Fundraising Product Manager Jobs
The role
We are looking for a Supporter Acquisition Executive to play a key role in the fundraising that supports NDCS's work to support deaf children and their families. This post will manage relationships with fundraising supporter acquisition agencies, particularly working door to door and face to face, to recruit tens of thousands of new supporters every year.
What you'll do
- Manage relationships with fundraising supporter acquisition agencies, ensuring our ambitious supporter recruitment targets are hit and that campaigns comply with regulations and best practice.
- Monitor and report on the success of campaigns, identifying areas for growth and improvement.
- Ensure feedback and complaints are learned from and handled effectively.
What you'll need
- Strong communication, confidence managing relationships externally & internally.
- Numeracy & attention to detail - able to create reports on campaign performance & make improvement recommendations.
- Resilience in dealing with challenges.
- Familiarity with fundraising processes and regulation is an advantage.
- Previous experience of managing high value suppliers, or account management, is an advantage.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus additional 3 days at Christmas (and bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales (1016532) and in Scotland (SC040779).
The client requests no contact from agencies or media sales.
We're looking for a Community Fundraising Manager - it's a great opportunity to develop a plan and deliver a diverse portfolio of fundraising activities to engage people with our work and contribute to our income.
You will manage a team to help develop innovative fundraising products, grow our supporter base and provide exceptional supporter stewardship.
Income generation
- Responsible for supporting the development of a 3-year community fundraising income strategy to grow income from a modest base of £125k per year to circa £275k per year.
- Implement the operational plan for community fundraising income.
- Plan, develop and deliver new community fundraising products, campaigns and events that will resonate with stakeholders including members, donors and volunteers to fundraise.
- Work collaboratively with Comms, Marketing & Digital teams to develop and drive forward promotion of community fundraising to reach existing and new audiences, including developing content for social channels, e-comms, webpages and fundraising packs.
- Establish a network of community fundraisers, building relationships with community fundraising ‘champions’, and providing excellent supporter care and timely communication.
- Evaluate community fundraising projects regularly and make changes when necessary.
Leadership, management and collaboration
- Lead the community fundraising programme in line with Marine Conservation Society values and organisational culture.
- Contribute to fundraising cross-team planning and strategy development.
- Line management of 2 part-time Community Fundraising support roles with responsibility for operational delivery of their fundraising plans and performance management including, 1-2-1 meetings, appraisals, day-day performance management against KPI’s, motivation and objective setting.
- Build collaborative relationships with peers across the charity.
Governance & reporting
- Manage the overall budget for community fundraising, including monitoring of income and expenditure against budget.
- Setting, measuring, and reporting against agreed KPIs
- Ensure the Community Fundraising team are accurately recording the receipt of donations and gifts received from supporters.
- Ensure accurate financial and CRM supporter records are maintained and accessible.
- Ensure all relationships comply with relevant charity law, GDPR requirements and the charity’s Ethical Fundraising Policy.
- Work with our Data Manager, Head of Marketing, and the Fundraising team to ensure the CRM database holds key, relevant profile information on supporters.
- Attend department and organisational meetings reporting on team related matters as required and cascading organisational priorities as appropriate.
Knowledge and experience (what you’ll know)
Essential
- A track record in community fundraising or similar, with the ability to demonstrate success in meeting financial targets and income growth.
- Can demonstrate your experience of supporting the development of 3-5 year strategic plans
- Experience of developing and leading on annual operating plans in line with strategic goals.
- Can show your line management experience, including knowledge of successfully developing and motivating a team.
- Can successfully set and manage multi-year budgets.
- Good knowledge of and experience of working with CRM databases including the collection and storage of data in line with GDPR.
- Sound knowledge of current fundraising trends and knowledge of fundraising policies, procedures and legalities.
Desirable
- Experience of establishing and growing new community fundraising products.
- Project management experience, able to plan and deliver within set timescales.
Skills & abilities (how you’ll do it)
Essential
- Able to take responsibility for delivering against objectives and monitor and evaluate operational and financial plans.
- Excellent interpersonal skills including relationship building, influencing and negotiating with a wide diverse audience
- Able to work as a leader and motivate others.
- Excellent written and verbal communication skills, including attention to detail.
- Strong planning skills and the ability to manage a varied and busy workload while meeting tight deadlines.
- Self-motivated and able to demonstrate creativity, initiative and work proactively
- Ability and confidence to represent the organisation with potential and existing donors.
Desirable
- Strong IT skills, including MS 365 tools (Teams, SharePoint, One Drive etc.) Word, PowerPoint, Excel etc.
Personal Qualities (what you’ll bring)
A personal style in line with our values and our commitment to equity, diversity and inclusion:
We are brave We have integrity
We are a community We are credible
We are positive We are solutions focused
- An innovative and creative thinker who is quick to generate solutions and ideas.
- Comfortable with change, with a flexible and adaptable approach to work, with good prioritization skills.
- Approaches problems with a creative and enabling mindset to seek solutions.
- Responds positively to challenges – managing your personal responses when things get busy
- Comfortable and capable when working independently and on own initiative.
- Motivated and focused in both the home working and busier working environments.
- A good team player who builds open and supportive relationships.
- A positive, optimistic, and ambitious vision for the future of Community Fundraising.
- Collaborative and team-oriented approach, with the ability to work effectively with colleagues across different functions and levels.
- Proactive and results-driven mindset, with a focus on achieving measurable outcomes.
We tackle the ocean emergency by working with communities, businesses and governments.
The client requests no contact from agencies or media sales.
Changing Lives supports people facing the most challenging of circumstances to make positive and lasting change in their lives.
Job Title
Corporate and Events Fundraising Manager (South)
Project
Fundraising
Band / Tier / Level
Band 6.1
Reporting to
Senior Fundraising Manager
Direct Reports
0
Location
London
Salary Band
£30,750 (plus London Weighting £4,250)
FTE / Working Hours
Full Time (37 hours per week)
Overall Role Purpose
Changing Lives is a national charity supporting over 15,000 people each year facing homelessness, domestic violence and abuse, long-term unemployment and those in recovery. It is an exciting time to join Changing Lives as we expand our operations into London. We are seeking an experienced, proactive and passionate Corporate and Events Fundraiser (South) to expand our small, but dynamic fundraising team.
The Corporate and Events Fundraising Manager (South) will develop and implement fundraising strategies to cultivate strong relationships with new corporate partners and organise high-impact fundraising events to increase awareness and income. The successful candidate will also support fundraising across Birmingham and Northamptonshire, where we have established front-line services.
The role offers flexible, hybrid working and will be based from one of our London services and remotely from home.
Key Activities
· Work with the Senior Fundraising Manager to review and implement the fundraising strategy for the South.
· Work closely with the Communications Team on projects, campaigns, appeals and events.
· Deliver a strategy to identify, recruit and retain new corporate donors, Charity of the Year partnerships, payroll giving, corporate sponsorship, and gifts in kind to maximise income and deliver against targets.
· Attend corporate networking events to develop leads.
· Undertake research into potential corporate partners, understanding their motivations and criteria for choosing Charity of the Year partnerships.
· Develop and manage a pipeline of suitable companies to approach.
· Develop cause-related marketing partnerships with corporates
· Deliver a high standard of account management to corporate partners through excellent stewardship, meetings, partnership agreements, reporting and sharing success.
· Collaborate with the Fundraising Team to promote relevant fundraising products, events, appeals and campaigns to new and potential corporate partners.
· Collaborate with the fundraising team to identify relevant products, events and campaigns that will be of interest to existing and potential corporate partners.
· Promote existing fundraising events to increase donor participation.
· Build a portfolio of high-quality events to market to potential donors to increase engagement and income.
· Manage all aspects of event planning, including budgeting, logistics and marketing.
· Secure corporate sponsorships, raffle and auction items for events.
· Recruit and manage volunteers for events.
· Deliver a high standard of event stewardship.
· Support donors in maximising their event fundraising.
· Accurately budget, forecast and record income and expenditure, keeping accurate records of activity.
· Manage corporate partnerships, donors and events on our CRM, Dynamics 65.
· Follow the Donor Thanking Strategy and bank donations in line with our Ethical Fundraising Policy.
· Ensure donor communication is handled appropriately in line with GDPR compliance and log any complaints or breaches immediately.
· Work closely with the Communications Team to raise our profile across social media and press.
· Build strong relationships with project staff across London, Birmingham and Northamptonshire.
· Support any fundraising across other fundraising streams including individual, community, legacy and small grants.
· Act as an ambassador for Changing Lives, representing the charity in a professional manner and undertaking public speaking at events, meetings, pitches and networking events.
· Keep up to date with industry standards and developments as well as competitor analysis.
· Bring a creative and proactive attitude to the team.
The client requests no contact from agencies or media sales.
Fundraising and Marketing Manager
We Are Seeking a Fundraising and Marketing Manager to drive impactful campaigns and partnerships to support mental health services across the Borough of Rochdale
Position: Fundraising and Marketing Manager
Salary: £35,500 - £39,000 per annum (FTE)
Location: Rochdale, with hybrid working options available
Hours: 35 hours per week
Closing Date: 31st January 2025
Interviews: 7th February 2025
About the Role
As the Fundraising and Marketing Manager, you will play a key role in shaping and driving the fundraising and marketing strategy. This new role offers an exciting opportunity to make the role your own. The organisation has recently committed to investment in expanding its fundraising and marketing team, who’s two other members the Fundraising and Brand Building Manager who you will be responsible for line managing.
Key responsibilities include:
• Managing and developing a small team of fundraising and marketing professionals.
• Delivering income targets across community fundraising, trusts, foundations, and corporate partnerships.
• Developing and implementing a marketing strategy to raise awareness and build the organisation's profile.
• Building and maintaining relationships with supporters, funders, and corporate partners.
• Leading high-quality grant applications and overseeing fundraising campaigns.
• Creating innovative fundraising products and events to engage diverse audiences.
• Monitoring and reporting on income, budgets, and engagement metrics.
This role provides the opportunity to make a tangible impact, ensuring services remain accessible to those who need them most.
About You
To be successful in this role you will need to be a motivated and experienced fundraiser with a passion for mental health advocacy and a proven track record of achieving targets.
Essential skills and experience include:
• Significant experience in charity fundraising, including managing diverse income streams.
• Experience of heading up an organisation’s fundraising function.
• Experience of developing income streams from a low base level
• Strong strategic and organisational skills to oversee multiple projects and campaigns.
• Excellent communication and relationship-building skills to engage with a variety of audiences.
• Experience managing teams and collaborating with stakeholders.
• A self-starter mind-set with the ability to identify and develop new opportunities.
• Strong financial skills, to keep track of and manage fundraising budget
About the Organisation
You will be working for a leading mental health charity, supporting individuals across Heywood, Middleton, Rochdale, Bury, and North East Lancashire. The organisation provides a wide range of services, including counselling, group workshops, advocacy, and dementia support, empowering people to lead fulfilling lives. As part of the team, you’ll join a values-driven organisation committed to innovation, inclusion, and meaningful community impact.
Other roles you may have experience of could include: Fundraising Manager, Marketing Manager, Community Engagement Lead, Corporate Partnerships Manager, or Campaigns Manager.
Ready to inspire change? Apply today and join the team in transforming lives and promoting mental wellbeing in the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic role for an ambitious fundraising expert who likes to roll up their sleeves and combine strategic thinking, with active fund raising and the leadership of a team.
This is an ideal role for someone who is wanting to advance their career by taking on a senior role within the international NGO sector as part of Global Health Partnership’s (GHP’s) Leadership Team.
GHP has a strong track record in securing institutional funding. Our priority now is to build on this track record and further diversify our funding sources and innovate in how we fund our work to achieve greatest impact.
You will enjoy considerable autonomy as you continue to grow GHP’s visibility with external partners and our income, working with the full support of the Chief Executive and Board of Trustees.
Here are the top four things we think you can be excited about:
- Being at the heart of the UK global health community, supporting UK NHS and other health workers to engage internationally, working closely with diverse partners including WHO, UK Government Departments and the NHS.
- Developing your own strategy and team to deliver growth in income across major donors and corporate supporters.
- Working with the recently formed business development team and with colleagues from across the organisation (in the UK and overseas) to identify opportunities for funding and developing bespoke proposals.
- Taking on a leadership role within GHP, contributing to the quality and strategic direction of its global health work.
MAIN RESPONSABILITIES
Reporting to the Deputy Chief Executive as a member of the Leadership Team. Responsibilities for Fund raising are distributed across many roles in the organisation, but you will be responsible for the development and delivery of the organisational Fundraising Strategy, paying particular attention to the diversification of our funding portfolio and ensuring all teams are supported to achieve their fundraising goals.
Your main focus will be on diversifying our funding sources, growing our income from major donors and corporate supporters and increasing our effectiveness and reach with trusts and foundations. You will have the autonomy to shape the role and make it your own. We encourage the successful candidate to showcase their creativity and strategic thinking to enhance our profile, attract and retain new donors and to grow income.
You will have impeccable stakeholder management, ensuring our core Partners, Stakeholders, Donors and Trustees receive timely, engaging and trusted updates on our work and impact, and have a positive experience of creating change with GHP.
You will be a positive, flexible, and hands-on team player who is able to create a team around projects and campaigns, as well as build strategic relationships with strategic donors, philanthropists and partners.
WHAT WE OFFER
· Flexible working hours
· Remote working arrangements, with regular travel to London
· Enhanced Maternity and Paternity leave benefits
· Confidential Employee Assistance Programme
· 25 days annual leave plus three days off between Christmas and New Year
· Annual learning & development allowance
· 5% employer pension contribution when an employee contributes 3%.
· Cycle to work scheme.
· A friendly, supportive work environment.
HOW TO APPLY
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification. This letter should be submitted with a CV by midnight Monday 20th January 2025, with ‘Head of Fund Raising’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. GHP is an equal-opportunity employer, and any form of canvassing will lead to automatic disqualification. The job holder must be able to live and work in the UK. Non-EC nationals will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Coeliac UK currently has an exciting opportunity for a Fundraising Assistant, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. You will join us on a full time basis. In return you will receive a competitive salary.
Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.
The Fundraising Assistant role:
The Fundraising Assistant will play a vital role in supporting the fundraising team, ensuring excellent stewardship of Coeliac UK's supporters. This includes processing donations, supporting fundraising events, preparing fundraising materials and merchandise, and ensuring exceptional supporter care. This is an excellent opportunity for individuals looking to start a career in the charity sector, with or without prior fundraising experience.
Key responsibilities of the Fundraising Assistant :
Supporting the fundraising team with admin tasks as required including:
- Incoming Post: Handle all incoming mail and ensure efficient logging of mail returns in the CRM database.
- Donation Processing: Accurately recording cheques, cash and credit card donations taken over the phone, and updating the CRM accordingly.
- Gift Aid Management: Scan Gift Aid declarations and log them in the CRM.
- Fundraising Packs: Collate and send out fundraising packs to supporters.
- Supporter Communications: Send thank-you letters and certificates to donors, maintaining excellent relationships.
- Data Management: Update supporter details on the CRM and assist with importing data for fundraising campaigns.
- Event Participation: Attend events where necessary and support cheer squads, putting together goody bags and assisting with event logistics.
- Merchandise and Shop: Order stock for the online shop and manage the store cupboard inventory. Prepare and log shop products for events.
- Supporter Queries: Answer queries from supporters with professionalism and empathy. Responding to telephone, web and email enquires
- Record Keeping: Keep the “Share Your Stories” log, images and consent forms up to date.
Knowledge, Skills and Experience required for the Fundraising Assistant :
- Customer Care Experience: Previous experience in supporter or customer care roles is essential.
- Organisational Skills: Ability to plan and prioritise workload effectively.
- Communication Skills: Exceptional written and verbal communication skills, with the ability to engage confidently with supporters.
- Interpersonal Skills: Strong interpersonal abilities to connect with supporters face-to-face, over the phone, and online.
- Attention to Detail: High level of accuracy in all tasks, particularly in data entry and communication.
- Self-Motivation: Ability to work independently and manage time efficiently.
- Technical Skills: Proficient in Microsoft Office (Outlook, Excel, Word) and experience with databases.
- Enthusiastic Team Player: Willingness to collaborate within a lively and friendly team environment.
If you would like to be considered as our Fundraising Assistant, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Manager
c. £36,000 – £38,000 per annum
Permanent, Full Time, Hybrid- London Office
The Talent Set is delighted to partner with Ruth Strauss Foundation dedicated to providing emotional support for families as they prepare for or cope with the death of a parent. We are recruiting for a Community Fundraising Manager to play a key role in engaging diverse communities and building fundraising partnerships for the Foundation.
In this pivotal role, the Community Fundraising Manager will focus on growing existing initiatives and introducing new fundraising products to achieve greater impact. The role also involves managing a portfolio of events and activities, including third-party events such as the London Marathon and community-led initiatives, while collaborating with key stakeholders to strengthen the Foundation’s fundraising efforts.
This is a unique opportunity to make a meaningful impact by developing strong relationships and creating innovative fundraising activities that support the Foundation’s vital mission.
Key Responsibilities:
- Create and implement the Foundation’s community fundraising strategy, ensuring activities and campaigns align with the mission and values of the Foundation.
- Plan, deliver, and evaluate a range of community fundraising events and initiatives, and third-party events, to achieve set objectives, budgets, and KPIs.
- Build and maintain relationships with schools, sports clubs, universities, and other community groups to increase engagement and fundraising opportunities.
- Oversee fundraising systems, processes, and platforms to deliver efficient, donor-friendly experiences while adhering to policies, GDPR, and fundraising codes of conduct.
- Design and implement a robust supporter journey to ensure community fundraisers have an excellent experience and foster lifelong relationships with the Foundation.
- Work closely with internal stakeholders, including the Schools Programme team, MarComms, and Digital teams, to align on campaign objectives, collateral production, and event logistics.
- Regularly review performance data, leverage sector trends, and recommend new opportunities to grow community fundraising, with a focus on diversifying and scaling flagship initiatives.
Person Specification:
- Demonstrated ability to design and deliver successful community fundraising events and activities, including budget and project management.
- Strong team player with the ability to lead projects, ensuring clear and consistent communication with the team and external stakeholders.
- Exceptional interpersonal skills to establish and maintain strong relationships with supporters, partners, ambassadors, and suppliers.
- Flexibility to embrace new projects, processes, and priorities while remaining calm under pressure and effectively managing risks.
- Competent in using Word, Excel, PowerPoint, and CRM systems.
The deadline for applications is Sunday 19th January 2025.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with The Royal Marsden Cancer Charity to recruit for a Community Fundraising Manager to join their established and high-performing team. This role is a unique opportunity to join an ambitious and successful organisation with a dedicated and active base of supporters across a broad scope of fundraising products. Key duties for this role include:
· Overseeing a Community Fundraising team of 4 with a diverse portfolio, encompassing individuals, corporates, schools & groups, in-memory and celebration fundraising and DIY.
· Deliver best in class stewardship to develop long term relationships with community fundraising supporters and drive income growth.
· Work with the Senior Community Fundraising Manager and Head of Community Fundraising to agree budgets and overall strategy.
· Identify and develop new fundraising initiatives and audiences to diversify and drive new income growth.
· Attend key fundraising events and networking opportunities to grow and maintain the presence of the Marsden within the community.
We’re looking for the following skills and experience for this role:
· Broad experience within a community fundraising role, including a strong track record of securing financial support from community fundraising supporters.
· Experience of proactively exploring new avenues of funding from community fundraising supporters.
· A passion and track record of providing excellent supporter stewardship to long-standing and/or high-value community supporters.
· Line management experience and/or mentorship is highly desirable for this role.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Community & Corporate Fundraising Manager
Salary: £32,445 to c£35,689 per annum
Hours: 37 hours per week
Location: On Site Hybrid with a mix of office time and some home working.
Benefits: Stand out holiday allowance of 38 days including bank holidays as well as a host of other great benefits including free onsite parking, subsidised onsite canteen, time off in lieu, access to training and development opportunities, investment in your wellbeing, and eligibility for NHS Blue Light Care.
Are you a corporate and community fundraising pro looking to use your skills to support a charity which helps people across the Fylde coast live their lives to the full and live well to the very end? If you would like to join an organisation with a superb culture where you are encouraged as a fundraiser to test, learn and innovate this could be the opportunity you have been looking for.
Trinity and Brian House Hospice believe in focusing on the positives within palliative care, providing patients with relief from the symptoms, pain, and stress of a serious illness to improve quality of life for them and their loved ones. They do this through recognising that each person has individual needs and caters to these needs through offering their services in the hospice, the hospital, at home, or residential care home. They are looking for a Community & Corporate Fundraising Manager to support them to continue to achieve their mission of Enabling Compassionate Care on the Journey to End of Life.
About the Role
Working closely with the Head of Fundraising, the Corporate and Community Fundraising Manager will lead on the development and implementation of a focused Corporate and Community fundraising strategy. You'll secure a pipeline of sustainable income whilst line managing the Corporate Fundraiser, two Community Engagement Officers and Fundraising Officer. You'll discover and creative and innovative ways to engage with new and existing corporate partners. You'll ensure that current supporters feel appreciated through creating and implementing a tailored stewardship strategy, while attracting new donors through building the hospice's profile across the community.
This fantastic organisation has 40 years' worth of brilliant donor care and experience to build on, as well as a host of fundraising products to deliver, develop and grow. There is so much opportunity for the incoming Corporate and Community Fundraising Manager to build on really solid foundations.
About You
We are looking for a fundraising pro who is looking to take that step up into a leadership role. You'll be coming into an established pipeline with loads to go at. You'll be supported by a brilliant Head of Fundraising as well as a wider organisation that really invests in and believes in its people. There are loads of exciting things in the pipeline with some big anniversaries coming up for both Trinity and Brian House in 2025. You'll have a track record of management, meeting and surpassing financial targets, and of developing and delivering new and innovative ideas and activities that will generate income. As a Fundraising team lead, you'll be comfortable managing a demanding workload, ensuring you meet tight deadlines.
This role requires a full driving licence, with access to own car and appropriate business insurance.
If you have a genuine passion for providing everyone across Blackpool and the Fylde coast access to high-quality and consistent end-of-life care and are interested in this role, please get in touch with a copy of your CV to Ellen Drummond at Charity People in the first instance, who will be happy to provide lots more information including how to apply.
Deadline for applications: 9am on Friday 31st January
Interviews: dates to be confirmed
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
About the Role
Location & Contract: This is a full-time, 12-month fixed term role with a hybrid working model based in Reading, with travel required to our Reading hub at least once a month.
The Telefundraising Executive role sits within the Mass Fundraising team, who are responsible for individual giving, legacies, in-memory giving, third party challenge events, and owned fundraising products and events. The Mass Fundraising team play a vital role in contributing to our organisational strategic goal of developing sustainable sources of income.
The Telefundraising Executive is responsible for calling and connecting with Make-A-Wish supporters to increase engagement levels, and to increase income for Make-A-Wish by inspiring our current supporters to give again, increase their giving, or support us in other ways.
This role has been set up to support our ambitious plans for growing income so we can substantially increase the number of wishes we are able to grant each year. Your role will be pivotal in helping us to connect with and inspire our existing and new donors to support this mission.
Key Responsibilities
- Contacting existing, potential and lapsed supporters via telephone to promote the charity’s values and beliefs, and to ask for financial or non-financial support as defined by the campaign brief and script.
- Keeping supporters informed of current campaigns and projects, and explaining how they can make a difference. This could include welcome calling for new donors, stewardship and thank you calling for existing donors, upgrade conversion for regular/repeat donors, reactivation calling for lapsed donors, or conversion calling to other Make-A-Wish fundraising offers.
- Acting as the voice of Make-A-Wish to our existing supporters, ensuring all interactions uphold our brand values and proactively promote our mission to grant a wish to every eligible child.
- Maintaining and developing relationships with existing supporters, and inspiring new supporters to raise money.
- Continually monitoring call outcomes, capturing and sharing feedback and complaints with the Mass Fundraising Manager, and spotting opportunities for performance improvement across campaigns.
- Continually monitor attrition trends and supporter feedback to present to the Mass Fundraising team and the wider organisation
Essential Criteria:
- Have excellent communication skills and a confident telephone manner – confidence in building rapport and communicating over the phone is essential.
- Have a friendly and welcoming personality
- Have strong attention to detail and the ability to work with accuracy.
- Be performance and target-driven, with the ability to meet and exceed set KPIs and take feedback on board to continually improve performance.
- Be self-motivated with the ability to manage your own time and carry out your work with minimal supervision.
- Have the ability to work as part of a team, motivating and supporting others.
At Make-A-Wish, we believe that agile working gives everyone an opportunity to have their own work pattern that suits their role and individual needs. We believe this is the most effective way to give our best to wish children and supporters, and as a result deliver our charitable mission in the most effective way; whilst ensuring we create a happy workplace.
The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Relevant level of DBS check will be required for this role. Employment is subject to positive references and proof of the right to work in the UK.
Make-A-Wish is also committed to attracting and recruiting diverse people as it’s vital that we strive towards ensuring that our trustees, employees, ambassadors and volunteers reflect the communities we seek to serve.
Apply for this role via our website.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Are you passionate about inspiring people to make a difference? Are you excited by the opportunity to use your marketing expertise to drive meaningful change?
We're looking for a Community Fundraising Product Officer to support the growth and development of our fundraising initiatives, helping us increase vital funds and build a diverse and sustainable portfolio.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
Key Responsibilities:
As a Community Fundraising Product Officer, you'll use your marketing experience to play a key role in supporting and delivering community fundraising initiatives.
- Support the implementation of community fundraising plans in line with our Income Generation strategy.
- Increase sustainable annual net income from a diverse portfolio of community fundraising activities, with a strong emphasis on virtual/social challenges.
- Identify opportunities to engage new and existing supporters.
- Use creative digital marketing across multiple channels to attract and retain supporters.
- Stay informed about trends in marketing, digital and community fundraising, including social media, gaming, and online platforms.
- Assess opportunities and develop proposals for new fundraising opportunities.
- Build strong internal relationships to ensure fundraising is inclusive and embedded in our organisational culture.
- Look at our wider audiences including branch and group volunteers to ensure we have a portfolio of community fundraising initiatives that can engage and progress fundraising ambitions
- Ensure robust and engaging stewardship plans are in place, resulting in long term engagement with supporters and building upon lifetime value.
- Represent the MND Association at fundraising activities to enhance supporter experience.
- Collaborate with external agencies to innovate and deliver engaging products and marketing campaigns.
- Support budget planning, providing regular income and expenditure updates.
- Analyse campaign performance and report on key findings to inform future plans.
- Ensure all activities comply with relevant codes of conduct and legislation.
About You:
You'll be a creative, results-driven individual with a passion for fundraising and marketing.
- Ability to deliver successful multi-channel marketing campaigns.
- Experience of planning and implementing fundraising marketing plans.
- Able to identify and develop innovative new product opportunities to grow supporter engagement.
- Experience in creating visually compelling content to motivate and inspire diverse audiences.
- Strong analytical skills to assess product performance metrics and enhance return on investment.
- Excellent interpersonal skills to build relationships with suppliers and stakeholders.
- Adaptable and resilient, thriving in a fast-paced environment.
- Exceptional written and verbal communication skills.
- A commitment to inclusivity, respecting diverse perspectives and backgrounds.
- Proficient in CRM database management and knowledgeable about GDPR.
This role is based in Northampton and offers an opportunity to work at the heart of a committed and supportive team. If you're ready to use your skills to make a difference, we'd love to hear from you!
The full job description is available in the candidate pack.
Salary: £30,800 per annum
Hours: 37 hours per week
Location: Northampton office
Contract: Permanent
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office at least one day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application. Flexibility to work limited unsocial hours, including evenings and weekends, is also required.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of delivering effective multi-channel fundraising marketing campaigns.
- Ability to plan and implement a successful fundraising marketing campaign.
- Ability to identify and progress innovative new product opportunities to recruit new supporters and steward existing supporters appropriately.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This key role will work across the whole fundraising team with varied tasks and projects.
Core Responsibilities
- Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practises.
- Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.
- When required, be an active and engaged member of CALMs EDI Supergroup.
Role specifics
- Supporting Fundraising team with general administrative tasks that improve supporter experience and contribute to revenue targets.
- Coordinate some supporter stewardship tasks and emails.
- Support the delivery of regular Stewardship events, with direction.
- Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM
- Identifying and implementing ways to reduce admin time for the fundraising team.
- Work with the Fundraising team to update and maintain fundraising documentation, processes and procedures.
- Ensure key Fundraising templates are kept up to date, including: response templates, Thank you letters, certificates, letters of authority.
- With direction, carry out updates when needed, to core email supporter journeys across all Fundraising streams.
- Ensure key documents are accessible to the team, well maintained and up to date.
- Support on the maintenance and creation of relevant pages on the CALM website.
- Support the Fundraising and Marcomms teams to identify supporters we can profile and champion by regularly checking our social media platforms
- Respond to fundraising enquiries and maintain records in Salesforce.
- Support the Head of Public Fundraising with month end financial processes.
- Support the Fundraising Director with setting up team meetings and away days.
- With guidance, prepare data for uploading into CRM Salesforce.
- Identify and code income across fundraising platforms.
- Support the teams with finding cost effective travel and hotels to support event delivery.
- Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.
- Liaise with suppliers to arrange for quotes and ordering for new materials.
- Run daily checks of the KIT site to ensure order fulfilment can be carried out.
Your profile
Essential
- Excellent verbal and written communication skills.
- A keen eye for detail.
- A high level of computer literacy.
- Excellent interpersonal and relationship building skills.
Desirable
- Passion and flair for fundraising.
- Data analysis skills.
- Comfortable working in a fast-paced, creative and forever-changing environment.
- Be a data steward for fundraising, ensuring quality data management.
- Support the fundraising team with financial data queries
Reports to: Senior Fundraising Manager
Contract: Full time, permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £26k - £30k per annum
A work environment that values creativity, personal growth and collaboration.
To help people end their misery, not their lives.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
We are seeking a highly skilled and experienced leader to join us as Fundraising Operations Manager. This pivotal role will head our newly established Operations team, focusing on ensuring that all Fundraising teams can dedicate their efforts to building relationships, creating impactful asks, and engaging with supporters.
The Fulfilment team will manage all activities that fall under back-office, administrative, or fulfilment functions - such as cash handling, payment processing, and fundraising campaign material fulfilment and liaising with suppliers to ensure operational excellence. By overseeing these responsibilities, the team will enable Fundraising to operate more effectively and efficiently, driving our success in achieving income, recruitment, and engagement objectives.
This is an exceptional opportunity to lead the development of a new team, professionalise operations processes, and make a direct impact on the success of Marie Curie's fundraising activities.
You will be responsible for:
- Leadership & Team Development: Build and lead a high-performing Operations team, ensuring they deliver their critical role in supporting fundraising success.
- Operational Excellence: Oversee end-to-end operational delivery for campaigns and products, ensuring robust sign-off processes and rigorous user acceptance testing.
- Fulfilment Expertise: Implement and enhance fulfilment processes to maximize efficiency and support teams across Fundraising, ensuring donors have excellent experiences.
- Technology Integration: Collaborate with Web and Technology teams to optimize the use of technology in support activities, including self-service solutions where appropriate.
- Stakeholder Collaboration: Work closely with Community Fundraising and other teams to align support activities, enabling fundraisers to focus on high-value tasks.
Key Criteria:
- Strong, demonstrable experience in an operations role with back office, team support and/or experience working with business suppliers.
- Excellent relationship-building skills across a significant number of clients/teams.
- Experience working with and influencing senior stakeholders.
- Big-picture thinking with a strategic and continuous improvement approach.
- Ability to successfully manage and deliver projects on a larger scale.
- Experience streamlining processes and operations across multiple teams/scenarios.
- Strong people management skills and proven experience in leading teams to success.
Please see the full job description .
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience, and knowledge for the role.
- Close date for applications: 13th Jan 2025
Salary: £48,000-55,000
Contract: Permanent
Based: Edinburgh or a commutable distance. You will be required to commute to our Edinburgh offices 2 days a week minimum.
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
In this new role, you’ll create and grow fundraising opportunities from businesses, individuals, community groups and grant-giving trusts and foundations to help Cirencester Food Bank realise its aim of ending food poverty.
You'll be at the heart of our local community, bringing our cause to life and building lasting relationships with our stakeholders and the wider Cotswolds Community.
Responsibilities
- You’ll identify and prioritise a pool of potential Trusts and Foundations funders for Cirencester Food Bank and, working with colleagues, you’ll develop authentic, compelling, creative and winning funding bids that can successfully engage new and existing Trusts and Foundations funders.
- You’ll work closely with and support the Head of Cirencester Food Bank and the Foodbank’s Treasurer in maintaining and evolving existing relationships, and seeking and pursuing new funding and grant opportunities.
- You’ll engage with local community groups, associations, events, schools and businesses in order to inform and educate on the causes of, and solutions to food poverty and to grow the Foodbank’s community fundraising reach and income.
- Utilising the knowledge gathered from the local community and the Foodbank, you will provide input into relevant stakeholder groups to help end the need for foodbanks.
- You’ll generate and distribute communications to stakeholders and community groups about the work of the Foodbank, which will include: marketing and information brochures, the Foodbank’s annual food poverty report and other external messaging in written, published social and electronic formats
- You’ll represent the Foodbank at community events to ensure effective sharing of the work of the Foodbank, and to develop relationships
- Capitalising on your community connections in the local area, you will support the Foodbank’s Operations Manager in raising awareness of the need for food donations if stocks become critically low, or for key campaigns around Harvest and Christmas.
- You’ll work with colleagues to support client engagement to ensure stories and case studies are captured which help illustrate the charities impact, issues that lead people into food poverty and enable further advocacy, which can then be shared with funders and the wider community.
- To enable fundraising and community relationship activities, you will maintain the Foodbank’s customer relationship management systems
- You’ll produce fundraising and community relations reports to agreed deadlines
Key Skills and Experience:
- You’ll have a proven track record of building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual income targets and Key Performance Indicators.
- You’ll have the capacity to create and craft compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.
- You’ll have strong experience of corporate partner and individual giving fundraising.
- With excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling and winning funding proposals and appeals.
- Your strong IT skills will enable you to use and develop the Foodbanks systems to maximise fundraising impact and community engagement.
- You’ll have an understanding of other areas of fundraising, such as grant giving trusts and foundations fundraising and fundraising from community groups and associations.
- You’ll have experience of setting, managing and reporting against fundraising KPI’s.
- You’ll be tenacious and able to embrace, develop and shape a new role.
- You’ll be well organised, proactive, and a self-starter who is able to self-motivate.
- You’ll be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.
- You’ll l be competent and experienced with software and databases necessary to perform the activities of the role
We don’t think anyone in our community should have to face going hungry, so we provide food and advice to ensure people do not have to.
The client requests no contact from agencies or media sales.
A fantastic opportunity for a fundraiser to join our dynamic, friendly and supportive fundraising team. You will be reporting to the Lead for Corporate & Community Engagement and working in a very varied and exciting working environment.
The perfect candidate will enjoy forging positive and robust relationships with corporate partners and local small businesses across Berkshire and into surrounding counties, delivering vital income for our charity. This will include assisting them with organising and delivering events.
You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth in existing corporate partnerships.
You will work proactively to generate new business leads to secure valuable partnerships for our charity. You will undertake research, create compelling proposals for a range of audiences and pitch to companies to secure their support.
This role will suit an individual who has solid experience of fundraising and wants to develop their career in corporate partnership management.
Based at our state-of-the-art children’s hospice just outside Maidenhead, this role is a brilliant opportunity for someone to add value to a growing fundraising team. If you are passionate about raising money to help, make our services available to all families that need us and will reflect our core values in all that you do, we would love to hear from you.
As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire