Fundraising Product Development Manager Jobs in Stratford, Greater London

About the role:

We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen through our range of services that are designed by, and delivered for people affected by spinal cord injury.

As our Services Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.

Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.

You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people. 

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement? 

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Location:

There is flexibility around working location either home-working or office based (Wandsworth). Home based staff will be required to make regular visits to the Back Up office in Wandsworth, London and surrounding area.

This is an exciting time to join TCV and our newly created TFL team. We are looking for an enthusiastic, energetic, confident individual - someone who wants to make a difference and is always willing to go the extra mile and leads by example.

Working directly with your team and the wider income generation team, you will be responsible for setting and implementing our strategic plan aligned to securing income through Trusts, Foundations and Lotteries - working with your team you will identify and develop funding proposals to those partners and stakeholders which sit outside our corporate partnership team.

With your team, you will look to develop innovative ideas and compelling proposals which enable TCV to connect even more people to the green spaces around them, across:
- Environment/nature
- Health and Wellbeing
- Learning and Skills

You will be responsible for developing and bringing to life this new approach for TCV - with an ambition to secure national and or multi-regional funding, enabling us to connect even more people to green spaces.

Ideally you will have already worked in the charity sector and are able to demonstrate experience in leading a team to secure an annual income in excess of £1m across various funding streams.

You should be confident in your ability to set ambitious goals and high standards - and be capable and experienced in leading and supporting a team to achieve both the goals and the standards. You will have ultimate responsibility for leading on both identifying and creating a pipeline of TFL funding streams to meet our annual income target.

As the lead for the TFL team, you must be confident in your ability to communicate our case for support to your team, and to both our internal and external stakeholders, ensuring our proposals are compelling, well thought out and deliver value and impact for both our funding partners and TCV.

We would expect you to be skilled and experienced in writing compelling funding applications and be able to critique and act as a sounding board for your teams own individual applications.

If you're looking for your next exciting senior role in the charity sector and feel you have the experience and drive to deliver this role - please get in touch.

You are going to lead a team with very big ambitions for 2024 and beyond!

The role will require some travel and overnight stays from time to time.

A full, clean or near clean UK driving licence is required for this post, which has been held for a minimum of one year.

TCV are fortunate to work with a number of amazing corporate partners and their employees, helping to make an incredible difference to the work TCV can deliver across the UK. We are looking for someone special to lead our newly created strategic corporate partnership team, to help TCV develop and implement new ways of working with our network of corporate partners.

This is an exciting time to join TCV and lead the partnership team. We are looking for an enthusiastic, energetic, confident individual - someone who wants to make a difference and is always willing to go the extra mile and leads by example.

Working directly with your team and the wider income generation team, you will be responsible for setting and implementing our strategic plan aligned to corporate partnerships and income.

You will be responsible for developing and bringing to life this new approach for TCV in how we work together with our corporate partners - enabling us to connect even more people to green spaces.

Ideally you will have already worked in the charity sector and are able to demonstrate experience in managing and developing a corporate partnership team.

You will be able to demonstrate you have led a team to secure an annual income in excess of £1.5m.

You should be confident in your ability to set ambitious goals and high standards - and be capable and experienced in leading and supporting a team to achieve both the goals and the standards. You will have ultimate responsibility for leading on identifying and creating a pipeline of corporate partners to meet our annual income target.

As the lead for the corporate team, you must be confident in your ability to communicate our case for support to your team, and to both our internal and external stakeholders, ensuring our proposals are compelling, well thought out and deliver value and impact for both our corporate partners and TCV.

If you're looking for your next exciting senior role in the charity sector and feel you have the experience and drive to deliver this role - please get in touch.

You are going to lead a team with very big ambitions for 2024 and beyond!

The role will require some travel and overnight stays from time to time.

A full, clean or near clean UK driving licence is required for this post, which has been held for a minimum of one year.

Samaritans is looking for a driven and user-focused Website Manager to join our talented Digital Engagement team, for 12 months covering maternity leave. You will play a critical role in developing and optimising the content and functionality of our website to deliver impactful online services and information to our supporters, volunteers, and those in need of emotional support. 

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You will lead a small team and work collaboratively with colleagues and our external development partner to deliver products and campaigns that grow our reach and maximise conversions.

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You’re a proactive and experienced digital specialist with a passion for using your skills to make a real impact in people’s lives.

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• £40,500 – £42,000 per annum

• 12 months fixed term contract, covering maternity leave 

• Permanent, full-time role (35 hours per week)

• We are passionate about flexible working, talk to us about your preferences

• Hybrid working: Linked to Ewell, Surrey office.  A blend of working from home, the Ewell office and other locations for team meetings. 

• In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan ’25. This includes regular meetings with line managers, team and directorate meetings, new starter inductions and time spent with colleagues in other teams. This is around 2 days per month and further information can be found on our careers website.   

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Key Responsibilities

• Lead the Web team

• Manage and improve content and functionality for Samaritans’ websites

• Manage major projects

• Manage third-party suppliers, platforms and tools

• Increase our digital reach

• Grow digital maturity

• Analytics and reporting

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Your skills and experience

• Strong understanding of digital marketing techniques, processes and best practice.

• Expertise managing a digital content production workflow. 

• Experience managing web development processes, with experience of working in an Agile environment.

• Detailed experience working with and developing a CMS. Wagtail experience desirable but not essential.

• Experience of managing a high performing team.

• Demonstrable track record of successfully using data-led insights to support continuous improvement in a digital context. 

• Knowledge of the digital sector: key trends, technology, ideas.

• Understanding of user experience principles and skilled at interpreting user behaviour.

• Knowledge of relevant legislation, regulations and standards and how they apply to monitoring digital performance.

What’s in it for you – our benefits​

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

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Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us. 

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Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Application 

If this sounds like the opportunity for you, please apply.

You’ll be asked to upload your CV and cover letter. Applications close Sunday 20th October. Video interviews likely to be held in the week commencing 28 October.​

If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.

Location: Stratheden Parade, London SE3

Salary: Hospice Band 3 - £24,236.88 - £26,921.89

Hours per week: 35

We have a fantastic opportunity for a new team member to share their skills, experience and enthusiasm with us, and help us to generate funds for the hospice so we can continue to support our patients in the community.

We’re really proud of our retail team. Together, our staff and volunteers work to bring our customers and donors a great shopping experience and maintain excellent shops.

We are looking for a shop manager to join us. As members of the management team we need people who are motivated to help the shop achieve its targets, and to share this drive and enthusiasm with our team of volunteers.

These roles are HANDS ON! A typical day will include sorting donations and preparing clothing for sale.

This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.

We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns

The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.

Three key parts of the role would be working with:

- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.

- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further

- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.

The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.

Living Wage Foundation

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

Main Responsibilities

Contribute to the achievement of the LWF and CUK’s strategic aims

· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.  

Develop and manage external relationships

· Develop and implement a stakeholder engagement plan to support and promote the project.

· Manage strong relationships with the project partners and funders to involve and update them on the project as required.

· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.

· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.

· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.

Build and manage projects and achieve work targets effectively

· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.

· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.

· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.

· Oversee the project being integrated into our CRM system and developing robust project management systems.

Learning, expertise, wellbeing and inclusion

· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.

· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.

· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.

· Develop and host employer facing events to gain insight and test appetite to support the development of this work.

· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.

· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.

Communications

· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.

· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.

· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.

· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work. 

Develop and manage internal relationships:

· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.

· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.

· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.

Generate income and resources

· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.

· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.

· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.

Key Skills 

EXPERIENCE AND QUALIFICATIONS 

Essential (E), Desirable (D)

Experience of building consensus between diverse stakeholders to drive progressive change (E)

A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)

Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)

Experience of conducting secondary research and writing reports (E)

Understanding of the importance of good research design (D)

Previous experience of developing and implementing new products, projects or services (E)

Experience of securing funds to deliver and scale up projects (D)

KEY SKILLS AND KNOWLEDGE

Excellent project management skills with the ability to juggle a wide range of competing demands (E)

Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)

Strong report writing skills and ability to share and disseminate knowledge with project partners (E)

An ability to take initiative and work independently across different teams (E)

Understanding of anti-poverty policy and campaigning (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

Application Procedure

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions. 

We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.

Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.

Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks. 

Cosmic supports the children’s and neonatal intensive care units at St Mary’s and Queen Charlotte’s Hospitals in London. The charity funds vital medical equipment, provides family support services, and enables staff training and education. Cosmic also contributes to groundbreaking research to improve care for critically ill children and babies. Through these efforts, the charity helps deliver exceptional care and emotional support to families during challenging times.

At Cosmic the Service Delivery Manager role will be pivotal in enhancing collaboration between Cosmic and NHS units across two hospital sites. This newly created role focuses on managing critical service delivery projects and campaigns.

Key responsibilities include building relationships within the PICU (Paediatric Intensive Care Unit) and NICU (Neonatal Intensive Care Unit), promoting Cosmic’s mission, and managing health campaigns and projects. The postholder will also implement data metrics to assess service impact and report findings to stakeholders.

The ideal candidate will possess strong project management skills, experience in stakeholder engagement, and a knack for data analysis. This role offers the opportunity to work with a small but very supportive and motivated team at a crucial and exciting time of growth.

We are looking for an Interim Strategic Partnerships Manager for a maternity contract to start in December, to join an incredible social welfare charity to lead on the development of strategic partnerships with charities, non-profits and other organisations in the income maximisation sector.

This is a hybrid role with once a week in the London office.

The Charity
A passionate and collaborative social welfare charity, dedicated to providing essential information and needed support to those seeking help.

You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including Enhanced pay and leave provisions for maternity, paternity and adoption leave, Healthcare and flexible working options.

The Role
Increase the reach and impact of the information programmes (IP) products and services.

In collaboration with Philanthropy & Partnerships and fundraising leads, develop and deploy a rate card for service charges.

Support, empower and motivate the Information Programmes Partnerships team.

Work with partners linked the charity to encourage use of, and trust in information tools, so that they can work more effectively with the communities in those areas.

The Candidate
Significant experience in partnership development, fundraising, or business development in the non-profit sector.

Demonstrated experience of managing a team.

Experience of developing and implementing successful partnership business strategies and plans.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Service Delivery Manager

Role: Service Delivery Manager 
Hours: 30 or 37.5hours per week (4 or 5 days per week) 
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London and / or supporting events 

Reporting to: Director of Partnerships and Programmes 

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

Key relationships: Managing relationships with key partners and volunteers. 

Salary: £31,000 per annum FTE ( pro rata for part-time) 

Contract: Permanent 

About Overcoming MS 

Are you an experienced Service Delivery Manager with a strong foundation and knowledge of project management, ready to make a meaningful impact at the world's leading multiple sclerosis healthy lifestyle charity? We are seeking a motivated and experienced Service Delivery Manager to help us expand our world-class support services and empower an engaged global MS community. 

In this role, you will help lead the delivery of two key strategic objectives: 

1. Providing world-class information, tools, and support to those affected by MS. 

2. Growing a collaborative, knowledgeable, passionate, and sustainable team of facilitators, volunteers, and community members. 

Join us in our ambition to support and empower people living with multiple sclerosis. Your expertise and passion can help people to live well with MS. 

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health. 

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone. 

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development. 

About the role 

Purpose: We’re recruiting for a motivated and experienced Service Delivery Manager to expand our offer of support to motivate and empower an engaged global MS community. With strong knowledge and experience of managing projects and the ability design, shape and implement services.

You will be responsible for the design, delivery, and continuous improvement of products and services. Due to the growth of our services and levels of support, we are in a position to employ an additional Service Delivery Manager which will allow the successful candidate to benefit from the peer support of team members, as well as make the position their own, playing to their strengths. 

Key Responsibilities: 

• Service Design and Improvement: Leading on the design, development and improvement of products and services in line with the charity’s strategic objectives, using insight and data to shape your thinking. 

• Project Planning: Taking the lead for the planning and delivery of in-person and digital events, products and services which include residential retreats, online courses, and webinars. 

• Community Growth: Seeking out opportunities and nurturing relationships to grow our community to increase our reach and deliver more, through collaboration and increasing our knowledge base. Build and expand our pool of Volunteers and Experts, being responsive to the needs of our community. 

• Management of Volunteers and Trainee Facilitators: Nurture and support the development of Trainee Facilitators and Volunteers including Ambassadors ensuring policies, processes and frameworks are fit for purpose. 

• Stakeholder Engagement and Communication: Serve as the primary point of contact for key stakeholders. Driving engagement and maintaining positive relationships with our Expert Advisors, Volunteer Facilitators and community members. 

• Innovation: Scoping out new opportunities, designing frameworks and processes and ensuring resources are carefully managed to achieve impact and implement improvements as necessary. 

• Monitoring and Evaluation: Ensuring our products and services meet quality standards and align with our community’s expectations. Ensuring that products, services and courses include evaluation techniques to measure impact including both quantitative and qualitative feedback from participants. 

• Financially conscious: Ensuring charity activities are delivered in the most cost-effective way, seeking out opportunities to generate income / contributions from an engaged community, working with the Fundraising team. 

About you 

Project management skills 

• Minimum of 2 years practical project management experience / service design and delivery 

• Expertise in using and implementing relevant project management methodologies and tools. 

• Ability to proactively mitigate risks and overcome barriers to implementing solutions. 

• Confident in using monitoring and evaluation tools to ensure products and services are continuously improved. 

• Project management qualification such as Prince2 or Agile or similar qualification is desirable

Strong interpersonal skills 

• Experience of managing volunteers and working collaboratively with communities.

• Excellent communication skills, energetic and passionate. 

• Demonstrable track record of building lasting professional relationships in person and online.  

• Strong listening and communication skills, both verbally and in writing and to disseminate information in an easily understood and appropriate format. 

High work quality and passion for innovation 

• Excellent eye for detail, works to deliver high-quality work. 

• A passion for innovation, an open mind, and a willingness to learn and grow. 

• Thrives as a team player but are able to work on your own initiative, with minimal supervision.

• A proactive approach to your work and are able to identify opportunities and solutions.

• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed. 

Charity interest 

• Experience of working within a charity and understanding of the charity sector is key.

• Motivated by helping others

Working location and hours 

You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings and to support events such as Residential Retreats and some out of hours work such as evening webinars. 

You have a clean driving licence and have access to a vehicle to use for business purposes. 

What can we offer you? 
Our staff benefits include: 
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays 
• Flexible working 
• Remote working 
• Pension 
• Employee Assistance Programme 

How to apply 

Please send your CV and a covering letter by the 22nd of October. 

In your covering letter, please let us know: 

• Your motivation for applying for the role

• Your preference for a 4 or 5-day week 

• Your notice period 

• Your current location. 

Please respond ASAP, as we will start screening candidates as soon as we receive applications. 

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply. 

No agency contact, please. 

Key Dates 

1st stage interviews to be held remotely on the 6th / 7th November. 

2nd stage interviews to be held on the 12th of November (this might be in person or remote, TBC)

Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.

Salary: £31,410-£34,000 (FTE) per annum, depending on experience

Hours: 35 hrs FTE

Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)

Join Our Team!

We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!

The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.

About You

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.

You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.

You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.

Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.

If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.

Closing date: Monday 28th October 2024 – 9am

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

The Talent Set are working with a brilliant International Development Charity to recruit a Head of Legacy & In Memory to lead innovative campaigns that will strengthen their mission and drive strategy development that ensures growth of legacy income.

What’s on offer:

• Salary: circa £53,000 depending on experience
• Working pattern: Hybrid, 1-2 days/month in Central London office
• 12 month FTC (ideally starting in January)

Key duties include:

• Lead on the strategic development of the Legacy and In Memory programme, considering audiences, products and channels. This includes managing a team of 2 direct reports, as well as the Legacy and In Memory budget.
• Present business cases for the development of the strategic programme and activity based on testing and innovation of audiences, products and channels.
• Collaborate with other Heads of across the Fundraising Directorate to ensure consistent communication to supporters.
• Drive the development of the corporate fundraising programme, working with Global Programmes colleagues and partners based in the countries where the charity operates in.
• Provide supportive and dynamic line management for two direct reports
• Work closely with Data and Insight teams to ensure effective and accurate reporting and that insight drives future activity.

We’re looking for the following skills & experience:

• Experience in strategic management of a multi-channel Legacy programme, including reporting and insight.
• Experience of delivering creative and innovative acquisition fundraising plans, including supporter journeys across both on and offline channels.
• Experience of managing budgets and plans, monitoring, reporting and reforecasting.
• Ability to motivate and inspire a team to exceed targets.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Hours: 40 hours per week
Reports to: Chief Executive Officer (CEO)
Start Date: As soon as possible
Application Deadline: 8th November 2024

About The Anti-Slavery Collective (TASC)

Founded in 2017, The Anti-Slavery Collective (TASC) is a connector and convener of people, groups, and ideas. Our mission is to create linkages between decision-makers, corporates, and civil society allies to disrupt modern slavery and human trafficking.

We have built partnerships with business pioneers, civil society allies, and leaders, hosted high-level events, brought the issue of modern slavery back to the World Economic Forum, and amplified survivor leaders' voices.

TASC's mission is twofold:

1. Shifting societal consciousness: We seek to transform public awareness so society rejects the trafficking and exploitation of people and demands ethical products and services.
2. Supporting businesses: We provide businesses with tools, information, and connections to eliminate modern slavery from their supply chains, promoting global business practices that prioritise human welfare.

About the Role

The Director of Partnerships will lead TASC’s partnership efforts, responsible for cultivating and securing new partnerships, and delivering on partnership strategies. You will manage relationships with key strategic partners, donors, civil society allies, and academic stakeholders. The Director of Partnerships will work closely with the CEO, contributing to the charity’s broader external relations activities, while operating with independence and professionalism.

Key Responsibilities

• Partnership Strategy and Relationship Management:

  • Contribute to developing new partnership strategies.
  • Manage deliverables and track impact milestones as outlined in partnership strategies.
  • Oversee day-to-day correspondence with donors and strategic partners.
  • Facilitate meetings and visits with key stakeholders.
  • Support the CEO and team members in engaging with strategic partners.
  • Lead or contribute to relevant research projects.

• Internal Coordination:

  • Build strong relationships with colleagues to ensure effective information sharing.
  • Coordinate joint inputs for briefs, communication materials, and applications.
  • Collaborate with the team in producing and disseminating deliverables, updates, and communication materials.
  • Regularly contribute to TASC's internal Customer Relationship Management (CRM) system.

• Operational Support:

  • Support the organisation’s broader projects or events as required.
  • Maintain relationships with NGOs, research institutions, and stakeholders to stay informed about trends, collaborations, and funding opportunities.

• Grant Management:

  • Manage all aspects of grant servicing, ensuring deadlines are met and donor requirements are fulfilled.
  • Draft and collate reports and grant applications, ensuring alignment with donor requirements.
  • Maintain systems for tracking grant data and provide information for internal use and Board papers.

• Management:

  • Line-manage a direct report (Partnerships Manager).

Qualifications and Experience

Essential:

• Right to work in London.
• Excellent written English.
• Proven experience in building cross-sector partnerships, especially with corporate partners.
• Strong interpersonal and communication skills with the ability to engage with a range of stakeholders.
• Ability to meet tight deadlines and manage multiple assignments simultaneously.
• High level of initiative and ability to work independently.

Desirable:

• Experience in a corporate partnership or similar role.
• Knowledge or experience in the field of modern slavery, human rights, or development.
• Understanding of contracting and grant-making processes.
• Willingness and ability to travel locally and internationally.

Compensation

• 25 days holiday (pro rata), plus public holidays.
• For further details regarding salary, please inquire.

Application Process

Applications must be submitted in English and include a CV, a one-page cover letter, and the contact details of two referees (one must be your current or most recent line manager or Head of HR).
Please email your application in PDF format  with "Director of Partnerships" in the subject line by 5:00 PM on 8th November 2024.

Only shortlisted candidates will be contacted for further consideration.

The Anti-Slavery Collective is an equal opportunities employer, committed to creating a diverse workforce. We strongly encourage applications from people with disabilities, Black, Asian, Indigenous or Minority Ethnic backgrounds, LGBTQ+, and from diverse socio-economic backgrounds.

Applicants must be eligible to work in London.

TASC is committed to meaningful survivor inclusion and leadership. We strongly encourage applicants with lived experience of trafficking or forced labour to apply.

Our current corporate partners and their employees are amazing and make an incredible difference to the work TCV can deliver across the UK. We are looking for someone special to help TCV develop and implement a new way of working with our corporate partners.

This is an exciting time to join TCV and the partnership team. We are looking for an enthusiastic, energetic, confident individual - someone who wants to make a difference and is always willing to go the extra mile.

Working with the Corporate Partnership Manager, you will focus on developing our high value corporate partnership investment and our corporate sponsorship program.

You will lead on developing and bringing to life this new approach for TCV in how we work together with our corporate partners - enabling us to connect even more people to green spaces.

Ideally you are already working or have worked in the charity sector and are able to demonstrate experience in managing and or developing corporate partnerships.

You should be confident in your ability to prospect new partnerships and, utilising your previous knowledge and experience, you will lead on identifying and creating a pipeline of corporate partners to contact, whose values and strategic objectives clearly align to TCV.

You will create and pitch compelling proposals and cases for support focused toward high value/multi-year (Corporate) funding support for TCV (£50,000 +).

As a key member of the corporate team, you must be confident in your ability to communicate our case for support, ensuring your proposals are compelling, well thought out and deliver value and impact for both our corporate partners and TCV.

If you're looking for your next exciting step in the charity sector and feel you have the experience and drive to deliver this role - get in touch.

You are going to be a big part of a small team with very big ambitions for 2024 and beyond!

The role will require some travel and overnight stays from time to time.

A full, clean or near clean UK driving licence is required for this post, which has been held for a minimum of one year.

Job Purpose: 

The Head of Brand and Content plays a lead role in managing the brand, overseeing the production of content, coordinating content across all channels and ensuring that it follows MSF’s objectives in terms of operations, fundraising, advocacy and recruitment.

In close collaboration with the Director of Communications, you would lead the development and implementation of the organisation’s brand and content strategy. 

You would manage and support a team of content producers in line with our best practice management standards; appraising, coaching, mentoring and supporting your team and ensuring they are fulfilling their objectives to the best of their ability. You will also ensure that your team supports content producers in other teams by ensuring products adhere to brand guidelines and by providing copywriting and editorial support, audio-visual materials and graphic design services. 

You will operate collaboratively across multiple departments and teams within MSF UK, including Fundraising, HAARP (advocacy) and the Manson Unit to ensure quality and strategic alignment of cross-departmental communications initiatives. You will also serve as a focal point for discussions on content management across the international MSF movement, of which MSF UK is a member. 

Knowledge, Skill & Experience: 

• Demonstrable experience of devising and delivering communications strategies to advance the aims of an organization 
• Extensive knowledge of the principles of brand management and brand practice 
• Demonstratable knowledge and senior experience of digital and print production processes, content gathering, content management systems, copywriting/editorial, audiovisual and graphic design, or a mixture of these
• Outstanding organisational and strategic skills with the ability to handle large volumes of work, track multiple projects or activities at any one time 
• Significant leadership and line management experience with proven ability to communicate and engage with diverse stakeholders, as well as the ability to “manage upwards”
• Superior interpersonal and networking skills and ability to work cooperatively with a wide variety of stakeholders 
• Experience of working in a dynamic, complex organisation 
• Experience managing communications-specific risks and demonstrable awareness of best practice within humanitarian contexts, particularly in areas of safeguarding and EDI 
• A strong understanding of and engagement with global current affairs and the communications environment within which MSF operates 

Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

How to Apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

27 October 2024, 11.59pm 

Incomplete applications will not be considered.