Fundraising Officer Jobs in Cardiff

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based Senior Supporter Experience Officer for:

• Campaign & Content Management – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.
• Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.
• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.
• Supplier & Stakeholder Coordination – Work with internal teams, external agencies, and suppliers to deliver high-quality supporter communications.
• Compliance & Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.
• If you are a detail-oriented and self-motivated person, with excellent communication and multi-tasking skills, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 24th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Business & Human Rights Resource Centre seeks a highly skilled and motivated Development Officer with a strong background in grant writing. The ideal candidate will have exceptional English language communication skills, a keen eye for detail, and a proven track record in supporting teams to secure funding for mission-driven organisations. The successful candidate will play a critical role in helping our organisation grow by crafting compelling donor communication (including reports and applications), identifying new funding opportunities from across the European private funding community, and building relationships internally and externally.

Reports to: Deputy Director/Director of Development   

Salary:  GBP 34,000 – 37,000, commensurate with experience and adjusted according to location (the range is aligned to London cost of living; if based in another location, the range will be adjusted accordingly)   

Closing date: 7 March 2025. Interviews and written exercise will be conducted in March, with the view of having the successful candidate in place in April or May (with flexibility). 

Location: UK or EU (UK or Germany preferred). We are a predominately remote organisation, with offices in London, Berlin, New York City and Colombia. Candidates with outstanding qualifications or experience and based in the US/Canada (ET only) will be considered.

Contract type: Full time (35 hours/week) 

Annual leave: 24 days/year   

Start: April or May, with some flexibility. 

About the organization   

Business & Human Rights Resource Centre works with diverse allies and partners to put human rights at the core of companies’ business models and end abuse; to support communities and workers in securing their rights and accountability for corporate abuse; and to encourage governments to create the right regulation and incentives to uphold human rights in business. We are a global organization rooted in five continental regions, comprised of a Global Team of 80. Global Team members work with a rich network of human rights advocates in ten languages, and place strong emphasis on our alliances with grassroots organisations facing often profound inequalities of power in protecting their rights. The efforts inform our ability to influence responsible business, investors, and governments for transformative change.    

Our work covers the full range of human rights in business, with particular focus on four priority programmes: just energy transition and natural resources; accountable digital technologies; civic freedoms and human rights defenders; and workers’ rights in global supply chains. These are strengthened by cross cutting themes: corporate legal accountability and racial & gender justice.   

About the position   

This position is ideal for an experienced grant writer who is interested in being a member of our growing and dynamic Development Team (4.5 FTE) that raises about £5 million annually to support the Resource Centre’s work with partners and allies across the world. You will work closely with an experienced team of fundraising and MEAL specialists, based on five continents, to ensure the highest quality products for our private and public funder audiences (foundations, multilateral and government agencies, and individuals in all regions.) The successful candidate will also work with Global Team members to support efforts to grow our funding base from private foundations across Europe. 
   

Key Responsibilities   

WRITING

• Build strong working relationships with teams across the organisation to gather information and collaboratively shape donor materials, including but not limited to: Executive Director’s updates, letters of inquiry, case for support, formal applications, funding reports, individual appeals, and Annual Impact Report.
• Develop, edit, and submit high-quality written and digital applications that clearly articulate BHRRC's mission, vision and impact (and/or that of BHRRC’s specific priority programmes) to foundations, and relevant government agencies, building a compelling case for funders to support BHRRC. 
• Demonstrate appetite for learning BHRRC’s core advocacy objectives and approaches, and their evolution, in order to be able to contribute substantively to proposal development.
• Lead the generation of funding reports, in partnership with Development Team members and international and regional programme teams, to ensure funder requirements are met.
• Use our CRM database (Salesforce) to manage calendar for grant submissions, renewals, and reporting to ensure Development Team is on track and deadlines are met.
• Track and report on the success of funding applications, providing regular updates to the Senior Management Team. 

RESEARCH & FUNDRAISING 

• Research, identify, and evaluate new funding opportunities throughout the EU  and analyse funding requirements, eligibility, and fit with BHRRC’s mission and strategic goals. Present recommendations for approaching strong prospects to the Senior Management Team. 
• Maintain a comprehensive database of European funding prospects/opportunities.
• Collaborate with the Deputy Director/Director of Development and the Europe Development Manager to design and implement a strategic fundraising plan for the EU, focused on expanding institutional support for BHRRC.
• Build and maintain relationships with select EU funders, ensuring proper stewardship and communication.
• Monitor trends in European philanthropy that may influence BHRRC’s approach to institutional fundraising, and keep informed of emerging opportunities. 

ORGANISATIONAL

• Work with Development and Communications Teams to ensure all organisational documents used for fundraising are updated. Suggest and create new materials.
• Assist in developing and maintaining a shared system of information management for programmes and organisational data used in funding reports.
• Participate in the development of BHRRC’s fundraising strategies, and organisational policies and guidelines related to fundraising.
• Pursue ongoing professional development through a collaborative goal-setting process, which provides opportunities for both reflection and forward planning. 

Essential skills and experience   

• 3+ years of foundation/government fundraising experience, with an emphasis on grant writing.
• Exceptional writing skills and demonstrated ability to develop original proposals, reports, and other donor correspondence. Strong ability to express ideas clearly both in written and oral communications.
• Able to work efficiently and methodically to support achievement of deliverables; strong prioritization skills; self-motivated and organised; and comfortable working independently within agreed framework while maintaining communication with a global team in different time zones and geographies.
• Experience collaborating with culturally diverse teams with the ability to effectively lead and manage projects as well as harness team creativity.
• Strong research skills, with the ability to identify appropriate grant sources.
• Highly-developed project management skills and ability to work on multiple projects simultaneously, prioritizing tasks as needed based on deadlines and workflow.
• The ability to grasp, analyse, summarise, and present complex information coherently to external audiences is required.
• Experience thinking critically about impact is required. 
• Strong commitment to human rights, and to the mission and values of the Resource Centre. An understanding of business and human rights issues in a global context is a plus.
• Proficiency using Office 365 (including Word, Excel, PowerPoint, Outlook, Teams and SharePoint).  Familiarity with fundraising software or CRM tools.
• Bachelor’s Degree

PHYSICAL REQUIREMENTS 

• Stationary works station: The employee must be able to remain in a stationary sitting position for up to 7 hours a day with appropriate breaks.
• Manual dexterity: The role requires the frequent use of hands for typing, writing, and handling office equipment.
• Remote working: Ability to manage remote work independently, demonstrating self-motivation and effective prioritization skills.
• Visual acuity: The employee must have the visual ability to perform extensive computer work for long periods, including reading and analysing data on a computer screen.
• Communication: The role requires the ability to communicate clearly and effectively in both written and verbal forms. 

The Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in this area of work and seek to directly address that through our hiring practices. We particularly encourage applications from women, BAME applicants, people with disabilities, and people who identify as LGBTQI+ or Indigenous.

Recruitment process: Interviews and written exercise will be conducted in the last week of March, with the view of having the successful candidate in place in April or May (with flexibility). More details: 

The first interview will be conducted virtually via MS teams and includes one hour for the interview and one hour for a short written exercise. If you are selected for a second-round interview you will also be asked to provide a professional writing sample. Depending on your location, the second interview may be conducted in person. We will ask if we may consult your references after the second interview.

We seek a leader with a strong Christian faith and a passion for supporting children with disabilities in China to lead our UK operations.

Location: Flexible with the option to be home based. The role can be tailored to be full-time or part-time.

Applications close at 9 a.m. Monday 10th March.

Who we are.

International China Concern (ICC) is an international organisation with six offices worldwide dedicated to changing lives by bringing love, hope, and opportunity to China’s most vulnerable children with disabilities.

For over 30 years ICC has provided care for children and young adults with disabilities whether they are living with their family, in a group or are journeying into adulthood. Through our programmes, such as the Family Partners Programme to support families raising a child with a disability to support children with disabilities in welfare centres, to assisting young adults in developing life skills, exploring vocations and receiving job training, we provide compassionate and innovative support and services to impact the lives of China’s most vulnerable children.

International China Concern UK is now looking for its next Executive Director who will play a vital role in supporting ICC’s work in China.

About the role.

As our next Executive Director, you will play a key role in driving ICC UK’s strategic direction in alignment with ICC International’s global vision. With a focus on developing and executing fundraising strategies, you will bring skills in developing innovative and impactful fundraising campaigns and the ability to strengthen and foster long-standing relationships with individual donors, churches, corporations and foundations. We are also seeking someone with the confidence and credibility to represent ICC at high-level events and speaking engagements.

By partnering with the UK board and engaging with our international network, you will have the scope to shape and develop our next UK strategy and future fundraising activity.

As a Christian-based organisation, you will bring a strong Christian faith, a passion for our work in China, and an alignment with our mission to ensure every child with a disability in China is embraced by love, fuelled by hope and empowered with life-changing opportunities.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 10th March.

Railway Children is looking for a Supporter Experience Officer to cover maternity leave and be responsible for implementing our supporter engagement strategy.

About you:

The Supporter Engagement Officer is an integral role in the public fundraising and engagement team, continuing to develop our individual giving income streams and ensuring that our supporters feel valued and understand the amazing impact they have.

This is a great role for someone who is equally as comfortable analysing details in data as they are coming up with creative ways to engage our audiences. You’ll have a proven ability to grow income from individual donors while having the supporter’s needs at the heart of every interaction.

The role entails delivering supporter communication journeys across a range of channels and audiences so that we deliver excellent supporter care to all donors ensuring that their relationship with Railway Children is enhanced, their support retained and lifetime value maximised.

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

Overview

The Dash Charity is looking for a Development Officer to join our wonderful team.

This is an exciting opportunity to be part of a local domestic abuse charity with a huge influence and reach. For almost 50 years The Dash Charity has been supporting individuals and families experiencing domestic abuse, empowering women, men and children to recognise the tactics of abuse, break the cycle, and take back control of their lives.

We were one of the first charities in the UK to be awarded Leading Lights status for our Advocacy and Outreach Services by SafeLives, and pioneered healthy relationships workshops in schools over a decade ago.

We run three refuges that offer a sanctuary to women and children escaping violence and abuse, offering specialist children’s support and one to one support for women.

We’re now looking for an ambitious and dedicated individual to help us to secure essential funding to continue delivering our life-changing services into the future.

Role Purpose:

We are seeking an ambitious individual that cares about ending violence against women and girls, who is determined to make a difference for all adults and children experiencing domestic abuse. As The Dash Charity Development Officer, you will be responsible for seeking funding from trusts and foundations, to enable us to deliver life changing services and projects.

You will have excellent attention to detail and be willing to gain a strong understanding of how the charity works and the services we deliver by working closely with our frontline staff.

You will work with our Senior Management Team to understand the charity’s impact, identify funding opportunities, and contribute to strategic service development. You will have strong communication skills and be able to build good relationships with our funders.

There will be opportunities for future growth in this role, with the potential management of direct reports as we expand our team. Hybrid remote working with some attendance on-site at services in Slough, Windsor & Maidenhead to colaborate with colleagues.

Key Responsibilities:

• Fundraising: Develop and submit compelling applications to trusts, foundations, and statutory funders.
• Research: Conduct thorough research to identify new funding opportunities and cultivate long-term donor relationships.
• Strategy: Contribute to the grants fundraising strategy and assist in achieving organisational fundraising goals.
• Events: Support the coordination of events for trusts and major donors, and represent The Dash Charity at external meetings.
• Stewardship: Provide high-quality feedback and reporting to funders, ensuring strong and lasting relationships.

About you:

• Passion: A strong commitment to ending violence against women and girls and a dedication to The Dash Charity’s mission.
• Communication Skills: Excellent written and verbal communication skills, with the ability to craft persuasive proposals and reports.
• Attention to Detail: A keen eye for detail and the ability to produce high-quality work under pressure.
• Team Player: Ability to work independently and as part of a team, managing multiple priorities effectively.

Desired experience:

• Fundraising Experience: A background in trust and statutory fundraising, with a proven track record of meeting income targets.
• Research Skills: Proficiency in prospect research techniques and knowledge of the funding landscape.
   

How to apply:

Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible. If you have any questions about the role, please do not hesitate to contact us.

To apply for this position, please review the full job description and then apply by emailing your CV and a cover letter to Nicola Miller, CEO.

Reporting to the Head of Fundraising/CEO, the post holder will manage and oversee a growing programme of fundraising whilst working to build a pipeline of corporate partners to deliver ambitious income targets. At Dreams Come True (DCT), we are looking for an exceptional candidate who can hit the ground running and spearhead growth across the corporate programme. You’ll need strong evidence of managing partners and programmes from diverse income streams and raising significant income (5-6 figures).

We are searching for a manager who is a self-starter and happy working independently to steward our wonderful partners whilst driving income. You’ll have a solid ability to adapt your communication style with stakeholders and knowledge of what corporate programme works best for a variety of industries.

Key Responsibilities

General

• A proven track record of raising income against targets and KPIs and securing partnerships that are 5-6 figures.
• Experience in building bespoke high-value partnerships with a range of engagement and strategic KPIs.
• Responsible for delivering high-value partnerships and implementing excellent stewardship to current corporate partners, maximising value and opportunities to drive income.
• Account manage a varied portfolio of current corporate partnerships.
• Build and develop a pipeline of new opportunities including commercial, sponsorship, pro-bono, employee fundraising, and Charity of the Year.
• Adept at developing strong corporate fundraising plans to underpin the DCT organisational strategy
• The ability to write and present compelling and expertly written cases for support for a range of audiences, including creative propositions and proposals.
• Develop strong propositions and pitches to secure new partners.
• Mine new business opportunities, striving to achieve and exceed KPI goals.
• Build strong stakeholder relationships at all levels, to secure long-term commitment
• Work collaboratively with the senior team to share corporate best practices and insights

The Veterans’ Foundation, established in 2016, is one of the country’s fastest-growing military charities, with a passion and purpose for improving the lives of those within the armed forces community, by raising funds which are then awarded to organisations that have a real impact on veterans, those currently serving in the armed forces and their families.

To support the organisation on their exciting growth journey, we are seeking a dynamic, creative and innovative individual to step into the role of Chief Executive. You will work closely with a range of stakeholders to build the profile of the organisation, identify and attract new income generating opportunities, and expand our footprint and contributions.

Overview of the Chief Executive Role

Key Responsibilities:

• Working with the Trustees to set, develop and deliver on the strategic priorities of the organisation, focused on increasing their impact and reach.
• Being responsible for overseeing the operational activities of the Veterans Foundation.
• Taking on an ambassadorial role, being the key spokesperson for the organisation, and managing relationships with key external and internal stakeholders such as veterans, donors, Government agencies, and their contractors Bee Ethical.
• Encouraging income generation activity, by cultivating and stewarding relationships with donors, and identifying innovative opportunities to increase funding.
• Overall responsibility for designing, implementing, and evaluating programmes, and services, to ensure they meet the needs of members.
• Providing leadership to the senior management team, encouraging a positive workforce culture, and a high-performing team.

The Ideal Candidate:

• Proven strategic leadership skills, either within the public or private sector.
• Experience of operational management, including budgetary responsibilities, commercial contract management, and the ability to influence, network, and raise the profile of an organisation.
• An empathetic individual, with an understanding of the challenges that veterans may face including wellbeing, mental health, homelessness, and addiction, and a passion for the purpose of Veterans Foundation.
• Previous exposure to fundraising operations, including diversifying income generation streams, developing relationships with potential donors, and raising the profile of the organisation.

Closing date for applications: Thursday 6th March 2025

Would you like to be at the forefront of providing essential funds to cash-strapped human rights organisations both in the UK and abroad?Do you have the necessary skills to make a real difference?To identify, develop relationships with and monitor organisations which do important and sometimes unsung work?

The Human Rights Fund gives grants to progressive groups and organisations which actively promote and defend human rights and seek transformational change.We don’t fund the fashionable and well-endowed, but rather seek to identify where there is real need and where we can make a genuine difference.We typically fund organisations which may be doing unique or unusual work, often in challenging circumstances.We are sympathetic to new and recently-founded organisations and those which have difficulty in raising funds.We are pro-active and do not accept unsolicited applications for funds (which explains why we do not have a website).

We are looking for someone who is a self-starter, well organised and numerate.You should be well-informed about, and have an understanding of, one or more of the issues which our grant-funding programme addresses, namely:

• Palestinian rights
• Alternative media
• Violence against women and girls 
• Social justice 

You are likely to have experience in either grant giving, working for an NGO or campaigning.  You will research potential grantees, conduct due diligence, monitor grantees (which includes developing good relationships) and review grants.

You will help administer our current programme and identify organisations that would benefit from our support.Do you have the experience, drive and necessary skills to make a real difference and help us progress to the next level? If so, then we’d like to hear from you.

Key Tasks

• Within agreed parameters, identify and research potential grantees including due diligence and meeting with leadership of potential grantees 
• Considering core versus restricted or project funding 
• Monitoring grantees and ensuring compliance with grant requirements 
• Annual reviews of grantees including reviewing annual reports etc. 
• Keeping an account of grants using Excel

• Assist in reviewing our portfolio of existing grants 
• Help develop our grant making strategy
• Help review process for awarding grants and identifying impact 

• Keeping our template agreement and other documents under review 
• Arranging verification of charitable status of organisations not registered as UK charities 

• Analysing whether we make a difference 
• Liaising with other funders, fiscal sponsors or charities

Experience and Skills

       Essential

• Understanding of and commitment to human rights 
• Experience with an NGO, charity or campaign, preferably in areas relevant to the Fund’s work
• Well-informed about, and have an understanding of, one or more of our funding tracks – Palestinian rights, alternative media, violence against women and girls, and social justice

• Good communication skills – both written and verbal
• Good level of numeracy and the ability to understand a basic budget
• Good IT skills including good working knowledge of MS Office, Excel and other relevant software

• Well organised self-starter, methodical and accurate with good attention to detail
• Ability to work independently and on own initiative

       Desirable

• Experience in the human rights sector
• Experience of grant-making, fundraising and/or campaigning 
• Experience of undertaking research and writing reports
• Ability to understand accounts
• Familiarity with social media 

Terms

• The position is 2 to 3 days (up to 21 hours) per week, working from home.We are flexible on working hours and will discuss exact hours and working patterns with candidates at interview. 
• You will meet regularly with and be responsible to our Founder and Executive Committee who are based in London.You will therefore need to be in London or within easy travelling distance. 
• Salary: circa £32,000 to £37,000 (FTE) depending on experience
• Other terms:pension option, 25 days annual leave (pro rata), probation period.  

Senior Events Officer

Location: Based out of Head Office, London/Remote – travel to Head Office minimum 2 x month plus travel to events nationally as required.

Salary: £28,000 - £31,500 per annum

We are looking for a Senior Events Officer. This is an exciting new opportunity to join our team.

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

What you will be doing?

The Forward Trust is predominately funded through Government contracts, but our Fundraising team plays a vital, and increasingly important, role in securing funding to support essential activities that go beyond these contracts. We raise £2.3 million per year from a diverse range of sources including events, trusts and foundations, corporate supporters, and individual donors.

Around a third of our workforce are in active recovery and/or have had experience of the criminal justice system. We also have the support of thousands of people who have benefited from our services. That means that we can easily evidence the long-lasting impact of our work.

Events have long been a core part of Forward Trust strategy. Although sitting within the Fundraising Team, this role will have an organisational-wide remit.

You will be delivering events which generate charitable income, steward our donors and supporters, and raise awareness of our work and our cause. Events include (but are not limited to) challenge events, community events, ‘special events’, campaign focused events, and major donor events.

What we are looking for?

As a Senior Events Officer, you will possess the following skills -

• Experience of delivering a wide range of events (including income generating and at least one other)
• Understanding of databases in relation to fundraising (experience of using Salesforce is desirable)
• Understanding the principles of donor engagement, stewardship and cultivation
  Experience of Microsoft Office packages
• Good understanding of the use of social media to promote and recruit for events
• Experience of sticking to budgets and tracking and reporting on income and expenditure for events
• Excellent communication skills (verbal and written) with the ability to explain and summarise complex issues
• Experience of working cross-department to organise and deliver events
• Good organisational/planning skills to manage workload

 What we offer

• Training and development opportunities
• Flexible working 
• Simply Health Cashback Scheme (Optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

We are pleased to share that we are recruiting for a Campaigns Coordinator to join our growing Income Generation team, at a very exciting time for Retina UK.

 As our 50th anniversary year approaches, we are looking for an enthusiastic, driven, forward-thinking, organised and creative fundraiser to lead on and develop a wide range of fundraising campaigns and appeals throughout the year.

 You will be joining a friendly team and your hard work will make an immediate, real impact for our inherited sight loss community.

SUMMARY

This maternity cover role will be responsible for the Lab's internal workings - people, culture, ways of working and operations. As an Executive level role, it will share overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).

The role will be specifically responsible for:

• the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our staff handbook),
• programme support, including stewardship of our Monitoring, Evaluation, learning and Planning system),
• coordinating the team’s fundraising work, and
• managing other areas of our operations, such as IT and infrastructure, including our new CRM system.
• The post-holder will be responsible for line managing the Operations Manager.

The post-holder will work closely with the COO, who will be leading on finance and governance. Together, they will be responsible for drafting the plan for the Lab’s Operations function in 2026.

This post is a 13 month fixed term contract, running from mid-May 2025 to mid-June 2026.

LOCATION

The team work remotely for the majority of the time, but as this role is responsible for people and culture ideally you will be able to attend monthly ‘team together days’ in London (travel paid if outside of London area) as well as an annual two-night retreat elsewhere in the UK in November. However, we don’t want this to be a barrier to applicants, so you can let us know at the interview stage if this would not be possible or will cause you challenges.

RESPONSIBILITIES

People: Ensure we recruit, retain, support and nourish a strong staff team and maintain a culture that reflects our values of ambition, collaboration and empowerment.

• Lead implementation of the Lab’s people and human resources strategy (together with the COO), in line with our core values, to maximise the team’s contribution to our mission (including team structure and roles, recruitment, onboarding and retention, staff handbook, and professional development).
• Develop and hold our team culture (together with the COO), aligned to the Lab’s core values, and ensure that the organisation maintains an effective, efficient and human working environment. Help ensure that we live our commitment to diversity, equity, inclusion and justice, in general as well as in areas that fall under your remit.
• Lead internal communications, ensuring that the team are informed about and involved in new developments as appropriate, including planning and coordinating team away days through the year.
• Support effective management of staff: Line manage the Operations Manager. Support Heads of Programme and others to develop and manage staff and freelancers, ensuring that we treat all our people fairly and responsibly.

Operations: Oversee effective systems and support colleagues who manage those systems.

• Oversee and support the Operations Manager to ensure that our core processes run smoothly; we have the infrastructure to support our growth, including office space and IT, and supplies; and that they are able to effectively support the programme team with reports, events and other projects.
• Oversee the Lab’s fundraising process, including identifying and researching potential new funders, maintaining our overview of our fundraising pipeline, funder timelines, monthly priorities, and record keeping. Support the Lab team to manage funding proposals and coordinate the development of funding proposal budgets, working closely with programme leads. Ensure funding reporting requirements are met, including supporting programme leads to draft programme reports, and the Finance Manager to prepare financial reports.
• Coordinate and oversee the Lab’s Monitoring, Evaluation, Learning and Planning system ensuring the team have what they need to complete the various elements, meet deadlines, and get the most out of the process. [RSS1] 
• Ensure high standards of information management across the organisation, enabling staff to share and access resources, insights and know-how. This includes maintaining high standards of data protection and privacy that embody the Lab’s commitment to responsible use of data, and maintaining the Lab’s new CRM system. 

Executive Team support: you will be a collaborative and engaged member of a strong executive team.

• Lead and manage organisational development projects to ensure that the Lab has effective, appropriate operational policies and processes, and that staff understand and implement these policies and processes.
• Be a collaborative, engaged and supportive colleague and be willing to take on or change responsibilities to help the organisation operate effectively, including offering general support to the other members of the Exec as needed.

YOUR PROFILE

Ideally you will have the following key skills and experience, but we know that all candidates will vary and we are looking for the best fit, not the perfect unicorn.

We hope you will:

Be a caring, collaborative and effective people manager, team player, and organisational culture builder committed to creating an ambitious, collaborative and empowering culture.

• You will love supporting others to succeed, helping them to learn and grow, and develop their resilience and self-care, but also to support and care for people when work or life are difficult.
• You will have experience and a passion for ensuring recruitment, induction, personal development and other processes and culture work to attract, recruit, retain and support high quality, committed staff.

Be a well organised project and function manager with a strong understanding of systems and operations, supporting the team, board and CEO to keep on top of organisational systems such as monitoring, evaluation, learning and planning (MEL-P) and fundraising, as well as day-to-day coordination of various other processes

Have a strong commitment to the vision, aims and values of the Lab.

• A desire to work in a collaborative, empowering and ambitious organisation, and develop the Lab’s culture with care, sensitivity energy and good humour, taking pride in enabling others to succeed.
• Demonstrable dedication to equity, diversity, inclusion and justice and an understanding of intersectionality.

See the full job pack (including interview dates and information) and apply via the link.

Key responsibilities:

Strategic Financial Management

• Develop and implement the charity’s financial strategy to align it to the charity’s main strategy and support long-term goals.
• Provide financial insights to the leadership team to guide decision-making and resource allocation.
• Lead on the preparation of the annual budget, ensuring alignment with the charity's strategic objectives.
• Monitor and forecast financial performance, identifying risks and opportunities.
• Work with the Treasurer and trustees to develop and update financial policies and procedures as part of the Resources Committee.
• Keep under review AvMA reserves strategy and policy and recommend changes as necessary. 

Day to Day Financial Duties

• Manage and oversee all financial transactions, including accounts payable & receivable, payroll and banking.
• Prepare accurate and timely monthly management accounts and cash flow reports.
• Ensure compliance with all statutory requirements, including VAT, Gift Aid, and charity reporting standards.
• In conjunction with our investment advisers, support the trustees and CEO with the management of an investment portfolio including the planning of necessary drawdowns for cashflow management purposes.
• Oversee the preparation of year-end accounts and liaise with external auditors.
• Maintain and update financial systems, ensuring robust controls are in place.  

Leadership & Collaboration

• Act as a financial advisor to the CEO, trustees and senior leadership team on all matters.
• Present financial reports at board and committee meetings, explaining complex financial data in an accessible way.
• Work closely with fundraising, operations and medico legal teams to align financial plans with organisational objectives.
• Provide mentorship and support to junior finance staff and/or volunteers, as applicable.

Other Duties

• To undertake other duties as required commensurate with this post.
• To attend quarterly Board meetings in person in London.  

 Person Specification

Essential:

1. Professional accounting qualification (e.g. ACCA, ACA, CIMA, CIPFA) or equivalent financial experience.
2. Proven experience in financial management, ideally within a charity or non-profit organisation.
3. Strong knowledge of UK charity accounting standards (SORP) and regulatory requirements as they apply to charities.
4. Demonstrated ability to develop and implement financial strategies.
5. Proficiency in financial software (e.g. Sage) and Microsoft Excel.
6. Excellent analytical, organisational, and communication skills.
7. Good communication skills, with the ability to articulate clearly and effectively both in writing, on the telephone and face to face.
8. Ability to lead, manage and work effectively both as a member of a team and on own initiative.  Be well organised and remain calm under pressure.
9. Forward thinking and able to suggest appropriate changes to AvMA’s services to meet the changing needs of the public and the clinical negligence marketplace.
10. Passion, commitment and drive to promote patient rights and follow the aims of AvMA.
11. IT literate and confident with technological change.  Able to identify opportunities to improve our data collection systems; an awareness of the power of social media and how to use it to promote AvMA’s work.
12. Committed to principles of equal opportunities and diversity and inclusion.

Desirable: 

• Experience working with trustees or non-exec directors and presenting financial information to non-financial stakeholders.
• Knowledge of fundraising and grant management processes.
• Familiarity with Gift Aid, VAT and other tax-related processes relevant to charities

Effective and compelling communications are vital to our growth: HIWCF are seeking an experienced Communications professional to help deliver our aspirational plans.  We want to significantly grow our endowment and this role will ensure our profile with our potential donor audiences significantly increases, ensuring that our Philanthropy Manager, CEO and Development committee are knocking on open doors - and that they have the marketing assets they need when they get through those doors.If you have worked within or alongside a fundraising or development team; you can think strategically about using communications to enable our aspirations for growth; you can communicate compellingly to people from all backgrounds in all formats; and can produce communications content and materials of the highest quality, then we want to hear from you.