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Vacancy Reference Number:
CO/CEOO/UK-R1
Position Title:
Compliance Officer
Reports to:
CEO
Department:
CEO's Office
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£30,000 - £35,000.00 per annum (commensurate with experience)
Terms of Employment:
24-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 29th December 2024
Approx. Interview & Role Commencement Date(s):
· Interviews: As and when strong candidates identified
· Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.
Role Overview:
This is a new role, providing an opportunity to develop and evolve it. As Compliance Officer, you will be the Charity’s lead and expert on compliance with its external regulatory requirements and internal policies. Specifically, you will be responsible for managing and assuring compliance with legislative and regulatory requirements, including UK charity law, financial regulations, GDPR, safeguarding, and anti-money laundering regulations.
You will report directly to the CEO and provide advice and assistance to the Senior Management Team, as well as personnel across the Charity. The role focuses on advising, assisting, and supporting others while maintaining the authority and independence to ensure compliance.
Main Responsibilities:
- Develop and maintain a robust compliance programme that ensures adherence to internal and external policies, legal and regulatory requirements, and sector best practices.
- Work with various departments to maintain and implement compliance assurance across the Charity, ensuring that appropriate and reasonable measures are in place in line with legislative changes and sector best practices.
- Conduct regular audits, compliance reviews, and spot checks to identify risks, evaluate controls, and manage compliance risks, including investigations and reporting findings.
- Act as the main point of contact for external regulators, auditors, and clients, including the Charity Commission and the Fundraising Regulator.
- Manage the process of periodic audits as per the compliance framework, identifying actions for remediation and developing action plans to address risks.
- Ensure that policies and processes comply with all relevant legislation and regulations. Keep up-to-date with any legal and regulatory changes affecting the Charity's activities and provide advice and interpretation to Senior Management and relevant staff.
- Maintain and update the compliance register, tracking action points and following up on identified risks.
- Provide compliance training sessions to staff members, ensuring they understand how compliance relates to their roles and responsibilities.
- Prepare and present detailed compliance reports to senior management, the Finance and Audit Committee, and the Board of Trustees (BoT), highlighting key risks, issues, and recommendations for improvement.
- Foster a culture of ethical conduct and compliance within the organisation by promoting best practices.
- Be prepared to assist with additional tasks as required and modify the role as it develops.
- Inform management about charity laws changes.
- To undertake (/progress towards undertaking) all tasks and duties in an effective, efficient, transparent, and wholly accountable manner.
- To undertake any reasonable responsibilities as required by line manager.
- To promote and adhere to all Muslim Hands’ Policies and Codes of Practices.
- To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- To support with other Fundraising activities from time-to-time, committing to partake in approximately Live-TV-Appeals during our peak periods
Work Context
· The post is based in Nottingham and will involve regular travel to overseas partner offices.
· The role requires adaptability to changing priorities, understanding the compliance needs of all parts of the Charity, and ensuring compliance assurance is met across the organisation.
Additional Responsibilities
• Attend in-house and external training courses, as agreed with the line manager.
• Practise and comply with all current policies and procedures, including GDPR.
• Undertake any reasonable tasks from time to time at the request of the line manager.
Autonomy and Decision Making
· The post holder will be responsible for their workload and outputs, working closely with the CEO. They must retain sufficient independence to report on compliance truthfully.
· The post holder must be able to work autonomously, displaying initiative, flexible thinking, and self-motivation. They must understand the Charity’s business model and ensure all related compliance areas are managed effectively.
Communications
The post holder will regularly engage with people across the organisation, including front-line operations staff, HQ staff, the Senior Management Team, and the CEO.
This Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
Qualification:
Graduate, preferably in Project Management, Finance, or Business and Management, ideally with certifications in PRINCE 2, charity governance and compliance. Ideal candidate should have at least 4 years of relevant experience in the third sector.
Essential:
- Right to work in the UK
- DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level
- Good working knowledge of working in compliance.
- Knowledge of cyber security risks and other information security standards.
- Understanding data protection law, regulation and principles, audit and compliance to internal and regulatory standards.
- Experience liaising with external regulatory authorities.
- Proven ability to communicate complex ideas in simple, effective language.
Desirable
- Knowledge of charity sector.
- Fundraising / Governance/ Regulatory Charity Law and compliance.
- Experience in similar type of roles
- Experience in cross-functional roles.
- Experience leading cross-functional teams.
Deadline for applications is 29th December 2024 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
We are looking for Philanthropy Manager for an incredible childrens health charity to be responsible for proactively leading the cultivation and stewardship of potential and existing Major Donors, Trusts, and statutory bodies.
This is a Surrey based role, with 4 days in the office and 1 from home upon completion of probation.
The Charity
A passionate childrens health charity, dedicated to providing practical and emotional support to children and families in times of need.
You would be joining a highly respected organisation, who prioritise a supportive and inclusive working culture. They have been repeatedly named as one of the top non-profit organisations to work for, and offer fantastic benefits, including flexible working, a minimum of 25 days holiday, along with a range of professional development opportunities as well as much more!
The Role
Drive the growth of a portfolio of existing supporters and new prospects, giving at the five and six-figure gift level.
Lead on maintaining relationships with key Major Donors, Trusts and Statutory bodies, through exemplary stewardship.
Work closely with the Events Manager to engage donors through a programme of special events
Manage, coach and support three direct reports.
The Candidate
Track record of securing five or six figure funding from Major Donors, Trusts and statutory sources to achieve challenging income targets.
Previous experience delivering a prospect research programme and effective prospect management.
Previously lead funder-relationship management, through exemplary stewardship
Line management experience to build a collaborative and high performing team
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you passionate about providing outstanding supporter care and building lasting relationships? Do you thrive on delivering excellence while managing and developing teams?
We are working with an international charity to recruit for a Supporter Engagement Manager you will play a pivotal role in ensuring an exceptional experience for the organisation's donors, supporters, and external stakeholders.
About the contract
Salary: Circa £40,000 per annum, plus benefits
Contract: Permanent
Work Pattern: Hybrid Two days per week in the office
Hours: 34.5 per week
Location: London
Benefits
* Annual Leave: 26 days, plus bank holidays. Additional leave earned after two years of service.26 days annual leave, plus bank holidays, with additional leave after two years of service.
* Access to a medical cash plan and a pension scheme.
* Gym membership discounts.
* Training and development opportunities.
About the Role
As the Supporter Engagement Manager, you will oversee the Supporter Engagement team to ensure all donations, enquiries, comments, and complaints are processed compliantly and efficiently across multiple channels, including post, phone, and online. You will also take the lead on developing the charity's community fundraising programme, ensuring supporters are inspired, engaged, and connected to its mission.
Key Responsibilities:
* Team Leadership: Line-manage the Supporter Engagement team, including Supporter Engagement Officers (x3), Senior Community Fundraising Officer, and Supporter Engagement & Database Assistant.
* Supporter Engagement: Oversee the processing of donations and post while ensuring compliance with charity regulations. Manage responses to enquiries, comments, and complaints with sensitivity and professionalism.
* Community Fundraising: Develop and deliver a community fundraising programme that inspires supporters and grows the charity's network.
* Data Management: Work closely with the Database team to ensure accurate and effective logging of activity (preferably using Raiser's Edge).
* Compliance: Ensure full operational compliance with charity regulations, GDPR, and data protection practices.
* Process Optimisation: Establish and develop processes and procedures to enhance performance and supporter satisfaction.
About You
* Knowledge of supporter engagement and customer care policies, process, procedures and programmes
* Knowledge of community fundraising and supporter events.
* Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders
* Managing and resolving sensitive enquiries and complaints tactfully.
* Database skills, preferably with Raiser's Edge.
* Leading and motivating teams to achieve their objectives.
* Managing community fundraising activities and supporter events
* Willingness to work occasional evenings or weekends for events or activities.
If this exciting opportunity is of interest please get in touch now! We are reviewing CV's as they come through. We would be happy to share a more detailed job description.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
The Philanthropy and Partnerships team at Impetus is a friendly, driven team that is passionate about building fantastic relationships with a variety of funders that lead to meaningful outcomes for the young people we serve. The Head of Engagement role sits within the wider Philanthropy and Partnerships team, working alongside colleagues driving forward philanthropic income generation and donor retention. It plays a critical role in the stewardship of our partnerships and provides our funders with the chance to give their time and expertise as well as their financial contributions.
As Impetus embarks on a new five-year strategy, we are driving forward our ambition to grow our income and support more young people. A key element in achieving this ambition is sustaining a high-performing engagement programme which will support our fundraising activities. This is therefore an exciting time to be joining the team to help us meet our goals and continue transforming the lives of young people.
About this role
We’re looking to recruit an experienced individual who will lead on the donor engagement for all Impetus donors. This person will bridge the gap between our funders and the work we do with organisations in our portfolio and other partners to transform the lives of young people.
They will be primarily responsible for leading and delivering engagement through volunteering activities, and through this securing ongoing support for Impetus’s work. The role is strategic, working in close collaboration with our Investment team to first identify suitable volunteering opportunities via our portfolio partners and then working in close collaboration to deliver opportunities which closely align with the aims of our funders. Our volunteering activities span online CV workshops through to in-person Insight Days, work experience and beyond. The volunteering programme is a vital component of our stewardship offer to our donors, who seek opportunities to meet and support the young people that Impetus serves through the organisation in its portfolio.
The postholder will also support the Head of Engagement (Pro Bono) to enable Impetus to source pro bono support from corporate partners. The role line manages a Philanthropy Officer who facilitates the day-to-day running of volunteering events with partners.
Key responsibilities
Volunteering
- Manage and deliver c.50 online and in person meaningful volunteering activities a year via Impetus portfolio partners.
- Through this delivery of c.50 activities, support the management of Impetus’s funding partnerships, including Corporates, Individuals and Grant Making Trusts, to ensure donors are engaged with Impetus’s work and continue to support.
- Lead meetings (online and in person) with funders to identify their volunteering needs and drive forward engagement opportunities.
- Liaise closely with the Impetus Investment team and organisations in our portfolio to build relationships and craft the planning and delivery of a high-quality programme of volunteering sessions.
- Deliver new strategic opportunities to advance our volunteering programme, including the set-up and initial delivery of a new mentoring programme.
- Identify other new donor engagement opportunities through relationships with our portfolio, expanding the range of opportunities available to donors in response to need and availability.
- Craft relevant communications and collateral for the volunteering programme, alongside Development Directors and the Communications team.
- Ensure all communications with external stakeholders are prompt, clear and compelling.
- Work closely with account managers to ensure effective stewardship over the course of donors’ annual giving cycles, strategically advising on when to hold and host volunteering opportunities.
- Lead on the data analysis of the volunteering programme, regularly feeding back to the Development Director and Investment team in written, verbal and presentation form.
- Ensure the systems and processes around volunteering are maintained and up to date, as well as ensuring the effective use of Salesforce to hold key data.
- Line manage the Philanthropy Officer and oversee their work plan and development.
- Be prepared to travel across London to deliver volunteering events at corporate partner premises.
- Come into the London office two times per week.
- Attend Philanthropy team events outside of work hours including our evening Summer Party; our Saturday Triathlon; and our evening Transforming Lives Dinner. These are in London and outside of London.
Pro Bono
- Support the Head of Engagement (pro bono) in delivering new pro bono partners, including supporting the research of new partners and attending meetings (where necessary) to build new Pro Bono relationships.
- Working alongside the Head of Engagement (pro bono) and the Investment team, to source external support for pro bono projects. You may also support in monitoring the delivery of these projects and reviewing the quality of execution.
- Support in the stewardship of existing pro bono partners including leading appropriate meetings or Lunch and Learn sessions.
- Record all pro bono contacts and projects within Salesforce database.
Other
- Demonstrate professionalism and best practice in all duties.
- Share the learning from our work across the team, across the organisation and externally.
- Work within Impetus strategy, policies and procedures.
- Attend Impetus events to provide support to Philanthropy team.
- Represent the Philanthropy team on internal projects, working groups and committees as required.
Person specification
Essential
- Experience of running a volunteering or membership programme and familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
- Exceptional project management experience, with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
- Proven experience of maintaining and developing excellent relationships and partnerships with a range of stakeholders, each with different needs.
- Ability to proactively seek and originate new business and activities whilst maintaining and developing existing networks.
- Understanding of the role which skilled volunteering can have for charities.
- A strong interest in partnering closely with charities that are committed to learning about the role of volunteering, building out their volunteering programme and working collaboratively to co-design opportunities for Impetus funders.
- The ability to grasp and interpret complex ideas, including the venture philanthropy model of Impetus and the private equity industry.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
- Growth mind-set: seeks out and acts on feedback in order to improve performance.
- Presence, credibility and ability to look beyond own area of expertise.
- Excellent line management and staff development skills.
- Excellent team player, with a commitment to working in a collaborative and inclusive style.
- Excellent organisational skills with the ability to work independently to prioritise workload and manage conflicting demands in a fast-paced environment.
- Excellent IT skills with experience and knowledge of Microsoft Office and experience in using Salesforce or a comparable CRM system.
Desirable
- The ability to work through the fundraising cycle with donors.
- The ability to work through the pro bono engagement cycle with donors.
- Experience of working in a similar role.
- Knowledge or experience of the youth or charity sector.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative andgets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 02 December 2024.
Interviews
First round interviews will take place: week commencing 09 December 2024
Second round interviews will take place: week commencing 16 December 2024
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
The client requests no contact from agencies or media sales.
Main purpose
The Business Manager is a member of the school’s senior leadership team and is responsible for managing the strategic operation of the business functions of the Southover Partnership, including compliance, financial management, health and safety, human resources, premises, IT, and general administration.
The successful candidate will advise on and implement the day-to-day support that enables the Southover Partnership to operate effectively and efficiently, and which allows other members of the leadership team to focus on teaching and learning.
Duties and responsibilities
Leadership and strategy
· Under the direction of the Executive Headteacher (EHT), lead on all financial matters in the Southover Partnership, to enable successful financial performance and to ensure financial decisions are clearly linked to the Southover Partnership’s strategic goals
· Oversee recruitment processes and procedures
· Attend all senior leadership team meetings and report to Trustees where appropriate
· Allocate resources in line with the Southover Partnership school improvement plan and carry out long-term resource planning that reflects the school’s 5-year plan
· Take all decisions in line with the vision and values of the Southover Partnership, and encourage others to do the same
· Oversee and implement a marketing plan for the Southover Partnership, which utilises the Southover Partnership website, signage, the prospectus, and communications with current and prospective parents in collaboration with the EHT and Heads of School
· Monitor developments in technology and consider how it can be used to enhance the Southover Partnership’s business procedures and processes
· Implement the organisation’s fundraising and income generation strategy, choosing fundraising priorities in line with the Southover partnership strategic vision
· Be responsible for performance appraisal for all administrative staff, including supporting professional development
· Alongside the wider leadership team, ensure staff well-being is a priority and that the systems and processes are in place to support staff to be effective in their role
Compliance
· Manage the Southover Partnership’s compliance with statutory obligations including the SCR, and advise others on the relevant legal, regulatory and ethical requirements
· Track all the Southover Partnership policies and ensure they are updated in accordance with the policy review schedule
· Monitor and update the risk register
· Ensure that the Southover Partnership has adequate insurance cover at all times to include employer's liability, public liability, buildings and equipment cover, personal accident, professional indemnity, travel insurance and other relevant cover. (Professional advice should invariably be sought)
·To support the EHT to ensure that the school is compliant with all parts of the ISI guidelines.
Financial management
· In partnership with the EHT & SLT, create and manage the Southover Partnership’s budget and forecast future years’ budgets ensuring it is balanced, realistic, represents an effective use of funds and enables the EHT to make strategic, long-term decisions
· Submit the budget to the Trustee Board annually, & provide and present financial reports at least termly for the Trustees, providing insightful information to aid short- and longer-term decisions, including the consideration of financial risks
· Monitor the budget all year round, by providing monthly management accounts and reports to the EHT, advising where revisions or changes are needed, annotating all material variances and taking actions to rectify negative variances
· Manage day to day financial operations, including cash flow, invoicing, debt collection, payroll, payments and other transactions
· Ensure spending on petty cash and company cards is within the limits of the finance policy. Oversee the reconciliation of these accounts
· Review all monthly postings as part of the month end process, calculating and posting cut off adjustments e.g. accruals, prepayments and deferred income
· Deal with any customer and supplier account queries that have been escalated by the team
· Authorise supplier BACS payments and ensure all other external payments (e.g. PAYE and pensions) are up to date
· Comply with financial reporting requirements and submit statutory returns to the Charity Commission and Companies House
· Prepare accounts ready for audit, liaising with the auditor to ensure a prompt sign off of the annual accounts
· Oversee the Southover Partnership bank accounts on a day-to-day basis, ensuring money is banked, invoices are paid promptly, money owed is collected, and clear records are kept
· Lead on procurement processes, managing tenders where appropriate, conducting due diligence, benchmarking and evaluating suppliers, negotiating deals and ensuring value for money
· Ensure the effective and efficient operation of staff involved in finance, delegating tasks to finance/administrative staff where appropriate; in particular, bookkeeping tasks, Local Authority contract management and resource ordering, to ensure best value
· Ensure that where applicable, Gift Aid is claimed on all charitable donations
· Maintain a strategic financial plan that will indicate the trends and requirements of the Southover Development Plan and will help formulate future year budgets
· At least annually, review calculations of fees and charges made to local authorities and schools to ensure they are appropriate and financially sound
Fundraising
· Investigate and recommend potential funders and funding streams to EHT and Trustees and follow up as required
Human resources
· Manage the Southover Partnership’s payroll provision with the payroll provider and approve monthly payrolls, ensuring all staff are paid correctly in a timely manner
· Manage day to day administration of the Pension scheme re starters, leavers and ad hoc forms, updating pension provider with monthly payroll contributions
· Ensure that recruitment, appraisal, disciplinary and grievance policies are administered in accordance with employment law
· With the EHT, conduct reviews of the Southover Partnership’s staffing structure to ensure effective deployment of staff and financial efficiency
· Ensure compliance with all relevant aspects of employment law including employment protection, equal pay, minimum wage, Working Time Directive, pensions or discrimination on the grounds of sex, race or disability
· Act as the EHT’s adviser on employment matters, including disciplinary procedures and ensure that the Southover Partnership has appropriate disciplinary and grievance procedures. Liaise with the external HR adviser where appropriate
· Participate in the recruitment of staff and handle related administration. Be responsible for ensuring the recruitment procedures are in line with Partnership policies
· Ensure that all relevant staff have contracts of employment including variations and maternity leave arrangements. Keep the Southover Partnership 's standard contracts & terms and conditions of service up-to-date as new legislation takes effect
· Lead on and monitor the effective use of staff access to support, counselling, Occupational Health and Education Support services both internally and externally in accordance with the Partnership policies and procedures
· Work with members of the Partnership Leadership Team to ensure that staff development needs are identified and that appropriate programmes are designed to meet such needs
Health and safety and facility & property management
· With the EHT, supervise the maintenance of the Southover Partnership’s sites
· Supervise the Facilities, Site and IT Officer to ensure Southover Partnership’s compliance with health and safety regulations, and put in place processes and procedures to ensure the safety of all in the Southover Partnership
· Manage the Facilities, Site and IT Officer to:
· Ensure a safe, properly maintained and secure environment on all sites for the stakeholders of the Southover Partnership in which safe and effective learning can be provided
· Ensure the supervision of relevant planning and construction processes is undertaken in line with contractual obligations
· Ensure the continuing availability of utilities, site services and equipment
· Monitor, assess and review contractual obligations for outsourced services
· Ensure ancillary services e.g., cleaning, etc., are monitored and managed effectively
Office administration, IT & management information systems
· Keep records in accordance with the Southover Partnership’s record retention schedule and data protection law, ensuring information security and confidentiality at all times
· Administer Governor Hub
· Attend and support the Finance and Governance sub-committee and full Trustee Board meetings & ensure that the administrative support for school governance is carried out to a high standard
· Be the Southover Partnership’s lead on data protection, taking responsibility for monitoring data protection compliance and advising the Southover Partnership community on data protection issues
· Direct the work of the Facilities, Site and IT Officer to ensure the management of IT and management information at the Southover Partnership is efficient and up to date.
The School Business Manager will be required to safeguard and promote the welfare of children and young people and staff, and follow the Southover Partnership policies and the staff code of conduct.
Please note that this list of duties is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the Head of Business and Finance will carry out. The postholder may be required to do other duties appropriate to the level of the role, as directed by the EHT.
The client requests no contact from agencies or media sales.
Prospectus is working with our clientto recruit their new Individual Giving and Insights Manager on a permanent basis. The organisation seeks to improve the lives of people with type 1 diabetes until they find a cure.
The new Individual Giving and Insights Manager will be a strategic, insights-led individual. You will join their passionate Supporter Marketing and Experience team and lead Individual Giving. Currently in a period of growth, with a new membership product and legacy programme launch incoming, this is an exciting time to join.
The successful candidate will have direct marketing expertise and will be an experienced individual giving fundraiser. You will help to shape the programme, working closely with the Head of Supporter Marketing and Experience.
This is a hybrid working role, with a requirement of 1 day a week based in their central London office in Islington.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Flora Cunningham at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
We believe anyone in our community should have enough to feed themselves and their family. That is why we provide three days' nutritionally balanced emergency food packs to local people who are referred to us in crisis. We also offer additional advice and support to help people address the underlying issues.
Our work is made possible by a group of amazing volunteers and a small passionate staff team. As part of the overall management team, the Volunteers and Warehouse Manager will be responsible for the recruitment, induction, training and scheduling of rotas for our dedicated team of volunteers across all foodbank activities and will lead in the organisation and running of school holiday family lunches, cookery classes, Duke of Edinburgh student volunteering programme, and social events for volunteers. They will also be responsible for the day-to-day functions of the onsite warehouse units ensuring adequate stock levels and apprpriate stock rotation.
The client requests no contact from agencies or media sales.
Do you have experience in managing data, within a fundraising or similar setting? Do you have experience having a strategic oversight of Data systems? This role will manage a team to implement better process's to improve efficiency and capture and record better data. Do you have strong knowledge of CRM systems?
TPP are recruiting a proactive Database Manager on behalf of our client, a respected global charity.
Benefits:
- 24 days' holiday per year with holiday increase based on length of service - up to a maximum of 5 additional days.
- 2 wellbeing closure days.
- Flexibility - i.e. condensed work hours (upon agreement from manager).
- Pension scheme with employer contribution up to 6%
- Special leave: Bereavement, Carers, Disability, Menstrual/Menopause, Pregnancy Loss, Fertility Treatment, and more!
The Role:
As the Database Manager, you will lead the strategic transformation of data architecture, ensuring seamless integration between CRM systems, data warehouses, and external platforms. You'll also lead automation and optimise platforms to support data-driven fundraising decisions and strategies, driving efficiency across the organisation. You will manage a team of 3.
Main responsibilities:
- Design and implement API-driven integrations between CRM systems (Raiser's Edge NXT), data warehouses, and external platforms.
- Identify opportunities to enhance efficiency through automation and optimised data processes.
- Collaborate with IT teams and external suppliers to develop integrated data solutions.
- Lead change management initiatives, including training and creating user guides for new processes.
- Oversee the transition from manual to automated data processes.
- Ensure compliance with data protection regulations and maintain high standards of data security.
- Establish performance monitoring mechanisms for data architecture and processes.
- Build strong relationships across teams to integrate data insights into fundraising strategies.
Essential requirements:
- Expertise in CRM platforms
- Experience with automating processes and managing system transitions.
- Strong leadership and change management skills, with a collaborative approach.
- Knowledge of GDPR and data security best practices.
- Ability to manage cross-functional teams and influence strategic decision-making.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Your role in our mission…..
This role is a fantastic opportunity for someone looking to kickstart and develop their charity events career, joining a busy National Events Team.
Our Events Assistant will play a key role in delivering impactful fundraising projects for Marie Curie. You'll support a variety of activities, from initial planning to event-day execution. You'll provide administrative and event delivery support across our challenge events and supporter led portfolio, ensuring our supporters have an outstanding experience.
This role offers hands-on fundraising experience and the opportunity to be the welcoming first point of contact for many of our supporters. Help us make a real difference while developing your skills in a collaborative and rewarding environment!
Key Responsibilities:
- Provide administrative support for product planning, delivery, and team operations.
- Assist with participant communication processes, including enquiries, registrations, and thanking supporters.
- Collaborate with Product Officers and Leads to ensure efficient procedures.
- Attend and support meetings, events, and promotional activities.
- Help develop marketing materials to recruit supporters.
- Monitor and report on fundraising activity on various topics including social media and email results.
- Support the team to manage expenditure, process invoices, and track budgets.
- Thank supporters via social media and other channels.
- Maintain and update supporter data on the database.
- Conduct competitor research and respond promptly to queries.
- Serve as a first point of contact for supporters, handling written and verbal communications.
- Complete general administrative tasks as needed.
- Manage the events team kit ahead of event days.
- Attend fundraising events in person - this role will require some work outside of normal office hours (weekends) where fundraising events necessitate.
Skills:
- Strong interpersonal skills for building relationships with diverse stakeholders.
- Proactive and able to work independently.
- Highly organized with excellent multitasking and administrative abilities.
- Detail-oriented with a high level of accuracy.
- Confident, resilient, and calm under pressure with a positive "can-do" attitude.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office and experienced in accurate database management.
Please see the full job description here
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 1st December 2024
Salary: £ 20,821 - £ 22,088
Contract: Full time, Permanent role
Based: Homebased Travel to London Office on Monthly basis
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services.
We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
We are recruiting a Data and IT Assistant apprentice to capture and measure the impact of PAPYRUS’ services and provide IT support to our team.
What you will do:
• Support the Data Manager to capture, cleanse and present data on PAPYRUS’ activities.
• Provide first line IT support to colleagues and liaise with our third party IT provider where necessary.
• Assist with the setup of equipment for new starters and keeping a log of PAPYRUS issued equipment.
• Manage PAPYRUS CRM systems to maintain data accuracy and ensure good data capture and management practices are followed.
• Prepare and share impact reports with the team.
• Support the wider team with any GDPR or Data Protection queries.
To be successful in this role you will have:
• English and Maths GCSE or equivalent grade C or above
• Previous experience providing dedicated administration support.
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Experience of working effectively within a team environment and assisting colleagues
• Excellent verbal and written communication skills including the ability to write reports.
• Competent user of Microsoft 365 systems.
Please visit the careers site for the full job description and person specification for the
role.
The apprenticeship programme is due to start in February 2025, provided by Apprentify - an industry-led apprenticeship provider. The successful candidate will learn and work on the job at PAPYRUS whilst receiving 20% off the job training from industry experts, which will be led through virtual classrooms. This course currently has a 100% pass rate.
The qualification will include:• Data Technician Level 3
Salary: £24,404 per annum (SCP 4) progressing by increments to £25,183 per annum (SCP 6)
Hours: 36 hours per week
Location: Warrington
Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: 8th December 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts & Foundations Manager
Salary: £35,000 - £40,000 per annum (pro rata for part time).
Location: London EC1Y Office with Hybrid Home Working
Work pattern: 4 – 5 days per week (28 – 35 hours per week)
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness. Having recently launched a new 5-year strategy, MQ is at a critical point in its development.
About the Role:
As the Trusts & Foundations Manager you will be responsible for generating income from grant making trusts and foundations.
You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.
We are happy to consider people who want to work full-time (35 hours), or four days per week (28 hours).
Here's a summary of your key responsibilities:
- Proactively identify and research new and pipeline trust, lottery and statutory fundraising opportunities and progress them to application stage.
- Developing the trust and foundation pipeline to generate new income and multiyear grants
- To lead the development of new fundraising proposals for priority fundraising projects, including potential research partnership opportunities where MQ collaborates on a joint bid with another institution
- To carry out targeted and systematic research to establish new high value prospects utilising existing networks, the MQ database, search engines and referrals
- Build long-term relationships with new and prospect trust, lottery and statutory donors, including through meetings, attendance at conferences and events, regular update calls/comms and – when possible – direct face-to-face engagement.
- Report on performance against agreed budgets and targets
- Capitalise on the expertise and networks of MQ’s senior volunteers, including working closely with MQ Trustees and other Development Team colleagues to maximise existing opportunities for introductions, including the Lord Mayor’s Appeal
About You:
This role is for you if you are an experienced trusts and foundations fundraiser, with good knowledge of the sector. You'll have demonstrable experience of securing five and six figure grants to achieve annual income targets, both through stewarding existing supporters and through researching and cultivating a pipeline of new opportunities.
You will also be skilled in understanding and translating complex information and turning it in to compelling written proposals, for grants, corporate partnerships and major donors.
We do require someone who is proactive, hardworking and results-orientated.
Essential role requirements include:
- Experience of trusts and foundation fundraising and able to demonstrate continual growth in expertise and results in this area.
- Good understanding of the trusts and foundations fundraising environment and associated processes and different types of grant making bodies.
- Excellent communication skills, including the ability to write concise and inspiring funding applications and to make presentations.
- Creative thinker, with ability to identify funding opportunities and match them with the right trusts.
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Ability to work as part of a team and spot opportunities to grow and develop relationships for the good of the organisation.
You will be driven to ensure that projects are delivered to the highest possible standards and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Experience of using Monday[dot]com
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. The Head of HR also runs internal development sessions for all staff through our training programme, MQ Academy.
We look forward to hearing from you.
Closing date: Saturday 30th November 2024
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Salary: £25,032 - £23,371
Contract: Full-time, permanent
Location: Stokenchurch, Buckinghamshire (HP14 3SX) - 2 days in the office per week
Closing date: Friday 20th December
Benefits: 25 days holiday (plus bank holidays and birthday off), holiday trading, pension, free flu jab, option to purchase a Blue Light Card (discount card for emergency service and NHS workers)
We have a great opportunity for a Data Officer to join Thames Valley Air Ambulance, working within their Fundraising Team and reporting to the Head of Data and Insight.
Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities, providing critical medical care to the people of Berkshire, Buckinghamshire & Oxfordshire when they need it most. They are a small, dedicated and welcoming team and this is a great chance to join them and support the life saving work that they do.
In the role of Data Officer you will support the Fundraising team by managing and developing the fundraising database (Microsoft Dynamics 365). In addition to data selections, segmentations, reporting and analysis, you will also regularly train others to use the database and will champion it as an asset in order to promote data-driven decision making across the charity.
To be successful in the role of Data Officer you will need:
- Data management skills and experience working with large data sets
- Proficiency in Excel and experience working with a CRM
- Excellent interpersonal skills and the ability to train and teach colleagues
If you would like to have an informal discussion, please email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.
The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.
NOTE: We want to build good team relationships and connections with locla community organisations, so most of the work is expected to be in person. However, some home working is possible by arrangement.
The aim is that the project starts in February 2025.
Closing date Thur 12 Dec, 12 noon.
What we are looking for:
- An experienced, enthusiastic information manager
- Experience of developing and managing data systems which meet the team and project’s needs
- Advanced data management and analysis skills, able to use database systems
- Ability to support surveys, data analysis and present key results
- Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
- Relevant level 5 (HND) qualification or able to learn at this level
- Supports TSL Kirklees aims and values
This role does not require expertise in climate change or energy technology. If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.
Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.
The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.
The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning. Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.
The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees. The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.
TSL Kirklees
TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.
TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities.
Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.
The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.
Salary: £30,000 - £32,000
Contract: Full-time, permanent
Location: Home based (ideally in the UK)
Closing date: Weds 4th December
Benefits: 32 days annual leave, flexible working, pension, health and wellbeing platform
We have a new opening for a Data Officer to join Animals Asia, working within their Data, Technology and Insight Team and reporting to the CRM and Data Manager.
Animals Asia is an animal welfare charity which is on a mission to make significant and lasting improvements to the welfare of animals across Asia. Last year the fundraising team raised a record breaking $18m globally and by continually improving their data capabilities they can continue to achieve their ambitious targets.
In the role of Data Officer you will create and deliver regular data marketing selections across email, mail and telephone campaigns. This includes importing data from a range of online and offline income streams and adhering to best practice and compliance guidelines. You will also manage the help desk for the Data, Technology and Insight team.
To be successful as the Data Officer you will need:
- Experience using a Fundraising CRM (Blackbaud CRM is preferred)
- Experience delivering data marketing selections and creating data imports from a range of sources
- Knowledge of SQL
If you would like to have an informal discussion, please email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
We are looking for a talented and ambitious Regional Partnership Lead in London to join a well respected national health charity. You will be responsible for growing local corporate income by identifying and securing new relationships and partnerships across a wide range of sectors.
This is a homebased role with the requirement for regular travel within the regional area with the option to work flexibly between home and the London office.
The Charity
A well loved and passionate charity providing dedicated support for health and end of life care. They are a warm, inclusive team with a collaborative working culture and incredibly flexible working options. Benefits include a Personal Pension Scheme, Loan schemes for bikes; computers and satellite navigation system and Employee Assistance Programme.
The Role
Develop bespoke, creative and robust cultivation and stewardship plans to engage top prospects.
Undertake prospect research to identify suitable target companies and brands and key contacts within those companies.
Lead on writing compelling, creative, tailored, commercially focused and winning proposals and pitches.
Support community fundraising colleagues in your region with their corporate approaches and stewardship as appropriate (This post should be 75% focused on your own income targets and 25% supporting colleagues).
The Candidate
Experience of writing proposals, delivering pitches and winning corporate partnerships with up to and over 100k value.
Experience of developing and managing sales pipelines.
Experience of identifying, prospecting and securing new corporate leads.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.