Front Office Manager Jobs in BR2 9BZ
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Ensure that the Women on the Front Line (WFL) programme strategy and implementation stages are clearly communicated to stakeholders on regular basis.
- Ensure that Mrs Welby is aware of all developments, decisions and issues, building her suggestions and directions into the planning and outworking's of the WFL work.
- Maintain and proactively lead an effective comms strategy for the WFL work for both internal use and external focus. Including producing a bi-annual newsletter.
- Manage translation of the newsletter and any other relevant communications.
- Maintain strong relationships with international WFL champions working closely with the Women on the Frontline Follow-up Coordinator.
- Manage the web developers, toolkit designers, proofreader, and other contractors to deliver projects on schedule and budget. For example, building the website and designing the toolkit.
- Hold the web developers and other contractors to account for hitting targets in design and implementation stages.
- Provide comprehensive understanding of budgets and accounts for the WFL work and be able to participate in, draft and defend funding applications to charitable trusts for funds for future WFL work.
- Organise all administrative support for the WFL international retreats by: supporting visa application processes; negotiating prices of air travel; booking travel; working with in-country supporters to find accommodation and plan / support international WFL stakeholders in joining retreats from countries other than the UK.
- Maintain positive relationships with the largely volunteer WFL committee leaders, ensuring diary commitments for the WFL work are upheld and volunteers are aware of and able to participate in regular meeting cycles and events.
- Responsible for the day-to-day administration of WFL. For example, booking regular WFL meetings, setting up online meetings, taking minutes and actions in meetings, circulating minutes to stakeholders.
- Write reports to senior managers, trusts and funding bodies.
- A salary of £15,567.20 (FTE £38,918) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Senior Services and Volunteering Officer to join our small but growing organisation for a 12-month maternity cover. This is a rewarding role with the opportunity to make a real difference to those affected by a rare, progressive neurological condition.
The Multiple System Atrophy Trust (MSA Trust) is the UK’s leading support and information service for people with multiple system atrophy, their families and carers. We are a small national charity with a large reach, offering vital support to people affected by MSA, training health professionals and funding much needed research into the cause and a cure for what is a rare and devastating disease.
This is an interesting and varied role, providing front-line information and support to people affected by MSA. You will need excellent customer service and facilitation skills with experience of working directly with people seeking support. This role also holds responsibility for the Trusts small but dedicated volunteer team, ensuring they are effectively managed and volunteer policies are in place.
You will be a team worker with management experience along with strong project management and administration skills. You will be proficient in Microsoft Office and have experience of databases (we use Raisers Edge). You will need the ability to thrive in a busy environment, with experience and understanding of the role of a charity supporting people affected by a health condition desirable but not essential.
The successful candidate will ideally need to start in October 2024.
The Job Description and Person Specification can be downloaded below. Applicants are required to forward their CV with a covering letter, specifically outlining how you meet the person specification. Please be advised that we are unable to consider your application without a covering letter.
Closing date: 21st July 2024, 5pm but interviews may take place on a rolling basis prior to this date. If you have not heard from us within one week of the closing date please assume that unfortunately you have not been successful.
Applicants are required to submit their CV with a covering letter, specifically outlining how you meet the person specification. Please be advised that we are unable to consider your application without a covering letter.
The client requests no contact from agencies or media sales.
Social Media Manager
Contract: Permanent, full-time, 35 hours per week
Salary: £43,668 - £45,851 with excellent benefits
Location: London, UK.
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills in social media management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Social Media Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Digital Content and Experience Team are a group of experts who manage WaterAid's owned digital channels and content. From compelling emails, to thumb-stopping social media content, to finely crafted web content - we're all about telling stories and creating experiences online that raise awareness, inspire brand love and stimulate action.
About the Role:
As our Social Media Manager you'll have an exciting, busy and creative role. You'll be the owner of our social media channels, responsible for bringing our strategy to life and working with lots of other teams to ensure the best use of social media to achieve wider organisational goals too.
Some of the highlights:
- Working with talented comms professionals across the world to find, develop and produce stories about our work.
- Using your creativity and deep knowledge of social media to make content that is entertaining, educational and inspiring.
- Covering iconic events and partners, like Glastonbury Festival, The Championships at Wimbledon and the London Marathon.
- Collaborating with famous friends and talented creators on shared content that will get WaterAid's message in front of new audiences.
- Owning the delivery of social media campaigns to support key fundraising appeals, brand awareness moments and mass campaigns.
- Strolling through the office in a toilet costume from time to time.
About You:
You'll need to know social media inside out, be able to think fast on your feet and be happy to get stuck into making all manner of content as part of a small but mighty team.
We're looking for someone with:
- Experience of content creation, especially assets and video for social media.
- Extensive experience in channel management and using management platforms (such as Brandwatch, Later, Sprinklr etc).
- The ability to manage stakeholder relationships globally, influence effectively at all levels and work collaboratively as part of a matrix structure.
- The ability to self-manage, innovate for continuous improvement and respond creatively to emerging trends and technology
You'll also ideally have video editing experience and would be comfortable presenting in front of camera, although these skills aren't necessary.
Closing date: Applications will close at 23:59 on 17th July 2024. The first round of interviews, held virtually, will be the week commencing 22nd July 2024. The second round of interviews will be week commencing 29th July 2024.
How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the Face of Chickenshed's Bustling Café & Bar!
Chickenshed, the renowned inclusive theatre and education organisation, is seeking a passionate Café/Bar Supervisor to lead their vibrant café and bar operations!
What you'll do:
- Oversee all aspects of the café and bar, ensuring exceptional service and delicious offerings. This will often include working independently at times.
- Lead a team of part-time staff, fostering a positive and productive work environment.
- Develop innovative ideas to expand the business and elevate the customer experience for our diverse clientele. (This includes students and staff during the day, and members of the public attending shows in the evenings.)
- Maintain meticulous records for food safety, licensing, and finances.
- Champion Chickenshed's inclusive ethos and values in every interaction. This includes being aware of safeguarding best practices and highlighting any concerns.
You're a perfect fit if you have:
- A proven track record of success in a supervisory role within a customer-facing environment.
- A passion for excellent service and a commitment to high-quality food and beverages.
- Strong leadership skills and the ability to motivate and empower your team.
- Excellent communication and interpersonal skills to connect with a diverse clientele.
- A "hands-on" approach and the flexibility to adapt to a dynamic work environment, including times working independently.
- A commitment to safeguarding and awareness of best practices in an inclusive environment.
Why Chickenshed?
- Be part of a forward-thinking organization dedicated to inclusivity and creativity.
- Contribute to a thriving café and bar that serves a vibrant community.
- Enjoy a competitive salary of £26,000 - £31,000 dependent on experience.
- Make a difference in the lives of others through Chickenshed's impactful work.
Ready to join our team?
Apply today and help us take the Chickenshed café and bar to the next level!
Please note:
- While the job description is a guideline, it may be subject to change.
- Flexibility with work hours is required due to private event bookings.
- Part-time and job-share applications will be considered.
- Chickenshed is an Equal Opportunities Employer.
To apply, send your CV and A4 cover letter, highlighting your skills and experience relevant to the job description.
The client requests no contact from agencies or media sales.
Hospital IDVA
Based: Chelsea and Westminster or Charring Cross
Rate: £28,810 - £30,850 per annum
Duration: Permanent
Hours: 37.5 hours Monday to Friday 9am - 5pm Hybrid 4 days office 1 day home working
Our client, a specialist charity is looking for 2x Hospital IDVA's to join their team. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
Synopsis of duties:
Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.
Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
Essential Requirements
Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
Understand safeguarding issues, and the legal responsibilities surrounding these issues.
Direct service delivery to victims of domestic abuse or other vulnerable people.
Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Reading Support Strategy Lead - HMP Belmarsh
Location: London
Salary: £32,834 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Belmarsh (subject to contract award). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Belmarsh, maximising opportunities for people in prison to learn to read.
Teaching qualification Level 2 or above is required for this role. Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 24 July 2024 (venue to be confirmed).
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-214923
Location: North
Salary: £116 per day
Hours: Various
Department: Prison delivery
Job Type: Part time
Contract Type: Bank
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the North region. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the North region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including some overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed.
Employee benefits include paid expenses and travel, a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 8 August 2024 (online).
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-215 337
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events and Fundraising Executive will play a crucial role in the design and delivery of the Lady Garden Foundation’s varied annual calendar of fundraising events which include charity lunches, brand collaborations and our bi-annual Gala Evening, This role is unique, from the breadth of responsibilities, to the ownership it allows for an individual to flourish and grow in their role.
We are looking for a confident, outgoing individual, comfortable in managing competing priorities and who is able to work collaboratively with a wide range of stakeholders. The successful candidate will be energetic, flexible and reliable in their day to day activities, have a keen eye for detail and excellent writing and organisational skills. In return we offer a role in a growing, enthusiastic, fast moving team and the opportunity to make a real difference.
Responsibilities and Duties
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Support the management and delivery of fundraising events including multiple major donor events, challenge events, brand collaborations and others as required.
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Stakeholder management (charity co-founders, trustees, guests, donors and sponsors) relating to the fundraising events
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Liaise with external events and related suppliers to ensure LGF team and co-founder needs are aligned
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Responsible for managing communications to guests, participants, attendees, manage enquiries and volunteers
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Data management of donors across all events in CRM (Donorfy)
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Undertake admin and clerical tasks - e.g. mailings, send outs, phone/email enquiries etc…
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Alongside the Communications and Awareness officer provide copy and update for the events section of the website
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Manage event equipment and stock
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Attend events when required, including occasional weekends and evenings and provide support to the wider team when required.
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Support with marketing activities of events including social media and email campaigns
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Support with capturing content for the Lady Garden Foundation’s social media sites - Instagram, Facebook and Tiktok (possibly Twitter) as well as website, including support with writing blogs, posts and multimedia content
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Awareness and research of key health issues and updates in the gynae arena (general)
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Awareness and research of activity from other charities within the sector (general)
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To undertake other duties across the Lady Garden Foundation that may be required.
Qualifications and Skills:
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Excellent organisational skills and attention to detail
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Strong IT skills including Microsoft Office
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A good understanding of the charity landscape including Fundraising Regulations
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Effective diary management including your own
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Ability to manage multiple activities at one time including direction from multiple individuals
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An understanding of women’s health issues and the gynae landscape including the five gynaecological cancers.
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Excellent communication and presentation skills
Person Specification:
This is a front-facing role and the post holder will need to identify and exhibit behaviours which promote our values and purpose. The right candidate will demonstrate a flexible approach, and an affinity and empathy with our charity:
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Animated and enthusiastic
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High energy and reliable
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The ability to work independently and as part of a larger team
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Ability to use initiative and work positively and independently
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Strong attention to detail and accuracy in all areas of work
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Demonstrable time management skills
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Passion for our cause
Desirable Skills:
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Some event industry and charity experience
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Experience of using the Microsoft Office suite software
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Confident using MS Teams, Zoom and similar platforms (preferred)
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Experience of using CRM software
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Confident in sharing ideas and knowledge
Equality, Diversity and Inclusion:
The Lady Garden Foundation recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage applications from people of all backgrounds and lived experiences.
£40,039 per annum
Full time, 35 hours per week
Fixed term maternity cover contract for 12 months, start date 1st October 2024
London based contract with the option of hybrid working in the office and from home*
Are you Interested in supporting the team that strengthens the delivery of physiotherapy education and continuing professional development (CPD) throughout the UK?
At the Chartered Society of Physiotherapy (CSP) we have an exciting opportunity to take on the role of Administration Officer within the Practice and Development Directorate.
You will provide administrative support to specific projects and core work within the directorate, as well as delivering front line services to CSP members and key stakeholders.
You will also support the quality assurance and enhancement work we do with providers of physiotherapy education, and the project work that enhances career and CPD for the physiotherapy workforce. Our focus as a directorate evolves over time so this post will suit someone keen to keep developing their own skillset and support different areas of activity. As a learning organisation, we are keen to support your growth.
With a proven administration background and the ability to deliver effective, high quality, customer-support to colleagues and external stakeholders/partners, you will have first class communication skills and a strong team ethic
The post holder will excel in managing their own workload whilst also supporting the delivery of team priorities within a remote-first organisation. You will also work with colleagues across the CSP to support directorate and corporate activity in line with the CSP’s corporate strategy. Therefore, good time management, prioritising skills and attention to detail are essential.
For an informal discussion about the role, please contact Sundeep Watkins, Education Adviser at Head Office.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 9 July 2024.
Interview date: 23 July 2024 (Virtual on MS Teams).
If you require any adjustments during the application stage, please email the Human Resources team.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
Our expert team of canine behaviourists provide behavioural support and advice to teams within Battersea, members of the public, and the rescue organisations we work with around the world. The team design and help implement behaviour modification and training plans for dogs whilst coaching members of the canine care groups through the practical day-to-day steps. They also assist with behavioural and welfare assessments of animals who come into our centres and are on hand to help manage and provide further support with dogs with more complex behavioural needs. The team provide support to dogs during their stay at Battersea, and are also available for continued advice after rehoming.
We are now looking to recruit a Canine Behaviour and Training Advisor for our team in London. Within this role, you will work with our operational teams in the assessment and welfare of the dogs in our care and in the provision of behavioural training and advice for staff, volunteers, customers and external organisations. You will be working as part of a care group to create behaviour modification plans, support with handling difficult dogs and make recommendations, along with the individual care group, for individual dog outcomes.
What we can offer you
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our dogs and cats
We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.
Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 10th July 2024
Interview date(s): 18th July 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
![Battersea Dogs & Cats Home logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/he8pi3nbudk_2024_07_04_02_16_56_pm.jpg)
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The client requests no contact from agencies or media sales.
Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.
The post is part time, three days per week, working Monday, Tuesday and Wednesdays.
About the team
The team works remotely and prides itself in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts, or are still currently serving, and their families.
SSAFA understands that behind every uniform is a person. We are here for that person – when they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: 23:59, Wednesday 10 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Tuesday 23 July 2024 (remotely by MS TEAMS video link).
SU Central is the glue of the SU, dealing with hundreds of queries a month, providing key admin work for our Advice service as well as other areas of the organisation, all whilst being a friendly face at our helpdesk. It is a fun but fast paced environment which would be great for a person who is energic,friendly and always wants to help staff and students.Imagine coming to work every day in a place where you get to have fun, make friends,change lives and push yourself to build your skills and achieve amazing results.
Not having years of experience in customer service isn’t a barrier.If you can prove you are willing to work hard, bring your whole self to work and put the time in to learn and develop your skills for the benefit of yourself and others, we want to hear from you.
Our SU is a charity that has won multiple national awards for, among other things, engaging thousands of people in community-building projects, having an extremely happy staff team and proving that you can create the best students’ union in the country against the odds.
- Are you looking for a role where you get to make a difference for people everyday?
- Are you an excellent listener with an ability to effectively problem solve?
- Do you love working in a busy vibrant environment with others?
- Do you have a passion for knowing your rights and entitlements? Could you help others to find out their rights too?
- Do you have a thirst for knowledge or love finding out the answer to a complicated question?
If you answered yes to any of these questions, then we might have the right role for you!
Be part of making Sutton a more Age Friendly place!
A fantastic opportunity to use your skills to make a lasting difference in the lives of older people in the London Borough of Sutton.
In this role, you will be joining a growing team at Age UK Sutton, an independent local charity working to make the London Borough of Sutton a more Age Friendly place.
Working closely with your colleagues, you will be responsible for providing advice to older people across our community, helping people to navigate significant life events through the provision of information and advice, and longer-term support casework, on a wide range of subjects that affect people in later life.
You will need to:
- Be highly organised
- Be an independent worker
- Have excellent communication skills when working with people with a wide range of needs
- Have attention to detail
You will also need a good level of knowledge of the legislation that applies, and key systems, such as welfare benefits, social care and health. We are looking for a strong team player, who can work closely with colleagues to plan and deliver community activity and share expertise, whilst managing their own caseload.
A demonstrable understanding of the key issues that affect older people is vital, knowledge of the London Borough of Sutton and local systems and population is desirable.
We are a collaborative, friendly team, making a vital difference to older people in Sutton through our services, influencing work and focus on identifying and addressing need in our area.
We are proud to have been named as lead partner for older people in the local area plan, and work closely with local statutory, corporate, and community partners to share knowledge and improve outcomes.
Closing date for applications: Midnight, Sunday 28th July
Interview date: Wednesday 7th August at the Age UK Sutton offices, SM1 4LE
If you cannot attend this interview date, please let us know when you submit your application. If we invite you to interview we will always do our best to find a suitable alternative date.
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Keyworker
Salary: £26,000 - £32,000
Location: Stratford
Contract: Fixed Term Contract (until March 2025)
Hours p/w 35hrs per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
To be successful as the Community Keyworker you will need the below experience and skills.
You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.
Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.
To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s North London vibrant Women’s Centre/office space.
You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London area.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
- Closing Date for Applications: Sunday 21 July 2024 @23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us via the Advane website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.
We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Start date: TBC
Salary: £26,702 per annum (£10,608.80 pro-rata, inclusive of £3,990 South East Weighting)
Job Purpose:
We need a hands-on flexible administrator to provide general administrative support to WIP’s Core team; you will ensure the smooth running of WIPs London office in Shoreditch; you will also be providing administrative support to projects as and when required.
Administrative Support
• Act as a point of contact for Women in Prisons Core Team including monitoring and responding to communications in shared mailboxes
• To support with Women in Prisons telephone line and ensure any answer machine messages are passed on the relevant team
• Be a welcoming face for visitors to the Shoreditch office
• To be responsible for WIPs mail to and from the Office
• Administrative support as needed to Women in Prison’s Core team which could include booking meetings, note taking and support with paperwork
• Supporting the Shoreditch office in maintaining and ordering office supplies to include stationery, consumables and health and safety equipment
• Supporting our Executive Assistant with WIP events and/or large staff meetings
• To keep our asset management log updated and support allocation process of office equipment (e.g. phones and laptops)
General
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.
• Abide by all organisational policies, codes of conduct and practices.
• Support and promote inclusion, diversity and equality of opportunity in the workplace.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and project data.
The client requests no contact from agencies or media sales.