Facilities Coordinator
Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!
At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.
We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Family Futures is a menopause friendly employer.
Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join the Triangle Community Garden, as a Project Manager.
We want to hear from you if you have a passion for nature connection, horticulture and social enterprise, love working with people and have management skills and/or experience.
In this role you will be managing and developing all aspects of our greencare projects; supporting our staff and volunteers; and ensuring our services reach as many people as feasible.
Triangle Community Garden runs horticultural therapy sessions in our allotment sites and community garden in Hitchin, Hertfordshire working with people with learning disabilities, autism and mental health issues.
Ideally you’ll have some knowledge or experience of social therapeutic horticulture and working with people with additional needs. You’ll need to have experience of managing people and projects and it would be beneficial if you had experience of developing services and networks with other local organisations.
Appointment is subject to a satisfactory DBS (Disclosure & Barring Service) check.
· Salary: £28-32K fte
· Hours: 3 days a week (22.5 hours) worked flexibly
If you don’t have experience in all the areas, we are looking for please do consider applying – no one is perfect! The most important thing we’re looking for is your passion for what we do and your ability to manage people and projects.
Closing date: 1st December
The Triangle Community Garden is a charity, based in Hitchin, Herts, helping people of all ages and abilities to ‘Connect, Grow, Enjoy’ through community gardening and contact with the natural world.
We do this through:
· Supporting physical and mental health through our social therapeutic horticulture, healthy living and wellbeing projects
· Providing volunteering opportunities for all ages in nature
· Community events, forest school activities, wildlife walks and nature-based workshops
· Cooking classes for men
· Improving our local environment for people and nature
The client requests no contact from agencies or media sales.
Background
Brixton House is an award-winning modern arts venue in the heart of Brixton. Our arts programme reflects the rich and authentic storytelling of local and international diverse communities and champions innovative and creative entrepreneurial perspectives.
Our vision is to empower our undervalued, unheard, and excluded communities through our creative and cultural spaces.
Our mission is to present and collaborate with voices and perspectives not currently centered in mainstream funded culture. We focus on theatrical stories told through theatre and multiple other art forms. We are committed to and representative of Brixton, and a place where the lively and diverse communities who live, work and visit this place, come together to engage with culture and build community.
We live by our values, and they are at the core of everything we do:
- Enterprising
We are a strong creative enterprise providing security and stability for creative freedom to be realised.
- Welcoming
We will remain connected to our communities and treat everyone with kindness and respect; Brixton House is their home from home
- Nurturing
We foster a caring and compassionate environment that inspires to be and give their best.
- Radical
We encourage people to be authentic, affirm their rights, be critical, bold, resolute and determined.
- Celebratory
We embody a spirit of hope.
- Collaborative
We will establish an integrated hub of creative spaces, performances, training, business ventures, and jobs for the local community and beyond.
We here at Brixton House believe in the power of stories and how it can transform and enrich our lives through the magic of theatre.
Our aim is to encourage children, young people, young adults, adults, our elders, families, artists, and communities to engage, create, learn, experiment, play and be the future storytellers.
Role & Responsibilities
The Event Sales Manager is the main contact for all hires enquiries about our fantastic 7 studio spaces, 2 theatres and café Bar.
The Event Sales Manager is responsible for driving sales, managing client relationships, supervising the event planning process.
No one day is the same at Brixton House. The versatility of the building enable us to host a wide range of events such as Meetings, Screenings, Conferences, Music Gigs and Book Launches.
Sales
- Achieve monthly sales targets
- Secure returning hire bookings
- Create and implement sales strategies
- Look at upselling opportunities across the venue including food and beverage packages
- Develop contacts with relevant cultural, commercial and social markets to increase sales opportunities – especially locally
- To answer all enquiries in a timely manner with accurate information
- Proactively source new business with the ability to strategically convert to sales
- Raise quotes, and issue contracts
- Liaise with the Finance department to raise invoices and credit notes
- Liaise with other internal departments as necessary to deliver an excellent quality of service both for the client and Brixton House
- Liaise and build relationships with the Marketing, Operations and Technical departments, encouraging collaborative work
- Develop and deliver any related marketing assets with the Marketing team (eg updating the website, sales driven photography etc)
Management and Delivery
- Conduct tours of Brixton House, taking details of client’s requirements and responding with bespoke details as required
- Lead in the advancing of Events and Hires
- Book the spaces using Brixton House booking system, YesPlan, attending planning meetings as required and finding solutions to any possible clashes in delivery
- Keep the booking platform up-to-date and raise any clashes with relevant teams
- Create Events sheets in a timely manner and distribute it to relevant teams
- Assist in all aspects of the day to day running of the department and Events and Hires
- Accommodate early get-ins and/or late nights for events and acting as onsite Event Manager during out of office hours
- Manage and resolve client’s complaints with a high standard of customer service care
Reporting
- Track enquiries to identify trends and understand Brixton House’s potential in terms of conversion rates, income opportunity and weekly conversion rates
- Schedule internal debriefs after events with relevant departments
- Complete monthly hires income reconciliation
- Report to the Senior Leadership and Executive Leadership team as required
Who are we looking for?
- Minimum of 2 years of extensive experience managing corporate and private events at a large, multi-space venue
- Evidence of hitting set targets and ability to adapt depending on income variances
- Successful track record of handling diverse event requirements, deliver successful outcomes and the ability to achieve set KPI’s
- understand the complexities of delivering events within a busy event and/or entertainment venue
- To have a good working knowledge of lighting, PA, rigging and staging systems
- A confident and professional communication style, complemented by excellent interpersonal skills
- Strong teamwork skills while also being self-motivated and capable of working independently when required
- Proficient in IT tools such as MS Office, including Word, Excel, and other relevant software applications
- Exceptional attention to detail and strong numerical skills
- Diplomacy and tact dealing with a broad range of clients
- Comprehensive knowledge of the cultural landscape of London
HOW TO APPLY?
Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Monday, the 9th December 2024 at 9am.
During the application process, we will ask you to:
1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.
2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).
Interviews will take place week commencing 16th December 2024 (times TBC).
Preferred start date Monday 6th January 2025.
Should you have any access requirements in applying for this role please contact us.
PLEASE NOTE
THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED. THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.
Basic Terms & Conditions
Place of work will be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL.
The Company operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.
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