Feedback Jobs

You would be joining us at a time when in the middle of last year, we launched our new identity as the Leadership Skills Foundation (previously Sports Leaders UK) alongside a new 5-year ‘Evolve’ strategy. Having navigated the challenges of the pandemic, the organisation has naturally placed an emphasis in recent years on retaining and sustaining the existing relationships we have with the 2,500 organisations (centres) that deliver our programmes.

Looking ahead, with new programmes and partnerships emerging, this role will now play a significant part in helping us expand the network of centres delivering Leadership Skills Foundation programmes and broaden the audiences we reach. Over the next few years, we aim to create an adaptable leadership skill offer that will increase our reach to more young people across, fully establishing the Leadership Skills Foundation as the trusted voice for leadership skills development.

We have ambitions to empower a more diverse range of young people with opportunities to develop essential leadership and life skills, regardless of their background. Having recently secured a strategic partnership with Sport England, this role will play a significant role in activating that programme, leading the co-ordination, engagement and management of local and regional stakeholders to deliver leadership programmes with identified target audiences, groups and individuals. 

The role will initially be a fixed term contract (to July 2027) but we aim to secure further funding for the role to extend.

You will act as an influential member of the organisation’s newly established Programme Delivery Team delivering the Programmes and Projects Strategy aimed at supporting growth, reach, and impact of Leadership Skills Foundation programmes among underserved and/or under-represented communities and individuals, which will in turn, benefit thousands of young people across the UK. 

This role will require someone with the ability to engage and inspire others, with strong and effective communication skills. You will need to be comfortable working collaboratively as well as independently and want to pro-actively lead on making a positive social difference to the individuals and groups benefitting from our programmes. 

Role title: Local Delivery Lead  

Reports to: Head of Programme Delivery 

Salary: £33,000 

Contract: Fixed Term to July 2027 with potential for future funding 

Location: Home based with some travel to other locations when required.

Hours: 36 hours typically 8.30 – 16.30. Monday – Friday. 

Role summary 

Main duties and responsibilities 

1. Responsibility for co-ordinating, engaging and managing local stakeholders to deliver leadership programmes with identified target audiences, groups and individuals 
2. Develop a shared understanding of the needs and barriers young people in underserved communities face in accessing leadership skill development and volunteering opportunities. 
3. Provide support to identified local delivery stakeholders to address and overcome these barriers to engage the target audiences. 
4. Identify and co-ordinate work with local delivery partners to create and activate local delivery area plans 
5. With support, develop and oversee the process and distribution of agreed programme delivery funding to local delivery partners
6. Deliver training, support and orientation to local delivery partners
7. Support identified stakeholders to test adapted leadership skill development programmes and learn from the delivery to inform future delivery. 
8. Establish a delivery feedback loop to inform the development of learning resources and programmes to overcome the needs and barriers young people in underserved communities face
9. Provide opportunities for the research plan, developed by the Programme Delivery Research Team, to be implemented to drive the improvement of strategic, business and operational planning and delivery
10. Provide connectivity between your work/engagement with delivery centres and the work of the Business and Market Development Teams
11. Capture and share best practice to support the wider adoption across community and partner networks
12. Work collaboratively with partners and stakeholders to successfully influence and deliver agreed programme objectives and key results 
13. Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with 

Key Relationships 

Internal 

• Head of Programme Delivery (line manager) 

• Programme Delivery Research Manager 

• Programme Delivery Research Executive 

• Innovation Officers 

• Finance Manager 

External 

• Local delivery centres and partners 

• Strategic partners including organisations such as Sport England. 

• Research and insight partners 

Skills, experience and knowledge 

Essential 

• Experience of supporting individuals/teams and organisations to deliver projects and programmes. 

• Confidence to act as the lead contact point for the local delivery of a funded programme. 

• Familiarity with delivering and carrying out operational workplans and working collaboratively with teams to achieve them 

• Effective resource management 

• Experience of proactively supporting and managing local and regional stakeholder relations. 

• Analytical thinking and evaluation skills

• Strong interpersonal, presenting and communication skills with the confidence and ability to adapt styles to different groups.

Desirable 

• A proven track record in leading and delivering purpose-driven programmes. 

• Experience of collecting and presenting data and insight. 

• Experience of supporting programme innovation, development, and design.

• An understanding of the sport and physical activity landscape in the UK. 

• Experience of delivering informal education or skill development programmes 

Personal qualities 

• The ability to engage and inspire others. 

• A confident, collaborative individual that wants to lead and make a positive social difference. 

• Pro-active with the ability to work on own initiative collaboratively and independently. 

• Effective and confident communicator. 

• Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset. 

• A creative, problem solver with a focus on the individuals and groups benefitting from our programmes. 

Ability to travel across the UK required 

About you

You will have a a passion to make a difference for nature and climate combined with an active interest in politics, policy, legislation and communications as a future career.

You must have excellent written English, with an engaging style and an eye for detail, along with an ability to identify, analyse and summarise documents in support of campaign activities.

We would expect you to have direct experience of campaigning work. You will be proactive, have a drive to develop your skills and knowledge and able to use your own initiative as part of a small team.

About the role

We are offering a 12-month internship to join the Peat-free Team. The role will involve campaigning for legislation across all four nations of the UK, in collaboration with coalition partners and wider supporters of peat-free horticulture.

The Campaign Intern will assist in the development, promotion and delivery of the Peat-free Programme, and in particular communications planning. This will include preparation of social media content and other campaign materials and maintaining the Peat-free Partnership website.

In return we can offer you the benefits of working for a leading conservation charity with significant influence. We will help you to develop the skills and experience for your future career, providing mentoring, feedback and learning opportunities to support your professional development.

To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!

Please note we do not accept CV's.

At Equal People mencap, we are proud of our 36-year history of supporting people with learning disabilities, autism, complex needs and experiencing mental health needs. We support adults at risk and vulnerable children in RBKC and Westminster. We offer a wide range of support options and activities. 

We aim to support each individual to pursue their aims and dreams, live the life they choose and access, participate in and contribute to their local, and the wider community as much as they wish.

Our Charity has member representation at every level, including 50% of the Board. Inclusion, dignity, respect and the promotion of the rights, opportunities and choices of the vulnerable adults and children we support are key to our ethos and values.

We are rapidly growing and now provide over 1,000 hours per week of support We aim to be the best  social care employer in London.

We are looking for someone who loves a challenge, is creative and has a passion for positive change, with the confidence to make decisions under pressure. You will be self-motivated and determined to achieve the best outcome for the people we support. You will achieve this through leading and motivating a dedicated team of support workers to ensure and maintain the delivery of high-quality support. 
The successful applicant will need to be confident in communicating with the people we support, staff, family members and partner agencies.
To be considered for this role you must have experience and knowledge within the social care sector, experience of working with working with people with complex needs would be desirable. You should also have experience leading teams in Learning Disability services. As this service is registered for personal care/supported living you will be supported to undertake your registration with CQC.
You will be responsible for the continued positive outcomes for the people that we support through management of the services. You will be responsible for cultivating and contributing to a "continuous improvement" environment and will be proactive in the management of your staff, the rotas, and the budgets for your services.
You will be responsible for the quality of the service, as well as the finances and team performance, ensuring that the people that we support are given opportunities to pursue their interests and life goals.  Some of the people we support have profound and multiple learning disabilities alongside other complex healthcare needs such as physical disabilities, Epilepsy, Dysphagia, non-verbal, require peg feeding and some may require involvement with manual handling and supporting people with all aspects of their personal care.
Whilst it is not essential that you have direct experience as a Manager, it is important that you have some management experience, and a good knowledge of the health and social care sector. You will be working within the supported living environment. 
The role will challenge, excite and never be dull but will be truly rewarding.
You must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends and an on-call rota shared with your Senior Support Workers. Flexibility is key.

  NB CLOSING DATE 12th DECEMBER - INTERVIEWS MID JANUARY 

DUTIES AND RESPONSIBILITIES

1. Ensure everyone  receives a service that:

• plays to their strengths.

• helps them overcome barriers.

• achieves the outcomes they wish.

• works to increase everyone’s independence, opportunity, choice and control.

• has a positive view of risk-taking whilst ensuring awareness of safety, security and safeguarding. 

2. Work in a consistent and positive way with managers and other team members   to ensure receive a great service from the whole team. Ensure all EPM  policies and procedures are followed e.g. that:

• support plans, referrals and risk assessments are followed up, actioned and reviewed.

• medication processes are adhered to.

• money is managed effectively.

• health and safety practices are carried out.

• records on the Charitylog database are kept up to date.

• information is communicated to staff, members and families in a timely and accessible fashion.

3. Actively lead the Floating Support Team’s development through coaching, training, supervision, appraisals and team and management meetings.

4. Work alongside the Chief Finance and Operating Officer, CEO and Activities and the Trustees to develop and action strategic plans to maintain, develop, and promote EPM and our services.

5. Promote best practice across the service and the organisation through participation in external and         organisational wide projects and forums. 

6. Participate in the emergency on-call emergency rota (approx 10 nights per month) - £35 per night).

7. Take lead responsibility for the performance and delivery of the support contracts, overseeing the FS Senior Support workers. 

8. Ensure performance standards are evidenced and quality is upheld in everything that the team’ do in complying with relevant CQC, contractual and organisational standards, outcomes and procedures. 

9. To provide written and verbal reports on outcomes to Trustees at the regular Council of Management Meetings. To monitor and review service user and carer feedback, complaints and incident reports and use this information to inform and improve future services and practice.

10. Lead and manage the team to support personalised rota planning via Charitylog (inclusive of day, night and overnight activity) and service user timetables.

11. To lead the Housing Management service, working with the FS SSWs to ensure tenancies are managed appropriately, records maintained, and reports completed for Housing Associations in a timely fashion.

12. To be responsible for, or delegate recruitment of staff and provide excellent leadership, direction and effective management of the team’s resources and finances. 

13. To plan, set and manage project budgets appropriately. To ensure project and individual finances are recorded, managed and monitored appropriately.   

14. Ensure professional standards and   best practice act as key drivers within a culture of continuous service improvement, value for money and safe practice.

EPm operates within a constantly changing environment and as such work priorities and targets may change. The organisation reserves the right to make reasonable changes to the job description and accountabilities in order to meet client needs 

Title:    Resilience Programme Lead

Reports To:  Director of Programmes & Development  

Salary:  £32,000 - £35,000 per annum, depending on experience

Location:  Home-based, flexible with easy access to the Somerset area

Contract:  Permanent, full time

Holiday:  25 days per annum plus public holidays

Application:  Application form

Closing Date:  Thursday 21st November at 9am

The post is subject to a six months’ probationary period.

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for a dynamic, motivated and inspiring individual to oversee and lead our new YAT Resilience Programme. Following a successful pilot in Wiltshire in 2023, we are now launching the programme in Somerset, a new geographical location for the Youth Adventure Trust. This is an exciting opportunity to be at the forefront of YAT’s growth, leading our first move outside of Wiltshire and Swindon. There is plenty of scope to develop this new programme, ensuring it meets its objectives and gives the best possible opportunities to the vulnerable young people who are referred to build their resilience and therefore improve their future lives. 

The Resilience Programme Lead will be responsible for;

• developing the content of the Resilience Programme including identifying, arranging and booking activities and other opportunities; and developing complementary materials such as reflective journals, take home challenges, online support and session plans for individual support.

• delivering the Resilience Programme to groups of young people, ensuring the highest standards of safety, wellbeing and engagement, acting as the key point of contact for them and their parents/carers throughout, and ensuring they get the maximum benefit from the opportunity. 

• the continued review and development of the programme content, experience and learning opportunities to ensure maximum outcomes and that programme objectives are fulfilled. You will seek the views and feedback of young people, and include them as well as other stakeholders in its development. Having a high quality programme that meets its aims is of the utmost importance to YAT and this will require a reflective, insightful and creative leader. 

• monitoring the impact of the programme on the young people taking part through use of our outcomes measurement tool and seeking feedback from young people, parents, referral agencies and volunteers. Reporting on this impact through success stories, data and analysis.

• working with the referral schools and young people’s families to promote understanding of the benefits of the programme, effective participation and ensure they have all the information they require. Providing parents/carers and referral schools with feedback to help support the young person’s development and wellbeing. 

• line management for other Resilience Programme Managers, overseeing their workflow and delivery of the programme.

• working with the Volunteering Lead to recruit, train, support, organise and prepare volunteers who will work on the programme, including providing training and ensuring safe working practices and the highest standards of care and safeguarding. On activities you will oversee staff and providers who are brought in to support the delivery of the programme.

• overseeing the programme budget and ongoing expenditure review to ensure it is on track and achieves best value.

• overseeing and developing the programme’s website pages, database usage and administrative systems.

• scoping out and creating opportunities, contacts, networks and support in Somerset in order to raise YAT’s profile in the county.

• supporting the fundraising team through providing feedback, reports and supporting information to help acquire and maintain funding for the programme.

• attending parts of the YAT Adventure Programme, other events and volunteer training throughout the year in order to support the wider functions of the charity.

• acting as an ambassador for the Youth Adventure Trust at all times.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with a wide range of stakeholders; young people, parents/carers, schools, volunteers, professional organisations and providers. You’ll need strong leadership and motivational skills; the capacity to get the best out of people and confidently deal with complex issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with;

• knowledge, understanding and commitment to the highest standards of safeguarding, and dedication to promoting the welfare and safety of young people. 

• relevant experience of managing, supporting and developing secondary age young people in a group setting, as well as through individual work. 

• experience and interest in outdoor and adventurous activities. 

• strong leadership skills to motivate, support, energise and manage a team. 

• skills to train and develop new and existing staff, ensuring they feel well supported and are able to fulfil their role to the highest standard. 

• relevant experience of working with volunteers in the Third Sector, including recruiting, supporting and managing volunteers. 

• experience of delivering training and strong facilitation skills.

• experience of working in partnership with other professional organisations.

• self-motivation with the ability to work on their own initiative to plan and manage their workload.

• strong IT skills including experience of MS Office, web based platforms and databases.

• excellent administrative skills and a methodical and thorough approach.

• the ability to perform well and problem solve in high-stress and changing situations. The ability to be flexible and dynamic in approach.

• excellent communication and interpersonal skills.

• a positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - if you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Tessa Woodrow, Director of Programmes and Development

Applications Closing Date: 9am on Thursday 21st November 2024

Shortlisted candidates will be notified on Friday 22nd November

Interview Date: Thursday 28th November 2024

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Child Wellbeing Practitioner (CWP) Programme is part of this nationally funded programme and aims to train a workforce of new practitioners that offer help for common difficulties in children and young people, in particular CBT-informed evidence-based guided self-help for low to moderate intensity anxiety, low mood and behaviour problems, within a variety of community settings. In collaboration with University College London (UCL) as the degree awarding body, Anna Freud is recruiting to support the delivery of the course.

The Course Tutors will have responsibility for the development and delivery of one or two modules, ensuring all material concerning the module is up to date.  The post-holders will also contribute to teaching sessions, and undertake marking and moderating of course assignments, personal tutoring and make other similar contributions to support the delivery of the programme.

We are looking for motivated and enthusiastic candidates with experience in child and adolescent mental health, alongside knowledge and experience of implementing CBT-informed interventions for low to moderate intensity anxiety, low mood and behaviour problems and experience in small group facilitation.

Location

Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH.

Contract duration

Permanent.

Closing date for applications

Midday (12pm), Wednesday 27 November.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Friday 29 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Friday 6 December 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

About Us:

Write Back is a registered charity which builds self-esteem among marginalised young people by helping them to tell their own stories. We foster self-respect, community and independent voices for young people through immersive and inspiring storytelling programmes.

We have been operational since September 2019 and, in early 2020, registered with the Charity Commission and recruited a board of trustees. We have operated on a mostly voluntary basis and are now able to secure a more sustainable model for the charity.

We are now looking to take on at least one storytelling facilitator who can expand our capacity by supporting delivery of our programmes.

What We Do:

We run 10-week storytelling programmes open to students aged between 13 and 16 and identified by their teachers as lacking confidence, self-esteem or a creative outlet. These young people are referred to us by schools in Barking and Dagenham, and are then enrolled in our programmes at the Future Youth Zone, an award-winning local youth centre. In each session we run confidence-building activities, engage with the writing of a young author and then develop the stories of the participating young people. The 10-week project also involves working with writers and artists and culminates with the celebration of the young people’s work including in books, local museum exhibitions and much more.

Alongside our main projects, we run a graduate scheme that offers new creative opportunities for young people who have completed a 10-week programme. We also run bespoke, one-off storytelling sessions for young people in collaboration with other partners.

Our sessions primarily run in Future Youth Zone near Becontree but we also deliver other projects across Barking and Dagenham. Typically each group contains around 14-20 young storytellers.

What We’re Looking For:

We are looking for a passionate, engaged and collaborative facilitator with experience of youth work and storytelling who can help deliver our programmes. Depending on the availability of the candidate and the delivery needs, this would look like either leading on delivery of one of our pilot projects or assisting with the Director in the delivery of our core programmes.

We are looking for people initially interested in joining us on a freelance basis or part time one day a week from January to July 2025. We anticipate that, as we grow, there are likely to be expanded opportunities after this.

Objectives of Role:

● To co-deliver highly impactful storytelling programmes in Barking and Dagenham.

● To ensure the safety of young people and adults working for or with Write Back.

● To collaborate effectively with other members of our small staff and voluntary team.

● To show every young person we work with that they have a story to tell and the power to tell it.

Key tasks:

● To participate in the planning, delivery and evaluation of our storytelling programmes.

● To assist young storytellers in telling and writing their stories and provide empowering and impactful feedback.

● To shape the programmes through critical feedback.

● To provide feedback to schools and families about the progress of young people on the programme.

Details:

● Reporting to the Director of Programmes.

● The start date is January 2025

● We anticipate this opportunity running from January to July 2025 and we are hopeful that subject to funding we may be able to extend opportunities into the subsequent academic year.

Pay and Conditions:

● £35,000 per annum on a pro rata basis.

● We are keen to find the right candidate and are open to freelancers or part time employees on a one day a week basis.

● Most of our programme delivery takes place after school including in the evening and some occasional work on weekends and in school holidays. We are looking for a facilitator who can be flexible where possible.

Skills and Qualifications Required:

Essential:

● Experience running and delivering programmes for diverse groups of young people.

● Shared beliefs in the value of every young person’s stories and experiences and experience in creating welcoming and inclusive environments.

● Understanding of safeguarding and maintaining a safe environment for young people.

● A reflective practitioner who is able to share and gather feedback as well as take on new ideas.

● Experience of giving empowering feedback to young people.

● DBS check.

Desirable:

● Qualified Teacher Status.

● Experience giving written feedback to young people.

● Knowledge of our community in Barking and Dagenham.

● Experience working in youth centres.

● Experience within the third sector.

Interviews: w/c 25th November

Deaf Unity is a deaf-led charity empowering deaf people. We have an exciting opportunity for a proactive, passionate and highly-organised individual tomanage the administration of our busy BSL training and services, and in implementing strategies to promote these services to new businesses and individuals to grow this area of our charity at this exciting stage of our development.

In return you will have the opportunity to work with a dedicated team within a growing and unique charity. Income generated from training and courses goes back into the charity to fund our work with deaf school leavers, deaf job seekers and workers and out in the community. This means the work you do will make a positive contribution to and directly impact the lives of deaf people. 

Job Summary 

The Training and Services Manager is responsible for the comprehensive administration, management and promotion of Deaf Unity’s British Sign Language (BSL) training, interpreting services, Deaf Awareness, and other related training courses. This role includes managing course logistics and the freelance team delivering training, monitoring email communications, promoting services, liaising with students, clients and teachers, maintaining the CRM system, handling invoicing, capturing feedback, and managing evaluations. The ideal candidate will be organised, communicative, and committed to providing exceptional service to our clients and students while meeting sales targets. 

Location: London – initially fully remote with some ad hoc site visits. Potential for future hybrid role. 

Reports to: CEO 

Line management responsibilities: freelance BSL teachers and trainers, and freelance communication support team 

Job Type: 35 hours per week, salary £30k-£35k 

Key Responsibilities 

1. Service Management and Administration: 

• Oversee the administration of all services such as BSL courses, interpreting services, Deaf Awareness, and other related training courses. 

• Schedule and coordinate external training sessions and courses, ensuring all logistical details are managed effectively. 

• Monitor and respond to emails in designated inboxes related to training and services. 

• Manage freelance trainers and teachers to ensure the smooth delivery of all courses. 

• Manage freelance interpreters and CSWs to ensure the smooth delivery of communication support services. 

• Ensure compliance with Deaf Unity’s policies and procedures (e.g. finance, safeguarding, health and safety, EDI) in every aspect of service delivery 

2. Promotion of Courses and Services: 

• Develop and implement strategies to promote training, courses and interpreting services to potential clients and students. 

• Conduct outreach and build relationships with organisations, businesses, and individuals to increase course enrolment, and training opportunities. 

• Utilise various marketing channels, including social media, email campaigns, and partnerships, to promote courses. 

• Meet or exceed sales targets for course enrolments and sales of training programmes. 

3. Client, Student, and Teacher Support: 

• Act as the primary point of contact for students, clients, and teachers, providing exceptional customer service and support. 

• Assist with course registration, answer queries, and provide detailed information about training programs. 

• Maintain strong relationships with existing clients, students, and teachers, ensuring their needs are met and expectations exceeded. 

4. CRM and Invoicing: 

• Keep the Customer Relationship Management (CRM) system up to date with accurate and relevant information. 

• Generate and manage invoices for BSL and training courses. 

• Track payments and follow up on outstanding invoices to ensure timely payment. 

5. Feedback and Evaluation: 

• Capture feedback from students, clients, and teachers through surveys, or other appropriate methods. 

• Analyse feedback to identify areas for improvement and implement changes to enhance course quality and delivery. 

• Prepare and present evaluation reports to senior management, highlighting key findings and recommendations. 

Qualifications and Skills 

Essential 

• Strong organisational and multitasking skills with a keen attention to detail. 

• Experience of managing staff/a small team 

• Excellent written and verbal communication and interpersonal skills. 

• Ability to work independently and as part of a team. 

• Proven track record of meeting sales targets and promoting services. 

• If no existing BSL skills, an interest and commitment to learning BSL is required (free training provided). 

Desirable 

• Knowledge of BSL (ideally Level 2/3 or above – ongoing BSL training provided for free up to and including Level 3). 

• Proficiency in using CRM systems and other administrative software. 

• Experience in business outreach and building business relationships and partnerships. 

Personal Attributes 

• Proactive and resourceful with a problem-solving mindset. 

• Passionate about education, training, and supporting the Deaf community. 

• Committed to continuous improvement and excellence in service delivery. 

Application Process 

To apply for the position of Training and Services Manager, please submit your CV and a cover letter detailing your relevant experience, how it matches the criteria and why you are interested in this role by 23:59 Sunday 1st December. 

Deaf Unity is a charity that values diversity, equity, and inclusion as essential to our mission. We actively encourage applications from Deaf candidates, and make a commitment to interview all Deaf applicants who apply and who match the essential criteria for the role. If you would like to be considered under this commitment, please let us know in your application. 

We have an exciting opportunity for an experienced Consultant to join our team. In return, you will receive a competitive salary depending on experience.

NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.

About the role:

NGA is recruiting consultants

NGA owes much of its professional development service success to the professional expertise and dedication of our team of governance consultants.

Due to increased demand for our quality assured consultancy and training services we are growing our team.

We are looking for governance consultants committed to helping others to improve governance who have experience of multi-academy trust governance and are also able to confidently deliver training, both face-to-face and virtually. In particular, we need consultants who are based in the following regions:

• South East (Specifically: Brighton and Hove, East Sussex, West Sussex, Kent and Medway)
• South West (Specifically: Cornwall, Devon and Somerset)
• North East plus East Riding, Kinston upon Hull, York and North Yorkshire

Benefits of working for NGA:

• Competitive rates of pay
• Being part of a vibrant and supportive team
• Quality assured deliverables
• Expert administrative support
• Access to NGA’s guidance, advice and e-learning service: Learning Link
• Termly KIT meetings

Key responsibilities of our Consultant:

To prepare, deliver and feedback services on behalf of NGA.  This may include:

• Governance consultancy
• Facilitation and mentoring on NGA Leading Governance development programmes
• Training – both f2f and vf2f; general and bespoke
• Fulfilling a governance expert retainer role
• Coaching and mentoring
• Speaking and workshop delivery at conferences

To promote NGA. This will include:

• Promoting NGA services
• Supporting NGA’s policy positions

Other aspects of the role include:

• Acting as a sounding board for any NGA messages on policy and practice
• Consultation as to service innovations 
• Commenting on new NGA materials
• Attending meetings on behalf of NGA
• Courseware design and review
• Quality assurance of courses, courseware and delivery
• Evaluation and feedback

What we’re looking for in our ideal Consultant:

• A serving trustee, governor or governance professional/lead or have recently served as a trustee, governor or governance professional/lead, or can satisfy the Head of Consultancy and/or the Head of Training Development that s/he has the experience and skills to carry out the role
• Willing to promote key NGA policy and practice messages, guidance and look to extend NGA’s sphere of influence 
• Familiar with the most up to date and relevant Ofsted and DfE guidance
• Willing to adhere to the course materials and guidance provided by NGA
• Prepared to actively promote NGA and its services
• Prepared to refer all opportunities for governance training, and consultancy work to NGA

If you feel that you are the right candidate for the role as our Consultant or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.

Be there when it matters

Sue Ryder has an exciting career opportunity within our Marketing, Communications and Digital services directorate for a driven and impactful Social Media Manager. The successful applicant will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages.

About the role:
This is an exciting time to join Sue Ryder and take the lead in shaping our social media offering. You will drive paid activity across Meta and other channels as needed, overseeing ad accounts to support key income-generating initiatives, including fundraising and retail, as well as supporting our volunteering opportunities. Additionally, you'll play a pivotal role in increasing our brand awareness and promotion of our online bereavement support services.

With at least two years of line management experience in a similar role, you will be the expert on our organic and paid activity with a strong understanding of analysing and acting upon digital metrics. Leading a proactive team, you will help to showcase our support, drive engagement and amplify our messaging.

You will be the champion for our platforms and manage our reputation online with the support of our Senior Digital Manager and Head of Digital. You’ll also have excellent interpersonal skills and have the ability to prioritise workloads for yourself and your team.

About you:
• Demonstratable experience of managing and moderating a busy portfolio of social media accounts
• A confident communicator with the ability to share knowledge and influence across levels, securing buy-in from across the organisation
• Experience of planning, implementing and optimising paid social media campaigns across a range of objectives and budgets, prioritising for relevant channels where necessary
• Excellent knowledge of social media monitoring, scheduling and listening tools (ideally Sprout Social)
• A keen eye for detail and design alongside excellent copywriting and proofreading skills
• Excellent understanding of social media strategy, delivering new and innovative ways to increase engagement
• Confident in planning, sourcing and editing creative content across a range of formats (image, video and graphics)
• Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
• Experience of utilising social media analytics to provide reporting and analysis
• Proven line management skills with at least two years of experience, along with the ability to influence colleagues across other directorates
• A can-do approach, with a positive attitude and willingness to support others across the organisation

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.
We reserve the right to close or extend the closing date according to our recruitment requirements.

As Signpost's Chief Executive, you will lead a dedicated team who provide pivotal services to carers in Stockport helping to support them in living healthier more fulfilled lives.

You will be providing strategic oversight of contractual services for the Local Authority and responsible for developing and undertaking specific projects which are funded by a number of partners. Working closely with the Board of Trustees, you will be the figurehead of the organisation ensuring maintenance of its day to day functions, including the management of a community building, while working tenaciously to grow in order to improve the lives of more carers across communities in Stockport. 

We are looking for a passionate and dynamic Chief Executive who will consolidate the recent success of the organisation. The successful candidate will build on the current funding streams and be able to generate new revenue streams in order to increase and continue to improve our offer to those in need of our services. A demonstrable ability to work strategically and build relationships with external stakeholders is essential, as is the ability to manage and develop a diverse workforce. Experience of working with carers is not essential however, an empathy and willingness to understand the key issues is crucial.

The Chief Executive will need to demonstrate the following Signpost values:

COMPASSION - It is essential that the CE has a good understanding of what it means to be an unpaid carer and the impacts that this can have. Whilst this role is primarily strategic, it is vital that carers are at the centre of all future plans for the organisation. The CE needs to understand the impact that carer conversation has on the team, and know how to support the wellbeing of colleagues as well as their own.

COMMUNICATION - The CE must have the ability to build relationships with a variety of people, including service users, stakeholders and staff. They must be confident in chairing, facilitating and presenting at multi-agency meetings and must be able to communicate new and sometimes challenging ideas so that they are understood. Experience of, and ability to, motivate staff and volunteers, developing our cohesive and supportive team is essential. They will be able to tell our organisation’s story in funding bids and grant applications, ensuring that we generate the income necessary to sustain and develop services.

RESPECT - This role requires a deep respect for people and for data. The CE will have overall responsibility for ensuring that the charity is supporting Stockport’s diverse carer community. They will ensure that our data has integrity and tells the true story of the work of the organisation.

EMPOWERMENT – The role is varied and requires someone who is able to adapt to change and be able to undertake a variety of roles and tasks. The CE will inspire and innovate, developing and trialling ideas, listening to feedback and responding to needs. They will encourage their senior management team to make and follow through with decisions, and to recognise when plans need to change. They will be driven by the concept of empowering carers, overseeing systems and services that are responsive and strengths based.

EXCELLENCE – The CE is the key role in developing and implementing the strategic vision of the organisation, supporting Signpost towards a vision of a Stockport where carers are recognised, supported and empowered. They will have excellent attention to detail and will strive to achieve the best outcomes for carers, for their team and for themselves.

Signpost Stockport for Carers is committed to being a diverse organisation that is truly representative of the communities we serve. We welcome and encourage applications from candidates of all backgrounds. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. We follow guidelines for safer recruitment and this post will be subject to an enhanced DBS check. 

About you

You will have a passion for the conservation of wild plants and fungi, with a demonstrable interest in influencing government policy to benefit nature & tackle climate change. You will be keen to develop a career in advocacy, policy, campaigns or communications. You must have excellent written English, with an engaging style and an ability to identify, analyse and reference academic research in support of policy arguments.
You must be able to work collaboratively within a team and with a range of other colleagues & partners. You will be proactive, have a drive to develop your skills and knowledge and able to use your own initiative to increase the impact of our work

About the role

We are offering an exciting opportunity for an exceptional individual to undertake a 12-month paid internship within our policy and advocacy team, working across England, Scotland and Wales to influence governments and parliaments.

You will assist in the development of Plantlife policies, position statements and advocacy plans, help to prepare written materials such as blogs, briefings, guidance and responses to government consultations, and work closely with colleagues and external partners to deliver maximum impact for wild plants and fungi.

In return we can offer you the benefits of working for a medium sized conservation charity with significant influence. We will help you to develop the skills and experience for your future career, providing mentoring, feedback and learning opportunities to support your professional development.

To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!

Please note we do not accept CV's.

We are a looking for an experienced and highly motivated  Programme Lead: Enterprise who will be responsible for bringing a unit on the Trust’s land back into operation as a functioning venue and subsequently will be responsible for the management and programming of the dual-use space for community and commercial use, including looking for opportunities to enhance the potential of the venue through creative methods.  You will also lead, motivate and organise a team of sessional and contract staff to effectively run the space.

Key responsibilities of the role include but are not limited to:

• Overseeing the operations of the venue(s), ensuring effective running of the space for community and commercial use.
• Educating community bookings on profit-making opportunities for events held at the venues. 
• Managing and coordinating internal and external stakeholders, including a team of sessional and contract staff specifically trained to help run the venue.
• With the facilities team, ensure compliance with contracts, agreements, health and safety legislation in relation to your events and the venue.
• Maintaining good systems and records in relation to data collection, management and implementation of initiatives for which you are responsible and via templates for feedback on community bookings.
• Managing any partnership agreements and reporting against agreed outcomes and objectives. 
• Responsibility for budget management and reporting. 

Experience, knowledge and skills:

• Minimum of 1 years’ experience of managing a venue.
• Good commercial awareness.
• Demonstrable experience of delivering events within venues.
• Experience of managing and reporting on substantial budgets. 
• Excellent negotiation skills.
• The ability to provide a friendly and efficient service, with an aptitude for working in a complex and fast changing environment. 
• The ability to work flexibly in some cases, in line with project needs. 
• The ability to work with diverse communities and in a diverse environment.
• A good understanding of the local area, is desirable.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is 24 November when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

GENERAL

The Bridge Project South West delivers the Independent Sexual Violence Advisor Service across Devon and Cornwall for all adults and children who have reported, or are considering reporting sexual assault, rape or sexual abuse. The Bridge Project is a service of TWCC Projects Ltd which is a wholly owned subsidiary of The Women’s Centre Cornwall. The Women’s Centre Cornwall are the lead provider and contract holder for the service which is delivered in partnership with Devon Rape Crisis and Sexual Abuse Services, Intercom Trust, Konnect Communities, The Children’s Society, The Olive Project and West Cornwall Women’s Aid

 PURPOSE

Having commenced the service on 1st October 2024, this is an exciting time to join the service. Working closely with the Head of Services, the post-holder will lead the team of experienced staff to realise the innovative new vision for the service.

RESPONSIBILITIES

• Ensure that all adults and children accessing The Bridge Project receive a high quality, trauma informed service that meets their needs and supports any engagement with the criminal justice process
• Ensure that the services are accessible to everyone who needs them and tailored to address any barriers to ensure that individual needs are met
• Ensure that all staff receive high quality line management and support with an emphasis on dynamic caseload management and staff wellbeing
• Line management of Team Leaders and other staff as appropriate
• Provide effective Contract Management including responsibility for performance and reporting
• Ensure that all staff understand their role, practice good professional boundaries and work in accordance with Bridge Project expectations, policies and procedures
• Support the team to embrace the partnership model of working and embed a “team around the person” approach
• Support the Head of Services in strengthening the Bridge Project partnership
• Maintain and develop practice guidelines, procedures and guidance documents in line with best practice, emerging practice and changes in law and other statutory guidance
• Lead effective change management across the service to ensure the successful implementation of improvements and innovation
• Lead on the development and coordination of volunteering and lived experience opportunities across the service including the delivery of training and supporting other staff to deliver training
• Provide support for funding bids and other fundraising activities
• Work closely with the Head of Services on achieving and maintaining relevant service accreditations
• Ensure excellent working relationships and communication protocols with the police, Crown Prosecution Service and Courts.
• Working closely with Impact Manager to fully analyse the effectiveness of interventions for people with different protected characteristics in line with our commitment to Equity, Diversity, Inclusion and Belonging (EDIB).
• To champion Lived Experience voices within the Specialist Support Service and ensure the continued development of comprehensive progression pathways for survivors.
• Ensure that accurate and timely records are maintained by all staff including appropriate case notes, equalities and outcomes monitoring and feedback
• Ensure that safe working practices, including lone working, risk assessments, safeguarding and escalation processes are followed by the whole team and monitored closely by line managers
• Taking an active role in The Women’s Centre Cornwall including attendance at Managers meetings, whole organisation events, reciprocal training, safeguarding and duty cover and representing The Women’s Centre Cornwall alongside the Bridge Project where necessary
• Oversee effective management of any waiting lists and interim support
• Act as a Safeguarding Lead for the servicer
• Completion of internal and external reports including narratives, case studies and data analysis
• Working closely with the CEO and Development Manager to identify and secure additional funding
• To represent the Bridge Project and The Women’s Centre Cornwall at meetings, events and conferences delivering presentations and media interviews as required
• Leading on implementation of agreed annual service development plans within the service including EDIB objectives
• Represent the service at key operational and strategic meetings, locally, regionally and nationally
• Leading effective partnership working including referral pathways and managing sub-contractors and working with lead partners
• Develop and maintain strong and effective working relationships with key external stakeholders
• Ensuring that the service upholds very high standards of confidentiality and is fully compliant with all GDPR requirements
• To undertake the induction training programme.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

• Delivering training to a variety of people from different sectors and backgrounds
• Designing, launching and maintaining eLearning modules
• Designing and organising trainings requested by clients and proactively launching new training programs
• Critically reviewing and improving our current processes for creating and delivering training internally
• Working across our Business Service team to support Business Engagement Managers with clients who have requested training
• Researching and proposing new training ideas based on events, market trends or client feedback
• Being the leader on training in Business Services, providing insights, support and ideas to the wider team

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

Details:

• Salary: £30,900 per annum (pro-rated for part-time hours).
• Contract Type: Permanent
• Hours: Full-time – 37.5 hours per week (part-time may be considered).
• Location: Unseen’s head office in Bristol – Hybrid approach with some working from home days. A degree of flexibility will be required. Includes regular travel to Unseen’s Head Office in Bristol and to client offices across the UK.

The deadline for applications is 1 December 2024.

Interviews will likely be held during the week of the 9 December 2024.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org.