Family Support Workers Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the evolution of our mental health support service, we have an exciting new role available- Complex Needs Support Worker - working a minimum of 35 hours per week.
We offer -
- A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular support from your line manager and colleagues.
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
- A* health plan*, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Access to Blue Light Card
- Mileage paid for car usage
Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
Job Summary:
To provide one-to-one support to Service Users with ongoing complex mental health needs, in line with individual support plans.
Supporting individuals to live successfully with their mental health condition through the use of enabling and asset-based approaches that reduce the risk of crisis and respond effectively, ensuring residents are ‘Not just coping but Living’
Following NH&S organisational values:
· Person-centred
· Empowerment
· Respect
· Inclusiveness
· Integrity
· Working in partnership
No personal care is involved.
If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.
We are looking for a candidate with:
- Minimum of 4 years demonstrable experience and / or a minimum of level 3 qualification in Health and Social Care or similar related subject
- Demonstrable experience in providing positive, engaging and enabling support for people with mental health needs that motivates and creates healthy challenges to inspire personal development.
- Demonstrable experience of applying Trauma Informed Practice within a similar role or setting
- Experience in observing and assessing complex service user behaviours and implementing strategies to remove harmful and unhealthy patterns of behaviour.
- Active listening skills and ability to apply Unconditional Positive Regard
- Ability to apply experience and knowledge to support those residents with substance misuse to enable sobriety and maintenance of recovery
- Ability to respond confidently and sensitively to manage an individual in crisis.
For more infotmation please see the full job description and person specification for the role.
As the role involves working across our Leicester based supported housing schemes, the successful candidate will need a reasonable independent means of transport.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send us your CV and a covering letter explaining how you meet the person specification for the role.
Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after 18th October, and will be conducted in 2 stages –
Stage 1 - ½ hr online interview
Stage 2 (if successful at Stage 1); Formal Interview Process (approx. 1.5hrs)
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
Not Just Coping, Living!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally the job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough’s Supported Housing service in Sudbury as a Recovery Worker.
Right now, our Supported Housing service in Sudbury is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery.
So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.
You are caring, consistent, flexible, and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. You are happy working independently or, as a valued member of our team, being part of a weekly rota system. An understanding of drug and alcohol, county lines and antisocial behaviour are important, along with the ability to partake in learning and development opportunities. Ideally you have access to your own vehicle which you are willing to use for business purposes and a willingness to travel in and around the Suffolk area. Mileage expenses are paid on a biweekly basis.
We are committed to increasing our diversity and welcome applications from those with lived experience.
In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Approach Social Work (formerly known as the Frontline programme)
Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.
You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence.
You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.
Be part of something bigger. Join the next generation of social workers.
What’s in it for you?
- Earn as you learn with a salary of up to £34,000 from year two.
- Qualify as a social worker and complete a fully funded master's degree.
- Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment.
- Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.
What to expect as a trainee social worker
Year 1:
- Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
- Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
- Qualify as a social worker by the end of your first year.
Year 2:
- Manage your own caseload, building on your skills and confidence.
- Engage in ongoing study to further develop your professional abilities.
- Receive continued support from Frontline tutors, your employer and fellow trainees.
Year 3:
- Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
- Receive leadership coaching to enhance your professional capabilities.
Who we’re looking for
We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.
You will also meet the following criteria:
- Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
- Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
- Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028)
- Be resident in England by the time the programme commences
- Not be a qualified social worker
Be part of something bigger. Join the next generation of social workers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Casual Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Repton House as a Casual Recovery Worker.
Repton House is a mental health, supported housing service, working to a recovery model. We work with individuals over the age of 18, who have long and enduring mental health needs and/ or autism. This role would suit someone from a support, care, nursing or complex needs background. Our residents are at the centre of what we do, providing person-centred services, making no two days the same.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
We are looking for casual workers that would be interested in sleep-ins specifically. They will be required to work at least one shift per month.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. Please note we do not offer sponsorships.
To apply, please send a CV and covering letter explaining why you feel you are right for the role. Applications without covering letter will not be considered.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Approach Social Work (formerly known as the Frontline programme)
Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.
You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence.
You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.
Be part of something bigger. Join the next generation of social workers.
What’s in it for you?
- Earn as you learn with a salary of up to £34,000 from year two.
- Qualify as a social worker and complete a fully funded master's degree.
- Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment.
- Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.
What to expect as a trainee social worker
Year 1:
- Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
- Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
- Qualify as a social worker by the end of your first year.
Year 2:
- Manage your own caseload, building on your skills and confidence.
- Engage in ongoing study to further develop your professional abilities.
- Receive continued support from Frontline tutors, your employer and fellow trainees.
Year 3:
- Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
- Receive leadership coaching to enhance your professional capabilities.
Who we’re looking for
We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.
You will also meet the following criteria:
- Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
- Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
- Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028)
- Be resident in England by the time the programme commences
- Not be a qualified social worker
Be part of something bigger. Join the next generation of social workers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want a job where you can really make a difference? Do you enjoy working with people?
We currently have an exciting opportunity to join the Carers Information Service as an Advice and Assessment Worker.
The Carers Information Service was established in 1997 and is part of the John Whitgift Foundation. We are a small, friendly team dedicated to providing free advice, information and support to carers in Croydon.
Offering a wide range of services including health and wellbeing activities, carer's assessments, respite care, bereavement support, digital and printed publications, meeting room hire and much more. We are supported by Croydon Council and work closely with colleagues across the borough from the voluntary and community sector, NHS, and local authority.
As an Advice and Assessment Worker your main responsibilities will be to carry out Carer’s Assessments, giving advice, information and support to adult carers who are looking after a relative, partner, friend or neighbour of someone who needs help due to illness, disability, or old age.
The ability to work well in a team is essential!
This role is for 35 hours per week.
As a Croydon Good Employer, we are recognised for ensuring our employees are paid a fair wage, for the support we provide to the local community, and the creation of job opportunities.
All our staff benefit from a competitive remuneration package, including:
- 25 days holiday plus bank holidays
- Membership of a generous money purchase pension scheme for all support staff that includes 3 x salary life assurance cover.
- Free access to an employee discount Club, which offers discounted rates on a range of products and services, including insurance, holidays and travel, fashion and retail
- Membership of the Bupa cash plan scheme, which gives financial support towards the cost of optical, dental, and medical costs as well as a free 24 hour advice line for all staff
- A range of family-friendly benefits including, enhanced maternity pay and childcare vouchers
- Season ticket loan
Closing date: 6 November 2024
Interviews will take place on Monday 11th and Tuesday 12th November.
However, applications will be reviewed daily, and interviews can occur at any stage after applications are received so we invite interested candidates to apply as soon as possible. We reserve the right to close this vacancy at any time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions. This project will work to support Carers through one-to-one support, outreach, training and peer support groups.
About The Role:
Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role. You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough.
Key Requirements Include:
-
Lived experience of Caring for someone with a mental health condition
-
Knowledge and understanding of mental health and the associated challenges and support needs.
-
The ability to work within the principles and values of peer support.
-
Confidence supporting people on a one-to-one basis.
-
Experience of / ability to facilitate peer support groups and training.
-
Clear communication and good interpersonal skills
-
Efficient organisation and time management skills
-
Developed IT skills, with experience using databases and communication platforms.
The client requests no contact from agencies or media sales.
At St. John's, we have been making a positive difference to the lives of young people for nearly 140 years. We are now looking for an amazing Learning Support Worker to support us in making that difference! Could that be you?
Why join our inclusive team?
St. John's is one of the largest employers in Brighton and Hove.
What can we offer you?
- Salary of £23,469
- 32-days paid holiday (plus bank holidays) - 32-days are taken outside of term time
- Fulfilling and meaningful work – make a difference!
- Free lunch – how much will that save you a month?!
- Career development plans that are tailored to you
- Discounts across businesses in the local community.
Who are we?
St. John's is a non-maintained specialist provision, working with autistic people, the majority of whom also have learning disabilities. Some of our learners have co-occurring conditions such as epilepsy, hearing or visual impairments, or mental health needs. We also support autistic learners who have an additional profile of Pathological Demand Avoidance (PDA) syndrome. We have a team built up of support workers, occupational therapists, speech and language therapists, nurses, PBS practitioners, assistant psychologists, and more, to support us in our holistic approach to development.
Each learner's curriculum is shaped by their individual strengths, interests, and challenges. St. John's is awarded with Autism Accreditation by the National Autistic Society (NAS). We support our learners to develop their skills in the NAS's four focus areas of:
- Difference in social communication and interaction
- Self-reliance and problem-solving
- Sensory
- Emotional Well-being
What are we looking for?
We've been doing this long enough to know that, whilst desirable, experience is not everything! Our amazing learning and development team and our passionate managers have coached people new to this field into support working roles. We know that if you have, the passion and desire to learn, and the want to empower others, you already have the foundations of an outstanding support worker. We are looking for drivers to support our young people to access the community, but having a licence isn't essential.
Sound like you? Then keep on reading!
What will you be doing?
- Supporting the young people in a classroom setting and during breaktimes
- Implementing the learner's behaviour support plan and risk assessment
- Working within a team of multidisciplinary professionals across the charity
- Tracking the progress of individuals and reporting to the teacher, care manager, and/or parents at review meetings.
Exciting opportunity? We think so! Click apply to start your journey as part of the St. John's College family as a Learning Support Worker
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Supported Accommodation Worker (Future Roots Project)
Salary Banding: £27,500 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion.
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.
Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.
How will you make a difference?
You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and you will be instrumental in ensuring that those living in the house accept and abide by the house rules.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- An additional annual leave day on your Birthday
- Holiday Purchase Scheme
- Access to Blue Light discount card
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What will you be doing?
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Manage a varied caseload with differing timescales and deadlines.
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Be involved in the screening and interview process of potential new Housemates.
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Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
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Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s ASDAN training package.
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To identify any risk factors and ensure appropriate measures are in place.
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Sleep at the accommodation overnight on an adhoc basis and in the case of an emergency or organsiational need. An additional payment will be made to cover for any overnight shifts required,
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Report any safeguarding (child protection) concerns to your line-manager and refer as appropriate
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Be part of a team responsible to ensure the property is meeting all requiredstandards, which will include:
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Regular Health and Safety checks
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Co-ordinating Building maintenance
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Risk Assessments
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To promote and facilitate Youth Engagement across the service
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Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
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Ensure all service administration tasks are completed to a high standard and in a timely manner.
- Immerse hyh’s values into your professional practice at all times.
- Establish and maintain excellent working relationships with external agencies and partners to ensure we are a provider of choice.
- Actively participate and provide valued contributions in supervision, team meetings and other meetings as appropriate.
- Work as part of a team by supporting, communicating, and engaging with your colleagues.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Application and Interview Process
To apply please go to our website and click the link or QR code to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these to our recruitment portal.
Recruitment morning will be held on 11th November 2024 and if successful there will be a personal interview stage held on 13th November 2024. If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Contract: Permanent, full-time or part-time options available, 35 hours over 5 days
Location: Hybrid – Burford, Oxfordshire, OX18 4PF, with the flexibility to work from home.
Closing Date: Sunday 10 November 2024
We’re recruiting Business Support Manager to join our vibrant, high performing team. This key role will provide essential support to our Chief Information Officer and the Information Services Team, ensuring everything runs smoothly and efficiently. If you thrive in a supportive environment and love making a difference, we’d be delighted to hear from you!
More about the role
As our Business Support Manager, you’ll assist our Chief Information Officer in focusing on strategic priorities while ensuring seamless operations within the Information Services Team. You’ll have the autonomy to make decisions and prioritise tasks, all while being a valued member of our collaborative team.
This role is hybrid, allowing for 40% of your time in the office and 60% remote. This balanced approach fosters both collaboration and individual productivity. We’re dedicated to creating a work environment that adapts to your needs, helping you thrive both professionally and personally. We welcome applications from those seeking full-time or part-time options
Key Responsibilities
- Provide comprehensive support to the Chief Information Officer, enabling them to concentrate on key initiatives and priorities.
- Work closely with the Information Services Team to ensure consistent compliance, process adherence and communication across the directorate.
- Attend senior leadership meetings as the voice of the Information Services Team, taking minutes and following up on action points.
- Oversee central budget items, including engagement with third party providers, ensuring that spending is accurately recorded and reconciled with monthly management accounts.
- Oversee the Information Services sections of our intranet.
- Collaborate with senior team members to create important documents, including presentations and meeting papers.
- Represent the Information Services Team on various projects, sharing insights and feedback.
- Ensure adherence to risk management and Blue Cross policies, helping to improve efficiency within the team.
- Assist the Trustee Chair of a specific committee by organising meetings, preparing agendas, and taking notes during discussions.
About You
We’re looking for a proactive and personable support professional who’s committed to delivering high-quality work. You’ll excel at building strong relationships with colleagues and stakeholders, working collaboratively to achieve our shared goals. Your attention to detail will shine through in everything you do, especially regarding budgets and written materials.
In this role, it’s essential to stay calm and composed, even when things get a bit hectic!
Essential Qualifications, Skills, and Experience
- Proven experience in supporting committees and senior meetings, including planning agendas and tracking actions.
- Experience working at a senior level with strong writing and proofreading skills to create clear and concise documents.
- Exceptional organisational and time management skills, with the ability to juggle multiple tasks and meet deadlines.
- Excellent interpersonal and communication skills, capable of sharing information effectively across teams.
- Experience in supporting colleagues to enhance team effectiveness.
- Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, SharePoint).
- A discreet approach to handling confidential information.
- Alignment with Blue Cross values of compassion, courage, and inclusion.
- Desirable Qualifications, Skills, and Experience
- Experience in a charity or not-for-profit organisation.
- Familiarity with roles relevant to the Information Services Team.
- Experience in minute-taking for meetings.
Why Blue Cross?
Joining Blue Cross means becoming part of a team that truly cares about making a positive impact in the lives of pets and their owners across the UK. We take pride in nurturing a supportive and collaborative work environment, where your personal and career development is a top priority.
Our people are at the heart of everything we do. Without their dedication and commitment, we couldn’t achieve our mission of making a difference in the lives of those we serve.
In return, Blue Cross is committed to providing you with the best possible working environment. Your happiness and well-being are important to us, and we will strive to support you in every way we can.
Our generous benefits package includes:
- 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Claim for professional fees
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
- Personal development programme
- How to apply
Click the apply button below and complete the online application process before the closing date on midnight Sunday 10 November 2024.
If you’re ready to take the next step in your career and contribute to our mission, we can’t wait to hear from you!
We reserve the right to close this vacancy early should we receive an overwhelming response.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
We’re looking for someone with a track record of engaging families and a passion for supporting people to make informed health decisions. You’ll be a clear communicator and a good listener. You’ll work across our team, alongside our Information and Advice Worker, and potentially engage some of our volunteers. You’ll also bring in Parent Champions and lead sub-contracted work with a local community partner to help us reach residents in community languages. You’ll help us hear and collect resident stories. The information you collect will be reported to decision-makers responsible for health and care services.
You’ll enjoy working as part of a team committed to improving health and care services and access for Islington residents. You may have lived experience as a parent/guardian/carer of a child and/or be from a minoritised community.
Improved health and care outcomes for local residents
The client requests no contact from agencies or media sales.
The Youth Participation and Support Worker will work with care experienced young people subject to immigration controls, to tackle the injustice and inequity of the systems, policies and procedures that define their lives.
They will support young migrants to evaluate what they have learned through their experience of being in care and going through the immigration system so that young people are able to recognise the skills and strengths they have developed. They will support young people to engage with a range of opportunities to develop and use their learning, skills and strengths through our Young Community Leaders programme.
We would love to hear from you if you have:
- Experience of working in a practical support role with refugee, asylum seeking, unaccompanied asylum seeking and migrant children and young people in the UK.
- Experience of delivering group activities to young people.
- Ability to build trusting and empowering relationships with young people.
- Knowledge of the issues faced by care experienced migrant children and young people.
Our organisation:
SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people.
The benefits:
- 28 days annual leave plus bank holidays (pro rata)
- 5% employer pension contribution
- Ongoing learning and development opportunities
- Being part of a committed, supportive and inclusive team
- Cyclescheme
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
Young People Support Worker
We have a new role available for a Young People Support Worker to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Position: Young People Support Worker
Location: Islington, London
Contract: Permanent
Hours: Full-Time – Three-week rolling (two weekends off/one on)
Shifts: 8:00am – 14:00pm and 12:00pm to 20:00pm
Salary: £27,636 per annum (ILW) plus pension and other benefits
Closing Date: Sunday 10th November 2024
About the Role
To work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim of which is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of (5) clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
In accommodation-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move on. The role will have responsibility under Depaul’s commitment to successfully deliver the contracted outcomes.
Key responsibilities include:
· You will ensure the safety and well-being of clients in the service at all times possible including using Safeguarding and emergency alert procedures as applicable,
· It should not be seen as precluding future changes after appointment to this role.
· You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services
· You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service
· You will develop and implement SMART outcomes-based support plans for your key clients
· You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
· You will proactively work in partnership with multiple agencies including statutory teams, to support the wellbeing of Depaul clients in accordance with data protection and information sharing protocols.
· You will be flexible, reflective and creative in your engagement with clients and personalised in your support to them.
About You
You will need to have the following skills and experience:
· Experience working with the client group.
· An understanding and commitment to working in an assets-based way.
· An understanding of the needs of people who have experienced homelessness, poor mental health, and substance use.
· A knowledge and understanding of Risk Assessments and Support Planning.
· Good literacy, numeracy and IT skills.
· Able to demonstrate a clear understanding of safeguarding requirements and procedures.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
· High-level understanding of professional boundaries and ability to maintain boundaries.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles
· 26 days annual leave rising to 30 after five years of service
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Barnardo's are commissioned to deliver the services in the Children and Family Centres in Warwickshire in partnership with a wide variety of agencies offering activities to children, young people and parents/carers. Rugby Children and Family Centres are recruiting for an Early Years Practitioner to deliver a range of services including 1:1 support, groups activities and courses. Our work is all about making the biggest impact during the journey of a child's life.
The service aims to offer sessions during the day, after school and on weekends.
The Early Years Practitioner will join an experienced team delivering activities at our 3 centres and all our outreach sites in Rugby and the surrounding borough.
This post requires a good knowledge and understanding of the EYFS and child development. Experience of working with the 5-19 yr age groups (up to 25yrs for SEND) would also be an advantage.
We are looking to appoint an experienced EY Practitioner. This is a busy and varied role where you will be required to work autonomously or as part of a team to deliver a range of services within the community. You will help to:
- Offer fun and engaging activities to support children to develop positive social and emotional skills.
- Build positive relationships with parents/ carers.
- Hold sometimes difficult/ challenging conversations with parents.
- Offer advice and support, or signpost and refer parents to the most appropriate service.
- Support Service to deliver offer to support KPIs
The postholder will be required to be flexible to work across the Rugby Borough locality, as outreach work is a significant and regular part of the EYs team's work, an ability to travel and transport resources throughout the locality to meet the requirements of the role is essential.
Additional Information:
Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our job role, as outlined above and in the Job Description/Personal Specification.Experience can be from previous employment, education, training, volunteering etc. Please refer to the job description, person specification and role addendum when completing your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.