Family Outreach Coordinator Jobs in Bristol, City Of Bristol
We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. It will include identifying new funding opportunities as well as producing several initiatives including building our regular donors, corporate partnerships and legacy campaigns.
We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.
This senior role will be part of our communications and fundraising team reporting to the Marketing Director and managing one member of staff initially.
This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK).
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Location: Remote - Multiple locations
West Sussex, UK · East Sussex, UK · Surrey, UK · Oxfordshire, UK · Kent, UK · Jersey · Isle of Wight, UK · Hampshire, UK · Guernsey · Buckinghamshire, UK · West Berkshire, UK
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes: Berkshire, Buckinghamshire, Guernsey, Hampshire, Isle of Wight, Jersey, Kent, Oxfordshire, Surrey, Sussex.
There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 07 October 2024 . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment.
Everyone wants to make a difference right? But how many of us can actually say that our work has a positive impact on the lives of other people, day in, day out? This is an exciting opportunity to work with WECIL’s Voice and Activism team to impact societal change for Disabled people.
We are looking for a self-motivated and passionate individual, someone with strong personal values and a desire to make a difference to people’s lives.Experience in a participatory role with a strong understanding of coproduction is essential. If you have experience of working with Disabled people, leading groups and working to impact change this could be the role
for you! The role offers incredible job satisfaction, flexible working, excellent holiday entitlement and opportunities to develop as part of a systems thinking team.
This role is open to anyone, however, if you have lived experience of disability, we are particularly interested in hearing from you.
WECIL is a leading Disabled People’s Organisation dedicated to promoting equality, independence, and inclusion for Disabled people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a job vacancy for a Dementia Specialist to join Shine as the Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.
Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.
In the last year we have seen a 25% increase in members who are living with Normal Pressure Hydrocephalus (NPH) across England, Wales and Northern Ireland. There are currently just over 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.
We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.
Purpose of Job
To be the Dementia specialist for Shine.
To provide the foundations for improved health, social and emotional outcomes for adults living with NPH/Dementia and to support their families/carers.
Shine will offer you:
• A competitive salary
• 35 hour working week
• 25 days annual leave plus additional discretionary leave between Christmas and New Year
• Opportunity to purchase additional annual leave
• Additional annual leave due to length of service
• Defined contribution pension
• Life Assurance cover
• Support to learn and develop
Please see the full Job Description and Person Specification and Introduction to the NPH Coordinator Role below and on our website.
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to our CEO, Kate Steele.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
Closing date: 11pm Wednesday 16th October 2024
Interviews: Tuesday 29th October 2024 at our Head office in Peterborough
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus
The client requests no contact from agencies or media sales.
Salary: £23,842 salary per annum
Hours: 35 hours per week (Monday to Friday)
Contract: Permanent contract
Location: Young Lives vs Cancer, Whitefriars, Lewins Mead, Bristol BS1 2NT
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise our wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Supporter Engagement Assistant with Customer Service experience to join our Central Supporter Engagement Team. The team includes the Supporter Engagement Manager, an Officer, and four other Assistants. This is a fantastic opportunity to work within a friendly and professional team dedicated to making a meaningful impact on the lives of those we support.
As a Supporter Engagement Assistant, you will play a key role in delivering exceptional experiences to our supporters and customers across various channels. Your ability to connect with and engage people will ensure that everyone we interact with feels valued and inspired to support Young Lives vs Cancer.
This position offers an excellent opportunity to start or grow your career in a supportive and dynamic environment. If you’re passionate about making a difference in the lives of children and young people and eager to learn more about our work, we’d love to hear from you!
What will I be doing?
Not two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
• To listen to our supporters and customers, understanding their motivations and circumstances and providing appropriate, professional and empathetic responses.
• Respond to and resolve supporter and customer requests, via phone, email, web chat and social media, identifying opportunities to deepen engagement and drive income generation.
• As the primary point of contact, provide support to our fundraising teams by assessing the appropriate stewardship for supporters that contact CSET.
• To provide outbound engagement calls, and any associated tasks or requests, to a variety of audiences.
• To support regional volunteer managers with the on-boarding and welcoming of new volunteers to the charity.
• To ensure that supporters’ records are kept up to date with appropriate information, including taking opportunities for scheduling proactive contacts.
• Work with your team and others within the wider organisation to find new ways of resolving problems, improving service and team efficiency.
What do I need?
We’re looking for someone who has experience in Customer Service and embodies the following key skills:
• Confident and able to use initiative.
• Ability to build rapport quickly with great listening and verbal communication skills.
• Organised with good attention to detail.
• Good standard of grammar, spelling and presentation.
• Able to pick up information quickly and be able to apply it when appropriate.
• Computer literate, experience with Microsoft packages i.e., Word and Excel.
• If you're enthusiastic and ready to make a real difference, we would love to hear from you!
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
• Wellbeing days, four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please tell us in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may have experience in the following: Supporter Relations Assistant, Fundraising Support Assistant, Donor Relations Coordinator, Volunteer Engagement Assistant, Supporter Communications Assistant, Charity Engagement Assistant, Fundraising Engagement Assistant, Donor Support Assistant, Community Engagement Assistant, Supporter Services Coordinator, Donor Outreach Assistant, Supporter Care Assistant, Engagement and Outreach Assistant, and Benefactor Relations Assistant.
REF-216735
COMMUNITY HUB LEADER
Oasis Hub North Bristol
Full-time (40 hours per week, 1 FTE), Permanent Contract
Salary: £35,217 - £39,647 per annum
Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader supporting the established Hub at North Bristol.
The post holder will lead the development of the Hub, based in the Lawrence Weston area of Bristol supporting the Oasis Academies and wider local community, and to hold the vision of integrated community delivery, which will include a range of services such as family support, volunteering, youth mentoring, deliver a food pantry, community events and a toddler group.
This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academies, working alongside other local Oasis leaders such as Principals to develop one joined up local vision for the Hub.
A significant part of this role will involve fundraising and business development, working with local people to develop and grow the charity and local community movement.
We are looking for an experienced community leader who enjoys project and budget management, but also has a deep understanding of community work. A degree or professional qualification is valued, but we also value extensive relevant experience and being able to demonstrate an embodiment of our ethos and values.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourages innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
For full details please go the Oasis UK charity website.
Closing date for completed applications is Midday Monday 7th October 2024. Interviews will be held on the 14th October and 22nd October 2024 in person in North Bristol. Please send us your CV and cover letter.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.