Events Manager Jobs

At Mosaic, our mission is clear, to help children,young people and their families when they've lost someone really important to them.  Grief affects all of us in different ways - our role is to provide advice and one-to-one counselling, someone who listens to their feelings, and can support them to see a better future, remembering the life of the person who died.

This administrator role is pivotal in enabling our small charity to do its job.  Working with our busy referrals team, you'll be helping us process data, liaise with schools and volunteers across Dorset, organise events for families and be part of a very dedicated group of staff.  We need someone with the passion to help children and a real team player who doesnt mind pitching in when they are needed. 

We’re looking for a Fundraising Development Manager to guide and grow YDMT’s individual giving programmes and create meaningful connections with our supporters.

£34,555 - £37,880 | Full-time 35 hours per week (part time at four days per week will be considered) | Based at our offices in Clapham, near Settle, with a mix of office (2 days minimum) and home working.

About Yorkshire Dales Millennium Trust 

We are a charity doing big things to help to support people, landscape and wildlife in the Yorkshire Dales and surrounding areas.

We deliver diverse and inspirational projects, helping to plant 1.6 million trees and securing the future of more than 850 hectares of wildflower hay meadows, creating habitats for our wildlife and combatting climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area.

About the role

The focus of this role is to grow income from our individual giving programmes across a variety of activities, including general donations, online donations, regular giving, merchandise, in memory giving and legacies.

This will involve managing a small team to plan and deliver a variety of inspiring appeals and campaigns, ensuring they are effective in driving engagement and generating support from both existing and new supporters.

You will ensure all our supporters receive excellent care and stewardship and will collaborate with colleagues in the fundraising team to secure high-value gifts and legacies. You will also support our corporate fundraising initiatives and campaigns and get involved in volunteering events.

As a senior member of the fundraising team, you’ll help to set and deliver the Fundraising and Marketing Strategy, providing leadership, vision and direction for the Fundraising team.

About you

We’re looking for a self-motivated and creative fundraiser with experience in various fundraising areas and a record of meeting income targets.

You will have excellent people skills and be great at understanding our supporters and building long-lasting connections with them. You will also have strong written skills, with lots of experience of creating compelling and engaging communications that inspire and engage new and existing donors to support our work.

A key part of the role will be to manage and maintain our database (we use Raisers Edge) and other platforms to help personalise supporter communications – so you’ll need experience of using a CRM/data management system and knowledge of targeting, segmentation and data analysis.

If you have management experience that’s great, or you may be looking for your next step up as a senior member of the fundraising team. 

Underpinning all of this is your ability to work within our culture – which means sharing our values of being creative, caring, honest and enabling.

Migration Policy Scotland (MPS) is an independent policy organisation working to improve the prospects for a more just migration system in Scotland and across the UK. We offer principled, effective solutions to confront the challenges and harness the benefits and opportunities migration brings. Our work combines learned and lived experience grounded in the realities of migration in Scotland.

MPS is pioneering an approach that integrates migrant lived experience into research-driven policy influencing. We have recently been awarded funding by The National Lottery Community Action Fund enabling us to continue and grow this area of activity. This will involve supporting the continued work of our Migrant Lived Experience Panel, the establishment of a Capacity Building and Leadership Development Programme for migrants and migrant community organisations, and the further development of our migrant community of practice. 

We are seeking a part-time participation officer (0.3 FTE) to support our senior staff to deliver this important and ambitious work. 

Potential candidates for this role are likely to have a background in community engagement and/or volunteer support and familiarity with social research methods. Preferably some of this experience will be in the migration sector. You may be seeking to combine this role with other third sector activities or be enrolled on an ongoing postgraduate degree programme. We are open to considering all applications that meet the ‘Essential criteria’ listed below.  We welcome applications from people with lived experience of migration.

Job Description:

The participation officer will

• Provide ongoing engagement with and support to our Migrant Lived Experience Panel members.

• Organise and support the smooth running of an on-going programme of training and project development events.

• Facilitate the co-development of projects through supporting inclusive communication and proactive engagement with prospective partners and participants, including through co-development workshops. 

• Contribute to the drafting of project proposals and funding applications.

• Conduct desk-based research mapping migrant community-based organisations and activities across Scotland

• Support the development of a training offer to build capacity and leadership among migrants and migrant community organisations in Scotland. Review and summarise currently available training and assist in the development of a bespoke curriculum.

• Design and assist in recording and analysing feedback and evaluation from training programme participants.

• Support the work of the Director and Associate Director in all aspects of the project, working as part of a small, busy team.

Full details in the Application Pack - use the Quick Apply button.

Teaching Community Manager

Job reference : REQ000882

1 Year Fixed Term Contract (Maternity Cover)

£37,581pa

Woking Surrey, GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Teaching Community Manager to join our education team, harnessing the power of education to help shape a positive and sustainable future for our planet.

As Teaching Community Manager, you will help teachers, students and schools to play a direct role in addressing climate change and biodiversity loss through education, practical action, campaigning and influence. This will involve putting teachers and school leaders at the heart of our education programme. You will support our community of educators and schools to make their institutions and their local communities more sustainable. We will look to you to manage our programme to support and mobilise school leaders to change curricula, school estates and culture.

You will take responsibility for programme budget management, evaluation as well as for setting and monitoring KPIs. You will engage with teachers to grow our audience and ensure they are involved in developing our education programme too. You will also collaborate with colleagues to develop tools and training as well as devise a schools programme that connects schools with WWF and develops young people’s knowledge and skills.

We’re looking for someone with:

• Experience of developing and delivering effective education programmes, preferably with professional development partners.

• An understanding of relevant pedagogical approaches and evaluation methodologies.

• Experience of a range of mobilisation, engagement & communication approaches (from PR & social media) to hands-on real-life experiences.

• An understanding of monitoring and evaluating programmes.

• Ability to manage budgets, commission research & lead a matrix team to deliver against objectives.

• Strong communication, interpersonal & project management skills.

• Ability to build long term relationships.

Benefits, rewards & location

• The salary for this role is £37,581. We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

• Flexible working options

• 5% employer contribution to pension, increased to 10% with employee contribution.

• Training and development opportunities

• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date : 22/04/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

The Role

Are you deeply driven to help others? Do you have the desire to do this in a creative and personal manner? Being an engagement lead may well be the job you have been looking for.

It is a human need to engage with the world and with each other in a meaningful way. But what does this engagement look like? There are as many answers to that question as there are people in the world. For those who are older and disabled it is a great challenge to maintain the relationships and activities that have supported them through life. As engagement leads at Hammerson House it is our challenge to help them do so and, taking a person centred approach, results in a wide and ever shifting variety of activities and individual interventions for our residents. We are a large and innovative organisation that is always trying to develop new ways to foster community and connect our residents with what matters to them.

We are specifically looking for a new member of the team to work with our residents living with dementia and while this does present particular challenges the rewards are also particularly high.

This is a job of tremendous variety and possibilities and requires individuals who have the energy, people skills and logistical know-how to bring the right ideas to fruition. Experience of working in care is not a necessity and we would welcome candidates with a diverse range of people-facing experiences and those with creative backgrounds. Experience of supporting people with dementia or other neurological conditions would be desirable.

Hours

Full Time – 37.5 hours per week

Salary

£30,000 per annum for the full time role

What is in it for you?

• A friendly, supportive, team working environment
• Subsidised staff canteens
• Training & development opportunities
• 25 days (plus bank holidays) annual leave, increasing over time
• Refer a friend bonus scheme (T&C Applied)
• Perkbox

Apply Now

If you meet the above requirements, we'd love to hear from you! It's also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please do not apply if you require sponsorship.

Diversity

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Head of Commercial Services

Hours: Full-time (37.5 hours a week)

Accountable to: Deputy Director

Responsible for: Conferencing and Events, Catering Services (including Café management), Retail Purchasing.

Salary: £38,380 per annum

Summary

The purpose of this role is to ensure that MK gallery has a diverse range of commercial services that contribute to the financial security of the Gallery and its charitable activities.

Main Duties and Responsibilities

Strategic development

• Work collaboratively at a senior level to ensure the delivery of an exceptional, first-class visitor experience.
• Work alongside the Deputy Director in the development of a commercial growth strategy and improvement initiatives, updating when appropriate.
• Use trends in the feedback to inform operational changes and staff and volunteer training.

Leadership and team management

• Lead, motivate, communicate, and develop the Catering and Events Team to ensure that they are fully engaged to achieve best performance to meet the needs of the Gallery.
• To be accountable for delivery against agreed financial and service targets and for the effectiveness and efficiency of commercial services.
• Evaluate the performance of each of the departments within commercial service, feedback to the Deputy Director and supporting with evidence for Executive reporting.
• Establish external and internal benchmarks and appropriate KPIs as the basis for demonstrating the quality of commercial services provided.

Catering

• Manage all aspects of MK Café ensuring it is open to the public with a dynamic food offer during opening times.
• The café and catering services achieve 5* food hygiene standards.
• Effectively manage the catering supply chain to ensure quality and cost management of supplies.
• Rota management

Event Hire

• Oversee the Gallery’s room booking system and coordinate all internal and external events safeguarding the best use of spaces in and out of opening hours in cooperation with other departments.
• Ensure front of house/events staff have comprehensive events schedules that enable them to organise appropriate resources and staffing.
• Support the Events Co-ordinator in generating private hires (Conferences, private events, weddings, room hires, community hire) to ensure maximum profitability.
• Work alongside the Deputy Director in developing private hires into Corporate Memberships and Sponsorship opportunities.

Retail

• Develop new product lines to include exhibition merchandise, MK Gallery specific merchandise, unique gifts and children’s arts and crafts materials.
• Work with local makers to produce a line of artist products on a sale or return basis.

Operational

• Lead on the recruitment and training of new staff and volunteers across the Commercial Teams in accordance with the organisational policy and procedures.
• Work with the Marketing and Audience Development Team to ensure that all commercial activities are accurately represented and advertised.
• Ensure Risk Assessments, Standard Operating Procedures and Safety Management Systems are in place across all Commercial areas with a focus on safety first and food and hygiene safe working practice.
• Ensure stock management and POS systems are in place and managed accordingly and work with the Finance Manager to ensure robust systems and processes are in place in accordance with the Gallery’s policies and procedures.
• Work with the Finance Manager to establish and maintain budget setting and management across commercial activity.

General

• Undertake any other duties as may be reasonably required by the Head of Catering and Events.
• Carry out responsibilities with due regard to all MK Gallery policies and procedures including Security, Health and Safety, Child Protection and Equality & Diversity.

Person Specification:

Experience

• Experience of event management at a senior level with demonstrated experience of delivery, administration and evaluation of large-scale complex events.
• Experience of developing and a corporate events programme to engage local business.
• Experience of project co-ordination involving multiple stakeholders, visitors, staff, and suppliers.
• Experience of managing sales targets and being responsible for driving income.
• Experience of managing venue hire on behalf of external clients.

Skills and abilities

• Excellent organisational skills with ability to work to tight deadlines and multi-task when under pressure.
• Excellent business and finance acumen – confident with budget project with budget management, budget projections and financial processes.
• An entrepreneurial outlook – an enthusiasm for generating income through innovation.
• Strong communication skills with a wide range of people – in person, in writing, and on the phone.
• Well developed negotiation and relationship management skills.

Knowledge

• Knowledge of Health and Safety, Food Hygiene, licencing and other licencing and legal/statutory requirements.
• Good technical knowledge including AV, PA systems and lighting.

Personal

• Flexible team member with the ability to cooperate and support other colleagues.
• Excellent interpersonal skills.

General

The role will involve some evening and weekend working, as well as occasional early morning and late evenings, depending on the event requirements for which time of in lieu will be given.

REF-220517

We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.

We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.

Key Tasks

• Lead and deliver projects as part of a high-quality programme of support and development for the Voluntary, Community and Social Enterprise Sector and Communities in Buckinghamshire. (See appendix)
• Lead on specialist knowledge areas, including supporting the leadership team to develop strategies, policies and procedures, and advising/training VCSE organisations on the subject. (See appendix)
• Support the leadership team in the design, development and planning of the programme.
• Develop volunteering roles and recruit, induct and supervise a team of volunteers and associates to support the programme.
• Develop and deliver outreach and engagement activity to community groups and local charities.
• Induct and train new staff and volunteers about your areas of responsibility.
• Manage relationships with a wide range of stakeholders across the public, private and voluntary sectors to support the development of the programme and delivery of programme objectives.
• Represent and advocate for the charity and the voluntary and community sector, at partnership or public meetings and events.
• Develop and secure income sources, including grants and commissions and commercial income generation.
• Identify and develop partnership opportunities and manage relationships with funders and other key stakeholders.
• Support the leadership team to prepare budgets and plan and manage the allocation of resource to ensure the efficient and effective delivery of the work programme. 
• Giving advice on fundraising and bid applications

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. 

Base of Work

Hybrid typically minimum 1 day per week at Community Impact Bucks’ Office near Aylesbury with the rest working from home. This role requires attendance at local community events across the county, occasionally in the evenings or at weekends, so you must be able to travel throughout Buckinghamshire.

The Supporter-led Fundraising (SLF) team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, groups and corporates, as well as driving registrations and income through third party and mass participation events; managing these relationships to maximise income.

As the Central Fundraising Officer, you will be part of our friendly and passionate Central Fundraising Team. You will lead on supporter stewardship and tiering to ensure our supporters are well supported by the Central Fundraising Team throughout their fundraising journey. Your role will include taking the lead on data processes such as the BACs process, drafting different engaging stewardship content, keep our fundraising materials up to date and lead on training sessions within the Central Fundraising Team and with other teams for sharing best practice. 

You will work closely with our network of 12 home-based Regional Fundraising Officers (RFOs), as well as Sporting Team and Corporate Teams. You will be the first point of contact for the majority of our DIY supporters and will offer first-class stewardship to ensure our fundraisers feel well-supported before, during and after their fundraising plans.

You will also work very closely with the Data, Supporter Care team, Finance and other key stakeholders within ARUK to ensure SLF processes and procedures are fit for purpose and completed in a timely manner and that our supporters are delighted with the management and stewardship they receive across the teams.

Main duties and responsibilities of the role:

· Be a helpful and informed first point of contact for many supporters getting in touch with the Supporter Led Fundraising (SLF) team for the first time.

· Build first-class and long-term relationships through telephone calls and emails with our supporters to ensure they have the best fundraising experience at Alzheimer’s Research UK.

· Provide central stewardship support to a remote-based team of Regional Fundraising Officers (RFOs) to ensure effective delivery of the SLF strategy and budget.

· Support the Sporting Events Team with recruitment and stewardship of events. 

· Lead on supporter stewardship journey by drafting various engaging stewardship materials, reviewing our fundraising resources and lead on training sessions for other teams for best practices.

· Support and assist in the monthly reconciliation of income coding for the wider SLF teams.

· Support the development of new procedures and embedding the new CRM.

· Work with our Corporate Teams to effectively steward our partner companies.

· Ensure consistent cross-working to identify potential opportunities in current and prospective supporters for long lasting relationships across all teams.

· Attend a variety of events to engage with and cheer on supporters including golf days, regional events and sporting events.

Administrative Support

· Process material requests from fundraising supporters, offering appropriate support while considering charity cost.

· Provide further support to the RFOs where necessary including mass printing, franking, t-shirt printing, booking couriers and personalising thank you letters and certificates.

· Provide additional support on Ad Hoc campaigns such as Facebook challenges, virtual fundraising challenges and other national corporate campaigns.

· Ensure clear, consistent and up to date fundraising data management including adding new contacts to the fundraising database, accurately recording and maintaining supporter details, monitoring and tracking supporter income and making sure supporters are appropriately thanked in a timely manner.

· Lead on and be responsible for specific fundraising processes e.g. responsible for coding and reconciling all SLF BACs payments and coding Paypal donations. Reviewing, updating and training others on these processes when necessary.

· Ensure all communications are in line with GDPR policies.

· Become the organised Central coordinator for SLF-wide activities and procedures e.g contactless machines.

Spotting Potential

· As the central point of contact for the SLF team, you will spot opportunities to build networks among our fundraising community and flag these to the relevant members of the team.

· Identify and research potential community group and business partnerships for SLF teams.

· Use data reports to spot fundraising trends and identify opportunities, making a judgement on where to flag to the relevant teams to ensure accurate income coding and stewardship.

· Help spot opportunities and contact supporters as part of our re-engagement process to encourage repeat fundraising.

· Effectively communicate ARUK’s Gifts In Will messages to supporters where appropriate.

Collaboration

· Become involved in a Fundraising Resources Review Project Group, adding creative insight and keeping our fundraising resources updated for supporters.

· Work closely with the Corporate and Philanthropy team to lead on income processes such as CAFAmerica, to ensure appropriate donation restrictions are implemented.

· Work closely with other teams to locate missing income and ensuring correct coding is implemented to make certain of accurate reporting.

· Work with our Supporters and Families Team by sharing fundraiser stories to maximise potential publicity.

· Work closely with the Communications team to maximise potential publicity and acknowledgement for fundraising supporters and their events, including content for the charity’s social media channels.

· Be the main SLF contact for the Supporter Care team, updating them on fundraising products and events to ensure they have all the information they need to support first contact.

What we are looking for:

· Good knowledge of Word, Excel, and Outlook.

· Experience working on CRM systems with data processes

· Experience working in a customer service role.

· Telephony skills to new and warm individuals.

· Creating engaging and exciting content to engage with supporters.

· Excellent written and verbal communication skills.

· Good organisational skills.

· Able to multitask and prioritise appropriately.

· Able to manage a busy and varied workload

· Excellent attention to detail

· Relationship building with internal and external stakeholders

· Able to deliver a first-class stewardship journey

· Warm, friendly and personable.

· A professional and hardworking team player with a positive and collaborative work ethic.

· A willingness to learn and adapt to processes.

· To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.

· Flexibility to work unsociable hours and willingness to travel independently when required

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £29,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 6th April 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Customer Information Manager
Salary £32,320 Full Time 35 hours per week

Do you want a job that makes a positive difference to people’s lives?

Age UK Croydon’s is recruiting for a new role of Customer Information Manager.

If you are an enthusiastic, compassionate and person-centred individual, with an advice background, this could be the role for you. The Helpline and Reception at Age UK Croydon is the “front door” to all of our services and often the first contact an older resident, carer or family member will have in finding information or support for a range of issues including benefits, tradespeople, dementia support, transport, council tax, housing, activities, groups and clubs, help at home and more. We are experiencing increased demand against the background of the Cost-of-Living crisis and reduced advice services in Croydon.

Helpline and Reception work closely with our Advice team, and following restructuring, we are now looking for a Customer Information Manager to grow and lead this team.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Coeliac UK currently has an exciting opportunity for a Marketing Manager, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full time, fixed term maternity cover role for 12-14 months. In return you will receive a competitive salary of £42,730 - £44,978 per annum.

Coeliac UK is the charity for people who need to live without gluten.

For over 50 years we've been helping people with coeliac disease and other gluten related conditions live happier, healthier lives. We do this by striving for better gluten free food in more places, providing independent, trustworthy advice and support to our community, and funding crucial research to not only manage the impacts of gluten, but also find the answers to coeliac disease. And we do it all so that one day, no one's life will be limited by gluten. 

The Marketing Manager role:

Coeliac UK is searching for a dynamic and results-driven Marketing Manager to lead high-impact marketing campaigns that support the charity’s key objectives. As a Marketing Manager, you will work closely with the Fundraising and Evidence & Policy teams to develop powerful marketing strategies that drive revenue and engagement. This is an exciting opportunity for a Marketing Manager who is passionate about making a difference and has a proven track record in delivering successful campaigns.

Key responsibilities of the Marketing Manager:

• Develop and manage high-impact marketing campaigns that support Coeliac UK’s objectives.
• Oversee content creation across all communication channels, ensuring engaging and effective messaging.
• Edit and project manage the charity’s flagship publications, Live Well Gluten Free magazine and Crossed Grain newsletter.
• Monitor and report on marketing activity, ensuring campaigns meet income and engagement targets.
• Work closely with Fundraising and Policy teams to implement new initiatives that generate income.
• Provide line management and mentorship to the Marketing & Digital Assistant.

Knowledge, Skills and Experience required for the Marketing Manager:

We are looking for a highly motivated Marketing Manager with a strong commercial background and a passion for marketing. The ideal Marketing Manager will have:

• Graduate or with significant experience in a similar role
• Ability to build relationships and rapport and highly skilled in account and project management
• Knowledge of the FMCG market and experience in event promotion and fundraising (desirable).

Closing Date: 13th April 2025

If you would like to be considered as our Marketing Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

This is an exciting opportunity to join and lead a dynamic and successful NHS charity which makes a difference to the lives of patients and staff at our hospitals every day.  As Head of Charity you will be at the forefront of our fundraising efforts, driving campaigns, appeals and activities, as well as ensuring that we demonstrate the benefits of fundraising to NHS patients and staff.

At the Royal Devon Hospitals Charity, we are dedicated to enhancing the lives of NHS patients and staff through impactful fundraising and community engagement. Our charity shops, vibrant community events, and strong local support are just the beginning. Your responsibilities will include:

•  Leading fundraising campaigns - launch and manage compelling appeals, including our current Super Theatre appeal, that inspire and engage donors.

•  Organizing memorable events - create and oversee events that bring people together to have fun, foster a sense of community and raise money for causes, close to people’s hearts.

•  Building community awareness - ensure that our community understands the Charity’s mission, what it is here to do and how to get involved.

•  Acting as an ambassador – act as an ambassador for the Charity with potential donors, grant organisations, public, patients and staff.

•  Strategic planning - think strategically to align the Charity’s resources with the priorities of the NHS Trust, supporting Trustees in making long- term and effective investment decisions.

The team covers Northern Devon and Exeter and Eastern Devon, offering a diverse and supportive environment where you work will directly benefit patients and staff, improving their experiences and outcomes.

Working Pattern: 37.5 hours across Monday to Friday

Interview Date: Week commencing 12th May 2025

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Are you passionate about empowering young people to unlock their potential?

Do you have a proven track record in delivering impactful programmes within education? If so, we have an exciting opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise (YE).

About us

This is a fantastic opportunity to join a team of over 90 employees and over 2000 volunteers united by our goal to empower young people to discover, develop, and succeed by equipping them with the skills, knowledge, and confidence they need to thrive in work and life.

Through hands-on enterprise and financial education programmes, Young Enterprise helps young people build essential skills such as problem-solving, teamwork, leadership, and financial literacy—preparing them for the modern world.

Since we set up in 1962, we have ensured over 7 million young people had the opportunity to prepare for the world of work and over 1 million young people set up and run their own business.

Why Work for Us?

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. Here’s what you can expect from us:

• People-Focused Culture: A friendly and supportive workplace where we work together to achieve our mission.
• Commitment to Equality and Diversity: We actively promote an inclusive environment where everyone can thrive.
• Generous Benefits Package: Enjoy a generous holiday allowance, access to an NHS top-up scheme, Employee Assistance Programme, cycle-to-work scheme, and more.
• Mentorship Opportunities: Access to a mentoring scheme with a corporate partner to support your personal and professional development.
• Life Assurance: Group Life Assurance for added peace of mind.
• Pension scheme

About you:

• A Motivated Self-Starter: Someone who is proactive, driven, and able to take initiative.
• Strong Relationship Builder: Proven ability to develop and maintain relationships with a range of stakeholders, including schools, volunteers, and corporate partners.
• Confident Presenter: Comfort in presenting and delivering to large audiences, inspiring young people and educators alike.
• Excellent Organisational Skills: The ability to prioritise, manage multiple tasks, and problem-solve effectively under pressure.
• Professionalism with Young People: A natural ability to build rapport with young people, displaying respect, empathy, and enthusiasm.
• Enthusiastic about volunteering: Someone who understands the impact of volunteering, with the passion and drive to ensure that our volunteers have an excellent experience.
• Promoter and Inspirer: A passion for inspiring young people and helping them achieve their potential.

About the Role:

As the Educational Partnerships Manager, you will play a vital role in connecting with schools, colleges, and youth clubs across North East London, with a particular focus on those based in the most disadvantaged communities. This means you'll be working with schools that serve young people from areas with the greatest barriers to social mobility. Your mission will be to ensure these young people have access to life-changing opportunities, enabling them to develop vital skills, build an enterprising mindset, and prepare for a successful future.

You’ll be a key member of YE’s Educational Partnerships Regional Team, collaborating closely with the Educational Partnerships Regional Manager to drive the success of our enterprise and financial education programmes. These programmes are designed to help young people make positive contributions to their communities and society, while equipping them with the tools to shape their own future.

This is a dynamic and rewarding role where no two days are the same. You will engage directly with young people and teachers in schools, delivering and supporting YE’s programmes, while developing new relationships and strengthening existing partnerships.

There is a degree of manual handling and you will be required to work some evenings and weekends. Further:

• There is the potential to be on your feet for extended periods of time.
• You will be required to support with setting up venues for events.
• You will be required to transport resources and other materials between your car and the venue or around a school building.

Key Responsibilities:

• Develop and Nurture Relationships: Cultivate and expand relationships with educational institutions, including schools, colleges, and youth clubs, to deliver YE’s programmes and services effectively.
• Promote the Impact of Our Programmes: Raise awareness of YE’s enterprise and financial education programmes, demonstrating how they help young people build essential skills and prepare for the future.
• Delivery of Programmes: Deliver engaging sessions and support the delivery of YE’s programmes to young people across various educational settings, including schools, colleges, and youth centres.
• Volunteer Management: Identify, recruit and locally train Business Volunteers, Volunteer Mentors and Local Volunteer Teams. This will include harnessing excellent relationships with volunteers, ensuring that our volunteers are supported on their journey with YE.
• Collaboration and Teamwork: Work alongside your regional team to achieve shared KPIs, contributing to the success of the region and the wider organisation.
• Income Generation: Actively support efforts to generate local income and secure resources to continue delivering our impactful programmes.
• Safeguarding: Undertake training and ensure YE’s safeguarding policy is adhered to at all times.
• Tech-Savvy: Competence in using IT tools such as Microsoft Word, Excel, PowerPoint, and Teams.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training throughout their employment.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

How to Apply:

If you’re ready to make a real difference to the future of young people in North West and South West London, we want to hear from you! Please send your CV and a cover letter (no more than two pages) outlining why you are the ideal candidate for this role. Applications must be submitted by 23:30 on 17 April 2025. Please note that applications without a cover letter will not be considered.

Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. While we aim to respond to all applicants, if you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.

Join us and be part of an organisation that’s shaping the future of young people across the country. Apply today!

We’re looking for an experienced Digital Marketing Manager to drive forward and innovate our digital marketing strategy, ensuring our online visibility, engagement and revenue are key enablers for our fundraising efforts. 

Sitting within the Marketing and Communications team, this strategic role will focus on delivering impactful digital experiences to strengthen our brand presence, maximise audience reach and support growth. The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

The Digital Marketing Manager will be accountable for the performance of our website, email, SEO, CRM, PPC and paid social, ensuring all our digital channels are optimised for both awareness and income generation. This hands-on role will see you lead the team to implement, deliver and evaluate exceptional and effective digital activity, using data and insight to inform decisions. To spearhead our digital marketing transformation, you’ll need to be an ambitious and experienced professional, who thrives in a fast-paced environment.

Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives
• Shape the way we connect with our audiences, primarily through strategic (but not limited to) use of email, content creation, website management, SEO, PPC, paid social and CRM marketing
• Identify opportunities to maximise brand awareness, engagement and online revenue generation
• Track, analyse and report on digital performance metrics, providing actionable insights as well as data and market research to improve and inform digital marketing effectiveness
• Oversee the delivery, roll-out and continual improvement of a new website by setting the strategy, implementing SEO best practices and using data insight and analytics to improve visibility and traffic, as well as establishing engaging user journeys which increase conversion rates and improve fundraising campaigns
• Plan, execute and optimise bespoke digital campaigns, paid as well as organic, which leverage data to refine strategies, boost engagement, maximise reach and increase supporter interaction and brand advocacy
• Lead the creation, segmentation, automation and deployment of email and CRM campaigns to enhance audience journeys and maximise engagement and conversion, using performance and insights to inform improvements
• Maximise our paid advertising accounts, including Google Ads, monitoring performance to ensure they are data-driven, cost-efficient and deliver ROI as well as cross-selling opportunities
• Maintain a culture of data-driven decision making and bring visibility and transparency to marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations, the Freedom of Information Act and any other applicable legislation.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 30th April 2025. 

Senior Club Manager

We are looking to recruit an experienced Youth Work Leader to join a committed staff team, with solid, hands-on experience in delivering high quality, open access youth work.

This is a fun, exciting and challenging role in a growing and ambitious charity where with up to 200 young people attending a session no two days will ever be the same.

If you have experience of delivering high quality, open access youth work and a passion for provide young people with the best possible experiences and opportunities… then we want to hear from you!

Position: Senior Club Manager

Location: Dagenham

Salary: Circa £35K

Hours: Full-time (40 hours a week)

Contract: Permanent

Benefits: 34 days including bank holidays and a day off on your birthday

Closing Date: 9th April 2025

Interview Date: W/C 14th April 2025

About the Role

As an integral member of the delivery team, you will have lead responsibility for the Senior Club offer to 13-19 year olds (up to 25 for those with additional needs). You will create a high-quality, creative and fun environment, which focuses on the needs of young people and is in line with the Youth Zone’s aspirations to provide young people with the best possible experiences and opportunities.

You will have a passion to put young people first and be responsible for the continuous improvement of the delivery and input towards the strategic delivery plan for the Youth Zone. This is a fun, exciting and challenging role in a growing and ambitious charity where with up to 200 young people attending a session no two days will ever be the same.

Key responsibilities include:

• Ensure there is an exciting range of activities on offer for young people aged 13+, 5 nights a week
• Lead on the development, implementation and review of the of the Senior Club offer
• Lead the delivery team on sessions
• Lead, manage, induct, train, support and develop a team of full and part time youth workers and volunteers and work with the Volunteer Recruitment and Training Manager to support CPD and opportunities for accredited and recorded learning
• Motivate, encourage and support young people to participate fully in sessions
• Manage the Senior Club budget and other resources effectively to maximise the benefits to young people
• Support the Youth Zone promotional and outreach plan working in the community both with partners and directly with young people
• Work with the Youth Zone staff to identify opportunities and funding for additional opportunities and experiences for young people
• Develop effective joint working with schools and other agencies to ensure a holistic approach in service delivery to young people including representing the Youth Zone at meetings with partner agencies
• Take responsibility for the close down and opening up of the Youth Zone as required
• Support across the whole Youth Zone offer as required which takes place every evening, weekend and during school holidays and will occasionally include residential work

About You

As Senior Club Manager, you will have experience of working with young people aged 13 to 19 (up to 25 for those with additional needs) in a range of settings. An excellent communicator, you will have the skills to deliver activity programmes to a wide range of young people whilst motivating and engaging staff, volunteers and young people through sessional work.

You will also have experience of:

• Working with young people aged 13 to 19 (up to 25 for those with additional needs) in a range of settings
• Engaging vulnerable, disengaged, or hard to reach young people
• Youth work
• Managing a staff team including volunteers
• Dealing with safeguarding issues within a multi-agency setting
• Organising and delivering a programme of youth work activities in an open access setting
• Leadership, including facilitating/running youth provision and leading a staff team

About the Organisation

Evenings and weekends, 52 weeks a year, this is the place for 8-19-year-olds and up to 25 years old with additional needs in East London to make friends, try new things and start their fantastic future now. This is so much more than a youth club. Within the £6.15million home, you’ll find a dedicated team of youth workers who are committed to helping young people discover their passion and purpose and to supporting them through the challenges young people face today.

The organisation is committed to the safeguarding of young people. In accordance with the Child Protection and Safeguarding procedures, this position requires a enhanced DBS check. The strength of the Youth Zones comes from the diversity of the people within this vibrant network. The Youth Zone teams reflect the communities they serve, and values people working together from a range of different backgrounds locally and nationally, and with different experiences, all with a shared passion for boosting the aspirations of young people across the country. Diversity brings innovation, fresh ideas and creativity, and we actively strive to create a culture that is truly inclusive and fair for all and where everyone in the team can be themselves and thrive.

You may have experience in areas such as Youth Worker, Senior Youth Worker, Club Youth Worker, Youth Club Worker, Youth Club Manager, Manager Youth Work, Children, Youth, Young People, School Holiday Club Manager, School Holiday Club Leader, Youth Case Worker, Activities Coordinator, Activities Leader, Volunteer Manager, Volunteer Management. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.