Engagement Jobs

SAT-7 UK is looking to recruit a Supporter Engagement Officer to inspire and influence individuals and the UK Church to show love, strengthen faith and bring joy to millions of people across the Middle East and North Africa.

This is an exciting opportunity for a well-organised and personable individual to help support and build our relationships with individual supporters.We are looking for someone with good administrative and organisational skills to help increase the impact of direct mail (appeals), the development of welcome and regular giving programmes, fundraising projects, and in using personal communications (including phone) to connect with supporters.

Applicants should have excellent communication and implementation skills, enjoy the challenge of working in a growing team at a time of transition, and thrive in the context of a voluntary sector environment.  The role requires someone motivated by their Christian faith with a personal interest and heart for the people of the Middle East and North Africa.

KEY RESPONSIBILITIES

• Support the High Level Donor (HLD) touchpoint plan by ringing supporters on a weekly basis
• Track and record communications with prospects and donors in the supporter database
• Use the database to identify HLD prospects and to run regular reports about individual giving as guided by the Fundraising Manager
• Contribute to the delivery of direct marketing campaigns (supporter and external appeal mailings), including preparing appeal briefs, kick-off meetings, liaising with colleagues, external copywriter and external agency/mailing house
• Help develop and grow the joy bringer (regular giving) programme through the use of new data insights, reporting, anniversary gifts and online events
• Ensure individual supporter relationships (including HLDs) are appropriately managed, thanked and asked
• Support key supporter/donor care management processes and programmes
• Support the expansion of digital fundraising campaigns
• Support the development of other fundraising opportunities including legacies / in-memorium giving, emergency appeals and projects e.g. for supporter-sponsored events

If this sounds like the right role for you and you would like to find out more, please see the Application Pack and apply via the SAT-7 UK website.

Are you ready to make a real impact? Age UK Doncaster is looking for an energetic Outreach and Engagement Officer to join our Keep in Mind service. Keep in Mind will be delivered by a network of Delivery and Support Partners. It will bring together collective expertise to achieve a whole systems approach to Community Therapy and Support Services. This role involves engaging with communities to ensure older adults and their families and other support networks can easily access essential support and information.

Key Responsibilities:

• Community Presence: Engage in local hubs, including GP practices, care homes, and family centers, to build awareness of dementia support available in Doncaster.
• Inclusive Outreach: Ensure that under-represented groups, especially men and the LGBTQ+ community, have access to vital services.
• Relationship Building: Partner with local services to promote key resources like Your Life Doncaster and Carers Wellbeing Service.
• Gathering Community Voices: Capture real-life experiences to help guide our support efforts.

What You’ll Bring:

IT and Social Media Proficiency: Strong skills in Microsoft Office and confidence using databases to manage information accurately. Be able to oversee promotional materials and the use of ordering and promotion systems and social media.

Passion for Community Work: If you have great interpersonal and communication skills; experience in social care or health and are looking for a new career path, we’ll provide training to set you up for success.

Motivation and Empathy: A natural ability to connect with diverse, socially excluded groups and make a positive impact in their lives. Have active listening skills and be able to hold motivational person centered conversations.

Who we are:

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally.  Our vision is a future where more lives are saved from suicide.

About the role:

We are looking for a highly experienced and skilled project manager (with sales and engagement experience for the FT role) who will help create, execute and evaluate multi project plans and engagement strategies whilst continuously assessing impact and ROI.  You will be a driven project manager with a business mind that has a passion for excellence and delivering high quality outputs that show impact. From planning with the Training Manager to developing and delivering project plans with the Head of Training, Training team, SMT and external partners, you will thrive on the smooth running of our training operations. There is also a focus on engagement and sales to fill our courses for the full-time role, with the support and direction of our Head of Marketing and Communications. You will be someone who loves to exceed targets and sales with outreach activities.

Please reflect that while this is a highly rewarding role with significant real world impact, grit and resilience is required due to the demands of remote working, the subject matter, fast paced and flexible multi-tasking, and the need for a highly goal and results oriented approach.

Main Duties and Responsibilities:

· To project manage all our training and services with effective and clear planning, delivery, evaluation and reporting

· Manage contract development, communications, budget planning, timelines and reporting to clients and SMT

· Identify, nurture, and grow client relationships

· Negotiate and influence showing diplomacy, whilst maintaining a firm stance that projects are delivered within our resources and in time

· Work successfully in partnership with a range of internal and external staff and other stakeholders

· Report on progress of each project ensuring filling all training courses places, including doing engagement activity to fill places against set targets and KPIs.

· Work with the Head of Finance to ensure we set realistic targets, budgets and ensure we analyse income performance

· Work closely with the Training Manager and Head of Training, SMT and wider training team to implement the training strategy and action plans to drive forward and grow our training

· Develop action plans with Head of Marketing and Communications for each course and then implement these operationally to drive engagement, increase visibility, sales and income to improve our course sales

· Working with the Training Manager to ensure quality assurance across our courses including proofreading documents and overseeing our training Powerpoints

· To analyse training evaluation data to identify any risks (such as courses not being filled)

· Make recommendations for efficiencies and improve the client experience from initial contact to feedback

· To have oversight of and refinement of our systems and processes such as Salesforce and communications

· Ensure that all training activities adhere to relevant health and safety regulations, safeguarding, suicide prevention and ethical guidelines

· Do any duties to support the Training Manager.

To be successful and thrive in this role, you must be confident, flexible, have pride in your attention to detail, be extremely organised, meet deadlines and be driven to exceed targets. You will need to be a clear and concise communicator as you will be reporting and collaborating with a wide range of audiences.  You will need to be self-motivated and work comfortably on your own and enjoy working in a team. You will enjoy working operationally as well as having a strategic approach to your work.

For this role, you will need:

· Evidence of leading and implementation of successful project plans to deadlines and within budgets

· Evidence of operational, financial and business planning and the financial acumen to set and monitor budgets

· Experience of building excellent client relationships including the public and people at a high level within organisations

· Great negotiation and diplomacy skills whilst having the confidence to ensure your projects are delivered to plan

· To be an excellent verbal and written communicator and experience of adapting your communications to different clients

· To be a confident negotiator and clear presenter

· Proven track record of increasing sales and/ or income through effective engagement

· To have a positive “can-do” attitude and enjoy adapting to different tasks and challenges

· The ability to work independently and in a team

· Willingness to learn and grow from the support and direction from the Training Manager

· Represent Grassroots Suicide Prevention on external groups and promote our services and expertise.

· Experience of Eventbrite Microsoft Office Excel, Office, and Outlook, CRM systems (such as Salesforce), Eventbrite, SurveyMonkey, Mailchimp etc

· Understand the importance of consistent branding and key messages

· A genuine passion for the Grassroots Suicide Prevention’s mission and values.

Bonus points for:

· Project management with a teaching and learning background

· Experience of working in Health and Social Care/ Mental Health or suicide prevention

· Experience of sales, particularly of training courses

· Experience of design and accessibility in communications

Why Suicide Prevention

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some cases.
• Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
• Learning and development opportunities
• A creative, friendly and collaborative culture.

Job Title: Church Engagement & Fundraising Officer

Responsible to: Church Engagement Manager

Salary: £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week (occasional weekend work with time off in lieu). Up to 20% of this role is travel within Britain and Ireland. Permanent contract.

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week

· Season Ticket Loan

USPG is the Anglican mission agency that partners with churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice. You can find out more about our work by visiting USPG's website.

The Job

Reporting to the Church Engagement Manager, this role sits within the Communications, Engagement and Fundraising team. This role will raise the profile and fundraising potential of USPG whilst creating a deeper understanding of its work across the Anglican Communion within the UK as a major organisational priority. The role has been created to offer bespoke fundraising support, often face-to-face, to a defined set of churches and community members to enable and enrich their fundraising contribution at USPG. The role will motivate churches, community members and groups to engage through their giving, praying, and supporter actions.

About You

You are a confident and self-motivated fundraiser or event organiser with a passion for engaging local churches. You are energised by community fundraising initiatives, large event engagement, challenge runs and relationship building. You will bring your experience in church engagement to build and nurture new and existing networks and relationships. You will support volunteers within their area of influence and draw on volunteer expertise where possible. You’ll generate creative and effective engagement ideas and be ready to partner with stakeholders including volunteers, leaders, pastors, ministers, colleagues and Christian media.

The Church Engagement & Fundraising Officer will play a key role in co-ordinating and supporting community fundraising activities including USPG’s own engagement events, third party events and supporter led events. 

How to apply

Please visit our website vacancies page for details.

Closing Date: EOB 7 January, 2025

Interview Dates: Week commencing 13 January, 2025

Job Title: Engagement Coordinator (Restoring the Soar) Temporary March 2025 - June 2026

Advertised Salary: £29,000

Working Hours: 37 Hours, Monday - Friday, some evenings and weekends are required for this role.

Location: The Old Mill, 9 Soar Lane, LE3 5DE/Leicestershire and Rutland Wildlife Trust office. 3 days per week expected to work from location or office base.

Canal & River Trust is recruiting an Engagement Co-ordinator with funding from The National Lottery Heritage Fund (Heritage Fund) to work on the Restoring the Soar partnership project together with Leicester City Council and Leicestershire and Rutland Wildlife Trust - for a detailed description of the Restoring the Soar project and to apply for this vacancy please follow the link to our jobs page to see attached RtS additional job description document.

The key purpose of the Restoring the Soar – Engagement Coordinator post is to work closely with the Restoring the Soar partners, local communities and stakeholders and run ‘test & trial’ pilot activities to inform the creation of the wider delivery bid. The role serves as a catalyst and facilitator, empowering local individuals and organisations to lead community development and place-making efforts, fostering inclusion, capacity, and resilience through active listening.

This role will specifically work with communities and stakeholders adjacent to the Grand Union Canal and the River Soar between Frog Island and Watermead Country Park in Leicester with focus on waterway users including boaters, non-powered craft users, towpath users (dog walkers, cyclists, active travel) and the local communities that live and work within 1km of the canal and river.
The ideal candidate for this role will be an expert in building relationships across Leicester’s diverse communities and experienced in inclusive community engagement and communication techniques, with a passion for designing new approaches.

Location and coverage
The role will be based working from home with an expectation of working 3 days per week expected to work from location or office base.

This role is recruited as a part-time or full-time fixed-term contract (minimum 0.5 FTE) of 15 months with the opportunity of extension of the contract at the end of this term depending on funding. We are committed to building a diverse and inclusive team. As Canal & River Trust do not have an office in Leicester, a shared workspace at Leicestershire and Rutland Wildlife Trust will be available. Much of the work will take place in local community settings.

Skills, knowledge & experience – for a detailed experiences & skills required for this role please also read to the RtS additional role description information document.

Work experience:
• Experience of working within a community setting
• Experience of delivering community and volunteering projects with a heritage, environment, health & wellbeing and/or arts focus.
• Proven ability to be able to build strong relationships and collaborate with partner organisations, communities and key stakeholders to delivery mutual benefits and co-designed projects and programmes
• Experience of sourcing and coordinating social action/volunteer projects
• Experience of project management, delivery, reporting and evaluation
• Comprehensive working knowledge of issues relating to working with young people or vulnerable people including safeguarding
• Experience of working within the Third Sector/Voluntary organisations is desirable

Skills:
• Ability to work or experience of working effectively with a diverse group of people, including minority or marginalised or underrepresented communities
• Excellent project management skills including budget management and control
• Excellent communication and interpersonal skills
• High levels of energy and commitment
• Ability and willingness to work evenings / weekends as required
• Ability to work well under pressure, be motivated and self-managed.

For a detailed description of the Restoring the Soar project and to apply for this vacancy please follow the link to our jobs page to see attached RtS additional job description document.

Stargardt's Connected is a unique award-winning charity supporting those with the rare sight loss condition Stargardt's Disease. Our mission is raising awareness, giving support and seeking a cure.  Founded in 2017, to address the lack of support and awareness around the condition, today the charity reaches well over a 1000 people and is rapidly growing.  

The following are the range of duties you will be asked to contribute to and would be undertaken dependent on priorities and capacity.

● Manage the Charity’s email inboxes, responding to communications from the Stargardt’s Community, volunteers, external partners, and third parties. Triage messages, escalate to the CEO when necessary, and develop responses with appropriate signposting to information and support.

● Represent the Charity at various in-person events alongside the CEO, including Stargardt’s Connected events (e.g. annual conference, summer picnic) and external events (e.g., Sight Village, fundraising events, other sight loss charity events).

● Assist the CEO in developing content for presentations, articles, and resources for the Charity.

● Co-ordinate the development and dissemination of the Stargardt’s Connected e-newsletter via Mailchimp, collaborating with the CEO to gather and create content.

● Co-ordinate the Charity’s social media channels (X, Facebook, Instagram, YouTube, LinkedIn), ensuring timely posting of news and updates, building a following, and responding to comments and direct messages, escalating to the CEO as needed.

● Oversee the Charity’s Zoom account, including setting up and helping to run online meetings for Community events, Trustee meetings, and ad-hoc meetings with external partners.

● Support the organisation and coordination of logistics for Charity activities, including liaising with vendors, organising travel and accommodation for conferences, managing event registrations, handling donations, and coordinating the sign-off and submission of policies and reports.

● Take ownership of the Charity’s Google Drive, establishing systems and processes to manage files in compliance with data protection, audit policies, and best practices.

● Attend and minute meetings with external partners and the Board of Trustees as requested.

● Any other similar reasonable duties as required

· To be responsible for the recruitment and retention of Doorstep Library volunteers for home and online reading projects, ensuring they are fully trained and vetted and able to deliver our reading projects in accordance with our policies

· To devise and deliver a volunteer recruitment and retention strategy to ensure Doorstep Library has sufficient volunteers to deliver it targets

· To actively manage and develop the volunteer journey to ensure that our volunteers’ time is maximised and that they have a fulfilling and rewarding volunteer experience

· To line manage the Volunteer Coordinator and matrix manage the Volunteer Support Officer

ABOUT THE ROLE

We are looking for an experienced and dynamic volunteer manager with the skills, confidence and ability to build, maintain and report upon a diverse and committed volunteer cohort to deliver our home and online reading sessions. You will be a passionate advocate for children’s literacy and a creative thinker, able to spot and develop opportunities for engagement in local communities and with corporate partners.

An excellent communicator verbally and in writing, you will be able to tell the Doorstep Library story to a wide variety of audiences and promote the benefits of volunteering with us. You will build upon existing work to create and deliver a volunteer recruitment strategy that meets our requirements and enables us to deliver our targets and grow our services.

In return, we offer a varied role in a small friendly team, with an exciting blend of strategy and delivery which you can shape and make your own; a flexible approach; and training and development opportunities.

MAIN RESPONSIBILITIES & DUTIES

STRATEGIC

· Work under the guidance of the Head of Delivery & Engagement to design, implement and be responsible for the Volunteering Strategy - to recruit, train and retain enough volunteers to meet our delivery targets and grow our services

· Collaborate with the Service Delivery Manager and the Marketing & Communications Manager to identify delivery gaps across boroughs and create targeted recruitment campaigns

· Work with the Fundraising team to develop and manage corporate volunteering from/with income partnerships

· Research and reach out to community events/groups to raise awareness about Doorstep Library in the areas we operate in

· Manage the Volunteer Committee – coordinating and enlisting volunteer involvement as required, delivering outcomes

· Have overall responsibility for the evaluation and development of training and guidance resources for volunteers

· Diversify the volunteer offer and establish/develop supporting partnerships with schools and corporates

· Provide quarterly volunteering reports for SMT, the CEO and the Board of Trustees

· Keep abreast of current developments in the volunteering sector, ensuring our volunteering offer is up to date

· Lead on the development and systematic review of volunteer related policies, processes and procedures.

· Where requested by the Senior Management Team, contribute to the review of wider Doorstep Library policies, processes and procedures.

· Adhere to Doorstep Library policies, processes and procedures in all aspects of volunteer management

DELIVERY

 (with the support of the Volunteer Coordinator and Volunteer Support Officer)

· Manage the successful and timely completion of the volunteer onboarding process, including- interviews, DBS checks, references and liaising effectively with the delivery team on volunteer trials and appropriate placement across our projects

· Create, deliver and systematically review volunteer training (initial and refresher) ensuring content is up to date and all volunteers are fully trained in delivery and safeguarding in line with Doorstep Library’s policies

· Develop and manage the stewardship of volunteers on an ongoing basis and retain comprehensive oversight of all volunteers throughout their volunteering journey

· Curate, with the Marketing & Communications Manager, regular content and communications about our volunteering offer (i.e. case studies, blogs, newsletters etc.)

· Oversee the functionality of the relevant parts of the Volunteer Database (managed by an external company) suggesting improvements/developments where necessary

·  Ensure the database is kept up to date with required information about all volunteers

· Work with the Marketing & Communications Manager to ensure our website volunteering pages and ‘Volunteers’ Area’ are up to date with relevant content

· Collaborate effectively with the Service Delivery Manager to ensure project volunteering needs are met

· Ensure effective communication with the Service Delivery Team on volunteer issues

HR AND LINE MANAGEMENT

· Direct Line Management responsibility for the Volunteer Coordinator (full time) and matrix managed responsibility of an existing member of staff (Volunteer Support Officer) working one day a week with the volunteer team

PERSON SPECIFICATION

Essential Criteria

Demonstrable experience of recruiting and managing volunteers

Excellent communication skills with the ability to communicate effectively in writing and in person on a variety of platforms and to a wide range of audiences

Strong presenting skills, able to tailor talks/presentations to different groups of different sizes and backgrounds

Demonstrable experience of building and stewarding relationships/partnerships

Able to manage and interpret large amounts of (largely numerical) data

Able to produce clear written reports

Effective and willing collaborator, able to work with other colleagues in other teams to achieve shared objectives

Able to manage own time and well-being effectively, ensuring targets/objectives are met while work/life balance is effective

Ability to see the bigger picture and translate thoughts and ideas into strategic plans

Ability to think laterally and creatively to recruit volunteers in a competitive volunteering landscape

Line management experience

Desirable Criteria

Familiarity with databases, analysing data and running reports

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. 

About the role

This role is focussed on advancing seasonal agricultural workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role will work closely together with our Peer Engagement team and Outreach Caseworkers.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promote applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in seasonal agriculture.

Main tasks and responsibilities

Peer engagement and outreach

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

· To contribute to and translate information for communication with workers, on their rights and entitlements and to support WSC Worker Power work.

· To monitor and respond to email, phone and message enquiries from workers.

· Support workers to access external services when needed

· Liaising with community and civil society organisations to build strong community networks

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for seasonal workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate, and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case recording systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in Russian and/or a Central Asian language
• Experience of work in a precarious labour sector (eg seasonal agriculture, social care, or other)
• Experience of work in seasonal agriculture
• Experience of developing and facilitating workshops/educational events- 1 year
• Experience of facilitating public outreach sessions/events - 1 year 
• Experience of building and developing relationships with community and civil society organisations - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality. 

The outreach work WSC undertakes is based in Scotland and therefore you will need to be based in Scotland.

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required

At Roald Dahl’s Marvellous Children’s Charity, we’re looking for a dedicated and enthusiastic Digital Engagement Coordinator to join our team and help us deliver life-changing support to families navigating complex, lifelong conditions.

About Us

We are a small charity with a big mission: to provide specialist nurses and support services for seriously ill children and their families. From online workshops to emotional support, we ensure every family gets the help they need—completely free of charge.

The Role

In this exciting role, you’ll have the opportunity to:

• Develop and deliver bespoke online programmes for young people and their families.
• Build and maintain meaningful relationships with beneficiaries.
• Safeguard the welfare of children and young people, ensuring all interactions align with best practices and relevant legislation.
• Support the collection of impactful outcomes data to help improve our services and share our success stories.
• Collaborate with the Fundraising Team by providing insights and stories that enhance funding applications.

This is a varied role that requires empathy, adaptability, and excellent organisational skills. If you’re looking to work in a supportive team environment while directly improving lives, this is the job for you!

What We’re Looking For

Skills and Knowledge

• A youth or family work qualification (or equivalent experience).
• Proven ability to engage with children, young people, and families in a sensitive and effective manner.
• Strong IT skills, particularly with video conferencing tools.
• Experience in delivering online workshops or training sessions.

Personal Qualities

• Empathetic, enthusiastic, and self-motivated.
• Excellent time management and teamwork skills.
• Flexibility to adapt to the evolving needs of the role.

What We Offer

• Flexible hybrid working arrangements.
• 25 days of annual leave (pro rata) plus bank holidays.
• A collaborative, inclusive work environment where your contributions make a real impact.

Additional Information

• The role involves some evening and weekend work to accommodate workshops and events.
• Occasional travel within the UK may be required.
• Successful candidates will undergo an enhanced DBS check.

Closing Date: 30th January 2025

Roald Dahl’s Marvellous Children’s Charity is committed to equality and inclusivity. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure you can perform at your best.

The policy and engagement officer will play an integral role in engaging with charities and other organisations across the substance misuse field to support Collective Voice to influence decision-makers to improve England’s drug and alcohol treatment and recovery system and to champion the role of charities in delivering it.

Collective Voice is the national alliance of voluntary sector drug and alcohol treatment and recovery services.  We advocate for a system that reduces harm and nurtures recovery and the vital role of charities in delivering this.

In a typical week you might draft a response to a government consultation on national policy, support a meeting to convene and collate the views of the field on a key issue, write our weekly e-bulletin to engage and inform stakeholders, brief the Director on a policy issue before they meet officials in Whitehall, take minutes at a board meeting, or write a blog analysing and explaining policy developments.

Forming a team of just two with the Director, the post holder will work closely with the Director across all functions of the organisation.  This represents, therefore, a significant opportunity for professional development.

Key responsibilities

1. Advocating for treatment and recovery (40%)
• Support Collective Voice to develop authentic, empowering and influential public positions on policy and campaigning issues
•Research and draft high quality influencing materials, including formal policy submissions, briefings, blogs and articles
• Develop expert knowledge in specific areas relevant to CV’s strategy and make recommendations for proactive and reactive responses
• Represent Collective Voice at external meetings and events, including some public speaking
• Develop relationships with relevant stakeholders in national and local government, policy and advocacy charities and beyond

2. Building the field (35%)
• Work with the Director to build our work to convene the field, currently through Collective Voice’s groups and events (online and in person) including providing administration and chairing where appropriate.
• Engage and convene organisations across the field and wider partners to gather intelligence, good practice and canvas opinion to inform policy positions
• Manage a range of projects, setting and meeting own deadlines and managing simple budgets where needed
• Coordinate Collective Voice’s social media, weekly e-bulletin and blogs to engage and inform the field and support delivery of our strategy

3. Strengthening our Collective Voice (20%)
• Contribute to the strategic and organisational development of Collective Voice, working alongside the Director
• Support governance by organising board meetings, writing minutes and papers and communicating with trustees
• Be a proud ambassador for the organisation and the wider sector at all times • Manage contractors and/or junior staff where appropriate
• Work flexibly and pragmatically within the constraints of a small organisation with a high profile
• Provide general administrative support appropriate to a charity of this size

4.Developing self and values (5%)
Proactively pursue formal and informal learning opportunities and create own development plan
• Actively participate in line-management and appraisal processes

Hours: Full time, 35 hours per week

Are you passionate about sexual health and ready to drive awareness of vital NHS services?

MSI UK is seeking a highly motivated and organised Engagement Manager to join our NHS Contracts, Business Development, and Engagement Team. In the Engagement Manager, you will play a key part in building relationships with stakeholders, including GPs, Sexual Health Services, and other agencies, to increase referrals and awareness of MSI UK’s services, such as termination of pregnancy, vasectomy, and contraception services.

Your passion and drive can make a lasting impact

We are seeking an Engagement Manager with excellent communication and organisational skills, who is confident engaging with stakeholders and managing multiple priorities. A passion for sexual health and the ability to deliver informative presentations are essential. The ideal candidate will also have an analytical mindset to conduct postcode and competitor analyses, helping to drive strategic decisions and improve service awareness.

Key Responsibilities:

• Develop and implement an engagement strategy with key stakeholders, including conducting postcode and competitor analyses to identify gaps and opportunities.
• Deliver presentations to promote MSI UK services and attend conferences to build relationships.
• Produce monthly reports on engagement activities and outcomes.
• Collaborate with Regional Treatment Centre colleagues to create referral pathways and support procurement processes when needed.
• Stay updated on healthcare changes and contribute to local marketing strategies to improve market share.

What can we offer you as an Engagement Manager

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward: Take advantage of a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

Position: Volunteer Engagement & Communications Manager
Type: Full-time (35 hours a week), Fixed Term until 27 February 2026
Location: Office-based in London with flexibility to work remotely
Salary: £39,717* per annum plus excellent benefits
Salary Band and Job Family: Band 3, Charity

*You will start at our entry point salary of £39,717 per annum, increasing to £42,199 after 6 months service and satisfactory performance and to £44,681 after a further 6 months.

An immediate start from February 2025 is desirable.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

Please note this is a fixed term contract until 27 February 2026

We are looking for an experienced individual who can lead a team and provide high quality communications and engagement activities to volunteers and volunteer managers through a time of change.

You will be expected to lead the Volunteer Engagement and Communications team, ensuring that we have a high-quality programme of engagement, communication, learning and development across our volunteer community. 

We are currently going through a programme of transformation to implement a new Volunteer Management System and transform the services and support we provide to the MS community. This includes how we deliver our services across our central offer, and in the regions and nations and in the MS community. It will also involve innovating our services to offer more choice and support, allowing us to reach more people than ever before. We understand our volunteers and this role are integral to the success of this change.

Closing date for applications: Monday 6 January 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

As the Digital Engagement Officer, you’ll play a crucial role in developing and delivering digital campaigns that make an impact to support fundraising and the wider organization, growing awareness of our work. You will connect with existing supporters and build new relationships, ensuring high-quality, personalised communication that drives income and contributes to a powerful supporter experience.

Scope of role

The Digital Engagement Officer plays a vital role in sharing our impact and connecting our work to new audiences. You will be responsible for the delivery of our email and social media campaigns and projects, our website and promotional marketing  materials. Reporting into the Communications and PR Manager, your knowledge and analysis will help inform and shape the communications strategy for the charity to help drive us forward.

Key Responsibilities

As Digital Engagement Officer, you will:

• Engage a wide range of supporters, partners and clients
• Data analysis and audience targeting
• Plan and deliver digital and social media campaigns
• Digital strategies
• Website maintenance and content creation
• Creation of promotional marketing materials for our various projects

Please download the full Job Description for more details.

Brent Food Bank can only function effectively with a core of volunteers who are engaged in all aspects of the foodbank's operation. As the Food Bank becomes busier and as its services grow the Volunteer Coordinator will be responsible for promoting volunteer engagement, the development of our current volunteer community, and the recruitment and development of new volunteers.