Employment And Training Manager Jobs in Home Based

As part of the evolution of our mental health support service, we have an exciting new role available- Complex Needs Support Worker - working a minimum of 35 hours per week.

We offer -

• A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
• A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
• A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
• Regular support from your line manager and colleagues.
• Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
• A* health plan*, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
• Attractive pension scheme
• Access to Blue Light Card
• Mileage paid for car usage

Sociable working patterns, with no weekend or bank holiday working

Norton Housing and Support is Investors in People Accredited.

Job Summary:

To provide one-to-one support to Service Users with ongoing complex mental health needs, in line with individual support plans.
Supporting individuals to live successfully with their mental health condition through the use of enabling and asset-based approaches that reduce the risk of crisis and respond effectively, ensuring residents are ‘Not just coping but Living’
Following NH&S organisational values:

· Person-centred

· Empowerment

· Respect

· Inclusiveness

· Integrity

· Working in partnership

No personal care is involved.

If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.

We are looking for a candidate with:

• Minimum of 4 years demonstrable experience and / or a minimum of level 3 qualification in Health and Social Care or similar related subject
• Demonstrable experience in providing positive, engaging and enabling support for people with mental health needs that motivates and creates healthy challenges to inspire personal development.
• Demonstrable experience of applying Trauma Informed Practice within a similar role or setting
• Experience in observing and assessing complex service user behaviours and implementing strategies to remove harmful and unhealthy patterns of behaviour.
• Active listening skills and ability to apply Unconditional Positive Regard
• Ability to apply experience and knowledge to support those residents with substance misuse to enable sobriety and maintenance of recovery
• Ability to respond confidently and sensitively to manage an individual in crisis.

For more infotmation please see the full job description and person specification for the role. 

As the role involves working across our Leicester based supported housing schemes, the successful candidate will need a reasonable independent means of transport.

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.

To apply, please send us your CV and a covering letter explaining how you meet the person specification for the role.

Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after 18th October, and will be conducted in 2 stages –

Stage 1 - ½ hr online interview

Stage 2 (if successful at Stage 1); Formal Interview Process (approx. 1.5hrs)

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.

Circa £48,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Senior UK Policy Adviser: Health and Wellbeing.

As a member of the UK Policy and Advocacy team, this role will be responsible for leading our policy work focusing on early childhood health and wellbeing. Working closely with colleagues across the Advocacy and Programmes Departments, the role will be expected to develop and deliver an effective influencing strategy, based on robust evidence and persuasive policy asks that help protect and promote the physical and mental health and wellbeing of babies and young children living in the UK. You’ll be joining at an exciting time for our team as we adapt our Early Moments Matter Campaign to the context of influencing and engaging with a new Government.

To succeed in this role, you’ll need to have an in-depth understanding of policy-making processes and how to develop effective influencing strategies, excellent research and writing skills and a good understanding of the policy context of early childhood health and/or other UK child wellbeing topic area. 

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Tuesday 12 November 2024.

Interview date: Thursday 28 November 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Job Title: Gardener Project Officer for Young Marketeers Newcastle

Position Type: Freelance

Reports to: Development Manager

Based at: Home-working and at schools in Newcastle

Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses

Contract: Temporary 

Job Purpose

· To manage the delivery of Young Marketeers in Newcastle in four primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Recruit four schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for four schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Development Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

Essential  

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

· Experience of working for a charity or not for profit organisation

· Experience of working in primary schools and engaging children

The London Diocesan Fund (LDF) is seeking a Buildings Support Administrator   to play a key role within the Parish Area Support team, based from St James' Clapton. 

Job Summary 

We are seeking a dedicated and detail-oriented Building Support Administrator to oversee the development and optimization of buildings within the Hackney cluster of a strategic funded programme. This cluster of churches in the Catholic tradition are working collaborative on a new mission project in the North-East Hackney area.

The successful candidate will be responsible for ensuring that all buildings are maintained to the highest standards and provide ongoing support to the local clergy.

You will be supporting churches in the Hackney area, working one day per week at St James Clapton with the remaining hours supporting other local churches.

Job responsibilities 

Administrative 

• Oversee maintenance of all equipment and buildings, ensuring compliance with relevant regulation e.g. photocopiers, boiler servicing, gas and electrical safety.

• Maintain building related records & liaise with Building Development Consultants.

• Administer Church bookings – including managing the bookings diary, dealing with enquiries, taking and confirming bookings on a selective basis depending on the suitability of the event/group. Invoice all bookings and record payments.

• Act as main contact point with tenants of church properties. Ensure we meet our landlord obligations, rent and utilities payments are collected on time, contracts are kept up to date and renewed as necessary 

• Maintain a close relationship with all users of our buildings and resolve any problems they may have 

Reception and Hospitality 

• Provide a friendly and professional welcome to visitors to the church and office. 

Other 

• Undertake any other duties commensurate with the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Educated to A-Level or equivalent standard. 

• Experience of providing administrative support in a busy working environment. 

• Administratively efficient. 

• Good time management skills, including ability to set priorities. 

• IT proficiency (MS Office). 

• Empathetic to the mission and values of the Church of England 

• Right to work in the UK 

• The person will not require a basic DBS check 

Desirable 

• Administration related qualification. 

• Some understanding of Church of England structures and ministerial training/development. 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

Interviews will be held on the morning of 2nd December 2024 and the afternoon of 5th December 2024. 

Can you see yourself creating and nurturing a network of informed and engaged volunteers? Imagine being their main go-to for info and guidance on their volunteer journey. Can you connect with these awesome people and help them shine?

As part of a team across South Coast and London you will manage an existing cohort of active volunteers providing dedicated support in their work helping their mentees secure outcomes including personal development, jobs and self-employment. This role is 17.5 hours per week.

Are you excited about providing volunteers with consistently stellar service that inspires them to make a real difference in young people's lives, and are you ready to empower them for incredibly positive outcomes? Picture yourself leading and supporting a group of volunteers. You'll use our CRM (Customer Relationship Management) and your connections with fellow team members to link up with opportunities that support young people and our programmes.

We're all about keeping things in tip-top shape so can you dive into the detail and keep things running smoothly, like accurately tracking, recording, and keeping tabs on volunteer activity? And can you encourage volunteers to do their part by keeping our systems up to scratch, ensuring we're always on the ball with core vetting and training requirements?

As well as the serious stuff, we're big on showing love to our volunteers! Our volunteers are exceptional individuals driven by a deep passion to ensure the success of the young people they mentor. You'll collaborate with volunteers from various backgrounds, each bringing a rich tapestry of skills to support a young person's journey. As part of the role, you will be expected to host some memory making events around the area in our partner offices with volunteers and our young people. You will work closely with colleagues, delivery partners, and external stakeholders to enhance volunteer opportunities and strengthen our volunteer network. Can you help us expand?

At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. We hope you’ll encourage positive action and change while supporting volunteers from all walks of life.

Ready for the challenge? Be prepared for a little bit of everything, you might find yourself wearing different hats and stepping up when needed. Ready to dive into this adventure with us?

We are looking for an Events and Fundraising Assistant to transform lives through our events and supporter engagement.

Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of women, children and families from many different backgrounds. 

Position: Events and Fundraising Assistant (Events and Supporter Engagement Assistant)

Location: Reading / Hybrid, with at least one day per week in office 

Contract: Permanent, part time position - 22 hours per week, with flexibility to work occasional evenings and weekends

Salary: Pro-rata salary of £13,728 - £15,851 per annum (full time equivalent range £23,088 - £26,658 per annum)

Closing date:  9am Tuesday 19 November 2024

Interview date: Thursday 28 November 2024

Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.

About the role:

As Events and Fundraising Assistant you will ensure that those who chose to support PACT through donations or attending our fundraising events have an exceptional experience. Some of your key responsibilities will include:

· creating and maintaining a calendar of fundraising events and attending them

· efficiently organising our events administration

· provide administrative tasks to our income generation team

· maintain accurate database records and produce reports

· research and develop fundraising opportunities

About you:

The successful Events and Fundraising Assistant will have experience of event organisation and planning. They will enjoy collaborating with others and be an excellent communicator who can plan and prioritise efficiently, whilst delivering exceptional customer service.

If this sounds like you then visit our website and apply today to join a supportive team in a rewarding role and be part of something truly meaningful.

Other roles you may have experience of could include:

Fundraising and Events Assistant, Events Assistant, Fundraising Assistant, Assistant to Events Manager, Community Events Assistant, Events Fundraising Assistant, Marketing and Events Assistant, Events Team Assistant, Marketing Assistant, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role. All opportunities with PACT are based in the UK.

Care Navigator (Diabetes)

Salary: £27,527 - £30,831 per annum + 6% pension

Employment type: 12 months (possible extension)

Hours: 36 hours per week

Based at: Haringey GP Federation offices (or as assigned)

Closing date: 11 November 2024 at 12noon

Interviews: 15 November 2024

Job Reference: 2024006

The Bridge Renewal Trust in partnership with Haringey GP Federation and North Central London Clinical Commissioning Group are delivering a new Pan-Haringey Diabetes Care Navigation Service. 

As a Care Navigator, you will provide support to people whose diabetes is not well managed or who are not engaging with health professionals, in particular, deprived and vulnerable groups within this cohort. You will support people to access diabetes information and/or education in their own language, improve their ability to navigate the health and care system and improve their confidence to self-manage their condition. This is a new and exciting approach to working with people with diabetes in Haringey.

The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.

Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; and a proven track record of working in a multi-disciplinary team, working closely with GP practices and other healthcare professionals, the general public and voluntary sector? Ability to speak Somali, Bengali or another Haringey community language would be desirable.

We are currently recruiting for a Care Navigator who will enable people to better utilise resources in the voluntary and community sector.  This will in part be by direct work with individuals, and also by collating information about voluntary and community resources locally, to share with individuals and health professionals in clinics and GP practices.

This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff. 

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.

For a full job description, please visit the Bridge Renewal Trust website.

Company registration No: 06949568, Registered Charity No: 1131941

The role

With Ace of Clubs, homelessness charity approaching their 30th Anniversary Year, this is an impactful and engaging time to join the charity.  Your role as Community and Volunteering Co-ordinator will be pivotal in these developments.

You will be supporting, coordinating and administrating the charity’s amazing supporters and volunteers.  This requires sustaining and building strong relationships with those who generously contribute in various ways—whether through time, money, practically or professionally.   Our supporters and volunteers are key for the charity's sustainability. 

Our supporters and volunteers are from diverse backgrounds, range in age, and include individuals (including our service users who also volunteer), community groups and corporate teams.  Their contributions are essential for the running of our charity - that provides transformative, daily support for those who are marginalised and experiencing homelessness; including safety, food, warmth, clothing, laundry, showers, IT suite and access to casework and healthcare - all onsite at our warm and welcoming community drop-in.

About You
You need strong administrative, writing, and Microsoft office skills. Additionally, you have a positive mindset and can adapt to a wide range of individuals, from those who use our services to our supporters, volunteers and corporate partners.

While experience working for a charity is not necessarily required, empathy and understanding for individuals experiencing homelessness is essential.

You could be someone looking for an opportunity to grow and develop your career within the charity sector, or someone with extensive experience seeking a more philanthropic and fulfilling role.

Most importantly, you are willing to embrace an environment that is full of compassion and support, but can also be reactive and busy.

Deadline, Shortlisting, Assessment and Onboarding Process

Deadline for applications: Thursday 21st November (10am) 2024

Shortlisting: Thursday 21st November 2024 (will consider shortlisting earlier for candidates who apply earlier)

First Interview: Thursday 28th November 2024

For your application you need to submit:

- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification.

If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.

- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).

Are you a digital technology expert that wants to help Methodist communities explore the online world?

Do you have a desire to develop new ways to fulfil our calling?

Can you inspire others to use and grow technology in their own contexts?

If so, we are keen to hear from you…

The Role

The North West England Methodist District (NWED) is seeking to appoint a Digital Enabler. The role is home-based, with travel throughout the District. The Digital Enabler will facilitate the effective participation by all members in the life of the Church in the North West England District by supporting stakeholders at all levels to facilitate digital evangelism and building and maintaining the District’s online presence.

NWED

NWED came to being in September 2024 following the joining together of a number of Methodist Districts. We cover the geographical area of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire. Within this are inner city, industrial, post-industrial, suburban, and rural areas – no two towns are the same.

The District embraces a rich breadth and variety of theological perspectives and worship styles. A range of fresh expressions of Church (messy church, café church, arts-based projects, digital spaces etc.) are nurtured without neglecting the other, more traditional, expressions and all are equally valued.

We exist primarily to advance the mission of the Methodist Church in our District by supporting churches and circuits (a circuit is a group of churches served by a team, including one or more ministers). The District seeks to support each circuit and church to meet the needs of their members and the communities in which they serve, offering opportunities to worship, work and learn together.

Find out More

The application closing date is 11th November, 2024.

For an informal and confidential discussion about the role, please contact Heather Fergusson, District Secretary: Administration and Compliance on Tel: 01-772-37-21-60 (Ext: 103) 

We are looking for an experienced and passionate Team Leader to work as part of our Advocacy Team.

We are looking for someone who has experience of supervising staff or volunteers and would like to move into a Supervising Advocate role

This position will be split between two services, 4 days at "Wandsworth and Richmond" and the remaining day at "South London and Maudsley"

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can stand by you, and stand up for you, when important decisions are being made about your care, treatment and the way you live your life. They can help you understand your rights and options, and then support you in expressing your views and wishes to the relevant services. They can also speak up on your behalf if that’s what you want. People often work with an advocate when they’re going through some kind of assessment or review of their care or treatment.

How you will make a difference

As well as providing independent advocacy and holding a caseload, I will provide line management to a team of multi-disciplinary advocates within the service. I will provide leadership and management support to that team and be accountable for motivating them to deliver a high-quality service, whilst working to maintain the Advocacy Quality Performance Mark standards. I will support advocates to be accountable for managing the day-to-day delivery of advocacy to their clients, ensuring they take responsibility for managing their caseload and delivering positive outcomes for clients accessing the service. I will lead the team to ensure Rethink CARES is embedded in the service and in the delivery of the service to ensure a positive working culture is maintained.

I will work with the following people and teams
 • All staff and volunteers within the service
 • Service users and user groups
 • Community partners and voluntary sector groups
 • Strategic partners within the local authority and NHS Trust
 • Staff across all Rethink Advocacy services

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Benefits:

• 33 days annual leave (plus eight bank holidays pro rata)
• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Background:

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/About the role

Join Dementia UK as a People Assistant and play a key role in ensuring the smooth delivery of administrative services for the People team. Your work will help provide a high-quality, customer-focused service, contributing to making Dementia UK a fantastic place to work.

As the primary point of contact for the People team inbox, you will manage incoming emails, resolving them where possible, or directing them to the appropriate team members. You will collaborate closely with the wider team and stakeholders across the charity, ensuring that administration tasks are completed to a high standard and in a timely manner. You will also handle general administration in support of the full employee life cycle, from job candidates to leavers and everything in between, plus contribute to wider team projects and data requests.

To succeed in this role, you will possess exceptional customer service skills and have a solid understanding of delivering on customer needs within a structured policy framework. You will have previous experience of working with Microsoft Officer 365 applications and may be working towards a CIPD qualification.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact us.

How to apply:

For more information and to apply, please click on the Apply button.

Your supporting statement should include why you have decided to apply for this role at Dementia UK and answers the following questions. Please note there is a 200-word limit for each answer.

• Please give an example of when you have provided excellent customer service in writing. What made it stand out?
• Tell us about a time when you have performed detailed tasks when working under pressure – how did you manage to keep attention to detail and how did it make you feel?
• Which one of our four organisational values do you most relate to and how have you demonstrated this in your work?

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

This is a pivotal new role in our organisation which will focus on supporting our HR function, premises
management and internal governance administration.

We are looking for a friendly, pro-active individual with a practical approach, excellent organisational skills and the ability to work across teams. High literacy skills and a willingness to develop and improve systems are essential. It would particularly suit someone interested in growing their skills and experience of HR processes. This role will be based at our main office in Bristol and will require the post holder to be present at our office (rather than working from home)

Job title: Immigration advisor
Hours: 35 hours (full time) or contact us for part-time options
Contract: Fixed term for 1 year with the possibility to extend
Salary: £36,352 (OISC L2), £38,750 (OISC L3) or £42,192 (with IAAS Supervising Senior Caseworker accreditation) plus benefits
Office based role in Westminster, London

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking for an Immigration Advisor to provide tailor-made advice to individual clients and to engage them in the process of making informed choices about their future direction. This is an exciting role in our Immigration Team that will work closely with the team to ensure that the centre is able to provide confidential advice and representation, whilst providing support and training to colleagues. We are passionate about defending the rights of our clients and you will be joining a team that achieve great results. The role is pivotal in providing highly skilled legal advice and representation to vulnerable clients across London at no cost to the individual. This is particularly important at a time where free or low-cost advice is becoming harder to find.

If you have the IAAS senior caseworker accreditation, you will be a key advisor with regards to Legal Aid work, including prioritising Legal Aid cases and ensuring that Legal Aid is used whenever appropriate throughout the team.

To apply, please submit a CV and cover letter outlining how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. 

Please refer to the job description for further information.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍·26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
·Two annual wellbeing days
·Access to Blue Light Card discounts
·Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
·Life assurance cover(after probation passed)
·Season ticket loan
·Training and development opportunities

We are looking for a Resident Liaison & Occupancy Lead to join our Central Services team. This role will support the Homes with maintaining occupancy levels, managing the moving in process for individuals requiring our services, assessing financial needs, negotiating contracts and ensuring compliance with regulatory standards.

You will be working with highly skilled and motivated teams with a mission to support veterans and their families. This role will be crucial in fostering connections and enhancing the quality of life for both residents and their families. You should have the ability to work autonomously and with our dedicated teams.

We prioritise the growth and education of our team with a comprehensive training and support programme. We also offer excellent benefits.

Job description

• The Resident Liaison and Occupancy (RLO) Lead will be responsible for managing the full enquiry process for individuals requiring our services, providing excellent levels of customer care. They will ensure a warm and receptive experience for veterans and their partners with our Homes, assist them with their individual financial needs assessments, help coordinate the moving in process, negotiate contracts, and ensure compliance with regulatory standards.

• The RLO Lead will work closely with beneficiaries and their families across all our Homes, as well as local authorities and social workers to ensure that veterans and their partners can access the services and environments that best meet their needs.

Assessment and access to services

• Coordinate and manage the enquiry and moving in process to our Homes from first points of contact or referral to admission, ensuring a smooth transition for veterans and their partners.

• Conduct comprehensive assessments of individuals’ needs in collaboration with our Homes, social workers and healthcare professionals.

• Identify suitable services and support according to our criteria that align with assessed needs, preferences, and best interests of the individuals.

Liaison and coordination

• Act as a primary point of contact for our Homes, social workers, families, and other stakeholders.

• Provide guidance and support to veterans and their families throughout the moving in journey, or where they require support from other services.

• Provide a positive customer experience, helping to facilitate communication and collaboration among all parties involved with the moving in process.

• Work in collaboration with the Marcomms teams to input effective data to relevant analysis.

Contract management

• Negotiate and manage resident agreements with Home Managers, local authorities, residents and families, ensuring cost-effective and high-quality service delivery.

• Monitor relationships and communication with local authorities, community teams and hospital discharge teams addressing any issues or discrepancies in a timely manner.

• Monitor the ratio of self-funders to local authority residents and liaise with the Financial Controller to report their occupancy status.

Quality assurance and compliance

• Ensure that all admissions comply with regulatory standards, our policies, and best practices.

• Conduct regular reviews and audits of the assessment and admissions of new residents into our Homes to maintain high standards of satisfaction.

• Address any concerns or complaints regarding admissions and take appropriate action to resolve issues.

Data management and reporting

• Maintain accurate and up-to-date records of all enquiries, admissions, assessments, and contracts using Found (our occupancy database).

• Prepare regular reports on occupancy activity, outcomes, and performance metrics liaising effectively with the Marcomms team

• Utilise data to identify trends, inform decision-making, and improve service delivery.
• Undertake any other duties as required and consistent with the nature of the role as determined by your manager.