Education Management Jobs
Our Learning and Participation department seeks to inspire people to protect the natural world, train the next generation of experts, and extend our reach, ensuring that our Gardens and wider work are accessible for everyone.
This role is pivotal in maintaining the smooth operation of the Learning and Participation department, providing operational support and excellent customer service across its activities. The position involves close collaboration with our Schools, Community & Access Learning, Family Learning, and Guided Tours teams.
This role requires an Enhanced DBS check + Child Barred List.
About You
Our ideal candidate will be logical and methodical, with experience of planning, administering, and developing processes. They will have excellent verbal and written communication skills, with the ability to work well as part of a team to deliver a high-quality service and project a positive image of Kew
They will be able to manage conflicting priorities and work at pace, being proactive in raising issues and suggesting improvements. Whilst already possessing excellent IT skills, they will be open to new ways of working, and quick to learn new processes.
We expect interviews to take place in the first few weeks of January 2025.
As an operational role, this job is primarily onsite with some capacity to work from home, dependent on business needs.
About Us
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Freelance Facilitator
Reporting to: Senior Programme Lead
Location: West Midlands, particularly Walsall and Staffordshire
Salary: £275 per day (including travel) plus £25 to attend meetings with a school (if required) and £50 for attending half day training or £100 for full day training. Expenses can also be claimed for programme snacks and travel to training.
Power2 is a fast growing and energetic children and young people’s charity that has supported 27,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme.
We believe every child and young person deserves the opportunity to thrive, even when things get tougher. We support young people to get the most out of their education by helping them to improve their mental health and wellbeing and develop their skills. We inspire young people who are at significant risk of school exclusion to re-engage and fulfil their potential at school, at work and in life.
We are seeking Freelance Programme Facilitators to deliver our programmes in the West Midlands, particularly Walsall and Staffordshire. Supported by our Programme Development Manager with training and resources you will help children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.
Programme Facilitators work with significant autonomy and authority. They must embrace responsibility and are accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower young people to develop self-esteem, become resilient and engage with school and their own future. They give each young person the time, the confidence and skills to engage with their education.
You will work in schools and community settings to support young people and their families to ensure that at-risk children and young people make the most of their potential and improve their life chances. Work will include 1:1 support and delivery of Power2’s core programmes.
We believe every child and young person deserves the opportunity to thrive, even when things get tougher.
The client requests no contact from agencies or media sales.
Working as part of the External Relations department, you’ll be responsible for leading and driving our digital communications and marketing efforts, taking our engagement with key audiences to new heights.
Nurtureuk trains teachers to identify and address children's unmet social, emotional and mental health needs, ensuring pupils are ready and able to learn. Nurture practice was developed more than 50 years ago and is a way of relating to children that helps build their social skills, confidence and self esteem. Our work helps schools improve behaviour and attendance and reduce exclusions, and most importantly it improves children and young people's wellbeing.
We're on a mission to make nurture the norm in schools and we have ambitious plans to raise our profile and showcase the transformative effect nurture practice is having across the UK.
We're looking for a digital engagement manager with a strategic understanding of digital communications and extensive experience of using a range of marketing tools and channels. They will be brimming with ideas for original content that amplifies our messages and helps demonstrate the impact of nurture.
Please download the job description for full details.
About the role
WorldSkills UK is seeking a proactive and detail-oriented Finance Manager to support our Financial Controller within a small Finance and Procurement team. The ideal candidate will have a strong foundation in finance operations, high reliability, and the ability to manage multiple tasks with accuracy and efficiency. They should be able to operate independently while collaborating effectively with colleagues across the organisation, supporting them with financial insights and guidance. This role is an excellent opportunity for a skilled finance professional who thrives in a collaborative, mission-driven environment and is committed to supporting WorldSkills UK’s strategic and financial objectives.
Role purpose
This role supports the Financial Controller with the day-to-day operations of the Finance and Procurement team, ensuring that financial transaction postings are complete and accurate in preparation for the management accounts. It involves working closely with colleagues across the organisation, providing assistance with financial queries and promoting smooth, efficient financial operations.
Key tasks and responsibilities
1. Ensure the accurate, timely processing of financial transactions, helping to ensure efficient operations
• Prepare and process invoices and Purchase Orders (POs), ensuring accuracy and timely handling.
• Prepare weekly payment runs and expense claim processing, helping to ensure consistent, smooth operations.
• Work on bank, creditor, and debtor reconciliations, assisting in resolving queries to maintain accurate records.
2. Ensure the monthly payroll preparation and processing ensuring accuracy and timely processing of any changes:
• Prepare monthly payroll and pension contributions payments ensuring accuracy and adherence to timelines as instructed by HR.
• Maintain electronic records for payroll, assisting with year-end documentation and ensuring compliance.
3. Lead on the provision of financial systems, ensuring data accuracy and accessibility:
• Manage Sage 2000 and Sicon/WAP updates and troubleshooting, providing assistance to other colleagues as needed.
• Maintain organised electronic filing systems to ensure accessible and reliably data for reporting and audits.
4. Leading the month-end and year-end closing processes, ensuring accurate and timely completion:
• Under the guidance of the Financial Controller, conduct monthly balance sheet reconciliations helping to identify and resolve any discrepancies.
• Support end-of-year preparation to ensure compliance with statutory reporting and thorough, accurate record-keeping.
5. Provide support to the Financial Controller in budgeting and forecasting:
• Assist the Financial Controller with budget preparation and forecasting, contributing to analysis that informs strategic decisions.
• Perform variance analysis, identifying deviations from budgets and aiding in explanations and corrective recommendations.
6. Prepare records and documentation for audits and grant claims, supporting compliance
• Assist in gathering documentation for audits, ensure necessary information is organised and available.
• Support monthly grant claims by helping to ensure accurate documentation that aligns with funding requirements.
7. Ensure tax in particular VAT compliance tasks are completed accurately, meeting regulatory requirements:
• Ensuring the timely and accurate completion of VAT returns, in adherence to tax regulations.
• Support end-of-year tasks, such as generating P11d returns, ensuring compliance with statutory requirements.
General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
- Manage, support and motivate allocated staff to successfully deliver activities/tasks.
- Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
- WorldSkills UK’s established management policies for dealing with risks and issues for the Finance and Procurement team and the wider organisation.
- Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
- Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
- Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• AAT Qualified or ACCA/CIMA Part qualified [E].
• Experience of working with Sage 200 Professional, 50 Payroll and Sicon/WAP [D].
• Chairty finance experience is beneficial [D].
Knowledge and skills:
• Strong analytical abilities to break down financial data and issues into component parts, identifying root causes and making systematic, rational judgments based on relevant information [E].
• Proficient written communication skills, able to convey financial information clearly and concisely in reports, emails, and other documentation [E].
• Knowledge of partial exemption VAT regulations and processes [E].
• Proven experience in managing staff, including recruitment, setting objectives, and supporting staff development [E].
• Skilled at presenting complex financial information clearly and effectively to a variety of audiences [E].
• Able to build and maintain effective relationships, working respectfully and collaboratively with others [E].
• Intermediate to advanced proficiency in IT systems and packages, including Excel and databases [E].
Personal qualities and attributes:
- Highly reliable and trustworthy, demonstrating integrity and a high level of ethical standards [E].
- Self-motivated, able to work independently and proactively with general guidance [E].
- Creative thinker with strong problem-solving skills [E].
- Adaptable and open to new ideas, flexible in working methods [E].
- Able to remain calm, focused, and productive in a variety of work environments, including under pressure [E].
- Strong team player with a collaborative approach to work [E].
- Positive and encouraging, with the ability to support and motivate others [E].
Special circumstances:
- Prepared occasionally to work outside normal hours [E].
- Prepared to travel within the United Kingdom [D].
- Able to spend time away from home [D].
Please see attached Application Pack for further details on how to apply.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
The Early Intervention Administrator role requires an individual who is relational, hard-working, pro-active, and can use their initiative on a day-today basis. The role is central to TLG sustaining and achieving positive impact through TLG’s volunteer programmes and church partner network. Passionate about supporting vulnerable children and their families, the church and TLG’s vision, the post-holder will lead up, across and down within the organisation, so to ensure that key outcomes are achieved within stated deadlines
The successful candidate will be well-organised, collaborative and flexible in their approach to work. With strong customer-focus, he/she will support church partners and staff team members effectively, with an eye for detail and a personable approach. To support the ongoing growth in our church partnerships network, the post-holder will collaborate with team members to lead in the development and maintenance of the online platforms and processes surrounding the Early Intervention programme, and our CRM system. With a creative approach to work and a hunger for personal and professional development, this is a role for an ambitious administrator who thrives in a fast-paced working environment that requires creative problem-solving, focused on constantly improving ways to serve our partner churches and the children and families they support.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Initial Interview Date (Online): 9th December 2024
Final Interview Date (In Person): 12th December 2024
Closing Date: 4th December
Main purpose
The Business Manager is a member of the school’s senior leadership team and is responsible for managing the strategic operation of the business functions of the Southover Partnership, including compliance, financial management, health and safety, human resources, premises, IT, and general administration.
The successful candidate will advise on and implement the day-to-day support that enables the Southover Partnership to operate effectively and efficiently, and which allows other members of the leadership team to focus on teaching and learning.
Duties and responsibilities
Leadership and strategy
· Under the direction of the Executive Headteacher (EHT), lead on all financial matters in the Southover Partnership, to enable successful financial performance and to ensure financial decisions are clearly linked to the Southover Partnership’s strategic goals
· Oversee recruitment processes and procedures
· Attend all senior leadership team meetings and report to Trustees where appropriate
· Allocate resources in line with the Southover Partnership school improvement plan and carry out long-term resource planning that reflects the school’s 5-year plan
· Take all decisions in line with the vision and values of the Southover Partnership, and encourage others to do the same
· Oversee and implement a marketing plan for the Southover Partnership, which utilises the Southover Partnership website, signage, the prospectus, and communications with current and prospective parents in collaboration with the EHT and Heads of School
· Monitor developments in technology and consider how it can be used to enhance the Southover Partnership’s business procedures and processes
· Implement the organisation’s fundraising and income generation strategy, choosing fundraising priorities in line with the Southover partnership strategic vision
· Be responsible for performance appraisal for all administrative staff, including supporting professional development
· Alongside the wider leadership team, ensure staff well-being is a priority and that the systems and processes are in place to support staff to be effective in their role
Compliance
· Manage the Southover Partnership’s compliance with statutory obligations including the SCR, and advise others on the relevant legal, regulatory and ethical requirements
· Track all the Southover Partnership policies and ensure they are updated in accordance with the policy review schedule
· Monitor and update the risk register
· Ensure that the Southover Partnership has adequate insurance cover at all times to include employer's liability, public liability, buildings and equipment cover, personal accident, professional indemnity, travel insurance and other relevant cover. (Professional advice should invariably be sought)
·To support the EHT to ensure that the school is compliant with all parts of the ISI guidelines.
Financial management
· In partnership with the EHT & SLT, create and manage the Southover Partnership’s budget and forecast future years’ budgets ensuring it is balanced, realistic, represents an effective use of funds and enables the EHT to make strategic, long-term decisions
· Submit the budget to the Trustee Board annually, & provide and present financial reports at least termly for the Trustees, providing insightful information to aid short- and longer-term decisions, including the consideration of financial risks
· Monitor the budget all year round, by providing monthly management accounts and reports to the EHT, advising where revisions or changes are needed, annotating all material variances and taking actions to rectify negative variances
· Manage day to day financial operations, including cash flow, invoicing, debt collection, payroll, payments and other transactions
· Ensure spending on petty cash and company cards is within the limits of the finance policy. Oversee the reconciliation of these accounts
· Review all monthly postings as part of the month end process, calculating and posting cut off adjustments e.g. accruals, prepayments and deferred income
· Deal with any customer and supplier account queries that have been escalated by the team
· Authorise supplier BACS payments and ensure all other external payments (e.g. PAYE and pensions) are up to date
· Comply with financial reporting requirements and submit statutory returns to the Charity Commission and Companies House
· Prepare accounts ready for audit, liaising with the auditor to ensure a prompt sign off of the annual accounts
· Oversee the Southover Partnership bank accounts on a day-to-day basis, ensuring money is banked, invoices are paid promptly, money owed is collected, and clear records are kept
· Lead on procurement processes, managing tenders where appropriate, conducting due diligence, benchmarking and evaluating suppliers, negotiating deals and ensuring value for money
· Ensure the effective and efficient operation of staff involved in finance, delegating tasks to finance/administrative staff where appropriate; in particular, bookkeeping tasks, Local Authority contract management and resource ordering, to ensure best value
· Ensure that where applicable, Gift Aid is claimed on all charitable donations
· Maintain a strategic financial plan that will indicate the trends and requirements of the Southover Development Plan and will help formulate future year budgets
· At least annually, review calculations of fees and charges made to local authorities and schools to ensure they are appropriate and financially sound
Fundraising
· Investigate and recommend potential funders and funding streams to EHT and Trustees and follow up as required
Human resources
· Manage the Southover Partnership’s payroll provision with the payroll provider and approve monthly payrolls, ensuring all staff are paid correctly in a timely manner
· Manage day to day administration of the Pension scheme re starters, leavers and ad hoc forms, updating pension provider with monthly payroll contributions
· Ensure that recruitment, appraisal, disciplinary and grievance policies are administered in accordance with employment law
· With the EHT, conduct reviews of the Southover Partnership’s staffing structure to ensure effective deployment of staff and financial efficiency
· Ensure compliance with all relevant aspects of employment law including employment protection, equal pay, minimum wage, Working Time Directive, pensions or discrimination on the grounds of sex, race or disability
· Act as the EHT’s adviser on employment matters, including disciplinary procedures and ensure that the Southover Partnership has appropriate disciplinary and grievance procedures. Liaise with the external HR adviser where appropriate
· Participate in the recruitment of staff and handle related administration. Be responsible for ensuring the recruitment procedures are in line with Partnership policies
· Ensure that all relevant staff have contracts of employment including variations and maternity leave arrangements. Keep the Southover Partnership 's standard contracts & terms and conditions of service up-to-date as new legislation takes effect
· Lead on and monitor the effective use of staff access to support, counselling, Occupational Health and Education Support services both internally and externally in accordance with the Partnership policies and procedures
· Work with members of the Partnership Leadership Team to ensure that staff development needs are identified and that appropriate programmes are designed to meet such needs
Health and safety and facility & property management
· With the EHT, supervise the maintenance of the Southover Partnership’s sites
· Supervise the Facilities, Site and IT Officer to ensure Southover Partnership’s compliance with health and safety regulations, and put in place processes and procedures to ensure the safety of all in the Southover Partnership
· Manage the Facilities, Site and IT Officer to:
· Ensure a safe, properly maintained and secure environment on all sites for the stakeholders of the Southover Partnership in which safe and effective learning can be provided
· Ensure the supervision of relevant planning and construction processes is undertaken in line with contractual obligations
· Ensure the continuing availability of utilities, site services and equipment
· Monitor, assess and review contractual obligations for outsourced services
· Ensure ancillary services e.g., cleaning, etc., are monitored and managed effectively
Office administration, IT & management information systems
· Keep records in accordance with the Southover Partnership’s record retention schedule and data protection law, ensuring information security and confidentiality at all times
· Administer Governor Hub
· Attend and support the Finance and Governance sub-committee and full Trustee Board meetings & ensure that the administrative support for school governance is carried out to a high standard
· Be the Southover Partnership’s lead on data protection, taking responsibility for monitoring data protection compliance and advising the Southover Partnership community on data protection issues
· Direct the work of the Facilities, Site and IT Officer to ensure the management of IT and management information at the Southover Partnership is efficient and up to date.
The School Business Manager will be required to safeguard and promote the welfare of children and young people and staff, and follow the Southover Partnership policies and the staff code of conduct.
Please note that this list of duties is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the Head of Business and Finance will carry out. The postholder may be required to do other duties appropriate to the level of the role, as directed by the EHT.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help keep some of the world's most vulnerable children safe from exploitation and abuse? If so, consider joining Keeping Children Safe as our Africa Programme Manager
Keeping Children Safe set International Child Safeguarding Standards to help organisations protect children from abuse in organisations across the world.
We are completely independent and guided by the best interests of the child principle in all that we do. We work with people who have been subjected to child abuse, researchers, practitioners, policymakers and leaders to defend children’s right to be safe in all organisations, no matter how big or powerful.
This newly created role in our Standards and Learning team will lead on the development and implementation of a new safeguarding programme in higher education institutions in Francophone Africa as well as contribute to the development of Keeping Children Safe globally. The overall goal of this programme is that all children, young people, and youths and adults at risk – especially refugees, youths with disabilities and persons vulnerable to discrimination because of their gender – who encounter Higher Education Institutions are safe from harm.
To apply for this post and to be considered for an interview please apply with your CV and a covering letter addressing each point in the person specification to Helen Carter. Interviews will take place on a rolling basis. The position is open until filled.
In view of the nature of the work involved, any offer of appointment will be conditional upon satisfactory Disclosure and Barring Service or police and background checks.
KCS values diversity, promotes equality and challenges discrimination, we welcome applications from people of all backgrounds and will select employees on their individual merits and abilities, irrespective of a person’s gender, sexual orientation, caring responsibilities, marital status, race, nationality, ethnic background, religion or belief, age or disability. KCS has a zero-tolerance policy to any form of harassment and abuse.
The client requests no contact from agencies or media sales.
Are you an experienced and dependable Estates and Facilities Manager who is committed to delivering an exceptional experience for the users of all our premises?
Do you want to play a key role in an organisation that makes a real difference to the lives and livelihoods of individuals and communities across London? Do you have the dedication and attention to detail to ensure that all aspects of our estate are maintained in top condition and the facilities provide the best possible environment for the services we deliver?
We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities. Based over three sites in Stratford, Southwark and Holborn we are now in search of an Estates and Facilities Manager to consolidate our working practices, establish efficient and cost-effective routines and relationships, develop our sustainability practices and take us even further on our journey of growth.
This role leads estates and facilities management across the organisation. A diverse and hands-on role, you will be highly organised, knowledgeable in estates management practices, including relevant legislation, health and safety and carrying out risk assessments. You will be a great communicator, developing relationships with external contractors and our own internal teams. You will manage a small team of one, and liaise closely with colleagues who have responsibility for the day to day operational uses of our sites, and who want to provide the very best experience to their client users. This is a critical role for the charity: you will embrace ownership, work with initiative and spot opportunities for improving all aspects of our estates and facilities management!
From managing daily cleaning and maintenance routines, to overseeing larger projects, this is a unique opportunity to build and develop the estate management routines at our newest site in Stratford, and to become involved in some key pieces of capital project work designed to enhance the experience of our client users across the organisation. You will be prepared to be hands-on when required, but able to step back and manage the big picture. We work at pace and need you to do the same. We would love someone to join us who shares our passion!
You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth. You will work closely with the senior management team, a group of committed, skilled and passionate people who are such a pleasure to work with.
This is a wonderful opportunity for the right person to immerse themselves in a successful, interesting and inspiring organisation.
We very actively encourage applications from applicants that are representative of the diverse communities that we serve.
This organisation is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment.
Deadline: The deadline to submit application forms is Friday 29th November 2024, at midnight.
Interviews: Interviews will take place on Wednesday 4th and/or Thursday 5th December 2024.
The client requests no contact from agencies or media sales.
About the role
We have an exciting opportunity for an eLearning Manager to join our team. This position is based in the Education Innovation Department.
Working alongside the other eLearning Manager, this role is jointly responsible to the Head of Education Innovation for the day-to-day management of the eLearning team and the College’s learning platform, RCOG Learning. In collaboration with subject matter experts you will focus on developing new high-quality online learning resources and on quality assuring existing content to ensure that it is regularly reviewed, updated and evaluated. You will play a key role in ensuring that the College’s product offerings on the new LMS continue to expand and that available functionality on the platform is fully utilised.
Responsibilities:
- Manage the quality assurance process for existing eLearning resources
- Ensure the eLearning platform runs well, discussing issues and potential new developments with the eLearning website developers.
- Advise and provide editorial oversight to eLearning resources to ensure scientific and grammatical accuracy.
- To develop a range of new products and services for the RCOG Learning platform to agreed standards and procedures.
For the full list of key responsibilities, please check the recruitment pack.
About you
We are looking for someone with:
- Demonstrated ability of managing the development of eLearning products from start to finish
- Demonstrated experience of managing an eLearning platform
- Experience of copy-editing and proofreading in a scientific or medical publishing environment, to ensure clinical accuracy of content produced
- Strong organisational and administrative skills, with the ability to use their own initiative to deliver the best possible results for the College
- The ability to communicate successfully with people at all levels, both internally and externally.
This position is well-suited to an eLearning professional who has experience of working with SMEs (particularly from the medical profession) to develop high quality eLearning products, who is a strong communicator and team player and who has the ability to plan, prioritise and work to tight deadlines.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working environment and free lunch onsite
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% pension contribution after probation
- Enhanced wellbeing and family support
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
- Closing date: 10.00am on Monday 9 December 2024
- We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
- Interviews are likely to take place in the week commencing 16 December 2024.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Job Title: Design and Quality Manager
Salary: £ 32,000 plus £3,000 London weighting where applicable
Closing Date: Monday 2nd December midday
Reporting to: Head of Programme Development and Quality
Contract: Full time, permanent
Job Location: London / Midlands / North
The role is based from home with travel to the London office for work meetings about twice a month.
Interview date: Tuesday 10th December / Wednesday 11th December
Start date: Monday 17th February (tbc)
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Delivery, Sales and Partnerships, Strategy, Finance and Operations to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This role is available at an important time for The Access Project as we expand our mission, deliver a new programme model, and move into new school contexts. This is an exciting opportunity for someone with the skills for programme design and improvement, a strong interest in research, and a deep passion for our mission to support students to place and succeed at selective universities.
The ideal candidate will be a strong leader who is comfortable working across teams to make change. You’ll be the lead and expert on The Access Project’s in-school university readiness work with responsibility for designing and quality assuring the provision, supporting the learning and development of our front-line staff to effectively deliver the programme content. This position is integral to ensuring The Access Project is delivering a high-quality programme that supports the needs of our students and drives the outcomes of the programme across all regions and schools. The postholder will bring their knowledge of the HE sector and the experiences of our students to decisions about the direction of our own programme. They will also support further development of our programme-level Diversity and Inclusion work, to ensure that the programme is tailored where feasible to the needs of all students.
Role responsibilities
Design & Development
- Project manage and deliver our programme design process, leading the implementation of an agile, in-year approach to effectively iterate The Access Project’s Accelerate (2-year) programme.
- Lead the development of our self-paced online learning provision, incorporating learning from delivery and best practice from the sector.
- Work with the Head of Programme Development and Quality to incorporate University Access Officer, Programme Leadership, school, and student feedback on how to best drive short-term and long-term outcomes across our programmes.
- Project manage the implementation of changes driven out of programme design. This includes the creation of or changes to delivery resources and training materials, as well as our university readiness framework and the Salesforce system that supports delivery.
- Ensure we continue to update our long-standing Gateway (4-year) programme as part of standalone programme design project.
Research to inform programme design and quality
- Remain critically engaged with the widening participation/social mobility sector, and able to synthesise key changes/challenges and ensure that they are applicable/actionable by the organisation.
- Ensure that any relevant Widening Participate sector developments and trends are fed into The Access Project’s way of working. For example, this might be changes to resources for the programme or working with colleagues to communicate with students (e.g. plans for A Level Results Day).
- Provide nuanced insight about the WP/HE sector, with a coherent view of the landscape and how it’s changing, to enable The Access Project to make informed choices about our programme.
Quality Assurance
- Be responsible for the implementation of the university readiness strand of the quality assurance strategy, to drive the quality of the activities The Access Project delivers to young people in schools.
- Lead on the quality assurance of self-paced learning content, collaborating with Online Delivery colleagues to identify best practice and develop a comprehensive approach.
- Participate in The Access Project’s quality assurance processes, including performing drop-ins on University Access Officers, and coordinating with other members of the team to perform drop-ins in an efficient and effective manner.
- Embed learning from The Access Project’s quality assurance process into our standard practice. This will include training and development for University Access Officers and updates to resources and guidance for what best practice looks like.
- Contribute research on wider pedagogical best practice into our quality assurance work to ensure the highest quality in our delivery of educational programmes.
Student Voice
- Maximise student voice within programme design through varied feedback mechanisms, including the organisation and facilitation of regular student focus groups.
- Lead the development and administration of The Access Project’s annual student survey, considering the needs of key stakeholders across the organisation.
- Lead and develop The Access Project’s overarching student voice strategy.
- Continue to drive improvements in TAP’s student voice work through research and engagement with sector leaders.
Any other duties as required by the Head of Programme Development or Director, Delivery
Person specification
Essential
- Confident leader and collaborator: ability to work positively and collaboratively across functions to drive continuous improvement.
- Strong communicator: demonstrable success at giving feedback and clearly communicating your perspective.
- Strong facilitation skills: an experienced and dynamic, meeting, training and workshop facilitator.
- Excellent time management and organisational skills: and a proactive and creative approach to problem solving.
- Experience of programme design and development: committed to and confident using data to make evidence-based decisions.
- Project management skills and experience, particularly in planning and monitoring.
- Deep knowledge of and passion for youth mentoring.
- Strong understanding of the UK education system and the challenges facing learners from widening participation backgrounds.
- Strong research skills in sector analysis.
Desirable
- Experience of using Salesforce (or another CRM system) as a case/student management system.
- Experience of designing engaging online learning or educational resources.
- Knowledge of Diversity & Inclusion issues related to education and motivation to adapt The Access Project’s programme to make it more inclusive.
- Experience of project/programme evaluation.
- Line management or supervisory experience.
Benefits:
25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
Employee Assistance Programme, a 24-hour helpline for staff
Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
Interest-free travelcard loans
Cyclescheme loans
3 paid Volunteering Days
Employer’s pensions contributions (3%)
CPD options
The Access Project welcomes requests for flexible working arrangements
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
You would be joining us at a time when in the middle of last year, we launched our new identity as the Leadership Skills Foundation (previously Sports Leaders UK) alongside a new 5-year ‘Evolve’ strategy. Having navigated the challenges of the pandemic, the organisation has naturally placed an emphasis in recent years on retaining and sustaining the existing relationships we have with the 2,500 organisations (centres) that deliver our programmes.
Looking ahead, with new programmes and partnerships emerging, this role will now play a significant part in helping us expand the network of centres delivering Leadership Skills Foundation programmes and broaden the audiences we reach. Over the next few years, we aim to create an adaptable leadership skill offer that will increase our reach to more young people across, fully establishing the Leadership Skills Foundation as the trusted voice for leadership skills development.
We have ambitions to empower a more diverse range of young people with opportunities to develop essential leadership and life skills, regardless of their background. Having recently secured a strategic partnership with Sport England, this role will play a significant role in activating that programme, leading the co-ordination, engagement and management of local and regional stakeholders to deliver leadership programmes with identified target audiences, groups and individuals.
The role will initially be a fixed term contract (to July 2027) but we aim to secure further funding for the role to extend.
You will act as an influential member of the organisation’s newly established Programme Delivery Team delivering the Programmes and Projects Strategy aimed at supporting growth, reach, and impact of Leadership Skills Foundation programmes among underserved and/or under-represented communities and individuals, which will in turn, benefit thousands of young people across the UK.
This role will require someone with the ability to engage and inspire others, with strong and effective communication skills. You will need to be comfortable working collaboratively as well as independently and want to pro-actively lead on making a positive social difference to the individuals and groups benefitting from our programmes.
Role title: Local Delivery Lead
Reports to: Head of Programme Delivery
Salary: £33,000
Contract: Fixed Term to July 2027 with potential for future funding
Location: Home based with some travel to other locations when required.
Hours: 36 hours typically 8.30 – 16.30. Monday – Friday.
Role summary
Main duties and responsibilities
- Responsibility for co-ordinating, engaging and managing local stakeholders to deliver leadership programmes with identified target audiences, groups and individuals
- Develop a shared understanding of the needs and barriers young people in underserved communities face in accessing leadership skill development and volunteering opportunities.
- Provide support to identified local delivery stakeholders to address and overcome these barriers to engage the target audiences.
- Identify and co-ordinate work with local delivery partners to create and activate local delivery area plans
- With support, develop and oversee the process and distribution of agreed programme delivery funding to local delivery partners
- Deliver training, support and orientation to local delivery partners
- Support identified stakeholders to test adapted leadership skill development programmes and learn from the delivery to inform future delivery.
- Establish a delivery feedback loop to inform the development of learning resources and programmes to overcome the needs and barriers young people in underserved communities face
- Provide opportunities for the research plan, developed by the Programme Delivery Research Team, to be implemented to drive the improvement of strategic, business and operational planning and delivery
- Provide connectivity between your work/engagement with delivery centres and the work of the Business and Market Development Teams
- Capture and share best practice to support the wider adoption across community and partner networks
- Work collaboratively with partners and stakeholders to successfully influence and deliver agreed programme objectives and key results
- Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with
Key Relationships
Internal
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Head of Programme Delivery (line manager)
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Programme Delivery Research Manager
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Programme Delivery Research Executive
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Innovation Officers
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Finance Manager
External
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Local delivery centres and partners
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Strategic partners including organisations such as Sport England.
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Research and insight partners
Skills, experience and knowledge
Essential
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Experience of supporting individuals/teams and organisations to deliver projects and programmes.
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Confidence to act as the lead contact point for the local delivery of a funded programme.
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Familiarity with delivering and carrying out operational workplans and working collaboratively with teams to achieve them
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Effective resource management
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Experience of proactively supporting and managing local and regional stakeholder relations.
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Analytical thinking and evaluation skills
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Strong interpersonal, presenting and communication skills with the confidence and ability to adapt styles to different groups.
Desirable
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A proven track record in leading and delivering purpose-driven programmes.
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Experience of collecting and presenting data and insight.
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Experience of supporting programme innovation, development, and design.
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An understanding of the sport and physical activity landscape in the UK.
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Experience of delivering informal education or skill development programmes
Personal qualities
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The ability to engage and inspire others.
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A confident, collaborative individual that wants to lead and make a positive social difference.
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Pro-active with the ability to work on own initiative collaboratively and independently.
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Effective and confident communicator.
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Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
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A creative, problem solver with a focus on the individuals and groups benefitting from our programmes.
Ability to travel across the UK required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire a Marketing and Communications Manager, reporting to the Head of Outreach and Communications.
- Job Title: Marketing and Communications Manager
- Team: Outreach and Communications
- Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.
- Reports to: Head of Outreach and Communication
- Line Management: Senior Marketing Coordinator
- Term: Permanent Role
- 28 hours per week
- Ideal start date: ASAP
- Annual salary: £38K–£46K (pro rata) depending on experience
We are open to flexible arrangements for the right candidate
About SEO London
SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.
OUR VALUES
Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
Integrity: We act with integrity and communicate openly with all our stakeholders.
Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Who we support
SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups: As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.
The Role
The Marketing and Communications Manager role at SEO London presents an exciting opportunity for a proactive professional to work in a dynamic environment. This position requires a hands-on approach and allows the individual to apply their full range of marketing and communications skills. The primary responsibility is to lead and execute SEO London’s marketing and communications strategy,
Responsibilities and Accountabilities:
Strategy Development and Execution
· Develop and implement a comprehensive marketing and communications strategy that aligns with the organisation’s mission, vision, and objectives.
· Conduct market research to understand target audiences and adjust strategies accordingly.
· Further develop our plan for B2B marketing.
Business-to-business marketing
· Execute a B2B marketing strategy aligned with SEO London’s goals and objectives.
· Create and manage multi-channel campaigns, including social media, email marketing, and PR, to boost SEO London’s visibility amongst existing and potential corporate sponsor firms.
· Produce sponsor-focused content, including success stories, industry insights and data-driven reports, to demonstrate ROI and the value of partnership with SEO London.
· Cultivate and maintain relationships with media outlets, sponsors and relevant individuals within existing and potential sponsor firms.
Brand Management and PR
· Maintain and strengthen the organisation’s brand image across all communication channels.
· Ensure consistent messaging and visual identity across campaigns, events and SEO London’s online presence.
· Collaborate with sponsor firms and other external partners to promote SEO London content in the media.
· Work with the Impact Team to develop and promote testimonials and highlight SEO London’s annual impact metrics.
Content Creation and Management
· Oversee content creation, including press releases, newsletters, social media posts and website updates.
· Collect and promote engaging stories and testimonials that highlight the organisation’s impact and promote its mission.
Digital Marketing and Social Media
· Review and further SEO London’s social media plan and engagement tactics.
· Manage and grow the organisation's social media presence on platforms such as LinkedIn, X, Facebook, Instagram and TikTok.
· Possess a deep understanding of social media, along with a high level of creativity and expertise, to make the organisation’s social media platforms stand out.
· Develop and execute digital marketing campaigns, including email marketing, social media ads and SEO strategies.
· Manage Google ads and Google analytics.
Public Relations and Media Engagement
· Build and maintain relationships with journalists, bloggers and media outlets.
· Draft press releases and pitch stories, and respond to media inquiries to increase the organisation's visibility and reputation.
Stakeholder Communications
· Coordinate and/or support communications with key stakeholders including donors, partners, and the broader community.
· Create targeted messages for different audiences, ensuring they are relevant and impactful.
Event Promotion and Support
· Support the promotion of events and fundraisers.
· Collaborate with external and internal event organisers to ensure consistent branding and messaging.
Marketing to student audience
· Drive the marketing and promotion of our programmes to students at campuses across the UK.
· Lead digital marketing campaigns for student recruitment during the recruitment season.
· Collaborate with the Outreach Manager to align outreach and marketing efforts, ensuring programme needs and KPIs are met.
· Analyse campaign performance and adjust strategies to optimise engagement and lead generation.
Internal communications
· Support the development of strong and consistent internal communications, working in the first instance with an internal project team.
Monitoring and evaluation
· Oversee quality control of all outputs.
· Use data to understand and improve the performance of the organisation’s communications efforts.
Analytics and Reporting
· Monitor and report on the effectiveness of marketing campaigns and communications efforts, using metrics to drive continuous improvement.
· Use tools like Google Analytics, Google Ads, social media insights, and email marketing reports to assess and refine strategies.
Team Collaboration and Line Management
· Work closely with other departments to align marketing efforts with programme goals and organisational priorities.
· Provide line management as required, including goal setting, performance management, task planning and execution, identifying learning and development opportunities, and hold accountability for the team member’s outcomes and outputs.
Person Specification
Essential skills and experience of:
· Proven experience in B2B marketing
· Proven experience across communications functions, including PR and social media
· Using data to analyse social communications performance.
· Project management and stakeholder management.
· Demonstrable success in building and maintaining high-impact partnerships.
· Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) and Canva.
· Internal communications.
· Event marketing and promotion.
Desirable skills and knowledge
· Salesforce CRM.
· Photoshop.
· Knowledge of the UK’s education system.
· A deep understanding of diversity, equity, and inclusion.
Behaviours:
· Positive and proactive self-starter.
· Creativity and thinking outside the box.
· Ability to influence and engage various stakeholders inside and outside the organisation.
· Excellent written and verbal communication.
· Tact, diplomacy and integrity.
· Understanding and compassion.
· Highly organised, flexible, and independent.
· Application of DEI knowledge to foster a positive organisational culture.
Required qualifications
· Minimum of 5 years work experience including experience in a management position.
· Native-level fluency in English, with strong creative writing abilities.
· Bachelor’s degree in a relevant field or equivalent.
What we offer
· Annual Leave: 28 days + Bank Holidays.
· Enhanced Family Friendly Policy.
· Enhanced pension scheme
· Flexible working (2 days in the office) and a lovely office space by Borough Station.
· Benefits:
- Employee Assistance Programm
- Discounted gyms via Medicash
- Charity workers discount Critical illness cover
- Cash plan healthcare [AM1] and more... Timeline
Closing date for applications: January 6th
First and Second interviews: on rolling basis
We are reviewing applications on a rolling basis.
If you are interested in this opportunity, please apply as soon as possible.
Equal opportunities Statement
SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.
Right to Work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level.
This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal.
With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.
You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.
If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Please see the attached job desription and person specification.
The client requests no contact from agencies or media sales.
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking a dynamic Supporter Retention Manager to take MAP’s retention programme to new heights and contribute significantly to sustainable income growth. In this pivotal role, you will develop and implement retention strategies and plans with a focus on regular giving and supporter journeys that deepen loyalty and grow life-time-value. You’ll lead multi-channel campaigns and innovate supporter journeys, ensuring MAP’s loyal supporters stay engaged and inspired. You’ll champion excellence in all aspects of campaign planning and execution, introducing new products and propositions that align with MAP’s Individual Giving and Fundraising strategies. You’ll develop and manage annual budgets, including setting income and expenditure targets and providing regular forecasts and risk assessments. Beyond the role’s core responsibilities, You’ll have opportunities for professional growth and access to training and development to further enhance your direct marketing skills.
About You
we’re looking for a motivated and pro-active individual with a strong background in fundraising or marketing. You’ll have a proven track record of planning and executing campaigns that build long-term supporter loyalty and grow sustainable income. Your ability to manage external partners and analyse campaign performance will be key in optimising results. Strong project management, leadership and communication skills, coupled with your pro-active and collaborative mindset, will set you up for success in this role. If you’re a results-orientated individual who takes a a supporter-centric approach and thrives on leading innovative campaigns, we’d love to hear from you. This is your opportunity to make a tangible difference for MAP supporters and contribute meaningfully to MAP’s vital mission.
Duties and key responsibilities
Leadership and Strategy
• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.
• Hire, performance manage, support and develop the Individual Giving Fundraising Officer.
• Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving retention strategy with a focus on loyalty, regular giving and lifetime value.
• Work across and develop MAP’s retention products and journeys, including developing loyalty and regular giving appeals.
Planning and Management of Campaigns
• Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.
• Ensure the team create and optimize insight-driven, supporter-led campaigns, working with the Marketing Manager and Insights lead.
• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.
• Manage and motivate a range of agency partners and suppliers.
• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws.
Innovation
• Lead the investigation, testing, and implementation of product innovations using agile methods to test and learn with efficiency.
• Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.
• Proactively stay ahead of emerging trends, and thrive working in a fast-paced, agile manner, acting on learnings to optimize activity.
Budget Management
• Create annual budgets for the Individual Giving programme, setting income and expenditure targets, with support from the Head of team.
• Manage the retention budget, including the regular giving budget, and report on management accounts, reforecast, and assess risk levels.
PERSON SPECIFICATION
Education/training
• Relevant direct marketing/fundraising qualification and/or equivalent experience.
Knowledge / Experience
• Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth.
• Experience managing a regular giving or loyalty programme.
• Confident with end-to-end project management, including managing multiple projects and priorities at once.
• Experience leading multi-channel, data-led campaigns, including loyalty and cross/upsell/reactivation activity - with evidence of engagement and income growth across channels including mail, email, SMS and TM.
• Strong track record in developing direct marketing strategies.
• Experience in strategic planning, project management, budgeting and forecasting.
• Experience managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.
• Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns.
Skills
• Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes regular giving and audience analysis.
• Expertise in digital and written communication, with a supporter-centric approach.
• Able to balance short and long-term priorities and manage opportunities and risks.
• Effective management and leadership skills, with experience of line management.
• Highly proactive - excellent at networking, communicating, and influencing.
Personal attributes and other requirements
• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work
• Commitment to the aims, values and ethos of MAP.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
• Support and promote diversity and equality of opportunity in the workplace
• Work collaboratively with others in all aspects of our work
• Abide by organisational policies, codes of conduct and practices
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Samaritan’s Purse is looking for a well-connected individual to act as our London Donor Ministries contact. This would either be a Donor Ministries Associate or Donor Ministries Manager.
The role is full time, remotely based, but with one day a week from our National Ministry Centre in Coventry.
The role will involve working some Sundays, when church opportunities occur.
To be suitable for this role you will need to good networking leads within a Christian context. You will enjoy getting to know people and prayerfully nurturing relationships. You will have a clear delivery and the ability to present at, lead or on occasion take a church service. Further information can be found in the Job Description.
In accordance with the Equality Act of 2010 and due to the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.