Early Years Jobs

Job title: Clinical Operations Manager - IRIE Mind

Responsible to: Director of IRIE Mind

Salary: Starting salary is £36,684.61 per year (Full-time equivalent), (S02-SP32a) which equates to £21,521.64 per annum at 22 hours per week.

Hours:  22 hours per week  

Contract type: Permanent

Location: The Hub, Homerton Row, Hackney, E9 6ED

Benefits: See supporting documents for information on benefits.

{Please note that this role is only available to candidates of African/ African Caribbean Heritage under the Genuine Occupational Requirement under s9 Equalities Act 2010}

Working alongside the Director, as the Clinical Operations Manager you will assist in the day-to- day running and management of the Wellbeing Centre and its strong team in the delivery of our specialised service. Under the direction of the Director, you will be responsible for the therapeutic management and co-ordination of the Centre at IRIE Mind, including the support, line management and supervision of staff in offering therapeutic interventions, service development and the involvement of Clients in the quality-of-service provision.

Please see the Job Description and Person Specification attached for more information.

DBS clearance at Enhanced (without Barring) is required for this role.

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

Value-based Recruitment:

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

 How to apply:

For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.  

The closing date is by 3rd December 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.

Do you want to support individuals and families in our local community to improve their home’s energy performance with the overall goal of reducing the number of Merton and Lambeth residents who live in fuel poverty?

Are you looking for a role with a professional, supportive and expanding advice charity with over 80 years of experience working in South West London?

If so please read on:

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Owing to charity expansion, we are looking for advisers with experience in providing energy advice. If you have at least one year’s experience of working in an advice support organisation, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients and for the charity skills and experience to provide high quality energy information and advice. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework. You will also be very well informed with regard to legislation, case law and policy changes relating to advice and benefits.

You will help clients to maximise their income, provide education around energy-saving techniques and support with energy debt issues including billing, applying for grants and setting up payment plans.

Main duties and responsibilities

• Deliver comprehensive energy advice directly to clients via face to face and telephone appointments
• Ensure income maximisation for clients through the take up of appropriate welfare benefits.
• Commit to ongoing training/development as requested by the charity
• Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor your approach to advice accordingly
• Provide a clear plan of action and follow-up on actions relating to cases as appropriate
• Identify and escalate serious problems, including safeguarding, appropriately
• Ability to work to own initiative within a team environment. Work closely with service colleagues and wider CAML team
• Support clients in CAML offices and outreach venues
• Promote the Energy Advice Service within the local community

Monitoring Quality and Case Recording

• Ensure all client engagement and support is comprehensively and accurately recorded
• Review your work, and monitor quality standards, as per the Citizens Advice quality framework
• Ensure data protection regulations are adhered to and office procedures followed
• Work with your line manager and senior managers to develop and improve services, and your own standards

Other Duties and Responsibilities

With the wider charity team and other organisations, ensure clients are supported with related advice issues

Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to the charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth

• Other duties as requested by your line manager, senior manager and Chief Executive

Research and campaigns

Support the R&C team on any campaigns the team is working on.

Professional Development

All of our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.

Person Specification

•  Generalist Adviser certificate (Citizens Advice or equivalent)

• Complete NEA Energy Awareness (Level 3) or relevant energy training or willing to complete it together with relevant energy/advice trainings

• An understanding of the energy sector and providing advice to Clients, including those in financial difficulty

• Experience of using client management databases (we use Casebook)

• Fantastic communication skills

• Ability to prioritise work, meet deadlines and manage caseload

• IT competency and experience

• Ability and willingness to work as a team

• Understanding of and commitment to the aims, principles and values of Citizens Advice service

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to read the full job description and find out how to apply.

The deadline for applications is 6pm, Sunday 17th November 2024. 

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and store.

Policy Officer

We’re looking for a proactive, enthusiastic and motivated individual to join the Policy and Influencing team on a fixed term contract covering maternity leave.

Position: CE339 Policy Officer

Location: Homebased, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £33,900 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a Fixed Term Maternity Cover Contract until March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: Week commencing 6 January 2025.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Policy Manager, the Policy Officer works to develop UK-wide, evidence-based policy positions on key issues affecting stroke survivors or those at risk of stroke. Working closely with the rest of the team, they will consult with internal and external experts as well as stroke survivors as part of the policy development process and ensure final positions are disseminated and used effectively.

The Policy Officer identifies and drafts organisational consultation responses, ensuring submissions are backed up by evidence and are informed by those affected by stroke.

Providing expert policy advice and support to colleagues across the organisation, they monitor the external policy landscape and regularly update colleagues on developments. They also support local systems leadership by providing influencing support to regional colleagues, helping to embed policy across the organisation. 

Working closely with the Public Affairs and Campaigns team, they support influencing activity by providing up-to-date evidence to develop strategies and messages. They also support the public affairs work when necessary, and provide policy support for the Chief Executive and other senior leaders by preparing presentations when required.

They collaborate with external partners and coalitions to represent the Association’s policy aims, and push for the integration of the voice of lived experience in policymaking. 

This role will be provided on a fixed term basis, to cover maternity leave within the team.

About You

You will ideally have experience of:

• Developing evidence-based policy positions or statements

• Identifying and drafting consultation responses or similar policy-based responses

• Building relationships with policy stakeholders and stakeholder mapping and management

• Meaningfully involving beneficiaries in policy work

• Developing briefings for a range of audiences, for example parliamentarians and senior colleagues

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

Individuality leads to a richer experience for people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Policy, Policy Officer, Policy Lead, Policy Assistant, Policy and Influencing, Policy and Influencing Officer, Policy and Influencing Assistant, Policy and Influencing Coordinator, Public Affairs. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Fundraising Products Executive

Cancer Charity

£14.01 - £15.38 PAYE, plus holiday pay per hour

Temporary, 3 months

Hybrid, 2 days per week in office

Full time, 35 hours per week, flexible

Interviews, 4^th December

Starting, w/c 9^th December

Charity People are excited to be recruiting for a top cancer related charity to find them a new Fundraising Products Executive. The role is to support the delivery of a range of fundraising products, including virtual events, to achieve net income targets, and providing excellent supporter care and stewardship, to drive engagement and retention of supporters.

The successful postholder will support the Fundraising Products Manager with the planning, delivery and development of products and virtual events, and work with wider teams such as digital, events and marketing teams to monitor and report on overall performance of investments and develop effective marketing engagement pieces. You will implement and deliver communication plans and content across variety of channels (email, SMS, social media channels, FAQ documents, website).

There are a few virtual events coming up early next year which they would like the successful person to assist with to help facilitate and put processes and plans in place. Tasks will include managing the sign-up process to the events, managing website forms. Supporter care, checking stock, developing templates and processes.

You will be experienced in fundraising (supporter care, products, community, or events fundraising) and a confident communicator, particularly skilled in writing, as there is a fair amount of work that requires strong writing skills, in terms of drafting templates and managing supporter stories. The role would suit someone who has been working in a fundraising role for a while who is looking to develop their careers in fundraising to a more senior level. You will be forward thinking, able to connect the dots and be proactive in cross team working and seeing the big picture for the upcoming events.

Please apply without delay if this role suits your experience and skill set.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Job title: Service Administrator

Responsible to: Deputy Director of Psychological Therapies and Wellbeing Services

Salary: Starting salary is £26,970.24 per year (Full-time equivalent), (SC4- SP19) which equates to £16,182.14 per annum at 22.5 hours per week.

Hours: 22.5 per week 

Contract type: Fixed Term until March 31st 2026

Location: Hackney/Remote

Benefits: See supporting documents for information on benefits.

We are seeking an experienced service administrator who will support all aspects of MindCHWF components of the Safe Connections Collaborative, which would include the Community Suicide Prevention Training and the Grief in Pieces Support for Suicide Loss Services.

The post holder will be an exceptionally well-organized individual who will take responsibility for key parts of the team’s remit. They will excel in a fast-paced administrative environment, managing their varied workload with competing deadlines. A keen eye for detail will be essential, as they ensure accuracy and precision in all aspects of the work.

The post holder will assist Senior Management in applying our ethos of continuous improvement, ensuring that we continue to provide excellent service across all relevant areas. 

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

Value-based Recruitment:

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

 How to apply:

For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.

Please see the document section below for the application pack.

To be considered for this post, we need to receive the following:

1. Completed application form; and

1. A copy of your latest CV.

Please note that if we do not receive the two documents listed above then we can’t consider you for the role.

The closing date is by 30th November 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.

Events Fundraising Assistant

Job title:  Events Fundraising Assistant

Hours: Full-time (Equivalent to 37.5 hours a week), in line with our flexible working policy. If you are unable to work full-time but are interested in the role, we’d be happy to hear from candidates who had a different proposed model of working in mind.

Remuneration: up to £25,000 per annum

Type of contract: Permanent

Location: Hybrid working. A mix of home and Leukaemia Care offices (at One Birch Court, Blackpole East, Worcester, WR3 8SG) with a minimum of two days in the office.

Report to: Senior Events & Fundraising Officer

Working closely with: Fundraising Team, Communications Team, Patient Services Team and Finance.

Purpose of the role

This is an excellent opportunity for someone looking to progress and develop a career focusing on the development and delivery of fundraising events.

You’ll be passionate about continuous improvement, have a proactive attitude, and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment and working with a supportive and forward-thinking team. Ideally, you will have some experience of helping to manage events and projects, be highly organised with good attention to detail, and have the ability to engage with people with a supportive attitude.

Must be able to drive and have access to a car.

Main duties and responsibilities

This role requires work across all of Leukaemia Care’s fundraising event activity – providing administrative and operational support and engaging with supporters both personally and through the charity’s communication channels. Duties and responsibilities will, at any given time, include:

• Providing administrative support to the fundraising team as required.
• Monitor fundraising event e-mail inboxes, ensuring that actions are covered off by members of the fundraising team and, where appropriate, yourself.
• Take responsibility for ensuring that fundraising event participants database records are up to date, including integration with fundraising platforms such as Just Giving. In addition, provide data reports to the Senior Event fundraisers to assist in future event planning.
• Ensure that all event fundraising materials, merchandise and equipment are organised and safely stored, and that stock is monitored especially after use.
• Be responsible for the mailing and distribution of event fundraising materials such as clothing, welcome packs, collections tins, etc.
• Ensure that the fundraising events section of the Leukaemia Care website is up to date, working with the Communications team where necessary to keep existing and potential supporters informed. This includes input into social media information, and the creation of other marketing materials.
• Add Leukaemia Care fundraising event opportunities to external websites and ensure all information posted is correct.
• Help to engage with, steward and thank Leukaemia Care fundraisers both personally, on social media groups, and through the creation and distribution of materials such as Thank You certificates, etc.
• Attend fundraising events in person, including work at events to steward and engage with fundraisers and volunteers, and to set-up and break-down event materials.  This role will require some work outside of normal office hours (evenings and weekends) where fundraising events necessitate.
• Work within the Code of Fundraising Practice as required by the Fundraising Regulator.
• Work within the General Data Protection Regulations ensuring that the charity obtains and record appropriate consents and preferences.
• Provide support to the wider fundraising and administrative team at Leukaemia Care during busy times or during periods of sickness or annual leave.

General

 In addition to the specific duties and responsibilities outlined in this job description, all Leukaemia Care employees should be aware of their specific responsibilities towards the following:

1. Uphold the values of the charity and to not behave in a manner that is likely to bring the charity into disrepute.

2. Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.

3. Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.

Closing Date: 26 November 2024

Ref 6894

We're looking for a Shop Support & Projects Manager in London! This is an exciting new opportunity to work with our brilliant shop teams in Bermondsey & Islington, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK!

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there! 

This position is for an initial 12-month fixed term contract. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Role 

As Shop Support & Projects Manager, you will provide focused support on defined areas, working alongside the Shop Managers in each shop to understand the shop, community, and proposition.

This is an exciting new role with huge opportunity to impact the success of our shops in Bermondsey & Islington, and to act as an ambassador for our brand in the local communities!Our Bermondsey & Islington shops are energetic and buzzing so a great place to work.

Working closely with the Shop Managers in each shop, you'll take on a varied role delivering on key areas of work to enable the delivery of the shop's potential. You'll help embed new processes and ways of working that empower our volunteer teams and help the Shop Manager drive the shop forward. 

From empowering the team through volunteer training and upskilling, to taking on responsibility for day-to-day operations or leadership of the shop, you'll provide key support and additional capacity to the Shop Manager to enable the shop's continued success.

About You 

You will be someone with exceptional project coordination skills, who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering. 

You'll bring: 

• Project coordination experience within retail or a transferable setting, e.g. community engagement, volunteer management, operations etc. 
• Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
• A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment. 
• Results driven approach with experience of working to targets. 
• Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management). 
• Willingness and ability to spend time in both shop locations (Islington and Bermondsey) as you'll be splitting your time between the two shops across the week.

Previous charity retail experience is not essential. If you have transferable project management experience and are looking for a new challenge, we'd love to hear from you! 

Ways of Working: This role will be based on-site working at both our Islington and Bermondsey shops (with time split between the two shops varying according to business needs) and working 5 days / 35 hours per week to include some weekend working. 

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits include cycle to work scheme, employee assistance programme, eye care, flu jobs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Tower Hamlets

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry a small caseload of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:
- At least two years' experience in adult social care in the field of Mental Health.
- A good understanding of the range of Mental Health diagnoses and how these can present.

Desirable:
- Relevant professional memberships and/or specialist qualifications are desirable
- Qualifications or an interest in Psychology

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on our Website

Fundraising Operations Officer

We seek an inspiring individual with a deep understanding of fundraising to provide expertise within the Operations area of our Regional Fundraising team.

This is a full-time, permanent role offering home working and flexible hours.

Position: CE334 Operations Officer

Location: Home-based, UK, Nationwide. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Monday 2 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: Interview Dates: First interview Tuesday 10 December 2024 Second interview Monday 16 December

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This is an exciting new role in a newly formed team, built to enable personalised and human connection with the Stroke Association’s Regional Fundraising supporters.

The team purpose is to listen to, understand and inspire our supporters and our teams to fundraise with pride in a way that’s both easy and right for them, with the help they need to enable greater giving that is legal, ethical and inspiring to others. Together, the team will provide onboarding and regular data led stewardship touchpoints for supporters across a portfolio currently delivering £4.7m annual income.

Key responsibilities will include:

· Supporting data management, reporting, analysis and insight.

· Supporting our adherence to fundraising compliance and ethics.

· Developing wider team resources and tools, including new technologies.

· Developing and supporting efficient, data led and customer centric processes and ways of working across the team.

About You

You will have a passion for fundraising and considerable experience of using data and insight, project planning and problem solving. You will have a talent for making things easy for others, no matter how complex they are. You will be driven to deliver excellent experiences for both colleagues and supporters and in turn support significant income growth.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Fundraising, Fundraiser, Fundraising Officer, Fundraising Executive, Fundraising Assistant, Fundraising Operations, Operations Assistant, Operations Officer, Fundraising Operations Executive, Fundraising Operations Assistant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Mental Health Worker to join our Shirland West service in Westminster.

£28,068.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As a Mental Health Worker, you will be enabling vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

The working pattern for this role includes a 5-week rolling rota, working on a 4-5-6 day week pattern. This includes some weekend working. The shift times consist of earlies: 8am-4pm and lates: 2:30pm-10:30pm

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Confident using IT
What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent, or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Head of Health Systems Partnership

Do you want to make a real difference in stroke care on a national and global scale? 

We’re looking for an exceptional leader to join the Systems Engagement function as the Head of Health Systems Partnerships. 

In this senior role, you’ll drive the mission to position the Association as a vital leader and collaborative partner across the entire stroke care pathway.

Position: CE336 Head of Health Systems Partnership

Location: Home-based, UK, Nationwide 

However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: £55,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live) 

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 1 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: Week commencing 9 December 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Your Impact - As Head of Health Systems Partnerships, you’ll work with a team of talented individuals to strengthen partnerships and improve stroke care at regional, national, and international levels. By harnessing stroke data, fostering collaboration, and influencing decision-makers, you’ll help build a future where high-quality stroke care is accessible to all. Your insights and strategic leadership will position the Association as a proactive voice in stroke care.

What You’ll Do

• Collaborate with internal and external teams to support quality improvement in the stroke care pathway, ensuring stroke data and patient insights are at the heart of our work.

• Strategic Engagement: Support strategic approaches to developing relationships with healthcare professionals, ensuring initiatives are informed by clinical insights and evidence-based approaches.

• Translate Strategy into Action: Support regional teams in translation of national stroke strategies into regional action, empowering colleagues to address specific challenges in their areas of healthcare.

• Provide Expert Advice: Offer strategic counsel to the senior leadership team, including the CEO, positioning the Association to act on emerging trends and partnership opportunities within health and care.

• Manage and Lead a Dedicated Team: Oversee a team committed to advancing health systems partnerships, from national to international levels, while maintaining alignment with the strategic goals.

• Drive New Partnerships: Stay ahead of trends and developments in stroke care, identifying and leveraging new partnership opportunities for the Association on a global scale.

About You

We’re seeking an individual with a strategic mindset and a passion for collaborative healthcare improvement. Ideal candidates will bring:

• Proven experience in healthcare systems and stakeholder engagement across various levels (regional, national, and international).

• Expertise in translating health data and insights into actionable strategies across teams.

• Demonstrable ability to engage and influence senior stakeholders with diplomacy.

• Strong leadership skills, with experience managing teams, budgets, and complex projects.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

Individuality leads to a richer experience for people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Systems Partnerships, Health, Health Systems Partnerships, Head of Health Systems Partnership, Director of Health Systems Partnership, Health Systems Partnership Director, Health Systems Partnership Lead, Health Systems, Partnerships. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Associate Director of Capital, Estates, Facilities 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of an Associate Director of Capital, Estates and Facilities:

• Lead the development and implementation of a Trust Board-approved Estates Strategy to ensure optimal property management

• Deliver substantial cost savings through in-house and outsourced service strategies

• Oversee capital development, environmental sustainability initiatives, and compliance with health and safety standards

• Manage logistics, fleet, and supply chain, ensuring efficient and cost-effective services across the charity

• Provide strategic oversight of the legal function and maintain a high standard of governance and compliance. Provide leadership across the directorate and line management to the senior team

• Work in partnership with outsourced providers and monitor an internal auditing procedure to measure the performance

About the Capital Estates & Facilities team:

In this role, you will lead a dedicated team including:

• Head of Legal Operations, Head of Property & Construction, Resources Manager

• People: Direct reports – 4; total team size – 28

• Financial Accountability: Revenue budget of £7m annually; Capital Programme of approximately £30m (phased £10m per year over three years)

What we’re looking for in an Associate Director of Capital, Estates and Facilities:

• An experienced, qualified Estates & Facilities Management professional with:

• Proven experience at a senior management level in a large, complex organisation, demonstrating strategic and operational leadership

• Strong background in contract negotiation, estates management, and compliance in facilities

• Knowledge of large service contracts, experience of successful contract negotiation and long-term contract management

• Specialist knowledge regarding compliance issues in estates, fleet and facilities

• Experience in capital planning and development with an ability to lead significant change management projects

• Expertise in environmental management, health and safety, and budget oversight.

• First degree or equivalent professional award in appropriate Estates and Facilities Management

You will also demonstrate:

• Leadership qualities with the ability to influence and inspire a diverse team

• Strong analytical skills and project management expertise

• Excellent communication and negotiation skills, fostering positive relationships

• Ability to challenge, confront and turn around any adverse performance

• Confidence to advise Senior Leadership Team and Board of Trustees

• Full UK driving license

What we can offer you:

• range of health benefits

• 25 days’ annual leave plus bank holidays, increasing with length of service

• Salary Finance, which empowers you to take control of your financial wellbeing

• and much more 

Interested? Here’s how to apply:

Application closing date: 5th December 2024

Virtual interview date: W/C 16th December 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.

Redacted CVs may be accepted by exception.

We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

The charity is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

We are looking for both newly qualified and experienced friendly adult counsellors, dedicated to improving the mental health and emotional resilience of our community.

Our ideal candidate is commited to providing a high standard in their work, with a passion to supporting clients to help them on their journey towards positive mental health and who embed and share Beacon's values.

You will be delivering 1:1 counselling, face to face appintments and potentially remote and be able to work evening to meet the demand and needs of our clients, with a minimum delivery commitment of 15 client hours per week.

Out ideal applicant with be enthusiastic, caring, positive and commited to learning and developing with their role to ensure we continue to provide the best service for our clients.

We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Birchall Wood Service in Hertfordshire.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

We are looking for a specialist behavioural support worker of skilled, creative and experienced support workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.

A full driving licence is required for this position.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website jobs.lookahead.org.uk

What you'll do:

Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer.
Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.
Supporting the customer in their sensory routine, trialling and testing new sensory experiences.
Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way.
Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches.
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.
Driving the customer's (manual) vehicle to support them to go about their daily life.
Supporting the customer with personal care.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

NVQ Level 2 or equivalent
Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
Driving licence and a willingness to drive as part of support duties
Experience of engaging vulnerable people with complex needs in meaningful activities.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.