Donor Development Officer Jobs

The Individual Giving Manager will be responsible for developing and implementing strategies to grow and diversify individual giving income streams. This role will focus on managing and expanding our lottery, regular giving, cash appeals, in memory giving and raffles programs.

NRAS has an exciting opportunity for an Individual Giving Manager as we move into a period of expansion of the team and the start of our new 3 year strategy. The Individual Giving Manager will be responsible for developing and implementing strategies to grow and diversify individual giving income streams. This role will focus on managing and expanding our lottery, regular giving, cash appeals, in memory giving and raffles programs.

The National Rheumatoid Arthritis Society (NRAS), is the only organisation in the UK specialising in both rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.

Key Responsibilities

1. Lottery Promotion: 
   • Develop and implement strategies to increase lottery participation and income. 
   • Create and monitor a lapsed lottery journey. 
   • Manage relationships with external lottery providers. 
   • Ensure compliance with all relevant regulations and best practices. 
   • Plan and manage raffle campaigns to maximise participation and revenue. 
2. Regular Giving: 
   • Develop and implement strategies to grow our regular giving program. 
   • Manage donor retention and upgrade strategies. 
   • Analyse regular giving performance and optimise programmes based on insights. 
   • Manage the Membership recruitment process 
3. Cash Appeals: 
   • Plan and execute cash appeal campaigns, including direct mail and digital appeals. 
   • Analyse campaign performance and optimise future appeals based on insights. 
   • Collaborate with the communications team to create compelling appeal content. 
4. In Memory Giving: 
   • Develop and promote in memory giving opportunities. 
   • Promote the use of Tribute Funds and other related products. 
   • Ongoing stewardship of supporter in-memory. 
5. Other Activity: 
   • Lead and implement the individual giving donor journey, ensuring a seamless and engaging experience for supporters at all stages. 
   • Focus on retention and stewardship by maintaining and deepening relationships with existing donors, ensuring they feel valued and connected to the charity’s impact, and encouraging continued support. 

Position in Organisation

The post holder will report to the COO. This role is part of the wider fundraising team.The post holder will work closely with: 

• External fundraising contacts.
• Other charities and health professional organisations.

Qualifications/Experience

High levels of numeracy

Desirable:
Degree level or equivalent.
Fundraising qualification.

• Proven experience in individual giving fundraising, including lottery, cash appeals, in memory giving, raffles, and regular giving.
• Strong project management skills with the ability to manage multiple campaigns simultaneously.
• Ability to analyse data and use insights to inform plans.
• Excellent interpersonal and presentation skills.

• Work with volunteers.
• Understanding of voluntary sector.
• Understanding of the health sector.

Knowledge/skills

• Excellent written and oral communication skills.
• Proficient use of Microsoft Word; Excel; PowerPoint.
• Proficient use of databases and data management.
• Knowledge of fundraising regulations and best practices. 
• Use of Salesforce database.
• Understanding of the health environment.
• Understanding of rheumatoid arthritis and its treatment.

Personal circumstances/attributes

• Willingness to adapt and learn new skills.
• Ability to work under pressure and to deadlines.
• Ability to manage competing deadlines.
• Highly motivated and results-oriented.
• Expectation of planning to be realistic and achievable.
• Positive outlook and approach.
• Calm under pressure.
• Full driving licence and car owner.

Other Responsibilities

Marketing. 

• Work with Communications team, where appropriate, to develop and create compelling cases for support and social media content. 

Other Duties 

• Assisting the Fundraising team in supporter care roles when required, including dealing with telephone, post and email enquiries, donation processing, merchandise and event attendance.
• Possible travel throughout the UK, involving some overnight stays.
• Attendance and participation in team meetings.
• Any other duties as requested.

Representing NRAS

Represent NRAS to external stakeholders, funders and partners promoting it as a respected, trusted and ambitious charity resulting in fruitful and mutually beneficial partnerships, successful funding and effective collaborative working. 

NRAS expects all employees to respect the unique contribution of every individual and operates an equal opportunity and diversity policy. 

All employees must work responsibly within the health and safety policy of the organisation and ensure they are observing this at all times. 

Benefits

• Competitive salary.
• Generous holiday allowance – 28 days with additional long service accrual.
• Pension scheme.
• Employer Assistance Programme with Health Assured.
• Professional development opportunities.
• Flexible working arrangements.
• Supportive and collaborative work environment.

How to apply

If you wish to apply, please submit your current CV and a cover letter.
When writing your cover letter, please ensure that you provide specific examples to demonstrate your competencies, achievements and skills addressing the specific criteria set out. We recognise that some of your experience may be from unpaid roles as well as paid employment – please include any voluntary work if it helps to show why you are the right candidate for the job. Any previous video and design work you can show will also be beneficial.

We believe that diversity drives innovation and success. We are committed to creating an inclusive environment where every team member feels valued and respected.

We welcome candidates of all races, ethnicities, genders, ages, religions, abilities, and sexual orientations. We also encourage applications from individuals with unique perspectives, experiences, and skills. Our goal is to build a workforce that reflects the rich diversity of our community and fosters a culture of inclusion and belonging.

If you are passionate about making a difference and want to be part of a dynamic and supportive team, we would love to hear from you.

For all recruitment applications, the NRAS Applicant Privacy Policy is available in PDF form, if you require a copy please contact the Office Manager.

Corporate Partnerships Lead

Do you want the opportunity to work on the fundraising campaigns for two world-leading new hospitals? The Corporate Partnerships Lead plays a pivotal role in the fundraising campaigns supporting the building of the brand-new Cambridge Children’s Hospital and Cambridge Cancer Research Hospital.

If you feel you have the skills and experience for this varied and extremely rewarding role, then apply today!

Position: Corporate Partnerships Lead

Location: Cambridge / Hybrid (2 days per week in the office)

Salary: £32,000 - £36,000 per annum (depending on skills and experience)

Hours: Full-time, 37.5 hours per week (4 days per week will be considered)

Contract: Permanent

Closing date: 20th April 2025, however, we reserve the right to close this vacancy once enough applications have been received, or a successful candidate is found.

About the Role

We are looking for a Corporate Partnerships Lead joins an energised and committed community team with significant ambitions for developing and sustaining relationships with new and existing supporters, through fundraising and corporate partnerships. This role is key to the success of the strategic growth plan for our future.

Reporting to the Corporate Partnerships Manger and work closely with the Community and Philanthropy Teams. The Corporate Partnership Lead will play a key role in growing the corporate partnerships portfolio. This is a dual-focus position involving both new business prospecting to secure new corporate partnerships, as well as managing and nurturing existing high value accounts to drive long-term, impactful relationships. The role requires a blend of strong sales skills, strategic thinking, and relationship management expertise, with a focus on delivering value to both the charity and its corporate partners.

With the Corporate Partnerships Manager, you will create and deploy a corporate strategy and stewardship programme for all corporate supporters. What’s more, with our new five-year strategy we are soon to launch major public fundraising campaigns for a new cancer hospital and a new children’s hospital, our fundraising is set to reach an incredible level. 

About You

To be successful in this role you will be proactive in engaging and supporting our corporate partners whilst working closely with the fundraising team. The role of a corporate partnership lead is varied and extremely rewarding. Supporting companies who want to make a difference sits at the heart of the Fundraising Strategy

Skills & Experience

Essential

• Proven experience in corporate partnerships or business development, with a track record of securing and managing six-figure partnerships.
• Strong account management experience, with the ability to build and maintain long-term relationships with key stakeholders.
• A strategic thinker with the ability to understand and align corporate goals with charitable objectives.
• Excellent communication and presentation skills, with the ability to influence and engage senior business leaders.
• Highly organised with strong project management skills, able to juggle multiple priorities and deliver results on time.
• A passion for building partnerships and a commitment to the mission of the organisation.

Desirable Skills:

• Previous experience working within the charity sector.
• Understanding of the local business community in Cambridge or the wider East Anglia region.
• Experience in using CRM systems (e.g., Salesforce, Donorfy) and managing donor data.
• You will be asked to send your CV and a cover letter explaining why you are a good fit for the role.

In return

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You will receive a fantastic benefits package including:

• Pension Scheme
• Group Life Assurance @ 4 x Salary

• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 (towards Computer Use Glasses)
• Leisure Centre on site
• NHS Discount Schemes
• Health Cash Plan - Medicash
• Employee Assistance Programmes
• 25 days of Annual Leave + Bank Holidays – Annual Leave increases by one day each year after 2 years of service up to 29 days

• Your Birthday off
• Cycle 2 Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply.  Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.

Other roles you may have experience with could include Corporate, Fundraising, Fundraiser, Partnerships, Partnerships Executive, Partnerships Officer, Corporate Partnerships Officer, Business Development, Business Development Officer, Business Development Executive etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Greenhouse Sports is pleased to be exclusively partnering with Robertson Bell in their search for a Management Accountant to join their close-knit, dynamic team on a permanent basis, in this newly created role following an exciting period of change. Their mission is to deliver intensive sports coaching and mentoring to help develop young people from disadvantaged communities.

Reporting to the Finance Manager, the Management Accountant will play a key role in supporting the Finance Team by preparing monthly management accounts with variance analysis, budget holder reports, and statutory accounts. They will also contribute to finance projects, including the development of new budget holder reporting and process improvements.

The organisation:

Greenhouse Sports is an organisation dedicated to providing sports coaching and mentoring to young people impacted by poverty. Since its foundation in 2002, Greenhouse Sports has continually expanded its reach, fuelled by the support of donors and partners who believe in the value of creating opportunities for young people to succeed. Their approach combines sports coaching with mentoring, giving young people the life skills they need to lead happy and healthy lives and act as a positive social influence both at school and beyond.

As Greenhouse continues to grow, it remains committed to its mission of providing opportunities for young people who might otherwise be left behind. By addressing both the physical and mental aspects of youth development, the organization helps young people unlock their potential and prepares them for a better future.

The key duties of the Management Accountant will be as follows:

• Complete the preparation of accurate and timely monthly management accounts.
• Play a key role in the production of the statutory accounts including notes and reconciliations.
• Own the preparation of the newly created budget holder reports ensuring that reporting is complete and accurate.
• Monitor actual spending vs budget by providing a variance analysis for monthly budget holder reports.
• Extract relevant data from Xledger and prepare reporting for internal stakeholders.
• Work with a continuous improvement mindset to identify efficiencies in existing processes.
• Support other members of the finance team when required to complete tasks.

The successful candidate will have:

• A recognised professional qualification or be part qualified with relevant experience.
• Demonstrable experience of having worked in a management accounts capacity.
• Ideally, working knowledge of Charity SORP, but candidates without this are strongly encouraged to apply.
• The ability to communicate effectively with all financial and non-financial stakeholders.
• An enthusiastic and confident personality, with a key eye for detail.

Please note that for candidates with the right experience, Greenhouse Sports are open to considering applicants who want to explore this role on a part-time basis.

The closing date for applications is on Sunday 13^th April, with first stage interviews due to take place the week commencing 21^st April. Applications will be under continuous review before the closing date, so please submit your CV ASAP to make sure you don’t miss out.

Position: Community Fundraiser Northern Ireland
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Home - based, Northern Ireland
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you passionate about making a difference in local communities? Do you enjoy building relationships, inspiring supporters, and delivering successful fundraising initiatives?

If so, we’d love you to join our team as a Community Fundraiser in Northern Ireland (NI).  In this role, you will play a vital part in developing and supporting fundraising activities, working closely with supporters, volunteers, local trust and local businesses to maximise income through active community engagement.

You will be responsible for identifying new opportunities, supporting individuals, businesses and groups to reach their fundraising goals, and ensuring they receive excellent stewardship throughout. Collaborating with internal teams, you will contribute to regional fundraising strategies and innovative fundraising to grow support within your region to meet ambitious income targets.

We are looking for a confident and proactive person with experience in fundraising or sales, who enjoys working with people and is skilled at building strong, lasting relationships. You will have experience in fundraising or a similar income-generating role, along with the ability to identify opportunities, engage with supporters, and manage multiple fundraising pipelines effectively.

A passion for community fundraising and a drive to achieve ambitious targets will be key to your success. This is an exciting opportunity to join a supportive and ambitious team, with the flexibility to develop your role and make a meaningful impact. If you are ready to take on your next challenge and help drive community fundraising forward, we would love to hear from you.

Please note a Driving Licence and access to a car (or equivalent) is essential for this role.

Closing date for applications: 9:00 on Friday 18 April 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About BeyondAutism
We are experts in delivering autism education services from pre-school to 25. BeyondAutism is a nonprofit organisation, driving change in the world of autism education to ensure autistic children and young adults access an education which empowers a life full of choice, independence and opportunity. We do this by creating positive educational experiences, training for the professional team around a child, and information, resources and support for families and carers. Our services: We deliver rapid and sustained outcomes in our Early Years’ service by working with parents and children together. Empowering parents to feel resilient and confident in meeting the needs of their child leads to aspirational, informed choices creating a positive and successful step into primary education. Our schools and Post-19 service have a specialist curriculum that ensures sustained success beyond the age of 25, setting children and young adults up with the skills and independence to lead a life of their choosing. By teaching them the academic and life skills they need and through the promotion of a happy, caring environment, we nurture the confidence, independence and self-belief to enable them to make the most of the next stage of their life or education. We also work more widely, activating networks and building local capacity with our solution focused Outreach team. Our unique BeyondAutism Fast Responder® service works at the point of crisis to change the national picture and reduce school placement breakdown.

Our values

At BeyondAutism we are: Dedicated to delivering excellence Developing expertise, outstanding services and positive engagement, always seeking to go above and beyond expectations. Committed to Behaviour Analysis, underpinned by the science of Applied Behaviour Analysis and Verbal Behaviour Contributing to research and ensuring our staff continually develop and share best practice that ensure aspirational outcomes are achieved for autistic individuals. Respectful Embracing diversity, showing integrity, acting with compassion and always treating people with dignity. Proud to challenge Listening, changing thinking, shifting attitudes and educating.

Job overview

The Digital and Content Manager is responsible for the development and execution of BeyondAutism’s digital strategy, ensuring all online content and campaigns support the organisation’s strategic goals. The role owns and manages all digital platforms, including the website, email marketing, paid advertising, and social media (Bluesky, Instagram, LinkedIn, Facebook), ensuring content is engaging, optimised, and aligned with BeyondAutism’s brand identity. This role works closely with the Outreach and Revenue Marketing Manager (ORMM) to ensure digital content and campaigns are effectively aligned with lead generation, outreach, and revenue-driving activities. Together, they will develop, execute, and optimise digital strategies that drive MQL to SQL conversion, audience engagement, and brand awareness.

What we can offer you

You can find a very rewarding career with BeyondAutism. As well as being part of a team delivering lifechanging services, we offer multiple and generous benefits to employees.

Pension scheme *

We offer a competitive pension scheme via salary exchange of 3, 4 or 5% and match your contribution.

Hybrid and flexible working

Charity staff have the option of hybrid and flexible working. To be agreed with HR and the department head.

Season ticket loan *

We can loan you the cost of your season ticket, repaid through monthly salary deductions for the period of the season ticket or less. Maximum period 12 months. Maximum loan £5000.

Bicycle loan *

We can loan you the cost of purchasing a bike for the purpose of cycling to work. Up to a maximum value of £1000, repayable over a period of 12 months or less.

Continuing Professional Development (CPD)

Further education opportunities including Masters, RBTs, diplomas and certificates; and opportunities for membership for relevant professional bodies.

Professional Membership fees

Reimbursement of the cost of annual professional membership fee where continued membership registration is a requirement of your role.

Onsite counsellor

One counsellor working across our sites offering confidential 1:1 counselling sessions.

Perkbox

Access to an online perk scheme which gives you your pick of over 200 great discounts and freebies such as a free monthly hot drink from Cafe Nero, discounts on high street shopping and great price cinema tickets.

Employee Assistance Programme

Free access to a 24/7 confidential counselling support, including opportunity for face-to-face support.

Employee Referral Programme

Generous £400 thank you payment when you refer somebody into one of our open vacancies.

Eye care vouchers

Vouchers to cover the cost of an annual eye examination and single-vision spectacles, if needed.

Benefits marked with (*) are contractual benefits open to staff who have been in post for three months or more.

About the role

Channel ownership and development

• Develop and execute a digital and content strategy that aligns with BeyondAutism’s overall marketing objectives.
• Actively manage and grow the website, social channels (Bluesky, Instagram, LinkedIn, Facebook), and email database, ensuring all content and contact lists are up to date.
• Own the technical maintenance and development of BeyondAutism websites (WordPress), working with external developers when required.
• Ensure all digital activity is integrated and aligned, supporting schools, outreach, fundraising, and admissions.
• Stay up to date with platform algorithms, trends, and best practices to maximise engagement on both paid and organic content.

Website and SEO management

• Manage the BeyondAutism websites, ensuring they remain compliant, up to date, user-friendly, and optimised for conversions.
• Apply SEO best practices (both technical and onsite SEO) to improve website visibility and search rankings.
• Develop and update landing pages to support marketing campaigns and lead generation.
• Liaise with external agencies as needed to enhance website functionality.

Social media and digital engagement

• Develop and implement a content plan for Bluesky, Instagram, LinkedIn, and Facebook.
• Ensure consistency in tone of voice, brand messaging, and content quality across all digital platforms.
• Actively monitor, engage with, and grow BeyondAutism’s online community. Track and analyse engagement metrics to refine social media strategy.

Email marketing and CRM integration

• Plan, create, and send email marketing campaigns via Mailchimp and Raiser’s Edge.
• Develop segmented audience lists to deliver personalised, high-impact content.
• Set up automated email sequences to nurture leads and encourage engagement.
• Track and optimise email performance (open rates, CTR, conversion rates).
• Ensure email and digital activities integrate with Raiser’s Edge for CRM tracking and reporting.

Paid advertising and Google Ad Grants

• Manage Google Ad Grants, ensuring compliance and maximisation of the allocated budget.
• Set up, manage, and optimise PPC campaigns across Google Ads and social media platforms.
• Continuously track performance and adjust campaigns to improve cost-per-click (CPC) and ROI.

Reporting and analytics

• Establish KPIs for each digital channel in agreement with the Head of Marketing & Communications.
• Monitor website, email, social media, and PPC analytics, converting findings into actionable insights.
• Provide monthly performance reports, assessing the return on investment (ROI) for campaigns.

Marketing and outreach campaigns

• In consultation with ORMM, lead on digital marketing campaigns to drive leads, registrations, and awareness.
• Implement digital aspects of the lead generation strategy, including Lunch & Learn webinars.
• Consider the customer journey and experience in all digital marketing activity.
• Support fundraising and outreach teams in promoting campaigns through digital channels.
• Ensure that all digital marketing campaigns align with BeyondAutism’s wider strategic objectives.

Team and stakeholder collaboration

• Work across the organisation to ensure all digital and content needs are met and incorporated into the overall strategy.
• Act as a subject matter expert for digital marketing tools and software, upskilling the wider team.
• Work closely with external agencies, designers, and developers as needed.
• Line manage the Marketing & Communications Officer, ensuring alignment with digital priorities.

General responsibilities

• Adhere to BeyondAutism’s Safeguarding Policies.
• Work within the organisational Diversity Policy to promote equality of opportunity for all learners and staff, both current and prospective.
• Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with learners, parents and colleagues.
• Adhere to policies as set out in the staff handbook.
• Comply with the Data Protection Act/GDPR.
• Undertake other reasonable duties related to the job purpose required from time to time.

What you will bring to the role

We are looking for passionate and dedicated professionals who want to make a truly positive impact on autistic peoples' lives. Working as part of the Marketing and Communications team you will be a crucial part in ensuring key stakeholders are kept up-to-date with the work of BeyondAutism.

Experience

Essential:

• Degree or equivalent experience in Marketing, Communications, Digital Media, or a related field.
• At least three years’ experience in a digital marketing or content management role.
• Strong experience managing websites (WordPress) and social media platforms.
• Proven track record in developing and executing digital campaigns (organic and paid).
• Knowledge of SEO best practices, Google Analytics, and digital performance tracking.
• Experience using CRM and email marketing platforms (e.g., Mailchimp, HubSpot, or Raiser’s Edge).
• Ability to create engaging content, with excellent copywriting and proofreading skills.
• Strong graphic design skills using Canva, Adobe Photoshop, or InDesign.
• Basic video editing skills for social media and web content.
• Experience working with third-party agencies to develop and refine digital strategies.

Desirable:

• Additional qualifications in SEO, Google Analytics, UX/UI, or Digital Strategy.
• Experience working in a charity or non-profit sector.
• Familiarity with fundraising or donor engagement campaigns.
• Experience running A/B testing to improve digital engagement.
• Experience with conversion rate optimisation (CRO) and user experience (UX) design.
• Experience in marketing automation and lead scoring systems.
• Advanced video editing skills using Adobe Premiere Pro or Final Cut Pro.
• Knowledge of accessibility standards for digital content.

Skills

Essential:

• Expertise in social media management, including content planning and platform-specific strategies.
• Strong analytical skills, with the ability to track and report on digital marketing performance.
• Ability to develop SEO-driven content strategies and optimise web pages for search rankings.
• High level of technical proficiency, able to troubleshoot website and digital tool issues.
• Understanding of social media algorithms and trends to maximise engagement

Desirable:

• Ability to analyse and interpret market trends and audience behaviour.
• Knowledge of Google Tag Manager and event tracking.
• Experience in agile project management methodologies.

Abilities

Essential:

• Strong problem-solving skills and innovative thinking.
• Entrepreneurial mindset, with the ability to identify opportunities and drive initiatives forward.
• Always seeking to improve and optimise processes.
• Excellent organisational skills, with the ability to manage multiple projects and deadlines.
• Ability to mentor and upskill colleagues on digital best practices.
• Comfortable presenting insights and recommendations to senior stakeholders.

Desirable:

• Ability to translate complex data into actionable insights.
• Experience working in multi-stakeholder environments.

Personal Qualities

Essential:

• l qualities An approachable, positive, can-do attitude. Passion and enthusiasm for marketing.
• Commitment to high standards of work.
• Energetic, flexible, adaptable, and able to relate well to different types of people.
• A commitment to safeguarding and promoting the welfare of children and young adults.
• Strong communication and interpersonal skills, able to work collaboratively across teams.

Desirable:

• A keen interest in emerging digital marketing trends and technologies.
• Ability to work under pressure and adapt to changing priorities.
• Ability to lead and inspire colleagues with innovative ideas.

Job Types: Full-time, Permanent

Pay: £38,000.00-£39,890.00 per year

Benefits:

• Additional leave
• Company pension
• Referral programme
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in London SW15 5LD

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.

Impetus currently has 52 members of staff, supporting 25 charities with programmes across England, Wales and Scotland.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark-beating outcomes.

We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. We are resolutely focused on outcomes and impact, driven by quality evidence.

Impetus is a registered charity and our charity number is 1152262.

About the Investment team

The investment team is responsible for selecting portfolio partners, managing our investments in these partners and supporting them to improve and scale their impact.

The investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The investment team has a good track record of role progression. All four Sector Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

About the Investment Manager role

The Investment Manager (IM) works as an integral part of the Investment Team to help deliver our mission – supporting portfolio partners to deepen their impact and scale their outcomes. This role works closely with Investment Directors and other Investment Managers, including both charity-facing support and internal support to the investment team.

The IM uses analytical rigour, project management and relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.

The IM role works across the portfolio, with the opportunity to work with various charities and Investment Directors, and may be involved in delivering the Impetus Leadership Academy. 

Key responsibilities

Investment Management

• Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability - leading specific work streams like impact and/or financial management.
• Building trust-based relationships with charity leaders including CEOs, delivery staff and Programme / Impact leads, to become a valued advisor on practice improvement.
• Working closely with staff at our partners charities, providing guidance, thought partnership and capacity building.
• Working with Impact teams at charity partners to develop and refine impact management practices; data collection, dashboard development, performance review meetings, programme design and evaluation.
• Coaching charities' heads of functions (e.g. Director of Impact) to develop as leaders and help drive an impact-led approach within their organisations
• Curating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support in key areas for our charity partners (e.g. strategy, marketing advice, financial analysis).
• Supporting Investment Directors with design and delivery of theory of change workshops, analysing charity impact data, developing and analysing pre-workshop surveys, facilitating workshops.
• Supporting Impetus’ quarterly peer learning forums for our charity partners, in particular the Impact Forum.
• Supporting the governance of our investments, preparing reports for Investment and Steering Committees.

Investment team support

• Supporting/leading the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), identifying high potential charities though analysis of key impact and financial data and reviewing the current evidence base.
• Playing a key role in due diligence of new charities, reviewing charity information (quantitative and qualitative) and drawing insights about their suitability for investment; This includes considering impact and scale potential, financial stability and developing a business case for investment including identifying risks. Requires strong relationship management with potential charity partners.
• Developing knowledge and expertise in Education and Youth Employment, staying up to date on relevant sector developments.
• Working closely with the Public Affairs team and ensuring teams are integrated in their thinking and approach – both ensuring we are coordinated in our support to the sector and working on cross-team projects that support the wider Employment and Education sectors.

Support to the Impetus organisation

• Working collaboratively on Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and events.
• Sharing the learning from our work across the team, across the organisation and externally 
• Working within Impetus strategy, policies and procedures.

Person specification

Essential

• A commitment to Impetus’ mission.
• Able to build productive, trust-based relationships internally and with external stakeholders including charity partners and co-investors
• Strong relationship building and management skills.
• Highly analytical and numerate, with good command of Excel.
• Clear and strategic thinker; able to identify key insights from a range of data outputs and translate into clear communication, including PowerPoint.
• Proven ability to work independently.
• Desire to be a thought partner to Investment Directors – contributing actively to team discussions and debate.
• Strong planning and time management, able to balance between priorities.
• Displays tenacity and initiative.
• Growth mind-set; seeks out and acts on feedback.
• A strong interest in partnering closely with charities that are doing what it takes to get better.
• A commitment to equity, diversity and inclusion in our work and our organisation.

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable

• Experience in consulting, investment management, or other in-depth grant making and capacity building work.
• Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity.
• Experience in UK education and employability sectors 
• Experience in charity impact management and/or evaluation.
• Financial acumen - financial modelling, fundraising pipeline development, review of annual accounts and assessment of financial risk.
• Project Management experience.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11:59pm Monday April 21st 2025

Interviews

First round interviews will take place week commencing 28th April 2025.

Second round interviews will take place week commencing 5th May 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

The Fundraising Manager (Partnerships) role is a fantastic opportunity to lead on developing partnerships with The Girls’ Network's corporate and public sector supporters. The programme is well established with £170,000 worth of partners already on board. There is an opportunity to put your own stamp on the work, developing new collateral and ideas for excellent partnerships. The role is within our Fundraising & Communications team of four staff and works in collaboration with regional Senior Network Managers. There is an opportunity for the post holder to collaborate with the Fundraising Manager (Trusts and Foundations) on the development of grant applications.

Key roles and responsibilities

Income generation

• Primary focus of the role is to manage a portfolio of £170,000 worth of corporate partners and public sector organisations, to meet annual income targets and provide an excellent supporter experience.
• Develop compelling funding propositions and case for support to meet priorities, working closely with colleagues in Fundraising & Communications, Programmes and Monitoring, Research, Evaluation & Learning (MERL).
• Maintain an up-to-date pipeline of prospects through research and excellent record keeping (using SalesForce), ensuring that applications are made to meet known deadlines.
• Collaborate with Network Managers on regional corporate partnerships, ensuring a consistent and good supporter experience and identifying opportunities for development.
• Ensure that all reporting and grant monitoring is delivered in a timely manner, working closely with the MERL Manager and colleagues across Programmes.
• Oversee calendar of third-party events, liaising with external partners and ensuring appropriate TGN involvement.
• Provide internal management information and reporting to the Head of Fundraising on a quarterly basis, or as required.

Stewardship

• Develop data management processes, ensuring timely impact reporting or other agreed deliverables.
• Ensure all donations and supporters are thanked in a timely and appropriate mode to their giving channel.
• Keep all relevant donor and financial information up-to-date on Salesforce, ensuring adherence to GDPR and other relevant good practice, as defined by the Fundraising Regulator and other sector bodies.
• Work with Communications to ensure regular updates to website and other digital channels, identifying opportunities for partnership activities.
• Work with colleagues in Fundraising & Communications and CEO to deliver appropriate partner recognition including events and other engagement activities

Other duties

• As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

WHAT YOU WILL BRING TO THE ROLE

• You will have at least five years’ relevant experience as a fundraiser or in other similar roles e.g. marketing or sales, ideally with at least three years working in fundraising and be able to demonstrate previous success in generating income and achieving targets.
• You will be an exceptional communicator with the confidence to work on your own initiative and to build relationships with internal and external stakeholders.
• You will be well organised with excellent attention to detail, work well under pressure and have the ability to think both strategically and operationally.
• You have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.
• You thrive on the potential to make a real difference with your work.

Essential

• Proven experience in the charity sector and able to demonstrate fundraising or similar success.
• A skilled and confident relationship builder who enjoys maintaining and sustaining contacts.
• Extremely well organised and self-motivated.
• The ability to recognise opportunities to help achieve income targets.
• Strong written and verbal communication skills.
• Understanding of financial information and ability to provide relevant data for applications including budgets and operational targets.
• Commitment to gender equality and social mobility.
• Confidence managing stakeholders.
• Resilience and ability to self-manage workload with support from line manager.

Desirable

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations You have safeguarding knowledge.
• Experience in using Salesforce or another CRM, Hootsuite, Canva, Access (website), Mailchimp.
• Understanding or experience of working from home.
• Experience of working in a small charity.

For more information about our organisation and details on how to apply, please visit our website and download the candidate pack.

Good luck with your application.

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

The Girls’ Network aspires to reach more girls and increase the impact we have, so the importance of a strategic, effective and evidence-based monitoring and evaluation system is paramount. The Monitoring, Evaluation, Research & Learning (MERL) Manager will ensure thoughtful, intelligent and consistent collection, collation and analysis of data which has the potential to publicly represent our girls’ needs and their aspirations.

Key roles and responsibilities

Monitoring and Evaluation (M&E)

• Develop and employ monitoring systems to support high-quality programme implementation.
• Maintain and employ existing data-collection and evaluation systems to evaluate past and ongoing programmes.
• Calculate impact indicators and support data-driven organisational decision- making.
• Management of our CRM systems to support the Fundraising Team with monitoring of their application pipelines.
• Further the organisation’s current potential to meaningfully contribute to public discourse on the experience of teenage girls in the UK, on social mobility, and on the future of women’s leadership using available and newly created resources, data and insights.
• Develop the above evaluation and research into recommendations; working with the team and independently to inform and plan the creation and implementation of a monitoring system for our impact process, based on evaluation findings, industry research, and overall strategy and objectives.
• Work with the Communications Manager to develop / create the visual design and communication strategy for M&E systems so as to engage stakeholders and to empower our team and our girls.
• Internally and externally champion the use of our impact data to influence broader discourse and policy on the experience of teenage girls in the UK, social mobility, and the future of women’s leadership.
• Identify and understand different stakeholders' needs for monitoring and impact data.
• Manage external consultants and other stakeholders to support evaluations of particular projects as required.
• Understand M&E technology solutions, with a specific focus on gender equity and gender justice.

Learning and Research

• Working with Fundraising colleagues, regularly update the charity's Case for Support, reviewing the latest evidence and data on social mobility, the experience of teenage girls in the UK, and the future of women’s leadership, among wider gender issues.
• Design and deliver engaging whole-team training to enable new monitoring and impact collection processes to be carried out effectively at all levels.
• Working with the People and Culture Manager, promote and model a culture of learning and continuous development within the organisation, by employing and complementing existing systems.

Reporting

• Prepare and present status reports for grant-giving bodies (such as The Millby Foundation) according to the requirements of the grant.
• Prepare and present regular status reports for the CEO, and the board of trustees, as required.
• Contribute up-to-date data and insights to the annual report as well as to other grant and donor reporting.
• Work collaboratively with the Fundraising Team to identify upcoming reporting deadlines to funders.
• Creating clear overviews of the impact data collected in evaluation surveys, for the Fundraising and Programme teams to disseminate to funders and partner schools.
• Support the senior leadership, finance, and fundraising team, by calculating and reporting on social return on investment.

Database/CRM (Salesforce) management

• Manage user access and permissions in order to maintain data security and safeguard sensitive information.
• Create and maintain documentation to support both technical and non- technical data processes.
• Regularly evaluate and update Salesforce objects, automations, and other features as needed in response to business need, staying up-to-date on Salesforce functionality and recommending improvements to SLT.
• Staff support via developing and reviewing Salesforce training, establishing relationships, and managing Salesforce queries ad-hoc and in regular clinics.
• Maintain and develop Salesforce reports and dashboards to monitor data quality.

Other duties

As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

Essential skills, knowledge and attributes

• Strong analytical and research skills, with the ability to effectively employ, interpret and summarise qualitative and quantitative data from multiple sources.
• Highly organised with excellent database management skills.
• Proficiency in MS Word, MS Excel, Powerpoint and Gsuite docs.
• Adaptable and flexible working style as well as experience of developing work plans that help you manage multiple and changing priorities, on time and within budget.
• Proactive in identifying and solving problems, curious and with great attention to detail.
• Excellent communication skills (verbal and written).
• Passion for The Girls’ Network’s mission and an interest in issues related to mentoring and equality.
• Experience managing and using Salesforce or similar CRMs.

Desirable skills, knowledge and attributes

• Knowledge of data visualization software.
• Salesforce administrator certification or other relevant qualifications.
• Knowledge of Zapier or similar web-based automation tools.
• An understanding of Monitoring and Evaluation technology solutions.
• An interest in social equity and justice.
• Understanding of or experience of working from home.
• Experience of working in a small charity.

For more information, please download the candidate pack and apply via our website.

Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and harmful body alterations. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and all our workshops are delivered with facilitators from affected communities. 

We are looking for a Communications Manager to support our marketing, press and social media work.

Job Description

The charity would like to increase our digital footprint by 50% and in order to do this we need a highly motivated communications lead to boost our profile. You will create and deliver a marketing, press and social media strategy, to increase both the reach of our work and awareness of harmful practices. You will build relationships with a wide range of stakeholders including journalists, influencers and ambassadors to raise our visibility in both English and international languages in UK press, manage all our platforms and create digital content. You will work with the team and trustees to achieve desired outputs within agreed timeframes and budgets, to operational standards. Your work will be co-designed and informed by survivors and communities. You will operate under the principles of Do No Harm. 

This role will be home-based and in Oxfordshire and will report to the CEO.

Person Specification

You will ideally be from a community affected by a harmful practice such as FGM/C or ‘honour’-based abuse and forced marriage. This does not necessarily mean you personally have been affected, but you have a deep understanding of the issues from living in your community.

Your knowledge of the topic:

You will need a strong understanding of violence against women and girls (VAWG), policy and legislation, ideally having experience working in the VAWG sector. 

High level of organisation:

Most of the time you will be working from your home office so you will need be highly self-motivated and organised to meet deadlines for campaigns around international days (e.g. International Women’s Day) for example.  You will be required to attend occasional meetings in Oxfordshire or elsewhere in the UK, for example at conferences where Sundial is represented, and some team meetings.

Strategic skills:

• Create and deliver Sundial’s marketing and social media strategy, ensuring a consistent message is shared with supporters

• Help grow social media networks and audiences

• Review analytics and prepare reports on progress

• Stay informed of upcoming trends and developments within the field of social media

Marketing skills:

• Creation of marketing materials

• Email and social media marketing

• Develop, implement and manage a wide range of young people’s participation and engagement campaigns ensuring successful delivery

Administration skills:

Administrative tasks, such as maintaining databases of press contacts, providing data about our communications for inclusion in bids for funding and reporting to donors.

Technical and digital skills:

• Create high quality, sensitive content to share online, such as videos and case studies, in order to raise awareness of harmful practices 

• Check and maintain accounts across social media platforms, posting updates where appropriate 

• Maintain a proactive approach to communications on social media accounts

• Skilled in using scheduling tools, Canva, Wordpress, film and photo editing

• Manage audio and video uploads and channels

• Contribute to the development of new online resources and projects

Relationships:

• Work with the Sundial team and participate in regular meetings as required

• Research and solicit potential ambassadors, influencers and celebrities

• Develop and manage relationships with ambassadors and influencers

• Manage the content of influencers, ensuring that their messaging is consistent with Sundial’s

• Keep the CEO informed of significant problems that might jeopardise the wellbeing of the organisation

• Promote the organisation’s commitment towards Equality, Diversity and Inclusion and ensure that this is embedded in your work.

Press:

• Prepare press releases

• Build relationships with journalists in both English and international languages UK press houses

• Coordinate interviews with Sundial team members

HOW to APPLY

·       Please send your CV and a covering letter explaining your interest in the issues Sundial addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview.

·    We strongly encourage applications from people from communities affected by harmful practices.

·       Applicants called to interview will be invited to complete a written task. Interviews will take place on the 19th and 20th May.

·       The appointment is subject to an enhanced DBS check and references.

As an experienced Executive Assistant at the Motor Neurone Disease (MND) Association, you will play a pivotal role in driving the efficiency and impact of our Executive Leadership Team. We are seeking an accomplished EA who thrives in high-level executive support, with a proven track record of delivering exceptional administrative, operational, and strategic assistance at the Director level.

In this role, you will provide seamless, proactive, and high-calibre support, ensuring our directors can focus on delivering the Association's mission and objectives. You will work closely with internal and external stakeholders, anticipating needs, managing competing priorities, and representing our Directors with professionalism and discretion.

This role requires exceptional organisational, communication, and problem-solving skills, alongside the ability to work autonomously in a fast-paced and evolving environment. As part of our newly formed Executive Leadership Team, we need a highly capable, energetic, and strategic-thinking EA to help the MND Association reach our full potential to support the MND community.

Key Responsibilities:

• Managing Directors diaries, prioritising meetings, maintain action logs, track key deadlines, and support effective work planning. making effective decisions without director's input.

• Manage and respond to correspondence on behalf of the Directors, ensuring timely and appropriate communication.

• Co-ordinate and provide full administrative support for Board, Trustees and Committee meetings, including agenda preparation, taking minutes/action points as agreed, monitoring and following up on agreed actions prior to the next scheduled meeting.

• To lead on the collation, analysis, drafting and formatting of regular reports, dashboards and management information related to directorate and strategic performance.

• Ensuring that Heads of Department and other contributors are aware of, and meet, all deadlines.

• Manage supplier contracts, ensuring cost-effective procurement of services, processing of invoices.

• Working in unison with other Executive Assistants ensuring support across the team of Directors at times of holiday and any other absence.

• Ensuring that Directors are prepared and best able to represent the Association when attending external meetings and other events, managing all travel and other logistical arrangements.

About You:

• Proven experience in high-level administration, at Director and/or Board level.

• Significant experience supporting a senior executive as an Executive Assistant.

• Highly organised with strong self-management skills and the ability to work on own initiative to prioritise own workload to meet deadlines

• Exceptional organisational skills and the ability to manage multiple priorities effectively.

• Excellent written and verbal communication skills, with the confidence to engage senior stakeholders and the ability to produce high-quality work under tight deadlines.

• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Ability to adapt positively to change, highly resourceful, self-motivated, with strong emotional intelligence and a positive and proactive approach to work.

• Proven experience of working in a confidential environment and with confidential and sensitive information.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proven previous experience as an Executive Assistant working proactively at Director/Board level.
• Demonstrate experience of proposing solutions on behalf of directors or senior managers making decisions on behalf of the director and thinking through decisions to conclusion.
• Excellent organisational and problem-solving skills with the ability to multitask with competing priorities and deadlines.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you are a proactive, highly skilled Executive Assistant looking for a meaningful role where you can make a real impact, we would love to hear from you. Join us in supporting our Executive Leadership Team and helping the MND Association achieve its vital mission. Apply now and be part of a dynamic team making a difference for the MND community.

Salary: 

£ 13.72 per hour

£ 25,862.5 full time equivalent

Hours:

36.25

Location:

Cheshire based (WFH) + travel across Cheshire/Castle Community Centre

Accountable to:

HR Manager

Role summary

Age UK Cheshire works with older people to support them in living their best life…

· relieving loneliness, so that older people feel connected,

· combatting poverty, so that older people have enough to live on, and

· increasing independence, so that older people can live the lives they want to lead.

The Volunteer Coordinator’s primary focus will be to grow our volunteer programme and act as the first point of contact for all stakeholders for volunteering enquiries. You will be adept and motivated about working with and onboarding volunteers and at building relationships with other organisations, community groups, and networks to enhance the volunteer programme’s reach and impact.

This role will work collaboratively with colleagues in ensuring volunteers feel valued, supported and equipped to contribute meaningfully at every stage of their engagement with us. The role requires successful coordination of volunteer onboarding, training, databases, and supporting the leadership team by providing accurate and timely reports.

The post holder will be responsible for taking ownership of our volunteer programme, build on our existing strategies, ensure helpful resources, plan engaging training sessions and bring a people-focussed mindset to everything you do.

The role will also include administrative support to client facing services teams and finance (2 days a week, 1 day based at Castle Community Centre, Northwich). This includes managing receipt of postal donations, issuing thank you letters, issue of key information documents to service users, managing finance audit trail.

JOB DESCRIPTION

First point of contact

1. Serve as the first point of contact for volunteering enquiries across the organisation and build strong relationships with volunteers and other stakeholders.

2. Proactive ownership of recruitment, onboarding, training and support of volunteers.

3. Matching volunteers to opportunities that suit their skills.

4. Be the identified lead for the organisations volunteer programme, developing strong links with partner organisations, and keeping up to date on national volunteering best practice and legislation.

Service Delivery

5. Leading, planning and delivering recruitment drives alongside line managers across multiple platforms, including attendance at identified community events across Cheshire.

6. To build strong relationships and use a variety of communication methods to engage and retain volunteers, including updates to our Volunteer Central SharePoint site so that volunteers feel well supported, included and informed.

7. Ensuring best practice in volunteer management by upskilling and supporting line managers in volunteering priorities.

8. To strengthen the volunteer recognition process across the organisation.

9. Carry out pre-volunteering checks, including references and Disclosure and Barring Service (DBS) checks where appropriate

10. Ensure there is appropriate support and training for volunteers through regular informal contact and more structured reviews.

11. Site visits across locations to support volunteers

Services support

12. Review volunteering processes and procedures and implement systems, providing appropriate support to other coordinators to ensure a consistent approach to volunteering across the organisation.

13. Updating and maintaining volunteer support and inclusion systems to ensure accuracy, accessibility, and regular updates.

Performance

14. Maintain accurate records of enquiries, referrals, and outcomes, ensuring data is comprehensive and can be used for monitoring, evaluation, and future service development.

15. To collaborate with line managers on developing our volunteer database to ensure all key information is recorded to provide accurate and timely reports.

16. Identify emerging issues and trends based on enquiries and report these to senior staff for further action or policy development.

17. To monitor and evaluate activities including volunteer surveys, conversion and leaver data and contribute to reports for evaluation and monitoring as required.

Administrative Duties

18. Support front line services, printing and posting information packs to clients and potential clients

19. Organise and scan donations and other client communications received in the post and to admin' email. 

20. Issue thank you letters to donors and respond to general enquires received by email to central email addresses.

21. Support the Governance Support Manager and Exec Assistant in ensuring head office based compliance for Fire and H&S. 

General responsibilities

22. Collaborate with colleagues across the organisation to ensure enquiries are handled efficiently, and volunteers are directed to the appropriate services.

23. Adhere to Age UK Cheshire’s policies on confidentiality, data protection, and safeguarding.

24. Undertake any other relevant duties as required by the Chief Financial Officer or senior staff.

General

25. Uphold the organisation’s core values and act as an ambassador for Age UK Cheshire, demonstrating respect, empathy, and professionalism in all interactions.

26. Take personal responsibility for health, safety, and wellbeing, ensuring compliance with organisational policies and health and safety regulations.

27. Promote diversity and inclusion, fostering an environment where individual differences are valued and equality of opportunity is upheld.

28. Foster collaboration, communicate openly with colleagues, and contribute to continuous improvement initiatives to enhance service delivery and organisational effectiveness.

29. Take responsibility for personal development, adhere to organisational policies and legal requirements, ensure safeguarding, confidentiality, and data protection standards are met, and undertake any other duties as required to support the organisation’s goals.

PERSON SPECIFICATION 

Essential

 a. Experience in project management and successfully recruiting, engaging, and supporting volunteers.

 b. Ability to motivate, inspire and retain volunteers.

 c. Strong organisational skills and leadership skills.

 d. Excellent verbal, written and ITC communication skills, including telephone and email communication.

 e. Good understanding of issues facing older people, carers, and disadvantaged groups.

 f. Ability to work independently and prioritise tasks in a fast-paced environment.

 g. IT skills, including experience with databases and Microsoft Office applications.

 h. Knowledge of data protection, confidentiality, and safeguarding policies.

 i. Ability to work effectively as part of a team and with external partners.

Desirable

 a. Experience of using a CRM or case management system (e.g. Charity Log).

 b. Knowledge of the voluntary sector and inter-agency working.

GENERAL:

 a. Have use of a car, full driving licence, and ability to travel across Cheshire in the course of the role.

ADDITIONAL INFORMATION

HOURS:

The contracted hours for this role are 36.25 hours per week, typically worked Monday to Friday. However, both the specific working days and the daily hours within this timeframe can be discussed and agreed upon, based on operational needs

Out-of-office hours activities may be an aspect of this role.

CONTRACT:

All new staff are subject to a six-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e. the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

HOLIDAY ENTITLEMENT:

From the 1st January to 31st December the basic annual entitlement for full time employees is 25 days, plus an entitlement to Public Bank Holidays and a discretionary entitlement to 1 extra day awarded by the Trustees. Part time staff will have their entitlement pro-rated according to the number of hours they are contracted to work.

CRIMINAL DISCLOSURE:

The post holder will be subject to police checking by the Disclosure and Barring Service (was CRB) Enhanced Disclosure.

PENSION:

Age UK Cheshire has an automatic enrolment workplace pension scheme pension scheme in place for eligible employees.

HEALTH CARE:

Age UK Cheshire offers a Health Care Cash Plan and staff are entitled to receive healthcare benefits.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for the organisation because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

 Charity No 1091608.

Are you ready to make a lasting impact while developing your skills in delivering marketing campaigns and engaging supporters?

As a Single Gifts Marketing Campaign Executive, known to Guide Dogs as a Single Gifts Campaign Executive, you’ll help deliver Single Gifts campaigns (Cash Appeals, Raffles, and Mid-Value), working across acquisition and supporter development to maximise response rates and campaign value. You’ll ensure campaigns stay on budget, managing artwork and content approvals, providing feedback, and tracking performance to inform future strategies. Additionally, you’ll conduct post-campaign analysis, produce reports, and collaborate with suppliers to ensure high-quality delivery. You’ll work closely with the Online team and External Lottery Manager to keep the Cash and Raffle sites updated and collaborate with other teams for smooth campaign execution. You’ll also handle internal queries and supporter inquiries about the Cash and Raffle schemes.

If you are proactive, detail-focused, and passionate about making a difference, we’d love to hear from you!

For this role you'll be working 35 hours per week, worked 9am - 5pm, Monday to Friday. We are looking for you to attend the office at least 2 days per week including each Thursday for a team day.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

We anticipate interviews taking place from 28th April 2025.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

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