Direct Marketing Jobs

Samaritan’s Purse International are recruiting for a full time, experienced Marketing Manager to oversee the Communications team, to be based at the National Ministry Centre in Coventry. The Marketing Manager will manage the execution of marketing projects, campaigns and appeals, ensuring they are delivered to the highest standards, within budget, and with a focus on income generation. The Marketing Manager will have a passion for the Gospel and an understanding of their critical role in developing initiatives that lead people to come to know Jesus as their Lord and saviour.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

The Senior Marketing Officer will work closely with the communications and fundraising teams, with stakeholders and an external agency to develop strategic, audience-driven campaigns. They will also cultivate and sustain strong relationships with donors through impactful updates on how their contributions are making a difference.
This role offers an exciting opportunity to help transform the lives of those affected by bipolar across the UK.

Location: Flexible - Home-based, with occasional travel to events and meetings in London as required
Salary: ​£33k (35 hours a week) 
Contract: 3-year fixed-term contract after 6-month probation period
Annual Leave: 25 weekdays of annual leave (plus Bank Holidays)
Benefits: 5% employer pension (after completion of probation) and additional day of annual leave for every full year of service
Reporting to: Head of Policy and Communications
Freelance applications considered

We are looking for a Direct Marketing Executive to join an incredible medical charity and support in delivering growth in voluntary income. The role will focus on Retention and will use data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location 27,250 32,000 (Remote) - 32,625-35,000 (London)

The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!

The Role
Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive
creative and production.

Be responsible for collation of all KPI tracking, trend analysis and activity results that feed into the teams reporting and
performance structure.

Work alongside the Content team to research and develop Retention/Acquisition products, journeys and communications.

Contribute to the direct marketing strategy by working with the Direct Marketing Manager to highlight sector trends and support the teams budget and income targets.

The Candidate
Experience in a third sector direct marketing role.

Experience of running effective marketing campaigns on a national or regional basis.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Permanent, Full Time

Salary circa £38,000 plus benefits

The Royal Air Force Benevolent Fund is the leading welfare charity supporting current and former members of the RAF, their partners and families, providing practical, emotional and financial support, whenever they need us. 

This is a brand new role and would suit someone who has excelled in a similar role within a fundraising environment, or even in a similar marketing role in the private sector, to play a big part in defining, shaping and delivering the donor engagement strategy. The role has been created to support the new fundraising strategy objective to retain over 10k regular donors, and to drive deeper engagement with over 30k supporters. The postholder will have an opportunity to make a significant contribution to the Fund’s long-term income. 

You will be part of the Individual Giving Department (working specifically within the Direct Marketing team) maximising donor engagement through both offline and digital activity. The postholder will take the lead on scoping, proposing and implementing multi-channel stewardship campaigns with the right message to the right people at the right time.

You will have proven experience in managing donor stewardship / customer retention campaigns across a broad number of channels as well as setting and managing budgets and meeting KPIs. With experience of CRM databases, creating supporter / customer journeys and briefing and working with external agencies.

You will also have excellent communication and interpersonal skills and show initiative, flair and enthusiasm for the work of the Fund.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Monday 17th February 2025, 5:00pm. Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

If you’ve a commitment to raising money, experience and passion for high quality marketing and a desire to work on some of the sector’s most high-profile mass participation products, then we’d love to hear from you.

This role is focussed on the effective delivery of our integrated warm and cold marketing campaigns. Along with the mass participation marketing manager, you’ll be responsible for developing and executing the Wear it Pink and Afternoon Tea campaigns. Both of which inspire tens of thousands of people to take part and raise millions of pounds for us every year. The role will cover the full marketing mix, so you can expect to work across paid social, email, print, direct mail, radio, and other relevant channels.

We’re looking for a passionate, experienced, creative marketing enthusiast with a great eye for detail, amazing project management skills and a drive, passion, and determination to make a huge difference.

About you

This is an excellent opportunity to further develop your marketing skills in the world of mass participation fundraising. To do this you’ll understand mass participation fundraising and have excellent multi-tasking skills and attention to detail.  Helpful and collaborative in your approach, your marketing passion, twinned with an interest in relationship fundraising are essential.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Monday 17 February 2024

Interview date Week commencing 24 February 2025

Senior Grant-making Officer

Are you passionate about ensuring LGBTQI activists and organisations have the recourses they need to defend communities, challenge inequality and drive lasting change? We are looking for a Senior Grant-Making Officer to play a key role in shaping and delivering our grant-making programme, helping to direct funding to the frontline of LGBTQI human rights activism worldwide.

If you share the vision of a world in which LGBTQI people everywhere can live their lives openly and fully, free from discrimination, fear and violence, then apply today and join the team!

Position: Senior Grant-making Officer

Location: Central London/Hybrid (minimum six days per month in the office)

Salary: £32,000–35,000 per annum

Hours: Full-time

Contract: Permanent

What We Offer

• Hybrid Working: Flexible arrangements with at least six days per month in the London office.

• Generous Leave: 25 days annual leave, increasing by one day per year of service (up to 28 days), plus UK bank holidays, your birthday or a key LGBTQI event, and additional time off over Christmas.

• Pension & Wellbeing: 5% employer pension contributions and access to mental wellbeing support.

• Parental Leave: Generous and inclusive parental leave policies.

Closing Date: 28 February, 2025

The Role

Grant-making is central to the organisations mission of growing giving to support LGBTQI human rights activism globally. 

In this role, you will bring grant-making expertise and innovative ideas to enhance our programme., You will develop strong relationships with LGBTQI organisations and activists worldwide, gain deep insights into global movements, and ensure funding is distributed effectively to those making real change.

Key areas of responsibility include:

• Grant-Making Strategy and Programme Implementation

• Grant Portfolio Development and Management

• Donor and Grant Partner Engagement

• Sector Expertise and Insights

What Success Looks Like:

• LGBTQI activists and organisations have access to the funding they need to drive meaningful change.

• Deep, trusting relationships with grant partners and donors.

• A strong, diverse and impactful grant portfolio that inspires our supporters.

• Effective due diligence, monitoring and evaluation to track impact. 

• Clear, compelling stories and data that showcase the impact of our grant partners.

• An up-to-date, accurate grant partner database.

About You

You will have experience in grant-making, with a strong understanding of grant-making theory, processes, and best practices. You will be able to demonstrate a commitment to or connection with the LGBTQI community

and have knowledge of global developments in LGBTQI rights and advocacy.

You will also have:

• Proven ability to build and maintain strong, trust-based relationships.

• Knowledge of global developments in LGBTQI rights and advocacy.

• Strong organisational and project management skills, with the ability to manage multiple priorities.

• Experience with grants management databases and tools.

• A proactive, and results-oriented approach, and a collaborative team spirit. 

To apply, you will be asked to submit a CV and cover letter.

About the Organisation

Join an award-winning international LGBTQI community foundation bringing together the community and allies to support LGBTQI activism worldwide. The charity pool the donations it receives to provide grants to LGBTQI organisations around the world, ensuring they have more of the resources they need to defend communities, tackle inequality and campaign for lasting change.

Why Join?

The team pride themselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will play a key role in supporting LGBTQI philanthropy by working alongside a passionate and dedicated team committed to making a real difference. The charity is an equal opportunities employer. 

Other roles you may have experience of could include Grant Making, Grant, Grants, Grant Making, Officer Grant Officer, Grants Officer, Grant Making Coordinator, Grant Coordinator, Grants Coordinator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a fantastic opportunity to join our collaborative and high performing team, as we introduce the new role of Legacy Marketing Manager. MSF UK has gone from strength to strength in the last few years and we aim to continually improve and build on our success. This is a really exciting time to join MSF UK as we invest in fundraising and grow our team.

The Legacy Marketing Manager will lead the marketing strategy and implementation for MSF’s new legacy donors, and to retain those who have already pledged.

To work alongside the Donor Development and Legacies Lead (DDLL) to deliver MSF’s Legacy, Marketing Programme, to acquire new Legacy donors to the organisation, and retain those who have already pledged.

Deliver the development and delivery of marketing activity across multiple traditional and digital channels (including digital, radio, DM, Events) from inception to evaluation, as well as testing new channels.

Work closely with internal stakeholder and external partners to develop campaigns.

DEPARTMENT: Fundraising

HOURS: Full Time, 37.5 hours per week (Monday – Friday)

LENGTH OF CONTRACT: Permanent

LOCATION: London - Hybrid

SALARY: Salary: £51,577.05 per annum

Internal salary grade: 16.1

You will work across a number of projects delivered by the charity to promote support available to residents and raise the profile of Energy Projects Plus, including promoting the work of the charity to partners and funders.

You will be forward thinking in the planning and design of key marketing campaigns to residents (direct mail, leaflets, posters, social media, press releases, newsletters) and directly responsible for their successful delivery. Through effective research you will also support key partners in sharing key campaigns. You will also be the brand guardian for the charity and work with colleagues to raise awareness and promote the outcomes achieved by the charity to funders, partners, and wider media.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for an enthusiastic brand marketing officer to join our talented and ambitious brand marketing and planning team. It’s an exciting time to join the team, and Breast Cancer Now, as we invest in and develop our brand to deliver our ambition to be recognised as the place to turn for anything and everything to do with breast cancer.

You’ll be responsible for growing brand awareness through planning, developing and delivering brand marketing campaigns to reach target audiences. A key focus of the role will be to manage the charity’s e-newsletter and brand marketing activity in key moments (e.g. Breast Cancer Awareness Month) which will inspire more people to engage with and support our vital work. 

You’ll work across a full range of paid and owned channels, collaborate with both in-house and external agencies to develop creative and media plans and monitor and report on campaign performance to drive maximum impact and value from our brand marketing investment. 

About you

You’re a passionate marketer, with a can-do attitude and eye for detail, always determined to deliver the very best. You’ll have good experience managing marketing campaigns across a range of media channels and a demonstrable interest in brand marketing.

As a collaborative individual with excellent communication skills, you’ll be confident managing external agencies and suppliers, alongside internal stakeholders at all levels. Your experience might be in brand marketing or another area of marketing and communications and you’ll be looking to make the next move in your marketing career.

You’ll be used to working within a fast-paced team with competing deadlines by remaining calm under pressure and prioritising tasks effectively.

If this sounds like you, we’d love to hear from you!

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early subject to volume of applicants. Therefore, if you’re interested in this opportunity, please submit your application as early as possible.

Closing date 9am on Thursday 13 February 2025

Interview date Week commencing 3 March 2025

I’m looking to speak to a passionate marketer, with experience working across the full marketing mix, to join a leading research and support health charity as their new Marketing Officer, in their mass participation events team, for a 12 month FTC.

The Marketing Officer role is focussed on the effective delivery of integrated warm and cold marketing campaigns. Along with the Mass Participation Marketing Manager, you’ll be responsible for developing and executing two fantastic, well-known campaigns. Both of which inspire tens of thousands of people to take part and raise millions of pounds for the charity every year. The role will cover the full marketing mix, so you can expect to work across paid social, email, print, direct mail, radio, and other relevant channels. Experience managing or working with agencies, supporting campaigns and knowledge of direct and digital marketing techniques is key.

We’re looking for a passionate, experienced, creative marketing enthusiast with a great eye for detail, amazing project management skills and a drive, passion, and determination to make a huge difference. You may have developed your experience in a membership marketing, or event marketing role and will have a great understanding of how to engage supporters.

• London - Hybrid- 2 days in the London (E1) office, 3 days from home
• Salary £31,057- £33,000
• 12 month FTC, 35 hour week
• Great benefits, holiday allowance, and flexible working styles

If this sounds like you, then please apply! Firm closing date is 9am Friday 14^th February.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Closing Date: 9 February 2025

Ref 6927

Save the Children UK has an exciting opportunity for a collaborative and strategic individual with extensive marketing experience to join us as our Mid-Value Marketing Manager, where you will work with the Legacy & Mid-Value team to attract, retain, and engage mid-value supporters, delivering exceptional marketing campaigns to deepen relationships, inspire action, and drive income.

Please note that this role offers the opportunity for hybrid working, and will require the successful application to work from our London, Farringdon office up to 4 days per month.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met, and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Mid-Value Marketing Manager, you will be responsible for developing and managing our mid-value programme, delivering effective marketing campaigns to build deep connections with supporters and drive income. You will collaborate with colleagues across the organisation to ensure a cohesive mid-value supporter experience that aligns with all touchpoints.

Working within a dynamic, fast-paced team, you will use your audience-first approach, data analysis, and strategic thinking to inspire engagement and action.

In this role, you will:

• Work as part of a multi-disciplinary team to attract, retain, and engage mid-value supporters, using insight and data to understand audience needs and motivations.
• Plan and execute marketing activities to meet ambitious mid-value action, income, and loyalty targets.
• Collaborate with Loyalty and Philanthropy teams to develop mid-value supporter journeys, moving supporters between tiers based on overall opportunity.
• Analyse marketing effectiveness and drive a test-and-learn approach to optimise mid-value output.
• Develop and deliver engaging, audience-focused creative and content plans that inspire action.
• Manage mid-value income and expenditure budgets, including planning, reporting, and reforecasting.
• Ensure mid-value communications comply with legislation, safeguarding standards, and best practices.
• Promote and embed safeguarding policies and procedures to protect children, community members, and staff.

About you

To be successful, it is important that you have:

• Proven experience in attracting, retaining, and engaging mid-value supporters, including developing marketing campaigns and audience-led strategies.
• Significant experience in delivering marketing across mail, email, telemarketing, and events.
• Strong skills in using audience insights and data to optimise supporter journeys and deliver KPIs.
• Experience of managing creative development and production across a wide range of channels and materials, working in collaboration with creative agencies and in-house designers.
• Excellent project management skills, with a track record of delivering complex projects on time and within budget.
• Ability to manage income and expenditure budgets effectively.
• Excellent communication skills to inspire commitment, build networks, and work collaboratively.
• A strategic, audience-first approach with a passion for delivering exceptional supporter experiences.
• A commitment to Save the Children's vision, mission, and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits [here](insert link).

Closing date: 9th February 2025

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (approx 4 days per month).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Would you like to be part of a team at GOSH Charity which helps deliver a significant income stream supporting the work of Great Ormond Street Hospital (GOSH)? Do you have great communications skills and project or campaign management experience?

The purpose of this role is to lead on the day-to-day delivery of legacy marketing campaigns supporting the charity’s ambitious transformational growth plans to drive voluntary net income. 

Working across multiple channels including digital, DRTV, telephone fundraising and offline, this role will lead on working with internal stakeholders and agency partners day to day to deliver legacy marketing campaigns on time, to budget, meeting KPIs. 

Salary
The salary for this position is £34,821.

Key Responsibilities

• You will take responsibility for day-to-day campaign management across the legacy marketing programme through defining campaign briefs, timing plans and KPIs against agreed budgets, for the free wills programme and legacy marketing campaigns through DRTV, telephone, digital and direct mail. 
• You will manage third party agencies in delivery of day-to-day programme actions and to ensure that all activity reflects the values of the charity. 
• You will be knowledgeable about data, its analysis to support the creation of supporter journeys taking appropriate opportunities to inspire legacy giving. 
• You will be an advocate for legacy giving and contribute to the wider Fundraising team, taking a proactive approach to working in a high-performing and collaborative environment. 
• You will work collaboratively across the directorate to ensure programmes are integrated and that opportunities to maximise lifetime value of supporters are leveraged to achieve wider fundraising impact goals. 

Skills, Knowledge and Expertise

• Proven experience in campaign or project management 
• Experienced in tracking and reporting on performance, including budget management, taking remedial steps to address under-performance. 
• Strong knowledge of legacy marketing techniques 
• Excellent interpersonal, communication and campaign delivery management skills to drive effective engagement with internal and external stakeholders and agencies 
• Confident in data analysis to help inform supporter journey engagement strategies 

About The team

Sitting in the wider Fundraising Directorate, this role sits within our small but mighty Legacy Marketing team, which is part of our wider Legacy and Donor Development team (who look after our cash and raffle programmes).

Please refer to the full job description below for more information. 

Closing Date: Friday 14th February

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day, around 750 children and young people from across the UK are seen at Great Ormond Street Hospital (GOSH). At Great Ormond Street Hospital Charity, we help the hospital go above and beyond for seriously ill children, enabling kinder and better treatments, bringing hope for children with the rarest and most complex illnesses, and making hospital a little bit easier and a lot more fun for the thousands of children who are treated at GOSH every year. Our staff raise vital funds to support ground-breaking research, cutting-edge medical equipment, and the creation of child-centred facilities to help save more young lives, and essential support services that help save childhoods too.

Together, we can help give seriously ill children the best chance, and the best childhood, possible. We were delighted to be named Charity Times - Charity of the Year 2024, recognising the impact of our shared mission.

Our commitment to Equity, Diversity and Inclusion

We believe that GOSH Charity and the charity sector more widely should reflect the diversity of patients, communities, and society at large. We also know that having a more diverse and inclusive workforce will make us more innovative, challenge the status quo, and enable us to deliver more impact. We encourage applications from people of all backgrounds. In particular, we encourage applications from those who are currently under represented within the charity sector as they may be marginalised by race and/or ethnicity, sexual orientation, disability, long-term health conditions, or socioeconomic status. 

If you would like more information about our approach to inclusive hiring please see our Inclusive Hiring Page here. You can also find out more about our commitments to EDI within our EDI Strategy on our website. 

As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

Prospectus are excited to be working with an emergency relief charity to help them recruit for a Legacy Marketing Manager to join their team. This organisation provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.

This role is offered on a permanent, full-time basis with a salary of £51,577.05 per annum and the postholder will be working in a hybrid model from their offices in London.

The Legacy Marketing Manager will lead the marketing strategy and implementation for new legacy donors, and to retain those who have already pledged. You will be delivering the development and delivery of marketing activity across multiple traditional and digital channels (including digital, radio, DM, Events) from inception to evaluation, as well as testing new channels.

They are looking for someone with demonstrable experience of Marketing to a Legacy / Gift in Wills audience and/or donor base. The ideal candidate will have solid experience managing marketing activity from concept, planning, design, print, production and postage.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.   

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, with options for homeworking in line with Crisis’ Hybrid Working Policy

Contract: 12-month fixed term contract, parental leave cover

About the role

As a Supporter Journey Manager in the Brand, Marketing and Fundraising Directorate, you will design and lead the implementation and optimisation of multi-channel communication journeys to reach, engage, convert, and retain audiences. You will be responsible for managing a small team, working collaboratively across the organisation to apply a test-and-learn approach by continually reviewing and improving touchpoints and end-to-end journeys. You will help the organisation visualise journeys from the audience's perspective, monitor and report on performance, and plan and optimise efforts in pursuit of Crisis’ vision to end homelessness.

As a bold and impactful leader, you will design and develop multi-channel audience journeys, across touchpoints, to achieve objectives across the charity. You will collaborate with data, insight, and evaluation teams to ensure Crisis leverages insight and analysis to maximise supporter engagement and realise income potential. As a champion of audience voices and working equitably you will advance the organisation’s strategic goal to become more audience-led in its vision as it grows support, in all its forms, and communities committed to ending homelessness.

About you

• Proven experience in establishing and managing successful customer experience (CX) functions, from journey design to development and optimisation.

• Equally comfortable with the details of systems and data, while maintaining a clear view of the bigger picture and end-to-end experiences.

• Results-focused, with experience in setting up measurement frameworks and driving a culture of continuous improvement.

• Background in customer experience, email and/or direct marketing, with practiced expertise in working within a devolved operating model environment.

• Influential leader, skilled in convening and facilitating meetings and workshops with senior stakeholders to drive decisions and outcomes.

• Proactive and inclusive leader with the ability to unify diverse disciplines and cross-functional teams toward common goals and shared priorities.

• Committed to equality, diversity, and inclusion, with a vision to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February 2025 23:55

Interview process: Competency tasked interview with presentation task.

Interviews will take place on Tuesday 4 March 2025 at our offices in London, E1.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.   

Registered Charity Numbers: E&W1082947, SC040094