Digital Marketing Jobs
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who would enjoy the challenge of leading a team of staff who have lived experience of many of the issues facing children and young people on the estates of Eltham.
Superkidz Community Trust was founded in 2001 and over the years, has provided children and young people with a safe space to play and to interact with adults who have the time to listen to them. We have developed a model of engagement, Transform Group and Individual Mentoring (TGIM), that puts interaction at the heart – not simply providing activities but ensuring that there are sufficient adults around to engage the young person in conversation and the chance to express worries, self-doubt and concerns.
All our workers are drawn from the local community and many have been beneficiaries of Superkidz themselves. Most have lived experience of the issues facing our young people.
Following the retirement of our founder and Manager, Nick Russell, the Trustees are looking for a leader who will take the charity forward, support staff and help them to feel secure and confident in their abilities, while setting high standards in the workplace.
The information provided in this job description is given to ensure that the post holder has the best opportunity of understanding what is required to be effective in the post. It is not intended to be prescriptive in every detail and it is expected that the postholder will be as positive and flexible as possible in using this as a framework.
Job Description
Key accountabilities:
The Manager will:
· Be an integral member of the team delivering Superkidz day to day activities and groups.
· Following consultation with staff service users and the Board prepare a strategy, financial and operational plan that best delivers impact in line with the TGIM theory of change. This should include locations, staffing, activities, income generation and should be fully costed.
· Lead the organisation in the implementation and further development of this strategy in consultation with the Board.
· Proactively use quality and impact information and strategic analysis to inform the development of new programmes of work that improve the lives of beneficiaries.
· Ensure that systems and processes are in place to manage, monitor and report on all compliance issues including; safeguarding, health and safety, and risk.
· Take accountability for financial decisions that protect the charity’s funds, ensuring the charity is sustainable and fulfils the requirements of the relevant regulatory bodies.
· Ensure that there is an appropriate funding strategy in place to secure the greatest possible diversity of income, through commissions, grants, donations, fundraising and social enterprise trading, and lead on the delivery of subsequent plans.
· Lead on the effective management of all aspects of Superkidz services and staff team, ensuring that staffing systems and procedures are up to date, regularly reviewed, and fulfil legal requirements.
· Oversee and lead on the development of staff to ensure that all teams and individuals have the opportunity for development and can work at the highest level of performance. Mentor and cultivate the existing skills of staff, providing them with a platform to grow.
· Ensure that all Superkidz services are delivered in line with all external and internal quality standards and in line with commissioners/funders requirements.
· Develop and lead on a marketing and PR strategy that promotes Superkidz, raises awareness, and increases client and funder engagement.
· Develop and lead on an effective communications strategy, both internal and external.
· Lead on the strategy to assess and develop opportunities for collaborations, alliances, and partnerships that deliver increased impact and lead to financial sustainability.
· With the Fundraising Liaison Manager, demonstrate leadership in key strategic relationships with public bodies, funders, corporate sponsors and other external stakeholders, through a range of communications, networks and events.
· Ensure full, timely, accurate and effective communication with the Board of Trustees and any sub-committees of the Board.
· Ensure that all decisions made in the course of the role are made according to current legislation and in line with all instruments of governance.
Person Specification
Essential Attributes
- An understanding of and commitment to the TGIM theory of change
- A commitment to the development and career progression of locally recruited leaders and staff
- Demonstrable experience at senior leadership / manager level in a similar sized or larger organisation
- Resilience
- An evidenced strategic mindset and capability
- Experience of successful collaborative working across organisations and sectors and ability to build relationships and partnerships
- Experienced written, verbal and non-verbal communicator with proven skills in; influencing, negotiation, stakeholder management, persuasion and interpersonal skills
- A high level of financial and general business acumen
- Confident spokesperson: ability to deal with the media and other stakeholders; excellent presentation skills
- In-depth knowledge of the range of regulatory and compliance processes required to ensure safety of staff, beneficiaries, customers and buildings
- A creative, innovative and entrepreneurial approach
Desirable Attributes
- Experience of leading entrepreneurial approaches to solving social problems
- Experience of successfully building, developing and growing a range of social or other enterprises
- Previous experience of working closely with a Board of Directors and understanding of division of responsibilities and lines of accountability
- Awareness of and sensitivity to the political, social and cultural environment in which the organisation is operating
- Understanding of public policy as it relates to the social issues that Superkidz addresses
Other: This post is subject to an enhanced DBS check.
In your covering letter please tell us why you want the job, what experience would you bring and what you think would be the greatest challenges and rewards arising from this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unexpectedly readvertised
We are looking to recruit an experienced Fundraising manager to take on the very well established fundraising of our organisation and further drive the growth of our donations and income base. The role will manage our communications, website and social media channels increasing engagement with key audience groups.
The successful candidate will be motivated, creative, highly organised and a confident and effective communicator and strong team player.
Our fundraising footprint and contacts are well established and very active and the successful candidate will benefit from intial support and induction of existing fundraiser.
The Welcome Centre is an independent charity providing crisis support in Huddersfield, West Yorkshire. We run a large food bank operation providing practical support. We also have an in-house Advice, Guidance & Support team who work with the people accessing our food bank to help improve their longer term circumstances. Each year we support thousands of people in crisis in our community. As Fundraising Manager, you will play a vital role in ensuring we can provide the resources required.
We have a small friendly and committed staff team working across two sites in Huddersfield, supported by more than 100 volunteers. We rely on the generosity of our community and partners to support our work.
Whilst we are advertising for a full time position - part time applications may be considered for experienced applicants.
Benefits of joining our team
- Hybrid working options available
- Town centre Location
- Enhanced contractual leave
- Enhanced sick pay
- Enhanced maternity/paternity/adoption/shared parental leave pay
- Ongoing professional development opportunities
- Access to Employee Assistance Programme
- Access to Mentoring Programme
- Potential to buy/sell contractual leave
Next steps
Please download an application pack for the role. Application packs include a full Job Description, Person Specification for the role, The Welcome Centre’s Strategic Plan and Annual Report. An optional equality, diversity and inclusion form is here for you to complete.
To apply, please submit your CV and cover letter demonstrating how you meet the criteria within the Person Specification to:
Closing date for applications: 14th July 2024 - We may choose to close the vacancy early should sufficient number of applicants apply. Do not delay in submitting your interest.
Interviews: successful candidates will be invited to interview late July.
The client requests no contact from agencies or media sales.
Flexible working with approximately 3 office days (Vauxhall) over a typical fortnight
The Talent Set are proud to be partnering with CARE International UK.
This Head of Communications and Brand will be a truly career defining opportunity to join the organisation at an exciting time, overseeing additional investment and organisational support for brand, identity and communications.
This is a strategic, hands-on and varied role: covering brand, media, the website, social media, ambassadors, and pulling together impactful integrated campaigns such as on International Women’s Day. You will work collaboratively with senior leaders across the organisation to help your team support different fundraising and advocacy goals, as well as driving excellence and consistency in communications across the whole organisation.
- Key Responsibilities
- To lead the team to create and deliver an ambitious, imaginative and effective brand and communications strategy for CARE that raises our profile amongst key audiences and leads to greater income and influence.
- Foster a high-performing, inclusive and collaborative team culture, where everyone is supported to deliver and develop in their roles, and held accountable for delivery.
- Oversee a modest but increased investment, deciding how to best use this to deliver organisational objectives, ensuring clear KPIs, deliverables and success metrics.
- Collaborate with other teams to embrace digital communications opportunities and grow our digital engagement with key audiences
- Drive innovative approaches to raise awareness and engagement with the organisation’s mission.
- Utilize and embed our new brand narrative. Act as the overall guardian of the CARE brand and put in place processes and support to ensure it is represented at it’s best in all external communications.
- Manage and enhance CARE’s presence across various media platforms including the website, social media, and through ambassadors, ensuring each area has its own clear strategy, that contributes to a consistent comms approach.
- Develop and imbed an ambassadors strategy that makes the most of our high-profile supporters to achieve organisational aims
Person Specification
- Creative and innovative approach to communications and brand.
- Strategic thinking and planning.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to develop and execute integrated advocacy, marketing and communications campaigns.
- Experience creating innovative and/or creative digital engagement strategies and approaches
- Proven track record of comms activity that raised a charity’s profile, grown income and influence.
- Proficiency in digital media and social media platforms.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process
Please provide a CV and supporting statement
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a digital whizz? Looking to apply your social media skills for social good?
The 999 Club are looking for a dynamic individual who knows how to galvanise public interest with arresting and authentic content and is keen to gain experience of charity fundraising. You'll be joining our small but growing fundraising team in our small but growing homelessness charity in Deptford, South East London. Sound like it could be you? If so, then read on....
Having just finished an extensive rebrand of the organisation we are now looking to recruit a new member of the team who can fully capitalise on the potential this offers the charity to reengage with the public. You'll be supporting the development and roll out of a bold, new Communications strategy for 999 Club.
Leading on public engagement via Social Media, Direct Marketing, PR and Media, the post also offers the opportunity to learn about and contribute towards all other aspects of charity fundraising, including Community, Challenge events and Individual Giving. You will also be maintaining our Donorfy database and lending vital admin support the team.
Most importantly you will be passionate about our mission to end homelessness in south East London. And you'll have a gift for finding and telling the stories of our of our service using members in a way that's both sensitive, authentic and impactful.
If you're interested please see the attached job pack for more details. Application is via CV and cover letter.
The client requests no contact from agencies or media sales.
Who are we? We’re The Prince & Princess of Wales Hospice. We’re a well-established charity located at 20 Dumbreck Road, Bellahouston Park, Glasgow G41 5BW. The hospice provides specialist palliative care for people with a life-limiting, progressive illness, and support for their families and carers.
We are seeking a dynamic and experienced leader to join our team as Head of Fundraising. This pivotal role is responsible for spearheading our fundraising efforts, nurturing key relationships and driving and growing income generation to support our strategic and operational goals.
Key Responsibilities:
· Lead and grow our diverse fundraising team, covering areas such as Community, Key Events, Key Relationships, Business Development, In Memory, Legacy, Individual Giving, and Trusts.
· Collaborate with the Director of Income Generation and Digital to develop and implement a robust fundraising strategy.
· Foster a culture of excellence, cooperation, and innovation within the team to exceed financial targets and KPIs.
· Engage with high-profile individuals and businesses, expanding our donor base and securing support for fundraising initiates.
· Represent the hospice at networking events, delivering presentations to enhance our public image and brand awareness.
· Transition the team away from traditional fundraising methods through event delivery, pivoting into stewardship and relationship based fundraising methods.
Ideal Candidate:
· Proven experience in fundraising and team management.
· Excellent relationship-building and communication skills.
· Strategic thinker with a track record of meeting and exceeding targets.
· Passionate about palliative care and the hospice mission.
Please note, we do not hold a Sponsorship Licence and are therefore unable to accept applications from candidates who do not have the right to work in the UK.
Join us in our mission to provide exceptional care for our patient and families whilst making a lasting difference. Apply now to become the Head of Fundraising at the Prince and Princess of Wales Hospice.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an enthusiastic, motivated individual, who has a flexible attitude to lead on our translation service within the Fund.
The Fund is a truly bilingual organisation. Our principle is to treat the Welsh and English languages equally by offering a bilingual service to our customers and grant holders on a day-to-day basis.
You will work independently alongside numerous teams to ensure an effective and accurate translation service for the whole organisation. You will ensure that all our online and off-line materials, including new web pages, publications and corporate initiatives, are translated in accordance with agreed deadlines.
You will work closely with our Welsh Language Officer to ensure that the Fund fulfils its statutory legal requirements to comply with the Welsh Language Standards under the Welsh Language (Wales) Measure 2011.
The ability to speak and write in Welsh fluently and confidently is essential for this post.
Interview date: Wednesday 14th August
Location: Hybrid, Cardiff and/or Newtown offices
We have a hybrid approach to working and this role can be based in Cardiff or Newtown, along with homeworking.
On application, please align your supporting statement to the criteria below
Essential Criteria
- A degree/or equivalent in Welsh or a degree/or equivalent completed through the medium of Welsh
- Experience of working as a translator working accurately to tight deadlines
- Fluency in oral and written Welsh
- Ability to proof-read documents to a high standard of accuracy in both Welsh and English
Desirable Criteria
- Ability to co-ordinate systems and processes and develop effective working relationships to enable collaboration across the Fund
- A strong understanding of the importance of a bilingual brand across the communications mix
- Membership of the Association of Welsh Translators and Interpreters or a willingness to work towards this aim
- Awareness of the background and objectives of the current Welsh language requirements in terms of Legislation, Frameworks and Standards
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
JOB PURPOSE
The post holder will work with colleagues to develop, facilitate and manage a range of approaches and infrastructure that ensures local communities are shaping, influencing, co-producing and delivering local services. This includes but is not limited to the Community Voice Forum which connects into the Association’s Housing and Flourishing Community programmes, projects and initiatives. This role will be instrumental in establishing local groups and facilitating local networks, partnerships and formal consortia that are sustainable and deliver community services.
With a focus on community priorities across the North Locality, the role will help to secure funding from a range of sources, to further develop and enhance community infrastructure. This will include supporting and leading the development of bids, tenders, and seeking sponsorship.
Some Key Tasks & Responsibilities:-
· Implement the Community Voice and other community engagement and representative fora across North Birmingham.
· Populate and develop a scheduled plan for engagement events, sessions, and workshops; both in person and online as part of the development of the Community Voice Forum, and related.
· Work with the Head of Business and Development Manager and senior colleagues to incorporate the North Birmingham Economic Recovery (NB:ER) plan which integrates citizen forum, small groups network, digital hubs, health inequalities, social enterprise network and enterprise hub consultation.
· Develop networks of social enterprises, small groups, and community representatives, arranging regular meetings, reviewing the effectiveness of the groups and recommending improvements.
· Support Communication and Marketing colleagues to effectively promote community engagement initiatives and activities.
· Keeping all stakeholders informed and engaged ensuring strong relationships are built and sustained.
· Organising and co-ordinating all online and in person events, sessions and workshops, including venue booking, setting up, notes and follow up.
· Support the development of project concepts by researching and developing relationships and collaborative opportunities with local groups, including those funded through the Neighbourhood Network Scheme and the Shared Prosperity Fund.
The client requests no contact from agencies or media sales.
Purpose of the Post
To ensure the development of a strategic communication, marketing, and engagement strategy for the Voluntary, Community and Social Enterprise (VCSE) sector within the Bradford District and Craven Health and Care Partnership. Emphasise and amplify the VCSE’s role in enhancing population health addressing health inequalities and fostering collaboration across the wider system. Lead the representation of the VCS Alliance, and wider VCSE sector, in strategic meetings across Bradford District and Craven. Develop and maintain relationships with a variety of stakeholders operating at grassroots and strategic levels, including Communications Leads at Community First Yorkshire, Public Health and the NHS.
Background
This is an exciting new opportunity to develop a strategic approach to VCSE voice and influence across the Bradford District and Craven Health and Care Partnership to support good population health and health inequality ambitions, specifically relating to healthy minds, healthy children and families and healthy communities. These are three of the five priorities for our Bradford District and Craven Health and Care Partnership.
Our Bradford District and Craven Health and Care Partnership, in collaboration with Bradford Council, NHS West Yorkshire Integrated Care Board and VCSE infrastructure support organisations, have commissioned a new transitional VCSE Activation Contract.
This contract will:
- Strengthen the Sector – through improving the capability of, and address weaknesses in, organisations that directly divert citizens from the statutory health and social care system.
- Activate the Voice and Influence of Citizens and the VCSE Sector to ensure insight and experience of diverse citizens and VCSE organisations inform and support activity which takes pressure off front line health and social care services.
- And will seek out the voices and insight of the most marginalised communities and those of the VCSE organisations that are working with and supporting those groups to achieve the outcome described above. This citizen voice is a key theme to how we make decisions across our place – Bradford District and Craven.
During this coming year we will work together as partners driven by our ethos to ‘Act as One’ to focus on our shared ambition of people living ‘happy, healthy at home’. Specifically taking pressure off front health and care front line services
Special conditions
As part of this role, you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be based at the office for at least two days per week.
Benefits
28 days annual leave per year (Pro Rata) plus bank holidays, an additional day of leave for your birthday, Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.
Notes
All jobs are subject to change from time to time and this job description will be reviewed regularly. This post is subject to a 3-month probationary period and will be subject to a Basic Disclosure and Barring Service check. Applicants must be eligible to work in the United Kingdom.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with an excellent animal charity to find their Creative Services Lead. This role is a 12-month FTC.
The charity offers a flexible working environment, with options to work remotely or hybrid from either their London or Godmanchester office.
The creative services lead is an instrumental role in our Brand and Marketing team, working with colleagues across the organisation to deliver best in class, inclusive creative work, championing efficiency and collaboration. They will ensure the timely delivery of strategic brand and marketing projects, which will have the biggest impact in supporting the charity to achieve our vision of a world where all pets are well cared for in loving homes for life. They are responsible for reviewing briefs, scheduling and resourcing effectively, developing forecasting tools for allocating creative resource, and ensuring the correct technical skillset is assigned to each project.
Key Responsibilities:
· Ensure all stages of projects from conception to completion are managed and met according to the brief, budget, resource and deadline deliverables.
· Provide guidance to executive leadership team on the sequencing, alignment and governance of multiple organisational wide projects optimising budget, time and resources.
· Support teams to refine briefs as needed, review against the charities priorities and objectives.
· Work closely with creative and content, marketing, comms and digital teams to book the relevant resource (internal and external) and skillsets to deliver against each brief.
· Work with existing systems to log projects, project history, manage schedules and client expectations, including ensuring all work is approved by the brand and creative content manager.
· Monitor resource and projects across teams, conduct cost/benefit analysis and share regular reports with senior leaders on key team metrics with actionable recommendations for future projects.
· Make recommendations and implement changes to ways of working to improve efficiency and creative output.
· Work across multiple projects, ensuring all parties are informed of progress and challenges.
· Build relationships with stakeholders in order to understand their requirements and use this effectively to plan multiple work-streams and projects, balancing creative needs and Woodgreen’s objectives.
· Provide leadership to teams, sharing skills and expertise and identify and implement opportunities for upskilling.
· Manage spend across all external suppliers, ensuring cost efficiency and value for money, regularly reporting on budgets and forecasting.
· Manage the print production process, including writing print specs, sourcing competitive quotes, managing a roster of suppliers and keeping abreast of the latest print technologies.
Person Specification:
· Extensive proven experience of project and account management.
· Substantial experience of working in a team that works across multichannel projects varying in size and scale.
· Significant experience working in a creative or brand-based environment.
· Substantial experience of the creative process from start to finish.
· Substantial experience of managing external relationships specifically with agencies, freelancers and production companies.
· Advanced knowledge of all marketing channels, both on and offline.
· Ability to manage multiple project deliverables and competing priorities.
· Managing projects from exploring the full potential of each brief through the creative process to completion including post project evaluation.
· Communicate matters of logistics and scheduling to all stakeholders clearly, ensuring all areas of remit/responsibility are understood and agreed.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We are looking for a Communications Manager – to facilitate the communications element for our Impact and Urban Health, part of Guy's and St Thomas Foundation.
Key responsibilities:
· Plan and deliver engaging communications tactics that contribute to the impact of our work, focused on informing and influencing key audiences, initially focusing on our children’s mental health and multiple long term conditions programmes.
· Lead the development, delivery and evaluation of targeted communications for programme specific, and cross-programme work.
· Use a range of communications approaches and channels to amplify our work, ensuring they are always audience-led and adhering to our communications DEI principles.
· Plan, write and edit content at pace for both own and external channels.
· Build and nurture key relationships within the organisation, and with external partners.
· Working with colleagues, identify communications opportunities to demonstrate the impact of our work.
· Project manage communications projects from start to end, ensuring high quality and timely outputs.
· Provide other colleagues with sound advice and support to ensure outstanding communications outputs.
· Proactively seek and secure opportunities, including (but not limited to) speaking platforms, events and targeted media coverage to raise the national and international profile of Impact on Urban Health.
Person Specification
Skills, abilities, and attributes:
· Able to translate complex ideas into engaging and persuasive communications.
· Has an audience-first mindset, with a passion for creating innovative and engaging communications that engage, inform and influence.
· Brings a strong news sense and ability to identify the stories that are worth telling from a varied and rich pool of opportunities.
· Able to react quickly to external opportunities.
· Thrives working with multiple projects and deadlines.
· Brings energy and pace to the work, and a strong can-do attitude.
· Able to assess performance of communications, draw valuable insights and apply learning.
Knowledge, experience, and qualifications:
Essential
· Project management – managing multiple deadlines and projects.
· Strong copy writing and editing.
· Experience in a busy communications environment.
· B2B communications, stakeholder communications and media relations.
· Delivering audience-focused campaigns
Desirable
· Experience in a managerial role in communications.
· Experience of communicating to influence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes (target of £1.3m in 2024). You will manage a team of up to two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.
You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.
The delivery of exceptional supporter care and stewardship is paramount in this role, the post holder will require excellent communication skills to help deepen engagement strategies with supporters and work with an ambitious, positive, and creative approach - with experience in working collaboratively organisation wide.
Key responsibilities
Planning and implementation
• Increase individual gifts through enhancing the supporter donor journey.
• Develop new individual giving appeals and campaigns with a focus on direct marketing across various channels to engage with new and existing supporters to generate new income.
• Working with the communications team to design a multi-channelled approach to maximise the reach to the appropriate audiences.
• Develop the required tools and mechanisms to ensure ease of engagement.
• Design and implement a stewardship programme that cultivates long term support across all fundraising streams.
• Work across teams to raise the profile of the charity and its appeals and fundraising activities.
• Develop new ideas and initiatives to bolster individual giving.
• Grow in memoriam donations through selected partnerships and long-term relationships that raise the profile of Kidney Care UK within the sector.
Donor data analysis and segmentation
Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM to:
• Maximise the lifetime value of donors.
• Ensure effective use of supporter data for campaign purposes.
• Manage a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.
• Work with the Head of Fundraising to produce regular feedback reports and analysis.
• Ensure all activities and contacts are managed through the charity’s CRM system.
• Maximise gift aid opportunities.
Stewardship and donor engagement
Manage donor stewardship to provide personalised and engaging communications, including:
• Managing the production of supporter materials.
• Building a thanking programme that offers a personal and engaging donor experience.
• Collaborating with colleagues to identify individual stories for impactful campaign content.
Competencies: knowledge, skills and experience
- Experience of income generation from direct marketing campaigns (acquisition and/or retention) across a variety of digital channels for acquisition and retention.
- Experience of project management to deliver acquisition or retention campaigns within agreed timescales and budgets.
- Experience of using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns.
- Knowledge of Charity Law, Data Protection, Fundraising Code of Practice, and other relevant marketing or fundraising standards across the UK.
Employee Benefits
Pension | Flexible working | Retail discounts | Generous annual leave | Cycle 2 work scheme | Employee Assistant Programme | Health cash plan | Family leave
Salary (grade 8): £47,268 - £51,870 per annum (dependent upon experience)
Hours: 37.5 hours per week (full-time, permanent)
Location: National Museum of the Royal Navy, Portsmouth Historic Dockyard, Portsmouth (from time to time, travel to our other UK based sites will be required) with the opportunity to adopt hybrid working
A fantastic opportunity has arisen for an Individual Giving specialist to join the Fundraising & Partnerships Team at the National Museum of the Royal Navy.
Our fundraising income has grown significantly over the last few years thanks to a talented team, and we have an ambitious strategy to grow this income even further.
As a Fundraising & Partnership team we build internal and external relationships to secure financial support to bring to life our collections, care for our objects, engage with young people, fund our capital projects and underpin our core costs.
We do this by sharing the passion of our colleagues; appreciating and sharing our collective experience, knowledge and skills; and advocating about how the NMRN positively impacts local economies, visitors and the wider public understanding of the Royal Navy.
When our team excels we help to deliver NMRN’s vision of becoming the world’s most inspiring Naval Museum, linking Navy to Nation, and inspiring enjoyment and engagement with the story of the Royal Navy and its role in shaping both our nation and the modern world.
We’re now seeking an Individual Giving Lead to drive forward our work in this fundraising strand and exploit NMRN’s investment in brand, audience development and CRM.
Key Opportunities
* Growing our individual giving programme with a particular focus on regular giving, major appeals, capital projects, adopt-an-object, and exploring opportunities through content and gaming.
* Developing and implementing a major donor and mid-level giving programme.
* Working with the Customer Relationship Manager and Web Lead use our data to build supporter and donor journeys.
* Collaborating with the Communications and Content team to drive individual giving opportunities through content on NMRN’s digital channels, as well as those of partners.
* Creating a legacy giving programme that raises awareness of the importance of legacy and gift-in-will bequest and results in an increased number of pledges.
* Working in tandem with the Corporate & New Business Partnership Lead to develop a payroll giving scheme.
If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to lead projects and make a difference then we want to meet you.
Knowledge/Experience
We are scaling up our work so we are expanding our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the world’s most inspiring naval museum, to do this you will be a highly motivated individual who is cheerful, personable and equally content with writing strategies as doing the underpinning work.
The successful candidate will be able to evidence their ability to:
* grow, coordinate, and implement regular giving
* generate donations that support major appeals / campaigns
* writing compelling cases-for-support and donor communications
* establish effective working relationships with key stakeholders both internally and externally
* develop, communicate, and execute initiatives and effective pragmatic solutions
* work with others to develop effective and targeted email marketing using CRM data
* develop stewardship plans for individual givers and major donors
We Provide:
• The opportunity to be part of a friendly and diverse workplace within a unique heritage environment.
• Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit).
• 25 days annual leave (plus bank holidays), increasing to 30 days annual leave (plus bank holidays) after 5 years’ service.
• Free parking.
• Occupational sick pay.
• Enhanced maternity/adoption and paternity pay.
• Flexible working.
• Professional membership fees.
• Employee Assistance Programme.
• Free admission to other national museums and attractions within the reciprocal agreement.
• Discounts at our shops and cafes.
• Free and discounted tickets for family and friends.
This post requires a DBS check as a requirement of working on the naval base. This is not a UK sponsored visa role therefore candidates must have the right to work in the UK to apply for this role.
For further details, or an informal discussion regarding the role, please contact Helen McKenna-Aspell, Associate Executive Director: Funding & Partnerships – helen.mckennaaspell(at)nmrn(dot)org(dot)uk
Please submit your applciations via 'Apply via website' no later than midnight, Monday 22nd July 2024. We will be conducting interviews in Portsmouth in July.
If you require reasonable adjustments to be made to the application process because of a disability, please contact the People team on recruitment(at)nmrn(dot)org(dot)uk for support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a big impact with a small but effective campaign organisation based in south London.
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Post Details
Job title: Fundraising Manager
Reports to: Free Tibet Board
Key relationships: Fundraising Officer; Supporter Care & Shop Officer; Head of Campaigns, Policy & Research.
Working hours: 35 hours per week - full time.
Salary: Up to £45,000 based on experience.
Location: Based at our south London (Brixton) office. We are happy to offer hybrid working.
Post Summary
Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced fundraiser who is confident in managing multiple streams of income and a small team. We welcome applications from candidates with diverse professional backgrounds, but you need to have worked in a fundraising management role before.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at up to £45,000 based on the successful candidate’s experience.
Location
Our main office is in Brixton, south London. We encourage applications from candidates across the UK and are willing to discuss hybrid working, but ideally the successful candidate would be able to travel to the office at least one day per week. Some evening availability is also required for quarterly board meetings, which are carried out online. Unfortunately, we cannot support relocation, so can only accept applications from candidates with the right to work in the UK.
Perks
Benefits include flexible working hours (including a robust working from home policy), training and development opportunities, pension scheme, interest-free season ticket loans and a generous annual leave allowance (25 days plus public holidays of leave).
Equality, diversity and inclusion
Diversity is key to doing our best work for Tibetan freedom. We welcome applications from candidates with diverse professional and lived experiences. Both organisations have a strong policy against discrimination based on someone’s age, gender identity, disability, marriage or civil partnership, pregnancy or maternity status, religion or belief, race or ethnic origin, sexual orientation, transgender status or socio-economic background. We welcome applications from those who wish to return to the workplace after a period of absence.
Studies have shown that women and people of colour are less likely to apply for jobs unless they meet 100% of the criteria. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we encourage you to apply.
Suitably qualified Tibetan candidates are strongly encouraged to apply.
Job description
Fundraising
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Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
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Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
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Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
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Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
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Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
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Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
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Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
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Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
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Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
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When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & management
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Line manage the Fundraising Team, which currently consists of a part-time Fundraising Officer and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
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Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
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Work with the Finance and HR Manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
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Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General responsibilities
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Participating in regular team meetings.
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Participate in events and actions as required, with protest attendance highly encouraged.
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Ensure that volunteers working with your team are managed appropriately.
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Participating in monthly finance/fundraising meetings.
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Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
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Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
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Experience of fundraising management.
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Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
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Proven track record of delivering income across one or more of the following income streams:
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Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
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Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
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Trusts and Foundations: soliciting and stewarding major grant funding.
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Digital fluency with a deep understanding of how this relates to fundraising.
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Line management of other fundraisers, especially with agile working and diverse skill sets.
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Experience of overseeing the development of team members.
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Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
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Confident reporting directly to the Board of Trustees and representing staff interests.
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Commitment to Free Tibet’s mission.
Desirable
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Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
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Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
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Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
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Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10am on Wednesday 24 July. There will be two rounds of interviews, with the first round of interviews expected to take place the week of 5 August.
Your application should consist of:
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Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
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Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
We are Free Tibet, and we stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced community organiser looking to make a real difference in an urban community, particularly with BAME and marginalised groups? Are you a strategic thinker, a doer, and a people-person?
Join Big Local Works (BLW) as our Community Organiser – Enterprise and Engagement.
Based on a recently refurbished historic market, we want to develop a people-powered regeneration, led by and for local residents, to sit alongside extensive property development happening in the area.
This new post, funded by the Esmee Fairbairn Charity, requires a skilled and energetic individual to harness and stimulate community energies.
Our approach focuses on involving people from diverse backgrounds and encouraging them to develop their own enterprises and initiatives, especially (although exclusively) related to micro-enterprise and economic participation. We want local people's voices to be heard, but more than that - we want them to take an active part in a community's regeneration..
We strongly encourage applicants from minority/marginalised communities, and value personal experience and connection to our mission alongside professional skills.
General Information
Big Local Works (BLW) is a community-focused economic inclusion charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.
To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.
We deliver our support in the community through three main services:
- Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
- Employability Skills training and coaching to help people access ways of increasing their earned income
- Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’
People Powered Regeneration
As well as continuing to offer an ever-wider range of individual support, we now have a strategic vision to create a ‘people-powered regeneration’ in an area already undergoing massive redevelopment by property developers.
In July 2019, a community campaign was successful in securing £2m funding from the GLA for the ‘Made in Bermondsey’ regeneration project centred on making key improvements to the local market place, the Blue Market in South Bermondsey.
Final works were completed in July 2022 and the market now has a first-class infrastructure for traders, local residents and visitors to use and enjoy the Blue Market place. The market also showcases a vision of a better future for the local area: a more prosperous, resilient and connected local community where people come together to trade, socialise, and celebrate across the diverse boundaries. We need to pay special attention to BAME, and recent migrant, communities who have begun to settle in Bermondsey after many years of exclusion.
Through our work, we seek to empower local people, encourage enterprise and community activity, and support the regeneration of an area that has long suffered from the effects of deprivation. Most recently, we have been successful in securing £200,000 from the Esmee Fairbairn Charity for strategy and community engagement support in the local area.
Our key goals are:
- Local people have more say over the changes in their local community.
This means that local people are actively involved in the development of place-based community assets, enterprises and projects. Local people will have more influence on local development and regeneration.
- ·A more diverse range of local people work together to improve their community.
This means community members from a wider range of backgrounds become active citizens. There are better relationships and increased collaboration between local stakeholders.
- People feel proud of their local area, and hopeful for the future.
This means stories and messages about the area are more inclusive and welcoming of diverse perspectives and communities. People are better informed, and know more about the opportunities and assets in their local community.
Community Organiser – Enterprise and Engagement
Over the past 2 years, we’ve undertaken in-depth research and community mapping to understand our area's needs, assets and lived experiences.
This role has three key responsibilities:
1. Outreach and engagement with local communities to help them build a stronger voice during regeneration
2. Supporting the development of new initiatives by local people, focused on microenterprise and wider community activity
3. Ensuring that a wider range of local people are involved and included in community activity, and their voices heard – especially those from marginalized communities
Key Tasks include
Role overview:
- Apply recognised community organising principles and practices to support the development of new initiatives in the local area.
- Broker collaborations and relationships between local groups, helping them develop a shared voice during regeneration.
- Identify and develop active citizens, and support them to develop and deliver their own individual and shared community Initiatives, including those focused on enterprise and wider community activity
- Facilitate groups and provide ‘servant leadership’ for community groups where appropriate, managing conflict effectively
- Develop effective and positive relationships with local stakeholders (including, for example, local councillors, community networks and leaders, and partner organisations), communicating assertively, and with diplomacy and tact.
- Organise Events: Plan and host events, both online and in person, to strengthen community ties and increase visibility.
- Work closely with the Business Improvement District, local charities and businesses and key strategic partners to help us achieve the overall aims of the People-Powered Regeneration
- Build and maintain a network of contacts among our priority groups and communicate efficiently with each one
- Lead on day to day local communications and marketing, supporting the development of newsletters and online content, with appropriate support and resource
- Contribute to research and evaluation across activities to ensure our work has the best possible impact
- Represent the work to existing and potential supporters, and the local community, to secure buy-in and support for the programme
Person Specification: (Key Skills that would help you in this role)
Skills, knowledge and experience
- Experience of developing relationships with a range of different and diverse community groups especially focusing on historically marginalised groups, especially BAME and recent migrant communities, as well as communities of faith, LGBT+ people, and others.
- A strong understanding of, and commitment to, the principles and practices of equalities, diversity and inclusion and how these relate to community organising.
- Demonstrable experience of maintaining strong working relationships with a wide range of stakeholders.
- Ability to work independently and proactively; with effective time management and prioritisation skills, to be able to multitask.
- Ability to communicate confidently, professionally, and approachably.
- Demonstrable high-quality writing skills and experience of using digital technologies for marketing and community engagement (such as social media, website content management eg. Wordpress, Squarespace).
- Experience of managing a budget.
- Professional IT skills including confidence using Microsoft Office and Google Drive
Personal qualities
- A people-person who actively enjoys getting out and meeting people
- An enterprising person who wants to help people make new things happen
- Somebody with enthusiasm and passion, but also an ability to focus
- Somebody who enjoys working both alone and as part of a team, with the ability to inspire, motivate and work collaboratively with others.
Desirable:
- We would particularly welcome those with experience of applying one or more recognised community organising frameworks.
- We would particularly welcome those with experience of supporting enterprise, as well as social/ community-focused activity.
If you feel that your skills and experience do not fully meet the criteria as listed in the Job Description but that you have other relevant skills and experience that would support you in this role, please do apply and note these in your application.
You will benefit from
- 25 days holiday a year plus bank holidays
- A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
Working pattern
- While there is scope for working from home on some tasks, you will need to be present in our centre, on the market, and out and about in the community for a good proportion of your time.
- There will be a need to work flexibly, including some evenings and some weekends, for which time off in lieu will be given.
If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.
We present work for everyone and we welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled, or other marginalized communities. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs, we can continue to look at the world with fresh eyes and find new ways of doing things.
The client requests no contact from agencies or media sales.