Digital Jobs

We are looking for a talented Marketing Manager to lead and deliver inspiring campaigns that extend our reach, deepen engagement, and strengthen our mission. This is a pivotal role in shaping how we connect with audiences, share powerful stories, and grow support for our work.

At Elam, we are dedicated to supporting the church in the Iran region and beyond. Through discipleship tools like the Safar app, digital resources, and impactful storytelling, we equip and inspire believers while strengthening relationships with partners and donors.

This is a pivotal new role, enabling us to craft more compelling narratives, extend our reach, and connect with new audiences in meaningful ways.

The Marketing Manager will work closely with the Marketing and Communications Director and the Communications team to develop and execute integrated marketing strategies that amplify our mission, promote our core product offerings such as the Safar Discipleship app, and strengthen relationships with donors and partners.

The ideal candidate will bring a combination of creativity, strategic thinking, and data-driven decision-making to deliver impactful campaigns across multiple channels. If you are passionate about marketing, storytelling, and creating meaningful impact, this is an incredible opportunity to make a difference.

Duties and Responsibilities

• Strategy and Planning:
  • Collaborate with the Communications and Marketing Director to create and implement comprehensive marketing and communications strategies, including annual plans, campaigns, creative direction, customer journeys and target audience insights.
  • Develop and execute integrated marketing campaigns across digital and traditional channels to support Elam’s core product offerings, with a particular focus on the Safar Discipleship app.
• Campaign Execution and Management:
  • Oversee the production of a wide range of marketing assets, working closely with copywriters and designers to ensure brand consistency.
  • Plan, execute, and evaluate marketing campaigns, including organic and paid media strategies, to achieve acquisition and retention goals.
• Content Development:
  • Help shape Elam’s story, creating compelling narratives that resonate with diverse audiences, inspire action, and build awareness.
  • Develop impactful marketing materials, including annual reports, publications, email campaigns, and digital content.
• Performance Analysis:
  • Track, measure, and analyse the performance of marketing campaigns, providing insights and recommendations to optimise future initiatives.
  • Monitor the quality of the marketing database, ensuring it supports effective campaign execution and donor engagement.
• Team Collaboration:
  • Work collaboratively across teams to ensure marketing efforts align with organisational goals and priorities.
  • Manage relationships with internal and external stakeholders, including donors, partners, and creative agencies.
• Industry Awareness:
  • Stay up-to-date with industry trends, emerging platforms, and best practices to ensure Elam’s marketing remains innovative and effective.

Essential:

• 3+ years of experience in marketing strategy development and execution.
• Experience producing a wide range of marketing materials, including digital content and publications.
• Strong IT skills, including familiarity with website content management systems (e.g., WordPress), marketing analytics tools, and email marketing platforms.
• Ability to analyse data to evaluate campaign performance and inform decision-making.
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Strong organisational and project management skills, capable of managing multiple campaigns and deadlines simultaneously.
• Commitment to Elam’s mission and values.

Desirable:

• Experience managing a campaign budget and optimising resources effectively.
• Knowledge of Google Analytics and CRM platforms.
• Familiarity with design software (e.g., Canva, Adobe InDesign) and creative asset production.
• Understanding of donor acquisition and retention strategies.

Knowledge and Experience:

• Extensive experience in planning, executing, and evaluating integrated, multi-channel marketing campaigns.
• Proven ability to develop and manage creative strategies that engage and retain diverse audiences.
• Demonstrated ability to create marketing assets that drive engagement, including reports, publications, and digital campaigns.
• Familiarity with data analysis and reporting tools to assess and improve marketing performance.
• Strong background in managing budgets, timelines, and competing priorities.

Skills and Abilities:

• Creative and strategic thinker with a passion for impactful storytelling.
• Strong analytical skills, with the ability to interpret data and make data-driven recommendations.
• Excellent written and verbal communication skills.
• Proactive and resourceful, with a solution-oriented mindset.
• Ability to work collaboratively with internal teams and external partners.
• Flexibility and adaptability to navigate a fast-paced environment and changing priorities.
• Enthusiastic, curious, and eager to stay informed about the latest marketing trends.

Why Join Us?

This is a fantastic opportunity to join a mission-driven organisation where your marketing expertise will make a real difference. You’ll play a key role in shaping impactful campaigns that engage supporters, strengthen partnerships, and grow our reach.

You’ll be part of a collaborative and supportive team, where your ideas and creativity will be valued. If you’re looking for a rewarding role where you can lead strategic marketing initiatives and drive meaningful engagement, apply now!

Direct Marketing Manager-Acquisition at the Disasters Emergency Committee delivers key direct marketing activities during appeals for major disasters. You will work with the Direct Marketing Manager-Retention to deliver a programme of supporter communications to feedback to donors on the impact of their donations and to retain their future support. 

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies,
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus,
• Manage the capturing and analysis of results to ensure channel optimisation between appeals,
• Lead the benchmarking process of DEC Member Agency fundraising performance.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships.

You must have strong direct marketing experience with a focus on high volume donor acquisition. Demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone. A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

Ideally you will have experience of working in the international humanitarian aid sector, have used Salesforce and Salesforce Marketing Cloud and Google analytics.

You must have excellent communication skills both written and spoken, with the ability to write compelling and emotive fundraising copy. Significant technical marketing expertise across a range of direct marketing channels. Excellent numeracy, budget development, planning and project management skills.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters and keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Team: Solution Delivery

Location: Remote

Work pattern: 35 hours per week, flexible working options available

Salary: Up to £43,003.67 per year

Contract: permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Power BI Developer:

- work with various departments to understand their data and reporting requirements

- identify quality issues with data

- resolve historic data issues and improve processes to ensure future data is captured to a high standard

- move data into our Power BI platform

- create user-friendly and accurate reports to show data

About the Solution Delivery team:

- the team is made up of 10 employees and sits within the IT department

- the team work to identify issues and provide technical solutions

- builds internal solutions using a range of technologies, focused around the Azure stack

What we’re looking for in our Power BI Developer:

- extensive experience using Power BI and extracting data from SQL, Excel and SharePoint

- experience presenting data in a format that users can understand

- knowledge of the PowerApps platform

- knowledge of Azure Data Factory and ETL processes

- a logical, analytical approach to problem-solving

- knowledge of the appropriate professional and/or legal data standards

- a customer-focused individual

- a keen eye for detail, ensures all work is carried out to a high standard

What we can offer you:

- range of health benefits

- 25 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 14th April 2025

Virtual interview date: w/c 28th April 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form and redacted CV

2. possible video screening

3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Do you believe in the power of data to improve people’s lives? Do you want to enable exciting data driven research to take place securely and for the public good? Research Data Scotland needs you!

We have an exciting Maternity Cover opportunity to work in an agile multi-disciplinary project team to support the development of our Researcher Access Service and design content for our web and digital channels. This role works with stakeholders at every level in our organisation and across multiple technical disciplines, as such we are looking to appoint a highly motivated and conscientious individual.   

About the job

The Content Designer will work closely with colleagues across the Digital team to plan, coordinate and lead the development of online content for RDS User Groups. As our services stretch across the Scottish Data eco-system, this will include liaising with suppliers and multiple partners. The role holder will take responsibility for maintaining the accuracy and accessibility of content and using insight from user testing to define and refine information.

You’ll be an important member of our Digital Team and work across the organisation, sharing your expertise with colleagues, as well as independently leading on content delivery activities.

• Plan, co-ordinate and lead the development of online content to provide advice and guidance to RDS’ users (researchers seeking to access secure datasets to conduct research in the public good). 
• Adopt a user-centred approach to content design, employing insight from user testing to define and refine content.
• Take responsibility for ensuring all content remains accurate, up to date, and meets accessibility guidelines. 
• Develop close working relationships with key stakeholders to help define an agreed standard for guidance and training materials.
• Seek opportunities to establish content partnerships with a range of external stakeholders (partner organisations, linked services, education institutions) to co-create digital content and share materials.
• Set, monitor and report on key performance indicators across online platforms using a range of analytics tools.

About you

You are a self-starter, with experience of working with key stakeholders in technical and operational environments. You’ll understand the importance of accuracy and accessibility and maybe have an interest in service design.  You are highly organised and thrive on iterating content from user feedback. You are keen to deliver, with an eye for detail and the pragmatism to understand our context and environment.

• Demonstrable experience of writing for the web and digital channels, with proven ability of creating accessible, user-centred content.
• Proven experience in using data and user feedback to define and refine different types and styles of content.
• Excellent planning skills, ideally with experience of working within an agile, multi-disciplinary team environment.
• Excellent relationship management skills working across and interacting with key stakeholders in technical and operational environments.
• Proficient in a range of relevant software e.g. Microsoft suite, Content management systems.
• Knowledge and/or experience of public sector style and design principles.
• Experience of creating content providing advice and guidance around complex services or process.

Direct Marketing Manager-Retention at the Disasters Emergency Committee is pivotal when we launch an appeal. They will shape and deliver new and existing supporter journeys for the DEC’s individual, community and legacy donors, and lead a programme of improvement across all major contact points between the DEC and the public.

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships. You must have strong direct marketing experience with a focus on high volume donor acquisition and demonstrable knowledge of direct marketing techniques such as direct mail, email, SMS and SMS content management systems.

A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

You must have excellent understanding of donor motivations, managing donor relationships, supplier relationships and negotiating contracts.

Ideally you will have experience of working in the international humanitarian aid sector, have excellent understanding of current trends within charity direct marketing and have used Salesforce and Salesforce Marketing Cloud and Google analytics.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters that keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Dear Applicant,

ROLE OVERVIEW
We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help deliver our new strategy. 

As a new role in the hospice’s Fundraising & Marketing Team, the Marketing & Communications Manager will join an existing team of fundraising managers working to maximise awareness and support of the hospice in order to ensure its long-term sustainability.

The postholder will be responsible for the operational management, development and delivery of marketing and  communications to support the hospice’s income generation strategy, including line management of the Website Editor and Marketing & Communications Officer, and external agencies.

The successful candidate will be an experienced marketing professional, used to working closely with income generating teams. They will oversee the delivery of a compelling programme of multi-channel communications with the sole aim of increasing the awareness of and support for the charity. 

KEY RESPONSIBILITIES

Marketing and communications planning, delivery and performance management

• Working closely with the Director of Fundraising & Marketing, develop a clear marketing and communications plan to support the strategies for fundraising, retail and volunteering.
• Implement, monitor and analyse marketing and communications plans and budgets, producing impactful insights and reports to guide our ever-evolving work through all communication channels.
• Develop and maximise the marketing mix, identifying innovative initiatives and working across online and offline channels, to best support the promotion of all income generation activities across the hospice.
• Ensure compliance to industry standards and best practice at all times.
• Support the fundraising strategy in proactively researching and targeting audiences across the catchment area to ensure a broadening of reach and awareness of the breadth of the hospice’s services.
• Be forward facing and lead on engagement with clinical colleagues to promote the need for strong patient stories and effective storytelling to support fundraising.
• Ensure sufficient opportunities for collection of service user data to share news and promote activities.
• Proactively develop and streamline the long-term internal and external communications schedules across the charity.
• Lead on content creation, coordination and production of hospice marketing materials, protecting the reputation, brand and tone of Katharine House.

Operational delivery

• Lead on the writing and distribution of appropriate and engaging press releases, paid adverts, local village features and articles.
• Work closely with the Marketing & Communications Officer to oversee delivery of a planned (and reactive) social media programme, maximising opportunities to increase our profile, using online planning and Analytical tools to plan and report on digital channels to improve targeting and supporter journeys.
• Work closely with the Website Editor to oversee and optimise the KHH website: creating and updating content for the charity and clinical colleagues, including the EPiC Resource Centre.
• Work with the Website Editor and Supporter Care team to ensure that integration of the CRM (Beacon) and website is optimised, to maximise supporter journeys, supporter preference compliance and insights.
• Work together with relevant charity and clinical colleagues and our designer to prepare, design and deliver high-quality marketing materials. 
• Work with the Marketing & Communications Officer to oversee the production of the monthly supporter e-newsletters.
• Alongside your immediate team, manage production of the bi-annual Katharine House magazine from start to finish, with content and thematic planning with fundraising and volunteering managers.
• Lead on content creation to use across the charity. Continue to manage and regularly update our library (filed, captioned, tagged) of patient, staff and volunteer stories with consent, quality photography and video content for use across all of income generation.
• Manage and oversee the charity’s online channels including website, ensuring accurate, up-to-date and engaging content, and ensure all online advertising (inc. paid social media adverts), Google AdWords grant and SEO are effectively managed.
• Liaise with clinical colleagues at our NHS partner OUH to support key marketing, messaging and communication needs, ensuring our brand is correctly used.

Leadership and people management

• Meet regularly with the Website Editor and Marketing & Communications Officer, fostering positive communication and engagement. Carry out monthly one-to-ones, setting quarterly objectives and recognising training needs where necessary.
• As a member of the management team, represent the culture and values of the hospice and charity sector.
• Manage the ongoing and changing priorities within the team, communicating and sharing progress and changes in a clear, timely manner. Promote collaborative working and its benefits across the organisation.
• Attend regular management meetings, contributing to team strategy and overall management/team needs.
• Act as a positive role model to the charity team and wider stakeholders.
• Actively manage the workload of our designer. 
• Where necessary, manage poor performance as it happens and support staff to fulfil their role.
• Network and foster good relationships both internally and externally to the charity.

VISION, MISSION AND VALUES

Vision - our vision is to ensure that every moment matters for patients and families affected by life limiting illnesses in our local community.
Mission - our mission is to ensure that we maximise support for quality, holistic services that meet the complex medical and social needs of our community around the issues of death, dying and loss. 

Values
Compassion - we act with compassion and integrity, and ensure that everyone is treated with respect. 
Inclusivity - we are committed to our whole community, regardless of background or circumstance. 
Sustainability - we work to ensure the continued provisoin of quality palliative and end-of-life care in our community. 

About The Role

Are you a social media fanatic, looking to make a real impact? We're excited to welcome a creative and organized Social Media Assistant to our fantastic team at the Alzheimer's Society!
 
As our new apprentice, you will be working with our team to plan and create engaging day-to-day content in various formats (text, photography, graphics, video). You will have exposure to manage the Social Media inbox and processes to assess and assign incoming tasks efficiently and also providing community management support across channels.
 
This role will also require you to support the team in identifying new and existing storytellers to feature in our social media content. You will undertake daily tasks and checks to ensure the smooth running of all our social media platforms and support in pulling data and to help produce reports. Additionally, you will be providing general administrative support, including managing rotas and meetings for the Social Media team, and assisting with tasks to enable the smooth running of social media at the Society.
 
Why You'll Love This Role:

- Lead the Charge: Take the reins of our social media strategy and make a huge impact.
- Create Magic: Craft engaging and innovative content that resonates with our audience.
- Drive Change: Be at the forefront of campaigns that raise awareness and support for people living with Dementia.

If you're ready to take on a rewarding role that combines your social media skills with a meaningful cause, we want to hear from you! Apply now and let's make a difference together!

After the successful completion of your apprenticeship, you will be awarded a Level 3 Multi-Channel Marketing Apprenticeship. Please note that we cannot accept anyone for the role that has a Level 3 or above qualification in marketing.
 
About you
 
We are looking for someone who exemplifies our values at Alzheimer’s Society, someone who is: Determined to make a difference when and where it matters most. A Trusted Expert who believes in working Better Together and demonstrates true Compassion.
 
Additionally, you will be:

- Willing to learn and have a strong eager to succeed in your role
- Interested in fundraising marketing
- Proactive and resourceful, with an eye for detail
- Able to manage own time effectively
- A team player who can communicate and collaborate on ideas
- Have strong verbal and written communication skills to liaise with a diverse range of stakeholders.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.

Location: This role is home based within England (excluding Scotland, Wales and Northern Ireland) as it is a government requirement to enable us to access their funding for the apprenticeship.

Contract: This apprenticeship role is for a period of 24 months.
 
Interview date: WC 14th April, via Microsoft Teams.

About Alzheimer's Society

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

MARKETING OFFICER 

Reports To: Campaigns and Digital Marketing Manager
Hours:Full Time (9am to 5pm, Monday to Friday, 35 hours per week)
Location: The Frances Hay Centre, Banbury (Hybrid Options Available)
Salary:£26,500 to £28,000 per annum (depending on experience) 

We’re Dogs for Good. We bring people and dogs together to help make everyday life possible. As part of our ambitious five-year strategy to support over 4,000 people a year by 2028, we’re expanding our marketing and communications team and looking for a passionate and dynamic Marketing Officer to help us share our impact.

In this role, you’ll support marketing campaigns, content creation, and digital activities to engage key audience groups. You’ll manage marketing assets, coordinate paid media, update the website, and assist with campaigns and events. Your creativity, communication skills, and attention to detail will help ensure our marketing efforts are effective and impactful.

If you’d like to join our small but ambitious marketing and communications team, we’d love to hear from you.

If you are interested in applying for the role, please visit the 'Current Vacancies' page on the Dogs for Good website, where full application instructions can be found.  Please note we can only accept applications when accompanied by a completed Dogs for Good Equal Opportunities Monitoring Form.

The closing date for applications is 9am on Tuesday 22 April 2025. 

First interviews will be held on Wednesday 14 May 2025.

Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN
Hours: Full time, 35h/week. Flexible working options considered with a minimum 3 days on site at Coram’s Fields
Salary and Benefits: Up to £29,000 per annum
Contract: 2-year fixed-term contract 

Coram’s Fields is seeking a proactive and creative Fundraising and Communications Assistant to join our team and support our vital work with children and young people in London.

For over 85 years, Coram’s Fields has provided a safe haven for children in London, offering a unique seven-acre park and a range of community services, from nursery provision to sports programmes and youth support. Our work is more critical than ever, with over 60% of children in our area on the social care register and 48% living in poverty. Additionally, our park, play equipment, and historic buildings are facing major development and renewal works in the coming years.

About the Role

This exciting new role will play a key part in raising funds and increasing the public profile of Coram’s Fields. You will work closely with the Head of Fundraising & Communications and the Fundraising Officer to support income generation from different fundraising sources and strengthen our communication functions. You will help create compelling content, produce marketing materials, and deliver donor engagement initiatives that tell the story of our work to inspire engagement and support.

About You

We’re looking for someone who is an excellent communicator with strong writing skills, able to create inspiring content and cases for support for a range of audiences. As a successful candidate, you will be a self-starter with great attention to detail, able to drive work independently while also collaborating effectively within a team.

If you’re someone looking for a rewarding career in a charity setting, working in an ambitious and fun team, and have excellent interpersonal skills — we want to hear from you!

Why Join Us?

This is an exciting opportunity to make a real difference in the lives of children and young people in Central London. You’ll gain hands-on experience in a diverse and rewarding role while working in a supportive and collaborative environment.

**To apply: please submit your CV and a cover letter addressing all the criteria outlined in the Job Description and Person Specification. 

Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.

Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.

Stella Maris is looking for an experienced communications or marketing professional to help shape our messaging, inspire supporters, and drive awareness and support for our mission.

The successful candidate will play a key role in expanding our reach, increasing engagement, and highlighting the impact of our work. Your responsibilities will include developing and managing our social media strategy, creating compelling content, running online fundraising campaigns, promoting events, and maintaining media relationships.

This role is perfect for someone who thrives on storytelling, has a flair for graphic design, and has a strong understanding of social media and digital marketing tools.

This role is full-time but we will consider part-time (min 32 hours a week) and flexible working patterns for the right candidate..

We are recruiting for a part time temporary Digital fundraising assistant for an inspiring medical research charity This role will be responsible for the project management, marketing and delivery of a wide range of virtual events for the charity in order to grow the fundraising income.

The role is 3 days a week , Monday to Wednesday and the role is fully remote

The Role
Support the Digital Fundraising team with the execution of our Digital fundraising programme.
Provide support to the Digital Fundraising Officers in the stewardship of our digital event participants.
Carry out market research on other virtual fundraising communities in the sector, sharing and applying learning to your work at the charity helping to ensure it remains a leader in this space
Maintain high standards of data capture by using external databases to record and edit registration and fundraising data, ensuring it is correct and reported into the main CRM in a timely manner, in accordance with the teams and external stakeholders requirements.
Moderate the virtual challenge social media groups, creating safe spaces, drafting, and scheduling inspirational and useful content, engaging with posts, responding to queries, and providing first-class supporter care.
Act as a main point of contact across all communication channels for supporters taking part in virtual fundraising activities. Manage multiple inboxes daily (including Outlook, Messenger, Facebook, and Twitter) and respond to challenge and fundraising queries, signpost to Bereavement Support and provide other administrative support as required.
Support with the fulfilment of participant fundraising and thank you packs, ensuring order amendments are communicated and actioned.
Support organisations, groups and individuals fundraising online and ensure they abide by appropriate terms and conditions.

The Candidate
Excellent understanding of a wide range of social media channels, including the nuances of different channels
Experience creating engaging video, image and written content for different social channels
Experience of managing online community groups, including managing conflict
Excellent communication skills (both written and verbal)
Excellent copywriting skills
Excellent attention to detail

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About us

Ilkley Community Enterprise is a dedicated charity and social enterprise committed to making a positive impact in the community. We run the Outside the Box (OTB) café, which not only serves the local community but also provides valuable learning and work opportunities for young people and adults with learning disabilities and/or autism. Additionally, our OTB services offer a dynamic range of educational, training, and employment programmes, including creative arts, skills development, health and wellbeing, and working life support. Through our CQC-registered homecare company, Carers and Companions, we deliver high-quality care to elderly people n their own homes and provide independent living services for adults with learning disabilities.

We are seeking a dynamic and dedicated Director of Operations to join our team. In this pivotal role, you will work closely with the CEO, Board and management team to ensure operational excellence and organisational effectiveness. Nurturing a high-performance, collaborative culture, you will help drive improvement across all our business operations and services. From developing policies and procedures to enhancing our digital systems, your efforts will help us deliver increased efficiencies and business growth, ultimately supporting our mission to positively impact the lives of those we serve.

As the Director of Operations, you will play a crucial role in financial management, supporting effective business planning, budgeting, controls and performance management. Additionally, you will lead and support our staff, fostering a culture of learning and development, and promoting the values and ethos of our charity. Your strategic leadership will be instrumental in identifying and harnessing business development opportunities, enhancing our offerings, and expanding our reach and impact. For the right person, this role offers the opportunity for future progression to CEO of the charity and we welcome applications from ambitious and aspiring leaders who are seeking such a career pathway.

Responsibilities include

Operational Excellence:

• Ensure operational effectiveness and continuous improvement.
• Develop and manage policies, processes, and systems for HR, finance, and resources.
• Implement performance, KPI, and quality assessment processes.
• Enhance digital systems for efficiency and growth.

Financial Management:

• Support financial planning, budgeting, and performance management.
• Develop and implement financial strategies and controls.
• Produce regular financial and performance reports.

HR Management:

• Lead and support personnel and teams.
• Plan and implement staffing resources and skills.
• Promote training, development, and charity values.

For further responsibilities and information, please refer to our Application Pack/Job Description Attachment.

At Ilkley Community Enterprise, we are committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and encourage you to apply even if you meet only some of our requirements. We believe in the potential for growth and development within our team and are dedicated to providing the support needed for you to succeed. Applications will be reviewed on a rolling basis, so don't hesitate to apply and join us in making a meaningful difference in our community.

The team

The communications team works alongside the fundraising team, and is responsible for delivering marketing, communications and PR that promotes both our charitable and commercial (venue hire) work.
This is a new team that will bring fresh perspectives and new energy to how we do things, how we drive the organisation forwards to ensure that we are increasing our profile and awareness of our work, and what we have to offer in the journey to making society in East London and beyond a fairer place.

Scope of role

As Communications, Marketing, and PR Manager, you will play a key role in raising Toynbee Hall’s profile, ensuring that our charitable work and commercial venue hire operations receive the recognition they deserve. This is a newly created role, designed to lead external communications, oversee PR and brand strategy, and develop impactful marketing campaigns that engage our audiences.
You will also line manage the Digital Engagement Officer, who will focus on digital communications, social media, and internal engagement. Together, you will drive our brand forward and ensure our work is heard by key stakeholders, supporters, and the wider public.
In conjunction with the CEO and the Senior Management team the manager is responsible for the communication workplan for Toynbee Hall. They are responsible for managing the marketing budget, and delivering the communications strategy.

• Support strategic objectives through delivery of the communications plan that reflects the needs of the services and organisational needs.
• Supporting the production of impact reports and annual reports.
• Facilitate and deliver our press and media approach in collaboration with CEO and SMT and the overall comms priorities.

Key Responsibilities

Strategic Communications & PR

• Be the driving force behind Toynbee Hall’s public voice, shaping narratives that highlight our impact.
• Lead PR activity, securing media coverage and ensuring our work is heard at local and national levels.
• Develop and implement a communications strategy that raises awareness of Toynbee Hall’s charitable work and commercial venue hire.
• Build influential relationships with journalists, media outlets, and key stakeholders.
• Draft press releases, op-eds, and compelling stories that bring our mission to life.
• Act as brand guardian, ensuring consistent messaging and identity across all communications.

Marketing & Profile Raising

• Develop and execute creative marketing campaigns that amplify our impact and drive engagement.
• Oversee content creation for promotional materials, impact reports, and fundraising campaigns.
• Collaborate with fundraising teams to align communications with donor engagement efforts.
• Develop strategic partnerships to expand our reach and influence.
• Oversee event promotion and outreach efforts.

Digital & Social Media

• Oversee the Digital Engagement Officer in delivering bold and engaging digital campaigns.
• Ensure digital communications are innovative and drive audience engagement.
• Monitor analytics and performance data to refine communication strategies.
  Leadership & Team Development
• Line manage the Digital Engagement Officer, supporting their professional growth and development.
• Work collaboratively with the Fundraising and Communications team to align messaging and campaigns.
• Support the Senior Management Team with key internal and external communications

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

We’re working to build and grow a powerful movement of people to transform the experience of people living with Parkinson’s. A big part of how we will do that is by engaging and mobilising our supporters through digital channels. You will empower and enable teams to thank and steward existing supporters effectively, and to motivate and inspire them to take additional actions for Parkinson’s UK.

What you’ll do:

• Work with the team to plan and manage organisational wide supporter emails

• Support the team in designing and delivering the mass supporter email strategy 

• Become an email marketing expert, supporting teams across the organisation to send great emails to our supporters through training and guidance

• Work with teams across the organisation to create audience-first email journeys for our supporters

• Maintain and update guidance and processes to ensure strong, consistent and compliant supporter emails 

What you’ll bring:

• Experience planning an email campaign/email journey.

• Experience creating engaging, inspiring and effective digital content

• Experience of working with, supporting and training teams, for example on email platforms

• An understanding of email best practice

• Ability to prioritise workload effectively, balancing everyday workload with urgent work, prioritising workload effectively to ensure all deadlines are met

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from the 23rd April 2025.

The successful candidate will be required to 

• Provide their own broadband service with a minimum download speed of 2Mb 

• Have a confidential space in which to work

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.