Digital Jobs
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Coordinating the production and publishing of digital reflections, prayers and discipleship resources through the Everyday Faith Portal and associated apps.
- Commissioning and editing resources to offer a range of reflections, prayers and tools that equip for Christian life and witness in everyday contexts.
- Working closely with the Digital Communications team and Head of Publishing, commissioning resources to support Church of England's high-profile seasonal campaigns around Advent, Christmas and Lent.
- Overseeing and monitoring the project budget.
- Nurturing and maintaining partnerships with in-house and third-party publishers, church-based organisations and individual writers to acquire or commission resources and reflections that promote an everyday faith.
- Leading on the planning, scripting and checking of audio content - working with authors and Digital Communications colleagues - as part of the Everyday Faith offering.
- Identifying through horizon-scanning opportunities to promote particular journeys at given times (current campaigns, social trends, awareness days).
- Working with colleagues in wider NCI teams to produce discipleship resources reflecting national priorities including generosity, the environment, and racial justice.
- Overseeing the marketing and discovery strategy for Everyday Faith in collaboration with Digital Communications Team to steadily grow engagement and subscriber numbers.
- Tracking and reporting discovery, engagement and impact data to Senior Managers and adjusting content and promotion strategies accordingly.
- Support colleagues in the Churches and Networks Team to promote use of Everyday Faith for delivery of national and diocesan discipleship resources.
- Working closely with the Church of England's Growing Faith team to ensure content can be adapted to support the ongoing development of faith at home.
- Identifying opportunities for further integration of Everyday Faith within the 'AChurchNearYou.com' site, to enable church communities to engage with Everyday Faith content.
- The post holder will also have the opportunity to participate in projects in the Church House Publishing, Vision & Strategy or Digital Communications Teams, depending on their skillset and professional development goals.
- A salary of £46,577 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
At Ambitious about Autism, we're currently looking for a Graphic Designer to join our External Affairs team.
You'll lead and manage the development of Ambitious about Autism's brand look and feel, maintaining a clear set of brand guidelines and acting as brand guardian. You'll lead on producing designed collateral as required, responding to artwork requests and managing the visual look and feel of any designed resources.
You'll manage the production process of design briefs, ensuring that projects are delivered on-time and to a high quality. You'll contribute to the development and production of animated and video content, as well as providing support for colleagues producing their own materials, checking artwork for accuracy, quality and consistency with our brand.
We are looking for someone who has:
- Extensive experience of working in an artwork or design role.
- Comprehensive knowledge and experience of working with Adobe Creative Suite.
- Experience in developing a range of digital and print assets, as well as web design best practices.
- Experience in producing materials in a range of accessible formats.
When applying, please include a link to your portfolio at the top of your cover letter. Alternatively, please upload your portfolio as an attachment.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Up to £38,000 basic depending on experience, plus £12 000 on target bonus (uncapped), non-contributory pension, 25 days annual leave
Hours 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week. Flexible working hours offered after satisfactory completion of probationary period
Our mission at Charityjob is to help charities find great people using great technology!
As an Account Manager you will...
- Provide innovative digital job board solutions to charities and not-for-proift organisations, helping them to reach and attract their ideal candidates. You will build relationships and sales pipeline with our large customer base as well as developing new business from qualified leads and incoming calls.
- Predominantly over the phone and through video conferencing you will be able to engage clients in needs based conversations and give online demonstrations of how CharityJob works, plus the options available to meet specific recruitment needs. You will then recommend and sell recruitment solutions that range from job board packages to content driven newsletter options and industry-leading premium products.
- Join a team of salespeople who are passionate about what they do, working hard and smart for their customers. So, if you’re looking for a rewarding opportunity amongst a close team of Account Managers, working in a fast-paced environment with superb technology, then please read on....
The person we are looking for...
- Is friendly and outgoing with a terrific phone manner
- Takes pride in providing excellent customer service to win, keep and grow relationships
- Is target and reward driven
- Is IT Literate and mentally agile
- Has an interest and knowledge in digital solutions
- Can demonstrate success in an outbound sales environment
The Company
From launch in 2000 CharityJob has grown quickly to become the UK’s largest and busiest job board for the not for profit sector. We are the trusted recruitment partner for thousands of charities, NGO's and agencies working within the sector. We're a small friendly team where the culture is entrepreneurial, practical, approachable and fun; all within a goal-oriented environment. Our salespeople are the best in the business.
We are only accepting applications for this role from applicants who live in the UK.
We help charities find people who share their purpose, faster, easier and fairly.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of Role:
The ICT Officer will provide the first line technical support and ensures smooth ICT operations across the organisation. The role encompasses troubleshooting hardware/software and network issues, whilst managing devices via Microsoft Intune and maintaining Office 365 applications. Additionally, the ICT Officer is responsible for setting up and maintaining meeting room equipment, managing IT assets and ensuring security compliance. This hands-on position requires regular presence in the office to support the organisation’s ICT needs.
About the Role:
- Provide first-line technical support to end-users.
- Troubleshoot and resolve hardware, software and networking issues
- Respond to and resolve staff queries in a timely manner
- Ensure devices are up to dates, particularly with security patches and updates in the security centre.
- Assist in settings up and configuring PCs, monitors and other hardware.
- Manage office 365 applications and the admin centre.
About You:
To be successful in this role, you will need:
- Educated to Bachelor’s degree level.
- Proven experience in a similar help desk or IT support role.
- Proficiency in managing devices using Microsoft Intune.
- Strong knowledge of Office 365 applications and the admin centre.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Good team work skills with the ability to work with different and sometime conflicting agendas.
Why you should Apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As an ICT Officer at Muslim Aid, you will ensure the smooth operation of our ICT systems and support our mission to make a positive impact. Provide first-line technical support, help overcome IT challenges, and achieve our strategic priorities. Join us and be part of a team dedicated to making a real difference through your expertise in ICT.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
For application, please click on the link below:
OR
To apply please submit your cover letter (no more than 1 page) and CV.
Do you love data? Are you passionate about using information and insights to maximise engagement and conversion?
If this is you, Dorset Wildlife Trust would love to chat to you. We are recruiting for a permanent, full time Data and Insights Officer to sit within our creative, friendly and successful Marketing and Fundraising Team.
Key deliverables of the role include data segmentation and analysis, data migration and integration of systems, and providing data-driven recommendations to improve our fundraising efforts.
If you’re looking for a role where your analytical skills and passion for data integrity can have a direct impact on the future of wildlife and wild places in Dorset, look no further. We would love to hear from you!
The client requests no contact from agencies or media sales.
Stoll is looking for an enthusiastic and committed Communications specialist to fill this new role at the organisation. It is a great opportunity to join Stoll as we expand our work around communications and marketing both internally and externally. Working directly with the Director of Fundraising and Communications you will be joining an expanding Fundraising and Communications team.
About the role:
- To support Stoll’s brand and communications strategic objectives
- To react to media approaches and act as contact for journalists and media outlets
- To line manage the Fundraising and Communications Assistant
- To raise Stoll’s profile through focussed and agreed communications
- To support and implement a new Communications Strategy for Stoll
- To act as brand manager for all Stoll’s communication output including marketing collateral, social and digital media and service promotional materials.
- To work across all departments at Stoll, advising and supporting the production of new materials and content
- To support the communications aspect of Stoll’s policy work to try and end homelessness within the Veterans community.
- To support internal communications within the organisation.
The client requests no contact from agencies or media sales.
Are you a strong leader who is passionate about digital transformation and dedicated to making a real difference? Samaritans is looking for a skilled Delivery Manager to join our Digital Services team. You’ll join a passionate and supportive team of experienced individuals, all with the same common goal – of futureproofing our international digital services footprint.
We’re rolling out a cutting edge CCAAS platform (Amazon Connect) which is the central digital platform for contact services including online chat and voice). This platform will be used to deliver a phone call every 10 seconds to our 20,000 volunteers, 24/7 hours per day, 365 days per year. Your role will help to reduce the number of people who die by suicide.
You’ll be a strong people manager, understand about rolling out service management frameworks such as an information technology infrastructure library (ITIL) and be familiar with service desk operations and IT service management. You’ll be passionate about understanding all of the integration points across a vast network of carriers, platforms, vendors and quality assurance partners.
• Fixed term contract until 27 June 2025
• Full time (35 hours per week)
• £49,000-£55,000 per annum
• We are passionate about flexible working, talk to us about your preferences
• Hybrid working, linked to our office in Ewell (Surrey), with a mix of home and office working
• In-office working: we’d love to see you in the office at least twice per month
• This isn’t a 9-5 role. Given our service delivery model, there is significant evening and weekend working, within your working hours. This role will also require occasional travel to our offices, which are based in Scotland, Wales, England and the Republic of Ireland.
Key Responsibilities:
• Team Management: You’ll lead a group of highly experienced and passionate team mates.
• Procedural Documentation: Collaborate with team members to document current and future processes, develop standard operating procedures, and provide training and support.
• Transitional Preparation: Prepare and maintain documentation for our platform transition, liaise with stakeholders, and ensure seamless knowledge transfer.
• Service Desk Management: Clarify roles, establish procedures, develop a service catalogue and SLAs, and implement KPIs for efficiency.
• Change Management: Coordinate change efforts, develop comprehensive plans, and ensure effective communication and training.
• Stakeholder Engagement: Build strong relationships, facilitate workshops, and keep stakeholders informed of project progress.
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline.
This role will close for applications at midnight on 7 July. Join Samaritans and make a real difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Society as Communications and Membership Manager to drive our strategic objectives and elevate the profile of physiology among the public and key stakeholders. You will be responsible for developing and executing effective integrated communications plans, supporting the development of resources for the Training Hub, and leading strategic initiatives for membership recruitment and retention. Additionally, you will oversee the efficient delivery and maintenance of grants, ensuring good governance practices.
The Physiological Society
The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.
The position
In this role, you will coordinate The Society’s communications activities to ensure a coherent and impactful narrative, manage the Communications Grid, and act as a brand champion. Your responsibilities will include establishing and maintaining networks with partner organisations and third-party suppliers, managing the communications and membership budget, and leading the establishment of key performance indicators for communications and engagement activities. You will also develop targeted narratives, oversee the production of various communications content, and monitor trends to propose innovative projects.
The Communications and Membership Manager has line management responsibility for a Senior Communications Officer, Membership and Grants Officer, and a Communities and Contents Officer.
Who are we looking for?
The ideal candidate will have a Life-Science degree or relevant experience in Life Sciences. They should have a strong track record of developing and delivering multi-channel communications for diverse audiences, including translating complex research for lay audiences. High digital literacy is essential, encompassing digital design tools, content creation, website management, email platforms, and social media management. Experience in project management, creating accurate visual and written content for various platforms, and excellent organisational skills with a proactive problem-solving approach are required. The candidate should also have experience maintaining professional relationships, working collaboratively within a team, and line management.
What can we offer you?
We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.
We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.
Please do not apply if you do not have the legal right to work in the UK.
To apply, please email a CV and covering letter to the HR Manager via the button below.
We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Could you be our new Brand & Marketing Manager?
We’re looking for a creative, dynamic and enthusiastic comms professional to join us on our mission to ensure no child or young person ever has to grieve alone. As our Brand & Marketing Manager you will be at the forefront of growing and developing the Winston’s Wish brands and find new and innovative ways to reach the children and young people who need us. This is a varied and fast-paced role where no two days will be the same.
From sharing the voices of our incredible Youth Ambassadors far and wide, to marketing fantastic fundraising initiatives to identifying new opportunities to reach young people, you’ll play a fundamental role in ensuring bereaved children and young people know they can put their trust in Winston’s Wish when their worlds are turned upside down by grief.
Main Responsibilities
- Marketing outreach and project management
- Work alongside the Director of Marketing & Communications to action the charity’s strategic marketing plan.
- Lead a team of marketeers in planning, delivering and measuring effective projects to drive revenue and reach across multiple areas of the company.
- End to end management of comms plans to ensure projects are delivered to a high standard using data and analysis to refine and develop plans in order to reach targets.
- Oversee marketing activity across all channels, with a strong emphasis on developing data led digital marketing. Ensuring the team are constantly analysing, refining and optimising.
- Write influential and fluent copy aimed at different target audiences to engage and ultimately drive interest.
- Actively identify and motivate the team to recognise opportunities to market Winston’s Wish to reach our identified audiences.
- Work with the charity’s approved freelance designers to oversee the creation and delivery of marketing assets and artwork, adhering to our brand style and tone of voice.
- Support the PR & Marketing Officer to identify and respond to media requests and create opportunities that grow the charity’s reputation.
Brand Management
- Work alongside the Director of Marketing & Communications to embed a cohesive and engaging brand identity to create memorable and consistent experiences for all.
- Develop our visual identity in a way which brings our cause and purpose to life in the most engaging and inspiring way possible.
- Grow and manage our database of brand and marketing assets and materials.
- Use market insight and analytics to continuously develop our brand to position Winston’s Wish as a leader in our sector.
Team Management & Administration
- Work alongside the Director of Marketing & Communications to lead our marketing and communications team, ensuring there is a clear direction of travel, an understanding of purpose and an exemplary culture embedded to drive future success.
- Line manage the Digital Marketing & Communications Officer and PR & Marketing Officer.
- Effectively manage expenditure across all projects and campaigns in line with agreed expenditure budgets.
- Effective reporting as required in line with agreed objectives and KPIs.
- Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
- Excellent copywriting and editorial skills across multimedia channels.
- Experience of processing and turning complex information into compelling and relevant stories and content.
- Strong demonstrable experience of brand management and delivering strategic brand projects.
- A confident brand guardian with experience of developing and implementing brand guidelines, providing clear and well-reasoned feedback on a wide range of creative.
- A confident project manager, able to develop and roll out a strategic marketing plans that reach our intended audiences.
- Lead, enthuse and inspire colleagues at all levels to get behind our brand and marketing activities.
- Experience of managing and motivating a team.
- Ability to show empathy for the children, young people and families we support.
- Curious, creative and innovative, unafraid to challenge the status quo.
- Strong commitment to the values of Winston’s Wish – We are caring, hopeful and honest; we respect others and we try new things.
Desirable
- Project management experience.
- Graphic design experience.
- Experience in a similar environment.
- Understanding of child bereavement.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: 12th July at 5pm
Interview date: 26th July
Interview location: Zoom
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
The client requests no contact from agencies or media sales.
The Communications Manager will use their considerable communications (and particularly digital communications) and marketing experience to tell QEST’s story; communicate the impact of QEST, facilitate the advancement of QEST’s UK-wide activities; and strengthen communications among the QEST network of alumni, the wider craft industry and existing and potential supporters and donors.
The role will include (but not limited to):
- Promoting and enhancing QEST’s reputation and positive profile within the craft sector, building on external relationships that relate to QEST’s activities and priorities, ensuring that all activities are delivered to the highest possible standards as befitting a charity with Royal Patronage
- Understanding and active interest in the craft/art/education sector, developing and building professional relationships with key contacts and networks
- Creating and delivering dynamic content for QEST’s digital channels, including Facebook, Twitter, Instagram, LinkedIn and e-newsletters in order to promote:
· the QEST alumni
· the events and wider activities of QEST (with the Project Manager)
· the Crafting Tomorrow programmes (with the Education and Partnerships Manager)
· the outreach activity to encourage diverse applications from across the UK (with the Application and Grants Manager)
- Managing, and working collaboratively with colleagues, to gather and create compelling and impactful content and stories for the QEST website and the Annual Review (published annually)
- Developing and coordinating regional and national PR opportunities to raise awareness of QEST externally
The Queen Elizabeth Scholarship Trust is a charity that transforms the careers of talented and aspiring makers by funding their training and education
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
Working across both Social Mind and Social Sync as a Customer Success Manager you will play a pivotal role in ensuring our non-profit clients succeed in their digital fundraising endeavours.
You will oversee the complete lifecycle of client engagement, from onboarding to support and retention, ensuring they fully leverage our platform's capabilities and agency expertise.
You will act as a strategic advisor, guiding clients through their journey with Social Mind and helping them optimise their campaigns for maximum impact.
Your role will involve proactive communication, strategic planning, and collaboration with internal teams to deliver exceptional client experiences building long term relationships.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.
We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys and we unlock the supporter’s potential with meaningful insights.
Key Responsibilities
- Client Relationship Management:
- Work closely with Growth team to deliver smooth and effective handover milestones to ensure ongoing client confidence.
- Build and nurture strong relationships with key stakeholders at non-profit organisations, understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
- Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback and identify opportunities to increase value and reduce churn across Social Mind and Social Sync.
- Explore different ways in which clients may benefit from new agency services as our offer diversifies in line with market trends and demands.
- Onboarding and Adoption:
- Ensure client satisfaction by keeping internal teams well briefed to successfully deliver agreed client requirements to a high standard and on time.
- Collaborate cross functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
- Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
- Success Planning and Outcomes:
- Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
- Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and agency offering.
- Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Development teams to drive enhancements that meet client needs.
- Identify potential risks and opportunities for upsell, working closely with internal teams to address concerns and explore growth possibilities.
Skills and Knowledge
- Strong knowledge and understanding of non-profit fundraising, particularly social and digital fundraising.
- Experience with managing multi-channel campaigns and understanding campaign lifecycle from planning to post-campaign analysis.
- Excellent communication and presentation skills, capable of managing complex stakeholder interactions and inspiring action through data and case studies.
- Tech-savvy, with a strong interest in learning about our platform and the ability to provide technical guidance to clients.
- Positive, enthusiastic team player with a collaborative approach and a drive for continuous improvement.
- Experience in the non-profit sector is desirable, with a passion for supporting charitable causes and driving meaningful change.
- Experience in a Customer Success or Account Management role is desirable, ideally within the non-profit sector or a B2B SaaS environment.
The client requests no contact from agencies or media sales.
Asylum Matters is looking for a Campaigns & Media Manager committed to fighting for the rights of
people seeking asylum. Our team of eight staff is geographically dispersed across the UK. We are a
charity that campaigns locally and nationally, in close collaboration with an extensive network of
partner organisations, to advocate for progressive change on a range of issues that affect people in
the asylum system in the UK.
These include;
- Our Fight The Anti Refugee Laws campaign
- Communities Not Camps, a campaign against mass containment sites
- Our campaign against Asylum poverty
- And the Lift the Ban campaign which we co-lead, and award winning campaign bringing together
over 300 organisations calling for the right to work for people seeking asylum
Asylum Matters was established in 2016 and became an independent charity in 2021, and plays a
significant role in efforts to defend the right to seek asylum in the UK and to bring about positive
change for refugees and people seeking safety here. We are a convenor and facilitator of
collaboration and joint action. Our work connects the local with the national, helps strengthen
collective advocacy on asylum reform and ensures it is informed by the reality on the ground.
We are looking for an experienced media manager to support our work in campaigning for the rights of
people seeking asylum. You will be an experienced & natural collaborator with a passion for charitiesand community based organisations, working with them to support improved communications and
media work around the Lived Impact of anti Refugee policies. The post will work directly with a range
of front line charities and groups to develop capacity for people with Lived Experience to tell their
story.
You will have established relationships with a range of media outlets, including those focussing on
asylum & migration, but also more broadly those covering poverty, racial justice and homelessness.
You will be a skilful communicator and ideally have experience of a range of digital media work in
addition to traditional media outlets.
We are particularly keen to hear from people with lived experience of the UK asylum system and
anyone with lived experience who meets the essential criteria will be guaranteed an interview. The
successful candidate must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Are you a creative and innovative Web Designer with a passion for creating impactful websites? We’re looking for someone to drive forwards our brand digitally through relevant, accessible and engaging web design.
Our website is a vital channel for our communications and marketing delivery. It’s the main platform for students to engage with us and find out more about our story and the services, opportunities and activities we provide to help them Love Exeter. The Web Designer will play a key role in developing our webpages to deliver our marketing campaigns and ambitions.
We think this role could be a great fit for someone who is a looking to build their experience and portfolio, or an experienced candidate looking for some part-time work to fit around their other commitments or work. You will have the flexibility to work from home for part of the week, as well as the opportunity to work with our diverse teams on the beautiful Exeter University campuses.
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
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You’ll have some experience in producing high quality, relevant and engaging web designs to communicate marketing campaigns to a diverse audience.
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You’ll be able to work collaboratively with others to co-create creative and innovative solutions.
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You know how to engage audiences through authentic and impactful web design and UI.
We offer lots of great benefits including enhanced family pay, a huge 27 days’ annual leave plus public holidays, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills in whatever wat you choose. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
Dates for your Diary
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Closing Date: Monday 8 July 10:00
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Shortlisting: Friday 12 July
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Interviews: Thursday 18 July
Please visit our website to download our Candidate Pack for more information before submitting your application via our online portal.
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
For a more detailed Job Description & Person Specification, or to apply, please visit our website.
About The Role
Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:
Day-to-day operational management of the Charity, including:
- Resolving daily operational and administrative issues efficiently and effectively.
- Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
- Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
- Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
- Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
- Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
- Management of certain operational budgets, in collaboration with the CEO / Finance Director.
- Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
- The organisation of certain social events, and other team away days or Board strategic planning days.
- Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
- Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.
Digital:
- Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
- In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
- Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
- Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
- Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
- Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
- Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.
Data protection
- Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.
Governance
- Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.
General
- Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
- Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
- Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.
The client requests no contact from agencies or media sales.
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in raising the profile of the charity through developing our digital presence.
We are looking for a Marketing Executive, to work in the Marketing and Communications team.
About the Role
This is an exciting time to join Young Enterprise as we prepare to launch our Transforming Futures strategy (2024-2030).
The Marketing Executive will play a key role in helping the marketing team with two business transformation projects which are closely aligned with our Strategy: rebranding the charity and launching a new website.
We are looking for an enthusiastic person, with experience of digital marketing and branding, who can work autonomously.
The role will lead on elements of the production of marketing and communication materials in the new brand. The job holder will need to evidence excellent project management skills as they be helping to manage the process of creating and approving a large number of marketing materials. They will also prepare marketing templates for use across the charity, providing advice to colleagues on branding and content.
The Marketing Executive will work closely with our Digital Engagement Manager to liaise with teams across the charity to prepare content and visual assets for the new website.
The job holder will be involved in all other aspects of communications, such as contributing to creating content for social media, helping to prepare and deliver integrated campaign activity, creating basic designs for social assets and helping our internal teams shape and activate marketing briefs.
The job holder will need to quickly develop relationships with stakeholders across the charity, and be able to manage deliverables and support colleagues through the transformation projects.
Occasional travel will be required to England/Wales to attend YE events, e.g. to capture content for social media.
We Are Looking For
- Experience of print and digital marketing – working with design, social media and other digital channels, with content tailored for different audiences.
- Experience of a rebrand process.
- Experience in developing a new web presence.
- Excellent attention to detail and proofreading skills.
- Agile project management and organisation skills, including proven ability to plan and manage multiple tasks simultaneously.
- Experience of working with agencies including writing briefs, overseeing work and providing feedback.
- Candidate is likely to have at least three years of relevant experience.
- Understanding of brand and design, and optimal ways to use them to create standout and engagement.
- Energy, drive and a positive attitude that motivates others.
- Excellent interpersonal skills and ability to work with a wide variety of stakeholders, utilising negotiation and persuasion skills.
- Design/editing skills – Canva or Adobe (Indesign, Photoshop, Premier Pro).
- Excellent verbal and written communication skills.
Why Work for Us
- People-focussed with a friendly and supportive work-place culture
- An active commitment to equality and diversity
- Access to mentoring scheme with a corporate partner
- Generous holiday allowance of 7.2 weeks plus your birthday off
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
- Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a hybrid role, working out of our London office a minimum of 4 times per month.
To apply, please send your CV – with a covering letter (neither document should be more than 2 sides of A4) via ChairtyJob explaining why you think you would be right for this opportunity by no later than midday on 22 July. Please note applications without a cover letter will not be considered.
We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.