Digital Events Officer Jobs in Whyteleafe, Surrey

Officer: External Relations, Communications, Grants and Policy

Peace Brigades International (PBI) is seeking skilled communicators, excellent writers and diligent researchers to harness the power of our external relationships in order to resource our work, support grassroots human rights activism, and protect the environment.

PBI provides life-saving protection and catalytic support for women’s rights activists, Indigenous leaders, LGBTIQ+ groups, environmentalists and other human rights defenders in Africa, Asia, and Latin America. You’ll join our UK Team, which contributes to this work in a range of ways, including by raising funds from trusts and foundations, and through policy advocacy alongside grassroots leaders.

Whether remotely or in-person, full-time or part-time, you will work closely with our International Secretariat, liaising with colleagues and human rights defenders around the world. You will research, write for and interact with activists, philanthropists and policymakers. As a proactive person who thrives in a small team, you will be able to seize opportunities for personal and professional growth.

The successful candidates will be detail-oriented, well-organised people who are committed to our mission, and able to communicate it creatively to a broad community of stakeholders.

We don’t expect you to do everything on the lists below, but if you’re experienced in one area and can grow into others, then we encourage you to apply! We envisage at least two roles being created as a result of this recruitment process, providing candidates with an opportunity to excel in a role that is moulded to their strengths while allowing them space to upskill and gain diverse experiences. 

Roles: 

Officer level roles covering external relations, communications and writing, grants management, and policy research.

Location: 

Flexible. You can work remotely, though you will be expected to attend some meetings, activities and events in London. Preference may be given to candidates able to work regularly from PBI’s UK office in Islington, London.

Reports to: 

PBI UK Director or PBI UK Advocacy Manager.

Manages:    

Volunteers and consultants as required.

Contract: 

Permanent. Please state your preferred working arrangements. We encourage people who are interested in part-time, full-time and flexible working to apply.

Salary:

£24,744 - £30,415 (or pro rata equivalent) dependent upon experience.

Benefits:

Multiple benefits in line with PBI UK’s Compensation Principles, including:

• 28 days leave plus public holidays (or pro rata equivalent).

• 4-6 days of additional office shutdown or annual collective leave per year.

• Time Off In Lieu (TOIL) Policy.

• Access to wellbeing support in line with PBI UK’s Wellbeing Support Policy.

• Access to the Government’s Cycle to Work scheme.

• Career development support through 1:1s, training and appraisal processes.

• Pension contributions with option of additional contributions.

• PBI UK is committed to ensuring work-life balance for our employees, and will give due consideration to all reasonable flexible working requests.

About us: 

Peace Brigades International (PBI) is an international NGO with over 40 years’ experience providing life-saving protection and support to hundreds of brave human rights defenders who face reprisals because of their activism for social justice. PBI’s trademark protective accompaniment teams in Colombia, Guatemala, Honduras, Indonesia, Kenya, Mexico, Nepal and Nicaragua are supported by teams elsewhere in the world, such as our UK section (to which these roles are affiliated). We carry out high-level advocacy for laws, policies and practices which support human rights defenders and hold corporations to account, as well as fundraising with an emphasis on trusts and foundations. Find out more in our 1-pager about our work, our global and UK annual reports, and our UK strategy.

About the Roles: 

• You will work closely with PBI UK’s Director, PBI UK’s Advocacy Manager and PBI International Co-Executive Directors to ensure that we have the systems, relationships, research and written outputs to effectively fundraise for PBI’s global work, as well as to advocate for laws, policies and actions to protect human rights defenders.

• We envisage creating two to three roles to cover all of the work listed below, and will work with successful candidates through the recruitment process and first months in the job to evolve job descriptions, to harness candidate skills and expertise while ensuring hands-on capacity building.

• There will be scope for overlap across work areas and opportunities to gain diverse professional experience. Our innovative recruitment process aims to ensure that you can grow into the role and the role can grow around you! Learn more in the FAQs below.

• Day-to-day tasks could include analysis, research, writing, external representation, communications and project management. You will be part of a small team that builds, maintains and harnesses external relations with politicians, donors, civil servants, NGOs, human rights activists and other stakeholders in order to support human rights and environmental change.

• Grant-writing and donor reporting at PBI is less about form-filling and more about concise, creative and persuasive writing. Our policy research is directly applied through our advocacy campaigns. Our communications range from supporter newsletters to political briefing papers. We carry out our advocacy together with global activists on the front line of the issues at stake.

• All staff are given ample opportunities to engage with human rights defenders, social movements and NGOs, as well as opportunities to attend events related to human rights and environmental activism. There will be some potential for work-related travel within and beyond the UK.

The following responsibilities will be covered across the two to three roles recruited - you are not expected to do all of them.

We are interested in the areas you are already experienced in and which you are keen to grow into. You will be expected to cover either two of the following areas, or a number of tasks from across all four areas, and you would work closely with colleagues who are implementing other tasks.

Note: We view this section as a guide, not a checklist. We encourage you to apply even if you don’t satisfy every single bullet on this list. Please see the FAQs below.

1. Outreach, relationships and partnerships

• Organise, prepare talking points, participate in, and take notes at meetings and conferences with allies, donors and advocacy targets.

• Draft both proactive and reactive communications such as emails, briefing notes, summaries and pitches to these and other stakeholders.

• Liaise with these stakeholders regarding actions and activities, including emergency responses to threats against human rights defenders.

• Conceptualise and co-organise events aimed at these stakeholders.

• Draft parliamentary interventions including parliamentary questions.

• Liaise with PBI’s frontline teams around the world regarding joint activities with human rights defenders, including advocacy tours to the UK, as well as other projects and proposals.

• Represent PBI UK in global PBI meetings and external coalition meetings.

• Logistical and administrative support for PBI’s activities in the UK and abroad.

2. Writing and communications

• Design and draft communications campaigns, including for biannual Big Give fundraisers.

• Manage production of and/or draft content for PBI’s UK Annual Report and Global Review.

• Draft grant applications and project proposals (grant writing) for private philanthropy.

• Draft grant and project reports for private philanthropy and other supporters.

• Draft pitches and concept notes for private philanthropy and other potential donors.

• Keep PBI UK’s website up-to-date and draft online content including articles and interviews.

• Produce PBI UK’s quarterly newsletter and other content for our supporters.

• Design campaigns and draft content for social media.

• Liaise with PBI’s frontline teams regarding written content for a range of stakeholders.

3. Research and policy

• Parliamentary research and stakeholder mapping.

• Donor research and stakeholder mapping.

• Co-design fundraising priorities together with the UK and International Executive Directors.

• Policy research, co-development of policy positions, and drafting of inputs to policy.

• Draft briefing papers on countries, cases and issues for influencing key stakeholders.

• Liaise with PBI’s frontline teams to generate analysis on countries, cases and issues.

4. Monitoring and systems

• Ensure that PBI UK’s contact management system is kept up-to-date.

• Keep PBI UK’s fundraising plan updated and ensure its implementation.

• Keep PBI UK’s fundraising prospect research updated.

• Help ensure that PBI UK’s advocacy tracker is kept up-to-date and work with the Advocacy Manager to ensure monitoring, evaluation, accountability and learning of our advocacy.

• Work with the Operations Officer to ensure effective communication and reporting of project implementation to allies, intermediaries and donors.

About You

Successful candidates will have all of the following essential attributes:

• Proactivity and an ability to work autonomously to solve problems.

• Ability to work as a member of a small team and as part of a larger organisation.

• Understanding of how to communicate effectively to diverse audiences.

• Good diary and time management with ability to juggle multiple deadlines.

• Impeccable attention to detail and excellent research skills.

• Confidence using digital tools for project management and communication.

• Cultural understanding and experience of working with colleagues across multiple locations.

• Knowledge of human rights / environmental issues, and commitment to PBI’s principles.

Candidates will be expected to have a number of the following essential skills/experience:

• Excellent written communication in English.

• Strong interpersonal skills, including the ability to develop and maintain key relationships with a range of audiences and experience representing organisations at events or meetings.

• Online and digital communications experience and skills.

• Ability to craft simple, compelling messages related to complex issues.

• Experience working in coordination with other allies and stakeholders, for example through alliances, coalitions and campaigns.

• Experience working with diverse and decentralised teams.

• Experience in event organisation and management.

• Proven experience of working in campaigning, advocacy, fundraising or communications.

Preference may be given to candidates with the following additional skills/experience:

• Working knowledge of the Spanish language.

• Knowledge of UK parliamentary processes.

• Knowledge of the political / human rights context in at least one of the following geographies: Global, Latin America, Southeast Asia, East Africa, or UK.

• Experience working with human rights defenders and Indigenous Peoples.

• Experience applying feminist, intersectional and de-colonialist approaches to work/activism.

• Experience working on issues of corporate accountability and/or defender protection.

• At least one year of relevant experience working in an NGO or other institution.

FAQs about the recruitment process:

Q. I don’t have experience in all of the areas listed above, should I still apply?

1. Yes! Please use your application to emphasise what of the above you feel you do best.

Q. What will my role be if I am successful in this process?

1. Final job descriptions and titles will be agreed together with the successful candidates. A role might be built around skills such as writing and communications, or it might be built around a work area such as advocacy or grants management. It is also possible that two holistic roles might be created but with a division of tasks. No one role will be expected to do everything, and every role will seek to balance existing experience with potential for growth.

Q. What is the process and timeline for this recruitment?

1. We will inform candidates if they’ve been selected for an interview by April 1, with interviews and tests taking place online April 7 - April 16. We hope to conclude recruitment by April 26 with start dates from June 1. We will assess applications on a rolling basis and retain the right to close the process early, in which case this advert will be removed from our website. All candidates will receive a response, with feedback restricted to interviewees on request.

Q. If I am successful, how often will I be expected to work from PBI’s office in London?

1. We are open to applications from candidates wishing to work entirely remotely. However, all candidates should expect to travel to London yearly and maybe more often. Priority may be given to those able to work in London. If your preference is to work in-person, we can guarantee desk space at our office three days per week. Working conditions are negotiable.

Q. What is the difference between PBI UK and PBI and where do these roles fit?

1. PBI is a global NGO made up of teams/sections which work together to enhance the security and impact of the human rights defenders we support. The roles in this advert will be employed by PBI’s UK section but will work closely with both PBI’s International Secretariat and other sections (including ‘frontline teams’ providing direct protection to threatened activists) to ensure our UK and global fundraising and advocacy are as effective as possible. 

What staff say about working at PBI UK:

“In PBI UK you work in a compelling environment alongside an empathetic and caring team, who are constantly adapting to the evolving challenges of the work to best advocate for the protection of human rights defenders. No matter what position you hold, your voice will be heard and your ideas valued - it is a place where you can choose to grow in any and all directions to cultivate deep knowledge and an expansive skillset.”                                          Yadira Sánchez-Esparza, former PBI UK volunteer & consultant

“Working with PBI UK is incredibly rewarding. I've had the opportunity to meet and support human rights defenders and community leaders, who shared their stories and hardships with me. I'm so grateful to be able to contribute to raising their voices, and for the trust they instil in me to do so. Their individual and collective defence of human rights is truly inspiring, even when they face the most difficult circumstances and reprisals.”                 Christina Challis, PBI UK Advocacy Manager

“With a defender-centered approach, and a team that genuinely cares for one another and for protecting and promoting human rights and environmental defenders, it is both a privilege and a joy to be part of PBI UK. Everyone is working towards the shared goal of providing holistic support to defenders at risk. We openly share ideas as a team, and I feel truly supported, both personally and professionally. Most of all, it is an honor to work alongside such brave activists, whose resilience and dedication are deeply inspiring.“

Lorna Ní Shúilleabháin, PBI UK Programme Support Consultant

What key stakeholders say about PBI:

“Without PBI, the work and defence of human rights in Colombia would not have been possible at the level it is today… I think PBI’s support was fundamental in saving the lives of many of my colleagues.”

Sebastián Escobar Uribe, human rights lawyer from CCAJAR, Colombia

“I think what I most admire about PBI is the fact that you’re very close to defenders in places that are very hostile ... When I started out, PBI was one of the organisations I looked to for ideas. I really like the accompaniment model.”

Mary Lawlor, UN Special Rapporteur on human rights defenders

“PBI UK is a strong human rights organisation punching above its weight on a small budget … Staff overwhelmingly feel a sense of teamwork, trust, and commitment to PBI’s mission … Stakeholders identified the skills, network, and thematic expertise of PBI UK’s new Director as a significant strength …  Creativity, innovation, out-of-box thinking and a focus on impact were identified by both internal and external stakeholders as key characteristics of PBI UK.”

 External evaluation of PBI UK

How to apply:

Please send us a copy of your CV, as well as a cover letter of no more than one page, addressing how you meet the essential attributes and telling us about your skills and experiences.

Please include your preferred location and working days in the cover letter.

Applications will be assessed on a rolling basis until 8pm GMT, Sunday March 23

Invitation to interview by April 1

W/C April 14 - first round interviews and tests

W/C April 21 - second round interviews, if necessary

Recruitment concluded by April 26 

Why work for us?
CHIRP provides a vital, independent, and impartial, confidential reporting service for anyone concerned with safety in the aviation and maritime sectors. We do this by building a Just Culture which encourages learning from safety incidents and promotes culture change so that we can improve human related safety issues for everyone in the air and at sea.

This is an exciting time to join CHIRP as we embark on a new strategic direction, and as we build closer links between our aviation and maritime programmes. We want to reach new audiences, build new partnerships, and influence decision makers and sector leaders more widely. To do this we need to increase our profile and put communications and marketing at the centre of our work.

We are a small paid team of staff and consultants supported by the best in both industries who give us their time voluntarily to advise on human factors safety issues through our specialist advisory boards. We are committed, independent, impartial, confidential, and personal and we have the courage to take on challenging issues discretely and respectfully.

About you

You will be a first-class creative communicator with strengths in the use of digital marketing and social media platforms, the use of video in bringing to life complex issues and the art of writing persuasively for different audiences. You will be comfortable taking the lead in our marketing and communications strategy whilst collaborating with our team and partners. You care about results and are capable of prioritising competing demands for maximum impact. Most importantly, you align with CHIRP’s values and share our vision, of a world in which aviation and maritime safety is continuously improved by tackling human factors issues, strengthened by a strong safety culture.

About the role

The purpose of this role is to raise the profile of CHIRP with:

(i) new audiences to encourage reporting, lessons learning and culture change

(ii) new partners to build alliances for change

(iii) new donors to identify supporters for our work, increasing awareness and reach.

The role will deliver in the following areas:

Communications strategy

1. Build on and develop our strategic communications plan as the new CHIRP strategy develops.

2. Operationalise that strategy by establishing and maintaining a communications rhythm for the charity.

3. Identify new communications and marketing opportunities and build these into the communications plan.

4. Establish core messages and ensure that all communications are consistent with these.

Digital Communications (web, social, video)

● Establish and implement a plan for updating and managing CHIRP’s website; including designing pages, ensuring all content is kept up to date, and developing innovative ways to increase traffic.

● Establish a rhythm to the production of digital content around key industry events and influencing opportunities through production of high quality, relevant and compelling digital content (including videos, blogs, news stories and social media posts) that bring gravitas to CHIRP’s digital platforms. Promote best practices, to encourage attitude/behaviour change among our key audiences.

● Strengthen CHIRP’s presence across social media, ensuring that we are producing high quality and relevant content, engaging in sector-relevant online communities, participating in ongoing conversations, and growing our social media following.

● Encourage the take-up of social media feeds ensuring they are appealing and accessible to a diverse audience.

● Produce quarterly reports on web and social metrics (user traffic, online mentions, social media engagement) and continually seek ways to improve engagement.

● Help identify opportunities to raise CHIRP’s profile, reputation and positioning and monitor any adverse content, preparing appropriate responses to that.

Communications and event support to specific projects 

● Design and implement an effective stakeholder engagement plan for CHIRP’s strategy and where necessary for specific projects.

● Create impactful marketing and communications products to promote specific projects.

● Work closely with and take direction from CHIRP’s leadership team and external partners to ensure successful project delivery.

Advisory function

• Provide an advisory function for the structure of CHIRP’s communications and marketing function in the future.

• Advise on brand coherence across the charity and aviation and maritime programmes.

PERSON SPECIFICATION

CHIRP welcomes applications that reflect the following specifications:

Essential: 

Skills, knowledge, and experience:

● At least five years’ proven experience in marketing or communications, including, digital marketing, social media, video production, podcast production, blogging, PR, journalism, print and events

● Proven experience in developing organisational communication strategies and message plans

● Significant professional experience of updating websites and tracking usage

● Significant professional experience of implementing digital communications projects across a wide range of digital and social media channels 

● Experience of deriving and using data, metrics and analytics across all channels including digital and social media to inform comms plans and campaigns.

Personal attributes:

● Ability to lead, work on your own initiative and work as part of a team

● Creative, entrepreneurial, and adaptable 

● Proficiency in the use of digital marketing tools and social media

● Outstanding written skills, with exceptional attention to detail

● Experience and knowledge of copywriting, proofreading and editing

● Excellent people skills and professional manner 

● Outstanding organisational and time-management skills.

Desirable:

● Knowledge and/or experience of the aviation and/or maritime industries 

● Knowledge of Human Factors/Just Culture or safety management.

● Knowledge and/or experience of the emergence of innovative technologies in these industries

Join Our Team as a Virtual Challenges Manager!

After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.

Key Responsibilities:

• Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
• Provide expert advice to our charity partners to maximise their challenge income.
• Develop and deliver end-of-challenge reports.
• Conduct ongoing challenge and performance analysis.
• Maximise retention for existing charity partners.
• Identify charity partners that are a good fit for our other services and support with cross-selling.
• Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
• Line manage the Virtual Challenges Officer.
• Lead the management of our moderation team.
• Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
• Take an active role in recruiting new moderators.
• Organize and deliver team meetings.
• Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
• Support with the development of weekly rotas and moderator group placements.

Person Specification:

• At least 3 years' fundraising experience.
• Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
• Excellent written communication skills.
• Strong relationship-building and management skills.
• Highly organized with the ability to prioritize and manage a varied workload.
• Ability to work on your own initiative.
• Strong attention to detail.
• Flexible and responsive to changing circumstances at short notice.
• Team player.

Desirable:

• Experience managing and moderating Facebook Groups.
• Experience using GivePanel or a similar platform.
• Experience working with third-party agencies on Social Fundraising Challenges.
• Line management experience to lead and develop a high-performing team.

Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.

To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:

1. Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
2. Please share more about any line management experience you have.
3. What motivated you to apply for this role?

We look forward to hearing from you!

Join us as our Marketing & Events Officer! Make an impact, drive meaningful campaigns, and help care workers nationwide. In return, you'll join a supportive team, grow in a thriving environment, and make a real difference 

PLEASE READ THE FULL JOB DESCRIPTION AND PERSON SPECIFICATION BEFORE APPLYING

You need to have:

• Experience in planning, organising, and managing events from conception to execution
• Strong digital, social media, web, and AI skills, including experience using AI-powered marketing tools such as ChatGPT and Canva.
• Ability to assist with content creation, including social media posts, newsletters, press releases, and video production.
• Competency in website management, email marketing, and SEO strategies.

You need to be:

• Based with easy access to London - the job is home based but you would be required to travel to meetings and events

Main Responsibilities:

• Support the Marketing and Events Manager (M&EM) with creating, organising and managing CWC (The Care Workers’ Charity)  events as needed (from conception to realisation including all promotional materials and online promotion).
• Manage the charity's attendance at trade conferences and sector events either face to face or online (Organise furniture, marketing collateral, hotel accommodation and travel as needed)
• Work closely with CWC colleagues, using opportunities for wider networking to encourage fundraising
• Support the organisation with organising and running Professional Care Workers’ Week
• Assist to create and maintain an events calendar for the CWC that encompasses a range of fundraising events and awareness raising events
• Utilise online events platforms as well as organising in-person events
• Support the team to recruit and manage volunteers who can support specifically with events, either online or in person
• Get feedback from sponsors and supporters and work with them to improve processes and understand how sponsorship and supporter engagement can develop
• Source, design (where required) and manage collateral needed for conferences and events and work closely with colleagues to produce leaflets and flyers
• Assist in implementing CWC’s marketing strategy, including social media, SEO, and email campaigns.
• Help create engaging content for social media, website, newsletters, and marketing materials.
• Update the charity's fundraising channels’ information (i.e. Enthuse and Just Giving) to encourage continued engagement, and as a way of engaging fundraisers
•  Provide video content for our fundraising platforms and social media, including case studies from care workers who have been supported with grants by CWC
• Attend conferences and events as required, across England and occasionally in Wales and Scotland
• Engage with CWC’s existing supporters to promote fundraising and understand how they may be best engaged with the Charity.
• Work to event budgets, closely monitoring income and expenditure, and presenting financial updates when required

A little bit about the role 

Please note this role will be closing at 9am on Monday 17 March 2025. 

The Digital Learning Team design, deliver and implement innovative technology driven, educational solutions that enhance the learner experience on our programmes. They are responsible for the learning experience design on Virtual learning environments (VLE) and work with curriculum and pedagogy to create engaging, accessible and interactive digital learning content.

As a Coordinator, you will primarily support on Year 1 of Approach Social Work. You will be responsible for managing the Digital Learning helpdesk and providing administrative support on our Moodle learning platform. Your role is essential in creating a high-quality learning environment for both staff and participants. Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Digital Learning Coordinator.

Some key responsibilities include:

• Recruiting and stewarding participants in fundraising events
• Encouraging people to raise funds for Frontline 
• Testing and running fundraising appeals

• Manage the Salesforce helpdesk and serve as the main contact for Digital Learning queries.
• Administer Moodle by managing accounts, content, backups, quality reviews, and troubleshooting.
• Support the Digital Learning Team with meetings, documentation, and information management.
• Develop training materials and guidance for staff and participants.

Full list of role responsibilities can be found in the job pack

A little bit about you 

We are looking for a highly organised and proactive individual to join our Digital Learning Team. In this role, you will manage queries, coordinate administrative tasks, and support the smooth delivery of online learning. You should have experience handling customer support, managing multiple priorities under tight deadlines, and maintaining accurate records. Proficiency in Microsoft 365 is essential, while familiarity with CRM systems like Salesforce and learning platforms such as Moodle would be beneficial.

Knowledge of digital accessibility and learning technologies would also be useful. You will need strong communication skills, the ability to learn new systems quickly, and a practical approach to problem-solving. If you are adaptable, resourceful, and eager to contribute to digital learning, we would love to hear from you.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see the job pack for contact information).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

Are you a creative and strategic digital content professional looking to make an impact? The Royal Hospital Chelsea is seeking a Digital Content Officer to manage and develop our online presence, ensuring that our social media, website, and digital campaigns engage, inform, and inspire. This is a fantastic opportunity to join a historic organisation with a meaningful mission - supporting Army veterans and sharing their stories with the world.

In this role, you’ll combine strategic thinking with hands-on content creation, producing impactful videos, images, and copy that resonate with audiences across digital platforms. You’ll drive a well-structured content calendar, balancing proactive planning with real-time opportunities, while actively managing social media interactions to build engagement and strengthen our online community. Using analytics and performance data, you’ll refine strategies to optimise reach, support digital ad campaigns like Google AdWords, and ensure maximum impact.

If you’re passionate about digital strategy, content innovation, and making a difference, we’d love to hear from you!

We value authenticity and creativity. Applications with cover letters that over-rely on AI-generated content may not be considered. Show us your unique voice and insights—we can’t wait to hear your story!

Application deadline: Monday 3rd March 2025
Interviews: Wednesday 12th & Thursday 13th March 2025*

We may begin reviewing applications as they are received and reserve the right to hold interviews before the advertised dates. If a suitable candidate is found, we may close the recruitment process early, so we encourage early applications.

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Details

Salary:  GBP 34,000 – 38,000, commensurate with experience and adjusted according to location (the range is aligned to London cost of living; if based in another location, the range will be adjusted accordingly)   

Closing date: 7 March 2025. Interviews and written exercise will be conducted in March, with the view of having the successful candidate in place in April or May (with flexibility). 

Location: Worldwide. working remotely, also with the possibility to work from our offices in London, New York or Berlin  

Contract type: Full time (35 hours/week) 

Closing date: 7 March 2025

About the organization

Business & Human Rights Resource Centre works with diverse allies and partners to put human rights at the core of companies’ business models and end abuse; to support communities and workers in securing their rights and accountability for corporate abuse; and to encourage governments to create the right regulation and incentives to uphold human rights in business. We are a global organization rooted in five continental regions, comprised of a Global Team of 80. Global Team members work with a rich network of human rights advocates in ten languages, and place strong emphasis on our alliances with grassroots organisations facing often profound inequalities of power in protecting their rights. The efforts inform our ability to influence responsible business, investors, and governments for transformative change.    

Our work covers the full range of human rights in business, with particular focus on four priority programmes: just energy transition and natural resources; accountable digital technologies; civic freedoms and human rights defenders; and workers’ rights in global supply chains. These are strengthened by cross cutting themes: corporate legal accountability and racial & gender justice.   

About the position

Business & Human Rights Resource Centre, an international non-profit organisation tracking the human rights impacts of more than 10,000 companies worldwide, is seeking a Social Media and Digital Content Officer to join our global team.

The successful candidate will be a creative, digital native social media expert who can help to take our social media content to the next level, helping us to reach and influence our most important audiences.

They will be comfortable devising social media content ideas, designing creative assets, writing sharp, engaging social media copy, and helping colleagues around the world to grow their own social media presence.

The position will also play an important role in the success of our digital platform, which is central to everything the organisation does, both creating content and facilitating content creation by colleagues from across our global team.

This role will join the busy and collegiate central Communications Team, as well as working with project team colleagues to help most effectively communicate our research, analysis and key findings on social channels, supporting and amplifying the efforts of our partners on the ground driving respect for human rights in business and fighting to achieve justice and remedies for victims of corporate abuse.  

Key Responsibilities

Social media (approx. two thirds of role): 

• Social media content: Manage the day-to-day social media comms production and planning, including planning calendars, scheduling and posting 
• Asset creation: Design and create compelling social-first assets and copy for channels including LinkedIn, X and Bluesky 
• Regional support: Support regional teams in strengthening their own social media content, outreach and engagement, including our Spanish-language channels (candidates are not expected to be Spanish speakers).  
• Channel growth: Lead on growing follower numbers and engagement levels for our social media accounts 
• Social media strategy: Support Head of Comms on updating and executing the social media elements of the new communications strategy. 
• Digital advertising: assisting the Head of Comms on the rollout of digital advertising campaigns.  

Monitoring and evaluation: 

• KPIs and evaluation: Lead on monitoring and evaluating our social media performance and KPIs. 
• Monitoring: Monitoring online conversation for mentions of BHRRC and opportunities for the organisation to react to breaking situations and stories, working with our Media Officer.   

Website (approx. one third of role):  

• Training and content creation: Becoming a website “super user”, creating content for our website, and leading on support and training for team members on how to add front-end content on the site. 
• Digital-first events: Support on the rollout of digital-first events, including leading on logistics and communications for our flagship Mary Robinson series.  

Key competencies and attributes 

Essential:

Experience: At least three years’ experience in a social media-focused role, with a strong preference for experience working as part of an international team or on international issues and campaigns.

A digital native, who understands how to create compelling content that is social-first in nature.

A track record of developing impactful social media and digital communications content, preferably in the campaigning, policy, advocacy or not-for-profit spaces.

Communications: Excellent understanding of how strategic digital communications can work alongside research and advocacy approaches to achieve change.

Proven ability to communicate complex and sensitive information in an impactful way; understanding of how to tailor content to different audiences, contexts and channels online. 

Global focus: This role has a strong regional/international remit and international working experience is strongly preferred.  

Content creation: Experience in creating graphic content (in Canva or another graphics program). Experience in creating or editing video content would be an advantage, but is not essential.

Writing for social and the web: Must be able to condense complex information into compelling social-first copy that drives users to meaningful action, and to translate copy into website-appropriate, SEO friendly online copy.

Website content: Experience with website CMS such as Wagtail, Drupal, Wordpress, and creating web pages/content for websites.

Supporting staff: Enthusiasm for supporting colleagues develop compelling digital communications. Experience supporting staff through training or coaching desirable.

Team player: Experience of, and commitment to, working in high-performing teams which are highly collaborative and focused on outcomes. Willingness to provide cover for team members - including occasional, infrequent out of hours work - and share admin jobs. Experience of working with colleagues remotely, and in multicultural and diverse cultures and working environments also desirable. 

Desirable: 

Digital analytics and other tools: Comfortable using tools such as Google Analytics and on-board social media analytics in e.g. LinkedIn to monitor, evaluate and report on content performance. Experience in using social media scheduling tools is a bonus.

Knowledge of human rights issues: A strong interest in international issues and familiarity with social justice issues desirable. 

Languages: Must have exceptional spoken and written English. Additional language(s) desirable (Arabic/ Chinese/ French/ German/ Japanese/ Korean/ Portuguese/ Spanish).

Travel: There may be occasional international travel for information gathering, communications and/or representation. 

The Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in this area of work and seek to directly address that through our hiring practices. We particularly encourage applications from women, BAME applicants, people with disabilities, and people who identify as LGBTQI+ or Indigenous.

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are seeking a talented Digital Marketing Officer to oversee our UK and USA website's performance, ensure smooth functionality, and manage paid social media campaigns. This role requires a combination of technical expertise, marketing knowledge, and strategic thinking to enhance our digital presence and drive business growth. You will report into the Head of Marketing and be part of the Communications and Marketing team.

You will be responsible for:

• Managing, updating, and maintaining the UK & USA websites (WordPress).
• Ensuring overall performance optimisation to enhance navigation and improve the user experience 
• Implementing SEO best practices and on-page optimisation.
• Designing and creating landing pages for various marketing campaigns and events, including developing compelling web copy content.
• Tracking and analysing website traffic, user behaviour, and conversions using Google Analytics
• Developing and executing paid social media campaigns across platforms in partnership with our media agency (Facebook, Instagram, LinkedIn, X, etc.).
• Creating compelling ad creatives and copy in collaboration with the design team.
• Monitoring, analysing, and optimising campaign performance based on KPIs.
• Supporting the Head of Marketing in developing and executing creative, multi-channel campaigns to drive audience acquisition and conversion across the UK and USA.

You should have:

• Demonstrable experience in digital marketing, website management, and paid social media campaigns.
• Proficiency in CMS platforms and basic HTML/CSS knowledge.
• Hands-on experience with Google Analytics, Meta Business Suite, and Google Ads.
• Experience working within digital communications and proven track record in delivering digital campaigns to grow profile and engagement and drive action.
• Experience in writing compelling and effective copy to engage with specific audiences.
• Experience in reporting on campaign performance and presenting findings in clear and engaging ways. 
• Good understanding of online user experience, usability and accessibility, online publishing standards and technologies.
• Strong understanding of SEO principles and website performance optimisation.
• Excellent analytical skills and ability to interpret data-driven insights.
• Strong project management skills and attention to detail.
• Excellent written and verbal communication to effectively convey marketing ideas to stakeholders and customers. 
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload a CV and a cover letter which answers the following questions to help demonstrate your suitability for the role:

• What attracted you to this role and why do you want to work for World Jewish Relief?
• What trends do you see shaping digital marketing in the charity sector?

Role Overview:

The Talent Set is working with a leading professional membership organisation as they seek an Events Officer to support the delivery of a diverse and high-quality events programme. This role will be part of a dynamic and award-winning team responsible for organising flagship conferences, regional roadshows, an annual awards ceremony, and a range of online learning webinars.

The ideal candidate will have a strong background in planning and delivering both in-person and virtual events, excellent organisational skills, and a passion for providing outstanding customer service. This is an exciting opportunity for someone who enjoys working collaboratively with members, stakeholders, and colleagues to enhance engagement and deliver strategic objectives.

Key Responsibilities:

• Support the planning, coordination, and execution of events, from pre-event logistics to on-the-day setup and post-event breakdown.
• Assist in shaping the annual events calendar, working with venues, suppliers, speakers, and sponsors to ensure smooth execution.
• Help develop and distribute event-related communications, including email campaigns, social media updates, and member announcements.
• Maintain and update the events section of the website, ensuring accurate information and a seamless booking process for attendees.
• Handle event bookings, respond to enquiries via email and telephone, and manage the events inbox efficiently.
• Maintain accurate records of event attendees and use CRM tools to support marketing campaigns and promotional activities.
• Travel to events across the UK as required, assisting with logistics, troubleshooting, and ensuring an excellent delegate experience.
• Provide day-to-day assistance to the events team and undertake additional tasks as required by the Head of External Affairs and Member Services.

Person Specification:

• 3-5 years of proven experience in event planning, organisation, and delivery.
• Excellent organisational skills with the ability to manage multiple tasks and deadlines.
• Strong digital proficiency, including experience with MS Office, SharePoint, Excel, PowerPoint, and digital event platforms (e.g., Zoom).
• Knowledge of CRM systems, MailChimp, and SurveyMonkey.
• Outstanding communication skills, both written and verbal.
• Able to think on your feet, manage challenges under pressure, and meet tight deadlines.
• A proactive approach to improving event experiences for members.
• Experience in delivering high-quality customer service and member engagement.
• Ability to collaborate effectively with colleagues, stakeholders, and external partners.
• Ability to travel within the UK for events and work occasional unsociable hours when required.
•  

What’s on Offer:

• Competitive salary of £34,000 to £38,000 for the successful candidate.
• A full-time opportunity, with a flexible working pattern of just 2-days per-week in the organisation’s Central London office.
• An initial 12-month contract with an immediate start date and the potential for extension.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

– Events Officer

Department – Strategy & Fundraising

Benefits – 8% non-contributary pension, private medical healthcare, life insurance, 25 days annual leave (with additional non-contractual time at Christmas when the office is closed), season ticket loan scheme.

Contract Type – Permanent (Full time), 37.5 hour/week

Location – London office (Lord’s Cricket Ground, St John’s Wood, London, NW8 8QN)

Reporting to – Special Events Manager

Direct reports – None

1) Background

Chance to Shine (CtS) is a national children’s charity. We change young people’s lives through cricket, giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with over seven million boys and girls playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and nurturing environment.

The team adopt a hybrid approach with team members currently working from the office on average 2 days per week.

2) Purpose of the role

The Fundraising Team is tasked with securing new partners and donors and the stewardship of existing supporters across a range of funding streams: Corporate, Events, Trusts and Foundations, Individuals, and statutory funding to support the delivery of CtS programmes.

This role will work with the Special Events Manager to deliver an annual portfolio of fundraising, challenge & beneficiary events as well as supporting with the delivery of corporate partner activations.

The role will primarily:

• Assist with the implementation of CtS events programme
• Manage events as identified by the Special Events Manager
• Lead on the challenge events programme and the stewardship of our challenge event supporters
• Responsible for the organisation and coordination of CtS beneficiary events
• Assist with the delivery of corporate sponsor activation plans
• Assist with the stewardship and prospect research of event supporters

3) Key responsibilities

Special Events

• Co-ordinate logistics for CTS fundraising and organisational events including managing event paperwork and processes, such as invitations and RSVPs
• Manage the fundraising to support the event programme as directed e.g. lead on the delivery of the annual stadium takeover day, golf day and/or other events as required
• Responsible for administrative support for CTS fundraising events including maintaining attendee and gift records on Raisers Edge
• Responsible for proactively sourcing auction items and the fulfilment of said auction items and raffle prizes to be used at CTS and third-party fundraising events, including developing partnerships with potential auction donors (both individual and corporates)
• To effectively manage the tracking, distribution and coordination of all cricket tickets and hospitality associated with auction prizes throughout the year
• To support with sales for CTS events, such as golf days and fundraising dinners, through prospect research
• To recruit and manage volunteers to support CTS fundraising events
• To regularly monitor the events inbox
• To manage and support the delivery of activities that may occur in partnership with other charities
• To co-ordinate and manage invitations to hospitality opportunities
• To co-ordinate and manage evaluation of events
• To produce all event collateral including but not limited to copy for invitations, thank you letters, event programmes, auction cards, flyers and brochures
• Lead on financial elements for CTS events – raising invoices, tracking payments and income

Challenge & Beneficiary Events

• To organise all challenge event activity, including identifying potential challenge event supporters and partnerships
• To provide support to third party supporters raising funds for CTS through beneficiary event activity

General

• To ensure that the CRM database and donor records relating to all events are kept up to date
• To maintain the events section on the website
• To work with the communications team to promote events activity on all digital platforms
• To assist with the design and creation of event materials to promote events.

· To assist with wider fundraising tasks as required
• The role includes supporting at events that occur outside of normal office hours. Time off in lieu will be available

4) Key Relationships

The job holder will liaise with:

• Chief Executive and the CTS Senior Management Team
• Fundraising team
• Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams
• Supporters, prospective supporters, ambassadors and suppliers
• Event volunteers

 5) Skills, knowledge & personal competencies

Essential:

• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun
• Excellent organisation, timekeeping and administrative skills
• Proactive working style with the ability to forward plan and problem solve
• Excellent written and verbal communication skills with strong attention to detail
• Comfortable dealing with stakeholders at all levels
• Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks
• Ability to prioritise workload and manage multiple deadlines 
• Happy to be hands on and get stuck into a variety of tasks
• Creative, energetic, proactive and outgoing
• An ability to spot opportunities
• Able to work extended hours to support events as required (TOIL will be available)

6) Experience & Qualifications

Essential:

· 1-2 years’ experience within events and/or fundraising

A passion for fundraising and events with relevant voluntary or work experience
• Excellent IT skills: knowledge and experience of using MS Office (Word, Excel, Powerpoint)
• Full UK driving license and able and willing to travel throughout the UK

Desirable:
• An interest in cricket and/or the sport for good sector
• Experience using CRM/Fundraising Databases (e.g. Raisers edge)
• Knowledge of Adobe InDesign or Canva.

Joining us as Social Media & Communications Officer is a chance for you to help bring our message to life and reach new audiences. This role is really important for us in putting our best foot forward to the world, and showcasing what we do - so we can generate support to help more families facing tough times. 

It’s a varied and fast paced role that means you’ll be involved in planning, creating and managing our day to day activities on our social channels, as well as creating content for website and email marketing campaigns. A large part of the role will be video editing content, with a social-first approach. 

We’re looking for someone who is up to date with social, excited by trends and is able to create and edit content.

The role is being advertised as up to full-time (35 hours per week) but we’ll consider options for part-time (0.6 FTE or 0.8 FTE). We’re flexible about how the hours are delivered so talk to us and let us know how you’d like to work.

About the role: 

Social Media (approx. two thirds of role): 

• Social media content: Working closely across the team, develop a calendar of social media content in line with the social media strategy, that meets a wide range of objectives and goals and considers different audience needs.
• Content creation: Create compelling visual and written content for different social media channels in line with the plan, including short and longer form videos (e.g. family stories), graphics and so on.
• Content sourcing: Plan, source and collect the content needed for social media. 
• Content management: Manage the content bank and photo library, making sure assets are kept up to date, tagged and searchable.
• Channel growth and engagement: Lead on growing follower numbers and engagement levels for our social media accounts in line with the social media strategy.
• Trend monitoring: Keep up to date with channel trends and suggest content ideas in line with the social media strategy.
• Reporting: Produce monthly reports on social media performance, and present key findings to quarterly content meetings to help inform our test and trial approach.
• Digital advertising: Work with key team members to produce content for digital advertising campaigns.

Digital Communications (approx. one third of role):  

• Website editing: Update and create content for our website, including family stories and campaign pages. 
• Email marketing: Create, write content for and report on emails for key target audiences in line with our new email marketing strategy.

About us

We help families get time away together, often for the first time ever.

We're here for children living near the coast, who've never seen the sea. For teenagers who can't remember when they last saw mum smile. For parents having to choose between a day out and a new pair of school shoes. For young carers, grandparent carers, for families facing illness, isolation, or bereavement.

Holidays open up new possibilities. There’s time to reconnect, to try new things, and to make happy memories together. Time for running, playing, climbing trees and flying kites, time for picnics and bare feet. There’s time enough to share a laugh and watch the tide come in - for buckets and spades and sandy sandwiches.

Once we find out what each family needs, we take care of all the details. That way families can take care of the most important thing - each other.

Families choose the holiday they need. It could be a caravan on the coast, a woodland adventure, or a day out at a theme park, museum or gallery. And whatever the weather, if it means time spent together, even a day’s holiday helps build relationships, confidence and hope for the future.

Holidays also bring

• increased participation in education and paid work
•  improved learning and behaviour at school
•  more proactive and positive attitudes towards other types of support

Application deadline and interview process

• Applications close: Sunday 9 March 2025
• 1st Interview: 13/14 March 2025
• 2nd Interview: 17 March 2025

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon. 

The Social Media Officer will create, curate, and deliver social media content for MAP’s digital channels in line with MAP’s brand, tone and messaging. Manage, support, and grow MAP’s online digital communities and provide analytical support and reports for social media.  Collaborate with ambassadors and partners to enhance MAP’s digital presence. Identify and mitigate risks in partnership with the Digital Communications Manager and supporter care team and develop MAP’s online presence and raise visibility with relevant audiences in line with MAP’s goals and aims. 

About You

 The ideal candidate will have demonstrable experience working on social media channels, creating content and managing communities. Experience working in digital communications, and managing social media accounts (including but not limited to Facebook, Twitter and Instagram). Experience and knowledge of social media analytics. Experience working with advocacy, campaigns, fundraising/marketing teams, consultants and agencies is desirable. An In depth understanding of social media as an effective campaigning tool and how it can be used within an advocacy and communications function.

Duties and key responsibilities

Digital content creation and social media management:

• Support the Digital Communications Manager in creating, editing, and curating engaging and informative content for MAP’s social media channels, and other digital platforms. 

• Help raise the profile of the organisation and increase positive public engagement through management and development of our digital channels. 

• Develop, produce and deliver digital communications materials across MAP’s social media channels, with a particular emphasis on graphic design and video editing.

• Storytelling, and writing engaging copy for social channels.

• Work across the communications team and with colleagues across the organisation to deliver aligned communications and maximise reach, engagement and impact of communications content.

• Implement social media best practice to ensure consistency and quality of outputs.

• Use a test and learn approach to improve MAP’s social media content. 

• Share success and learnings within the communications team and more widely across MAP. 

• Monitor analytics, capturing data on content and channel performance monthly.

• Contribute to the development of visual assets for MAP’s campaigns and provide support and materials in advance of and during campaigns. 

• Community management across MAP’s social media channels – including Facebook, Twitter, Instagram and LinkedIn – on a day-to-day basis, responding to queries as necessary, flagging potential risks and opportunities to engage with celebrities and content creators.

• Proactively assesses the landscape of social media platforms, exploring and evaluating new channels with the Senior Digital Communications Manager.

General Responsibilities 

• Support the mission, ethos and values of MAP.

• Work with external suppliers providing design, printing and other support as required.

• Support MAP ambassadors and colleagues on social media and external events.

• Contribute to MAP’s digital asset management system, making sure content created is uploaded and catalogued consistently. 

PERSON SPECIFICATION 

Experience and knowledge

• Demonstrable experience working on social media channels, creating content and managing communities. 

• Experience working in digital communications, and managing social media accounts (including but not limited to Facebook, Twitter and Instagram)

• Experience and knowledge of social media analytics.

• Experience working with advocacy, campaigns, fundraising/marketing teams, consultants and agencies is desirable.

• Knowledge and understanding of the political context and of development and humanitarian issues in Palestine and Lebanon and the wider Middle East is desirable

Skills and abilities 

• Strong digital communicator and a persuasive storyteller.

• In depth understanding of social media as an effective campaigning tool and how it can be used within an advocacy and communications function.

• Proficiency in using social media management tools.

• Confident social media creator with an awareness of boundaries regarding environment in which MAP is working.

• Strong graphic design skills and good working knowledge of professional design software.

• Creative and a willingness to innovate/ undertake an approach of continuous learning. 

• Video editing skills using Adobe Premiere Pro, or similar.

• Knowledge of ethical communications is an advantage.

• Fluent written and spoken English.

• Ability to prioritise and to deal with competing demands in a fast-paced working environment with support from the Digital Communications Manager.

• Ability to work well as part of a team and independently.

• Keen attention to detail, proof reading, copyediting and quality control on all outputs. 

• Working knowledge of Arabic is desirable but not essential.

Personal attributes and other requirements

• Commitment to human rights, international justice, and promoting Palestinian participation in communications and campaigns.

• Able to travel within London and the UK, to work weekends/evenings in emergencies and willingness to travel to Lebanon and the occupied Palestinian territory occasionally as required. 

• Able to work occasionally on evenings and weekends, with time off in lieu.

• Commitment to advancing anti-racism, anti-discrimination and equal opportunities.

• Commitment to high standards, fostering trust and confidence in MAP’s fundraising initiatives.

• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 

• Commitment to anti-discriminatory practices and equal opportunities.

• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).

Department – Communications

Salary - £27,008 per annum (London Living Wage)

Contract Type – Permanent, Full Time

Benefits - 8% non-contributary pension, private medical healthcare, life insurance, 25 days annual leave FTE (with additional non-contractual time at Christmas when the office is closed), season ticket loan scheme

Location – Lords Cricket Ground, St John's Wood Rd, London NW8 8QN

Reporting to – Senior Digital Communications Officer

Closing Date – Friday 7th March

1. Background

Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with over seven million boys and girls playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and nurturing environment.

2. Why apply for this role?

The Communications Assistant will play a key role in driving forward our new digital marketing strategy, bringing our channels to life with creativity and fresh ideas while making a real impact. This position offers an exciting chance to shape and amplify the digital voice of Chance to Shine, with plenty of opportunities to put your own stamp and creativity onto your output. You’ll have the chance to work across various platforms, engage with a passionate community, and play a key role in supporting our charity’s mission. If you’re a proactive self-starter with a love for digital content and social media, this is the perfect role for you!

3. Key Responsibilities

The Communications Assistant’s responsibilities include:

Digital Marketing

• Help to manage the departmental content and marketing calendar

• Create, schedule, and post engaging content across all Chance to Shine social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.)

• Lead on our social media community engagement – responding to messages/replies, moderating where necessary and pinpointing relevant conversations

• Draft and design newsletters and email campaigns to engage key audiences such as supporters, teachers and coaches

Website and Digital Operations

· Produce content for the CTS website

· Support with content and development of CTS Portal

Other Responsibilities

· Support with copywriting for a variety of publications such as newsletters, event programmes and impact reports

· Lead on the maintenance of the digital photo archive

· Assist with the logistical planning and execution of Chance to Shine events, ensuring all materials and resources are prepared.

· Work with the Communications team on supporting adhoc projects and campaigns

4. Key relationships

The job holder will liaise with:

· Chief Executive and the CTS senior management team

· The Chance to Shine delivery network

· National and regional media

• Agencies and partners

· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent written and verbal communication skills
• Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
• Strong administrative skills and attention to detail
• Ability to think creatively and draft original concepts
• Able to plan and prioritise and work under pressure
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Willingness to learn with a can do attitude

6. Experience & qualifications

Essential:

• A good knowledge of major social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.) and their best practices.
• Basic photography and video editing skills
• Strong writing, editing, and proofreading skills with an ability to adapt tone and style for different platforms and audiences
• Genuine interest in social media trends, digital marketing, and the mission of the organisation

Desirable:

• Experience of content creation, content calendars and social media management tools
• Experience in using graphic design tools
• Familiarity with email marketing platforms (e.g., MailChimp) and basic email campaign creation
• Basic understanding of social media analytics and reporting tools
• A passion for cricket
• Full and clean UK driver’s license

Benefits

     25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)

·       8% non-contributory employer pension

·       Private medical healthcare

·       Employee health cash-back plan

·       Long-term sickness insurance

·       Life assurance - four times your annual basic salary

·       Season ticket loan scheme

·       Flexible working

·       Enhanced maternity/paternity pay

·       Generous sick pay

·       Volunteering 2 days per year

·       OpenBlend - an innovative coaching and performance management tool

·       WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance

·       Cycle 2 Work Scheme

YESS is seeking a vibrant and engaging person with relevant leadership experience to take over as CEO, to consolidate and build on recent growth and maintain YESS’s reputation as a leading national employment law advice charity.

About Us

Your Employment Settlement Service (YESS) is a legal advice charity and a company limited by guarantee. Established in 2014, we provide free and affordable employment law advice to people and organisations who cannot source this elsewhere. We do not litigate; our focus is on maintaining working relationships where possible or reaching negotiated agreements where it is not. We are approachable, collaborative, and constructive. Aggressive or adversarial styles have no place at YESS.

As well as advice work, we also have a growing mediation practice. We contribute to many working groups and panels to represent the needs of lower paid and vulnerable workers in the development of legal advice provision and employment law.

Typically, 10-20% of our work is grant funded, benefiting clients on low or no income (although this is currently under 10%). A small amount comes from donations. The remainder comes from paying clients.

The Role

As CEO, you will lead our dedicated team of lawyers and support staff, oversee the delivery of our strategic goals, and act as the public face of the charity. You will work with and advise the Board of Trustees, in relation to YESS’s activities, performance and strategic direction. You will raise awareness of our approach and activities, to bring in new work and funding, and contribute to the public discourse on employment relations and employment law.

Key Responsibilities:

• Lead the delivery of YESS’s charitable objects particularly the delivery of free and affordable advice services to lower paid and vulnerable individuals.
• Provide leadership to a small hybrid-working team, ensuring effective working supported by appropriate resources and supervision.
• Maintain and develop sources of revenue-generating legal work.
• Identify and secure funding from trusts, foundations, and donors.
• Strategically manage YESS’s finances.
• Ensure processes are in place for the effective engagement, motivation, performance management and support of staff, consultants, and volunteers.

About You

We are looking for someone who is experienced in the delivery of legal advice services with strong leadership experience, ideally gained in the charity sector. You may be a currently practising employment lawyer, but this is not imperative as no client work is required.

Essential attributes:

• Experience in the delivery of revenue-generating employment legal advice services gained in charity and/or private practice settings (in the capacity as either a qualified lawyer or as someone who has managed/directed qualified lawyers in the delivery of such advice).
• Commitment to YESS’s fundamental principle of resolving workplace disputes without litigation.
• Experience of leadership and strategy development.
• Excellent at relationship-building and communication, with proven networking skills.
• A desire to spread awareness of YESS’s work and influence policy development in employment relations and employment law.
• Experience in organisational growth and change management.
• Understanding of finance including budgets and cashflow.
• Commitment to implementing technology to make the most of YESS’s limited resources.

Desirable attributes:

• Fundraising and donor management experience
• Administration of grants and evaluating project outcomes
• Understanding of charity finance
• Understanding of finance in a legal services context, including work in progress, utilisation and lock up.
• Experience of working with trustees or other volunteer governance roles
• Experience of leading/managing staff remotely

What We Offer

• Salary: £65,000 per annum (pro-rata for part-time). Discretionary bonus dependent on organisational performance. 
• 30 days annual leave, plus bank holidays (pro rata for part-time)
• Home working with flexibility of office attendance
• Pension contribution
• A supportive, inclusive work culture that values flexibility and work-life balance

If you are ready to lead a dedicated charity that is making a real difference to people with problems at work, we would love to hear from you.

A full digital information pack is available on request or by beginning an application via this site. 

An informal and confidential conversation about this position with the current CEO, Karen Teago, is encouraged before applying. Please contact us in confidence to arrange this, giving a selection of your available dates/times to speak.

Application format: CV and covering letter (letter no more than 3 pages)

Closing date for applications: 28th March 2025

Interviews: First interviews are likely to be offered in the week of 7th April with second stage assessment to be arranged thereafter.