Digital Community Manager Jobs in Lambeth, Greater London

An exciting position has arisen for a Challenge Events Fundraiser to work for a leading charity based in South East London. This is a permanent role within the hospice’s busy Fundraising team, responsible for planning and executing a variety of challenge events to support the hospice’s vital work in the local community.

Key responsibilities of the role:

• Develop and deliver a diverse and successful calendar of challenge events, including third-party and hospice-led events such as marathons, skydives, and overseas treks
• Provide excellent stewardship and personalised communication to event participants, ensuring long-term supporter engagement
• Work collaboratively with the Community & Events Manager and the Communications and Marketing teams to create engaging marketing materials and event plans
• Ensure all events comply with Health and Safety, GDPR, and Fundraising Regulator Code of Practice standards
• Manage event budgets, track KPIs, and report on income and costs against targets
• Build and maintain relationships with external suppliers and partners, such as tour operators and event organisers
• Conduct post-event evaluations to capture insights, improve future events, and maximise supporter retention

Ideal candidate profile:

• Proven experience in event management, ideally in a fundraising or charity environment
• Strong organisational and project management skills, with the ability to manage multiple events simultaneously
• Excellent verbal and written communication skills, with the ability to engage and inspire supporters
• Knowledge of GDPR regulations and event compliance standards
• Ability to work under pressure and meet deadlines
• Experience in building relationships with stakeholders and providing outstanding customer care

Agency reference number: J84508
Location: South East London
Salary: £26,080 – £29,800 per annum
Working hours: Full-time, 35 hours per week
Working pattern: Office-based, with occasional flexibility

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out!
Venn Group is an equal opportunities employment business and employment agency, welcoming applications from all candidates.

Fundraising Development Officer

2 Roles Available.

£37,099 - £40,437 pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

The Fundraising Development Officer will play a pivotal role in advancing our organisation's mission by managing and delivering a range of projects within the Fundraising and PR portfolio. This newly established role is integral to ensuring that our fundraising and public relations efforts are executed with precision, impact, and in alignment with our strategic objectives.

As the Fundraising & PR Development Officer, you will be responsible for the end-to-end project management of specific initiatives, from initial planning and stakeholder engagement through to implementation, reporting, and analysis. Working closely with both internal teams and external partners, you will ensure that all projects are delivered on time, within budget, and to the highest standard.

In addition to your project management responsibilities, you will be instrumental in driving innovation and continuous improvement within our Fundraising and PR functions. By analysing project outcomes and gathering insights, you will help refine our approach, ensuring that we remain responsive to the needs of our audiences and the ever-evolving external environment.

Join us at the heart of Comic Relief's mission to create a just world, free from poverty. As a Development Officer, you'll play a vital role in making that vision a reality by contributing to our Fundraising and communication efforts.

Key responsibilities:

Project manage specific fundraising and / or communication projects in line with the FR&PR team annual plans, including all associated activity from planning, budget forecasting, delivery and monitoring and evaluation.  This could include projects across the supporter lifecycle (e.g. acquisition / retention / stewardship) and across a wide range of products and audiences (e.g. cash, regular giving, prizes, lottery, in-memory and in celebration giving, legacies, challenge events, community or schools fundraising, media relations and / or PR focussed stunts and initiatives).

Working with colleagues, develop clear and robust activity testing plans to generate actionable insight and learning.

Collaborate with and / or manage day-to-day relationships with internal and external partners to ensure successful delivery of agreed Fundraising or communication products or activities, maintaining accurate records and documentation. 

Work with colleagues to ensure audiences/relationships are segmented and stewarded effectively to maximise engagement and impact using the Customer Relationship Management system and the data we hold on our supporters as critical tools and information in your day to day work.

Participate in a wide-cross section of initiatives designed to raise awareness and funds in support of Comic Relief’s work.

Keep abreast of the fundraising marketplace to identify opportunities to enhance Comic Relief’s fundraising campaigns. 

Play an active role in the Fundraising Team, working collaboratively to enable inclusivity and diversity in order to drive high performance and an action-oriented culture, 

Play an active part in the development of annual plans and budgets, taking key learnings from previous activity and making recommendations to facilitate income growth. 

Person specification

Essential criteria

Proven knowledge and experience in a business to consumer direct marketing or digital marketing environment. 

Able to demonstrate competence in project management, with experience of end to end project delivery and autonomously managing own time to meet deadlines.

Experience of developing and implementing robust testing strategies, reporting back on performance data and making recommendations based on analysis

Understanding of relationship marketing; audience segmentation and targeting

Understanding of and experience of using a CRM system and related analysis or marketing tools

Excellent attention to detail

Excellent communication and numeracy skills, proficient in MS packages

Comfortable working independently and as part of a team, with effective stakeholder management experience

Able to demonstrate willingness to learn and develop in a fluid, high impact environment. 

Desirable criteria 

Previous experience in a fundraising focussed role

Experience of working on through the line marketing campaigns, including a range of online and offline media and channels to generate income

Experience working across a range of fundraising products / asks such as Individual Giving (cash and RG), In Memory Giving, Prizes, Gaming

Experience of innovation techniques and / or new product development approaches

Experience of working on PR initiatives and with stakeholders in the media

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 11.55pm, 30th Oct 2024 BST

Interviews are expected to take place from the 6th to the 8th of November (Via Zoom)

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

Would you like to help deliver a ground-breaking project with the UK’s UNESCO (United Nations Educational, Scientific and Cultural Organisation) Designations?We are looking for a professional who can join us in assisting in implementing the next phase of our National Lottery Heritage Fund Project:  Local to Global 2.0 – From a resilient to an adaptive network. 

The new project will explore devolved power sharing among UNESCO Sites to help build their resilience and adaptability through openness and collaboration.

This is an important administrative and coordinator role in delivering the approved purposes of the grant agreement with the National Lottery Heritage Fund by coordinating events and communications across a national network of natural, cultural and built heritage sites. 

The UK National Commission for UNESCO brings together a network of voluntary experts from the fields of education, sciences, culture, and communication, working with the UK’s network of UNESCO Designations to contribute to UNESCO’s international aims to advance global peace, sustainable development, intercultural dialogue, and poverty eradication.

Canaan Project are seeking a Director to lead the organisation in to a new season of growing and strengthening our support for young women .

Canaan Project is a charity motivated by Christian ethos and values with a mission to work collaboratively with 11-19 year old girls and young women in Tower Hamlets to see them flourish, have broadened horizons and raised aspirations. We do this by providing experiences and opportunities through innovative approaches to youth work within schools and in the community.

Our vision is to see young women become;

Comfortable in their skin – young women who know and are secure in their inherent worth and unique identity, and who care for themselves holistically

Comfortable in their communities – young women who know the value of others and who are able to build and maintain healthy relationships

Comfortable in the wider world – young women who have broad horizons, have hope and aspirations for their future and use their resources, opportunities and influence to bring about good for themselves and others

The Director has oversight of the organisations effective running, ensuring it continues to meet its aims and objectives.  This includes having oversight of all Canaan Project operations and activities, in conjunction with the Senior Young Women’s Worker and beingresponsible for the ongoing financial security of the project, fundraising, strategic planning and vision, development of all policies relating to the work including staff and volunteer management, safeguarding, and finance.

If you are passionate about girls and young women's work, are an enthusiastic and supportive leader and have a vision for how this grassroots project could support more girls in Tower Hamlets, we'd love to hear from you! 

Please note: 

Please note:

This role is open to female applicants only (this role is exempt under the Equality Act 2010, Schedule 9, Part 1, Paragraph 1).

In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful  candidate to be a committed Christian, as you will be expected to lead weekly prayer meetings with staff, and lead and encourage partners and stakeholders to pray for Canaan on a regular basis. 

This post is subject to an Enhanced DBS check 

You must be able to provide proof that you  have the right to work in the UK

We’re delighted to offer the opportunity to lead our finance and operations functions. The Head of Operations and Finance will support the Chief Executive Officer (CEO) to implement effective management systems across the charity. This includes responsibilities across financial management, governance, human resources, programme operations and data management. 

This role has exciting scope to drive strategic operational thinking as we grow and establish new working practices.
 

ABOUT US

We’re a small, creative and fast-growing charity that was established from inside The Economist in 2012. We support children, aged 10 to 16, from under-served backgrounds to develop essential skills for the modern world. We do this by enabling them to join inspiring discussions about the news, which teaches them to think critically, communicate effectively and understand global issues.

OPPORTUNITIES WE CAN OFFER YOU

● Real impact: you’ll support the team to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time

● Growth and development: you’ll join a fast-growing charity with opportunities to grow your skills and responsibility as the organisation takes on bigger challenges. We invest in training and development and will support you to build the skills and experience as you need, for example, working with you to find expert mentors within The Economist Group

● A friendly, driven and highly-effective team: we are deeply committed to being an inspiring, happy place to work, where we learn and achieve things that matter together. We work collaboratively and supportively, with the freedom to use our own judgement and be creative

● Flexible working: our core hours are from 10am to 4pm with a minimum of two days spent in the office each week (Wednesdays and Thursdays)

● Other benefits: Economist Group benefits include a great central-London office (The Adelphi Building near Charing Cross), private medical insurance, a cycle to work scheme and more
 

ROLE RESPONSIBILITIES

Financial management

● Lead the setting, tracking and reporting of budgets and fundraising targets

● Maintain accurate records of income and expenditure on a cash and accrual basis

● Manage bookkeeping for the charity, including invoicing and bank reconciliations

● Keep accurate records of funding allocations, especially restricted and unrestricted income

● Work with our accountant to produce end-of-year accounts and prepare for audit

● Build strong relationships within The Economist Group finance team to support with financial management and compliance

● Ensure the charity remains tax compliant, including managing quarterly VAT returns and reviewing funding contracts

Operations, people and governance

● Build and maintain operational processes across the organisation which support the successful delivery of our work globally

● Support the team to accurately monitor and evaluate their progress towards targets

● Work with senior leadership and hiring managers to continually improve the recruitment and onboarding process

● Line manage the Programme Officer and support them to deliver programme and admin support

● Work with our company secretary to prepare annual accounts

Data management

● Manage GDPR-compliant data collection and storage, with accurate and up-to-date data to report on key targets

● Manage the presentation of data so that it is clear and accessible

● Build strong relationships across departments in The Economist Group to support with data management and legal contracts

● Work with team members to create and deliver comprehensive data metrics and collection plans and track progress towards KPIs on projects

● Work with our Head of Design and Product to lead on an upcoming digital transformation project including choosing an appropriate Customer Relationship Management system (CRM)

REQUIRED SKILLS, ATTRIBUTES AND EXPERIENCE

Skills and attributes
 

A clear and compelling communicator: you’re able to effectively engage different stakeholders verbally, in writing and using numbers

A creative problem-solver: you generate solutions to complex problems by listening to the needs of the team, conducting your own research and analysing solutions

Meticulous in your work: you have exceptional attention to detail and take pride in your work

Goal-oriented and driven: you use your initiative and are motivated by targets

Highly organised: you are able to manage competing priorities and have excellent time management

Adaptable: You are flexible to changing circumstances and handle unexpected challenges with resilience and flexibility

Leadership and Management: you are able to lead and embed cross-organisational change and manage individuals

Advanced data skills: you are confident in working with large data sets

Experience

You must have…

● A proven track record of developing and implementing operational policies and procedures, ensuring compliance and best practice

● Experience managing charity finances – you are confident with managing charity finances including managing restricted funding, reporting on fundraising pipeline status and preparing financial accounts

● Knowledge of charity tax law – you have experience managing VAT on donations, managing tax returns and have some understanding of corporation tax

You might have…

● Relevant professional qualifications in business administration, accounting or a related field

● Experience of implementing a CRM system

● Experience of working for an organisation operating globally

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.

If you require any adjustments for your interview, just let us know.

We are recruiting a Communications Officer to join our team, helping us plan and deliver a full programme of engagement opportunities for our 60th anniversary year; drive membership of the charity and recruit volunteers; and deepen engagement with the cause across multiple audiences and touchpoints. 

We're looking for someone who will embody our values of being Attentive, Ambitious, Achievers and will bring all their communications experience to the organisation at an exciting and busy time.

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

The Communications Officer has a key role to play in planning and delivering communications to key stakeholders including carers, members, supporters, volunteers, partner organisations, and staff. The post holder will write, edit, co-ordinate and publish content across various channels, including the website, social media, digital, print and through integrated communications and marketing campaigns.

The Communications Officer will deliver consistent messaging, including across all nations, appropriate for audience and channel, that helps build awareness of, and connection to, Carers UK.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 5pm, Thursday 24 October 2024

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

As Supporter Engagement Administrator, you’ll play an important role making this vision a reality by keeping our supporters informed, engaged and recognised for their contribution. 

The key purpose of this role is to be the first point of welcome for both organisations, handle supporter enquiries as well as making sure that supporters feel engaged and appreciated.

All We Can/Y Care International is looking for a Supporter Engagement Administrator to join our small and dynamic team and make a difference through engaging with our supporters. In this role, you’ll help us to maximise our income, so together with our partners we can support more people to fulfil their potential.

All We Can is an international development and relief organisation, working to see every person’s potential fulfilled. It was founded by the Methodist Church in the 1930s.  

Y Care International supports local opportunities for vulnerable young people and their communities across the globe, to change lives for the better. It was founded by Sir Terry Waite in collaboration with the YMCA movement in the 1980s. 

From 1 September 2021, All We Can and Y Care International began a formal, strategic partnership – combining efforts to tackle poverty, inequality and injustice in some of the world’s most marginalised communities. We work as one organisational team, presenting as two unique brands, fulfilling two separate, but symbiotic, strategies. 

At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities.  

Key responsibilities of the role include: 

• Managing the info@ email inboxes and incoming phone calls to ensure supporters’ enquiries are addressed.

• Administrating community fundraising and sponsored events, including marathons and local fundraisers and coordinate the advertising of these with the Communications Team. 

• Work in collaboration with the Communications & Advocacy Team on developing responses to press related stories or announcement and Q&As for new campaigns, and emergencies.  

• Collect and communicate relevant stories, trends and activities from supporters to the wider team where appropriate.  

• Input information into the database pertaining to supporters, ensuring that records are updated on a regular basis.  

Requirements of the role include: 

• Good interpersonal skills, including a friendly telephone manner and the ability to build cross-cultural relationships. 

• Good numeracy and literacy skills and attention to detail.

• Excellent customer or supporter service experience and a can-do approach to problem solving and new challenges. 

• Proficient in computer skills, including use of Microsoft Word, Excel, Outlook and PowerPoint. 

• Ability to work effectively in a team.

For full list of responsibilities and role requirements, please see the application pack. 

The Nystagmus Network is seeking a Development Coordinator to help build on our core services and develop new ones to meet the growing and changing needs of the nystagmus community and to support income generation to ensure those services can continue to be funded. You will need to be passionate about what we do, have the drive and enthusiasm to succeed and also be sensitive to the need to involve volunteers and stakeholders in service development and delivery.

You will plan to reach out to ever wider groups of potential beneficiaries and supporters through your communications, networking and business development skills, in collaboration with the Executive Information and Development Manager and Trustees and take the initiative on approaches to new partners. You will have a deep commitment to diversity and inclusion in the way we reach out to people in every aspect of our work.

About us

An exciting opportunity has arisen to join Pro Bono Economics (PBE), an organisation that prides itself on its flexible working environment, culture of learning, focus on employee wellbeing and the strength of our employee relationships. PBE offers a strong benefits package, opportunities for development and a team working at the top of their game.

PBE’s mission is to end low personal wellbeing in the UK. We do this by helping charities and social enterprises understand their economic and social impact, so they can improve their overall effectiveness. We enable professional economists from the private and public sectors as well as academia to volunteer their skills to tackle some of the most pressing issues in society. We have worked with over 500 charities since our inception in 2009.

Having successfully delivered a major programme of groundbreaking work on the condition of the charity sector in the form of the Law Family Commission on Civil Society at the start of 2023, PBE is entering a new phase in its development. Building on its growing research and policy expertise and its strong association with the social sector, the organisation is taking a bottom-up and top-down approach to exploring, understanding, and tackling the causes and consequences of low personal wellbeing in the UK that uses the insights and perspectives of charities and community groups as a unique jumping off point. PBE is focused on delivering high quality research that both translates into real policy and practice impacts for people with low wellbeing and supports a more effective social sector to help deliver that change.

About the role

The Head of Fundraising will be responsible for executing Pro Bono Economics’ (PBE) fundraising strategy under the Director of Development’s guidance. This role focuses on increasing and diversifying income through building relationships with trusts, foundations, corporates, and high-net-worth individuals, while also securing funding for specific research projects in collaboration with the research team. The role includes managing donor engagement, overseeing grant applications, leading a small team, and ensuring compliance with fundraising regulations, all while maintaining operational oversight of the fundraising department.

Post type: Full-time, Permanent, hybrid working

Staff Benefits

• 28 day annual leave per year (excluding bank holidays)
• 7% employer pension contributions
• Group life assurance scheme and sickness cover
• Employee assistance programme
• Enhanced parental leave policy
• Generous personal development budget
• Discounted university gym membership
• A flexible work environment committed to employee wellbeing

Main Duties & Responsibilities

• Fundraising strategy implementation: Deliver PBE’s multi-year fundraising strategy to expand and diversify income from major donors, trusts and foundations, corporate partners and research institutions
• New business development: Identify and secure new funding opportunities, focusing on building sustainable partnerships.
• Research support: Collaborate with the research team to identify funding for specific research projects and submit tailored grant proposals.
• Donor engagement: Steward relationships with existing donors, ensuring renewals and funding upgrades.
• Bid writing & reports: Develop and write compelling grant applications, case for support documents and reports which communicate PBE’s services and research programmes.
• Departmental leadership: Support the Director of Development in managing budgets, resources, and a fundraising officer, ensuring team efficiency and future planning.
• Regulatory compliance: Ensure adherence to fundraising regulations and policies, including GDPR and safeguarding.

About you

Report directly to the Director of Development, the Head of Fundraising will have the following experience and skills.

Experience

• You have senior fundraising experience across a broad mix of income streams, a talent for building partnerships, bid writing and a strategic mindset.
• Experience working with research-driven organisations is a plus, as is familiarity with CRM systems like Salesforce.
• You are happy to roll up your sleeves and spend as much time focused on immediate management and income priorities as you are on strategy and ideation.
• Will be suited to a senior fundraiser looking for their first Heads of role or someone who has already taken that step.
• A strong commitment to PBE’s internal culture of inquisitiveness, generosity, honesty and respect.

Skills/Competencies

Ideal characteristics

• Fundraising expertise: Proven experience in securing multi-year funding from trusts, foundations, corporates, and high-net-worth individuals.
• Grant writing: Strong ability to develop persuasive funding applications and project reports.
• Relationship management: Excellent interpersonal skills with a track record of managing donor relationships and securing renewals.
• Research funding knowledge: Ability to work closely with the research team to identify and secure funding for specific research projects.
• Project management: Ability to deliver complex projects on time, set priorities, and manage resources effectively.
• Team leadership: Experience managing teams, fostering development, and making resourcing decisions.

Core competencies

• Strategic thinking: Experience executing strategies that align with organizational goals.
• Communication: Exceptional writing and presentation skills, adaptable to different audiences.
• Attention to detail: Commitment to quality and precision in both written work and fundraising operations.
• Collaborative approach: Ability to work effectively with internal teams and external stakeholders.
• Adaptability: Ability to thrive in a fast-paced, evolving organisation, responding to new opportunities.

Desirable characteristics

• Experience working within research-driven organisations.
• Familiarity with fundraising databases (Salesforce preferred).
• An eye for detail and a strong dedication to quality.
• Proven ability to work independently and manage priorities and deadlines, alongside an ability to work collaboratively in a small team.

PBE is an equal opportunity employer and values diversity. We encourage applications from all parts of the community, and we give all applicants and employees fair and equal treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We also guarantee an invitation to interview for all applicants with disabilities who show evidence that they can meet the role’s ideal criteria.

For details of our applicant’s privacy policy, please see PBEs website

Please note that PBE does not hold a sponsorship licence and is therefore unable to provide work sponsorship visas for this role.

As part of the interview process, you will be required to complete a pre-interview task or presentation. Further details will be provided in due course

We are seeking a motivated person who is passionate about education for social justice to design, plan and deliver courses and workshops on various subjects related to co-operative leadership, education and working practices.

Activities will include the design and development of high quality learning materials, including digital and online resources, the delivery, assessment and evaluation of courses (in-person, online and blended), and contributing to the development of the College curriculum plan.

Salary: Up to £26,240 pro rata (based on 28 hours per week)

The role is home based, with regular travel to Manchester and with some additional travel across the UK and abroad. You’ll need to be a self-starter, highly organised and able to prioritise your workload.

If this sounds like the role for you, find out more by reading our candidate pack and apply today!

We are looking for a Programme Coordinator who will support the growth and development of the Democracy Classroom network, helping teachers and youth practitioners to engage young people in politics, democracy and elections. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM 

Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom Platform, where teachers and youth workers can access the collective support of the membership. 

Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK. 

The aims of the network include: 

Increasing the number of young people engaging with democracy and elections.

Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.

Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.

ABOUT THE ROLE

The post holder will work with the Director and the Programme Manager of Democracy Classroom to support the growth of the Democracy Classroom network by managing the website / platform. They will:

• Liaise with partners to compile learning resources and training opportunities to share on the platform.
• Add resources, training opportunities and other relevant information to the platform as required.
• Ensure the platform is kept up to date and accessible.
• Support Democracy Classroom communication channels - producing Democracy Classroom newsletters and creating engaging social media content to highlight the work of partners, their learning resources and training opportunities, on the platform.

The post holder will also:

• Coordinate training for teachers and youth workers to deliver election education materials.
• Manage the Democracy Classroom database. 
• Assist with monitoring and evaluation.
• Provide administrative support for the Democracy Classroom network and other The Politics Project programmes and activities where required.

The job is based on a 12 month, fixed term contract (including a 6-month probation period), with opportunities for extension. 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in the evenings and at weekends may be required. 

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 
• Friendly and inclusive environment.
• Professional development opportunities, to upskill and train you.
• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project. 

You will be a self-starter, comfortable setting your own pace of work and managing deadlines with only some supervision. You are able to follow instructions and show initiative when needed. You can form good relationships with a range of people from different backgrounds and perspectives. You can problem-solve and be flexible to meet stakeholder needs. 

Above all, you have outstanding organisational and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills & Experience: 

Essential

• Excellent time management and administrative skills.
• IT literate. In particular, you have experience of data entry / management and can use Google office software.
• Self-motivated and resilient – able to solve problems and perform under pressure.
• Able to build relationships and communicate effectively.
• A passion for youth democratic engagement, education and politics.

Desired

• Basic project management, planning, administrative and organisational skills experience.
• Experience of database management.
• Experience of running professional social media accounts.
• Knowledge and understanding of the UK political and education systems.

TO APPLY: 

To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).

The closing date is 11:30pm, 13th November 2024.

Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.

Description

We are looking for someone who has passion for both business and data, ensuring that business systems, infrastructure and processes are functioning effectively and efficiently. You will be naturally curious and keen to encourage continuous improvement of systems.

Job Purpose: The role holder will ensure that business systems, infrastructure and processes are functioning as effectively and efficiently as possible. They will support colleagues to improve their knowledge and use Microsoft Office 365 (O365) and SharePoint/Teams and support with identifying new technologies that will enhance service delivery to YMCA customers.  

To review and replace business systems as YMCA East Surrey enters the next phase of digital transformation of integration of systems, cloud telephony and a business intelligence tool. This role will be an integral part of the transformation and onboarding new systems.  

 Hours of work:Part time 28 hours per week. Working pattern will usually be between Monday to Friday 9am to 5pm.

Location: YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ.

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.(pro-rata for part time workers)

The holiday year runs from 1April to 31 March each year.

Benefits: Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking availableat all our delivery sites. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing Date :20th October 2024

Interviews:29th October 2024 

Main Responsibilities:

 · Colleague support and triage of O365 and SharePoint issues.  

· Train and support colleagues to maintain the SharePoint Intranet.   

· Train and support superusers across the different O365 business systems   

· Assist and lead the efficient delivery of ICT driven projects across the business through collaboration with internal and external partners/stakeholders.  

· Lead on the specific project of procuring and rolling out a new VoIP system across the whole organisation.

· Assist in the analysis of existing systems, identifying options for potential solutions and assessing them for both technical and business suitability. 

· Working closely together with the Senior Management Team and our IT Support Provider to ensure the technical viability of solutions.  

· Designing and overseeing test specifications and conducting rigorous testing before rolling out live systems  

· Support the Senior Management Team to determine budgets and time frames for implementation of proposed solutions.  

· Ensure system compliance with GDPR and follow the organisations Data Protection procedures relating to confidentiality.  

· Ensuring that implementation IT projects remain within agreed-upon budgets and time frames.  

· Identifying and managing IT risks and issues that impact business outcomes   

· Training users and creating instruction manuals for new or improved O365 systems  

· Researching and evaluating emerging technologies, including both hardware and software to improve efficiency and effectiveness of existing processes.

· Support managers to measure levels and activities and outcomes by collating data from different systems to demonstrate effectiveness and impact across all service areas.

· Attend system user groups and share learning and best practice.  

· Advise on IT solutions and software for the development of new sites and projects.   

· Attend contract review meetings with IT Support Provider, to help the HoCS to monitor their performance and resolve and contractual issues that might arise 

· Take responsibility for all IT hardware, to issue new equipment and to put in place arrangements for maintenance, repair and replacement where necessary and support maintenance of up-to-date asset register

· Take responsibility for drafting and reviewing relevant IT policies.

· Put in place the required systems and processes to achieve and maintain Cyber Essentials accreditation. 

· Manage all relevant software licences including O365 licences. 

· To produce monthly reports for senior management and to prepare proposals for new software where required. 

· Use Office applications such as Forms and Power BI to produce tools to help managers collect data and monitor and report on performance.

· To undertake such other tasks as may be allocated from time to time within your capabilities by the HoCS and CEO. 

· Any other duties are required to be performed within the grade and renumeration of the role. – this is mandatory

· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

Position: Safeguarding Officer
Type: Part Time (28 hours over 5 days a week), 18 month Fixed Term Contract
Location: Office based in London, Cardiff, Edinburgh or Belfast with flexibility to work remotely
Salary: £20,632.80 per annum* (FTE £25,791 per annum) plus excellent benefits 
Salary Band and Job Family: Band 1, Charity

*you will start at our entry point salary of £20,632.80 (FTE £25,791) per annum, increasing to £21,922.40 (FTE £27,403) after 6 months service and satisfactory performance and to £23,212 (FTE £29,015) after a further 6 months.

This post is a fixed term contract (FTC) initially for 18 months, working 28 hours over 5 days per week.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

Are you an experienced and enthusiastic Safeguarding professional, with a strong interest in protecting adults at risk and children from harm, within the wider Multiple Sclerosis (MS) Community?

Based within our Helpline Services team, you’ll have responsibility for:

• Responding to concerns reported by staff and volunteers
• Leading the coordination of responding to safeguarding concerns
• Dealing with safeguarding issues (as they arise) and liaising with statutory services as needed
• Giving advice and support to colleagues and our volunteers in relation to safeguarding and disclosure checking
• Working collaboratively with colleagues across the society
• Liaising with external safeguarding agencies
• Embedding organisational safeguarding policies, procedures and practices across the society

You’ll have experience of working in a safeguarding customer-facing environment within the Charity or Public Service sectors. You’ll have proficient administrative and IT skills with the ability to work accurately, consistently and independently. You’ll ideally have had experience in supporting vulnerable people in person, over the phone and or online.

An understanding of safeguarding within the Charity and Public Service sectors is essential.

A satisfactory Enhanced Disclosure and Barring Service (DBS) Check without barring list check will need to be obtained to undertake this role.

The MS Society is committed to safeguarding and promoting the welfare of all who use its services and come into contact with the Charity.

Closing date for applications: 9:00 on Wednesday 30 October 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Key Responsibilities

Support the Social Media Manager to deliver an exceptional experience for our audiences across our social media channels.  

·       Manage day-to-day organic social media activity across 3 charity brands, including the creation of basic static and video content and daily community management. 

·       Manage the social media content calendar, including brainstorming meetings and identifying key awareness days, to ensure that we’re posting regular highly engagement content.  

·       Use social media analytics to embed regular reporting through weekly and monthly updates.  
·       With the support of the social media manager, develop organic social content to support strategic and fundraising goals.  
·       Work with a wide variety of colleagues from different areas of the charity and our partners to ensure social media supports their objectives.  
·       Manage day to day administration of social accounts, including data, paid social invoices, donation reports and basic analytics. 
Provide social media support on the day during our fundraising events, including at weekends.

Experience:

·       Experience running and managing a busy content calendar, including brainstorming meetings. 
·       Experience creating static and video content for social media channels including Facebook, Twitter and Instagram. 
·       Experience working with different teams to create content which meets different goals. 
·       Experience of community management, engaging with supporters to make them feel appreciated and representing the brand online.

 Skills, abilities and knowledge:

·       Experience using social media scheduling tools such as Sprout Social or Hootsuite to manage content.
·       Excellent editorial and copy writing skills with a knowledge of plain English communications and strong attention to detail.
·       Experience writing in different tones of voice is key; ideally experience working across multiple brands at the same time.
·       Experience in using data to make informed decisions, ideally with experience of using social media and Google Analytics. 
·       Motivated by results and be comfortable in a data driven environment.
·       Comfortable working with stakeholders of all levels of the organisation and building collaborative relationships.
·       Ability to stay updated on social media news and trends, emerging platforms and best practices.
 

 Personal attributes:
 

·       A creative and enthusiastic approach to social media based on experience of what works well on the various platforms and a willingness to encourage new ideas and approaches.  

·       Demonstrate a willingness to experiment and test, with a strong appetite for developing skills and knowledge.
·       Delivery-minded: willing to get stuck in and work at pace.
·       Collaborative: able to build rapport with stakeholders and contribute to collective effort. 
·       A commitment to our DEI principles and putting them into practice throughout our work.

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance 
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme