Digital Community Manager Jobs in Lambeth, Greater London
Salary: £27,140 per annum for 4 days (28 hours) per week or £33,926 per annum 5 days (35 hours) per week
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Permanent, either part time of 4 days (28 hours) per week or full time (35 hours per week) options available.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 10am on Monday 28 October 2024.
Interview dates: Monday 4 and Tuesday 5 November – in person at our office. Hospice House, Britannia Street, London, WC1X 9JG. Remote interviews available on request
We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
We offer workshops, webinars, reviews of HR policies, and lots of helpful resources through our Members Hub. We provide assessment tools to benchmark organisational support against similar organisations, and we give personalised recommendations for improvement. Plus, through the Compassionate Employers Award, we recognise employers who are committed to leading the way as compassionate workplaces.
Right now, we're helping over 160,000 employees across the UK.
We are looking for someone with experience of building supporter or customer journeys through effective marketing and engagement strategies. You will be able to build strong relationships and create impactful engaging membership journeys, maximising engagement and involvement across the programme.
You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn. Most importantly, we want someone who cares as much as we do about make a real difference in people's lives at work.
We are an evolving team, and so we are looking for someone to help develop and test new ideas and innovations. This could include designing new resources, investigating use of new technology to support programme efficiency or supporting to host new engagement opportunities such as ‘networking breakfasts’ for our members.
The successful candidate will have experience using email platforms e.g Mailchimp, to create and send engaging communications, track KPIs, and adjust strategies to boost customer engagement. We are also looking for someone who can help grow and manage our LinkedIn page, by creating engaging and impactful content. You will need to have good knowledge and experience with Microsoft Office and CRM systems, along with a solid understanding of virtual meeting platforms for online events (e.g. Teams, Zoom).
The successful candidate will be supporting us with client management, so strong communication and organisational skills are important to help manage multiple corporate accounts.
The Team:
We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.
The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy.
Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.
If you would like to find more about the role or ask any questions, we welcome you to contact our Compassionate Employers Lead – Lucy Carpenter for an informal chat
You’ll find lots more information in the Candidate Information Pack attached below.
How to apply
If you would like to apply for this role, please send the following documents by 10am on Monday 28 October 2024:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification.)
- A completed equalities monitoring form.
We will shortlist candidates based on their CV and supporting statements.
A briefing of what to expect will be sent in advance to shortlisted candidates for interview.
Closing date for applications: 10am on Monday 28 October 2024
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Salesforce Admin will be key for the successful operation of Anna Freud’s Salesforce environment which is at the heart of the current digital transformation. We have developed a bespoke salesforce product that truly benefits the user, in a mental health environment. Working within the IT Department this role is essential to ensure that Salesforce operates effectively for internal and external stakeholders.
The Salesforce Administrator is expected to administer the system, aid in designing solutions, and assist in supporting the developments already in place.
The post-holder will work within the IT department in Central Support Team but they will also be working with teams across the organisation as the first line of support for any issues.
The successful candidate will join a small and supportive team of 7 people within a fast paced and busy environment as there is a lot to do, with a mixture of team working but also having the initiative to problem solve independently.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications
Midday (12pm), Friday 1 November 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Wednesday 13 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Wednesday 20 November 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Job Purpose:
The Head of Brand and Content plays a lead role in managing the brand, overseeing the production of content, coordinating content across all channels and ensuring that it follows MSF’s objectives in terms of operations, fundraising, advocacy and recruitment.
In close collaboration with the Director of Communications, you would lead the development and implementation of the organisation’s brand and content strategy.
You would manage and support a team of content producers in line with our best practice management standards; appraising, coaching, mentoring and supporting your team and ensuring they are fulfilling their objectives to the best of their ability. You will also ensure that your team supports content producers in other teams by ensuring products adhere to brand guidelines and by providing copywriting and editorial support, audio-visual materials and graphic design services.
You will operate collaboratively across multiple departments and teams within MSF UK, including Fundraising, HAARP (advocacy) and the Manson Unit to ensure quality and strategic alignment of cross-departmental communications initiatives. You will also serve as a focal point for discussions on content management across the international MSF movement, of which MSF UK is a member.
Knowledge, Skill & Experience:
- Demonstrable experience of devising and delivering communications strategies to advance the aims of an organization
- Extensive knowledge of the principles of brand management and brand practice
- Demonstratable knowledge and senior experience of digital and print production processes, content gathering, content management systems, copywriting/editorial, audiovisual and graphic design, or a mixture of these
- Outstanding organisational and strategic skills with the ability to handle large volumes of work, track multiple projects or activities at any one time
- Significant leadership and line management experience with proven ability to communicate and engage with diverse stakeholders, as well as the ability to “manage upwards”
- Superior interpersonal and networking skills and ability to work cooperatively with a wide variety of stakeholders
- Experience of working in a dynamic, complex organisation
- Experience managing communications-specific risks and demonstrable awareness of best practice within humanitarian contexts, particularly in areas of safeguarding and EDI
- A strong understanding of and engagement with global current affairs and the communications environment within which MSF operates
Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
How to Apply:
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:
27 October 2024, 11.59pm
Incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Islington Centre for Refugees and Migrants is seeking a committed and motivated Head of Fundraising and Communications. Do you want to help refugees and asylum seekers in London? Do you have a strong track record of fundraising for charities? If so, this exciting opportunity may be for you. We are looking for someone who can manage corporate and community fundraising, develop events and write successful funding applications to trusts and other funding sources. The role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with.
About us:
At the Islington Centre for Refugees and migrants, we welcome people who have been displaced from their countries of origin, wherever they have come from, whatever has happened in their lives. Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life in the UK. We are a small, growing charity, founded in 1997, with an expenditure budget of roughly £570,000 for the year ahead. This year we worked with 200 people offering compassionate, long term and holistic support including: a warm welcoming Centre in Islington; an Online School teaching English and offering activities to promote wellbeing; digital inclusion; grants to people in destitution and our Support Service which offers advocacy and advice to people on accessing housing, healthcare and legal advice.
About the role:
The successful applicant will work alongside our Trustees, our CEO and our existing Head of Fundraising and Communications in a jobshare to meet challenging fundraising targets. You will be joining us at an exciting time of development, as we open at our third site in Islington, welcome new members of staff to our team and begin work on a new strategy for 2025-2028. We have a strong track record of grant fundraising and seek someone who can support us to diversify our income, develop a fundraising strategy with a variety of income streams and bring experience and ideas to raise our profile. You will be part of a small and highly committed fundraising team of three including the existing Head of Fundraising and Communications, our Fundraising Officer and yourself. This role will focus on corporate, community, and major donor stewardship. Our work is hybrid and the role requires working both at the Centre in Islington and from home. As the Head of Fundraising and Communications, you will play a pivotal role in supporting some of the most vulnerable refugees, asylum seekers and migrants in London to rebuild their lives.
If you’d like to apply, please download the Application Form and Job Description/Person Specification and email us your completed Application Form.
Please note we CANNOT accept applications without a completed Application Form.
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership including academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education as well as members from the school community.
Contract and Salary ; Permanent and Salary Band D (£45k FTE)
Hours: 0.6 or 0.8 FTE i.e. over 3 or 4 days each week
Reports to the PSA’s Chief Executive
Location: All roles are based at our offices in Camden London but the PSA staff work hybrid and supports its staff to work remotely. Post-holders will be required, however, to come into our offices regularly and The whole team is endeavouring to collaborate in our offices regularly, especially on Wednesdays each week.
Job purpose: The postholder will support our aim to be the leading advocate for and supporter of Political Studies in the UK. Working with the CEO, the rest of the PSA Team and trustees you will lead the association’s membership services, communications, outreach programmes, and events including:
· Teaching and Learning Network
· Postgraduate students and Early Career Network
· Schools & Student programmes
· Specialist Groups
· Recognising professional contributions including our prizes and awards
· Advocacy for Political Studies.
The PSA is the home of Political Studies and in doing so the PSA’s staff and trustees work to bring our community together and advocate its importance to achieve our mission. This role plays a vital role in achieving this.
You will build and sustain a team of motivated and skilled staff and contractors and support them to continuously develop, innovate and enjoy their work. You will reflect the values of sustainability, diversity, advocacy and excellence in everything that you and your team do.
The post-holder will also contribute to the association’s income and membership targets, work within assigned budgets and creatively with partners as well as monitoring and reporting performance to trustees.
Operational priorities in the first year in being in post will include:
· Embedding a new website and CRM
· Implementing a new PSA 2025+ Strategic Plan including reviews of our membership offer and specialist groups
· Delivering the association’s annual conference
· Recruiting new team members to successfully deliver this strategy.
Team Structure & Context: The post will line manage a team of membership, communications and events personnel including the services of several external expert suppliers. You will also, on occasion, deputise for the CEO. This role works closely with the Operations & Finance team on governance, budgeting, grants and awards, digital systems and delivery.
Interview: There will be a two-stage interview process, first stage interview with be on either 6th or 8th November via teams and second stage will be in person in Camden on 15th November.
Main responsibilities:
Governance, Strategy and Leadership:
- Work with the PSA’s trustees and PSA team to shape and deliver the PSA’s strategy and annual business plans and support our aim to be the leading advocate and scholarly community for Political Studies in the UK
- Ensure key performance indicators relating to your work area are monitored, reported and used to continuously improve our operations.
- Work with trustees and lead by example to embed the values of sustainability, diversity, advocacy and excellence throughout the organisation
- Lead, support, and motivate staff so they are engaged and committed to delivering the organisation’s culture, values and objectives while meeting their individual potential and enjoying their work
- You will be able to approve expenditure in accordance with the PSA’s Scheme of Delegation and finance policies and procedures
- On occasion, co-ordinate the PSA’s response to government and other consultations and represent the association while engaging stakeholders.
Membership Services and Communications:
Lead and support your Membership, Events, Communications & Programmes line-reports to develop and deliver the following:
- Devising the PSA’s membership, marketing and communications strategies with the wider PSA Team and trustees so that the association maintains and enhances its profile, size, and impact
- Manage team members and contractors to ensure the development and delivery of these strategies including the organisation’s membership services, codes of conduct, professional standards and package of member benefits
- Work with your team and trustees in shaping our membership offer which supports our members as they progress through their studies and careers. This includes the development and delivery of new membership categories including the PSA Fellowship
- Work with your team members to continuously improve the PSA’s member communications and content ensuring that all web and other digital and printed content and data is timely and good quality. You will ensure an ongoing programme of content and calls for action including promotion of Political Insight magazine and journals, the PSA Blog, e-newsletters, and social media as well as the efficient and effective deployment of the CRM so we can give our members, donors and stakeholders the best experience possible
- Work with your team to ensure the membership recruitment, renewal and services run smoothly and achieve the continued growth in the association and that expectations are met
- Run the annual academic prizes programme as a part of our PSA member benefits package and in partnership with others including the American Political Science Association and the Academy of Social Sciences
- Support the CEO and Head of Operations and Finance with implementing the PSA’s grant and other support programmes as part of our member benefits package
- Support the PSA’s Chair and CEO on wider engagement with the higher education and learned society sectors including supporting heads of department gatherings and communications.
Programme Management:
Deliver the PSA’s Schools programme:
- Support PSA trustees in creating a programme in line with the PSA’s strategy
- Lead team members, suppliers, and partners to deliver this programme to as wide a range of teachers and pupils as possible
- Promote the teaching and study of Politics particularly post-16 and at undergraduate level
- Develop and deliver an offering for teachers and students (particularly post-16 resources and events) involving input from academics in line with PSA Strategy
- Support the PSA’s trustees on engagement and advocacy concerning post-16 curriculum and assessment.
Supporting Students, early career academics and those focussed on higher education teaching and learning:
- Support your team members in managing member networks including the PSA’s Teaching and Learning Network (TLN) and Early Career Network (ECN), its volunteer convenors (committee members) and programme of communications, resources and events and imbed these as a clear part of our membership offering
- Support your team members in undertaking the election and training of incoming committee members and ensure the development of appropriate procedures and annual actions plans so that they adhere to the byelaws of the association and agreed budgets
- Support the PSA’s trustees with engagement and advocacy concerning Higher Education teaching and learning and the content of Politics courses
- Work with team members to organise and develop the annual PSA undergraduate Conference, and develop a wider programme of work with opportunities to undergraduate students to engage with the PSA
- With support from the team, ensure the effective operation of the PSA’s family of specialist groups in particular the management and growth of their own membership and communications as well as supporting their events and, in liaison with the Finance Manager, their own income and expenditure
- Work with team members, trustees and association members on the provision of developmental activities including mentoring and training programmes.
Delivering the PSA’s Annual Conference, annual lecture, and other events:
- Devise in consultation with colleagues and trustees, a conference and events strategy for the organisation aimed to bring our community together, further our strategy and maximise revenues. This should include events supporting all membership types, specialist groups and our networks.
- Manage the team responsible for delivery and ensure productive relationships between staff and suppliers as well as academic and commercial partners
- Develop and manage project budgets including the Annual Conference from inception to completion in consultation with team members and the Operations and Finance Team, reporting to the Chief Executive and Trustees.
- Oversee existing systems to monitor progress and expenditure through the regular scrutiny and review of budgets and project plans, from proposal though implementation and delivery
- Support team members in the delivery of PSA’s annual conference and the wider events programme, ensuring that all of these are of the highest quality and linked to the PSA’s wider strategic priorities ensuring all these events are risk-assessed, insured, delivered cost-effectively, on time and to a high professional standard
- Exploit opportunities to increase membership, profile, reach, and income including sponsorship and advertising as well as opportunities to increase inclusion through technology. This will include you and your team building relationships with potential sponsors, advertisers and exhibitors to maximise the opportunities available at PSA events and in our publications including selling sponsorship/stand/exhibition space to potential exhibitors/partners
- Conduct post-event evaluation to ensure continuous improvement and assess impact
- Ensure a pipeline of future annual conferences and other events through effective engagement with trustees and university Politics departments and other stakeholders.
Other duties and responsibilities:
The above role description is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative, and flexible in line with the needs of the post and the organisation
- On occasion, this may entail supporting colleagues in work areas outside of this job description including deputising for the CEO
- These duties are subject to change from time to time as determined by business priorities and communicated by the CEO. As and when duties and responsibilities change the job description will be reviewed and amended in consultation with the post holder
- The post-holder is expected to provide general support in running the PSA offices and line-manage their team members to do likewise
- Compliance with PSA policy including absence, appraisal, health & safety as well as the GDPR.
How to apply: Please submit your application by 9am Monday 28th October sending a covering letter together with your CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The TSA is seeking a highly experienced, confident and capable Head of Fundraising to provide leadership and direction on all aspects of income generation. The charity has gone from strength to strength over the last 24 months, including income generation, and we are looking for an experienced fundraising professional to continue this amazing work.
Working closely with the TSA’s Joint Chief Executives, you’ll join the Senior Management Team and will be expected to successfully implement our new three-year fundraising strategy, which aims to diversify and raise income in a sensible yet ambitious way.
You’ll have a genuine passion about making a difference and working with a range of different people to increase income across multiple streams. The chosen candidate will have experience of developing multiple income streams, building and maintaining meaningful relationships with existing and new supporters and demonstrable exceptional communication skills.
In return, you’ll know that you’re making a massive difference in the lives of thousands of people across the UK, while working in an environment that encourages flexible and supportive working.
Head of Fundraising responsibilities
Strategic, leadership and management
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Provide leadership for fundraising and income generation across the TSA team. Attend regular strategy meetings and be a leading voice in shaping the TSA’s income generation activities
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Lead in the development, implementation and review of fundraising polices and strategy ensuring they are in line with the overall organisation business plan
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Provide line management for the Fundraising Manager and Grants and Trusts Manager, including regular meetings and ensuring that the fundraising team are fulfilling all areas of their roles, meeting agreed KPI’s and achieving set income targets
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Lead on the annual business planning and budget cycle for the income generation
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Effectively collect and analyse data to demonstrate income trends, the impact of fundraising and income generation. Use this data to inform quarterly reports to the Board of Trustees, determine the impact of the team’s work and drive continual improvements in policy and practice
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Attend and actively contribute to weekly TSA team meetings
Income Generation and partnership
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Lead on all income generation activities, with a focus on developing new fundraising initiatives for corporate giving, major donor fundraising, legacy giving and TSA appeals
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Develop and deliver short and long-term fundraising and partnership strategy for the TSA. Ensure that the TSA has a balanced portfolio, and the fundraising team successfully delivers income across multiple streams
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Working closely with the Joint Chief Executives and Grants and Trusts Manager, expand the TSA’s range of research funding sources to include public, academic, commercial and innovation funding alongside investment from the TSA itself
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Accurately forecast and monitor against income generation targets
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Identify opportunities to work with partners on areas of common interest where the TSA can achieve more through joint funding, gifts in kind (such as time or services) or delivering joint projects than the charity could do by working alone
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Ensure the TSA’s fundraising policies, procedures are up to date and that all fundraising activities comply with law and the Fundraising Regulator guidelines
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Continue to maintain established, and develop new relationships with potential fundraising supporters and partners across all sectors
Marketing and communications responsibilities
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Work closely with the communications team to develop inspiring fundraising campaigns, appeals, cases for support and content for distribution across all digital platforms,including social media, e-newsletters and Scan magazine, website and fundraising platforms
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Continue to strengthen our supporter engagement plans to identify and build excellent working relationships that leads to increase income
General responsibilities
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Adhere to all TSA policies, procedures, values and behaviours
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Comply with all internal and external Health and Safety requirements and complete Risk Assessments as appropriate
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Work as part of a small fundraising team, you will enjoy taking on new challenges and happy to work flexibly as the TSA continues to develop and grow
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Represent the charity at a small number of TSA events as required
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
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Strategic thinking and planning
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Multi-tasking, ability to manage a diverse workload, prioritise needs and manage your own time
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Proven background in fundraising and income generation leadership across multiple income streams including community, corporate, major donors, regular giving and legacy
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Experience of building relationships with major donors and corporate supporters
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Demonstrated experience of developing strategies and business plans
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Experience of leading a team and line-managing colleagues. At least 5 years’ experience of managing a fundraising team
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Experience of developing standard operating procedures and embedding them in day-to-day operations
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Experience of managing budgets
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Able to set and manage ambitious income targets
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Able to grasp complex issues and communicate complex issues simply
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Quick learner and able to onboard swiftly
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Experience of working with customer relationship management databases (please note that we use Beacon)
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Experience of a broad range of communications tactics across media, supporter engagement, websites and social media, internal communications
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Able to work with people with a wide range of abilities, with a warm empathetic style
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Experience of collecting and monitoring data to analyse service impact and drive service improvements
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Excellent communications skills (oral and written)
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Understanding of the relevant regulatory frameworks, Institute of Fundraising Codes of Conduct, Fundraising Regulator guidelines and Gift Aid regulation
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Effective team player who is willing to take on new challenges and work flexibly to meet the needs of the charity (including occasional evenings and weekends to deliver presentations and attend events)
Desirable
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Fundraising or communications qualification
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Experience of working with people living with learning disabilities or autism
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Experience of working with children or adults with disabilities or chronic health conditions
To apply, please submit your CV and a cover letter (no more than two pages) telling us how you meet the requirements for this role.
Shortlisted candidates will be invited to attend a competency-based interview. The interview process will include a test of essential skills.
Due to the expected volume of applicants, we will not be able to acknowledge candidates who are not shortlisted.
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: £31,646 (outside London); £33,318 (London-based) FTE
- 35 Hours
- Permanent contract
- Remote (home based) or Bristol or London
- Closing date: 3 November 2024
- Interviews: During week commencing 11 and 18 November 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Legacy Marketing Officer to join our Individual Giving and Legacy Team.
It’s an exciting time to join the Legacy Team as we are embarking on a new era for legacy and in memory giving at Young Lives vs Cancer. In memory giving and gifts in Wills left to us by our supporters are essential to ensuring we can help generations of children and young people who will sadly be living with a cancer diagnosis. We are looking for a motivated and enthusiastic Legacy Marketing Officer to play a pivotal role in supporting the Legacy Marketing Manager to plan, implement and deliver legacy and in-memory strategies.
The Legacy Officer will work on a range of legacy and in-memory campaigns, materials and supporter centric journeys across multiple channels. As a team we will maximise legacy and in memory giving and acquire new legacy and in memory supporters, as well as nurturing existing supporters who have expressed an interest in leaving a gift in their Will for the future of Young Lives vs Cancer’s work.
The role will suit a passionate and creative individual who thrives on working collaboratively and who is able to manage end to end projects and supplier relationships. There will be a need to analyse data to monitor performance as well as identifying trends and opportunities. Fulfilment mapping is also a key element of the role as well as being comfortable presenting in person to colleagues and suppliers.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Supporting the development, implementation and delivery of the legacy marketing and in memory strategies
- Developing, planning and delivering specific projects and campaigns
- Supporting the delivery of campaigns and communications, including the production of materials, audience and channels selections
- Producing analysis of results and campaign summaries.
- Playing a pivotal role in creating an internal culture to maximise legacy and in memory giving
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Strong creative direction
- Project management
- Research and analytical skills and the ability to manipulate data sets to produce statistical and written reports
- A good understanding and experience of working with databases
- Experience of working with Excel, Word and PowerPoint
- Excellent communication skills, written and verbal.
- Strong interpersonal skills
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Position: Brand Strategic Lead
Hours: Full-time (35 hours a week)
Contract: Fixed Term Contract until 31 December 2025
Location: Office-based in London with some flexibility to work remotely.
Salary: Starting from £43,342 per annum per annum plus excellent benefits
Salary Band: Band 3*, Professional/Technical
*you will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are really excited. Our organisation is evolving, and we’re developing a new elevated brand to help support our new ambition and plans.
Our Brand Strategic Lead is a crucial role in helping us evolve our brand and deliver it across everything we do. It will underpin the new future and story of the charity, and how we communicate it to everyone in the MS community and beyond.
You’ll oversee our brand team activity as well as one line report, be accountable for the brand budget and be responsible for helping us ensure every story we tell, internally or externally speaks to our audiences in the way that matters to them.
We want to push the boundaries with personalised brand stories, and really put people living with multiple sclerosis on the map as people that matter and have the right to treatments, respect, support and services that mean they can live their best lives in the way they choose to live them. We want our brand to create a sense of visibility, belonging and flexibility.
We are here for everyone, and we want our brand to convey that. The brand team have some exciting work ahead and we need someone to help us make our brand vision a reality, if this sounds like you we would love to hear from you.
Please note this a Fixed Term Contract until 31 December 2025.
Closing date for applications: 9:00 on Wednesday 23 October 2024
Anticipated interview date: Week commencing 4 November 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About the role
A fantastic opportunity has arisen to join our bank of casual workers as a Welfare Officer, providing cover as required for the SSAFA RAF Service across the UK.
Our Bank Welfare Officers will provide direct and impactful welfare support to RAF personnel and their immediate family on an ad hoc basis when a full-time member of the team is unavailable to do so.
As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you may be asked to use digital technologies to complement and enhance processes and service user experience.
You will work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive, have access to your own car and be flexible to spend nights away from home occasionally within the UK at short notice.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
Download a copy of the job description and apply via the Apply button.
If you have any queries or would like to speak to someone about this role, please Cathie Johnson for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on Sunday 03 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Thursday 14 November 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Bipolar UK we are passionate about improving understanding of mental health and empowering people affected by bipolar to lead their best lives.
Every month we empower 1,000 people to stay well and we plan to support many more. We offer specialist information and resources through our website, host over 80 peer support groups monthly and offer a 1-1 peer support line and moderated eCommunity. We also work with research organistions and campaign to ensure bipolar voices are heard.
As Fundraising Officer, you will be playing a pivotal role in nurturing and growing our supporter-base across individual giving and events so that we can scale up our services to meet the needs of our community.
Position: Fundraising Officer (fixed term - initially 1 year)
Responsible to: Strategic Partnership Manager
Location: Flexible and remote working
Hours: 35 hours per week (full-time) - flexible working
Salary: £28,000 per annum
Annual leave and benefits:
-
25 days annual leave (not including bank holidays)
-
Flexible working
-
Company contributory pension scheme
-
Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place in the week commencing 18 November.
Closing date: 8 November 2024
What you’ll be working on:
You'll be maintaining excellent stewardship to nurture and grow our supporters across a range of income streams
You'll be acting as a first point of contact for a wide range of supporters and enquirers and maintaining excellent stewardship to nurture and grow our donorbase.
You'll be managing and improving resources to support fundraising including t-shirts, posters, flyers, donation boxes and fundraising packs.
You'll be liaising with the communications team to create promotional materials for the website and social channels to increase fundraising engagement.
You'll be working alongside the fundraising team and communications team to deliver fundraising campaigns.
You'll be managing a number of external accounts to maximise event fundraising including Run for Charity, Enthuse and Discover Adventure.
You'll also be managing accounts to support in-memory donations and legacies and enhancing opportunities for growing these income streams.
This job is for you if:
You are passionate about creating a better world for people living with severe mental health conditions.
You have at least 2 years’ experience of fundraising ideally in individual giving or community fundraising.
You have excellent written and verbal skills – with experience of writing compelling copy and building diverse strong relationships.
You have excellent project management and time management skills.
You are creative and versatile in your approach and value the opportunity to grow and shape your role.
You have experience of delivering against targets.
You are comfortable working with minimal supervision in a remote environment.
You have a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance.
You have used Salesforce (or equivalents).
You have a high level of competence using Microsoft Office software and are able to quickly adapt to new technologies.
And finally:
An understanding of bipolar is desirable and we welcome applications from those with lived experience of bipolar either themselves or through family and friends.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want a job where you can really make a difference? Do you enjoy working with people?
We currently have an exciting opportunity to join the Carers Information Service as an Advice and Assessment Worker.
The Carers Information Service was established in 1997 and is part of the John Whitgift Foundation. We are a small, friendly team dedicated to providing free advice, information and support to carers in Croydon.
Offering a wide range of services including health and wellbeing activities, carer's assessments, respite care, bereavement support, digital and printed publications, meeting room hire and much more. We are supported by Croydon Council and work closely with colleagues across the borough from the voluntary and community sector, NHS, and local authority.
As an Advice and Assessment Worker your main responsibilities will be to carry out Carer’s Assessments, giving advice, information and support to adult carers who are looking after a relative, partner, friend or neighbour of someone who needs help due to illness, disability, or old age.
The ability to work well in a team is essential!
This role is for 35 hours per week.
As a Croydon Good Employer, we are recognised for ensuring our employees are paid a fair wage, for the support we provide to the local community, and the creation of job opportunities.
All our staff benefit from a competitive remuneration package, including:
- 25 days holiday plus bank holidays
- Membership of a generous money purchase pension scheme for all support staff that includes 3 x salary life assurance cover.
- Free access to an employee discount Club, which offers discounted rates on a range of products and services, including insurance, holidays and travel, fashion and retail
- Membership of the Bupa cash plan scheme, which gives financial support towards the cost of optical, dental, and medical costs as well as a free 24 hour advice line for all staff
- A range of family-friendly benefits including, enhanced maternity pay and childcare vouchers
- Season ticket loan
Closing date: 6 November 2024
Interviews will take place on Monday 11th and Tuesday 12th November.
However, applications will be reviewed daily, and interviews can occur at any stage after applications are received so we invite interested candidates to apply as soon as possible. We reserve the right to close this vacancy at any time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.
This is an exciting time to join the Policy and Influencing team of the UK’s leading blood cancer charity as we continue to bring people affected by blood cancer to the centre of our policy work. We have recently launched a landmark UK Blood Cancer Action Plan; the impact of the policy and influencing team in achieving Blood Cancer UK’s mission is more important than ever.
You will have a key role in the development of our policy work and leading our public affairs in England, to influence the Government and NHS. You will be innovative, flexible and have a passion for working as part of a team to achieve real change for people with blood cancer.
You will have experience of working in a policy role and excellent knowledge of health policy. A good understanding of how to use health data most effectively in the pursuit of policy ambitions, and experience of working in or with Government or Parliament would be an advantage.
We’re open to applicants who would like to apply for the role on the basis of a job share or working part time (minimum of 28 hours). If this applies to you, please outline this in your cover letter.
The majority of our roles can be performed hybrid which means you will be required to attend the office 2-4 days per month, there may also be additional need to attend in-person events i.e. parliamentary or coalition events. Travel costs to your contracted office will be at your own expense.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Fundraising Acquisition Lead
SALARY: £30,000 pa – £40,000 pa (FTE) depending on skills and experience, (working 3 days per week with Wednesday as a working day, pro rata salary £18,000 pa – £24,000 pa)
LOCATION: Home Working/London Office
HOURS OF WORK: Part-time 21 hours per week
REPORTING TO: Head of Fundraising
Are you a skilled fundraiser with a heart for the Christian community? Join Premier as the Fundraising Acquisition Lead!
Premier, Europe’s largest Christian Media organisation, is seeking a Fundraising Acquisition Lead to join us at a pivotal moment in our history. As the Fundraising Acquisition Lead, you will be at the forefront of attracting new donors to support our mission of helping people encounter God through media. Your expertise in strategic donor acquisition and innovative communication will be key to expanding Premier’s reach and impact, ensuring we continue to deliver content that inspires faith and engagement across our diverse media platforms.
Role Overview
- Play a key role in developing and executing Premier’s innovative donor strategy to attract new supporters.
- Plan journeys from initial contact to the first gift across multiple communication channels, automating communication where possible.
- Implement robust testing of acquisition strategies to continually refine and improve donor outreach efforts.
- Draft, edit or commission compelling messaging that brings people closer to the heart of Premier’s mission.
- Work closely with internal teams to support cohesive campaigns that enhance donor acquisition.
Why Join Premier?
- We offer a competitive salary
- Hybrid work
- Additional leave on your birthday
- Extra annual leave in addition to statutory
- Competitive sickness absence pay scheme
- Life Assurance scheme
- Employee Assistance with online GP scheme
- Working from home equipment allowance
- Eye care scheme
In addition to competitive pay and benefits, Premier offers:
- A great place to work, with people who support, encourage and look out for one another. You will love coming into work, both in person and virtually.
- Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
- Dynamic team culture with a supportive, creative, and passionate team that values innovation and collaboration.
Please note that the nature and/or context of the role means that an occupational requirement applies for the postholder to be Christian.
Ready to make a lasting Impact? Apply now!
Premier exists to help people encounter God through media.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Media Defence (MD) is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them.
In this role, you will provide finance, bookkeeping, and administration support to MD, processing and maintaining all financial records, data and payroll, helping us grow as an organisation while maintaining the smooth day-to-day running of the office.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater Manchester and South Yorkshire
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in easy reach of Greater Manchester and South Yorkshire, who possesses the drive, passion, and skills to:
· Develop new Peer Support Groups across a diverse range of communities
· Demonstrate the energy and enthusiasm required to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
· Maintain current Peer Support Group levels, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in easy reach of Greater Manchester and South Yorkshire. Key development areas for this post will initially include; Oldham, Bury, Tameside, Doncaster, York and the East Riding of Yorkshire. You may be required to support the development of groups in North Lincolnshire. This role may also involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.