36 Designated safeguarding officer jobs

ROLE OVERVIEW:

The Safeguarding Officer is responsible for delivering high-quality operational safeguarding across RABI, ensuring safeguarding concerns involving beneficiaries are managed consistently, professionally and in accordance with legislation, statutory guidance and organisational policy.

Working as one of two Safeguarding Officers, the postholder provides specialist safeguarding advice, guidance and support to colleagues across England, Wales and Northern Ireland. The role manages safeguarding concerns from initial notification through to resolution, undertakes safeguarding risk assessments, coordinates safeguarding activity, maintains accurate safeguarding records, supports multi-agency working and contributes to achieving safe outcomes for beneficiaries.

Working closely with the Safeguarding Manager, the second Safeguarding Officer and the Designated Safeguarding Lead, the postholder contributes to the continuous improvement of safeguarding practice, supports organisational safeguarding awareness and helps maintain a resilient safeguarding service through collaborative working and continuity of operational delivery.

Key Accountabilities

1. Operational Safeguarding

• Work alongside the Safeguarding Manager and Designated Safeguarding Lead to support the continuous development and implementation of safeguarding practice across the organisation.
• Act as an operational point of contact for staff, volunteers and external partners regarding safeguarding concerns and queries, providing advice and guidance whilst escalating complex or high-risk matters appropriately.
• Manage safeguarding concerns from initial notification through to resolution, ensuring concerns are assessed, risk managed, recorded and progressed in accordance with legislation, statutory guidance and RABI policies and procedures.
• Undertake safeguarding risk assessments, exercising professional judgement to support proportionate, person-centred and defensible safeguarding decision-making.
• Promote professional curiosity, reflective practice and consistent safeguarding approaches across the organisation.
• Provide delegated Deputy Designated Safeguarding Lead cover in the absence of both the Designated Safeguarding Lead and both Deputy Designated Safeguarding Leads, in accordance with RABI policies, procedures and delegated authority.

2. Professional Advice and Guidance

• Provide specialist safeguarding advice, guidance and practical support to Regional Support Officers, managers, staff and volunteers to support the effective management of safeguarding concerns and increase confidence in safeguarding practice.
• Support colleagues to recognise safeguarding concerns, understand safeguarding responsibilities and apply safeguarding procedures consistently.
• Support the Safeguarding Manager in developing and delivering safeguarding training, awareness sessions and operational guidance for staff and volunteers.
• Effectively engage with staff and volunteers across RABI to promote safeguarding awareness, encourage good practice and embed a positive safeguarding culture.

3. Case Management, Recording and Information Management

• Maintain day-to-day administration, quality assurance and oversight of safeguarding records within RABI's case management system, ensuring information is accurate, timely, complete and compliant with organisational standards.
• Follow up safeguarding recording queries and support colleagues in maintaining high-quality safeguarding records.
• Prepare and provide operational safeguarding information, data, trends and case information to support the Safeguarding Manager in producing monthly, quarterly and annual safeguarding reports.
• Produce clear, evidence-based safeguarding documentation and maintain confidentiality in accordance with information governance requirements.
• Identify emerging safeguarding themes, trends and learning to support continuous improvement of safeguarding practice.
• Monitor safeguarding activity to ensure agreed actions are completed appropriately and within agreed timescales.
• Maintain confidentiality and information governance standards in accordance with organisational policy and legislation.

4. Partnership Working

• Develop and maintain effective working relationships with Adult and Children's Social Care, Police, Health Services, Mental Health Services, Domestic Abuse Services, counselling providers and other statutory and voluntary sector partners.
• Coordinate safeguarding referrals and information sharing, ensuring referrals are timely, appropriate and well evidenced.
• Represent RABI appropriately within multi-agency safeguarding discussions and maintain effective working relationships that support positive outcomes for beneficiaries.
• Maintain an up-to-date knowledge of safeguarding legislation, guidance and referral pathways across England, Wales and Northern Ireland.

5. Service Delivery and Continuous Improvement

• Promote and champion safeguarding practice across all departments, supporting compliance, increasing staff awareness and embedding safeguarding within everyday practice.
• Maintain effective working relationships with internal teams, including Volunteering, Partnerships, Fundraising, Campaigns and other departments, providing safeguarding advice on new initiatives and emerging projects.
• Maintain up-to-date knowledge of safeguarding legislation, statutory guidance and best practice, proactively engaging with professional networks and partner organisations to ensure RABI continues to deliver high-quality safeguarding practice.
• Manage referrals into RABI's counselling provision, ensuring agreed service standards and referral processes are maintained.
• Facilitate safeguarding supervision sessions with Regional Support Officers and Regional Support Managers where agreed by the Safeguarding Manager.
• Support the management and monitoring of RABI's StaySafe lone working system.
• Work collaboratively with the Safeguarding Manager and second Safeguarding Officer to ensure continuity of safeguarding provision during periods of leave, absence or increased operational demand.
• Undertake any other duties commensurate with the responsibilities and grading of the role.

Decision Making and Autonomy

The Safeguarding Officer manages a varied operational safeguarding caseload, exercising professional judgement within legislation, statutory guidance and organisational policy.

The postholder independently assesses safeguarding concerns, determines appropriate safeguarding actions and coordinates operational safeguarding interventions. Complex safeguarding concerns involving significant organisational, legal or reputational risk are escalated to the Safeguarding Manager.

Strategic safeguarding leadership, policy development, organisational assurance, resource management and line management remain the responsibility of the Safeguarding Manager. 

Key Working Relationships

Internal

• Safeguarding Manager
• Second Safeguarding Officer
• Regional Support Officers
• Service Delivery colleagues
• Managers, staff and volunteers

External

• Adult and Children's Social Care
• Police
• Health Services
• Mental Health Services
• Domestic Abuse Services
• Counselling Providers
• Voluntary and Community Organisations
• Other safeguarding partners 

Person Specification

Qualifications and Professional Development

Essential

• Educated to degree level or able to demonstrate equivalent knowledge and experience gained through professional practice.
• A recognised safeguarding qualification or evidence of substantial safeguarding training relevant to the role.
• Commitment to maintaining continuing professional development and keeping knowledge of safeguarding legislation, guidance and best practice up to date.
• Willingness to undertake further training appropriate to the requirements of the role.

Desirable

• Specialist safeguarding qualifications or accredited safeguarding training.
• Mental Capacity Act, Domestic Abuse, MARAC, Prevent, suicide prevention or trauma-informed practice training.
• Membership of a relevant professional body.

Knowledge

Essential

• Sound knowledge of safeguarding legislation, statutory guidance and best practice relating to adults.
• Understanding of safeguarding principles, risk assessment, information sharing and multi-agency working.
• Knowledge of the roles and responsibilities of statutory safeguarding partners.
• Understanding of professional boundaries, confidentiality, consent and information governance.
• Knowledge of safeguarding practice within complex family situations, domestic abuse, mental ill health, self-neglect, exploitation, substance misuse and other safeguarding risks.
• Understanding of equality, diversity, inclusion and the impact of discrimination and disadvantage on vulnerability.

Desirable

• Knowledge of safeguarding arrangements across England, Wales and Northern Ireland.
• Sound knowledge of safeguarding legislation, statutory guidance and best practice relating to children.
• Understanding of safeguarding within charities or community-based services.
• Awareness of issues affecting farming and rural communities.

Experience

Essential

• Substantial experience of managing safeguarding concerns relating to adults.
• Experience of managing safeguarding concerns within a professional setting.
• Experience of undertaking safeguarding risk assessments and making defensible safeguarding decisions.
• Experience of providing safeguarding advice and guidance to colleagues.
• Experience of working collaboratively with statutory agencies and partner organisations.
• Experience of maintaining accurate, confidential and legally compliant case records.
• Experience of managing competing priorities within a busy operational environment.

Desirable

• Experience within the voluntary or charity sector.
• Experience of coordinating safeguarding referrals.
• Experience of contributing to safeguarding training or awareness programmes.
• Experience of using electronic case management or customer relationship management systems.
• Experience of supporting organisational service improvement.

Skills and Abilities

Essential

• Excellent interpersonal and communication skills, with the ability to communicate effectively with people from a wide range of professional and personal backgrounds.
• Ability to build positive and credible working relationships with colleagues and external partners.
• Excellent analytical skills with the ability to assess complex information, identify risk and exercise sound professional judgement.
• Ability to make timely, evidence-based decisions while balancing risk, professional guidance and organisational responsibilities.
• Strong organisational skills with the ability to prioritise competing demands and manage a varied workload.
• Excellent written communication skills with the ability to produce clear, accurate and professional records and reports.
• Ability to handle sensitive and confidential information appropriately.
• Competent user of Microsoft Office applications and electronic case management systems.

Desirable

• Experience of delivering presentations or training.
• Ability to analyse safeguarding data and identify emerging themes.
• Experience of contributing to policy or procedural development.

Personal Attributes

The successful postholder will demonstrate:

• Integrity, professionalism and sound ethical judgement.
• Empathy, compassion and respect for the dignity and individuality of beneficiaries.
• Resilience and the ability to remain calm when managing complex or emotionally demanding situations.
• Professional curiosity and a commitment to understanding the wider context of safeguarding concerns.
• Confidence to provide constructive challenge where safeguarding practice requires improvement.
• Commitment to collaborative working and continuous learning.
• A proactive approach to problem-solving and service improvement.
• Flexibility and adaptability in response to changing organisational and operational priorities.

Additional Requirements

• Enhanced DBS clearance.
• Ability to travel throughout England, Wales and Northern Ireland.
• Full UK driving licence and access to a vehicle.
• Flexible approach to occasional travel and operational requirements.
• Commitment to safeguarding, confidentiality, equality and professional standards. 

This role profile is not exhaustive and is subject to review in conjunction with the postholder, as per future developments at RABI. 

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

BENEFITS:

• 28 days annual leave plus bank holidays (based on full-time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. 
• Life assurance from day one. 
• Access to our Employee Assistance Programme.
• Support with personal and professional development.
• On site parking.

RABI is proud to be an equal opportunity employer. It aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process is designed to ensure that individuals are selected based solely on their relevant skills, experience, qualifications and abilities. 

This is a unique and exciting opportunity for an experienced safeguarding professional to join GARAS, a leading immigration charity in Gloucestershire, and help shape the future of safeguarding practice across the organisation.

The successful candidate will hold both strategic and operational responsibility for safeguarding, leading on the management of safeguarding concerns and cases while developing GARAS's safeguarding framework, policies, procedures, training and quality assurance. 

You will work closely with other members of the Senior Team, reporting regularly to trustees, and will act as the lead point of contact for staff and volunteer safety, mental health and trauma-related crisis management, while building key partnerships across the county to reduce risk.

This is an immensely rewarding role, working in a dynamic charity built on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to going the extra mile and bringing expertise, confidence and compassion to safeguarding leadership within our organisation.

Due to the nature of the work, the role will be subject to an Enhanced DBS check.

Lead safeguarding. Shape culture. Enable safer churches.

The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.

This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.

The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.

We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.

Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.

The postholder will have an enhanced DBS check.

The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October. 

Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.

The Cathedral Safeguarding Officer (CSO) is a Liverpool Diocesan employee who is responsible for leading and promoting safeguarding across Liverpool Cathedral, ensuring that safeguarding is embedded throughout its ministry, governance and operations. Working closely with the Dean, clergy, staff and volunteers, the postholder will provide both safeguarding leadership and practical support to foster a culture in which safeguarding is understood by all as a shared responsibility, and the welfare of children, young people and adults remains central to Cathedral life. The postholder will be an active and visible presence within Liverpool Cathedral, working closely alongside the Dean, Cathedral leadership, clergy, staff and volunteers to build effective working relationships and embed safeguarding throughout Cathedral life, while maintaining strong professional links with the Diocesan Safeguarding Team.

Working collaboratively across the Cathedral, the CSO will help ensure that safeguarding policies, procedures and governance arrangements are effectively implemented, monitored and continuously improved. The postholder will maintain robust safeguarding records and oversight of safeguarding data, using information and trends to inform team decision-making, monitor risk, identify emerging safeguarding issues and support the ongoing development of policy, practice and organisational learning. They will maintain strong partnerships with statutory agencies, partner organisations and the Diocesan Safeguarding Team (DST).

The CSO will provide professional safeguarding advice and guidance, support the development of safer working practices, deliver safeguarding learning and development opportunities, and assist with the identification, assessment, and management of safeguarding risks. The postholder will also act as a key point of contact for safeguarding concerns and allegations, ensuring that these are managed appropriately and in accordance with statutory requirements, Church of England guidance, and National Safeguarding Standards.

Although based at Liverpool Cathedral, the CSO is an integral member of the Diocesan Safeguarding Team and will receive professional supervision, support and line management from the Deputy Head of Safeguarding (DDSO) and the Head of Safeguarding (DSO). The postholder will contribute to the delivery of the Diocese's safeguarding strategy and the implementation of its safeguarding plans, while holding lead responsibility for safeguarding practice within the Cathedral.

For full details of this position, please visit the Church of England website where you can download the Job Description and apply via the Careers page

Lead a service that changes lives

Do you want your leadership to have a direct and lasting impact on people affected by domestic abuse?

We are looking for an experienced, compassionate and motivated Domestic Abuse Service Manager to lead and develop our specialist services across Leicester, Leicestershire and Rutland.

This is much more than an operational management role. You will lead a committed team delivering support through safe accommodation, community and outreach services, helping ensure adults and children affected by domestic abuse receive safe, high-quality and empowering support when they need it most.

You’ll have the opportunity to shape services, strengthen partnerships and help define what excellent domestic abuse support looks like.

The opportunity

Reporting to the CEO, you will provide confident leadership across our domestic abuse services, managing a diverse team of practitioners, outreach workers, project staff, volunteers and others.

You’ll create a positive culture where staff feel valued, supported and able to deliver their best work, while maintaining high standards of safeguarding, quality and practice.

You’ll build strong relationships with police, housing, health, children’s services, courts, commissioners and voluntary sector partners, ensuring the voice, rights and safety of victim-survivors remain central.

As our Designated Safeguarding Lead, you’ll play a key role in developing a strong safeguarding culture across the organisation, ensuring concerns are managed effectively and learning leads to meaningful improvement.

You’ll also use data, outcomes and feedback to understand what is working, identify emerging needs and drive service development.

You will:

• Lead, support and develop a dedicated domestic abuse team.
• Oversee safe and effective delivery across refuge, community and outreach services.
• Champion trauma-informed, strengths-based and person-centred practice.
• Lead safeguarding for adults and children and contribute to multi-agency processes.
• Develop and deliver training on domestic abuse, safeguarding, risk and trauma-informed practice.
• Build effective relationships with commissioners and partner agencies.
• Monitor performance, analyse data and evidence the impact of our work.
• Contribute to service development, funding applications, tenders, policy and organisational learning.
• Ensure contractual, quality, health and safety and financial requirements are met.
• Promote equality, diversity, inclusion and anti-discriminatory practice.

About you

You’ll have experience of managing people and services, together with a strong understanding of domestic abuse and its impact on adults and children. Experience within domestic abuse, safeguarding, housing, social care, family support or a similar specialist service would be highly relevant.

You’ll combine strong leadership with genuine compassion. You’ll be confident managing risk and complex situations, able to challenge poor practice when necessary, and committed to developing others.

We’re looking for someone who is:

• An inspiring and supportive people manager.
• Experienced in trauma-informed, person-centred

Head of Safeguarding
Are you an experienced safeguarding professional with the confidence to lead, challenge and influence at a senior level? YMCA St Helens is seeking a dedicated and knowledgeable Head of Safeguarding to provide strategic leadership and expert oversight of safeguarding practice across the organisation.

Reporting directly to the CEO, this pivotal role will act as the organisation's Designated Safeguarding Lead (DSL), ensuring the highest standards of safeguarding for children, young people and adults. You will provide expert advice to leaders, oversee complex safeguarding cases, lead quality assurance and training, and help embed a culture where safeguarding is everyone's responsibility.

We're looking for someone with:

• Significant experience in safeguarding adults, children and young people.
• Experience providing high-level safeguarding advice and guidance.
• Experience supporting senior leaders on safeguarding strategy and practice.
• Strong experience managing complex safeguarding concerns and risk.
• Excellent communication, influencing and decision-making skills.
• The ability to build effective partnerships and challenge constructively when required.
• Willingness to participate in the organisational on-call rota.

Why join YMCA St Helens?
This is a unique opportunity to shape safeguarding culture and practice across a diverse organisation that supports children, young people and adults. You'll work alongside an ambitious leadership team, helping to ensure the people we support remain safe, empowered and able to flourish.

YMCA St Helens is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an Enhanced DBS check and satisfactory references.

Join Our Leadership Team: Head of Service Delivery, Quality and Standards

Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 42,000- 45,000 based on experience
Contract: Permanent

Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?

At Age UK Sheffield, we’re not just a service provider—we’re an organisation that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery, Quality and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.

About the Role

This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development and strategic leadership of a diverse portfolio of services, including:

· Independent Living Coordination

· Hospital Discharge

· Dementia Support

· Information & Advice

· Paid-for Home Support Services

You will provide leadership to managers and teams working across multiple locations and community settings, ensuring services are safe, effective, person-centred and financially sustainable. You will lead on safeguarding, health and safety, quality assurance and continuous improvement, helping us maintain high standards and achieve excellent outcomes for older people.

About You

You will be an experienced senior leader with a background in social care, health or the voluntary sector. You will have a proven track record of managing multiple services through others, balancing strategic leadership with strong operational oversight.

You will be comfortable leading managers and geographically dispersed teams, ensuring consistent standards, strong performance and a positive culture across a complex service portfolio.

You're equally at ease presenting performance reports and strategic proposals to trustees as you are engaging with frontline staff, volunteers and older people using our services.

You'll Bring

· Significant experience of leading multiple frontline services, ideally across different locations or community settings.

· Experience of managing and developing managers, team leaders and remote or dispersed teams.

· A strong understanding of safeguarding, governance, quality assurance, health and safety and risk management.

· Experience of external audits and working within quality frameworks, with a good understanding of regulatory standards continuous improvement.

· Strong operational and contract management skills, including performance monitoring, KPI reporting and service development.

· Excellent leadership and relationship-building skills, with the ability to inspire, support and develop others.

· Strong IT and data literacy, using information and insight to drive decision-making and improve outcomes.

· A collaborative, flexible and values-driven approach to leadership.

Why Work With Us?

- You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
- We offer flexible working hours and hybrid working options following a comprehensive induction.
- 30 days annual leave (plus bank holidays)
- Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.

Ready to Lead Change?

If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.

Apply by: 9am on Monday 14th September. Interviews will be held during week commencing Monday 21st September

Join us. Lead with heart. Deliver with purpose

About the Holocaust Educational Trust

The Holocaust Educational Trust (HET) is a leading UK charity dedicated to promoting education and remembrance of the Holocaust through its educational programmes and advocacy efforts, challenging antisemitism and promoting tolerance and understanding to benefit future generations. Working across the UK, the Holocaust Educational Trust partners with schools, universities, communities and policy makers, to educate thousands of young people across the country. Our core educational activities include our flagship Lessons from Auschwitz Project, youth engagement activities and Testimony 360: People and Places of the Holocaust, a digital programme.

Job Description 

Programme delivery  

Once trained, Education Officers deliver classroom-facing and teacher-facing education across all of our core programmes – Lessons from Auschwitz; Testimony 360; Outreach and Teacher Training - drawing on their own teaching experience and understanding of effective pedagogy. Delivery of our programmes takes place both during and outside school term dates and hours. Training will be provided to deliver across all our programmes within the first six months in post. 

Programme development, innovation and resource production 

• Work with the Senior Education Officer to plan, develop and review programmes and resources.
• Train internal and external educators to deliver the Trust’s programmes. 

Impact, Evaluation and Learning 

• Understand and hold the Trust’s Theory of Change and, with the Education Team, support its delivery in practice. 
• Work with the Senior Education Officer and wider Education Team to participate in impact evaluation, programme monitoring and feedback. 
• Use evaluation findings to inform programme development and improvement. 

Partnerships and External Relations 

• Represent the Trust at national and international conferences and forums. 
• Participate in collaboration with other Holocaust education organisations globally to share best practice in both Holocaust and antisemitism education pedagogy and innovation. 

Safeguarding  

Work with colleagues to play an active and effective role in ensuring that the Trust has the highest safeguarding standards across all programmes, adhering to legislation and best practice. 

Travel requirements  

The post requires regular travel within the UK and abroad, including a minimum of three one-day Poland visits per year as part of the Lessons from Auschwitz Project, attendance at the Trust’s central London office on agreed days, and occasional evening and weekend work. HET has a Time Off in Lieu policy, alongside additional systems of support to help ensure a realistic, sustainable and fair schedule of travel across the Education Officer team. 

Lead a pioneering national mental-health service for young people, rooted in nature and underpinned by strong clinical practice.

We are seeking an experienced Clinical or Counselling Psychologist to lead its development, accreditation and quality across the UK.

Salary: £57,528–£64,750 full-time equivalent (£34,517–£38,850 0.6 FTE) depending on experience 
Hours: 22.5 hours per week / three days per week
Contract: 18-month fixed term, with intention to extend subject to service growth and funding
Location: Hybrid, with travel to Dose of Nature locations and member organisations across the UK

Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.

We are developing a Young Person Memberships service for young people and young adults under 25. We will train and support trusted organisations to deliver the Dose of Nature model in their communities, providing the clinical framework, accreditation, supervision, quality assurance and evaluation needed for safe, effective and consistent delivery.

About the role

As Young People’s Clinical Service Lead, you will establish, deliver and grow this new service. Working with our Head of Clinical and Memberships Operations Lead, you will turn our clinical model into a scalable national service while protecting its quality, safety and integrity.

You will lead the clinical assessment and accreditation of member organisations; develop training and competency frameworks; provide supervision and consultation; establish governance, safeguarding and risk arrangements; monitor outcomes and quality; and build trusted relationships with NHS, voluntary-sector, youth-service and community partners.

About you

You will be a current HCPC-registered Clinical or Counselling Psychologist, with a doctoral-level qualification and experience broadly consistent with an NHS Band 8a role.

You will bring:

• Substantial post-qualification experience supporting young people or young adults experiencing mental-health difficulties;

• Strong skills in psychological assessment, formulation, intervention, clinical decision-making, safeguarding and risk management;

• Experience providing clinical supervision, consultation or reflective practice to other practitioners;

• Experience designing or delivering clinical training and assessing practitioner competence;

• Experience of developing, implementing or improving a clinical service; and

• The confidence to work across organisational boundaries, maintain clear clinical standards and help build a new national service.

• Experience in CAMHS, young-adult mental health, voluntary-sector provision, clinical governance, quality assurance, accreditation or partnership-led services would be valuable.

We offer hybrid and flexible working, employer pension contribution, pro-rata annual leave, professional supervision, CPD support and approved travel expenses.

Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, references, verification of qualifications and HCPC registration, and eligibility to work in the UK.

Please download the full Job Description and Person Specification before applying.

We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week between the hours of 8am-8pm (hours to be discussed at interview). These positions are office based and offered on a 12 month fixed term basis, the start date is DBS & reference dependent.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.

As a Helpline Adviser you will be:

• Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

12-month fixed-term contract | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team. 

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role 

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision. 

You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight. 

This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

 

Chief Executive Officer

Age UK Gateshead

 

Age UK Gateshead is looking for its next Chief Executive Officer,  someone who is passionate about people, believes in the strength of community and wants to lead an organisation that makes a real difference every day.

We are a genuinely community-driven local charity. Our services have grown and developed by listening to the people around us, understanding what our communities need and finding practical ways to respond.

From information, advice and advocacy to community activities, dementia support, day services, hospital-to-home support and regulated care through our subsidiary, Living Well North, our work reaches people at very different points in their lives.

Despite the breadth of what we do, the principle behind it is simple:

It’s simply about people.

We are looking for a CEO who shares that belief and can lead Age UK Gateshead through its next chapter.

The Role

As Chief Executive, you will have overall responsibility for the leadership, development and sustainability of Age UK Gateshead and its subsidiary.

Working closely with our Board of Trustees and leading an experienced senior team, you will provide direction while ensuring the organisation remains financially sustainable, well governed and focused on the people we exist to support.

Your responsibilities will include:

• Providing clear and positive leadership across Age UK Gateshead and its subsidiary
• Working with the Board to develop and deliver organisational strategy
• Leading our people, culture and organisational development
• Maintaining strong financial oversight and long-term sustainability
• Overseeing service quality, performance and continuous improvement
• Ensuring effective governance, safeguarding, risk management and regulatory compliance
• Providing strategic oversight of regulated services within our subsidiary, including appropriate assurance around quality and CQC requirements
• Developing sustainable income through funding, commissioned services, partnerships and new opportunities
• Building strong relationships with local authorities, NHS organisations, commissioners, funders, businesses and community partners
• Identifying opportunities for growth, collaboration and service development
• Representing and championing Age UK Gateshead locally, regionally and, where appropriate, nationally
• Providing the Board of Trustees with clear information, advice and assurance
• Ensuring the voices and experiences of the people we support continue to influence our decisions and direction

You won't be expected to do all of this alone. A big part of being our CEO is about leading people well, trusting good people to do their jobs, developing a strong senior team and creating clear accountability throughout the organisation.

Who We're Looking For

We aren't looking for someone who simply wants the title of CEO.

We're looking for someone who is genuinely passionate about supporting people and understands the responsibility that comes with leading an organisation that people and communities rely upon.

You will be comfortable moving between the strategic and the practical. One day you may be discussing finances, governance, contracts or organisational strategy; another you could be meeting a commissioner, visiting one of our services or simply having a conversation with the people we support.

We want someone who is visible, approachable and willing to listen, but who also has the confidence to make difficult decisions when they are needed.

You'll need strong leadership skills, sound judgement and commercial awareness, with an understanding of finance, organisational performance and good governance. You'll also need the ability to build strong relationships and bring people with you.

Our subsidiary delivers regulated care services. You don't necessarily need to have spent your career in regulated social care, but you will need to understand the importance of strong quality assurance and be comfortable providing senior oversight within a CQC-regulated environment.

About Age UK Gateshead

Age UK Gateshead is an independent local charity with deep roots in the communities we serve.

Our staff and volunteers support people in many different ways – sometimes through specialist advice or structured services, sometimes by helping someone regain their independence, and sometimes simply by making sure someone has somewhere to go and somebody to talk to.

Through Age UK Gateshead and our subsidiary, our work spans community support, information and advice, advocacy, wellbeing, dementia services, day opportunities, hospital-to-home support and regulated care.

Our next CEO will inherit an organisation with committed staff and volunteers, established services, strong partnerships and significant opportunities for further development.

They will also be leading in a challenging environment. Demand continues to grow, funding is increasingly competitive and the expectations placed upon charities and care providers continue to increase.

We therefore need a CEO who can balance ambition with sustainability and compassion with commercial awareness – someone who understands that growth only matters when it improves what we can do for people.

Experience & Qualifications

Strong leaders come from different professional backgrounds, and we don't expect our next CEO to tick every box. However, we would particularly value:

• Significant senior leadership or executive experience, ideally within the charity, community, health or social care sectors
• Experience of working effectively with a Board of Trustees, Directors or similar governing body
• Strong financial, governance, risk and organisational management experience
• Experience of developing strategy, leading change and supporting organisational growth
• Experience of income generation, commissioned services, contracts, grants or business development
• Strong partnership experience, particularly with public, voluntary or community sector organisations
• Knowledge or experience of regulated health or social care services and CQC expectations would be advantageous
• Experience of leading and developing multidisciplinary teams
• A relevant professional, management or leadership qualification would be beneficial, although equivalent senior leadership experience is equally valued

Most Importantly

Qualifications and previous job titles only tell us part of the story.

We want someone who knows how to listen, lead and bring people with them. Someone who trusts and develops their team, challenges things when they can be better and is willing to have difficult conversations when necessary.

Someone who can protect what makes Age UK Gateshead special while having the ambition and ability to move it forward.

Because behind the contracts, funding applications, CQC requirements, targets, strategies, budgets and Board reports are real people.

That's why we're here.

It’s simply about people.

Salary: £55,000–£60,000 per annum, dependent on experience.

Interviews to take place: Friday the 18th September

Responsibilities

People and Team Leadership

• Line manage the Fundraising Manager, providing regular supervision, support, and performance development

• Lead the planning and delivery of all-hands meetings and team development programmes, fostering a collaborative and high-performing team culture

• Maintain oversight of team resource mapping, ensuring capacity is well-managed across the organisation

Impact and Evaluation

• Lead the design and ongoing development of Routes' impact evaluation framework, ensuring it captures meaningful data about the difference our work makes

• Oversee the collection, analysis, and interpretation of impact data throughout the year, using findings to inform programme development and organisational decision-making

• Write and produce Routes' annual impact report, communicating our work and outcomes compellingly to funders, partners, and the wider sector

Income Generation

• Support the Fundraising Manager with grant applications, funder relationships, and income generation activity as needed

• Manage the sales pipeline for the mentoring programme, including prospecting, relationship development, and conversion of corporate and organisational clients

• Source and manage CSR partnerships, building relationships with corporate partners and ensuring existing partnerships are well-stewarded

Operations

• Lead on the creation, review, and approval of organisational policies, ensuring Routes' policies are up to date, legally compliant, and reflective of our values

• Oversee day-to-day office administration and organisational housekeeping

• Manage organisational insurance, ensuring appropriate cover is maintained and reviewed annually

• Oversee staff IT, laptops, phones, and software subscriptions, including troubleshooting and managing supplier relationships

• Draft and manage organisational contracts, including supplier, partner, and service agreements

• Lead on the conversion of Routes from a CIC to a CIO, working with legal advisors, the board, and relevant statutory bodies to manage the process

Strategy

• Contribute to the development and delivery of Routes' organisational strategy, bringing insight from your areas of responsibility

• Lead on the development and implementation of Routes' income generation strategy, working closely with the Fundraising Manager and Co-CEO

Communications

• Write thought leadership pieces for the Routes blog, contributing to Routes' voice and visibility in the sector

Leadership Development and Learning

• Take ownership of your own professional development, using the annual training budget to attend relevant training, events, and sector learning opportunities that strengthen your contribution to Routes and the wider sector

There are some areas of responsibility that sit under the other Co-CEO, but we would expect the person in this role to maintain some oversight or involvement in to enable smooth co-working between the roles. These are:

• Safeguarding: Act as Designated Safeguarding Lead (DSL) when required, ensuring Routes meets its safeguarding obligations and that staff and volunteers are appropriately supported

• Finance: Attend and contribute to monthly finance meetings, planned by other Co-CEO, maintaining a clear understanding of the organisation's financial position and flagging any concerns to the Co-CEO and board

• Governance: Attend board meetings, providing updates on areas of responsibility and supporting the board to fulfil its governance function

Person Specification

Experience

• Experience in a senior leadership role within the charity, social enterprise, or public sector

• Demonstrable experience of managing and developing staff, with a coaching and supportive leadership style

• Experience of income generation in a charity or social enterprise context, including either grant fundraising, corporate partnerships, or programme sales

• Experience of designing or overseeing monitoring, evaluation, and learning frameworks and producing reports that communicate impact clearly

• Experience of managing operational and governance responsibilities, including policy development and working with a board

• Experience leading teams in challenging, fast-changing and resource-constrained environments 

• Experience of working with or for communities facing marginalisation, discrimination, or structural disadvantage, and a deep understanding of the barriers refugee and asylum seeking women face in the UK

Skills and Knowledge

• Ability to balance day to day operational oversight with long term strategic planning, ensuring that Routes’ work remains in line with values and objectives whilst responding to the changing needs of participants and the external landscape

• Strong written communication skills, with the ability to write compellingly for different audiences

• Financially literate, with the ability to read and engage meaningfully with management accounts and budgets

• Highly organised, with the ability to manage a broad and varied portfolio without dropping the ball

• Comfortable working with data, both quantitative and qualitative, and using it to draw meaningful conclusions

• Strong relationship-building skills, with the ability to build trust quickly with a wide range of stakeholders including funders, corporate partners, board members, and colleagues

• Sound understanding of CIC/charity governance and good practice, and the ability to make confident decisions independently while knowing when to consult

Values and Approach

• Deep personal commitment to gender equality, racial justice, and the rights of refugees and asylum seeking people

• Understanding of the importance of implementing trauma informed practices and a commitment to accessible working practices for all

• A collaborative leadership style that builds trust, shares power, and brings out the best in others

• Comfortable with ambiguity and change, able to hold complexity without becoming overwhelmed by it

• Honest, transparent, and accountable, someone who says what they mean and follows through on commitments

• Energised by working in a small, values-led organisation where everyone mucks in

Additionally, it would be desirable for you to be trained as a Designated Safeguarding Lead, but training on this can be provided.

A Note on Experience

We know that leadership experience takes many forms, and that people from marginalised communities,  including those with lived experience of the asylum system, are often underrepresented at senior levels in the charity sector despite having exactly the qualities and understanding this role requires. We warmly encourage applications from people who may not follow a conventional career trajectory but who can demonstrate the skills, values, and commitment we are looking for. If you are unsure whether your experience is the right fit, please do get in touch before applying,  we would rather have that conversation than miss out on the right person.

The Finance and Funds Business Partner role is a fantastic opportunity for an individual looking to work for a fast moving, growing organisation. Everything we do is geared to supporting the renowned Christie NHS Foundation Trust to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology, ensuring they have the best possible experience.

We are looking for a dynamic and enthusiastic self-starter to support the Charity Financial Controller with:

- The financial management of the Charity’s funds and individually funded projects; and

- The financial control and governance of The Christie Charity group, particularly its two wholly owned subsidiaries (The Christie Trading Company Limited and Northern Pathology Developments Limited).

You will be joining The Christie Charity at an exciting time as we seek to diversify the Charity’s income streams through use of innovative social investments and strategic commercial ventures. This position provides an excellent opportunity to develop a deep understanding of charity and commercial finance within a dynamic and purpose-driven organisation.

Financial management

In relation to the financial management of the Charity’s funds, you will ensure that Individual Named Funds, containing designated funds, are utilised in accordance with their Terms of Reference. In relation to the financial management of individually funded projects, you will monitor spend against budgets through accountability mechanisms agreed with The Christie NHS Foundation Trust finance team. The postholder will be an integral part of the Charity finance team and partake in the annual budget setting process to the extent budgets relate to the Charity’s Individual Named Funds or individually funded projects.

As part of your role in the financial management of individually funded projects, you will act a finance business partner to the broader Charity. You will be integral in liaising with the Charity’s newly appointed Grants Manager to ensure they are aware of new projects.  

Financial control and governance

You will play a key role in ensuring robust financial control across the Charity group, with the opportunity to take ownership of its two wholly owned subsidiaries: The Christie Trading Company Limited and Northern Pathology Developments Limited. This is a hands-on role where you will be responsible for overseeing the accuracy and integrity of financial controls and reporting, supporting the Charity’s aim of maintaining strong governance across both charitable and commercial operations.

Your responsibilities will include, but are not limited to, budget preparation and monitoring, completing month-end close, submitting quarterly tax returns, and preparing the statutory accounts for both subsidiaries, as well as supporting the Charity Financial Controller in maintaining effective financial control and oversight of the Charity's operations as required.

Additional information

The Finance and Funds Business Partner is a well-established role in the Charity. The successful applicant will be provided on the job training to fulfil this role by the previous postholder who now holds the role of Charity Financial Controller in the organisation.

In the immediate term, day-to-day financial transaction processing will continue to be delivered by The Christie NHS Foundation Trust, therefore, the postholder will be expected to work closely and collaboratively with their finance team to ensure seamless operations and continuity across the Charity group. These responsibilities are expected to transition in full to The Christie Charity by 31 December 2026.

This post would suit an individual who enjoys working in a dynamic, evolving environment, where responsibilities may shift in response to organisational priorities. The postholder must be comfortable navigating ambiguity, demonstrating flexibility, initiative, and a proactive approach to problem-solving.