Design And Communications Coordinator Jobs

Digital Marketing Coordinator

Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.

We are looking for a creative and motivated Digital Marketing Coordinator to join our team. The ideal candidate will be enthusiastic about marketing, social media, and digital communications and is eager to develop their expertise and experience in a friendly and flexible organisation.

This role will collaborate closely with the rest of the Marketing and Communications team, contributing to a range of projects and campaigns. 
Through this collaboration, you will receive guidance and support in developing your skills, offering a unique opportunity to work creatively on real projects. 
 

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who: 

· are from Black, Asian and minoritised backgrounds. 

· have lived experience of disability and/or mental health challenges.

Contract terms:

· Permanent contract.

· We welcome applications from candidates seeking full-time hours (37.5hrs per week).

· We would consider part-time hours for the right candidate. If you would like to be considered for the role on a part-time contact, please note hours would need to be worked Wednesday through Friday.

· We offer a flexible start time between 8:00 am and 9:30 am.

· Salary £30,260 p/a

· 36 days of holiday, including bank holidays.

· This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of key duties:

Social media management: 

· Assist in the creation, scheduling, and publishing of content across various social media platforms (e.g., Facebook, Instagram, X (Twitter) and LinkedIn). 

· Work with the Events and Marketing Coordinator to create the monthly content calendars.

· Monitor social media channels for trends, engagement, and opportunities to interact with our audience. 

· Respond to comments, messages, and mentions to maintain a positive and engaging online presence. 

· Track and analyse the performance of social media posts and campaigns using analytics tools. 
 

Website management: 

· Format, edit and maintain content on our CMS, WordPress. 

· Liaise with the Trust's web developer for ongoing website development, ensuring an effective and accessible web user experience. 

· Build and manage online forms and surveys. 

· Monitor and share engagement data with colleagues to inform marketing and communication plans. 

Content creation: 

· Format documents and reports for internal and external audiences. 

· Design and create visual content for digital and print channels. 

· Commission accessible formats, including BSL and Easy Read. 

· Collaborate with the team to develop new content ideas and campaigns that align with our brand voice and goals. 

Administrative and logistical support: 

· Perform administrative tasks as needed, such as updating contact lists and maintaining marketing databases. 

· Liaise and assist with scheduling for external photography and film contractors. 

· Liaise with commercial printers and providers of collateral materials. 

· Manage the Trust's photography and film media library. 

· Administration of photography and film permissions data. 

For full details please see our application pack

Summary of skills

• Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel and PowerPoint). 

• Experience using a cloud-based website platform (e.g., WordPress) 

• Proficient in Adobe Suite - InDesign, Photoshop, PDF Editor and Illustrator. 

• Good knowledge of emerging trends within the digital marketing field. 

• Experience using a social media scheduler (e.g., Zoho) is desirable but not essential. 

• Experience using a CRM platform is desirable but not essential. 

• Experience using digital engagement analytics tools is desirable but not essential (e.g., Google Analytics) 

Benefits:

· 36 days annual leave including bank holidays. (FTE)

· Life Assurance (3 x Salary)

· Work within an organisation that is committed to improving equality and diversity.

· Competitive salaries and fantastic pension contribution rates.

· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.

· Friendly and collaborative working culture; everyone’s voice is heard.

· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.

· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.

· Assistance dogs are welcome.

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.

We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.

• Deadline for applications:  12.00 noon of Friday 11th October 2024 

• First interviews: Monday 21st and Wednesday 23rd October 2024 

• Second stage interviews: Thursday 24th & Friday 25th October 2024 

We would like the successful candidate to start as soon as possible.

Schools’ Project Officer Coordinator (4-5 days per week)

Do you want to have a significant impact on the personal development of 17-year-olds in state schools across London?

Who we are

We are a small, lively and expanding charity promoting the personal development of young people in partner schools, through challenging activities that they design, plan and finally undertake adult free. We invite students (usually in groups) to develop their own challenges, something they want to do but which is well outside their ‘comfort zones’ and to be responsible for every stage of them: we provide planning support, risk management, and expenses funding. Our award winners have climbed the highest UK peaks, cycled to Paris, performed plays at school, harnessed green power via a bike, among many other imaginative and ambitious projects.   

Who we are looking for

We are looking for an energetic, talented and reliable candidate to coordinate our schools’ outreach team, inspiring high-quality applications for funding from Year 12s. We are at an exciting stage of growth, now in 20% of London schools, so there is great scope to shape our strategic direction, including cultivating our alumni network of previous award winners.  We are looking for competent leader, ideally with experience of risk and physical challenge, and strong administrative skills, who is comfortable working with schools. He/she will be keen to work with a growing charity, and to support young people usually with a poverty of experience and opportunity.

The post is up to 4-5 days per week, based in Southwark, with frequent travel to schools across London. The salary is £30,000 – £35,000 pa pro rata depending on experience. Flexible working considered.

Applications by 23 October 2024. Please see attached JD/PS for details.  

See our homepage website for student reports, and more about us

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.

Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.

JOB DESCRIPTION 

Also known as a Family Activities Coordinator you will work as part of the Family Activities Team to ensure the success, enjoyment and safety of the Family Days, Referred Children’s Groups, Siblings Groups and Parent Groups (together, referred to as Family Activities) within The Ark and out in the Community. Events organisation and working with volunteers are fundamental aspects of this role.

ABOUT YOU

You will be an enthusiastic individual with experience with children and young people. You will have organised events, as well as group work with adults and/or young people. Excellent communication and interpersonal skills are a must, as well as being able to prioritise effectively with your great time management and organisation skills. You will also have high levels of integrity, as discretion and the ability to maintain confidentiality at all times is key to the role.

**Due to the nature of this role - A Full driving licence is esstential 

Kindly see attached job description for more information about this opportunity.

In addition, an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision,  reflect our commitment to safeguarding the families we support.

Noahs Ark Children's Hospice is a Disabilty Confident employer 

Part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy, and consider them based on their abilities.

Our Diversity Council is working hard to construct positive changes within our organisation, and we particularly welcome applications from groups who are currently under-represented in our staff.

Previous applciants need not apply 

We reserve the right to close this vaccany early, in the event we recieve a suitable number of applicants 

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life. 

In this critical role you will work closely with the Co-Investigator (Jim Hume, Director of Public Affairs & Communications) to ensure effective and impactful delivery of all project outputs and outcomes. The position is a multi-agency project employed by Change Mental Health and will be working in partnership with NHS Highland Public Health, High Life Highland, Museums Heritage Highland, Highland third sector organisations, local community groups and the academic research team.

Our Project Coordinator will engage very closely with regional and local community members, setting up and chairing groups where required in partnership with the wider research team, researching process and impact, developing a toolkit, and disseminating findings via events and online media and communication.

The position requires travel throughout the Highlands. Therefore we are looking for the candidate to be based in the highlands, or in Edinburgh (at our National Office).

Key Responsibilities:

• Establish and manage the regional stakeholder group; organise and attend the group meetings, deputising for the Co-Investigator (Director of Public Affairs and Communications at Change Mental Health, Jim Hume) as required.
• Proactively assist in the set-up and management of the local co-design stakeholder groups in partnership with the research team; help with engaging local communities, networking and recruiting group members; liaise with Museums Heritage Highland and High Life Highland (providing venues).
• Chairing the co-design stakeholder groups and organising all the meetings.
• Organise online forums for the co-design groups to share experiences, which includes deputising for the Co-Investigator as required.
• Contribute fully and proactively to: (i) project research, for example by giving feedback on the co-design process; (ii) development of the project toolkit; and (iii) recording of project impacts.
• Dissemination of findings as required at multiple stages throughout the project including at the project’s conclusion, which will include leading the organisation of two dissemination events.
• Proactively assist with the setting up of the project website, ensuring website design and maintenance is kept within budget; managing and updating the project website.
• Contribute to communications and publicity, including updates/email bulletins, regular website updates.
• Contribute to and identify others to write blogs, ensure events and project news are publicised

General Duties:

• Acting in accordance with Data Protection legislation.  Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies.
• Compliance with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
• Acting in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns.
• Participating in regular supervision and appraisal and undertake any relevant training as appropriate to the role.
• Working in accordance with Change Mental Health’s national policies and local operating procedures and those of external regulators or professional bodies.
• To be friendly, polite and professional to all project partners, community members, stakeholders and the public always.

Essential Criteria:

• Experience and knowledge of co-design
• Project management experience
• Community development/engagement experience.

Desirable Criteria

• An understanding of remote and rural communities and their service needs, and I understand the impact of health inequalities. I have experience of mental health.
• A people person that can make great relationships, whilst also organised and enjoy immersing yourself in detail. 
• Comfortable and adept with the tools of the modern world including various online communications platforms and social media.
• Have a positive and enthusiastic ‘can do’ attitude and thrive on working in a dynamic team, understanding that everyone needs to be a leader.
• Have excellent interpersonal skills and work well with others. Can demonstrate that you have built relationships within communities and with external stakeholders. 
• Enjoy organising and managing meetings that generate positive outcomes for all.
• Can work under pressure and to exacting timelines plus always produce high quality work.
• Ambitious about project team outcomes and achievements. Ability to see a challenge as an opportunity to improve and deliver outstanding service and support.
• Have a driving licence.

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

Successful applicants for this post will require a Basic Disclosure.

Our team in Greenwich work together to offer a range of support to promote wellbeing and help people to manage their mental health. Client needs shape our services and they are at the centre of all we do.

We are recruiting a Peer Support Coordinator to lead the development and delivery of Peer Support sessions and work with Peer Support Volunteers to develop new opportunities. Groups will be held at our Greenwich centre and at venues across the borough of Greenwich. We particularly want to increase engagement of under-served communities in Greenwich.

You will have experience of group development, collaborative working across service teams and an excellent understanding of service user engagement. You will be highly organised and ensure all client data is accurately entered into our Views database. All records of groups and activities will also be entered promptly onto the database. Additionally, you will complete all client Peer Support registrations to ensure client needs are assessed and positive outcomes are achieved through engagement with the Peer Support Services.

Before applying, please read the Job Description and Person Specification for this role.

Closing date: Sunday 6 October (11:59pm)

Likely interview date: Friday 18 October

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Thank you for taking an interest in our Data and Insight Coordinator role. 

This role will be central to ensuring our data-driven approach aligns with our goals. You'll work closely with the Head of Evidence and Impact and colleagues across the organisation to:

• strengthen our data infrastructure,
• optimise programme evaluation,
• inform our fundraising and communications efforts, and
• advocate for policy changes that benefit young people.

We're seeking a passionate and collaborative data professional who is excited about using data to drive positive change. We are a small department and this role will help bolster capacity as we embark on an exciting period of growth with our new 2024-2027 strategy cycle. 

This role is perfect for someone looking to take a step up in data management, training & information sharing.

Khulisa’s new strategy is focused on evolving our delivery approach for lasting impact. This involved making significant changes to our programme delivery and operating model. This shift towards prioritising long-term outcomes and an evolved delivery approach requires an expert Data and Insight Coordinator who can play a central role in data management and analysis, systems development, MEAL (Monitoring Evaluation Accountability and Learning), and storytelling.

Whilst this role requires proven experience of quantitative skills, we are open to candidates with limited or no experience in qualitative research. This is a varied role and there will be opportunities for fieldwork e.g. conducting interviews, facilitating and moderating focus groups, etc. We can provide training and support to help you develop the necessary qualitative skills.

The ideal candidate is someone who is passionate about data and eager to contribute to our ongoing efforts to improve our data-driven approach. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non analytical backgrounds, and get a kick out of improving processes then get in touch.

If you're creative, solution-oriented, and enjoy working with diverse teams, we encourage you to apply. There has never been a more exciting time to join!

Please download the full application pack before applying. You can find further details on Khulisa's website too.

To apply, please share a covering letter addressing the abilities and skills within the person specifications, and a copy of your CV (no more than 2 pages) by 9pm, Sunday 20 October 2024 with us. 

Any applications without a covering letter will not be considered.

We are looking for a Communications Officer to join our team and support our efforts to put a face to our training and policy influencing work. This is an exciting time to join our organisation, as we launch our new strategy from 2025 – 2030.

This is an exciting opportunity for an all-round communications professional with superb writing skills who relishes repackaging and tailoring content in relevant formats for target audiences. We are looking for a confident team player; someone who can bring in new ideas and innovation to our communications and contribute to the organisation’s impact, and who is motivated by our charitable vision, mission, values and areas of work.

About the Foundation

We work to overcome language barriers for people who speak English as an Additional Language in schools, adult learning settings, and the criminal justice system in the UK.

More about the role

The Foundation is committed to ensuring all staff are empowered to contribute fully to our work and the Foundation strives to ensure equity and fairness throughout the organisation. We support equality of opportunity and promote an inclusive culture.

We welcome applications from all backgrounds, across all protected characteristics and socio-economic status and particularly encourage submissions from those with lived experience of speaking another language.

Experience:

• Experience of working in a comparable role within the charity sector or education, with a proven track record of successful communications across a wide range of disciplines and platforms.
• Experience of working in a comparable role delivering communications to influence policy at local, regional and national level.
• Experience of efficiently and accurately analysing complex information in a clear and concise manner for written materials and for different audiences
• Experience of evaluating and analysing the impact of communications, identifying opportunities, and making and implementing recommendations.
• Experience of maintaining effective digital systems including Content and Customer Management Systems (CRM and CMS), email marketing and online platforms (Twitter, Facebook, LinkedIN, Eventbrite, Mailchimp).
• Experience of working with MS Office, including Outlook, Word, Excel and PowerPoint.
• Experience of project management.
• Experience of day-to-day relationship management with external partners and suppliers, and communications budgets.
• A commitment to the Foundation’s vision, mission and values

Personal skills/qualities

• Excellent written communication skills, including writing content for different media (website, press releases, emails to key stakeholders).
• Ability to absorb and convey complex issues succinctly, in an accessible format, and tailored to different internal and external
• Excellent verbal communication skills in order to present compelling and persuasive cases to, and achieve buy-in from, external stakeholders, team members, the senior management team and Trustees.
• High standard of accuracy and attention to detail.
• Able to multitask and to work at pace to meet tight deadlines.
• Time management, organisation, project management and budgetary skills are essential to bring projects in on time and in budget, as well as the ability to effectively plan ahead.
• Strong interpersonal skills, confidence and the ability to work, communicate and listen effectively at all levels internally and externally with partners and senior stakeholders.
• Proactive, solution-focussed, innovative and self-motivated individual with a can-do attitude, able to think laterally and creatively about opportunities and projects.
• Able to work both on own initiative and as part of a team.
• Excellent communications skills and knowledge of current and future trends.
• Excellent numerical skills with the ability to understand and and analyse data.
• Full understanding of GDPR regulations and their impact on Communications, as well as integrity and discretion over confidential information.

We can only accept applications from those who have the right to work in the UK.

ABOUT THE ROLE

We are seeking a Programmes Coordinator/Facilitator to join the Safe Ground team in HMP Lowdham Grange, Nottingham and take the lead in the effective setup, delivery, and evaluation of Safe Ground's programmes. The role involves delivering arts-based interventions aimed at supporting participants in their personal development, family relationships, and rehabilitation. You will be based at HMP Lowdham Grange, where you will develop collaborative partnerships with colleagues at the Visitors' Centre, as well as with key prison teams, wing staff, and, most importantly, the programme participants. 

SIG Safe Ground is a nationally recognised and award-winning arts organisation, specialising in the design and delivery of impactful, arts-based therapeutic group interventions. With nearly three decades of experience, we have established ourselves as leaders in transforming lives within both prison and community settings. Our evidence-based programs are known for their artistic high quality and adaptability, offering flexible delivery options and bespoke solutions tailored to the specific needs of each service.

You will be required to undertake additional training and vetting as per the requirements of the prison. 

Hours/Shift Pattern: 37.5 hours Monday to Friday 09:00 - 17:00, hours may vary dependent on needs of the service.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What we offer:

• 25 days annual leave, increasing with length of service
• Training and Development including access to courses, upskilling, and progression plans
• Employee Assistance Programme including counselling
• Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Life Assurance Scheme
• Cycle to work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We're looking for someone with a passion for arts-based interventions, you will see relationships as central to personal development and be creative in your approach to positively influence and persuade others. You will be able to use group work, arts, and drama techniques to support participants to rehearse new behaviours and experience alternative perspectives. You will have excellent communication skills, and support skills. 

What we are looking for:

• Background in arts education, dramatherapy, applied theatre or equivalent 
• Practical experience and/or knowledge on group work facilitation
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT proficiency, able to learn new software. Confidence in Microsoft packages
• Resonance with Safe Ground and Social Interest Group values
• Understanding and/or experience working with therapeutic groupwork techniques, be able to deliver this to others
• Ability to follow organisational policies and process in line with external governance

What we would like, but not essential:

• Previous experience within a prison or other criminal justice setting and/or within a similar role
• Previous experience in a similar organisation/industry/role
• Understanding/experience working with therapeutic groupwork techniques
• Ability to positively persuade, empower, and influence others

OVERVIEW OF KEY RESPONSIBILITIES

• Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants within the prison at various stages of their personal journey.
• Coordinate all aspects of promotion, recruitment and evaluation of programmes.
• Develop content and deliver this to different learning needs and styles.
• Co-Facilitate workshops and activities to support rehabilitation, combining arts-based interventions with course delivery.
• Collect and manage feedback, using this to continuously improve content and programmes. 
• Support with all aspects of risk management, information management, and case recording as needed.
• Admin will vary.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

ABOUT GLAN

The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.

Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.

More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law. 

ABOUT THE ROLE

As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.

You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.

A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.

By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies. 

Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.

This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.

KEY RESPONSIBITIES

Communications Strategy

• Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
• Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
• Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
• Create and manage the departmental budget in alignment with the overall communications strategy.
• Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
• Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.

GLAN brand

• Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
• Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
• Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications. 

Senior Leadership Team (SLT)

• Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
• Represent the organisation externally at events, conferences, and meetings.
• Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
• External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
• Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.

GENERAL RESPONSBILITIES

• Undergo ongoing training to stay updated with changes and new developments in the legal field.
• Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
• Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.

POSITIVE ACTION STATEMENT

We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.

BENEFITS

You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:

• Salary £50,000 - £55,000
• Home working
• We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
• We have access to an Employee Assistance Programme.
• 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
• Enhanced maternity, paternity & adoption pay
• Enhanced compassionate & bereavement leave
• Paid wellbeing leave
• Access to co-working spaces
• Homeworking allowance (as per HMRC guidelines)
• Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes 

QUALIFICATIONS

A degree or equivalent professional experience in a relevant discipline.

EXPERIENCE

Essential

• At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
• Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
• Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
• Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
• Experience working with external agencies

Desirable

• A progressive communications style empowering the communities we support.

SKILLS & KNOWLEDGE

Essential

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
• Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
• Excellent interpersonal skills
• Ability to spark collaboration with external and internal stakeholders
• Works well to deadlines

Desirable

• Experience of developing communications strategies for small NGOs
• Experience of, and interest in human rights and environmental issues

SPECIAL REQUIREMENTS

GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.

GLAN VALUES

GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:

Community Centred

• Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.

Partnership Focused

• Building and maintaining key relationships internally and with press, partners, networks and communities.
• Experienced in coordinating communication campaigns with external networks.

Radical

• Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
• We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.

Creative

• Bold, innovative, and creative in the identification, development and communication of our work.

Tenacious

• Build long term case strategies to persist in awareness raising and maximising support for our cases.

World Obesity Federation is seeking a Campaigns and Membership Coordinator to join their team. 

World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.

This position will lead on member communications and management, as well as the campaign management for World Obesity Day. Main responsibilities will include managing the day to day membership provision for the organisation, acting as Project Manager for World Obesity Day, leading on campaign resource development, liaising with members and chairing the Global Advisory Group.

The Campiagns and Membership Coordinator will join the Communications Team.

Desired skills and experience - experience of running campaigns (ideally health and/or charity related), experience of working within a membership organisation, understanding of working at a global level, additional languages.

Required - Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.

First interview 1st October

Second interview with a presentation 3rd or 8th October

Lead a small team raising the resources and engaging with audiences to support the delivery of wide ranging services helping refugees, asylum seekers and vulnerable migrants to settle and thrive locally. You will deliver income and support by managing your own small team and collaborating with the rest of the organisation to tell stories, share information, build understanding and deliver the income needed to run the organisation. We pride ourselves on quick and dynamic responses to new arrivals and changing needs and want a manger who will relish their part in this.

With a current turnover of £1.5-£2 million, from a good mix of trusts, foundations, individuals, contracts, partnerships, community, there is a constant need to manage amd renew relationships. There is also potential to develop new or underdeveloped areas of collaboration and income.

The manager will have proven all round experience and a track record of delivering income from multiple and varied sources. They will need to work from the Oxford office at least two days a week to build relations with other teams. Beyond that location and working hours are flexible. 

About the Tropical Health and Education Trust (THET)

Today, one billion people will never see a qualified health worker in their lives.

Since 1988, THET has been working to change this. From reducing maternal deaths in Uganda to improving the quality of hospital care for injured children in Myanmar, we work to strengthen local health systems and build a healthier future for all.

We do this by leveraging the expertise and energy of the UK health community, supporting Health Partnerships between NHS institutions, Royal Colleges and academic institutions in the UK and those overseas.

In the past ten years THET has reached over 100,000 health workers across 31 countries n Africa, the Middle East and Asia in partnership with over 130 UK institutions. In 2018, the charity had a turnover of £5m and employed 30 staff across six offices. From 2020 onwards, our turnover will be £8m a year

Job Purpose

The Monitoring, Evaluation and Learning (MEL) Coordinator position sits within the Research, Evidence and Learning team and will make a key contribution to the quality of our programmes. The post holder will keep abreast of state-of-the-art M&E approaches to ensure the use of technically appropriate monitoring and evaluation models and information systems. The post holder will support the design of new programmes as well as provide technical advice and input to the monitoring, evaluation and learning of existing programmes. The Coordinator will also play a crucial role in ensuring that our external communications and policy work (at all levels) are informed by and accurately represent our evidence base.

Design, Monitoring, Evaluation and Learning Lead the development of proposals from a MEL perspective, including contributing to and leading on theories of change, and the development of MEL frameworks. Design, lead and manage participatory processes to establish country programme MEL systems. Lead development of organisational tools and processes – e.g. developing reporting templates for project reports where not supplied by the donor Lead the development of quality programme standards and tools for their implementation. Advise on and support the building of an evidence base of impact. Support development of theories of change for development of strategic goals for Health Alliances. Support the development of indicators and monitoring of Alliance activity. Support the design and implementation of evaluations. Building MEL Capacity Provide hand-on technical assistance to teams in the monitoring, evaluation and review of existing projects. Support staff with development/use of MEL tools and processes. Provide input and assistance to MEL activities, including data collection and analysis, and evaluation design. Foster learning within programmes, through sharing lessons learnt, evaluation results as well as playing a key role in strengthening organisational learning. Ensure that monitoring visits are meaningful and capture data sought and feed into management decisions.

To apply for this role please send your CV and a cover letter to THET by midnight on 27th of September. With the subject line MEL Coordinator.

Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.

Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.

You will play an integral role in the Fundraising and Communications team in an ambitious organisation.  

We are looking for the below skills and experience:

· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;

· Significant experience of developing and maintaining good relationships with a range of journalists;

· A sharp understanding of what makes a strong story;

· Strong communication skills, both written and verbal;

· Ability to build relationships and rapport with a wide range of people.

See the Person Specification and Job Description for more detail. 

Our Attractive Benefits Package Includes 

· A 35-hour working week including flexible working hours (pro rata for part time posts)

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· Option to buy up to 3 days annual leave each year.

· 1-day additional birthday leave

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute. 

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Please see our website to find out more about our work.

For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. 

If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.

Application deadline: Monday 30th September 2024 at midnight.  

Interviews will be held on Tuesday 15th October 2024.

We have an exciting opportunity for a Customer Experience Coordinator to join our amazing Scout adventure team. 

Location: Scout Adventures Gilwell Park, Chingford, E4 7QW

Salary: £25,685 per annum, Band C, Level 3 - Live onsite

Salary: £27,445 per annum, Band C, Level 3 , inclusive of OLW - Live offsite

Working Hours: 40 hours per week

Term: Permanent

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

The Customer Experience Coordinator Role:

As a Customer Experience Coordinator, you will play a pivotal role in understanding our customers’ needs and matching them with an adventure tailored to their goals. You’ll guide customers through the entire booking journey, from initial inquiry to aftercare, and act as the point of contact during their on-site visit. Working closely with on-centre teams, you’ll ensure the seamless delivery of safe, high-quality experiences.

Key responsibilities as our Customer Experience Coordinator:

• Provide exceptional customer service across various channels, including email, phone, live chat, WhatsApp, and social media.
• Act as the primary point of contact for customers, from booking inquiries to post-visit follow-up, ensuring a seamless experience throughout their journey.
• Use expert knowledge of our products and services to recommend tailored experiences to meet customers' unique group needs and objectives.
• Work within service level agreements (SLAs) and brand guidelines to create a positive, lasting impression of Scout Adventures.
• Process bookings and maintain customer records using platforms such as SharePoint, Cinolla, Zendesk, and Trust Pilot, ensuring accurate and up-to-date information
• Design tailored activity programmes for groups, aligning with their needs and objectives, and liaise with on-centre teams to coordinate schedules.

What we are looking for in our Customer Experience Coordinator:

• Effective written and verbal communication.
• Attention to detail and organisational skills.
• Good computer literacy, with an ability to confidently learn and use tools such as bookings systems, customer support software, Microsoft Office, Sharepoint, Smartsheets etc.
• Positive and proactive – embracing change, challenge and learning opportunities.
• Prior experience in providing high quality customer service from initial enquiry to after care.
• Prior experience in outdoor education, residential centres or a related industry (e.g. hospitality or education) desirable

What we can offer you as our Customer Experience Coordinator:

• Work in a way that suits you, your role and your department
• Be proud to say you’re part of a team with Investors in People (Gold)
• Plenty of opportunity for learning and development
• 28 days holiday a year, plus bank holidays rising to 32 days after two years
• Four extra days to look after your family when they need you
• Three extra days over Christmas
• Up to four personal days paid leave a year
• Hybrid /Flexible working hours

The closing date for applications is Wednesday 9th October 2024

Interview are expected to be held at Gilwell Park on Thursday 17th October 2024

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.