Deputy Service Manager Jobs in Crouch End, Greater London

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way.

Public Fundraising is Greenpeace UK’s largest income stream, generating £20 million annually. With a £5 million investment budget, we bring thousands of new supporters into our movement each year through digital-first acquisition, face-to-face fundraising, and targeted multi-channel engagement.

This is an exciting moment for Greenpeace’s fundraising as they bring together acquisition, retention, and development into a single, unified function, creating an approach that supports donors from first engagement to long-term activism and giving.

As Deputy Fundraising Director, Public Fundraising, you will: 

• Be responsible for a public fundraising income portfolio of c. £20m p.a. across recruitment, retention and development income streams, with shared accountability for a fundraising income budget of £35m
• Lead the development and implementation of a strategy and plans for public fundraising, aligned with Greenpeace UK’s new 3-year organisational and fundraising strategies and objectives
• Provide leadership, direction, coaching, and support to a team of 29, with 4 direct reports
• Lead the team in the planning, implementation and evaluation of a multichannel public fundraising programme designed to recruit, develop and retain supporters to maximise their lifetime value through tailored supporter journeys and outstanding supporter experience
• Oversee the development of detailed financial forecasts, scenarios and budgets for the public fundraising portfolio to underpin fundraising strategies and investment opportunities
• Play an active role in fostering a positive, inclusive and collaborative department culture, role modelling working to shared objectives, celebrating success and learning from setbacks and failures

Ideal skills and experience: 

• Experience of fundraising/marketing to individuals at scale, with a proven track record of recruiting and retaining new supporters, members or customers in the tens of thousands and generating 7-8 figure revenue/income across multiple income streams
• A track record of planning, forecasting and budgeting, including developing investment cases and modelling income, return on investment and lifetime value over short, mid and long term horizons to drive decision-making and investment choices
• Demonstrable experience of leading, managing, motivating and inspiring high performing multi-disciplinary teams including managing managers, with a focus on fostering a collaborative and inclusive culture
• Experience of developing, implementing, and adapting fundraising strategies that meet long-term financial objectives
• Proven ability to use data, analytics, and insights to drive decision- making, optimise fundraising performance, and improve supporter recruitment, retention and engagement
• A commitment to diversity, inclusion, and anti-racism, with a willingness to continually learn and foster a positive and inclusive culture

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds. Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.

If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact us as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.

Anti-racism commitments

One of our Anti Racism Plan objectives is to proactively achieve stronger representation of Black people and people of colour, particulary within leadership positions, and have recently published ambitious race representation targets.

As part of our Guaranteed Interview Scheme, we are committed to interviewing people of colour who meet the essential criteria for this role. If you are a person of colour, you meet the essential criteria and you would like to be considered for the role, please note this in your application. Your guaranteed interview application will only be shared with the Greenpeace UK recruiting manager and HR team.

Employee benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

Greenpeace UK are partnering with Ed Cherry at QuarterFive for this appointment.

Our client are a busy and growing team building a new theatre which opened in February 2022.

They aim to be a transformative venue. Their location on Coldharbour Lane puts them in the best place to provide an enriching variety of entertainment, activities, and opportunities for everyone. They will deliver these with care, inclusivity, and respect.

Their vision is to create the world they want to imagine.They will define theatre-making for a new generation of makers, artists, writers, producers, technicians, and audiences. They will support and inspire new artistic experiences that develop community solidarity and passion for social change.

Their mission is to create safe spaces for our community to connect, create and enjoy.

Community members and artists at various stages of their journey will join us to create and share honest, challenging, and innovative work that propels theatre towards a more inclusive global society.

Their commitment to building a strong connection with their community is reflected in their core values:

1. Always be welcoming to their international community
2. Be radical and progressive in our thinking and activities
3. Be collaborative in their ambitions
4. nurturing new relationships locally, and beyond Brixton
5. Most importantly, always celebrate our unique identity and growing accomplishments!

Purpose of the role

The Production Manager plays a key role in delivering all aspects of the production process, coordinating all production activities and operations on time and within budget.
The role works closely with the Head of Technical, Production and Building services, Senior Producer, and Events team in scheduling, and delivering all technical and production services for all events and activities across their programme.
The Production Manager engages directly with creative teams, event clients, production companies and others, and leads their teams to use their expertise collaboratively and creatively to advise, support and deliver all technical and production services.

Responsibilities

PRODUCTION

• Efficient and quality realisation of all their productions, Co-Productions, visiting productions and events on time and within agreed budgets
• Collaborate with directors, creative artists and colleagues across the creative process to deliver their artistic vision, and ensure this positive collaborative culture is embedded across all production departments
• Lead their production team to deliver high quality production values across the range of the theatre’s work
• Work closely with creative teams to realise their vision and designs, on time and in budget, maximising the use of their resources to ensure high production standards are always upheld
• Ensure designers are briefed on in-house creative options, budgets, staffing, licensing and health and safety requirements
• Schedule and chair all relevant production and design meetings
• Oversee an accurate costing process to ensure all shows can be delivered on budget, using the time and personnel available
• Produce production schedules and manage the production period from fit up to press night
• Ensure attendance across fit up, technical rehearsals, dress rehearsals, previews and press night, and that production notes sessions are run, and notes actioned in a timely fashion
• Ensure show risk assessments are produced prior to the start of technical rehearsals and updated as needed
• Where appropriate work with freelance Production Managers to ensure that all production elements can be delivered within agreed budgets and timeframes and within the artistic vision and values
• Work with the Head of Technical, Production and Building Services to inform production budgets and schedules across each season
• Deputise for the Head of Technical, Production and Building Services as required.
• Manage production budgets for the Theatre’s own work, agreeing resources with the Senior Producer
• Keep accurate records and forecast against budgets
• Oversee the recruitment of freelance show staff, to ensure shows are fully staffed
• Liaison with visiting companies to ensure effective and efficient delivery of their technical services within agreed parameters and budget
• To be responsible for the organisation and recording of regular production meetings and to ensure the communication of decisions made
• To ensure production risk assessments are carried out and acted upon.
• To ensure productions comply with current licensing requirements, such as fire regulations.
• To ensure production information is disseminated to the relevant other departments and external stakeholders, such as PRS.
• To be responsible for technical and production assessments of potential touring venues, both in the UK and abroad, undertaking recce visits as necessary.
• To manage all aspects of touring logistics for their productions.
• To ensure all technical information is available for touring venues in plenty of time.
• To ensure the communication of technical and financial parameters regarding tours to Creative Teams, Technical HODs and the Senior Management Team.

VISITING COMPANIES & EVENTS

• To oversee the liaison between visiting companies and production departments over the provision of all technical services and facilities required.
• To be responsible for technical management and organisation of other presentations including hires and special events
• In conjunction with the Head of Technical, Production and Building Services to liaise with visiting companies to ensure the presentation of Visiting Companies work is of the highest technical quality.

CREATIVE ENGAGEMENT

• To production manage the performance elements of the creative engagement programme.
• To ensure the participation of production staff in all appropriate engagement activities

MANAGEMENT

• With the Head of Technical, Production and Building Services, line management of the production team including recruitment, appraisals, performance management and professional development in accordance with their policies
• Ensure design and creative deadlines are met for in-house Productions and Co-Productions and that the Creative teams are aware of these deadlines at the start of the Design process.
• Ensure the Production Department adheres to current legislation and guidelines in respect of but not limited to, European Working Time Directive, ABTT codes of practice, CDM/HSE regulations, BECTU and Equity agreements.
• Ensure production areas are suitably maintained, managed and risk assessed
• Oversee weekly rotas ensuring full cover and cost effectiveness
• Work closely with the Creative Engagement team to support the delivery of their work on stage, and their technical training programme

HEALTH & SAFETY

• Ensure all production activity adheres to CDM and HSE regulations and does not invalidate their codes of practice
• Keep abreast of current developments in health and safety and ensure production team compliance with the requirements of Health & Safety legislation and their policies

GENERAL

• To manage time effectively meeting deadlines as directed by the Head of Technical, Production and Building Services.
• Attendance at read-throughs, rehearsals, staff meetings as required
• Maintain a working knowledge of their wider artistic programme, including its Creative Engagement and hire activities
• Participate actively as a member of the Production Team
• Attend and contribute to staff meetings and/or training sessions
• Maintain positive and effective relationships with colleagues across the organisation
• To adhere to all their policies including Safeguarding, Health and Safety and environmental policies
• To maximise income and minimise expenditure wherever possible, without jeopardising the quality of the work or their reputation
• To be familiar with and abide by all their Policies including, but not limited to, their Equal Opportunities Policy, Dignity at Work Policy and Health & Safety Policy
• To represent the theatre at events, conferences and meetings etc
• Occasional travel to performances outside Stratford East, or rehearsals in London or elsewhere as required
• To undertake any other duties as appropriate to the post
• Self-motivated and pro-active approach
• Ability and willingness to work flexible hours
• An interest in and commitment to developing the next generation of theatre technicians

Person Specification

Essential

• At least three years’ experience at a senior level in technical theatre
• Production Management experience
• Prior experience of coordinating professional theatre projects and delivering them to the highest artistic and technical level
• Knowledge and experience of current Health and Safety issues and legislation
• Experience of managing and leading a team
• Knowledge of production and technical techniques including stage, construction, rigging, lighting, sound and projection
• The ability to demonstrate excellent technical and financial control
• PC literate (including Word, Excel, Sharepoint)
• Proven project management, organisational and time management skills X
• Excellent communication and interpersonal skills
• Confident and proven production skills
• Ability to interpret/implement technical drawings
• Experience of costing, budgeting and financial management
• Experience of leading fit-ups, get-outs and technical rehearsals
• Experience of successfully working within teams
• Ability to work at heights

Desirable

• CAD drafting skills (AutoCAD, Vectorworks)
• A good network of freelancers working in theatre production
• Qualifications a degree in Technical Theatre and/or equivalent professional experience within a theatre environment
• Health & Safety qualification or training
• Full clean driving license
• First aid trained

HOW TO APPLY?

Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Monday, 14th April 2025.

During the application process, they will ask you to:

1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.
2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).

Should you have any access requirements in applying for this role please email us.

PLEASE NOTE

THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED. THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.

Basic Terms & Conditions

Place of work will be 385 Coldharbour Lane, Brixton, London SW9 8GL.

REF-220 714

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. 

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Deputy Head of Events 

Based: Wandsworth

Salary: £45,000 to £50,000

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Hybrid/Office

DBS: Standard 

This is a new role, which reflects our ambitious growth plans, and increasing complexity of our projects. Our Head of Events and Deputy Head of Events lead and drive the overall team strategy and set the ambition, and we are looking for a senior operations team lead to provide day to day management and guidance to the wedding, facilities, outdoor corporate venues, and community teams.

This is a predominantly office-based role, providing senior administrative, operational and people management, so the team can run efficiently and effectively. This includes team, crisis, and budget management. The role will also involve significant stakeholder management and report writing.

We are looking for someone who prides themselves in providing 5 star service, with a strong commercial understanding.  In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.

Main Duties/Responsibilities:  

Team Management  

• Overall day to day management of the venues team, covering the outdoor corporate team, weddings and functions team, communities' team and facilities team 
• Onboarding of new team members 
• Providing advice and insight to the Deputy Head of Events on the team's strengths and development opportunities.
• Strategising and implementing growth and development across the whole of the Events venues portfolio with the Deputy Head of Events 

Finance and Admin  

• Report writing for key stakeholders 
• Attending stakeholder meeting representing Enable
• Supporting the Deputy Head of Events, reconciling and managing relevant budgets and reports to achieve targeted income
• Managing and finalising the monthly financial reconciliation for the Venues team.
• Handling customer complaints and resolving within the agreed timeframes  
• Ensuring the Team keep the diary updated with venue bookings and the budget updated with all recorded income and expenses  
• Creating POs and invoices and liaising directly with the Finance Team as required
• Overseeing Events Team ensuring all application paperwork per external event is complete and compliant with the requirements of the Event Policy  
• Applying for premises licences to increase the number of saleable venues 
• Overviewing and rewriting event teams policies and procedures

Venue Management and Booking  

• Advising and supporting the team with all venue related enquiries
• Ensuring maximum utilisation of spaces in line with Enable’s Strategy and the Events’ Service Plan 
• Managing and applying for venue licences, PPL and PRS 
• Attending quarterly auditing meetings with the Council 
• Researching competitor venues 
• Identifying new venue opportunities   
• Ensuring all venues are appropriately marketed to maximise sales with marketing team 

Skills and Experience:  

• Experienced team manager, with the ability to take on a successful team 
• Proven experience in an operational and/or venue senior management role 
• Experience working in a Not-for-Profit organisation (preferred, not essential)
• Previous experience with complex budget management, reconciliations and reporting
• Experience engaging directly with senior level management. 
• Proven record of operational excellence with ability to manage multiple responsibilities simultaneously, demonstrating resourcefulness in resolving issues, the ability to prioritise, and a detail orientated approach. 
• Self-driven, results-oriented, entrepreneurial individual, with a positive attitude 
• Excellent organisational and time management skills 
• A collaborative person, able to work with peers across other functions in the business 
• Intellectually curious about the industry
• Proficient in a range of office software: Outlook, Excel, Teams 
• Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines 
• Proactive approach and pride yourself on going the extra mile to create 5 star customer service 
• Ability to work autonomously while readily collaborating with the wider events team 

Nice to haves:  

• Drivers Licence
• Proficiency in diary management software 
• Experience with Sage or other accounting software 

Ivy Rock Partners is proud to be partnering with King’s College London in recruiting a new Deputy Director, Financial Planning & Policy.

King’s College London is at the forefront of education, research, and societal impact. As we continue to grow and expand, our Finance team is undergoing an exciting transformation to support the university’s strategic ambitions. With a turnover approaching £1.5 billion, we are modernising our financial operations, enhancing our capabilities, supporting King’s to grow sustainably and fostering a culture of excellence to meet the demands of a rapidly changing landscape.

This is an exciting time to be part of King’s Finance. Our finance development programme focuses on delivering innovative solutions, improving processes, and enhancing a high performing, forward-thinking finance function. We are expanding Financial Strategy, Planning & Performance with dynamic, talented individuals in new areas of work who will contribute to this journey, helping us ensure the university’s financial sustainability while driving value for money.

The Deputy Director, Financial Planning & Policy, will play a critical role in leading King’s College London’s financial planning and analysis team, driving financial alignment with the university’s strategic objectives. Reporting to the Director of Financial Planning & Analysis, this role will refresh and manage the financial planning process within King’s medium-term integrated planning framework, develop and roll out key financial policies underpinning financial accountability and financial management, and embed strong governance frameworks relating to financial strategy and planning.

The post holder will act as a strategic link between financial planning, business partnering teams, and senior leadership, ensuring transparency, accountability, and consistency. They will be part of the leadership team for a newly created FP&A function that will be driving finance development across King’s. This will include implementing a systems-based FP&A tool to streamline processes, enhance data-driven decision-making and efficiency, and ensure the generation of meaningful financial data to inform long-term financial sustainability. This leadership position will have a significant impact on shaping King’s financial direction, embedding continuous improvement, and fostering a high-performing, customer-focused finance team. Key responsibilities Strategic Leadership in Financial Planning.

Key responsibilities

Strategic Leadership in Financial Planning

• Lead the review and delivery of a refreshed financial planning process to ensure alignment with the medium-term financial planning framework (as part of King’s ‘integrated planning process’) and King’s strategic priorities.
• Develop and implement long-term financial targets, rebasing assumptions and incorporating key adjustments for growth, efficiency, and risk mitigation.
• Devise and adopt a consistent methodology of setting financial targets across King’s, including how growth, inflation, known pressures and opportunities, changes and other factors are reflected in the planning process.
• Coordinate the consolidation and analysis of financial planning returns, driving strategic quality assurance, challenge, and scrutiny. Develop narrative and reporting, highlighting trends, outcomes, and recommendations for decision making.
• Horizon scanning for sector developments to inform financial planning issues, identifying key opportunities, risks and mitigations.
• Collaborate with business partnering teams, Strategy and Analytics to share knowledge about emerging issues and opportunities relevant to King’s financial performance and sustainability.
• Implement control processes for budget adjustments, ensuring alignment with financial objectives, and with the integrated planning process, working with management accounts reporting as appropriate.

Policy Development and Governance

• Lead the development and rollout of the review or creation of relevant financial policies, including a revised Scheme of Financial Delegation and updating financial regulations and procedures.
• Establish frameworks to standardise budgetary controls, financial management and governance, and reporting processes across faculties and directorates.
• Ensure financial policies and procedures are scalable, fit-for-purpose, and continue to support King’s growing size and complexity.
• Act as a strategic advisor on financial policy compliance, working with management accounts, embedding best practices and ensuring adherence to regulatory requirements. Implementation of FP&A Capability
• Lead on embedding the financial planning and analysis function, ensuring its integration with existing or new systems and processes to support effective financial and strategic decision making. • Oversee the development and implementation of a systems-based FP&A tool to enable efficient budget setting, data consolidation, scenario planning, and improved decision support.
• Drive other process automation and continuous improvement initiatives to enhance the efficiency and accuracy of medium-term financial reporting and analysis.

Team Leadership and Development

• Line manage a team covering Research FP&A, Partnership & Commercial finance, and a wide range of project work, ensuring effective delivery of objectives and professional development within the team.
• Foster a culture of collaboration, accountability, and stakeholder-focused service delivery. Support the recruitment, onboarding, and development of roles to enhance the department’s capacity and capability. Stakeholder Engagement and Communication
• Act as a liaison between finance, faculties, and directorates, ensuring alignment of financial plans and priorities.
• Communicate financial insights, risks, and recommendations effectively to senior leadership, enabling informed decision-making.
• Lead training and development initiatives on key policies and financial planning considerations, to improve financial acumen and understanding across the university community.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

For more information about the role, please contact Phil Southern at Ivy Rock Partners for a confidential discussion.

About Reprieve

 Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About the Role

As HR Operations Manager, you will be a key player in the Operations team to support Reprieve and its employees with all HR related matters. Your role will be responsible for overseeing the day-to-day delivery of HR. You will be the first point of contact for all staff relating to HR queries, policies, processes, pension, probation and development.

You will lead the recruitment process, providing a positive experience to all candidates. You will update recruitment processes as and when required, ensuring good practice is being followed.

Location, contract and salary

This role is available on a full or part-time (four days per week) basis. It is a one-year fixed term contract, with the possibility to extend, subject to funding. The annual salary is £52,088 FTE (pro-rated to £41,670.40 for a four-day week) per annum, less any required deductions for income tax and national insurance. 

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Full details and how to apply

Please review the job description and person specification for full details.To apply, please submit the application form at the web address provided. Please note that CVs and cover letters cannot be accepted for this role. 

The deadline for applications is 23:58 BST on 06 April 2025. Applicants must have the right to work in the UK currently and for the duration of the contract. 

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.

Advice Worker

Salary: £35,000

Full Time (35 hours per week)

Benefits of working for Wandsworth Carers’ Centre:

• Friendly team and working environment
• Annual leave starts at 26 days increasing to 31 days plus bank holidays 
• Contributory company pension,
• Ongoing training and development opportunities 
• Employee assistance program.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Are you passionate about supporting Carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team providing welfare benefits advice & guidance to those who need it most.

As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.

You will manage your own caseload while also providing supervision and support to another advice worker. 

Your excellent communication skills will help you connect with and support Carers, while your IT proficiency will enable you to provide effective, efficient assistance.

Key Responsibilities Include:

• Providing advice & advocacy on welfare benefits and housing. 
• Managing your own case load
• Supervision of another advice worker
• Offering guidance and support to colleagues
• Maintaining accurate case records, adhering to AQS standards. 

Essential Requirements:

• Experience of providing benefits advice, guidance and support
• Experience of managing a case load
• Experience of representing clients with external bodies / organisations
• Experience of supporting with benefit appeals through to tribunal stage.
• Knowledge of or ability to understand and use relevant legislation.
• Ability to work across the borough and provide home visits

If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Deputy Head of Marketing 

Based: Battersea

Salary: £37,000 - £40,000

Contract: Permanent, Full Tim

Work Arrangement: 40 hours per week, Hybrid/Office

Role Overview: 

Reporting to the Deputy Head of Marketing, the PR and Comms Manager will be the storyteller for all things Enable! 

They will execute a yearly PR plan for Enable’s charitable missions, as well as provide PR support for Enable’s varied service areas, including Events, Leisure, Putney School of Art and Design, Bereavement and many more. They will be responsible for Enable’s image externally as well as internally and responsible for holding the relationship with our key stakeholders. The role also involves supporting the preparation and writing of bids for new contracts to secure funding and expand our services. 

This is the perfect role for a confident, outgoing and motivated person – and has a love for crafting stories using different media platforms, supporting and strategising charitable missions and communicating Enable’s mission, values and achievements internally and externally. 

Main Duties/Responsibilities:  

PR 

• Develop and manage integrated PR campaigns around key company products and moments. 
• Write campaign plans, messaging, and create media-facing materials for Enable as a non-profit company, as long as individual service areas. 
• Create compelling storytelling content to showcase the impact of our work through various platforms (Linkedin, Instagram) 
• Build relationships with key media outlets and secure coverage. 
• Be a point of contact for key media enquiries. 
• Provide counsel to internal executives on PR challenges and opportunities. 

Campaign Strategy 

• Develop and execute a communications strategy to raise awareness of our Health and Wellbeing programs and Community Initiatives. 
• Analyse communication campaign performance and refine strategies as needed. 
• Support the development and writing of persuasive bids and funding proposals for new contracts and grants. 
• Collaborate with program leads to gather data, case studies, and evidence to strengthen funding applications. 

Communications – External and internal  

• Managing the relationship with key stakeholders (for example Wandsworth Council), including chairing meetings, regular feedback and reporting. 
• Lead on monitoring, evaluation, and reporting to key stakeholders and partners. Including Enable’s quarterly activity reports and yearly Impact Report. 
• Supporting junior members of staff and providing strategic PR and communication support. 
• Occasional weekend work at some of our events will be required.   

Skills and Experience:  

• 3 + years experience in a Public Relations, Communications or Marketing role 
• Strong PR campaign management skills to develop and execute integrated campaigns
• Excellent communication and interpersonal skills, confidence to engage with and present to various internal and external stakeholders
• Excellent writing and storytelling abilities for crafting compelling narratives and media-facing materials
• Media relations expertise to build connections with journalists and secure coverage
• Strategic thinking to develop and refine communication campaigns that align with company goals
• Report writing and impact assessment skills to create detailed evaluations for funders and partners
• Project management and multitasking ability to handle multiple initiatives at once
• Passion for health, wellbeing, and community development to align with Enable's mission

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
 

About this post
You will be creative and independent thinker, with excellent management and IT skills, who is able to support and empower the staff team at our supported living houses to create a welcoming and supportive home environment for adults living with learning disabilities.
 

You are someone who:

• Shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
• has excellent interpersonal, organisation and IT skills. 
• Actively support and promote the charity's objectives across its core boroughs and contractual partnerships.

Working expectations:

• The working day is 9-5pm Monday to Friday, but as the houses operate 24/7 there is an expectation to be available outside of these hours and cover shifts when necessary. 
• Participate in an on call rota with other senior team members. 
• Attendance and commitment to further training. 

Key Responsibilities for this role

• To support the Service manager in managing a team of staff providing person centred care to people with learning disabilities, Mental health heath and sensory support needs living in our 4 supported living houses, ensuring that the staff feel recognised for their work, development and accomplishments.
• To work alongside the Service manager and the senior team in supporting the development of the supported living houses service, ensuring its future sustainability.
• Maintaining a person-centred focus of support to ensure those we support have independence, self-confidence and control in managing their lives. Consistently empower those we support and help them have a voice.
• To ensure the service is demonstrating excellent professionalism and providing reliable and high-quality support. Ensuring the services meet our CQC requirements of being well-led, effective, responsive, safe, and compassionate.
• Build strong internal and external partnerships with other professionals and services for crucial collaboration in the work that we do to enhance problem-solving, creativity and improve communication and outcomes for those we support. 

Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
 

Application Instructions

Candidates should submit their CV and covering letter using the link below:

Please note - we will be conducting interviews throughout the whole recruitment timeframe.

The role:

As Head of Estates & Capital Projects, you will play a vital leadership role in the strategic management and development of our historic and high-profile site on London’s Bankside. With a focus on long-term sustainability, accessibility, and net carbon zero, you will oversee the Estate Strategy, major capital projects, and operational planning to ensure the integrity, functionality, and future of the Globe’s built environment. Working closely with the new Chief Operating Officer (COO) and senior leadership, you will drive innovation, maintain compliance, and foster an engaging, inclusive, and well-managed estate.

This role is strategy first and operations second, as our established Building Operations Team led by the Deputy Head of Estates & Capital Projects manages day-to-day facilities. Instead, your work will be focused on strategic oversight, major capital initiatives, and aligning estate management with the Globe’s broader strategic goals and values.

The skills:

We are looking for an experienced and visionary leader who can balance operational needs with ambitious strategic planning. The ideal candidate will have:

• Strong expertise in estate strategy, capital project management, and sustainable infrastructure.
• A proven track record of delivering major capital projects on time, within budget, and to high compliance standards.
• Experience working with preservations and complex buildings, ensuring accessibility, safety, and long-term functionality.
• A deep understanding of sustainability principles and net carbon zero planning.
• Strong leadership skills with the ability to engage, inspire, and work collaboratively with senior leaders, consultants, and teams across the organisation.
• Exceptional communication skills to bring teams along on a journey of change, balancing strategic ambition with practical implementation.
• Knowledge of health and safety regulations, compliance frameworks, and risk management in estates and facilities.

The team:

You will be a key member of the Senior Leadership Group, working closely with the COO and other senior leaders across departments. Collaboration will be essential, particularly with:

• The Deputy Head of Estates & Capital Projects, who leads day-to-day building operations.
• The Head of People & Culture, to ensure estate planning supports inclusive and efficient working environments.
• The Head of Strategic Projects, to align estate developments with space usage systems as well as the broader organisational vision.
• The Access Manager and Access team, to embed accessibility into all estate-related decision-making.
• The Theatre and Visitor Operations teams, to ensure smooth integration of estates strategy into the Globe’s productions and busy daily activities.

This role plays a crucial part in our student journey, focusing on student attendance, attainment and assessment. Supporting the student body in the academic aspects of their day-to-day training the Academic Services Officer is both an important student-facing and administrative member of the Fourth Monkey team.

The ideal candidate will have excellent communication, administrative and organisational skills, proficiency in data management and experience of operating a student virtual learning environment. Additionally we would expect a firm commitment to achieving Fourth Monkey’s vision and values, with a passion for a transformative and holistic student experience alongside a commitment to deliver and promote equality, diversity and inclusivity in the day to day work of the role.

An interest in performing arts is beneficial.

This role is about supporting student success. 

As our Head of Programmes you will manage our programmes from beginning to end - ie. from when a learner joins our Supported Internship Programme until they have been in employment for 6 months. 

This includes and is not limited to; managing our Programme Coordinators, managing relationships with our programme partners (Mencap, AOD), keeping the Fair Shot team as involved as possible, building a network of Fair Shot employers to take on our learners following their 11 month training programme, monetizing the programme, and supporting both the employer and ex learners for 6 months and offering. As a Head of department you will also be responsible for upholding our Fair Shot values,  ‘How we stand up for Fair Shot’ priorities, contributing to the growth, vision & strategy of FairShot. 

• Shift pattern: 5 days a week flexible working (3 days in office, 2  at home) 

• Paid Holidays – 30 days (including Bank Holidays) 

• One Friday off a month 

• 1 hour of free work coaching a month 

• Flexible workdays

• Budget assigned to your programme that includes travel expenses

• Free beverages at the Cafe

• 50% discount on all Cafe food

• 30% discount on our retail products

• Fun days with the learners and staff members

• Training for career development based on role and interest 

• DBS enhanced checked - we provide

• Safeguarding vulnerable adults course - we provide

Programmes

Support the team in improving logistics, operations, and collaboration with the café team. Ensure seamless integration of internal and external processes to optimize efficiency and effectiveness.

Employment Programme

Lead the strategic direction of the employment programme, securing 15+ employer partnerships annually. Monetise the programme, manage contracts and payments, and organise the annual Fair Shot employment network event. Build and maintain a database of employer partners, working with the Marketing Manager on newsletters and engagement. Support graduates and past employers while continuously improving programme growth and sustainability. Represent Fair Shot at career fairs, panels, and events, ensuring strong employer relationships. Maintain impact reports based on employer and graduate data.

Managing Supported Internship & Employment Programme Coordinators

Oversee and support team members in their roles. Conduct four performance reviews per year as per Fair Shot policy.

Managing Partnerships

Act as the Designated Safeguarding Lead, implementing behavioural policies for learners and graduates. Manage partnerships with Mencap and AOD, ensuring smooth collaboration, resolving conflicts, and supporting skills coaches. Continuously improve the programme in alignment with Fair Shot’s mission and learner needs.

Mentorship Programme

Train and support mentors to ensure their success. Maintain strong mentor relationships and foster a sense of belonging within the Fair Shot community.

Impact

Lead impact measurement for the employment programme, engaging with learners, employers, parents, and the Fair Shot team. Align all impact assessments with Fair Shot’s Theory of Change model, conducting annual reviews and refining outcomes. Gather insights via surveys and create content for the Social Impact Report with Marketing support.

Programme Link with Fair Shot & Mencap

Bridge communication between the Fair Shot team and Mencap management. Ensure collaboration across departments, keeping all teams informed and involved. Establish feedback loops, communication structures, and regular updates to ensure alignment and programme visibility. Support the Marketing Manager in raising public awareness of Fair Shot’s initiatives.

Fair Shot Role Model & Ambassador

Uphold Fair Shot’s values and cultivate a positive organisational culture. Represent Fair Shot at panels, webinars, podcasts, and networking events to promote the mission and grow partnerships. Strengthen employer engagement and advocate for inclusive employment opportunities.

Job title: Education Coordinator - Wellbeing & Projects (ECWP)
Department: Education
Responsible to: Head of Education Development
Location: London (UK) - hybrid working 
Salary: £36,300 per annum 
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent 
Start Date: As soon as possible

Are you passionate about Education and students wellbeing?

Join UWC International and help shape safe, inclusive, and supportive learning environments across a global education movement. In this key role, you’ll manage safeguarding disclosures, develop and align policies, deliver training on safeguarding and support student wellbeing initiatives. You’ll also work with our Anti-Racism, Diversity, Equity, and Inclusion (ARDEI) Committee and lead communities of practice to promote collaboration across UWC schools and colleges.

The Education Coordinator - Wellbeing & Projects (ECWP) supports the development, implementation, and evaluation of academic programmes undertaken by the International Office. Working under the Head of Education Development’s leadership and guidance and collaborating with UWC faculty and administration, the ECWP will drive all development and policy compliance related to safeguarding, pastoral care, student support, well-being, mental health, and ARDEI.

This is an ideal opportunity for an education professional seeking to transition into the charity sector and contribute to a global education movement.

If you're passionate about student wellbeing and safeguarding—and you're eager to develop your expertise in a role with international reach and meaningful impact—this position offers the perfect next step in your career.

About us

Changing the world takes passion and dedication

UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be changemakers. They design and engage in initiatives that transform their lives and the lives of those around them for the better. 

Our students go on to become leaders or doers in politics, NGOs, social enterprises, community movements, charities, and business.  For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 85,000 changemakers transforming the lives of others. 

About UWC International 

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

What we offer

As part of a commitment to our employees, we offer the following:

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 
 

Applications will be reviewed on a rolling basis. If you are interested, submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above, will not be considered. 

Deadline for application: 23.59 (UK time) on 23 April 2025

Interview and/or assessment dates:  

First round interviews on Tuesday 29 April and Friday 2 May 2025 (remote)
Second round interviews on Monday 12 and Tuesday 13 May 2025 (remote)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. 

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.