Deputy Service Manager Jobs in Crouch End, Greater London

Are you a dynamic leader with a passion for empowering adults experiencing homelessness and multiple disadvantages to make and sustain positive change?

ABOUT THE SERVICE MANAGER ROLE 

We are looking for a Service Manager to join our team. This is a key leadership role where you will provide care and support to people experiencing homelessness and multiple disadvantages. You will work in a supportive and understanding environment, focusing on each person’s individual needs and goals. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team.  

We are particularly keen to encourage applications from individuals currently in deputy or senior roles who are looking to take the next step in their career. If you’re ready to step up and lead a team, this is an excellent opportunity to grow and make a real impact. 

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 5:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

Salary: £36,700 

What are we looking for Service Manager?

• Supporting individuals in their recovery journey
• Helping people learn new skills and build confidence
• Working closely with other teams and organisations to ensure the right support is provided
• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software 

We need a Service Manager who:

• Has strong leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Can drive the service forward and implement improvements
• Is confident in managing complex situations and making decisions
• Is ready to step up from a deputy manager role or similar experience to lead a team
• Takes ownership of their work and leads with confidence
• Can work at pace, use their initiative, make decisions, and be proactive in their approach
• Has experience in homelessness, substance use, or a related field, with transferable skills that align with the challenges of this role

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

OVERVIEW OF KEY RESPONSIBILITIES

• Line Management/Leadership
• Service Delivery
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.  

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.  

Service Manager | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Deputy Head of Health and Wellbeing

Based: Battersea Park

Salary: £45,150 a year

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Flexible Working

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

You will be responsible for leading and developing Enable Health & Wellbeing's Personalised Care workstreams, including the PCN service, Health Coaches, Community Health & Wellbeing Workers, and Wandsworth Council’s Front Door Service. Additionally, you will assist the Deputy Head of Health and Wellbeing in overseeing and managing the Health and Wellbeing department.

Main Duties/Responsibilities:  

• Use excellent leadership skills to deliver high-quality services. 
• Seek opportunities for future growth of the personalised care service and wider H&W department.
• Develop and lead partnerships and relationships with key stakeholders. 
• Monitor and evaluate the effectiveness of the personalised care service, providing regular reports. 
• Responsible for the personalised care service’s financial performance, monitoring income and expenditure and reporting to Deputy Head of Health and Wellbeing and funders as requested. 
• Successfully deliver and develop an enhanced model of social prescribing and personalised care, managing all aspects of this service.
• Develop partnerships and relationships with key stakeholders including Clinical Directors, South West London ICB, Wandsworth Council, and VCS Leaders. 
• Responsible for ensuring the safe and effective delivery of assessments for clients and patients referred to the service. 
• Manage the social prescribing grant fund and micro-commissioning pot, distributing funds in line with Enable guidelines and any contract specifications.
• Ensure referral systems are in place and appropriate and work with providers to develop tools to meet our needs.
• Take a strategic approach to service growth and improvement considering resources available and the needs of the organisation.
• Be an advocate for social prescribing and personalised care with partners and stakeholders. Support regional and national policy and strategy developments. 
• Network with other personalised care managers, learning and sharing best practice to develop and improve our service.
• Develop, plan and implement programmes to meet the identified needs of the community in line with local, regional, and national health and wellbeing policies/strategies. 
• Line management and development of staff within the service. 
• Ensure staffing structures are appropriate for the needs of the service and within budgets available. 
• Recruit and support staff, professionals, and volunteers as appropriate to support the delivery of the personalised care work programme, including supporting them in their professional development as appropriate. 
• Manage portfolio of contracts and work programmes ensuring they reach their targets, are appropriately staffed, complete all reports, financial monitoring and all third-party agreements are in place and compliant.
• Identify and realise opportunities for developments within personalised care, including expanding geographic reach, adding additional services, developing specialist services or broadening target groups. 
• Identify and apply for alternative funding sources to further the work programme of personalised care service. 
• Work proactively as part of the Health and Wellbeing Management team to develop and improve the department. This is likely to include service planning, support with tenders and bids, staff development initiatives, and other related areas. 
• Manage the services financial performance. 
• Monitor and document income and expenditure according to Enable policy and procedure. 
• Develop appropriate budgets for new developments with Deputy Head of Health and Wellbeing. 
• Ensure programme budgets are monitored in line with requirements of funders. 
• Manage project budgets in a manner that supports the wider department and organisational financial objectives. 
• Produce reports on the personalised care service, using both qualitative and quantitative statistical information as required. Consider further opportunities for sharing data and reports. 
• Responsible for developing/sourcing systems to monitor performance ensuring the achievement of specified quality standards and performance measures. 
• Working with the Marketing and Communication Department prepare and deliver strategies and plans for programmes that encompass a variety of modes including; press releases, social media, the website and attending community events.

Skills and Experience:  

• Knowledge & awareness of relevant national, regional and local policies and initiatives within health, physical activity & public health. 
• In depth knowledge of personalised care, social prescribing, and health coaching including different models of delivery.
• Significant experience of working in health, social care or related environments, including experience of working with primary care, and experience within a social prescribing programme. 
• Experience of working in a leadership role, contributing to strategic developments within a programme, organisation, or project.
• Experience and successful track records of planning and delivering growth and development of projects.   
• Experience managing contracts and working with funders to negotiate contract specifications.
• Experience of financial planning and effective budget management. 
• Project management experience, preferably relating to working with partner organisations and planning, delivering and evaluating projects.
• Experience of building and developing partnerships. 
• Experience of managing and leading a team and experience supporting the development of others. 
• Excellent communication and interpersonal skills, with the ability to converse with key people (including clients and the public) and develop new networks using a range of methods, including; oral, written, telephone and in meetings. 
• Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite. 
• Excellent evaluation skills with the ability to bring together multiple data sets and analyse data. Ability to present this data for a variety of audiences. 
• Ability to work alone and effectively prioritise workload to meet the demands of the job in a timely manner. 
• Excellent organisation, planning and time management skills. 
• Ability to identify, assess and manage risk, ensuring that team members follow all policies and procedures. 
• Able to work effectively with others in a team openly and collaboratively, valuing their differences creating a working environment which helps achieve goals 
• Commitment to valuing equality and diversity and understanding of how this applies to Enable. 
• Ambitious to grow and develop services, staff, and yourself. Driven to achieve targets and success

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Deputy Programme Manager (ACP 360, MAEP, CAPSS)
£35,791 - £39,651 pa, plus excellent benefits
London (including flexible working)
Permanent

This is an exciting opportunity that will require the post-holder to work across multiple projects based within the College Centre for Quality Improvement at RCPsych, primarily:

· Multi-source assessment for Consultant Psychiatrists (ACP 360)
· Multi-source Assessment of Expert Practice (MAEP)
· Child and Adolescent Psychiatry Surveillance System (CAPSS)

ACP 360 and MAEP provide online multi-source feedback systems for psychiatrists, supporting their appraisal and revalidation as doctors. CAPSS facilitates epidemiological research into rare mental health disorders and clinical events amongst children and adolescents across the UK and Ireland.

You will have an interest in multi-source feedback, quality improvement in patient care and mental health research. You will have experience of project management, an exceptional eye for detail and have excellent organisational, writing and communication skills.

Responsibilities include supervising the Project Administrator, overseeing project plans, managing, developing and testing online systems, data management, event planning, website management and support to the CAPSS Executive Committee.

The successful candidate will be required to undertake a Disclosure Barring Service check.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists (RCPsych) is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 21,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is an award winning, values-based organisation.

Closing date: 27 February 2025.
Interviews: 10 March 2025.

We're looking for a organised, compassionate and resilient Service Manager to join our Learning Disabilities service in Newham.
£44,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Service Manager will be responsible for the operations of a group of three specialist services, which support a total of seven customers with moderate to high support needs to live in their own homes. The role will provide line management for a Deputy Manager and support teams, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for services, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Customer
- Ensure the customer is central in their support and a co-production model is promoted.
- Adopt active support to reinforce the PBS model through coaching and leadership, ensuring all staff are competent and confident
- Work with teams to support data driven decision making and reduce incidents promoting quality of life and high levels of participation in meaningful activities
- Work to the principles of STOMP
- Ensure all services are effectively managed to deliver excellent support to all customers
- Support assessments of complex needs referrals
- Monitor the delivery and assess effectiveness of Behavioural Support Plans
Quality, Safeguarding and Safety
About you:
- Proven experience of managing more than one service across a geographical area.
- The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required
- Previous experience of working with management contracts and agreements
- Previous experience of delivering regulatory compliance
- Excellent prioritisation and organisational skills
- Experience of conducting investigations for serious incidents
- Ability to coach and develop staff
- Excellent relationship building skills at all levels
- Experience of successfully developing teams across a wide geographical spread

What you'll bring:

Essential:
- Educated to degree level or equivalent
- Experience of managing contracts and resources and delivering to budget and performance targets
- Experience of delivering to housing management performance targets
- Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
- Experience of successfully managing external partnerships to ensure successful delivery of services
- Holds relevant Health and Social Care management qualification - eg QCF Level 5
- Experience managing supported living and/or Registered services for adults with learning disabilities and autism

Desirable:
- Other relevant professional memberships and/or specialist qualifications
- Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment
- Experience of transforming care / Hospital to home agenda

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Ambitious, successful, professional, committed and friendly.  That describes us.  If it also describes you and you have a passion for fundraising, then we’re keen to hear from you... 

We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year.  At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone.  To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs.

We’re looking for a Deputy Head of Fundraising to join our team, and grow income from individuals, major donors, corporate supporters, trusts and events.  It’s a big ask but you won’t be doing this alone – you’ll be part of a small supportive team, working closely together to build on the firm foundations we already have in place.

We’re open to applications from experienced team leaders and Senior Fundraising Managers ready to step up into leading several income streams. 

Impactful research & partnerships. Expert communication. Global vision. 

Senior Programme Manager (International Partnerships)

£56,000 - £59,000 (+ )

Reports to: Head of Strategic Evidence

Department: Policy, Information and Communications

Contract: Permanent

Hours: Full time 35 hours per week

*Due to its international nature, this role will regularly involve attending morning and evening meetings and events outside of 9am-5pm hours. We know that flexibility is important and we pride ourselves on the level of flexibility we offer. As a part of our commitment to work-life balance, you will receive time off in lieu (TOIL) for attending these meetings and events.

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office). This role will involve international travel c.1-2 time per annum.

Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.

Closing date: 07 March 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: One to two competency-based interviews (depending on application volumes)

Interview date: From the week commencing 17 March 2025

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

The programme is essential to Cancer Research UK's life-saving mission. The ICBP (owned by Cancer Research UK and our international partners across 22 jurisdictions, 8 countries, and 3 continents) is a unique and innovative collaboration uniting clinicians, policymakers, researchers, and data experts globally. This programme produces high-quality research to measure and understand international variation in cancer survival rates, identify best international practices, and generate insights needed for policy and practice change. Through this multi-disciplinary international collaboration and knowledge sharing, we aim to improve global cancer services, outcomes, and survival rates, helping to create a world where everyone can live longer, better lives, free from the fear of cancer.

As a Senior Programme Manager, you will lead and coordinate this complex, multi-faceted programme and our partners. You will drive the ICBP's delivery and impact, achieving evidence-based improvements in cancer-related policy and practice across international jurisdictions. Your responsibilities will include overseeing research collaborations, acting as the programme ambassador, engaging with industry leaders to translate research into actionable policy and practice, ensuring compliance, managing the budget, and leading the Programme Management Team.

This varied and autonomous role offers the chance to be part of our global effort to make a significant impact on cancer policy and care. If you are a research, policy, or international development professional with experience managing partnerships, programmes, and projects who possess strong research, communication, organisational, and leadership skills, we'd love for you to join our mission.

What will I be doing?

Programme Management:

• Overseeing and coordinating the day-to-day management of the International Cancer Benchmarking Partnership (ICBP) programme, ensuring key milestones are met and progress is communicated across the partnership.

• Developing strong relationships with key international and UK stakeholders ensuring a coordinated approach to engagement by the Programme Management Team.

• Ensuring appropriate legal agreements and funding are in place with ICBP partner jurisdictions and commissioned researchers; and onboarding any new jurisdictions.

• Ensuring appropriate governance structures are in place to support the successful delivery of the programme (including clinical committees, local leads groups etc).

• Collaborating with the Senior Research Manager to ensure the successful delivery of all commissioned research projects.

  • This may include grant management, facilitating support for principal investigators, and sharing evidence through ICBP communication channels.

• Managing risks, developing appropriate mitigations, and escalating effectively.

• Coordinating and leading communications with the ICBP Programme Board (PB) and providing regular programme updates to the ICBP chair, deputy chair, and Cancer Research UK PB member.

• Undertaking other projects/activities as required (including other international activities as appropriate).

• Managing and overseeing the ICBP budget ensuring that income and expenditure are tracked and allocated appropriately.

• Overseeing and contributing to agenda, minutes, action lists, and papers for all meetings ensuring good communication between all parties and chairing meetings.

• Maintaining delivery against the ICBP's vision and strategic priorities.

Communications:

• Overseeing ICBP communications including correspondence, newsletters, web pages, and online events.

• Leading on the organisation of ICBP networking events at conferences etc.

• Ensuring a high profile for the ICBP across Cancer Research UK by networking with colleagues across the charity to identify opportunities to advance the vision of the partnership.

• Developing a strategic approach to maintaining and raising the profile of collaborative work through the development of impactful communications.

• Proactively developing and consolidating relationships with stakeholders and positively influencing senior stakeholders ensuring communication across all levels to build a consensus between all partners

• Acting as an ambassador for ICBP and Cancer Research UK.

Line Management:

• Line managing the Programme Management Team (c.2 direct reports).

• Assigning responsibilities and having oversight of work plans as well as developing personal and professional development plans.

What skills will I need?

• Background in research, policy, or international development with experience managing partnerships, programmes, and projects.

• Professional or post-graduate qualification in a relevant field with a research component (e.g., health, biomedical science, policy, international development).

• Proven track record in building credible and collaborative relationships with internal and external stakeholders (including health professionals) and experience in negotiating, influencing, and building consensus at all levels (including leadership and Board).

• Experience commissioning and managing research and tendering processes with an understanding of legal and governance frameworks.

• Strong organisational, prioritisation, and planning skills with a proactive and flexible approach to managing fast-paced projects, responding to changing priorities, and managing and escalating risks.

• Budget management experience (c. £2-3m+) with an ability to negotiate with funders and suppliers for quality and value for money.

• Excellent written and verbal communication with the ability to write concise and engaging reports, briefings, and papers; distil complex information, and make clear recommendations for action.

• Experience interpreting research findings and drawing contextually sound conclusions.

• Coaching and mentoring experience with the ability to manage, inspire, and motivate a team, set clear objectives, and evaluate performance effectively.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

Additional Information

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Are you a dynamic leader with a passion for empowering adults experiencing homelessness and multiple disadvantages to make and sustain positive change?

ABOUT THE SERVICE MANAGER ROLE 

We are looking for a Service Manager for a 12 month fixed term contract  to join our team. This is a key leadership role where you will provide care and support to people experiencing homelessness and multiple disadvantages. You will work in a supportive and understanding environment, focusing on each person’s individual needs and goals. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team.  

We are particularly keen to encourage applications from individuals currently in deputy or senior roles who are looking to take the next step in their career. If you’re ready to step up and lead a team, this is an excellent opportunity to grow and make a real impact.

Shift Pattern: 12 month fixed term contract - 37.5 hours per week, Monday to Friday, 09:00 - 5:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

Salary: £36,700 

What are we looking for Service Manager?

• Supporting individuals in their recovery journey
• Helping people learn new skills and build confidence
• Working closely with other teams and organisations to ensure the right support is provided
• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software 

We need a Service Manager who:

• Has strong leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Can drive the service forward and implement improvements
• Is confident in managing complex situations and making decisions
• Is ready to step up from a deputy manager role or similar experience to lead a team
• Takes ownership of their work and leads with confidence
• Can work at pace, use their initiative, make decisions, and be proactive in their approach
• Has experience in homelessness, substance use, or a related field, with transferable skills that align with the challenges of this role

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

OVERVIEW OF KEY RESPONSIBILITIES

• Line Management/Leadership
• Service Delivery
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.

Service Manager, Trauma-Informed Care, Psychologically Informed Environment (PIE), Recovery and Rehabilitation, Independent Living, Person-Centred Support, Leadership and Management, Team Development. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

The English-Speaking Union believes every child should be able to make their voice heard. We believe that the ability to progress and to thrive in life relies on oracy – speaking and listening – skills, which are not currently a prominent part of the school curriculum. Our debate, public speaking and cultural exchange programmes help young people to engage with the world, to speak more confidently and to listen to and understand different points of view. These skills improve young people’s attainment, emotional intelligence and social skills, helping them to live their lives to the fullest.

Income generated by the ESU's property is vital to supporting our charitable work, it is crucial that we maximise its potential and manage it correctly.

The Corporate Services team provides essential support and strategic direction across the organisation. We lead on organisational strategy, ensuring alignment with our purpose as defined in the Royal Charter and our long-term goals. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.

Purpose of this role

This newly created fixed term role has three primary responsibilities:

· To ensure that the ESU achieves maximum income from various lease negotiations

· To develop a programme of improvement works for our grade II* listed building

· Prepare the tender for a future tenant on a lease or licence basis for Dartmouth House

Responsibilities and Expectations

(1) Hotel lease extension and bedroom lease renewal

· Liaise with the surveyor and other agents on contract negotiations

· Conduct due diligence checks on the contracting party

(2) Develop the DH improvement works programme

· Commission and oversee a series of feasibility studies to inform a works programme

· Facilitate surveys and assessments in support of the feasibility studies

· Develop a programme of works for Dartmouth House.

· Prepare for pre-planning, full planning permission and listed consent

· Tender for project management services

· Work with the Project Manager to appoint contracted services

· Provide interface between the Senior Leadership Team and project management services

(3) Manage the transition to a new Dartmouth House tenant

· Prepare the tender for a future tenant on a lease or licence basis

· Agree shortlist of parties invited to submit bids

· Appraise offers and make recommendations to the Senior Leadership Team

· Liaise with the surveyor on negotiations with prospective tenant

· Engage the lawyer for creation of new lease/licences

· Build tenant plans into our programme of improvement works

· Oversee the drawdown of Graysons services

(4) Develop a long-term solution for the Mews building

· Support our tenant with conducting a feasibility study of the Mews for bedrooms

· Facilitate a feasibility study for conversion of the Mews to commercial office space

· Prepare for pre-planning, planning permission and listed consent

· Develop a programme of works

· Prepare tender for a future tenant

· Tender for project management services

· Work with Project Manager to appoint contracted services

· Provide interface between SLT and project management services

To successfully deliver on this brief, the successful candidate will need to work closely with the Head of Finance to develop detailed budgets and operate within controls set by the Senior Leadership Team. Much of our property work is dependent on the success of our negotiations.

Skills and Experience

Skills

· Ability to manage multiple property-related projects simultaneously.

· Proven experience in developing works programmes and managing cost plans.

· Strong negotiation skills with surveyors, lawyers, contractors, and tenants.

· Ability to collaborate with stakeholders at all levels.

· Experience in contract negotiations, drafting, and managing lease agreements, including knowledge of commercial leases and licences.

· Strong research and analytical skills to conduct due diligence on contracting parties.

· Understanding of planning regulations, listed consent processes, and listed buildings

· Experience working closely with finance teams to develop detailed budgets, control expenditure, and ensure projects are delivered within financial constraints.

· Skilled in preparing and evaluating tenders and selecting vendors.

· Knowledge of property law and experience engaging legal professionals.

· Excellent written and verbal communication skills to interface with a variety of professionals.

· Ability to anticipate, assess, and mitigate risks associated with property and lease matters.

Experience

· Demonstrable experience managing property portfolios, leasing, and development projects.

· Involvement in negotiating leases for commercial or hospitality properties, including experience with tenant transitions

· Experience working with senior leadership teams and external professionals such as surveyors, contractors, and legal advisors.

· Familiarity with securing planning permission and listed consent.

· Experience preparing tenders for licensees or lessees and managing tenant onboarding and service transitions.

· Proven track record in taking property projects from feasibility studies to planning, execution, and completion.

This is a marvellous opportunity for an experienced leader and fundraiser to join Yes Futures at a critical juncture in its development. The details associated with this role are contained in the recruitment pack. 

Senior Project Manager

UCL Department / Division: Advancement

Grade: 8

Hours: Full Time, Fixed Term Contract

Salary (inclusive of London allowance): £52,762 - £62,035

 About Us

We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we’re determined to solve them.

There has never been a more exciting time to join the Advancement office as we plan for our biggest ever fundraising and engagement campaign and support the delivery of the bicentennial programme in 2026. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.

Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.

About the role

Please note this position is a secondment fixed-term contract for 12months to cover maternity leave.

As Senior Project Manager you will manage a programme of strategic projects aimed at improving how we source, analyse and utilise our data so that we ensure it generates the most value possible. The postholder will be a key driver of change across the Advancement team, by coordinating the prioritisation and delivery of these projects, ensuring they are delivered on time and to budget.

We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible (minimum 0.8 FTE – equivalent of 4 days per week, stated salary to be pro-rata).

This role is eligible for hybrid working with a minimum of 20% on site.

If you’re interested in hearing more, please contact our recruitment partner and Deputy Managing Director at Charity People, Neil Hogan, or you can download further details from their website.

About you

1. Project start-up and initiation

• Develop a comprehensive understanding of the operational and strategic needs of fundraising and alumni engagement at UCL, and how this is enabled by our data and systems strategy.
• Work with the Advancement Management team (our Associate Directors) and their nominees to define, scope and prioritise the Data and Systems programme of improvement projects.
• Establish the resourcing requirements for each project within the programme. Where appropriate, identify the need for additional resources (internal or external) to deliver on requirements.
• Lead on the setup and start-up of projects in support of the Data and Systems strategy, including ensuring project briefs are clear and approved, project governance arrangements are in place, the relevant stakeholders are engaged, and communications plan is in place.

2. Project Delivery

• Oversee and manage the ongoing delivery of Data and Systems projects, acting as a coordinator between project chairs and the wider team, ensuring project timelines are clear and communicated. 
• Co-develop creative solutions to meet project requirements where appropriate, including procuring new systems or designing new processes in partnership with colleagues.
• Support with the coordination of communication with external suppliers and consultants where appropriate, including supporting with procurement and contract management.
• Oversee and manage project budgets as required.
• Lead on the design and delivery of training for users and the wider team.
• Produce guidance for new and changed systems and processes.
• Conduct Data Privacy Impact Assessments for projects as appropriate, to ensure protection of personal information.
• Oversee and manage the secretariat for particular governance units (management information).
• General project management including project communications and sign-off management.

3. General

• As an active member of the Advancement team, some working outside of core hours may be required on occasion.
• Act as a champion of UCL’s Ways of Working; role-modelling and promoting these behaviours as part of everyday practices in Advancement.
• Champion UCL’s equity, diversity and inclusion ethos in Advancement and across UCL.
• Actively engage in Advancement’s culture of learning and development.
• Carry out duties in a way that embodies UCL’s environmental and social sustainability values, actively supporting UCL’s Sustainability Strategy, policies and objectives within the remit of the role.
• Maintain an awareness and observation of Fire and Health & Safety Regulations.
• Other duties within the scope, spirit and purpose of the role and its grade may be requested by the line manager.

We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.

What we offer

We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. 

As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Our commitment to EDI

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Here for You is Breast Cancer Now’s personalised referral route to all our services.

This new role is responsible for the management and development of the Here for You’s geographical expansion. This includes managing a small team which works to integrate our referral route into NHS Trusts and may include managing additional support officers in future.

We’re currently working with over 60 NHS Trusts in England but have ambitious plans to become UK-wide. Supporting the senior manager, personalised referrals, the post is responsible for targeting areas of high deprivation and high breast cancer incident rates. There’s significant internal and external collaboration and networking to ensure our services are offered to people diagnosed with breast cancer. This will involve contributing to cross-departmental meetings, working with NHS Trusts and cancer alliances and guiding the team to deliver excellent information and support.

About you

We’re looking for an enthusiastic person with strong team leadership skills, who has experience of working in a fast-paced, people-facing environment. The right candidate will be passionate about reaching more people with breast cancer by working closely with the NHS and healthcare providers. We’re looking for someone who can develop and manage a growing team, has excellent presentation skills and is willing to adapt and innovate. You’ll be a team player who understands the importance of co-production and thrives on motivating others through excellent interpersonal skills.

You’ll bring excellent verbal and written communication skills. You’ll be ambitious, organised and thrive on creating an inclusive work environment and working across multiple teams.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role can be based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9.00am on Tuesday 11 March 2025

Interview date Thursday 20 and Friday 21 March 2025, online via Teams

Role Summary

The Head of Wellbeing is an exciting role within SHM Foundation. The successful candidate will work with the leadership team, internal teams, funders and partners. This role has three main areas of focus

• Internally – work with our people and teams to design and implement wellbeing processes internally. Support our senior leadership in defining what the Foundation mean by wellbeing
• Externally – work with our funders and partners to support all aspects of wellbeing on projects
• Intellectually – keeping abreast of current academic research in the wellbeing space

This is a unique and fulfilling opportunity to shape the direction of our charity, collaborating closely with our passionate staff, volunteers and Board of Trustees.

Core Responsibilities

• Create academic papers, blog posts and reports on all aspects of Wellbeing
• Work directly on projects as a Wellbeing expert to support delivery of Wellbeing initiatives
• Design and implement internal processes and strategies to support the Wellbeing of SHM Foundation people
• Work with our partners to manage the Wellbeing aspects of projects. Including budget handling, reporting, project management, strategy etc. 
• Work with SHM Foundation leadership to define and evolve what we consider Wellbeing and what elements to include
• Additional Activities(as needed)
• Collaborate with HR, Operations and Leadership to create a holistic Wellbeing approach

Relevant Skills

• Professional or Academic background in Mental Health
• Comfortable and resilient when working with sensitive subject matters
• High levels of confidentiality
• Successful experience working remotely/ within a global team
• Excellent interpersonal and communication skills
• Excellent planning and organisational skills
• High level of attention to detail
• Positive attitude to problem solving
• The ability to analyse and interpret academic data
• Report writing
• A passion for being part of a team driving for positive social change globally

Qualifications & Experience

Required: Bachelor’s degree and excellent academic record; fluency in English
Preferred: at least 3 years’ experience in working in Mental Health or Wellbeing in a professional/ academic setting
Preferred: Some experience working with grassroots initiatives and local teams
Desirable, but not required: Recent experience in a similar role or field and working internationally

Salary: £70,000 per annum + generous benefits 

Contract: Full time, fixed term contract for up to 13 months 

Location: Victoria, London (hybrid working with one to three days in the office each week) 

Closing date: at 12 noon, Friday 28 February 2025

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. 

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

NHS Providers’ defining purpose as an organisation is supporting our members. Our policy and strategy directorate does this through enhancing influence and encouraging development and improvement: we offer the sector a strong voice in policymaking and government, and we work with their boards to help them navigate the complex times we live and work in. We have an influential voice within the policy landscape, focusing on issues that truly support our members’ priorities and work towards creating the conditions that will allow healthcare in the UK to thrive and flourish. Our policy and strategy directorate leads this influencing work; the directorate encompasses our policy, public affairs and analysis teams.

As head of policy and analysis, you will jointly lead and manage this busy and high performing directorate of around 30 people, taking specific responsibility for overseeing a number of policy portfolios and our analysis team. You will have the skills and experience to maximise the influence and impact of NHS Providers by ensuring that key priorities are identified and driven forward through effective member consultation, policy development and influencing activity. You will also play a key role as part of the organisation’s senior management team, working with colleagues across the organisation to support corporate development and strategy.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

Please send a CV and covering letter setting out why you are interested in the role and how you meet the person specification via our application portal by noon, on Friday 28 February 2025.

Visa sponsorship

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship.

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.