Deputy Service Manager Jobs in Crouch End, Greater London
About the role
We are seeking an enthusiastic team administrator to join our small, friendly and relaxed team at SCONUL, the professional association for academic and research libraries. The team currently works one to two days a week from our modern offices close to Euston station and the remainder of the week from home.
You will be responsible for providing administrative support across all aspects of the organisation’s work, including diary management, the organisation of meetings and supporting the delivery of the SCONUL Access Scheme. It’s a role that provides scope for autonomy and to become involved in the full range of the organisation’s work and to develop a broad set of skills.
We are looking with someone with relevant office or administration experience who is well organised and with strong communication and IT skills. The role would suit someone who is self-motivated, flexible and happy to take the initiative.
This is a full-time, permanent post. Excellent benefits are offered that include 30-day holiday allowance, defined benefit pension scheme, support with learning and development and season ticket loan after probation.
SCONUL is committed to fostering greater diversity in the library community and has an active programme promoting equity, diversity and inclusion across our member libraries. The same applies to the SCONUL office team and we welcome applications from people of all backgrounds, particularly encouraging applications from the global majority.
Starting salary: £24,720
Employer:SCONUL (The Society of College, National and University Libraries), 94 Euston Street, London NW1 2HA
Contract: The Team Administrator post is a permanent, full-time position.
Location: This post is based two days a week at SCONUL's London office with the remainder of the time working from home. It will also involve occasional travel to other sites.
References: Appointment is subject to receipt of satisfactory references.
Job description
Reporting to the Deputy Director and working closely with the Project Manager and SCONUL Co-ordinator, the successful candidate will be responsible for:
- Organising the schedule of meetings for the SCONUL Board and SCONUL working Groups.
- Managing the diary of the Executive Director.
- Supporting the delivery of the SCONUL Access Scheme including:
- answering routine queries from Access Scheme users, applicants and university administrators
- providing SCONUL Access contacts with timely and relevant information about the scheme
- providing routine technical support to applicants and university contacts responsible for processing applications and refer potentially more complex or disruptive technical problems
- drafting changes to website content to reflect the scheme’s current practice and procedures.
- Supporting the delivery of SCONUL events including:
- drafting and following up invitations to speakers and other participants with support from the Project Manager
- managing and processing events registrations
- booking accommodation and travel arrangements when required
- production of event documentation
- helping to manage events on site, including briefing and managing colleagues, volunteers, and external suppliers, supporting, advising and directing event participants.
- Processing invoices and other office paperwork.
- Answering general queries from members and students phoned into the office.
- Uploading content onto the SCONUL website and helping keep the content up to date.
Skills and experience required
The ideal candidate will relish the opportunity of working as part of a small dynamic team and be an outgoing, flexible individual with a can-do attitude who enjoys engaging with members.
Essential:
- previous experience of office administration.
- strong interpersonal and presentation skills
- customer service skills including a positive, customer-focused approach
- strong organisational skills and an eye for detail
- excellent written skills in relation to the production of letters and other documents.
- a high level of IT literacy
- proven ability to work as both a team member and autonomously
- willingness to engage with SCONUL’s purpose and mission, and with the needs and aims of our members
- demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
Desirable:
- experience of organising diaries
- experience of organising events
- experience of using Sage
- experience of working with websites.
How to apply:
Please apply with a single document incorporating a written statement and CV by close of play on 18 July. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.
Interviews will be held on Tuesday 30 July, please do confirm in your application if you are able to attend on this date.
The interview will also include a short writing exercise.
Due to the high volume of CV's we anticipate receiving, we can only respond to successful candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Manager
We have a new role available for a Romanian speaking Deputy Manager to join an exciting organisation.
Position: Deputy Manager- Acasă
Location: Westminster and Southwark
Contract: 6 months, with the possibility for extension
Hours: Full-time, 37.5 per week (including late night/early morning outreach up to two shifts a week)
Salary: £34,406 per annum (ILW) Per Annum Plus Pension & Other Benefits
Closing Date: Sunday 28th July 2024 – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.
About the Role
You will work with Westminster rough sleeping services, including street outreach and assessment hubs, to identify clients who wish to return and are suitable to be referred into the service. This will include participating in weekly late night/early morning street outreach shifts.
You will assess referrals to ensure prospective clients meet Acasă eligibility criteria, then help them to prepare to reconnect. This will include gathering necessary documentation, making travel arrangements, engaging with consular services and in some instances traveling to the airport.
On occasion you may also link clients up with services that could support them in Romania. You will work with a high degree of autonomy towards delivering outcomes for clients, being flexible in your approach and tailoring the service to individual client’s needs and aspirations.
A personalisation fund will be available to provide some material support to clients. e.g. clothes, short hotel stays and subsistence. This will set up clients to return with dignity and for success in their home country.
Key responsibilities include:
· Ensuring that Acasă delivers excellent performance and a high-quality service with a measurable positive impact
· Working with Depaul colleagues to continuously develop the service, including drafting reports and presentations on the service
· Creating relationships with and working closely with local authority partners, as well as building relationships with colleagues in central and regional government, as well as organisations in Romania
· Working flexibly, for example by joining late-night and early-morning street outreach shifts
· Responding promptly to referrals, undertaking in-depth assessments to assess suitability for the service and to inform support planning.
· Enabling clients to access support from a range of statutory and non-statutory agencies while they are in the UK
· You will use a personalisation fund to provide clients with material support e.g. clothes, short hotel stays and subsistence
· Managing this fund, as well as the wider budget including travel costs.
· Compiling and presenting monitoring reports for funders
About You
You will need to have the following skills and experience:
· Fluent Romanian speaker.
· An understanding of the particular challenges and discrimination faced by Roma people.
· Experience working and building trust with homeless or vulnerable people.
· Experience in taking responsibility for operating safeguarding requirements and procedures.
· Experience in working under pressure with the ability to respond to conflicting demands, find creative solutions using own initiative.
· Experience in working creatively to tailor services to individuals.
· Knowledge of the immigration and housing issues faced by non-UK nationals sleeping rough.
· Ability to administer a budget over the course of a project.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years’ service.
· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you passionate about sports and providing excellent customer service?
I am supporting a leading historical educational establishment located in Harrow search for a Deputy Sports Facilities Manager to oversee the day-to-day operations of their state-of-the-art sports facilities, including a fitness centre, pool, and sports hall.
Your Deputy Sports Manager benefits will include:
- free lunch
- free parking
- automatic enrolment in the school's pension scheme
- use of the school's sports facilities such as the swimming pool, gym, and running track.
- subsidised membership of the tennis, golf, angling and social clubs
Your Day-to-Day Tasks will include:
- Management of staff and ensure high standards of customer care
- Overseeing bookings and ensure facilities are well-maintained
- Implementation of strategies to grow the business and meet financial targets
- Training and developing staff
- To deputise for the Sports Facilities Manager
You will:
- Prioritise safety: Ensure all health and safety protocols are followed meticulously. You'll assist the Sports Facilities Manager in conducting annual reviews and maintaining a safe environment for everyone.
- Incident Management: Respond to accidents and incidents by logging them accurately, completing reports thoroughly, and taking appropriate follow-up actions.
- Preventative Maintenance: Oversee a system for reporting and logging faults in the building, furniture, and equipment. Ensure staff understand these procedures and follow them to prevent potential problems.
Your Skills, Attributes and Experience will include:
- Experienced in managing sports facilities and customer service teams
- Motivational and able to lead by example
- Strong with IT and have an eye for detail
- A relationship builder with a passion for sport
To Apply
This location is hard to reach via public transport therefore be able to drive would be an advantage.
This role requires an enhanced DBS check. As part of the application process, you will be asked to provide two references.
This is an important vacancy, and CVs will be reviewed upon submission, please ensure that you apply without delay to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
This is an exciting time to join the Royal Society for Public Health to use your passion for policy and communications and your experience of delivering high quality strategic and operational support to help fulfil our mission for everyone to lead a healthier longer life. We have a clear strategy, a great staff team and deliver high quality work. We are looking to move the next stage of our strategy and want someone brilliant to help us do that.
RSPH is the UKs leading public health membership and education charity, and we are looking for the right person to support our Chief Executive in delivering our strategic vision to reduce health inequalities, support the wider public health workforce and make public health everyone’s responsibility.
As the world’s oldest public health agency and the UK’s leading specialist provider of public health qualifications, the Royal Society for Public Health is uniquely placed to make a difference. With health and social care services facing increasing pressure, healthy life expectancy stalling, inequalities increasing and more people leaving the workforce due to ill-health, our remit couldn’t be more important.
What you will bring
We are looking for someone with experience in of working at Director level in an organisation of comparable scale and complexity. You should have a proven track record of representing organisations to interested parties, and of persuading and influencing at senior levels including experience of managing relationships with Government, Parliament, regulators, trade bodies, consumer organisations, firms and the media.
This role will require experience of developing and delivering organisational strategy. You will have experience in building effective teams of senior staff through people management skills such as leadership, vision, communication, motivation, constructive challenge and delegation.
An effective communicator, you will excel at engaging with key internal and external stakeholders to achieve organisational goals. Most importantly we want someone who wants to come and work with the organisation to deliver our strategy and make a difference.
In return we offer:
· 25 days annual leave
· Agile hybrid working structure – 9-day fortnight available
· Pension contributions
· BUPA Cash plan
· Cycle to Work Scheme
· Membership of the Royal Society for Public Health
· Access to public health knowledge and skills training courses and qualifications
· Organisational commitment to supporting the health and wellbeing of our employees
· Welcoming and friendly team of colleagues, and an active Health Champions programme
RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.
Please do let us know if you require any adjustment to allow you to participate in this recruitment process.
RSPH operates an agile working policy with some attendance at our London office according to business need.
Interviews will be held at our offices in Whitechapel on Wednesday 31 July. If you are unable to attend please indicate this on your application.
Please visit our website for more information and the full job description.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
This role is for our Ealing Safe Space, 4:30pm - 11:30pm. You may be required to cover at other locations across Hammersmith & Fulham, Ealing and Hounslow.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
See attached job description for full list of responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
Person Specification
See attached job description for full person specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 24 days of annual leave per year ((plus Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:
- Experience of working with adults with learning disabilities and autistic adults in a community setting
- A good team member
- Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
- A ‘Person Centred Planning’ ethos
- Excellent communication skills
- Good record keeping skills
The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.
Team Manager - Tenancy Rights ( Private renters)
To apply visit our website to down load a full recruitment pack
Successful candidates must demonstrate their ability to:
- Manage, build, inspire and support the wellbeing of a high-performing team of private tenancy rights caseworkers who deliver positive experiences and outcomes for services users and stakeholders
- Keep up to date with developments in or affecting tenancy rights, housing law and its enforcement
- Ensure our accredited service-quality standards are achieved,
- Encourage and support user involvement and private tenants’ voice generally in our service development
- Represent Safer Renting to and manage relationships with an agreed group of local authorities
Closing date for applications 23:59 hours on14th July 2024
Salary c £35,000 per annum
Please go to our website to download a full recruitment pack . Applications will require the submission of a CV & supporting statement , along with a criminal records declaration form and diversity monitoring form which can be obtained from the "work with us" page on our website.
The client requests no contact from agencies or media sales.
Greenpeace are partnering exclusively with Robertson Bell in their search for a new Deputy Head of Finance to join their team on a permanent basis. Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Our vision is a greener, healthier and more peaceful planet, one that can sustain life for generations to come.
The Deputy Head of Finance will assist in the smooth running of the finance department and provide accurate and timely financial management reporting, insight, analysis and business partnering to budget holders and other non-finance stakeholders. You will ensure completeness, integrity and value and will assist the Head of Finance with project work when required.
The organisation:
Greenpeace are independent. We don’t accept any funding from governments, corporations or political parties – our work is funded by ordinary people. That means we are free to confront governments and corporations responsible for the destruction of the natural world and push for real change.
We do this by investigating, documenting and exposing the causes of environmental destruction. We work to bring about change by lobbying, consumer pressure and mobilising members of the general public. And we take peaceful direct action to protect our Earth and promote solutions for a green and peaceful future.
The role:
- Assist the Head of Finance with the preparation of the Greenpeace Ltd monthly management accounts.
- Provide support and advice to budget holders to aid budgetary understanding and ownership.
- Proactively work to improve finance processes, including developing budget management processes.
- Assist the Head of Finance in the efficient and timely preparation of the Greenpeace Ltd annual accounts production and the conduct of the annual audit.
- Represent the team at a senior level including providing financial advice to the organisation.
- Share leadership responsibilities for the team with the Head of Finance. Provide expertise, insights, financial advice and problem solving as necessary.
- Assist the Head of Finance with improving VAT reporting, compliance, analysis and organisational understanding.
- Influence and manage the workload of the Finance team, including the delegation of work, weekly/monthly monitoring of workload and priorities against work plan/timetable, and resolution of any bottlenecks that occur.
- Lead and develop the Senior Finance officer who reports directly to you.
The successful candidate will:
- Be a qualified, or a finalist Accountant (ACCA/ACA/CIMA or other chartered accountancy qualification) or will be qualified by experience.
- Have substantial experience of management accounting, budgeting, forecasting and reporting.
- Be a self-starter, with the ability to work on own initiative
- Have proven experience of delivering a business partnering focussed service and providing in depth insight, analysis and guidance to budget-holders.
- Support and believe in the aims of Greenpeace.
- Have highly developed communication skills with credibility to operate outside the finance function up to senior management level.
The position will be based at Greenpeace’s head office a short walk away from Highbury and Islington station and requires two days attendance at the office. The closing date for applications is 4th August with interviews taking place the week commencing 12th August.
Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Contract: Permanent, Full-time (37.5 hours per week)
Salary: £38,100 per annum
Closing Date: Monday 8th July 2024
Interviews will be held W/C 15th July 2024
Centrepoint is the UK’s leading youth homelessness charity and now the largest provider of Housing First for young people in England, is looking for a Service Manager to join our team based in Camden.
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.
Together with our partners, we support thousands of homeless young people each year.
The Service Manager is responsible for overall service delivery and performance management, providing effective leadership to achieve high quality outcomes for young people and working in partnership with Social Services teams.
As a Service Manager, you will be responsible for:
- Line management of supported housing officers, night staff, and deputy manager
- Managing referrals and strengthening commissioning relationships
- Working closely with other services and managers across the region
- Ensuring young people are supported in a PIE focussed trauma-informed way
- Accountability for reporting and target management
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Clear career progressions, linked to portfolio work, that enables movement up the pay scale
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Service Manager click ‘Apply’ now!
Are you eager to make a lasting impact? Join us as a New Partnerships Manager to develop new corporate partnerships that help make a brighter future for dogs in the UK and around the world.
About this job:
As New Partnerships Manager, you will:
- Develop a personal prospect pipeline in key sectors to meet monthly KPIs and raise a personal income target which contributes to an overall team target.
- Secure pledged income in future financial years in key sectors.
- Support the Senior New Partnerships Manager in the identification and cultivation of new corporate partnerships and access a range of income streams and budget holders including cause related marketing, sponsorship, consultancy services, staff engagement and corporate trusts/foundations.
- Support the Senior New Partnerships Manager, Deputy Head of Corporate Partnerships and Head of Corporate and Commercial Partnerships in attending meetings with potential corporate partners, including preparing relevant briefs in advance.
- Prepare relevant and creative applications and proposals for pitches for corporate prospects.
- Fully utilise Dogs Trust’s annual calendar of events for prospect cultivation.
About you:
As an experienced new business fundraiser with a stellar track record in developing 5-6 figure new corporate partnerships within a charity setting, you will be adept at identifying and cultivating a pipeline of prospects, crafting compelling and emotionally resonant proposals tailored to a corporate audience, and influencing and negotiating with senior business decision-makers. Your efforts will align seamlessly with our mission, ethical guidelines and industry best practices.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
What does this team do?
Dogs Trust are reliant on voluntary donations to continue our work. As part of this, we build corporate partnerships with businesses that help the organisation to generate income, save on core costs and achieve organisational objectives. Whilst we already generate significant income through our existing partnerships with businesses, we have big ambitions to increase our income from companies to support our work to help dogs in the UK and around the world.
In return for all of this, we have an enticing benefits package, which includes excellent annual leave, pension allowances, Perkbox and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dogs!
Apply now and become a pivotal force in our transformative mission - to be the change-maker for dogs everywhere!
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
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The client requests no contact from agencies or media sales.
Prospectus is pleased to be working with a homelessness charity based in Newham, whose mission is to provide support to people who find themselves sleeping rough in East London. They do this by providing a safe and welcoming place to stay, and offering support through the provision of personalised support, educational and life skills opportunities. They are now seeking a Service Manager, to oversee their Intensive Support Service (ISS) , on a temporary basis.
As Service Manager, you will have overall responsibility for the day-to-day development, management, and service delivery of the Intensive Support team, that supports around 50 service users with complex needs, leading, supporting and motivating a team of 7. You will develop practice based on a trauma informed approach, review referrals, and ensure that new Core residents are properly assessed. Supporting the Deputy Manager, you will set team standards, ensuring that monitoring and evaluation regularly takes place, and maintain up to date knowledge in all areas of support, including but not limited to housing law, welfare rights, EEA national eligibility and entitlement, immigration law, substance misuse, mental health, local authority guidance and in homelessness provision.
To be considered for this role you will have significant experience of working with vulnerable adults with complex needs, as well as experience of leading a specialist service delivery team in either a supported housing, advice, homelessness or other relevant environment. You will also have case management experience and be able to deliver best practice with regards to needs assessments, high quality personalised support or advice services to vulnerable adults, including people with complex needs. You will have knowledge and understanding of the housing and support needs of single homeless people and be able to work in a fast paced, high-pressured environment.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
Please only apply if you are available to start asap or have no more than a 1 week notice period. You will also be required to hold or undergo an enhanced, adult workforce, DBS check.
Please note this is a full -time role, Monday-Friday, 37.5 hours per week. The role will be based on site, with the potential of working from home for 1 day per week.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
We are looking for a Management Accountant who will be integral in providing a modern and accessible finance service whilst leading the Union’s financial management and performance. They will assist with planning and delivering the financial reporting, budgeting, and statutory accounts. The post holder will be vital in building excellent relationships with non-finance colleagues and other stakeholders, including departmental and commercial managers.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
First round interviews will take place week commencing 5 August, 2024.
Second round interviews will take place week commencing 12 August, 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Role Title: Fundraising Manager
Reports to: Deputy Head of Marketing
Based: Battersea Park
Salary:£40,000 – £50,000
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid Work Environment
DBS: Basic
Role Overview:
Reporting to the Head of Growth & Branding, the Fundraising Manager will be responsible for overseeing and managing the fundraising function across Enable’s diverse services.
This role will play a pivotal part in developing and implementing the Fundraising strategic objectives moving forward, as well as act in a coordination capacity to ensure all Enable services are aligned in relation to Fundraising.
The Growth Team is a newly created team at Enable. They will be responsible for accelerating growth and development throughout our services and bringing Enable’s Strategic Plan to life! As a member of the Growth Team, you will have the unique opportunity to shape the future of our company, working collaboratively across departments to identify new opportunities, develop solutions, and implement strategic initiatives. This team is creative, innovative and always hungry for more.
Main Duties/Responsibilities:
- Lead the Fundraising workstream, under the strategic direction of the Leadership Team, with the aim of diversifying funding streams and maximising outcomes
- Provide comprehensive market analysis and research regarding future prospects from trusts and foundations, corporates and statutory sources
- Work closely with Enable’s various services to support fundraising efforts and providing central communication and coordination between internal services in relation to tracking funding/bids/grants etc
- Development of pipeline of funding opportunities
- Future line management duties
- Any other relevant duties that the Head of Growth & Branding may see fit
Skills and Experience:
- Proven Fundraising experience within a not for profit environment
- Networking skills, ideally with a pre-existing network of funder relationships
- Passion for fundraising, project work and a drive to positively impact the community
- Excellent research skills, which can be used to identify new funders, assess the external market, and understand our users’ needs
- Experience with writing and managing bids and grants
- Ability to work independently using your own initiative and prioritise effectively
- Excellent communication skills and the ability to engage and liaise effectively with diverse stakeholders, both internal and external
- Proficient in MS applications such as Word, Excel, Outlook and SharePoint
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Deputy Director of Membership
Department: Membership
Salary Range: £28,000 - £31,000 pro rata per annum , depending on skills and experience
Location: London Office (Hybrid)
Contract: Full time Permenant
About RUSI
RUSI is an established research institute and think tank, focusing on defence, security and geopolitics. RUSI offers both Individual and Corporate memberships, allowing exclusive member access to certain publications and events, and providing additional opportunities for members to engage directly with our research activities and staff.
As part of a long-term engagement plan and in support of our charitable objectives, RUSI has recently established a highly successful NextGen community. This is a new, free-to-join network where young professionals can come together, learn and engage in global issues, build a personal network and support one another through the early stages of their careers. We offer a diverse range of events centred around global affairs, provide networking opportunities and content catered to the community. NextGen is free to join and welcomes every young professional regardless of what sector they’re in or what level of expertise they possess.
About the role
The NextGen Programme and Membership Manager will have the following key priorities:
·To actively manage and promote the NextGen initiative, grow the community and develop its offering.
·To develop and maintain key relationships with internal staff as well as external stakeholders, ambassadors, partners and funders of the NextGen programme
·Support the membership team with account management of selected organisation members
·Part of a small team, we are looking for an energetic individual with a can-do attitude, who will be able to bring self-starting energy and passion to the role.
Key tasks
·Evolve and execute a NextGen marketing plan (branding, communications, dedicated webspace on RUSI site, promotion via partners, social media etc)
·Prepare a monthly newsletter and grow/manage all social media activities
·Organise and deliver a series of NextGen events (monthly minimum), dealing with speakers, venues, logistics, communications etc.
·Actively manage the sign-up/registrations and onboarding processes
·Organise meetings and support the NextGen Steering Group of staff and Ambassador volunteers
·Develop a funding strategy and support with converting NextGen members into RUSI members
·Pomotion of the NextGen programme to internal and external stakeholders – creating awareness, support and understanding of it’s mission
·Account management of selected existing organisation members. This includes scheduling catch-up meetings, arranging private briefings, making connections to relevant research teams, event registrations, and dealing with general day to day requests of members
·Use ReadyMembership (CRM system) to track and manage member activities whilst following an account management plan
·Nurture relationships with RUSI organisation members, working closely with the Corporate Partnerships Manager to identify opportunities to expand members level of involvement
·Identify oganisation members interests and feed these into areas of the institute that support membership
The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope and grade of the role, and in support of other RUSI activities/teams by agreement.
Person Specification
Essential skills and experience:
·Experience of managing promotional activities and campaigns
·Highly organised, with a systematic and diligent approach to planning, activity tracking and record keeping
·Experience of meeting and event organisation/management
·Strong communicator with experience of multi-channel marketing activities
·Account management and/or relationship management experience, preferably within a membership organisation
·Experience in managing multiple stakeholders and varying levels of seniority
·Able to work on own initiative in a small but complex organisation with competing demands.
·Experience of using CRM software – preferably ReadyMembership
Desirable skills and experience:
·An interest in defence, security, global affairs or the major challenges of today
·Ability to balance competing needs and capabilities in a productive way
·Experience of working in the not-for-profit sector or with young professionals
·Change catalyst: experience of developing new and innovative products and services in response to opportunity.
Our expectations
We expect all staff to abide by and promote our RUSI’s Vision and Values
Benefits
·25 days annual leave (rising with service)
·Additional days off during Christmas - RUSI Christmas closure days
·Generous pension contributions at 6% employer contribution,
·Access to 24/7 Employee Assistance Programme
·Season ticket loan
·Free access to RUSI's world leading programme of events and conferences, research materials and library
·Trained Mental Health First Aiders
·*Enhanced sick pay
·*Enhanced maternity and paternity leave
*Depending on length of service
Application Process
To apply, please click on the apply button and follow the instructions.
- Your CV.
- Cover Letter explaining your interest in the role and any significant relevant skills and/or experience
The closing date for applications is 23:59 on 19th July 2024.
Please DO NOT submit multiple applications for this vacancy. We no longer accept applications to our recruitment mailbox, applications received in our mailbox will not be processed.