Deputy Service Manager Jobs in Crouch End, Greater London

Role: Partnerships Director

Location: Hybrid - London/home - regular travel to London office and client events across the UK. 

Salary: £65k-£80k

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking an excellent addition to our team to support the increased demand for our provision and to support the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have 12 years’ experience delivering 1:1 tuition, working with hundreds of schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes allow students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

This role will be suited to those who have held roles such as: Headteacher, Assistant/Deputy Head Teacher, Inclusion Team Manager, Head of Service, Virtual School Head, SEND Manager, Commissioning Manager, Educational Consultant. 

The Role

As our Partnerships Director, you will be at the forefront of driving organisational growth, leading our sales and procurement strategy, and positioning Equal Education as a thought leader in the education sector.

We are seeking an innovative and strategic Partnerships Director to lead our sales, procurement, and thought leadership strategy as we scale our impactful programmes for Children Looked After, students with Special Educational Needs and Disabilities (SEND), and Unaccompanied Asylum-Seeking Children (UASC). This pivotal role is suited to an experienced professional with deep expertise in public sector procurement, tendering, and B2B/B2G sales, alongside a passion for addressing educational inequality.

A natural communicator, the post-holder will understand the challenges faced by our School and Local Authority Partners. They will be quick to pick up the phone or meet with our valued clients face-to-face, in order to find solutions that work for all and ensure we can deliver our high-quality programmes to students. 

Key Responsibilities:

1. Strategic Leadership

   • Develop and execute the organisation’s sales, procurement, and partnership strategy to align with growth goals.

   • Drive expansion of Equal Education’s programmes across the UK and into new territories.

   • Support and mentor members of the Partnerships team, including Partnerships Account Managers with a focus on their personal and professional development. 

2. Tendering and Procurement

   • Lead the tendering process, ensuring compelling, compliant, and winning bids.

   • Oversee public sector procurement and contract negotiations with local authorities, schools, and multi-academy trusts.

3. Sales and Relationship Management

   • Build and manage relationships with B2B and B2G partners, including key stakeholders in education and local government.

   • Collaborate with internal teams to align service offerings with market needs.

4. Thought Leadership

   • Represent Equal Education at conferences, panels, and events as a keynote speaker or panellist.

   • Position the organisation as a leader in education innovation and policy through public engagements and publishing thought leadership pieces.

5. Operational Oversight

   • Work closely with programme delivery teams to ensure partnership agreements translate into impactful services.

   • Provide strategic oversight on the commercial aspects of partnership agreements.

Key Deliverables:

Within 3 Months:

• Develop a clear, actionable sales and procurement strategy aligned with organisational goals.

• Identify and prioritise tender opportunities, setting up a pipeline of high-value bids.

• Establish relationships with key stakeholders across local authorities and schools.

Within 6 Months:

• Lead the submission of multiple high-quality tenders, achieving at least one significant new contract win.

• Represent Equal Education at a minimum of two key conferences or industry events, positioning the brand as a thought leader.

• Strengthen B2B and B2G partnerships, expanding the organisation’s network and influence.

Within 12 Months:

• Achieve measurable growth in revenue and programme delivery through new partnerships.

• Expand Equal Education’s presence into at least one new region or territory.

• Build and implement a long-term thought leadership strategy, including regular speaking engagements and published insights.

Skills and Experience Required:

• Expertise in Public Sector Procurement: Proven experience in writing and winning tenders, with a deep understanding of procurement frameworks in the education sector.

• Sales Leadership: Extensive experience in B2B and B2G sales, with a track record of achieving growth targets.

• Contract Negotiation: Skilled in managing complex negotiations, ensuring mutually beneficial agreements.

• Data-Driven: Skilled in working with databases like Salesforce or other CRM and spreadsheets to track high volumes of client information and student outcomes. 

• Local Authority Knowledge: A background in working with or for local authorities is highly desirable.

• Thought Leadership: Demonstrated ability to represent an organisation at events and publish industry-leading insights.

• Strategic Vision: Capable of aligning sales and procurement activities with organisational objectives.

• Communication Skills: Exceptional ability to engage and influence stakeholders at all levels.

• Team work: Be a strong internal influencer, supporting and mentoring the development of your team, as well as working closely with delivery colleagues to ensure we not only match, but exceed client expectations.

Desirable:

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Knowledge of safeguarding requirements and best practices for handling sensitive information.

• Experience in bid-writing, tender management, or grant applications.

• Understanding of working in a small organisation environment.

• Be comfortable with working on Salesforce

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Join Us? 

Equal Education is at the heart of transforming opportunities for under-resourced students. As our Partnerships Director, you’ll play a pivotal role in shaping our impact, growing our reach, and positioning us as a trusted voice in education innovation. We also offer:

• A competitive salary

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, counselling support services through our EAP, eyecare vouchers, regular wellbeing sessions and team social events.

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• The chance to work alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic. 

Next steps

If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.

Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role. 

Co-production is about a new way of doing things together and building a new partnership between statutory services, residents and the voluntary sector.  It’s an exciting time in Hammersmith & Fulham, as coproduction is becoming the driving force for how decisions are made and services are developed.

At Sobus, we want to ensure the VCS are fully and meaningfully engaged in coproduction opportunities.  We want to develop coproduction approaches with statutory organisations which enable and empower the voice of the VCS, and build the skills and capacity of VCS orgs to coproduce their own services with local residents.

We are seeking an individual who is passionate about coproduction and the VCS to help take this work forward.

At Ambitious about Autism, we are looking for a Head of Participation to join our team on a 9 month MAT cover.

Please note, we will be looking for the start date of this role to be from February 2025.

You will support with developing the strategic plan for our Participation programme, ensuring alignment with our wider National Services strategy. You'll develop project plans with clear outputs, outcomes and budgets to make the case for new programme development, whilst adhering to the highest values of co-production and participation, ensuring that the voices of autistic children and young people are heard in the development of services, practice and policy.

You'll oversee the ‘Autistic and OK' project and lead the team to ensure the project meets the overall objectives. You'll also oversee management of the Ambitious Youth Network to ensure the growth of the network, as well as overseeing the Post-Diagnostic Support project to completion and design and implement the next phase of diagnostic support activity.

We are looking for someone who has:

• Recognised youth work or social work qualification or related training or equivalent experience.
• Experience of facilitating the involvement and participation of young people in a range of activities, including online and using social media.
• Understanding of autism and/or learning disabilities and the support needs young people may present with.
• Proven ability to develop and manage multiple projects within agreed timescales and budgets.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

HEAD OF TREATMENT SERVICES (CLINICAL PSYCHOLOGIST 8B)

Reporting to: Clinical Lead

Location of Work: Home/Remote working with some travel for meetings and events.

About Trauma Treatment International

Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we also support organisations that are trauma-exposed through their work to uphold human rights, in order to mitigate the impact of trauma in the workforce.

This is a highly rewarding role and an exciting opportunity to join our small and experienced clinical team, to directly support individuals working to tackle collective violence and adults affected by torture, trafficking, slavery, persecution and war. The role offers the potential to work creatively and flexibly internationally, network with fantastic organisations and help to influence and shape TTI’s clinical strategy and activities in this pivotal time in the organisation’s development.

KEY SUMMARY AREAS OF RESPONSIBILITY

Clinical Supervision

● Oversee all services involving individual clinical work (treatment) for TTI in line with the delivery of TTI’s overarching operations, projects and priorities.

● Be responsible for recruitment, line management and clinical supervision of clinical staff and associate and associated management responsibilities

● Contribute to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.

● Input into key organisational policies and procedures

Supervision and Team Development

● Promote clinical and counselling psychology/ trauma treatment as a career

● Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.

● Identify opportunities to develop Quality Improvement Projects.

● Oversee performance management and CPD opportunity development of direct reports

Operational Delivery

● Hold an individual caseload at all times.

● Review and maintain quality assurance of clinical services, providing data for monitoring, evaluation and learning and reporting processes.

● Ensure a partnership approach to clinical practice.

● Deliver robust service  agreements with client organisations and referral partners

 Key Required Experience:

● HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.

● Minimum 5 years post registration experience working within mental health services.

● Up to date knowledge and experience of working with clients with PTSD, complex PTSD, dissociative symptoms, anxiety and / or depression.

For full details of the role responsibilities and the person specification please refer to the Full Job Description attached.

WHAT WE CAN OFFER YOU:

● 31 days annual leave pro rata to reflect contractual hours (including bank holidays and 3 mandatory days for Christmas)

● 3% Employer Pension contribution

● Commitment to staff wellbeing as a trauma informed organisation

● Commitment to personal and professional development

How to apply

To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role

Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more.  We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George 

40 hours per week, shift work including weekends and bank holidays

Permanent contract

Twickenham (TW1)

We have presently a fantastic opportunity to join one of our 16+ Homes, located in Twickenham, and make a difference to our Young People’s lives.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click here

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.

About the Role

As Team Leader, you will assist the Manager in the running of a 16+ residential service, supporting the delivery of high quality transition services for young people that promote their independence and increase their life skills.

We have an enthusiastic team including Support Workers, Waking Night Staff and Management who all have different interests which they bring to the service. If you’re ready for a challenge and think you have the skills to drive St Christopher’s forward we would love to hear from you!

Applicants should have

• At least two year’s relevant experience providing housing and/or support services to vulnerable individuals.
• A good understanding of the regulatory framework relevant to the provision of housing services for young people.
• Knowledge of the welfare benefits system in relation to young people.
• Ability to lead, motivate, supervise and support staff and be a positive role model.
• Ability to prioritise own workload and to work flexibly to meet deadlines or service requirements.
• Ability to use own initiative as well as be an active team member.
• Flexibility to work evening and weekend shifts and participate in the On-Call system.

What you should expect from us

• Salary of £29,358 per annum.
• Competitive pay and reward structure offering salary progression based on performance.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. 

Closing date: 29 November 2024

Interview date: 9 December 2024

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

We are urgently recruiting for an Interim HR Business to join our non-profit client, based in South London for a period of 5/6 months. Reporting to our Deputy Director of HR, you will be a key co-ordination point for an HR service integration between two parts of our organisation, acting as a key conduit between the management teams and the HR service. This will involve close working with all parties involved, including identifying business needs, and working to fix/unblock any HR related issues across recruitment and wider resourcing activities, as well as supporting the delivery of related project work covering the breadth of HR, L&D and OD.

We require someone with an ability to self-start and a pragmatic approach who can resolve problems efficiently and at pace. As our interim HR Business Partner, you will be able to quickly identify risks and priorities, exercising good judgements about when to intervene in operational matters (such as particular ER cases, recruitment campaigns or other resourcing matters) and how to cut through complexity to deliver practical solutions. You will be experienced in working with stakeholders, helping management teams adapt to new ways of interfacing with a changing HR service and you will a key support on the rollout of HR initiatives, such as new approaches to appraisals, e-learning platforms and employee/manager self-service development.

This role requires a minimum 3 day on-site presence in South London.

Last year, 136,000 young people approached their council for help as they were homeless or at risk of being homeless. Even more alarming is that figure represents an increase of 58% from six years ago. Youth homelessness costs the UK economy an estimated £8.5bn, largely due to unemployment, and so the challenge can feel huge. But we already have the resources to solve it within the built environment sector. And that is where LandAid comes in.

We use our links to the UK’s property industry, harnessing its members’ direct capital, assets and skills to help tackle youth homelessness by awarding grants and investing in frontline charities, providing financial support, and brokering free advice and expertise to increase the impact of their support.

The Chief Financial and Operating Officer is an important new role for us, created to ensure we achieve our ambitions over the coming years by focusing on delivering better quality of management information, insights and analysis to the Board and leadership to inform decision making. A key early component of the role will be to develop a detailed four-year financial plan in line with our organisational strategy. You will also look to invest in our internal operations by driving continuous improvement and exploring emergent technologies that offer us the ability to deliver greater real-time insights to and efficiencies for our teams. In addition, you will review our risk and governance frameworks by working actively with our Board sub-committees.

Beyond finance, you will oversee our outsourced HR and IT functions, ensuring we receive high-quality and cost-effective support and have robust systems and policies in place. You will also continue our work to become an employer of choice, building on our achievements today which have seen us identified as one of the UK’s ‘100 Best Small Companies to Work For’, and shortlisted as one of the ‘Top 30 Charities to Work For’.

We are looking for a chartered accountant who brings senior finance leadership experience either at executive director level in an organisation of similar size to ours, or deputy director level in a larger organisation, most likely within a charity setting. Knowledge of the built environment and/or capital investment is advantageous, as is an understanding of the models of social investment. Crucially, you’ll be the sort of person your colleagues are keen to learn from and eager to work with, able to offer expert insight and coaching with patient enthusiasm, but comfortable in offering clear advice and direction when needed.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.

Grants Specialist - Job Description 

Location- UK & US

Salary Band UK - £51,050 

Salary Band US - $85,246 

All qualified candidates must submit a cover letter for consideration

About the Fund:

The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world.  Dedicated to identifying and investing in the most effective human rights organizations in regions from Latin America to Africa to Southeast Asia, the Fund for Global Human Rights offers grants and facilitates technical support to ensure the long-term effectiveness and viability of front-line groups working in challenging conditions with scant resources.

As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff.  It envisions a people centric workplace characterized by compassion, empathy, and balance. Its values are respect, integrity, agility, sustainability, and inclusivity. As the organization adapts and changes, it looks to its values to root and guide itself. Values are woven into The Fund Theory of Change and used to guide its direction and make decisions.

This is an exciting time at the Fund, having been undertaking a Strategic Review and being about to embark on an Operational Review to optimize our internal structures and systems to support the delivery of the Fund’s mission and strategic direction.

Your role:

The Grantmaking Operations team sits within the Fund’s Operations department and is primarily focused on ensuring that resources are reaching frontline activist organizations. The team seeks to hire a Grants Specialist who will report to the Managers of Grantmaking Operations and manage the Fund’s most complex grantmaking programs.

The successful candidate will join a high-performing, enthusiastic grants management team, a deeply committed global staff, and an organization constantly learning and adapting to global contexts.

ESSENTIAL DUTIES OF THE POSITION:

Grantmaking

• Manage due diligence and enhanced grantmaking protocols for a highly complex and high-volume portfolio of grants spanning 50+ countries.
  • Inform the development and implementation of grantmaking plans, ensuring they are robust and responsive to changing contexts and needs.
  • Research compliance and financial regulation for various country contexts as needed and flag potential areas of risk to the Manager of Grantmaking Policy and Models.
  • Identify and flag operational challenges that may have an impact on programmatic grantmaking ambitions, potential donor commitments or grantmaking advisory bodies.
  • Coordinate with Program and Grantmaking Operations to ensure grants and grantee relationships are managed according to their risk level and operating context.
  • Together with Program, Fundraising and Finance teams coordinate grant recommendation processes and timeline for grantmaking portfolios.
  • Prepare and organize applicant materials and prospective grantee documents for all LEF cohorts.
  • Manage incoming grant proposals and evaluate eligibility of prospective grantees in line with grantmaking due diligence protocols.
  • Serve as the primary point of contact for grantees, enhancing grantee relations and maintaining communication in multiple languages, including but not limited to English and Spanish.
  • Coordinate translation of grant and program related materials in line with portfolio grantmaking, (i.e., ensuring all grant and program documents are tailored according to program initiatives and compliance needs)
  • Participate (and lead as needed) in regular check-ins, strategic meetings and retreats to help coordinate the workflow of grantmaking, shape grantmaking budgets and collaboration with external stakeholders.
  • Actively contribute to fundraising stages by integrating data-driven insights and compelling narratives in proposals and evaluation reports.

Database and Systems Administration

• Contribute to the management of the Fund’s grants management system.
  • Maintain accurate grant and grantee records – updating grant, organization and contact records daily, updating budget trackers periodically and ensuring OFAC compliance.
  • Generate reports and dashboards for colleagues across departments, as needed.
  • Code all grantmaking requests and budgeting information.
• Enhance the grants management system functionalities, including coding and back-end development for improved user experience and data integrity.
  • Collaborate with Grantmaking Operations colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.
  • Contribute to the design and creation of the EOI and proposal forms in the grants management system.
  • Facilitate the successful launch of newly implemented workflows and forms within the grants management system by identifying and assisting in the resolution of issues, ensuring optimal functionality and user experience.
  • Support the design and implementation of grantee portals to facilitate efficient interactions and reporting.
  • Collaborate with Grants Management colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.

Project Coordination

• Lead on GM internal projects; brainstorming and implementing workflow solutions to team endeavors, ensuring cohesive and aligned project reporting and closing.
• Provide support to the Manager of Grantmaking Systems & Projects
  • Support engagement with all project stakeholders, gathering and integrating feedback to improve project management processes.
  • Proactively identify risks associated with projects; recommending effective solutions to ensure successful implementation.
  • Inform the scheduling and coordination of project activities, including meetings and deadlines, in coordination with Legal Empowerment Fund team.
  • Document project outcomes and adaptations; ensuring learning is embedded in LEF grantmaking operations.

Your Team:

This position is part of the Fund’s Grantmaking Operations Team. The team is comprised of one Director, two Managers and four Specialists spread between the US and UK offices. This position will report to the Deputy Director of Grantmaking Operations and will be based in the UK or US.

You Have - Candidates should demonstrate the following range of skills, experience, and qualities:

• Three years of relevant work experience, e.g., managing workflows, projects, and processes + at least one year of complementary education or experience working in human rights, program, or fundraising
• Demonstrated experience navigating legal and financial frameworks in the UK/US and working knowledge of international grantmaking funding trends and nuances.
• Strong project management skills, including software and people and process management.
• Initiative and strong sense of follow up, demonstrating the ability to keep track of multiple streams of cross-sectional work, and drive forward momentum.
• Diplomacy and the ability to manage sensitive data in a confidential and appropriate manner.
• Excellent organizational, problem-solving, and time management skills
• Exceptional and consistent attention to detail while managing complex tasks and/or large work portfolios in a fast-paced, complex environment.
• Excellent written and verbal communica6tion skills with the ability to convey information accurately and listen effectively.
• Working knowledge of databases and proficiency in Microsoft Office Teams among other applications
• Strategic and analytical thinker; anticipates the impact of changes—small and large on workflows and process.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Fluent in English and strong working proficiency in Spanish (written and verbal)

PREFERRED QUALIFICATIONS (I.E. NICE TO HAVE, BUT NOT CRITICAL)

• Experience in a non-profit environment; grants management experience at private or public foundation a plus.
• Experience in or demonstrated interest in human rights and/or social justice issues.
• Additional language proficiency, especially in Spanish, Arabic, or French.
• Familiarity with US and/or UK non-profit compliance requirements and best practices.
• Familiarity with grants management systems, especially Fluxx.

The ideal candidate will also possess the following attributes:

• A constructive and solutions-oriented approach to problem solving.
• Works proactively to address molehills before they become mountains.
• Comfortable in a fast-moving, ever-changing environment.
• Enterprising, curious, and willing to take on new projects.
• Strong interpersonal skills and thrives in collaborative, diverse team settings.
• Customer service oriented; understands who we serve and considers the client(s) when managing change.

Job Title - Principal Systemic Psychotherapist

Hours – 35 hours per week (or 28 hours can be discussed)

Salary - £57,000 to £62,500 per annum (dependent on qualifications & experience)

Location - Coram Campus, Bloomsbury, London

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.

Coram Parenting and Creative Therapy Service offers art, drama and music therapy, therapeutic parenting, clinical psychology and family therapy to children in schools, at home (in person and online) and at our dedicated creative therapies building, the Pears Pavilion, on the Coram Campus. We work with adoptive and connected carer families: are a trauma-informed service, and are developing our Dyadic Developmental Psychotherapy (DDP) approach in our work and would also like to expand on our Narrative Therapy and NVR interventions. We have expertise in working with children with neuro-diversity and children with special educational needs. The team have a strong track record in developing group creative therapeutic interventions, including the recent ‘Family Harmony’ intervention. This is a multi-family group to promote healthy family relationships using systemic, music and art therapy approaches. We work within diverse communities and we consciously challenge ourselves and our practice, seeking at all times to develop opportunities for anti-racist practice. We want to reflect the communities we serve and we welcome applications from therapists who come from global majority communities.

The role:

We are seeking an experienced Systemic Psychotherapist to lead our adoption and special guardianship therapeutic support including multi-disciplinary assessments, and family interventions. To also offer supervision and consultation within the team contributing to the running of the clinical service and to RAA and VAA social workers and other connected professionals.

The successful candidate will be an experienced systemic psychotherapist with a background in CAMHS and/or a social care service. They will have an interest in working with adopted children and SGO families, and working with creative therapists. Experience of running multi-family groups would be an advantage. They will be expected to take overall responsibility for family therapy interventions and to support the development of innovative projects as required.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 24th November 2024 at 23:30

Proposed Interview Date: 28th November & 2nd December 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Senior Youth and Play Worker will play a pivotal role in the Children, Young People and Families team, working as the senior practitioner and ensuring the smooth running of all our programmes and services. In this role you will be part of a small and dynamic team which delivers a wide range of programmes and activities, both from our adventure playground and within local schools.

The work of the Children, Young People and Families team is diverse, and current services include open access free play and youth activities at our adventure playground, school holiday programmes with trips and activities outside of the playground, coaching in local schools, our Young Leaders programme offering paid work experience to young people and working with our youth partnerships Building Young Brixton and Lambeth Peer Action Collective. You will ensure these services are appropriately scheduled, monitored and reported on whilst working with the Head of Children, Young People and Families to plan and deliver service improvement. You will understand the wide-ranging challenges facing young people and will be flexible in adjusting your practice to meet these needs.

To be successful in this role, you will act as the senior practitioner in all our service delivery, advocating for children’s right to play throughout our programmes. You will lead on the delivery and planning of all sessions, ensuring that the children and young people’s ideas are central in the construction of a varied and engaging play environment. You will also monitor and evaluate activities in line with the Play Work Principles and requirements from our funders.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Trinity House is a charity dedicated to safeguarding shipping and seafarers, providing education, support and welfare to the seafaring community with a statutory duty as a General Lighthouse Authority to deliver a reliable, efficient and cost-effective aids to navigation service for the benefit and safety of all mariners.  Its Corporate Department runs one of the UK’s largest maritime charities with an endowment of c£250m as well as a Fraternity comprising distinguished members of the maritime community.

The Department is establishing a new post of Head of Operations and Change Projects to take responsibility for the specific operational outputs set out in the Role Description together with the management and delivery of an agenda of innovative Change Projects commissioned by the Corporate Board.  Please see attached job description for further information about this exciting opportunity.

To apply, please submit a CV and a covering letter of no more than 2 sides of A4.

The Customer Care Representative plays a vital role in furthering Toynbee Hall’s mission to eradicate poverty and improve financial well-being. By providing high quality customer service both in-person and through digital channels, this role serves as the crucial first point of contact for individuals seeking debt advice. The representative’s ability to conduct initial assessments, manage referrals, and handle client interactions with empathy and professionalism directly contributes to empowering clients to take steps towards long-term financial stability. This role is essential in ensuring an accessible, supportive service that aligns with Toynbee Hall’s commitment to building a fairer future and addressing inequality in our community
An understanding of safeguarding principles is beneficial, as the representative must ensure the safety and well-being of clients and demonstrate a willingness to further develop this understanding.

The team create a seamless experience for both clients and advisors. Their collaborative spirit and commitment to exceptional service make every day an opportunity to learn and grow. Plus, they know how to have fun while we work. Join them in making a real difference in the lives of those they assist, all while enjoying a supportive and dynamic work environment.

Scope of role

The Customer Care Representative is responsible for delivering exceptional face-to-face customer service to individuals seeking debt advice support.

Key Responsibilities

• Client Service Excellence 
• Initial Assessment Management 
• Information Management 
• Document Handling
• Multi-Channel Communication
• Referral Coordination
• Complaint Resolution
• Performance Targets 
• Team Collaboration 

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

How to apply

Please apply through our website. Please note: we will not accept CV’s only and applications with missing information will be automatically rejected.

Closing date for applications: Thursday 28th November 2024

Human Resource Business Partner – HR Operations

Department: Workforce (HR Operations)

Reports to Deputy Head of Workforce

Line management responsibility for: Senior HR Advisor and HR Systems & Compliance Advisor

Salary range: £45,000 - £49,000 per annum

Hours of work: Full time 36 hours per week (hybrid working, 3 days on-site)

Location: Putney, Southwest London

Closing date: 25th November 2024

About you:

Our HR Operations team is at the heart of our Workforce function, overseeing all aspects of employment relations, compliance and systems.

We are seeking a proactive and expert HR Business Partner with to lead the HR Operational team and to review and continuously improve our current HR processes and systems, alongside providing an excellent support service to our stakeholders.

The HR Business Partner will lead on the management of complex employment relations cases and workforce challenges, striving to deliver effective and timely solutions as well as developing action plans to support organisational and workforce development.  You will work closely with the RHN senior management and stakeholders to diagnose people priorities and support the delivery of the RHN People Strategy.

The successful candidate must have experience operating at a senior HR advisory level and of influencing senior stakeholders to ensure objectives are met and decisions are compliant with HR best practice and employment law.  Candidates must have previous experience of leading and developing a team and experience within the Health and Social Care sector is highly desirable. .

Candidates must be able to work 3 days a week on-site in Putney, South West London.

About the RHN:

Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care. 

We are proud of our accreditation as ‘Leaders in Safeguarding’ and our recent achievement of becoming the first independent hospital in the UK to be awarded the nursing accreditation ‘Pathway to Excellence’

We pride ourselves on embedding our values throughout our organisational practices and celebrating our diverse culture with inclusive and sociable events such as London Pride and dedicated staff forums.

We have a passion for learning and development and supporting our staff through their career journey within the RHN.

What we can offer you:

• 27 days annual leave (excluding bank holidays)
• Free on-site parking
• Continuous Professional Development
• Pension scheme
• Blue Light Card and Discounts
• Employee Assistance Programme (EAP)
• Flexible working
• Yoga, Zumba running club and other Wellbeing Programmes

To Apply:

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the RHN Resourcing team will be treated as our own and as such no fee will be payable.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team

 

Director of Finance & Operations

Location: Richard House Children's Hospice, Richard House Drive, E16 3RG
Salary: £70,000-£85,000 per annum
Hours: 37.5
Department: Finance
Job Type: Full time
Contract Type: Permanent

Are you looking for a challenge?

Richard House is seeking an experienced Director of Finance & Operations to play a crucial role in shaping the strategic management of the charity.

Working closely with the CEO and senior leadership team, the Director of Finance and Operations will be responsible for the operational and financial strategies, plans and activities so as to maximise the overall effectiveness of Richard House Children’s Hospice in achieving its vision and core purpose.

We are looking for someone with experience of working in a strategic capacity as a senior leader within not for profit and/or commercial organisations of a similar size and complexity. The ideal candidate will also have proven experience as a Finance Director or Deputy Director in a comparable sized organisation and finance background (preferred) with operational/facilities understanding.

Previous experience, knowledge and understanding of both the voluntary and healthcare sectors is an advantage.

Richard House is committed to the safeguarding of children and vulnerable adults. Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.

As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Richard House is not authorised to sponsor overseas workers; you will need to have the right to work in the UK to be considered for this role.

Benefits:

- Annual holiday allowance of 27 days, increasing to 29 days after five years’ service
- Pension scheme offering 7% employer’s and 3% employee’s contribution
- Option to continue existing NHS pension (subject to meeting criteria)
- Employee assistance programme
- Death in service scheme
- Occupational sick pay scheme
- Enhanced maternity pay scheme
- Flexible working
- A supportive team with a commitment to CPD
- Unsocial hours benefit (certain Care positions only)

REF-217 995