Delivery Associate Jobs in Manchester

Do you want to make a real difference in the lives of survivors of sexual violence? An exciting opportunity has arisen for an exceptional professional to lead Greater Manchester Rape Crisis.

The Board is seeking to appoint a new CEO to lead the organisation and to provide strategic direction for its staff, volunteers and supporters. You will have effective and comprehensive leadership, management and communication skills, with experience of leading high performing teams. You will be a confident communicator and ambassador for GMRC.

If you have a strong empathy with this area of work; if you value integrity, compassion and teamwork; if you want to work in an inclusive and nurturing environment; if you have a feminist understanding of sexual violence and knowledge of the causes and impact then this could be the next career challenge for you.

Closing Date: Friday 14th February 2025 at 12 noon

Hours: 35 per week with the possibility of hybrid working

Annual Salary: PO7-PO8 starting at £52,805 - £56,073

Interview dates: TBA

FIXED TERM CONTRACT FOR 12 MONTHS WITH POSSIBILITY OF EXTENSION SUBJECT TO FUNDING

PLEASE NOTE this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)

It is a policy of Greater Manchester Rape Crisis that ex-service users have a waiting period of six months before applying for any posts as a paid employee.

Service Delivery Lead

We’re looking for an enthusiastic and motivated individual to work alongside the current Service Delivery Lead and wider service delivery team across North East and Yorkshire.

This is a part-time, remote working role covering North East and Yorkshire.

Position: S11221 Service Delivery Lead

Location: Home-based, North East and Yorkshire. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings).

Hours: Part-time, 21 hours per week

Salary: £30,000 per annum

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 2 February 2025

Interview Dates: 12 and 13 February 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

You will ensure effective delivery of high quality stroke support services within the locality area, to enable stroke survivors and their carers to receive the best possible support to rebuild their lives after stroke.  The Service Delivery Leads report to the Associate Director for North East and Yorkshire.

As a member of the North East and Yorkshire leadership team, you will be working within their Team Agreements. These will be shared as part of the recruitment pack, and form part of the recruitment process.

About You

You will have a proven record of:

• Management experience in relation to service delivery

• Experience of working in partnership with other organisations, ideally in health and social care/the NHS

• Experience of leading high performing teams with paid staff and volunteers and experiencing in growing and developing staff, volunteers and teams. 

• Excellent communication skills

• Ability to effectively balance a number of competing priorities, an agile and flexible approach to workload, and balanced decision making skills

This role requires travel across and within the North East and Yorkshire locality.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provides specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

Join the only charity in the UK providing lifelong support for all stroke survivors and their families, providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of our supporters and donors that this vital support can be provided. 

The Association is driven by ambition to improve the lives of everyone affected by stroke. This means they are determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of its people. Guided by an approach to solving inequity in stroke, the organisation is prioritising listening to, and learning from, lived experience across the charity.

The organisation is working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. Particularly from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the charity works.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and is committed to continuously improving its diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Service, Service Delivery, Stroke Support, Service Lead, Service Delivery Lead, Stroke Support Lead, Service Manager, Service Delivery Manager, Stroke Support Manager, Stroke Service Mangaer, Stroke Service Lead, Stroke Delivery Service Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.

We value your individuality, skills, professionalism, and passion for making a difference in this role.

We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.

We understand that few people will arrive fully equipped to meet every requirement of this role on day one.

What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.

You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.

Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.

Key Responsibilities:

• Onboarding new Members (service users), understanding their needs, and providing tailored support.
• Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.

What We Offer:

As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.

However, this role is intensive. Success requires inner strength, adaptability, and mental resilience.

Encouragement to Apply:

We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.

NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)

Job Title: CEO

Salary: Actual salary is £36,000 per year. (FTE £45,000)

Contract/ Hours: 4 days per week / 0.8FTE. The normal working week is 30 hours.

Annual Leave: FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.

Pension: Pension contributions of 5% per month will be paid by NUM and 3% per month will be deducted from salary.

Base/ Location: Must be UK-based. NUM is a national organisation with workspaces in Manchester and Glasgow and CEO will be required to travel throughout the UK and internationally.

About NUM:

National Ugly Mugs (NUM) was established in 2012 as a pilot project of the UK Network of Sex Work Projects. It is now the largest sex worker-serving violence prevention and survivor support service in the UK, with a mandate to ‘end all forms of violence against sex workers.’ All of our services are delivered with, by, and for sex workers and our work is grounded within three principles: 'Sex Workers' First; 'Quality Support'; and 'Learning and Innovation'. We support over 9,800 members, 85% of whom are active adult industry workers, with the remainder comprising a range of frontline practitioners and delivery partners. NUM advocates for the decriminalisation of sex work. To learn more about NUM visit our website: www[dot]nationaluglymugs[dot]org

Role Purpose:

The main purpose of the CEO is to provide inspirational leadership to NUM and ensure long term sustainability through innovation, strategic planning, effective governance, funding, and sound delivery of services. The CEO will take a lead role in the national policy advocacy work NUM carries out to achieve its objectives.

We encourage applications from people with lived experience of sex work.

Documents below contain and a full person specification and the main responsibilities of the role.

How to Apply:

To apply email your CV (no more than 3 pages) and an application covering letter (no more than 2 pages) to admin[at]uglymugs[dot]org[dot] by 5pm on 13th February. Please write CEO Application in your subject line or your application may be lost and not processed.

Short-listed candidates will be contacted for interviews throughout March. Interviews will include a presentation about your strategic direction, and will likely be followed by a second interview.

Your cover letter should set out why you are interested in the post and demonstrate, with specific examples from your experience and qualifications, how you meet the person specification criteria. Please also include two references (including your current or most recent employer; they will only be contacted after confirming this with you).

For a confidential discussion about the position, you are welcome to talk with long-standing board member Dr Laura Graham, laura.n.graham[at]northumbria[dot]ac[dot]uk.

We are committed to inclusion and equal opportunities in the workplace and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with and without disabilities. Please contact admin[at]nationaluglymugs[dot]org if you have any access needs regarding applying for this role or attending an interview should you have any access requirements or need any reasonable adjustments to be made. Applications are encouraged from people with sex work community experience. If this experience is shared in applications it will be kept confidential.

Charisma is working in partnership with Guide Dogs to appoint their new Director of Guide Dog Service. Guide Dogs, the world’s largest assistance dog organisation, offer a wide range of services to support people living with a vision impairment. Their expert staff, dedicated volunteers and life-changing dogs help people with sight loss to live actively, independently, and well.

This senior leadership role helps people with sight loss to live the life they choose through the direction, delivery and development of the guide dog service. The postholder will cultivate a high-performance culture, and will be accountable for strategic oversight of breeding, puppy raising, dog training, creating/supporting partnerships, rehoming, and dog health to ensure the provision of a high-quality service that meets the needs of service users, and brings strategic goals to fruition. 

The successful candidate must be able to demonstrate the following:

• Substantial track record of leadership at senior management level (or equivalent) in an organisation of comparable size and complexity.
• Experience of long-term service or operations planning to meet strategic objectives.
• Evidence of successful financial management.
• Track record in supporting organisational change, influencing, building and sustaining relationships to achieve results.
• Comprehensive knowledge of safeguarding regulations.
• An in-depth understanding of customer relations.

We are seeking a dynamic, inspiring and influential individual, able to serve as a role model for the organisation, displaying integrity and confidence. Experience of, and commitment to, continuous organisational improvement and the ability to act as a change agent will be essential.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Homebased with frequent travel to all Guide Dogs sites

Closing date: 19th January 2025

Charisma vetting interviews must be completed by close of play on the 27th January.

Interviews with Guide Dogs to commence w/c 10th February 2025

Role description

 The Research Programme Manager (RPM) is a key member of the HACT Services Team, with responsibility for successfully managing the delivery of research and consultancy projects across HACT’s Services portfolio. HACT’s Services portfolio has four key workstream, including: social value, health, data and housing and communities.

The RPM role involves the design and development of research and consultancy projects; set up and ongoing management of these projects; and effective engagement with HACT colleagues and Associates, partners and other stakeholders to ensure that work is delivered to a high standard of quality. The ideal candidate will bring strong programme management skills, interest in HACT’s areas of work, and a proven track record of managing research and consultancy projects throughout the project lifecycle.

Responsibilities

 Key responsibilities include:

• Leading on the design, set up, management and delivery of multiple research and consultancy projects across the HACT Services portfolio.

• Implementing robust project management processes and protocols, in line with best practice. This will involve routinely reviewing risks, issues and progress and taking actions as necessary to ensure minimum impact on project deadlines.

• Developing and implementing appropriate research methodologies, evaluation

strategies and research tools and analysis into research and consultancy projects.

• Leading on the production of high-quality research and consultancy project outputs, including formal outputs, informal progress updates to customers/partners etc, with input from the Head of Services and other colleagues as relevant.

• Providing support to project teams, including Associates, to ensure work is delivered to time and quality expectations, and within budget. This will involve coordinating and managing resources and information flows and ensuring quality assurance process take place on project outputs.

• Liaising with customers to set up and deliver projects, including leading on initial scoping work and development of project plans, progress meetings with customers and functioning as the nominated key project contact at HACT.

• Working with HACT’s communications team to develop powerful case studies, highlighting successful outputs and outcomes of the projects.

• Supporting income generation, in collaboration with other HACT staff, including contributing to research tenders and developing project ideas.

• Representing HACT with key stakeholders and at sector events.

• Staying abreast of issues in the social housing, built environment and health sectors, and feeding these into HACT work.

• Undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.

• Travel and occasional overnight stays across the UK will be required.

Skills and Experience

Essential 

• Minimum three years of experience of managing the delivery of research and/or consultancy projects to meet funders’ requirements, including to time and quality
• expectations, within budget.
• Strong Project Management skills, with the ability to manage multiple projects and project teams simultaneously to tight deadlines.
• Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines.
• Excellent time management, with the ability to work on multiple projects
• simultaneously and to tight deadlines whilst maintain quality.
• Ability to develop and utilise appropriate quantitative or qualitative methods and tools to support high quality research and analysis.
• Proven skills in writing for and speaking to a range of audiences to ensure impact
• Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners using different media.
• Experience in developing research proposals and track record of securing funding.
• Ability to work under own initiative, be flexible, and have a proactive approach to problem solving.
• Understanding and application of a range of research methods, including qualitative and quantitative methods

Desriable

• Experience of working in the social housing sector, built environment sector, community sector, or voluntary sector.
• Understanding and application of different evaluative approaches, including process and impact evaluations, Theory of Change
• Understanding of social housing, build environment, community, health or social impact

About HACT

 HACT’s products, services, consultancy, and research helps organisations to:

• Calculate social return on investment with rigour by using our Social Value Banks.

• Broker housing and health partnerships, demonstrate the importance of housing in delivering health outcomes and integrate housing into the delivery of health services.

• Measure impact, understand communities and demonstrate the value of community investment work through our insight tools.

• Provide a forum to network with partners to complement and strengthen success of delivery through our Centre for Excellence in Community Investment.

• Connect, share ideas and innovation, and develop sector specific tools such as the UK Housing Data Standards.

• Identify cost benefits, evaluate performance, and deliver strategic insights.

We are a deeply committed team, working with individuals and organisations who share our vision for impact, innovation, and collaboration within social housing and beyond.

Fundraising Manager

We’re at an exciting stage of expansion and are looking for a passionate and driven individual to lead our income generation strategy. In this pivotal role, you’ll collaborate closely with the CEO and leadership team to shape and execute a dynamic plan that ensures sustainable growth and long-term impact.

Role Description

The role holder will be a confident natural leader able to clearly set out and communicate a compelling future income generation direction for TDS. Additionally, the role holder will be a critical thinker who utilises real time data and past and future trends to make informed decisions, analyse past and current results in order to identify emerging opportunities, and embraces a continuous learning mindset that values both successes and failures.

Role tasks

• Update and oversee TDS’ fundraising strategy, plans and related targets by consulting with and securing the support of our Fundraising group.

• Work closely with the CEO to explore new fundraising initiatives and then evaluate and monitor progress vs goals.

• Support the CEO in identifying, developing and writing bids and grant applications. • Identify, develop and maintain relationships with community and corporate partners that support fundraising, pay as you earn, gifts-in-kind and volunteer engagement.

• Oversee fundraising events and activities undertaken by community and corporate partners, groups and individuals.

• Inspire the TDS fundraising staff and volunteer team, fostering a culture of ownership and accountability for income generation.

• Drive a refreshed telemarketing campaign to identify, acquire and engage corporate partners.

• Manage a team of volunteer Fundraisers who will help to deliver against actions in the fundraising plan.

• Review, refresh and guide TDS’ external communication strategy.

• Working closely with the CEO to represent Together Dementia Support across agreed public events and platforms.

• Develop and maintain supportive relationships with the Board of Trustees and lead interactions with the Fundraising and Communications groups.

• Create a positive TDS supporter experience that encourages sustained engagement through good stewardship.

• Work in a manner that always facilitates inclusion and empowerment, particularly of people with dementia and their carers.

• Provide reports for the CEO and the Board of Trustees.

•Any other role-related tasks as required by the CEO.

Please visit our website to download the recruitment pack and find out how to apply. We can only accept applications that contain a CV and covering letter explaining how you fit the job specification.

Moving Medicine is an award-winning initiative of the Faculty of Sport and Exercise Medicine UK (FSEM) aimed at improving health through physical activity. It provides healthcare professionals with practical tools and evidence-based resources to promote physical activity in clinical practice. Moving Medicine is our free, award-winning initiative, designed to provide clinicians and allied health professionals with accessible, evidence based, condition specific information to help give advice on physical activity at all stages of a patient’s treatment pathway.

We are expanding our impact through the development of additional Moving Medicine resources for patients. This will include managing the build of a new patient facing Moving Medicine website; the development of resources with our Moving Medicine Clinicians and partners; and working closely with our partner organisation Nuffield Health to demonstrate social impact.

Our partner Nuffield Health is the UK’s largest healthcare charity, driven by its purpose to build a healthier nation. Through our hospitals, fitness and wellbeing centres, and innovative community rehabilitation programmes, we support people to live healthier, happier lives.

FSEM and Nuffield Health’s partnership is based on our shared mission is to educate, encourage, and provide tools for people living with long term conditions to adopt movement as a vital component of their health journey. By improving readiness for change and increasing activity levels, this partnership strives to reduce the burden of non-communicable diseases and improve the quality of life for individuals across the UK.

We are seeking an experienced and motivated Project Manager to join our dynamic team.

To see the full job description, and to apply please visit our website.

Working as part of Signpost Stockport for Carers’ team to provide high quality support to unpaid carers. Working in partnership with Age UK Stockport’s Hospital Discharge Support team to contribute to, and in close collaboration with, the NHS Integrated Care Business staff team and other partners and stakeholders within the system.

To work positively to provide appropriate services to the unpaid carers of those Stockport residents who are being discharged from Hospital. The role is focused on working with carers, within their homes or other setting(s) that is appropriate and convenient for the carer, to ensure that they have the information and support they need when the person for whom they care is discharged, not only in that moment but for up to six weeks following that discharge.

The Hospital Discharge Community Carer Support Worker will need to demonstrate alignment with our organisation’s values:

CONNECTION – This person must be able to build relationships with a variety of people, including service users, stakeholders and staff. This is a key role in a small and busy team and this person must be willing to share with, and learn from, colleagues offering peer support and training, and cover for other staff on an occasional basis.

COMPASSION – To have an understanding of the issues faced by those with a caring responsibility and how this may impact the carer’s ability to engage with the process.

EMPOWERMENT – To recognise the role of the carers assessment review in facilitating change and celebrating what the carer is doing well.

RESPECT – This person needs to maintain boundaries, acknowledge difference and recognise the individual. They need the ability to build relationships with a variety of people, with an ability to draw out information, record accurately and without prejudice.

EXCELLENCE – To have high-quality, strengths based and outcomes-focused conversations with carers. The person needs to have pride in their work and be passionate about being the best that they can be. They will be an advocate of Signpost and for unpaid carers and feel excited about delivering a service of the highest quality.

Key tasks

To work as part of the team to deliver meaningful carer and service outcomes, within the remit of the contract specifications and requirements and current Hospital Discharge policy, as updated from time to time.

The key aspects of the role, include:

• To deliver statutory Carer’s Assessments as directed by the Signpost Carer’s Assessments Team Manager

• To provide targeted support for carers, helping them to overcome challenges, forge links with support services as appropriate and help them prevent their cared-for person being readmitted to hospital

Responsibilities

• Working with carers to identify and access the support, social and learning opportunities available to them online and face-to-face and use this to develop support and contingency plans

• To ensure that Stockport’s adult carers receive a comprehensive, informed, tailored and consistent service with regards to all that is available to support them in their role, in an appropriate and accessible way.

• To work as an effective team member, sharing skills and supporting colleagues

• To ensure that statutory responsibilities of this role are met on a day-to-day basis, including GDPR, safeguarding and health and safety

• To prioritise own workload, working closely and positively with the Team Lead/s to ensure the smooth and effective delivery of the Service.

• Collect and record information and data and to undertake monitoring, and evaluation as required to support required reporting

• Contribute to the requirement to maintain comprehensive information, knowledge, and intelligence in respect of carers information and support needs following a discharge from hospital.

• Liaise positively, with the statutory, private and voluntary sector as associated with the service.  Understand the current issues and requirements generally and specifically regarding hospital discharge.

• Assist with maintaining appropriate administrative systems and records to ensure a quality and effective operational service.

• Gather and collate statistical and other information and data as and when required and contribute to regular reporting on outcomes, statistics, and case studies

• Undertake Carer Experience Reviews / Feedback Reviews

• Assist with the effective promotion of the Service through voluntary and community sector networks, health and social care services and other services as required.

• Attend and participate in relevant conferences, meetings and training events or other meetings as required in line with the scope of the role.

• To be aware of all Signpost for Carers and Age UK Stockport activities and always positively represent the organisations

• To ensure that all work is undertaken in accordance with the aims and values of the agencies involved and in accordance with all relevant policies

• To carry out such other duties as the Senior Management Team may reasonably require in line with the role

The vision of Wild Impact (registered as Africa Foundation) is a future where the communities we partner with are (i) actively advocating for, and supporting, the restoration and conservation of the wild landscapes and seascapes we’re working in; and (ii) deriving meaningful socio-economic benefit from these areas.

Wild Impact currently works in 11 landscapes and seascapes situated in South Africa, Namibia, Botswana, Mozambique, Tanzania and Kenya, and are expanding to work in additional landscapes and seascapes in Africa, South Asia and South America.  It works in close collaboration with &Beyond, with a shared Impact Vision guiding and shaping the development and implementation of all projects.

The Wild Impact Theory of Change is structured around 4 focal areas:

• CONSERVING ECOSYSTEMS - supporting improved conservation of the natural ecosystems and biodiversity associated with these landscapes and seascapes
• FUTURE FOUNDATIONS – supporting improved access to primary health care and early-childhood, primary and secondary education in the communities that are the custodians of these landscapes and seascapes.
• TOMORROW’S LEADERS - supporting improved tertiary-education level skills and environmental education in the communities that are the custodians of these landscapes and seascapes.
• THRIVING COMMUNITIES - supporting improved climate change resilience, enterprise capacity, youth employment and sustainable tourism activity in the communities that are the custodians of these landscapes and seascapes.

To support the growth in Wild Impact’s conservation and sustainable development impact, it is recruiting a UK based Senior Partnerships Manager, who will be responsible for developing and implementating a UK and W. Europe focused fundraising drive. Expectation is that the successful individual will be able to increase our existing annual fundraising level of ~$750,000 by an additional ~$ 750,000 by 2026, and thereafter increase their personal fundraising contribution by at least 20% per annum.

The successful applicant will report jointly to the Wild Impact South Africa CEO and the Trustees of Africa Foundation (UK) and work closely with the worldwide Wild Impact Fundraising and Partnerships team.

KEY OUTPUTS:

Development and management of a UK and W. Europe based fundraising and partnerships strategy that will enable the implementation of the shared Wild Impact and &Beyond Impact strategy, including:

o The drafting and submission of all project profiles and grant applications.

o Development and dissemination of all donor and partner communications.

o The delivery and progressive improvement of all donor and partner reports.

o Actively engaging with all donors and partners, which will include significant regional and international travelling.

o Representing Wild Impact at Fundraising events and relevant conferences and workshops focused on Conservation and Rural Community Development.

SKILLS REQUIRED

• Minimum of a Graduate degree.
• Good understanding of biodiversity conservation, climate resilience and sustainable rural development.
• Proven experience in developing, leading and nurturing fundraising strategies, including individual, corporate, government, bilateral agency and foundation partnerships.
• Proven ability to establish and nurture Impact partnerships.
• Excellent communication, Information Technology, and financial management skills.

PERSONAL ATTRIBUTES

• Diligence, tenacity, self-motivated, ability to influence, disciplined.
• Strong knowledge of project implementation, data management, analysis and reporting.
• Fluent in English with excellent written, digital, and visual communication skills.
• Experience in conservation, climate resilience and / or sustainable development fund raising in Africa. Additional experience in Asia and South America would be beneficial.
• Passion for working in a not-for-profit environment.

Salary commensurate with qualifications and experience.

We reserve the right to not make an appointment.

Initial interviews with UK board members will be in UK. both in person and online. Candidates should preferably live in the Home Counties but not a rule breaker. Employment will be in Wild Impact UK but reporting to CEO Andrew Ventner in Johannesburg our HQ

Key information

Location: Bristol, Manchester, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: February 2025 (we are happy to work with you and your notice period)

Duration: Full-time, Permanent

Salary: £45,065 - £50,215 per annum if based in London. £42,490 -£47,640 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12pm, 17th January 2025

The Assessment Centre for this role will consist of an interview, a written assessment and a presentation (you will be given a brief to prepare in advance for this). Assessment Centres will take place on 24th January.

Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.

About upReach

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

Role Summary

The Head of Sector Programmes plays a significant role in  the strategy, design and delivery of our programme of support for students exploring their career options. This includes managing a team of Programme Managers who lead their own teams of Programme Coordinators to deliver key upReach programmes, planning high quality events, managing relationships with external stakeholders, and evaluating impact.

They will report to the Director of Programmes, and will be a member of the Programmes Senior Leadership Team, taking responsibility for the development and implementation of an effective programme design and strategy.

RESPONSIBILITIES 

Head of Sector Programmes: This person will contribute to upReach's mission by working to ensure the smooth running of upReach’s core programmes, focused on our sector-specific support. They will work closely with the Director of Programmes to provide oversight and strategic input for upReach’s student-facing programmes, setting the direction of travel and monitoring progress.

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit. 

PROGRAMME MANAGEMENT AND DESIGN 

Make strategic decisions regarding the design and delivery of our sector programmes of support for students, creating a 12 month plan in advance of the start of each recruitment cycle. 

Oversee multiple sector programmes, working closely with Programme Managers to monitor efficacy and ensure that high-quality, targeted interventions are delivered.

Guide the Programmes Team to design learning journeys (including events & opportunities) for Associates, in addition to the development of the resources, planning and delivery of events and opportunities relevant to the unique needs of the participants on our sector programmes. 

Manage and track team progress to ensure that all organisational OKRs regarding programmatic impact are achieved and reported on to the Board of Trustees.

Be part of the Programmes Senior Leadership Team, setting Programme strategy and agreeing focus areas of the Programmes team to ensure that upReach maintains/improves its impact. 

Take on a Deputy Responsibility for a key strategic area of organisational need within the Programmes team. 

Work with the Partnerships Team to make strategic decisions about new opportunities to grow upReach's existing and new partnerships.

TEAM MANAGEMENT

Manage a team of Programme Managers in a variety of locations, providing weekly 1-to-1 check-ins, reviews and personal development support. This includes coaching and enabling them to guide Programme Coordinators in their teams to manage day-to-day partnership responsibilities and relationship management.

Act as a role model within the Programmes Team, engaging in all programme interventions and activities to ensure successful, high quality programme delivery is embedded throughout the team.

Support with oversight of professional development within the Programmes Team, including objective setting, performance reviewing and appraisals.

Act as a Sponsor on key strategic Programmes projects, providing oversight and guidance to junior team members.

SKILLS 

The ideal candidate for Head of Sector Programmes should display these skills: 

Programme management at a senior level, including implementing and delivering interventions and guiding teams to meet objectives.

Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners, all levels of employees across the organisation and Trustees.

Strong ability to manage, coach and train teams.

Strong problem-solving skills and excellent organisational skills, to manage a varied workload.

Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

EXPERIENCE

To be successful, it is anticipated that you would have substantial knowledge and experience in:

Delivering all aspects of a programme end to end, from design to delivery and reporting and evaluation.

Overseeing multiple programmes simultaneously, ensuring consistent and high-quality delivery across all programmes.

Making complex decisions taking into account beneficiary needs, stakeholder needs, wider organisation strategy and the mission of the charity.

Driving unique programme Objectives and Key Results and contributing to wider organisational strategy, intervening and supporting where necessary to ensure these are both met.

Partnership management, in the corporate or charity space.

Working directly with key stakeholders to manage and grow a relationship and/or partnership. 

Managing and motivating a team remotely across different locations. This will also involve overseeing team performance and managing this where appropriate.

Managing individuals at different levels, including managers, and providing coaching and training to teams.

Taking a lead on finding solutions to problems, within a fast-paced environment.

Team Culture & Benefits: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

Flexible 37.5 hour week, around core hours of 10am-4pm. Hybrid working based in any of our 5 offices.

Statutory Holiday Entitlement of 25 days plus bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

Birthday leave.

Enhanced Parental Leave beyond statutory requirements for all team members. 

3% Pension Contribution, this increases to 5% after 5 years of working with us. 

Cycle-to-work and Tech buying scheme.

Monthly socials.

Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

Personal Development Budget, activated after 6 months in the role.

The opportunity to participate in our fantastic staff networks: 

Disability and Inclusion Network

Ethnic Minorities Network 

Green Network 

LGBTQ+ Network

Mindfulness Network

Parents and Carers Network 

Socio-Economic Background Network

Ready to apply?

Applications close at 12pm, Friday 17th January.  Early applications are encouraged as we will be scheduling interviews on an ongoing basis. 

Equal Opportunities

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

At upReach, we are committed to being an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We strongly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Role description

 The Head of Social Value (HoSV) is HACT’s specialist subject matter expert on social value and impact measurement. The post holder will be able to clearly explain what social value means and have knowledge of a range of impact measurement methodologies and how they can be applied in different contexts.

The HoSV will ensure that HACT maintains its position at the forefront of social value and impact measurement thinking, constantly identifying areas for innovation and development. The post holder will also build and strengthen relationships with customers by providing quality social value consultancy, training and research.

The HoSV will have regular contact with HACTs strategic partner, SImetrica-Jacobs, ensuring there is 2-way dialogue based on market intelligence, understanding competitors and any other feedback which will positively support HACTs position in the social value space.

Working at the cutting edge of how social impact measurement is used within the built environment, the post holder will have an enthusiasm to lead new thinking and the ability to be flexible, adaptable and to thrive on the challenge of working in a developing area and work closely with the Head of Services and Head of Customer to develop the product map.

The HoSV will be the ‘go to’ person within HACT for social value and will represent HACT as an expert in this field in the sector.

Responsibilities

 • Be the subject matter expert for social value and impact measurement at HACT, providing guidance and expertise internally to HACT colleagues and externally to customers. This will involve leading on the development of guidance materials for implementing HACT’s Social Value Banks and measurement methodology and practice notes.

• Deliver social value services to customers at the right level of quality, ensuring customer needs are met.

• Identify opportunities to enhance HACT’s social value services, expand HACT’s Social Value Banks and provide more value to customers.

• Identify business development opportunities for social value services within the housing sector, built environment and beyond.

• Build and manage existing relationships with partners, Associates, and other stakeholders, working with these partners to support delivery, information flows, and engagement with customers.

• Continually keep own expertise up-to-date and current through market scanning and analysis and use this insight to support improvements to the HACT offer.

• Represent HACT with key stakeholders and at sector events.

• Stay abreast of issues in the social housing, built environment and health sectors, and feeding these into HACT work.

• Undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.

• Travel and occasional overnight stays across the UK will be required.

Skills and experience

Essential

· Minimum 3 years of experience working in social value and impact measurement

· Proven track record in managing and delivering research/consultancy projects to meet funders’ requirements, including to time, budget and quality expectations

· Experience of developing and delivering training that applies complex issues into everyday organisational and individual behaviours in understandable ways

· Experience of working with customers to design new projects and secure income

· Demonstrable track record of preparing successful project proposals, consultancy briefs, and/or funding bids

· Proven skills in writing for/speaking to a range of audiences to ensure impact

· Innovation and drive – the ability to independently spot and successfully curate projects that respond to emerging opportunities

· Excellent time management, with the ability to work on multiple projects simultaneously and to tight deadlines whilst maintain quality

· Ability to work under own initiative, be flexible, and have a proactive approach to problem solving

· Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners using different media

· Good knowledge of a variety of social impact measurement methods and confident in both qualitative and quantitative research methods

Desirable

· Minimum 3 years of experience working in social value and impact measurement

· Proven track record in managing and delivering research/consultancy projects to meet funders’ requirements, including to time, budget and quality expectations

· Experience of developing and delivering training that applies complex issues into everyday organisational and individual behaviours in understandable ways

· Experience of working with customers to design new projects and secure income

· Demonstrable track record of preparing successful project proposals, consultancy briefs, and/or funding bids

· Proven skills in writing for/speaking to a range of audiences to ensure impact

· Innovation and drive – the ability to independently spot and successfully curate projects that respond to emerging opportunities

· Excellent time management, with the ability to work on multiple projects simultaneously and to tight deadlines whilst maintain quality

· Ability to work under own initiative, be flexible, and have a proactive approach to problem solving

· Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners using different media

· Good knowledge of a variety of social impact measurement methods and confident in both qualitative and quantitative research methods

About HACT

HACT’s products, services, consultancy, and research helps organisations to:

• Calculate social return on investment with rigour using our Social Value Banks.

• Broker housing and health partnerships, demonstrate the importance of housing in delivering health outcomes and integrate housing into the delivery of health services.

• Measure impact, understand communities and demonstrate the value of community investment work through our insight tools.

• Provide a forum to network with partners to complement and strengthen success of delivery through our Centre for Excellence in Community Investment.

• Connect, share ideas and innovation, and develop sector specific tools such as the UK Housing Data Standards.

• Identify cost benefits, evaluate performance, and deliver strategic insights.

We are a deeply committed team, working with individuals and organisations who share our vision for impact, innovation, and collaboration within social housing and beyond.

Do you have proven experience of managing CRM databases with a good understanding of how to configure, maintain and develop systems to support business strategy, processes and reporting requirements? Then join Shelter as a Supporter CRM Manager and you could soon be playing a crucial role at the heart of our Business Enablement team.

About the role

Right now, we’re looking for a database expert with experience of managing and developing CRM systems such as Microsoft Dynamics or Salesforce. Day-to-day, you’ll be responsible for engaging a diverse database community, helping them to get the most out of the system and working together to identify system improvements.  Using your experience of effective Helpdesk management you will provide an excellent support service to our CRM users.  We’ll also rely on you to ensure business requirements for CRM changes are properly gathered, understood and translated into efficient and effective technical solutions and tested thoroughly before deployment.  Exploring new ways to improve the quality of the data, you’ll be proficient in data quality monitoring and able to interrogate and update large data sets when required – all are aspects of this interesting and varied role.

Apply to be part of our team and be the change you want to see in society. 

Benefits  

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. 

About the team 

This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools. 

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything. 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Safeguarding statement 
 
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.  

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

We are seeking a highly skilled finance professional to perform this essential senior leadership, strategic financial  and management position in our London headquarters. The approximate annual income for Internews Europe and its subsidiaries, of which the post-holder has oversight, is c. £20m.

The post-holder will report directly to the COO for Internews Europe. The post-holder will be a leader on matters of corporate financial strategy, inter-Alliance financial accounting, budget management, and overall accounting operations.

This is an exciting opportunity to drive systems and process improvements in corporate financial management and planning, whilst also ensuring the smooth running of the financial service centre of the organisation.

The Finance Director is a key member of the Senior Management Team (SMT) in London, in addition to other international management units.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Key Strategic Deliverables will include the following:

· Lead on strategic financial management of Internews Europe, promoting effective and efficient processes to ensure the financial health and sustainability of the organisation.

· Oversee and deliver on the statutory audit and delivery of the Annual Report and Accounts in line with UK charity requirements.

· Act as the focal point in all financial matters for the Internews Board of Trustees, Finance and Audit subcommittee and the Senior Management Team (SMT)

· Act as the primary Finance Team representative of Internews Europe in the relationship with Alliance partners, modelling and implementing improvements in the recording of financial data and transactions and improving financial reporting to the Programme Management Units.

· Ensure timely production of financial management information to key stakeholders across the organisation to enable informed decision making and alterations to existing plans where required.

· Co-ordination of the annual organisational budget preparation process and ensure effective budget oversight and management by project and department managers

· Promote strong collaboration with colleagues from Grants and Contracts and Development Teams to reforecast and test progress towards annual targets for income and expenditure.

· Ensuring professional and compliant delivery of all Internews Europe financial processes, to drive improvements in processes and ensure all staff understand and adopt such processes

Finance Department operations Specific duties with support from the Finance Team will include the following:

· Management of the Finance Team, providing effective leadership and creating an environment where Finance staff can learn and develop professionally

· Oversight of core accounting processes including cash-flow planning and management, accounts payable and receivable, and analysis of the balance sheet debtors and creditors

· Management of the relationship for resource sharing and associated accounting transactions arising with the other entities in the Alliance network to facilitate combined management/programmatic reporting when required, while ensuring sufficient financial controls to ensure distinct financial reporting and protection of separate legal entity status.

· Oversight of international banking processes (GBP and foreign currency, income and payments) and Treasury management to minimise organisational risk and negative foreign exchange valuations.

· Primary holder of the Banking relationship, including monitoring banking arrangements in international offices

· Co-ordinate the monthly payroll process with HR colleagues and the external payroll bureau

Oversight of subsidiary financial processes

· Currently Internews Europe has two subsidiaries, Internews International (II) based in France and Internews Media Development based in Ireland, currently dormant.

· Oversight of financial processes including relevant controls, policies and procedures

· Oversight of financial reporting in accordance with relevant GAAP and regulatory requirements.

· Monitor local regulatory requirements and ensure compliance with relevant tax and reporting and audit requirements

Key Stakeholder Engagement and Compliance

· Primary advisor to SMT of ramifications of strategic decisions, including financial, tax and other regulatory impacts

· Input to strategic development initiatives regarding appropriate application of donor funding mechanisms and utilization of subsidiaries.

· Ensure compliance with the UK regulatory regime and with the requirements of our principal funders and other supporters

· Lead responsibility for ensuring the maintenance and regular review of all statutory and best practice policies and procedures, staff training and socialization of changes

· Assisting the Programme teams with interpretation of donor compliance requirements, their translation into Internews Europe operational and/or financial procedures, and their effective implementation

Participation in global business operations leadership

· Collaborate with other members of the global senior leadership team for efficient operations and execution of the mission

· Collaboration with Information Technology and Solutions for effective implementation of software and other technology solutions, providing information and expertise and support for appropriate budgeting and expense allocation.

· Collaboration with Enterprise Risk Management and Security team regarding identification and mitigation of financial and other risks, as well as preparing policy and reports in accordance with Charity Commission guidelines

· Collaboration with People and Culture team to ensure appropriate labour regulations, Internews policies, procedures and financial controls are adhered to in the processing of payroll and other benefits; includes oversight and development of payments to employees and consultants working outside of the UK on Internews projects.

· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.

SUPERVISORY RESPONSIBILITIES

The Role carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities including training employees; managing, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

*Direct Reports: Deputy Finance Director and Finance Business Partner Lead

 QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The criteria below are the minimum necessary for effective performance in the post. The applicant must demonstrate how they meet each of them through the application form and, when necessary, through job-specific tasks and at interview.

· Experience of managing financial and management accounts processes, including annual accounts for UK charitable entities, audits and external reporting

· Experience in a management capacity within an organisation of at least similar size and complexity to Internews Europe

· Experience of liaising with and advising non-financial managers and

· Experience of line management and leadership

· Experience of being key Board contact and engagement point

· Experience of managing external professional and service provider relationships

· Experience of major multi-lateral and bi-lateral donor requirements

· Experience of managing the external reporting and/or compliance functions of a comparable size of organisation

· Experience of working in, or dealing with, developing countries and fragile states

· Good understanding of charity finance regulations and systems

· Professional qualification in finance or accounting

· Knowledge of UK SORP

· High degree of proficiency in Excel

· Knowledge of ERP (or equivalent), particularly reporting tools usage and functionality

Person skills / aptitudes

· A willingness and ability to adopt a hands-on approach to your work

· A contemporary, supportive and transparent approach to management and leadership

· Be comfortable working in a collaborative, highly diverse and mutually accountable environment

· Strong communication, liaison and interpersonal skills to work effectively with people at all levels, and represent the organisation

· Strong analytical, problem solving and creative thinking skills

VACANCY TIMEFRAME:

Deadline for applications: 05 February 2025

PHYSICAL DEMANDS and WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

Expected business hours are generally Monday through Friday from 09:00am to 5:30pm. We operate a hybrid working model with attendance in the London office nominally one day per week on average.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.