Deaf Jobs
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Deaf Unity is seeking an experienced evaluation specialist to support evaluation of the charity’s projects, community activity and services.
Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity.
The overall aim of this commission is to equip Deaf Unity with a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. We require this in order (i) to improve the design and delivery of our services and activities, on an ongoing basis and (ii) to evidence the charity’s impact and the difference we are making in people’s lives, helping us to make a more powerful case for change and to recruit new funders and partners.
Deaf Unity: mission and purpose
Deaf Unity is a deaf-led charity, based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are:
-
leaving school to enter further/higher education
-
entering the workforce
-
progressing in the workplace
We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether.
From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers.
Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses). This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities.
Context for the commission
In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:
- Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.
-
Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS).
- We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly
-
Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies
- Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks
This commission directly supports objective 4.
In parallel with this, Deaf Unity will work with an Organisational Development consultant to make the transition from a freelance to an effective and well-managed PAYE staffing structure for the organisation, with strong systems and policies embedded across our teams.
This programme of development activity is kindly funded by Trust for London.
In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery.
Overview of role
The evaluation specialist will be required to support Deaf Unity’s CEO and Training & Services Manager in developing an appropriate evaluation framework and action plan to be applied across the breadth of the charity’s activities, with supporting materials (e.g. questionnaires; interview prompts; other approaches). This is in the context of projects that often serve the deaf community, where written responses to feedback forms/online surveys are not always appropriate.
The consultant will support the leadership team to put in place training (not included in the fee) and systems to ensure that freelance teams delivering Deaf Unity’s project and training activities have the necessary understanding, guidance and confidence to support effective monitoring and evaluation of these activities.
Elements of Deaf Unity’s work to be included in this framework are:
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interventions designed to support deaf people in successfully navigating key points of transition
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regular community activity: we are keen to assess e.g. the wellbeing and community-building aspects of Deaf Unity’s programmes
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learners’ experiences of our training courses
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formative evaluation: ensuring that new issues, lived experience and insights emerging through our regular community programmes feed into the charity’s plans and methodologies
We are keen to adopt relevant technology solutions to strengthen our evaluation systems and processes, and to integrate these with existing systems (e.g. CRM) wherever possible.
Schedule
We aim to start work on this evaluation project in April 2025, completing by end November 2025. We expect most of the work to be carried out in the first 4 months, with light-touch support thereafter. The evaluator will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments.
Time commitment: Expected approx. 10 days in total
Fees: Fixed fee is £4,500 inclusive of VAT and expenses
Specification
The evaluator will -
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Guide development of a suitable evaluation framework and supporting action plan for Deaf Unity’s year-round activity, to ensure that appropriate, relevant data and feedback are captured and analysed at relevant stages of delivery
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Support the training of staff and volunteers, to equip teams with the necessary skills and competencies in inviting and capturing feedback
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Advise on mechanisms for feeding community feedback into ongoing content and programme development/creation – and evidencing this process
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Advise on and support the introduction of appropriate technology/systems to support monitoring, evaluation and reporting
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Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that the evaluation process as a whole provides meaningful insights into the charity’s success in meeting these aims.
Person specification
Essential
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Evidenced skills and experience in evaluating the impact of activities and projects of this kind - from inception to final reporting
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Experience of designing and implementing successful approaches to collecting data and feedback, that encourage input from a range of audiences/communities
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Technically proficient, with experience of using modern technologies and methodologies to support and strengthen data collection, monitoring, evaluation and reporting.
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Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality; comfortable engaging with staff, participants, learners, and partners.
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Ability to produce evaluations that not only support funding requirements but also inform future decision-making and strategic planning.
Desirable
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An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants.
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Some knowledge of British Sign Language
It is anticipated that you’ll work remotely with occasional attendance at Deaf Unity events/programmes.
How to Apply
To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project. Please provide details of two referees.
Please submit this by 5pm on 7 April 2025. Please use “Evaluation Application” as your title.
This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.
Interviews will be held online in the week commencing 14th or 21st April 2025
Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.
We are planning the transition from a freelance to a PAYE salary structure and require support with:
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Designing an appropriate staffing structure
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Benchmarking salaries
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Business and financial planning
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HR/employment systems and policies, related training
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Governance
The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term.
Deaf Unity: mission and purpose
Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are:
-
leaving school to enter further/higher education
-
entering the workforce
-
progressing in the workplace
We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether.
From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers.
Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses). This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102.
Context for the commission
To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator, tutors and project managers/coordinators leading on different streams of activity. We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services.
Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising.
Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees.
This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.
In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:
- Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.
-
Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS).
- We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly
-
Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies
- Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks
This commission directly supports objective 5.
In parallel with this:
- Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives.
-
Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this)
This programme of development activity is kindly funded by Trust for London.
In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery.
Overview of role
The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include:
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A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan
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Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity
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Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission)
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A review of governance and existing policies
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Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice
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Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps
We will however welcome alternative proposals for how this work might most effectively be structured.
Schedule
We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments.
Time commitment: estimated 15-20 days over a 7-month period
Fees: Fixed fee is £8,250 inclusive of VAT and expenses
Specification
The consultant will -
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Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice
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Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies
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Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these
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Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind
Person specification
Essential
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Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources
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Comprehensive and up-to-date knowledge of employment/HR law and practice
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An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants.
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Experience of business planning for the voluntary sector
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Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality
Desirable
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Some knowledge of British Sign Language
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Familiarity with the XERO accounting system
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Commitment to values of social justice and equity
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Experience of working with the deaf community
It is anticipated that you will work remotely: Deaf Unity currently does not use a main office.
How to Apply
To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project. Please provide details of two referees.
Please submit this by 5pm on 7 April 2025. Please use “Organisational Development” as your title.
This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.
Interviews will be held online in the week commencing 14th or 21st April 2025
Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria.
The client requests no contact from agencies or media sales.
RNID Near You Co-ordinator (East Riding)
Remote working in East Riding of Yorkshire
£14,976 pa plus excellent benefits (FTE £24,960)
21 hours per week
Permanent
You will be joining us at an exciting time as we reopen services that unfortunately closed due to the pandemic. As a coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering:
- practical hearing aid support
- information on hearing loss and tinnitus
- hearing checks
You will be responsible for co-ordinating up to 15 drop-in services and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across East Riding of Yorkshire.
You will:
- Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions.
- Recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions and open new sessions as required.
- Work with NHS audiology to induct and train our volunteers to high standards.
- Promote our sessions to ensure maximum engagement from local hearing-aid users.
- Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We also know the value of a friendly face in local communities to support people where they need it most.
Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 22 April 2025.
Interviews: 29 April or 1 May 2025.
Supporting people who are deaf, have hearing loss or tinnitus
What you will be doing
We are looking to recruit a Corporate Fundraising Partnership Executive for a 12-month maternity cover to join our high performing, successful team based at the charities head office in Buckinghamshire, we can offer flexible hybrid working. We are looking for an individual to join our small team to support the development and implementation of the corporate fundraising strategy.
Key Responsibilities:
- To support the Head of Major Giving working with our corporate partners to achieve annual targets and the corporate fundraising strategy.
- Monitor the corporate inbox, deal with all enquires and respond promptly.
- Develop relationships with; external partners, colleagues in fundraising, dog operation team, senior staff, other hearing dogs colleagues, providing day-to-day management and support to maximise the impact and funds raised.
- Organise meetings and events in person and on teams, organise stand management and events for corporate partners, work with volunteers and colleagues to deliver high quality experience.
- Organise assets, working agreements and marketing activity to deadlines.
- Demonstrate excellent stewardship, keeping in regular contact with partners via email, phone calls and meetings, building strong, trusted relationships.
- Celebrating our partners by making sure they are thanked for any support and receive compelling and timely reports and updates on the charity’s work.
- Account manage corporate relationships. Work with external partners and internal colleagues to create and deliver the marketing plans for the partnership.
- Be proficient at using the CRM database to ensure all details are accurately recorded and updated with relevant information.
- Monitor the corporate section on the website, adding and updating as appropriate. Ensuring all permissions for logos and the content is approved
- Create a quarterly plan for LinkedIn posts to be posted weekly.
Hours: 35 hours per week; Monday to Friday, 9.00am - 5.00pm.
Contract: Maternity cover for 12 months.
For more information about the role, please download the job description.
What you need to succeed
- The ideal candidate will have excellent organisational skills and be able to work to tight deadlines.
- You will also need to have a keen eye for detail and have good time management skills.
- Additionally, being a team player is key to the role and you will need be at ease communicating with a wide variety of people including volunteers, donors, stakeholders and supporters.
- Experience or knowledge of working with corporate partners is essential.
How to apply
If you are interested in working in this varied and immensely rewarding job, please send your CV.
Closing date for applications: 5.00pm on Friday 11th April 2025.
If you are interested in working in this varied and immensely rewarding job, please send your CV.
Pay: £30,000 - £33,000 FTE per annum (depending on experience), pro-rated to £18,000 - £19,800 for 0.6 FTE
Contract: Nine month fixed term contract, May/June 2025 – January/February 2026. Part time, 22.5 hours per week (0.6 FTE). We are open to discussing flexible working and job shares
Apply by: Friday 4 April 2025 at 9:00am BST
We’re a small but ambitious arts charity on an exciting journey. We are transforming a half-acre industrial heritage site - New River Head Clerkenwell - into the national centre for illustration and a home for Quentin Blake’s archive.
We are seeking an experienced Database Manager to support us to implement Salesforce as our CRM system.
Updating our data management will be essential to the success of Quentin Blake Centre for Illustration. As Database Manager you will support teams across the organisation to migrate from Salesforce NPSP to Salesforce Nonprofit Cloud and ensure that we have in place the database configuration, knowledge and good practice to open effectively in Spring 2025.
Quentin Blake Centre for Illustration champions art that is dynamic and diverse; we want our team to reflect that. We’re an inclusive and flexible employer, happy to hear from full-timers, part-timers and job-shares.
In recognition of underrepresentation in our staff team we will be offering guaranteed interviews to D/deaf and disabled applicants and applicants of African, Caribbean, Central Asian, East Asian, Latinx, South Asian, South East Asian and West Asian heritage whose applications meet the essential criteria listed in the Database Manager Job Pack.
Please download the Job Pack from our website for more details on the role, what we are looking for and how to apply.
We are registered as a Disability Confident employer. Please let us know if you have any access requirements that need to be met to support you to make an application or participate in the interview process.
An online information evening for this role will take place on Tuesday 25 March from 6:00pm – 7:00pm GMT. This is an opportunity to meet our team, find out more about our work and ask questions about the role. If you would like to attend, please email us and ask us for joining details.
The client requests no contact from agencies or media sales.
Call for expression of interest
Enhancing Economic Empowerment Opportunities for Persons with Disabilities in Zimbabwe
Fee: To be negotiated
Location: Harare, Zimbabwe
Responsibilities
About the role
In 2023, Sightsavers partnered with the Federation of Organisations of Disabled People in Zimbabwe (FODPZ), the National Association of Societies for the Care of the Handicapped (NASCOH), Deaf Women Included (DWI) and the Ministry of Public Service, Labour, and Social Welfare, to launch an Economic Empowerment Project for Persons with Disabilities. This is a three-year project implemented in Harare and Bulawayo provinces, with a project end date of December 2025.
The purpose of this consultancy position is to support and coordinate Economic Empowerment (EE) project activities from 01 June up to 30 September 2025. The consultant will support the Economic Empowerment project to manage activities and relationships with key stakeholders. As the post holder you will ensure that the project is planned, implemented, coordinated, monitored, evaluated, and adapted to the highest possible quality standards.
Further duties and responsibilities include:
Project Delivery
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Work with the country project management team and other funding / resources partner to coordinate implementation of activities and sharing of lessons learned.
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Manage all aspects of the project cycle with the partners including effective planning, start-up, implementation, monitoring and evaluation, financial and asset management, reporting, documentation and closeout.
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Liaise and work with the Global Technical Leads (Disability Inclusive Economic Empowerment) and other internal expertise as required.
Monitoring, Evaluation and Learning
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Ensure high quality and ethical MEL approaches are embedded in all interventions in the context of a project that is fast paced and innovative with continuous cycles of monitoring, evaluating and adaptation.
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Support tool development/adaption e.g., participant database, tracking entrepreneurs, ILO tool, Three Circles Tool, informed consent forms, surveys, feedback forms, participant registration forms
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Support learning and adaptation through developing and implementing tools, events and processes e.g., learning logs, action learning groups, qualitative and quantitative data collection tools, analysis and dissemination of performance data.
Work with partners
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Identify partner organizations with whom Sightsavers can work to achieve the project and organization’s strategic objective of ensuring that people with disabilities have equal rights and opportunities through both service delivery and advocacy
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Build effective partner relationships and support longer-term relationships that go beyond the duration of the project by disseminating information and advocating for the project’s goals.
Finance and Resource Management
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Support project partners in the preparation of budgets and forecasts.
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Monitor expenditure of project financial resources in liaison with the Finance Support Services Officer and the Country Director.
Information and Communication Management
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Be proactive in providing good quality information on case studies and interesting news stories relating to the project to support preparation of fundraising materials and advocacy materials
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Ensure that the country project management team, fund-raising, and communication department in HH receive appropriate materials and information as required to support donor reporting requirements.
This consultancy is highly varied and involved and the list is not an exhaustive list of duties or responsibilities. Please see the Terms of Reference (ToR) for full duties, requirements, and deliverables.
Skills and Experience
As the successful candidate you will have a tertiary qualification (bachelor’s or above) in social sciences, education, development studies, or public health or equivalent, relevant and transferable working experience. You will be familiar with national legislation and policies in the field of disability, human rights and employment, and have significant experience implementing projects, including experience of the disability sector and gender mainstreaming.
Further requirements include:
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Experience with labour market issues including labour market assessments, skills training/development, internships, employer engagement, disability inclusion, job placements and job fairs.
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Experience in project monitoring, evaluation and learning.
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Experience of designing, managing and carrying out advocacy work for social inclusion/disability projects.
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Experience providing technical assistance to other organizations.
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Knowledge of current issues and best practices in disability, UNCRPD, the Sustainable Development Goals (SDGs) and employment is desirable.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
Next Steps
To apply for this exciting opportunity, please submit your CV and complete our Expression of Interest (EOI) form via our recruitment portal. Please also be sure to attach any examples of similar peer reviewed work you have completed, as this will enable us to better understand your experience. We are also interested in learning of your motivations for applying.
We anticipate that in-person interviews will take place during the week commencing 14 April and the evaluation process will include an oral interview, to be completed by shortlisted candidates.
The anticipated start date for this consultancy is 1 June 2025
Closing date: 6 April 2025
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are & why you’ll love working with us:
At Latin American House (LAH), we believe in empowering the Latin American community in the UK by providing essential services, support, and opportunities for a better future. For over 40 years, we’ve been at the heart of our community, helping individuals and families navigate life in the UK, offering legal advice, education, cultural programmes, and social support.
Join our small but dynamic team and make a real impact by ensuring the financial health of an organisation that is changing lives every day.
The role & why it matters:
We’re looking for a Finance Manager to oversee our financial operations, ensuring we remain sustainable and compliant while continuing to grow and support our community. Your work will directly impact the lives of Latin Americans in the UK, ensuring that we can continue to provide essential services to those who need them most.
As a key member of our team, you’ll oversee our financial operations, ensuring transparency, efficiency, and compliance while supporting our work with the Latin American and local communities in London. You’ll work closely with the Director and Board of Trustees, managing a diverse duties, from budgets and financial reports to payroll and grant funding. You’ll also oversee a Bookkeeper to help us drive our mission forward!
Key Details:
- Job Title: Finance Manager
- Salary: £38,857 per annum pro rata
- Pension: Government Workplace NEST Pension Scheme
- Hours per week: Part-time (15 hours per week)
- Location: On-site at Latin American House (NW6 4TA) - currently hybrid working
- Reports to: Director and Board of Trustees (dotted line)
- Responsible for: Bookkeeper
- Contract: Permanent
***
Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis.
Pre-employment checks: Enhanced DBS check, two satisfactory references, and right to work in the UK
***
Key Responsibilities:
- Lead financial planning, budgeting, and reporting, ensuring transparency and accuracy.
- Oversee day-to-day accounting and financial controls.
- Prepare and monitor budgets, tracking income, expenditure, and restricted funds.
- Ensure compliance with charity financial regulations and reporting requirements.
- Manage payroll, banking, and financial records alongside our Bookkeeper.
- Work with the Director and Board to develop financial policies and assess risks.
- Provide financial insights to support funding applications and grant reporting.
What we’re looking for:
✅ Qualified accountant (CIPFA, CIMA, ACA, ACCA) or equivalent experience.
✅ Proven financial management experience, ideally in a charity or non-profit setting.
✅ Strong budgeting, reporting, and analytical skills.
✅ Experience with Xero or similar accounting software.
✅ Excellent communication skills, with the ability to present financial data to various stakeholders.
✅ Ability to prioritise multiple projects and meet deadlines.
Desirable (but not essential):
➕ Experience managing grants and restricted funds.
➕ Understanding of charity governance and Board-level reporting.
➕ Knowledge of financial risk management in the charity sector.
➕ Fluency in Spanish is a plus!
We offer legal and social advice in relation to benefits, housing, and employment law, as well as opportunities to acquire life-long skills

The client requests no contact from agencies or media sales.
Salary: £25,643 - £30,161 pro rata
(Based on the full-time salary of £42,480 - £49,965 per annum)
Part Time: 24.75 hours / 3 days per week
We are looking for a Complaints Manager to join the BFI. You will be responsible for overseeing and resolving any issues or complaints from customers and other stakeholders about our products or services ensuring these are handled efficiently, fairly, professionally and on a timely basis.
The BFI has a public and industry remit and therefore has responsibilities to a wide range of audiences, partners and stakeholders including Government and industry.
The complaints process covers all such BFI activities including complaints from both customers and applicants for funding, so all reference to customers and applicants here includes the full range of those who interact with the BFI.
We recognise that we won’t always get it right first time and therefore view complaints as invaluable learning opportunities. We are committed to understanding and addressing customer and applicant concerns, using feedback to drive continuous improvement and foster a culture of openness. By embracing this mindset, we aim to enhance our services and create a more positive experience for our customers and applicants. Promoting this appropriately to colleagues across the BFI is a key aspect of the role.
Key responsibilities include:
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Developing strategies to address customer issues, ensuring customer satisfaction, and ensuring our processes and systems for management of customer complaints and issues are appropriate, reflecting best practice and kept under review on the principle of continuous improvement.
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Provide advice, guidance and support to staff, enabling them to take necessary actions and where necessary directly intervene to resolve complaints and complex issues, as well as supporting staff in their understanding of complaints as a learning opportunity.
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Proactively de-escalate and avoid challenges arising from complaints and complex issues by promoting knowledge, skills, and confidence among colleagues.
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Continuously seek ways to improve the complaints handling process and customer satisfaction and develop and implement policies and procedures to improve the complaints handling process.
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Manage complex cases that require a higher level of attention and expertise.
We are looking for candidates who have:
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Proven experience in a complaint handling or customer service role, with a focus on complex case management.
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Experience reviewing complaints processes and seeking areas of improvement within a best practice framework.
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Understanding of relevant regulations and industry standards related to complaints handling.
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Strong influencing and negotiating skills, problem-solving skills, excellent communication abilities, and a high level of empathy.
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Ability to develop learning and development opportunities focused on customer service and complaint resolution.
A full list of responsibilities and minimum requirements can be found in the job description.
About the BFI
We are a cultural charity, a National Lottery distributor, and the UK’s lead organisation for film and the moving image. We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow.
At the BFI you’ll enjoy benefits such as excellent support for working parents, 25 days annual leave (plus bank holidays and additional paid time off at Christmas), tickets to BFI festivals and events plus many others.
We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups, who identify as D/deaf and disabled and/or are Black and Global Majority. We guarantee a first interview to our under-represented groups who meet our minimum requirements.
Further details about the role, the BFI and our benefits can be obtained by visiting our website.
The closing date for applications is 23:59 on 10 April 2025
First interviews will be held on w/c 21 or 28 April 2025
The client requests no contact from agencies or media sales.
Age UK York is a local charity passionate about supporting older people in York to live more rewarding lives through practical support and advice.
Our services aim at improving the quality of life for vulnerable and isolated people, maximizing their independence and helping them to remain safe and comfortable in their own communities for as long as possible.
The Supporting Independence Service (SIS) offers companionship and practical help, maintaining people’s individual dignity, privacy, freedom of choice and being treated with respect.
As the Supporting Independence Manager you will lead and oversees our SIS contract with City of York Council (CYC) and other aligned programmes of work.
You should be confident in conversing with people, some of whom have hearing or cognition difficulties, by telephone, online, and face-to-face. Lone working is required, as is access to transport - you will be required to travel within City of York boundaries to see people in community venues or their home environment, as well as working from our office in Margaret Street, York.
We focus on doing the best for our service users and colleagues. You'd be joining a friendly team both in the Supporting Independence and Information and Advice Service and the wider organisation.
Key Responsibilities:
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Working with the Deputy Chief Executive, set, monitor and manage service budgets; and ensuring effective use of resources
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Deliver the SIS in line with quality and performance requirements ensuring effective and timely support to local people and continuing development of our offer in line with need
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Leading the recruitment and selection, support, supervision and training of staff and volunteers in the Supporting Independence Service
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Leading Age UK York’s relationship with a range of partners including but not limited City of York Council, health partners, the Voluntary and Community Sector, service users and their families
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Maintain an awareness of current local and national issues affecting older people where necessary, researching new information and resources, also work with partner agencies relevant to our client group
Qualifications, Skills and Experience:
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You should be experienced in building a strong and open culture, focused on outcomes for the service users, and have experience of working with older people
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You are used to working in partnership with other organisations and managing staff, including teams working remotely
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You have experience of managing a budget, working to control costs and of contract management and working with funders to effectively deliver a service
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Knowledge and understanding of co-creation practices as part of continuous learning and improvement
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You should have access to transport to attend external meeting in City of York boundary area
Salary and Benefits:
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Up to £28,176.46 pro rata for part time
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A genuinely friendly and supportive environment
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Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.
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Birthday day off
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Enhanced sick pay after 6 months of service
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Flexible work schedule
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Potential for funding towards professional qualifications
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Employee discounts
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Free eye test
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Free flu jab
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Free DBS (Disclosure and Barring Service)
How to Apply: Please submit an up to date CV and Supporting Statement
Application Deadline: Midnight Tuesday 15th April 2025
Potential Interview Dates: w/c 21st April
Equal Opportunity Employer: We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.
The Latin American Women’s Rights Service (LAWRS) is a human rights, feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs and facing barriers to social protection. Around 2,000 women use our services every year, benefitting from practical and emotional support, learning new skills and improving their own opportunities. We strive to provide essential tools for women to empower themselves in their pursuit of personal and social change.
The Research and Engagement Policy Officer will be responsible for supporting the development of LAWRS’ policy, advocacy, and campaigning work through research co-development with a group of migrant survivors of domestic abuse. This research will highlight the barriers experienced by migrant survivors in accessing healthcare and provide opportunities for co-production and participation in policy, advocacy and campaigning spaces for women facing severe disadvantage due to intersectional inequalities.
This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.
*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese.
Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.
The client requests no contact from agencies or media sales.
Programmes Administrator (Greater Manchester & Other Regions) £22,000 per annum (pro-rata)
Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.
Remote working, with the option for hybrid working (two days working from home, two days in the office in Manchester, and the remaining day up to you).
At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like the opportunity to:
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Be part of a dynamic, values-driven organisation working to achieve lasting social change?
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Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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Help shape a growing organisation?
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Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?
If so, this may be the role for YOU!
About the role
The Programmes Administrator will be in charge of the smooth running of 1MM Mentoring Programmes in Greater Manchester and other regions, including the supporting of mentors & mentees through their journey. By ensuring a fast and effective onboarding process, timely communication, and ongoing support for our participants the Programmes Administrator will assist Regional Managers and/or the Head of Delivery with maximising the positive impact of 1MM’s mentoring programmes.
For a more detailed job description, please see the job pack attached.
Remuneration and benefits: Salary bracket of £22,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata) plus 3 additional days at Christmas.
**Please note that applications submitted without a Covering Letter will not be considered**
Please could we ask you to complete and return the DEIB monitoring form with your application.
For further details on how to apply, please see application guidelines attached.
To transform our society by connecting one million young people with one million opportunities.





The client requests no contact from agencies or media sales.
The Latin American Women’s Rights Service (LAWRS) is a human rights, feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and facing barriers to social protection. Around 2,000 women use our services every year, benefitting from practical and emotional support, learning new skills and improving their own opportunities. We strive to provide essential tools for women to empower themselves in their pursuit of personal and social change.
LAWRS’ Generalist Advice service provides information, advice, casework, advocacy and support to Latin American migrant women in the areas of housing, welfare benefits, money, employment rights and immigration.
The Generalist Advice Caseworker will have an excellent command of English and Portuguese and will join the Generalist Advice Team and be responsible for undertaking a caseload of service users, providing free, confidential, one-to-one information, advice, casework and advocacy for Latin American women in the areas of housing, welfare benefits, money, employment rights and immigration, according to their expertise.
The post holder is responsible for ensuring adherence to the Advice Quality Standards
This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.
*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese.
Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.
LATIN AMERICAN WOMEN’S RIGHTS SERVICE (LAWRS)
Policy Officer on Young Women and Girls
Part time: 14 hours per week
Salary: £32,250 pro rata
We are excited to open this call for a brand-new post at LAWRS! We are seeking a highly motivated young woman who wants to start her career in policy, advocacy and campaigning to join our team as Policy Officer on Young Women and Girls.
The Policy Officer will collaborate with the Policy Team and Sin Fronteras’ Young Women’s Advisory Board to advance LAWRS’ Step Up Migrant Women campaign for young migrant women and girls.
The Policy Officer for Young Women and Girls will have strong communication, advocacy skills in the area of young migrant women and girls, political judgement, and networking abilities. You must be dedicated to addressing inequality and violence against women and girls.
The main duties of this post include:
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To develop, plan and implement a policy, advocacy and campaign strategy on the needs of young migrant women and girls, based on the findings from the Young Women’s Advisory Board (YWAB) reports.
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To influence positive change at the local, London, and national levels in the focus areas of the campaign.
You will have an excellent command of English, and Spanish and/or Portuguese.
This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.
*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese.
Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.
The client requests no contact from agencies or media sales.