Database manager jobs

Full time 37 hours, permanent position
Salary in the range £56,869 - £69,506 per annum

Based in Reading -  hybrid working available (1-2 days in the office)

About us

PACT is a supportive and respectful charity where people are genuinely passionate about what we do and are at the heart of everything we can achieve together. 

We change lives by building and nurturing adoptive families and empowering women, children and parents to rebuild after trauma and embrace a positive future.

Established in 1911, we are now one of the UK’s leading charities in its field dedicated to finding secure and loving families for children waiting to be adopted, continued support through therapeutic services, supporting and empowering women facing multiple disadvantages and the recovery of children affected by domestic abuse.

The role

We are looking for an experienced Head of People and Operations who is passionate about our work and who will flourish in a values-based culture founded on professionalism, positivity, innovation and a genuine desire to help others.

Reporting to the Chief Executive Officer and a member of the Senior Management team, this is a key role that leads a dedicated team responsible for ensuring that the charity has exceptional people and providing them with the necessary resources and equipment to excel in their roles and thrive.

Committed to delivering excellence, you will seek opportunities to enhance the services you and the team provide across the charity and will be a champion for people’s wellbeing and a culture of inclusion.

About you

To flourish in this role, you will need to be a confident and trusted CIPD qualified practitioner, who has significant experience of working in a generalist HR role at a senior management level.  You will need excellent knowledge and practical application of employment legislation.

A skilled and considerate communicator, you will enjoy managing, motivating and coaching others as well as working collaboratively to find pragmatic solutions to issues and challenges. 

Given the size of the charity and the team, you will be comfortable in a dynamic role where no day is the same; moving easily from strategic to operational tasks and ways of working. 

Whilst you do not need to be an expert in offices services and facilities and IT systems and applications, a general understanding and desire to learn would be an advantage.

If this sounds like you then visit our website and apply today to join an amazing organisation and be part of something that is truly special. You will also find contact details on our website for an informal discussion about the role.

Closing date: noon, Wednesday 30 April 2025

Interview dates: Monday 12 May, Wednesday 14 May and Tuesday 20 May 2025.

Other roles you may have experience of could include: Head of Human Resources, Senior Human Resources Business Partner, Senior HR Manager, HR Consultant, Head of Operations, Head of Support Services

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Join a small, dynamic team and use your technical skills to play a pivotal role in our Data & Insights team as we support the wider organisation to better use and understand our data.

CRM Data & Insights Analyst
Job ref: CDIA
Salary: £32,000
Location: Old Street, N1 7NH. Most office-based staff work hybrid, working part of the time in the office and part of the time at home.

You will be a key member of the Data & Insights team, responsible for ensuring our data is accurate, complies with all relevant legislation and helps the wider team to make informed data driven decisions.

You will be responsible for helping with the daily management and administration of the Dynamics CRM system and integrations with other systems, with a particular emphasis on supporting CPRE’s fundraising, supporter care, and campaigning activities. You will ensure data accuracy through regular data cleaning, improvements, and de-duplication processes.

In addition, you will provide timely and accurate data selections and create visual reports to support various organisational needs.

Using your mathematical knowledge and statistical tools you will analyse data, providing interpretation and understanding the numbers within the models. Through this you will support the fundraising team to extract value from our Data Sets by identifying correlations in customer behaviours and giving propensities, leveraging both internal and external data.

You will also work closely with the Finance Team. This is an excellent opportunity for someone with excellent analytical and processing skills who wants to take their first step in an analytical career.

We are committed to developing an inclusive and diverse CPRE in which everyone feels supported, valued, and always able to be themselves at work, because we recognise that a diverse and inclusive workforce is important in achieving our vision of a thriving, beautiful countryside for everyone. We therefore welcome applications from people of all backgrounds.  People from ethnic minority backgrounds and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of ethnic minority background and/or disabled, we are particularly interested in receiving your application.

Closing date: 9am on Tuesday 22 April 2025
Interviews: Friday 9 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPRE is an equal opportunities employer.

No agencies please.

Prospectus are excited to be working with our client to help them recruit for a Direct Marketing Manager (Acquisition) to join their team. The group is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies.

Since it was founded in 1963, the organisation has run over 78 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world.

This role is offered on a permanent contract basis paying a salary of £40,560 per annum with flexible hybrid working arrangements available at their London office.

The Direct Marketing Manager (Acquisition) is responsible for delivering key direct marketing activities during appeals for major disasters or emergencies. The post holder will work closely with the Head of Public Fundraising and relevant staff to develop and deliver direct marketing in appeals. They will work with the Public Fundraising team to utilise a large database of supporters for communication by email, SMS, and direct mail. They will identify new fundraising channels and ideas for increasing the impact of income generation. The post holder will also lead the benchmarking process of Member Agency fundraising performance following each appeal Period of Joint Action (PJA).

They are looking for someone with demonstrable direct marketing experience with a focus on high volume donor acquisition. They are looking for a candidate with a demonstrable experience of direct marketing techniques such as direct mail, email and SMS. They are looking for someone with a demonstrable track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. The ideal candidate will have excellent knowledge of direct marketing initiatives in an International Development context and experience of working within the international sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Tearfund is looking for a Marketing Officer - Legacies to support our Legacy and In Memory marketing to increase the awareness amongst our audience about leaving a legacy to Tearfund.

The central purpose of the Legacy Team is to raise awareness of the opportunity to leave a gift in your will to Tearfund, stewarding with care and excellence those who have chosen to do so and to acquire more legacy pledgers for this growing income stream. 

You will have an understanding of fundraising and marketing principles, with a natural ability to communicate effectively with supporters and proven experience of administration skills to ensure all legacy-supporter records are accurately maintained and updated. 

We are looking for a candidate who:

• Can demonstrate good understanding of fundraising and marketing principles
• Can communicate well with existing and potential legacy supporters
• Has excellent organisational and administrative skills for effective database management

Do your skills match what we're looking for? If so, please get in touch - we would love to hear from you!

Please note this is a permanent part time role working 21 hours per week. The full time salary is £33,572 per annum. The part time salary is £20,143.20 per annum. The working pattern to be agreed with the line manager. 

Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Are you ready to take the next step in your fundraising career by leading a new business team that creates impactful partnerships and raises vital funds to support St Mungo’s mission to end homelessness?

We are seeking a Corporate Partnerships Manager – New Business to join our high performing Corporate Partnerships team.

Over recent years, St Mungo’s has seen significant growth in corporate partnerships. We are proud to have a number of long-term relationships with companies from a range of sectors including, Bloomberg, Taylor Wimpey and The Deposit Protection Scheme who share our commitment to ending homelessness and rebuilding lives. Reporting to the Senior Corporate Partnerships Manager this role will be responsible for leading the new business team and adopting a strategic approach to new business across the corporate partnerships and wider fundraising team.

The role of Corporate Partnerships Manager – New Business, offers a unique opportunity for personal and professional growth, with support to develop your skills and make a real impact on the lives of people we exist to support. In this role, you will:

• Lead and oversee new business activity (strategic, COTY, commercial and brand partnerships)
• Develop relationships with prospective partners from proactive outreach
• Develop high quality pitches and proposals to secure partnerships
• Use a relationship led approach to build the new business pipeline, maximising potential for high-value, strategic, multi-year, multi-faceted partnerships
• Develop and implement resources and processes for new partnership opportunities
• Ensure St Mungo’s strategic priorities are addressed through our partnerships and that the brand is protected and appropriately valued

In this role you will be required to work flexibly for at least 2 days per week from our head office in Tower Hill, London. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s locations.

About you

The successful candidate will be able to demonstrate the following skills and experience.

• Proven eexperience of securing new multi-year, high value partnerships, as well as brand and commercial partnerships.
• Demonstrable experience of negotiating, influencing and creating partnership agreements.
• Experience of leading, motivating and managing people to achieve team and organisation objectives.
• Excellent written and verbal communication skills.
• Proficiency in IT, especially Microsoft Office and databases such as Raiser’s Edge.

We are creating a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 21 April 2025

Interview and assessments on 1 May 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Competitive salary and other Benefits

Are you an inspiring storyteller who knows how to connect with supporters and drive action? Are you looking for a role where you can bring creativity, insight, and purpose together to create real change?

We’re looking for a strategic and motivated Individual Giving Officer to lead the development and delivery of innovative direct marketing campaigns across print and digital channels. You’ll play a pivotal role in growing our supporter base, increasing income, and delivering exceptional donor experiences — with a special highlight being your involvement in our flagship BBC Radio 4 Christmas Appeal, now in its 99th year and raising close to £2 million annually.

You’ll work closely with colleagues across Fundraising, Digital, and Supporter Care, as well as with external agencies and suppliers, to deliver high-quality, insight-led campaigns that deepen engagement and drive impact.

This is an exciting time to join the team — we have ambitious plans for growth and innovation in our Individual Giving programme, and this role offers the chance to help shape and deliver that vision. If you thrive in a collaborative environment, have a strong eye for detail, and want to make a meaningful difference, we’d love to hear from you.

Job Description

Job Title: Individual Giving Officer

Responsible to: Head of Individual Giving

Contract type: Permanent; Full-time (35 hours a week)

Salary: £33,000

Hours: 35 per week

Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN. Bloomsbury & Holborn Coworking & Private Offices (runwayea.st) 

We offer flexible and hybrid working, but office-based work will be expected regularly.

Main purpose of role:

The primary purpose of this role is to develop and deliver innovative direct marketing campaigns that drive donor engagement across our regular giving and cash programmes. As an Individual Giving Officer, you will play a crucial role in shaping our fundraising program. A highlight of this opportunity is supporting the delivery of our flagship BBC Radio 4 Christmas appeal, a campaign that is now in its 99th year and generates nearly £2m each year.

We have ambitious plans in place to expand our donor base and increase income through our individual giving activity and we are looking for a passionate, strategic professional who can help us turn these plans into reality. This role offers an exciting blend of strategic planning and campaign delivery giving you the chance to make a real difference in supporting our work preventing homelessness.

Main duties and responsibilities:

• Project manage multiple direct marketing campaigns delivering accurate campaigns on time, on budget and to a high standard.

• Work across the organisation to gather engaging content for our direct marketing activities. Write and review copy for collateral used for engagement, conversion and acquisition activities.

• Completing relevant campaign management documents including post-activity analysis reports, identifying learnings and recommendations for future campaigns, and writing internal and external briefs.

• Support the Head of Individual Giving with forecasting and reporting across financial and non-financial KPIs in relation to the Individual Giving programme.

• Ensure excellent communication and liaison between the St Martin’s Charity’s Fundraising team, marketing agencies, suppliers and key stakeholders.

• Work with the CRM Manager to ensure that all campaign data is utilised and captured efficiently, effectively and accurately.

• Work with the Senior Digital Marketing Manager to ensure the Charity optimises digital fundraising opportunities in relation to individual giving.

• Acting as a day-to-day contact with external agencies ensuring high quality delivery of campaigns on time and on budget.

• Maintain a close working relationship with the Supporter Care Officer so that they are aware of all activity and able to respond to enquiries and complaints

• Keep abreast of key individual giving fundraising trends and issues and the regulatory environment.

• Ensure all St Martin’s Charity’s Individual Giving communications are consistent with the Charity’s brand values.

• Reflect the Charity’s approach to Equal Opportunities and Equity, Diversity and Inclusion

PERSON SPECIFICATION

Experience

Essential

• Demonstrable experience of project management across a range of direct marketing channels including print and digital.

• Experience of copywriting.

• Experience in researching content for fundraising and marketing materials.

• Experience of writing creative, response fulfilment, data selection and print production briefs.

• Experience of working with agencies, collaborating with them to get the best results. This should include managing creative, print, digital and media agencies.

• Examples of success in contributing to achieving results against targets for fundraising campaigns.

• Planning and budgeting in an individual giving context.

Skills and knowledge

Essential

• Can demonstrate strong communication skills, both written and oral.

• Evidence of strong interpersonal relationship building skills.

• Evidence of an understanding of Individual Giving fundraising, both in warm and cold contexts and including digital fundraising channels.

• Evidence of a strong creative instinct, both in leading the development campaigns and evaluating work.

• Can demonstrate high level of numeracy and data analysis skills.

• Can demonstrate strong IT skills and ability to use a relationship marketing database.

• Knowledge of Charity and data protection laws and the Fundraising Code of Practice.

• Evidence of knowing the importance of attention to detail.

Abilities & key competencies

Essential

• Ability to work under pressure to multiple deadlines.

• Ability to recruit, manage and develop individual donors.

• Ability to manage own workload and priorities, including identifying new areas and opportunities for support.

Ability to demonstrate initiative, creativity, identify opportunities and to research and evaluate their viability to achieve desired outcomes.

How to apply 

If you are passionate about our work to address homelessness and would like to join the Charity as its Individual Giving Officer, please complete the application form available on our online jobs board.

Submit your CV and a supporting statement outlining:

• Why you are interested in this role
• Your relevant experience.

Application Timeline

We are accepting applications until Monday, 28th April, but we are reviewing applications on a rolling basis. We encourage you to apply as soon as possible.

· First interviews: Planned for 7th and 8th May

· Second round (including a task): Scheduled for w/c 12th May

We are looking for someone to start as soon as possible and reserve the right to close applications early if we find the right candidate.

The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist psychological care and medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Where someone is a survivor of human trafficking they benefit from HBF’s counter-trafficking programme of support. The Foundation’s expertise is renowned in the field.

The Role

This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. You will be at the heart of an exciting team of experts, working as the face of HBF and the first point of contact for both external and internal queries.  You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.

The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.

EQUAL OPPORTUNITIES

 HBF is an equal opportunity and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.

As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilst they will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.

Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment. 

Please submit an up-to-date CV and cover letter by 9:00 on Monday 28 April 2024, interviews will be scheduled for the commencing week. Your application should outline your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specifications through our application process.

Please state in your cover letter when you would be available to start the role. In setting the salary regard has been had to the NCJ pay scales.

Interviews will be scheduled as soon as possible following the closure of the role at our offices in central London. For any queries, please contact Laila Amarneh.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us on our phone numbers or emails.

Experts by Experience Support

We are also proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.

Please complete this form request support and they will confirm if they can match you with a mentor to support your application.

We regret that we can only respond to applicants who make it to the interview stage. No agencies.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is a brilliant opportunity to inspire our amazing supporters to fundraise for Breast Cancer Now. Your focus will be to develop marketing plans and campaigns for products across the community & events portfolio; from our flagship fundraising event the Pink Ribbon Walks and unique challenges such as Night in the Wild through to third party events such as the London Marathon and Great North Run. You’ll also work on the marketing of our community fundraising activity including DIY fundraising and in-memory giving.

It's an exciting time to join Breast Cancer Now, the charity is growing and the community & events programme continues to see incredible performance. Reporting into the senior marketing manager of community & events, you’ll be joining a collaborative and supportive team with great camaraderie where you’ll have the opportunity to develop in your role.

You’ll help to create engaging and compelling campaigns and communications to reach both new and existing supporters through digital and integrated campaigns. Working alongside the community & events marketing officer that you’ll line manage and the senior marketing manager, you’ll be planning, delivering and evaluating multiple campaigns at any one time; this variety and pace will enable you to gain great experience.

About you

You’re committed to raising money, have a passion for high-quality marketing, and want to work on some of the sector’s most high-profile products.

This role focuses on delivering integrated warm and cold marketing campaigns. Alongside the Marketing Officer and Senior Marketing Manager, you will develop and execute campaigns for our incredible portfolio of event marketing, inspiring tens of thousands to participate and raise millions for Breast Cancer Now each year. The role covers the full marketing mix, including paid social, email, print, direct mail, radio, and other relevant channels.

With strong marketing experience, you can skilfully plan and deliver campaigns across online and offline channels to reach targets. You have experience developing engaging direct response campaigns and excellent copywriting skills to create materials for different channels and audiences.

Passionate, creative, and detail-oriented, you bring exceptional project management skills and a drive to make a meaningful impact. You thrive in a fast-paced environment, working flexibly and adapting as needed.

Your project management experience enables you to oversee multiple campaigns while collaborating confidently with agencies, stakeholders, and teams to deliver quality work on time. A strong understanding of KPIs allows you to evaluate and optimize campaigns, applying insights to improve future performance. These skills also equip you to manage, support, and develop the Community & Events Officer.

This is an excellent opportunity to further develop your marketing skills in charity event fundraising. While experience in Community & Events fundraising is a bonus, we welcome applicants from other fundraising disciplines or relevant sectors.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

To support Breast Cancer Now’s commitment to a meaningful and positive induction process, staff members will be asked to consider coming into the office more frequently each week with their manager, team and line report, during their initial period of employment.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Monday 21 April 2025

First round interviews Wednesday 30 April and Thursday1 May 2025

Second round interviews Week commencing 5 May 2025

Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.

Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission!

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.

As the Supporter Relationship Officer (Legacies) you will join Brooke’s Fundraising & Communications (FundComm) directorate at an exciting time, as we continue to deliver our five-year strategy. Embedding a new Supporter Engagement Funnel, a framework designed to guide supporters from initial awareness through to donating and long-term loyalty.

As part of the Legacy & Community Engagement team, which generates over half of Brooke’s income (approximately £13.5 million per year), you will play a vital role in deepening relationships with some of our most committed supporters those who choose to leave a gift in their Will.

This role will be focused on growing and retaining our legacy community by inspiring more supporters to include a gift to Brooke in their Will, while nurturing and stewarding those who already have. This will involve delivering a wide range of stewardship activities, from personalised communications to virtual and in-person events across the UK, all while working collaboratively across teams to champion a supporter-first approach across multiple channels.

The ideal candidate will bring experience in stewardship or sales, with a proven track record of cultivating and maintaining lasting relationships with supporters or clients. You will be an excellent communicator with the ability to spot and maximise opportunities as they arise, as well as being confident in telling compelling stories through copywriting and tailoring content to specific audiences.

If you’re passionate about building meaningful relationships and want to play a key role in securing Brooke’s future impact, apply now and help create a legacy that lasts.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

About the Role

This is an exciting opportunity to lead our Children and Young People Area. Managing a dynamic team, you will be responsible for implementing and progressing the area’s overarching strategy, ensuring that children and young people in our community have access to a range of exciting and evolving opportunities that support their development, creativity, social integration and wellbeing. 

You will also be joining the Senior Management Team at a fast-growing organisation in London’s charity sector, where you will play an important role in supporting the development and implementation of organisation-wide processes.

To succeed in this role, you will be an experienced project manager and line manager, with proven experience in successfully overseeing several projects at once, working to a range of Key Performance Indicators (KPIs) and reporting impact in a clear and compelling way. 

You will also bring an ability to support and motivate team members to work to their full potential. You will be able to nurture existing partnerships while developing new strategic connections that contribute to the success of your area’s work and the organisation. You will have an excellent understanding of the needs of Latin Americans living in the UK and a genuine passion for progressing the rights and welfare of migrants and refugees

As the CYP Programme Manager, you will also act as our Designated Safeguarding Lead. Working alongside our Designated Safeguarding Officer and Deputy Designated Safeguarding Lead, you will ensure that appropriate arrangements are in place to keep children, young people and at-risk adults safe at IRMO and across all the work that we do.

Key duties & responsibilities

Area Management

• To lead the delivery of the CYP area strategy, ensuring that we provide high-quality services that respond to the changing needs of our community.

• To ensure all required activities in each project’s phase are accurately undertaken.

• To ensure that all grant and contract requirements are met, including meeting all established KPIs and delivering services on time and within budget.

• To produce high-quality monitoring, evaluation and impact reports for funders, partners and IRMO’s Director and Management Committee.

• To effectively manage existing partnerships while developing new relationships with relevant stakeholders to achieve the best outcomes for the area.

• To ensure the delivery of effective, efficient and high-quality services for our community.

• To lead, inspire and manage the CYP team in accordance with IRMO’s policies and procedures, supporting team members to work to their full potential.

• To stay up-to-date with policy development and other external events that may impact IRMO’s services, seeking out opportunities to develop and enhance our services and projects where possible.

Monitoring and Evaluation

• To establish and maintain effective data collection and monitoring mechanisms to track the area’s progress.

• Ensuring effective communication mechanisms are in place to listen and respond to the views of our beneficiaries, concerning both the quality and impact of the services we are providing.

Communication

• To ensure that all IRMO services and activities, in the CYP area and beyond, are promoted to our target audiences.

• To ensure that the outcomes and impact of the CYP services and projects are effectively communicated to external stakeholders.

• To nurture existing relationships with partners and other stakeholders to grow our organisation’s profile.

• To represent IRMO in relevant networks and forums as required.

Safeguarding

• To carry out and oversee reviews and updates of safeguarding policy, procedures, flowcharts, guidelines and resources.

• To assess safeguarding cases and act on appropriate courses of action.

• To organise and run regular staff safeguarding training sessions.

• To attend regular safeguarding training.

• To produce regular safeguarding reports for the Director and the Management Committee.

Other

• To support the development of fundraising applications.

• To apply knowledge and experience in project management to contribute to wider discussions on our services and projects aimed at improving internal workflows and delivery models.

• To attend regular supervision and team meetings as required.

• To undertake any other work, consistent with the purpose of the position, as directed by your line manager.

Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.

Person specification

E = Essential - D = Desirable

Experience

• At least three years of experience managing programmes or projects (E)

• Experience in families and youth services (D)

• Experience in the charity sector (D)

• Experience in delivering against targets (E)

• Experience in line managing people in a variety of roles with a proven ability to support staff to work to their full potential (E)

• Experience in liaising with partner organisations and other stakeholders (E)

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills in English (E)

• Good written and verbal communication skills in Spanish and/or Portuguese (E)

• Excellent interpersonal skills with an ability to build rapport, inspire self-confidence and draw out people’s strengths (E)

• Able to design, implement and oversee a range of children and young people initiatives (E)

• Able to design and implement effective systems to monitor and evaluate projects and services (E)

• Excellent organisational skills, attention to detail and ability to manage own time (E)

• Able to think strategically and problem solve with a creative mindset (E)

• Excellent IT skills, including proficiency in Google Workspace applications, Microsoft applications and databases (E)

• Advanced understanding of safeguarding (D) or willingness to undertake training (E)

• Qualification in Childcare, Play or Youth Work (D)

• Qualification in Information, Advice and Guidance (D)

Personal Attributes and Other Requirements

• Resourceful and flexible (E)

• Collaborative approach to work (E)

• Excellent understanding of the issues faced by the Latin American community in the UK (E)

• A commitment to upholding IRMO's values and policies (E)

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.

We are recruiting for a Supporter Care Executive to join our team in London; the scope on this job involves….

Job Title: Supporter Care Executive

Location: Homeworking with the requirement to attend our Head Office (Vauxhall, London) at least once a week
Salary: £29,919 per annum
Contract type: Full-time,  Permanent

Hours: 37.5

We are recruiting for a Supporter Care Executive to join the team at Refuge, with responsibility for providing the highest possible supporter care and stewardship to our supporters; ensuring they feel valued, inspired, and continue to support us. This role will also work closely with the Database and Insight team on income processing and maintaining the accuracy and integrity of new and existing data on the fundraising database. 

The ideal candidate will have experience of collaborating across fundraising teams, or similar, to ensure first class stewardship is in place to demonstrate the impact of Refuge’s vital services.   

This is a fantastic opportunity for someone passionate about supporter engagement and fundraising. As a Supporter Care Executive, you'll play a crucial role in ensuring supporters feel valued and inspired, directly contributing to Refuge’s vital services and mission. You'll gain hands-on experience with stewardship, income processing, and database management while collaborating with multiple teams, developing skills in relationship management and fundraising operations.

Closing date: 9.00am on 25 April 2025

Interview date: 5 May 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Reports to: Director of Research 

Responsible for (personnel): N/A 

Start date: June 2025 or as soon as possible thereafter

Based in: Candidates from any location where DMI has a permanent presence (London, Antananarivo, Kampala, Lilongwe, Lusaka, Maputo, Mwanza, and Ouagadougou) are invited to apply. If successful, you will be expected to adhere to the working practices of the DMI office where you are subsequently based. If in the UK, you will be required to attend our London office on Tuesdays and Thursdays. There may be occasional opportunities for international travel.

Type of role: Full time, permanent 

Salary: £35,000-45,000 per annum, dependent on experience, plus benefits. Benefits will be aligned with those in place at the DMI office in which the successful applicant is based. All DMI staff receive at least: any statutory pension contribution, 25 days annual leave, and private health insurance – more details can be given at interview.

Application deadline: 23:59 on 22nd April 2025

Date of first round interview: 30th April 2025

About DMI 

Development Media International (DMI) delivers media campaigns aimed at changing behaviours, promoting health and saving lives in developing countries. We are the first organisation to scientifically demonstrate that mass media can increase life-saving behaviours (see the results of our RCT that proved our interventions can save thousands of children’s lives, here). 

DMI has two priorities: first, to continue to generate ground-breaking research, second, to take our proven strategies to scale, saving as many lives as possible. We work across a range of health issues, including child survival, sexual and reproductive health, nutrition, hygiene, and early childhood development. DMI works in close partnership with leading experts in health, including WHO, UNICEF and LSHTM and has been funded by some of the world’s most prestigious organisations including the Wellcome Trust, FCDO, The Hilton Foundation, the Global Innovation Fund, Unorthodox Philanthropy, and the Mulago Foundation. 

We are an innovative organisation, working at the nexus between science and creativity. DMI has demonstrated that knowledge is not only a human right but is also the key to saving lives in a cost-effective way. Our intellectual rigour, enthusiasm, and willingness to learn from both our successes and mistakes, makes us distinct. By working at DMI you will have a genuine, measurable impact on improving lives in low-income countries. 

DMI’s HQ is near Kings Cross in London and the organisation has a permanent presence in Burkina Faso, Madagascar, Malawi, Mozambique, Tanzania, and Zambia. It also currently works in Mauritania, Uganda and Cote d’Ivoire.

DMI is ranked as one of the most cost-effective non-profit organisations in the world by The Life You Can Save.

Job Description

DMI is looking to recruit a Research Officer/Manager, whereby candidates from any location where DMI has a permanent presence (London, Antananarivo, Kampala, Lilongwe, Lusaka, Maputo, Mwanza, and Ouagadougou) are invited to apply. The salary and title of this role is dependent experience, and DMI will consider outstanding Masters graduates through to post-doctoral level researchers. To succeed, you will need to demonstrate significant research experience and a highly proficient report writing abilities.

More specifically, the Research Officer/Manager role will include the following responsibilities: 

1. Designing and managing effective and scientifically robust evaluations (both quantitative and qualitative) for DMI projects.

2. Overseeing, advising, and supporting research teams in DMI’s national offices to conduct routine research activities (for example, focus groups to understand barriers to behaviour change) and other project specific research tasks.

3. Commissioning and managing external agencies (usually based in the country that we are working) to carry out surveys. This includes the competitive selection of an agency, often using a tendering process, liaising with the selected agency and ensuring that their work is of the highest scientific standards.

4. Contributing to writing and publishing reports based on data gathered and methodologies used during DMI projects. This will include articles for peer-reviewed academic journals and wider scientific publications.

5. Providing technical support to project design during the proposal phase, particularly in relation to the design of monitoring and evaluation elements.

6. Keeping abreast of the latest research evidence, theories, and concepts relevant to DMI’s campaign topics, and communicating trends and new ideas across the organisation.

7. Effectively communicating with, providing technical research support, and building the research capacity of colleagues (those with and without a research background) and sub-contractors in the areas of research methods, monitoring, process evaluation, and impact evaluation, analysis, and interpretation.

8. Other tasks as required by DMI.

Person specification 

Required knowledge, skills and experience  

1. Very strong intellectual ability, as evidenced by a research-focused postgraduate qualification and significant research experience in epidemiology, public health, health economics, social sciences, statistics, biomedical sciences, or an equivalent field.  The salary range is broad to reflect that we will consider outstanding Masters graduates through to post-doctoral level researchers. 

2. Excellent writing skills (in English), likely proven both by a publication record, and by an ability to communicate complex technical ideas to non-specialist audiences, both internally and externally.

3. Practical experience with, and good working knowledge of, statistical analysis software programmes, such as Stata, SPSS, R, or SAS, and strong general IT skills including questionnaire design, database development, and working with complex spreadsheets.

4. An inquisitive and open-minded approach, evidenced by knowledge and understanding of a broad range of research topics and a willingness to learn about new themes, approaches, and techniques when required.

5. Self-motivated with a high capacity for work, shown by the ability to cope with multiple concurrent professional priorities and tight deadlines. This will require strong organisational and time management skills but also the flexibility to understand the pressures, uncertainties, and difficulties of working in an international development context.

6. Strong analytical and problem-solving skills. Willingness and ability to take the initiative not only in identifying problems but also in suggesting and implementing solutions.

7. The ability to understand different cultural contexts, especially those in sub-Saharan Africa.

Desirable knowledge, skills and experience  

1. Language ability in French, Portuguese, or Swahili. Fluency in other languages spoken in DMI’s countries of operation is also desirable.

2. Practical experience of designing, monitoring, and evaluating programmes, preferably with some research experience in developing countries, and meeting the monitoring and evaluation requirements of global funders. Experience of data collection using PDAs/mobile phones/tablets would be useful.

3. Experience of working with geographically displaced colleagues (ideally in different countries).

DMI is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

DMI operates a zero-tolerance policy on sexual exploitation and abuse and is committed to the protection and safeguarding of vulnerable individuals. Where appropriate, successful candidates will undergo background and reference checks. All DMI employees will be required to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children.

Role: Direct Marketing Manager (Acquisition)

Closing date:                     23/04/2025

Interview date:     13/04/2024

Hybrid working (8 office days per month)

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Taking a leading role as part of the Individual Giving management team, you play an important part in helping to achieve a step change in the growth of the net voluntary income of St John. The role will work closely across Individual Giving and the wider Fundraising Directorate to develop an evolving supporter acquisition strategy that will aim to recruit new supporters with a focus on digital. The role needs to focus on managing the implementation of the strategy including using insight and data to develop, implement, manage, monitor and evaluate campaigns across a range of channels, with a cutting edge and contemporary approach whilst staying current with the continuously changing legislation and support climate. Responsibilities include working with agencies and suppliers to project manage the full cycle of direct marketing campaigns.

About You

• Significant experience in a third sector direct marketing role
• Track record in managing effective digital campaigns on a national or regional basis
• Experience of using fundraising databases e.g. Raiser’s Edge, Microsoft Dynamics or similar
• Extensive experience of using a variety of fundraising channels including digital, email social media, direct mail, telemarketing and SMS
• Experience of leading a revenue generating team, including generation of six figure acquisition income 

About the Role

• Oversee the supporter acquisition programme, taking responsibility for outstanding donor recruitment with the highest standard of quality and compliance and ensuring a diverse programme mix; ensuring they are in market on time, on budget and on brand.
• Develop an annual plan of acquisition activity; monitoring and analysing all campaign results, with ongoing test and learn mechanisms in place to drive continuous improvement and making recommendations for future activity to effectively maximise income and ROI
• Working collaboratively with key fundraising and data teams; lead the development and continuous improvement of new supporter product development
• Strong agency relationship management across a variety of partners and suppliers, from building relationships and negotiating to contract and routine performance reviews
• Lead on all KPI tracking, trend analysis and interrogation of results at all levels; including programme optimisation to ensure targets are met and contingency planning as required.
• Work closely with key colleagues across individual giving and in other directorates to ensure they are involved in relevant aspects of acquisition activity

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.