Database Manager Jobs
Job title: HR Advisor- (Fixed Term – Up to 12 months)
Job Location: Hybrid, London office
Hours: 34 hours per week (full time)
Salary: £47,972 plus London Weighting of £5,928
We are seeking an experienced, well organised self-starter to fulfil the role of HR Advisor at the TSSA. You will play a vital role in providing comprehensive HR support and guidance to both employees and management across all aspects of HR through the full life cycle. A commitment/ empathy to the trade union movement is needed, along with knowledge of trade unions and collective bargaining. A knowledge of the transport and travel industries would be highly beneficial too.
You will be responsible for ensuring compliance with employment laws, promoting best practices, and contributing to the development and implementation of HR initiatives that align with TSSA’s strategic objectives.
The HR function is important to TSSA’s organisational success. People are our most important and valued asset and you’ll be working to ensure we cultivate a change culture where our people can thrive within a safe workplace where everyone works to realise our established mission and objectives.
Do you have?
A CIPD level 5 qualification in HR Management, or equivalent knowledge gained through experience, with excellent communication skills both written and verbal, and ability to build and maintain relationships with a wide range of stakeholders at all levels.
Are a competent and a confident IT user, including Microsoft Word, Excel, Outlook, PowerPoint, HR and Payroll databases. Have a keen eye for details with excellent accuracy and precision. Able to interpret policy and procedure to provide clear and consistent advice on a full range of HR matters. Can prioritise and manage own workload and meet deadlines. Importantly, able to work with complete confidentiality and with sensitive information. Have a ‘can do’ and outcome focused attitude and approach.
Demonstrable experience in providing expert advice and guidance on a wide range of HR issues and experience of managing employee relations and casework, including handling sometimes difficult and sensitive situations and formal processes such as disciplinary, grievance and reviews. Experience in coaching and training managers to develop people manager skills. Self-motivated and resilient. Ensure ethical practices are adhered to within the HR function and lastly, act as a role model for staff behaviour and organisational culture.
If this sounds like you, please see the full job description and person specification for full details.
You will be based in our office in London, 5 minutes walk from London Liverpool station, working on a hybrid basis (expectation to be in the office for at least 3 days a week minimum).
TSSA is an equal opportunities employer striving to maintain and grow our diverse workplace community. We are a family friendly employer and pro-actively support staff with disabilities and who are neurodiverse.
We are proud to be a Stonewall Diversity Champion, committed to the Railway Mental Health Charter and have joined Investing in Ethnicity.
The closing date for applications: 23:59, Friday 19th July 2024
Our Senior Practitioners will provide interim cover across SHP, providing supervisory support where needed to staff teams. This could include our Multiple Disadvantage and Complex Needs accommodation services, Young Peoples Services or Floating Support Services.
If you have an understanding of our client group, are driven to improve the lives of London’s rough sleepers, and would enjoy the challenge and variation of working in a variety of services over the course of a year we would like to hear from you.
About the role and services:
Multiple Disadvantage and Complex Needs: These services provide accommodation and support to people who are moving from rough sleeping and who have needs relating to their mental and physical health, their substance addiction, offending behaviour and mental health. Often at the point of referral, a client’s needs have not been met by any of the services they may require. Part of our role is building the trusting relationships required to put the necessary support in place. Understandably, therefore, these services operate in challenging environments and require resilient and compassionate staff.
Young Peoples' Services: These services are dedicated to providing support to young people, specifically in relation to leaving care, offending behaviour, gang affiliation, complex mental health and anti-social behaviour. We work within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. Working in these services would mean overseeing the support and development of the young person’s needs and aspirations. The postholder will hold a caseload of complex cases and will be responsible for supporting the team to manage complex cases. You will guide and signpost the young person to the relevant statutory and non-statutory services and will be key in motivating and coaching the young person to develop independent living skills.
Floating Support Services: Focussed on fostering independence and empowering your clients, we work to support individuals to sustain their tenancy, enhance their wellbeing, build resilience, and achieve their goals and aspirations. Whether assisting with housing issues, addressing mental health concerns, or supporting the development of daily living skills, the primary goal is to enable clients to navigate challenges and lead fulfilling lives. All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic. You would be part of a supportive and inclusive work environment that values teamwork and individual growth.
We are looking to recruit permanent staff with these qualities to provide SHP’s clients with consistent support in line with SHP’s values, delivery model, policies and procedures and support planning tools.
As a member of the Peripatetic Senior Practitioner Team, you will move between services and will generally cover a rota ‘line’ until we recruit to the vacancy that the worker is covering, providing interim supervisory support to staff teams as directed by the Team/Service manager. (In Multiple Disadvantage, Complex Needs and Young People Services, covering a rota 'line' will involve working on a rota that includes evening work and may also include regular weekend and Bank Holiday work.) You would then be reassigned to another service in need of your support. The role therefore provides an opportunity to model and share good practice between services.
SHP will support you with a comprehensive induction and training package, including how to work in SHP's trauma-informed support model.
About you:
- A high-level understanding and ability to manage the range of issues involved in the delivery of quality services to clients who may be at risk and who have complex mental health needs.
- Experience and an in-depth understanding of the principles and delivery of risk and needs assessment, planned support, goal setting and advocacy with clients within a recovery and strengths model, and the ability to share this and support others to deliver this.
- Demonstrable aptitude for monitoring, developing and supporting staff performance and the ability to motivate staff members to perform effectively.
- An ability to provide flexible and client centred solutions to problems of behaviour. Also, the ability to embed psychologically informed methods of work within an accommodation setting.
- A demonstrably high level of numeracy, literacy and comprehension in order to be able to contribute to budget setting, monitor expenditure, write reports and review, analyse and extrapolate from written information.
- Ability to co-ordinate the work of a number of individuals or agencies to get tasks completed to time and to specification.
- Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders in order to establish or improve services to service users.
- Specific skills and expertise support one of the SHP service groups - Adult Multiple Disadvantage and Mental Health Accommodation Services, Young People’s Services or Floating Support Services.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 21st July at Midnight
Interview Date: Wednesday 31st July, Thursday 1st August, Friday 2nd August
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Manager
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Corporate Partnerships Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Corporate Partnerships Manager, you will identify and approach businesses that wish to support a Yorkshire charity and contribute to the advancement of worldwide research to find cures for cancer. You will build strong, ongoing partnerships with businesses and their employees based upon a mutual desire to help each other meet goals and objectives
Supporting the Head of Fundraising, you will develop Yorkshire Cancer Research’s portfolio of business partnerships and deliver exceptional levels of tailored engagement and stewardship.
Specifically, you will:
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Build an in-depth knowledge and understanding of businesses motivations and requirements of a charity partner. Translate these insights into compelling and attractive offers for potential charity partners.
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Work with colleagues across the charity (e.g. in the marketing and the events teams) to create offers that can be clearly and convincingly presented to businesses (e.g. Corporate Social Responsibility fulfilment, charity of the year, employee talks about cancer, team-building fundraising events, support for cancer awareness months and payroll giving).
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Oversee the delivery of events and campaigns, ensuring the needs and expectations of businesses are properly understood by internal stakeholders and can be achieved.
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Research Yorkshire businesses to identify those (target organisations) that share the charity’s values and ethos, then approach these organisations to develop a pipeline of partners with the potential to form lasting, mutually beneficial relationships.
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Meet with leaders of target organisations to listen to what they require of a charity partner and establish whether Yorkshire Cancer Research can fulfil their needs.
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Develop high quality proposals and plans to support business partners with activities that will appeal to them based upon their needs and specify the support Yorkshire Cancer Research expects so that the partnership will prove mutually beneficial.
About You
To be considered for this role, you will need:
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To have a degree or equivalent qualification in a relevant discipline, or
proven experience working in a similar role at a similar level.
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To have experience of relationship-building, preferably with senior business leaders.
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To have experience of planned and delivered activities and events for third parties.
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To have experience of working collaboratively and effectively in a matrix-management organisation.
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To have experience of listening to customers to understand their pain points and needs and developing manageable and profitable solutions to address their needs.
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To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge).
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To have excellent customer service delivery.
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To have excellent interpersonal skills with the ability to build strong relationships and ongoing partnerships.
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To be happy to work independently and ask for support where it is needed. Also likes to work with, and support, colleagues as part of a team working towards a common goal.
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To have excellent verbal and written communication capabilities, with an ability to use active listening skills, and write professionally and appropriately for the audience.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
** Interviews will take place on a rolling basis, so please get in touch ASAP!**
Changing Faces is here for everyone with a scar, mark or condition on their face or body. They provide life-changing mental health, wellbeing, and skin camouflage services. They work to transform understanding and acceptance of visible difference, and campaign to reduce prejudice and discrimination.
Changing Faces are looking for a new business specialist to help grow corporate partnership income at Changing Faces. This role will be 90% focused on new business with a 10% account management split.
You will have an excellent network of corporate funders and a proven track record of successfully bidding, winning and managing corporate fundraising partnerships. The role will suit someone with excellent communication and relationship building skills along with plenty of creative ideas to engage potential partners and win pitches.
This is an exciting opportunity to work alongside senior fundraisers to shape and craft the future of corporate fundraising at Changing Faces.
As Senior Corporate Partnerships Manager, you will:
- Identify, cultivate, and secure new corporate partnerships at five and six figure level
- Secure new corporate partnerships including corporate foundations, Charity of the Year, cause related marketing and strategic partnerships
- Be a senior brand ambassador for the charity, engaging and developing effective relationships with a wide range of stakeholders, both internally and externally
- Build a robust pipeline of partnerships opportunities
Ideal skills and experience:
- Experience of working in a corporate partnerships/corporate social responsibility/marketing/sales environment
- Ability to win and deliver major charity & corporate partnerships (£50-100k+)
- Experience of writing compelling copy, pitches and campaigns to secure new partnerships
- Strong commitment to Changing Faces values, vision and purpose and to keeping the voices of people with visible differences at the heart of all work
Expert recruitment for fundraisers and charities.
Harris Hill are delighted to be working with a fantastic health charity to recruit for a Special Events and Conference Manager in order to work closely with senior stakeholders, internally and externally, and lead a team to deliver high quality and high value events, such as gala dinners, professional stakeholder engagement events and a golf day.
As a Special Events and Conference Manager you will:
- Be responsible for the leadership, relationship management, creative development and delivery of the charity wide events portfolio. This includes internal and external conferences, income generation and stewardship events.
- look after high value event relationships, including committees, and implementing a strategic plan to deliver and grow unrestricted income.
- Lead the special events and conferences team to deliver a portfolio of conferencing, stewardship, cultivation and acquisition events to ensure our high value supporters and professional audiences feel engaged and inspired
- Be responsible for growing fundraising income from special events across the charity
- Manage high-level committees
In order to be successful, you must have experienced :
- Experience of project management and creation of high calibre income generating special events and/or conferences in a charity setting
- Experience of managing special events teams, event committees and volunteers
- Experience of managing events from concept to delivery, including oversight of the project budget and expenditure
- Proven success of securing and developing new activity (events, income and supporters)
- Understanding of supporter databases, data protection and fundraising best practice
- Experience of working collaboratively across an organisation to maximise opportunities
- Excellent relationship building skills with a range of stakeholders, internally and externally
- Ability to manage all event operations on the day with the ability to confidently coordinate, lead and direct teams of staff and volunteers
- Ability to identify opportunities to maximise relationship and fundraising engagement including integrating supporters into other areas of the organisation
- Experience of working with a range of partners across the charitable, private or public sector
- Confident user of Microsoft software suite
- Confident in leading a team with excellent people management skills
Salary: £35,000- £40,000 per annum
Contract type: Permanent, full time or part-time with minimum of 30hrs per week
Location: Peterborough, flexible working
Deadline: on rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The members of our Preventative Support Services team are highly skilled, passionate and committed, so we are looking for a leader who can both support and inspire them. The successful candidate will be skilled in leading a team as well as able to work as part of the team, hands-on if needed. They also will be personable, reflective, and tenacious, always striving to provide what best helps Carers, and the people they care for, to lead fulfilling lives.
As well as being a Line-manager, you will be part of the ‘Senior Leadership Team’ led by the CEO. To enable your professional wellbeing and development, you will have regular supervision, be supported by a Senior Manager as well as your peers, and have access to external training and mentoring chosen by you.
The post-holder will have experience of overseeing, developing and evaluating services for Carers, or perhaps mental health, wellbeing, or similarly targeted information, advice or support services or projects. You must demonstrate experience working in partnership with health, social care and other voluntary sector organisations and have a good understanding of, and be flexible to, the needs of Carers as well as the organisation.
At Bexley Voluntary Services Council (BVSC) you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.
We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector (VCS).
Community Connect is a well-established Social Prescribing service and you will empower and support residents to access charities, community organisations and groups to enable them to improve their own health & wellbeing. You will work closely with local organisations and healthcare professionals to continue to develop the project and provide the best service to residents.
Duties and Responsibilities
- Be responsible for incoming resident referrals. You will meet with the resident, understand their needs and what matters to them to develop a personalised action plan to provide relevant support.
- Be responsible for referring patients to onward voluntary and community groups for continuing support to their health and wellbeing.
- Provide ongoing support to the resident for approximately four sessions, which could vary from follow-up phone calls or attending appointments with the resident, centred around what is best for the resident.
- Be responsible for developing exit strategies and ensuring residents are receiving appropriate support, and aware of the right services before discharge.
- Actively feedback key themes and insight to ensure continuing development and support of Bexley’s Voluntary Sector.
- To assist in maintaining the database of local services and activities in Bexley.
- Meet residents in a variety of locations including community locations in Bexley and Bexley GP Practices.
- To provide regular updates and reports on caseload management, ensuring that the CRM system is kept sufficiently up-to-date and records all information accurately.
- Work in partnership with GP Surgeries, including providing patient updates, regular outreach sessions and attending multi-disciplinary meetings.
- Be a champion of Social Prescribing, and the voluntary sector, locally, regionally, and nationally.
- Undertake any other duties and tasks which may reasonably be required, as discussed with line-manager.
- Adhere to and actively implement BVSC’s policies and procedures such as Equality and Diversity, Health & Safety and Safeguarding.
- Identify, report, and monitor any safeguarding risks and concerns for Children, Young People, and Adults.
- Commit to undertaking any training considered necessary to ensure and develop own knowledge and skills to effectively deliver the role.
These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. It is envisaged that this post will be community based but this will be regularly reviewed.
Person Specification
We are looking for people who demonstrate personal qualities that are consistent with our organisational values, who have the right experience and skills for the role.
Skills and Experience
- Experience of working in a person-centred way in any health or care services
- Experience of working within a framework of confidentiality and with access to sensitive personal data
- Excellent interpersonal skills with experience of working with people from diverse backgrounds. Ability to build rapport with a wide range of people demonstrating empathy and understanding
- Be kind, approachable and empathetic in your approach to supporting residents with their health and wellbeing
- Excellent IT skills including previous use of Microsoft Office (especially Microsoft Excel) and CRM database systems.
- Committed to improving lives and communities
- Excellent communication skills, enabling you to confidently receive referrals on the phone & email; extracting relevant information whilst ensuring people feel supported and informed
- A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
- Have access to own transport (car, motorbike or bicycle) and able to travel efficiently across the borough
- Able to work on your own initiative and meet deadlines
- Enthusiasm, flexibility and a positive ‘can do’ attitude
Desirable
- Existing knowledge of local voluntary sector services and resources and understanding of Health and Social Care Services
- Understanding of health inequalities and wider determinents of health, particularly within the North of Bexley borough including; Thamesmead, Belvedere, Erith, Slade Green
- A health or social care related qualification
This position will be subject to satisfactory references and DBS check
When you have completed the questions, please ensure you include an up to date CV with the application. We will not consider applications without all 4 questions completed and a current CV.
Please return your CV and completed questions by 9am on Thursday 18th July 2024. If you have not heard from us by 19th July, please assume your application was not successful, we are unable to provide feedback on applications which are not shortlisted. We expect interviews to take place on Thursday 25th July.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Join us as our Community Clubs Coordinator and play a key role in breaking barriers to sport for disabled people.
We're looking for someone passionate about our cause, proactive, and passionate about making a difference to the lives of disabled people and their carers.
The Community Clubs Coordinator will be responsible for our Community Clubs, Home Activity Programme (online sessions), our newly launched Nike-funded Girls Club and any new activity that supports the success of the charity’s delivery streams.
The role has three core areas:
- Clubs - ensure a high standard of delivery
- Promotion and community networking
- Monitoring, evaluation and managing funder relations
Download the applicant pack to see the full job description and person specification.
Working in a small team, we will provide you with support and opportunities to enhance your skills and widen your expertise.
To apply, please submit a current CV along with a covering letter.
Applications without a full covering letter outlining in turn how you meet the each of the person specification criteria will not be accepted.
The deadline for applications is 5pm on Wednesday 24th July, and interviews will take place at the House of Sport week commencing 31st July.
To apply, submit a current CV along with a covering letter or use quick apply option on Charity Jobs.
Applications without a full covering letter outlining in turn how you meet the each of the person specification criteria will not be accepted.
The client requests no contact from agencies or media sales.
Tearfund is a Christian charity, called to follow Jesus wherever the need is greatest around the world. We respond to crises and partner with local churches in over 50 countries to bring restoration to those in poverty.
We are committed to the highest standards of integrity, and to avoiding harm in our work. This role is critical to enhancing our effectiveness in preventing and responding to wrongdoing, and is an exciting opportunity for an experienced professional to lead, develop and champion this area of our work.
The role is responsible for leading our processes for preventing and responding to wrongdoing, and for promoting and implementing sector best-practice. It has responsibility for the management and oversight of our full caseload of investigations into financial wrongdoing, safeguarding and other personal misconduct. It also includes provision of coaching and support to internal investigators and guidance to partners on investigation protocols and reports.
The successful candidate will have:
- Extensive experience of leading a caseload of sensitive investigations (e.g. fraud or safeguarding);
- Proven ability to plan and flexibly deliver a large workload of both long-term and urgent activities;
- Good knowledge of the UK legislative and regulatory framework on safeguarding and financial compliance
, - Significant experience of developing and implementing policies and protocols to strengthen organisational resilience to wrongdoing, ideally in a global context;
- Experience of enhancing organisational processes to prevent/deter wrongdoing;
- Excellent skills in detailed analysis work, communication (written and verbal), influencing, and training/mentoring across cultures and all levels of the organisation;
- Proven wise judgement and high emotional intelligence.
We are looking for someone with deep personal integrity, a strong commitment to impartiality and confidentiality, who is passionate to help improve our organisational effectiveness.
Do you want to use your skills and experience to serve those living in poverty? Do your skills match the above? Then we'd love to hear from you!
Please note: This is a full time role but we are willing to consider part-time working at a minumum of 28 hours per week.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Volunteering & Recruitment Co-ordinator will be a valuable member of the HR & Operations Team at Richmond Borough Mind. We are a diverse and well-established charity with a workforce of approximately 60 staff and 140 volunteers, and our team deliver a broad range of mental health support services for the community including Counselling, Peer Group Activities, Mental Health Training and Crisis Support. We are looking for a motivated and experienced co-ordinator to help us nurture our growing base of talented staff and volunteers.
A natural people-person, you'll be a confident communicator with a proven instinct for matching candidates to careers, vocational pathways and volunteer placements. Experience working in the non-profit sector and knowledge of volunteering will be an asset.
A background in volunteer co-ordination and administration within a charity, HR or equivalent experience is essential. A knowledge of employment law, equality, diversity and inclusion, and best practice in HR will also be beneficial.
The ideal candidate will have strong organisational and time management abilities, as well as excellent interpersonal and communication skills. You'll also be confident working with a range of IT platforms including SharePoint, online meeting platforms, cloud-based database systems, online advertising portals and desktop publishing software.
Benefits of working for RB Mind:
· Contributory Pension Scheme
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
· Bonus 1 day of annual leave per year over the festive period (subject to Trustee approval) [pro rata]
· Flexible working
· Employee Assistance Programme (EAP) including free counselling sessions and a wellbeing app
· Paid time off for medical appointments
· Training and personal development opportunities
· Staff away days and socials
· Access to shared resources and training opportunities via Mind Federated Network
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Only shortlisted candidates will be contacted and successful candidates will be required to complete an Enhanced DBS.
To apply, please submit a CV and cover letter, detailing how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a keen and motivated Training Administrator to join our small, friendly team at our head office in Rugby. You'll be working closely with our Training Manager and ISVA (Independent Sexual Violence Advisor) Training Project Manager, facilitating the smooth delivery of workshops, events and meetings, advertising and promoting training workshops and preparing training delivery and feedback reports. The Survivors Trust provides a range of workshops and training opportunities for professionals working with victims and survivors of sexual violence and sexual abuse.
You will provide high level administrative support for the Training Manager and ISVA Training Project Manager, overseeing training bookings and maintaining a database of trainees on our CRM (Beacon). You will be responsible for collecting and collating feedback from training attendees and preparing reports to support training delivery. Working in collaboration with the Training Team you will support the advertising and marketing of training opportunities including updating relevant website content.
You will also maintain accurate records of training and project delivery, including budgets and impact measures data for both internal and external stakeholders. Part of your role will include gathering statistics for monitoring and reporting processes.
You will ideally have previous experience of administration in a training setting and/or working in the voluntary sector but please don't be put off applying if you don't meet all requirements. The right candidate will be an effective communcator in a friendly and professional manner, with excellent IT skills including CRM and LMS.
You will be required to complete DBS clearance to work at The Survivors Trust.
Hours - full time, 35 hours per week. Job share would be considered. Hours are flexible.
Annual leave and benefits:
- 28 days leave not including bank holidays
- Pension scheme with employer contributions of 6%
- 24/7 Employee Assistance Programme
- In-house training provided
Closing date: 18th July 2024We reserve the right to close this position early if we find a suitable applicant, please submit your application as soon as possible
Interview date: 30th July 2024
About The Survivors Trust
The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services. Our vision is for a society where services for survivors are trauma-informed and accessible according to need. Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.
We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.
We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings. We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations. We run a national helpline for anyone who has been affected by sexual violence in any way.
Our vision is for a society where services for all survivors are trauma-informed and accessible according to need.
The client requests no contact from agencies or media sales.
About Resource Futures
Our vision is to create a sustainable world. We work collaboratively with governments, businesses and the third sector to help speed up the transition to a circular economy and manage resources and waste in a more sustainable way.
We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of a creating a sustainable world.
The opportunity
This is a great opportunity to make your mark on a fantastic community project as part of a small and friendly team. Using your excellent organisation and communication skills, you will support the existing Community RePaint (CRP) schemes and help to develop new schemes in order to substantially increase the volumes of paint collected and redistributed in local communities across the UK. You will promote and raise awareness of CRP online across multiple platforms, develop the CRP brand, lead on communications, and assist with promoting ReColour remanufactured paint. You will work with community organisations, paint manufacturers, retailers, businesses, decorators, and housing associations across the UK to increase the supply and distribution of surplus paint into the network and onto walls in local communities. An important aspect of the role is to develop and secure new schemes to join the network and find creative ways of encouraging paint reuse.
What you will be doing
Line managed by the Network Manager, you will have their support and guidance, to deliver the following;
Supporting the CRP network
- Proactively engage and respond to scheme enquiries, providing excellent customer service through email, phone, and social media accounts, troubleshooting to find quick and helpful solutions.
- Provide support and advice to all schemes, sharing relevant information and resources, and assisting with operational issues.
- Improve the ‘networking’ element of existing schemes, to increase the number of network functions and opportunities.
- Undertake visits to schemes across the UK, both independently and with CRP colleagues.
- Organise, devise, and deliver training materials, presentations, and events to support existing and new schemes.
- Respond to external enquiries via telephone and email.
- Liaise with external organisations in order to better assist local schemes and customers.
- Manage the project’s customer relationship management (CRM) system, liaising with developers and ensuring it is being fully utilised.
Growing the CRP network
- Contribute to the development of the CRP strategic delivery plans.
- Work with the Network Manager to develop and establish new schemes, identifying appropriate organisations, making contact, and supporting their onboarding.
- Support and, as appropriate, lead on developing new partnerships.
- Identify new and innovative ways of growing the network.
Marketing and communications management
- Produce and manage the CRP communications plan, working with the CRP Network Officer and Resource Futures communications team to deliver outputs as set out below.
- Support the Network Officer with the production and distribution of:
- Monthly Paint Pad (to CRP schemes) and bi-monthly RePaint Roller (to external organisations) newsletters.
- Regular press releases.
- CRP network promotional materials.
- Produce marketing content (including photographs and videos) for use across the network’s communication channels.
- Assist individual schemes with the production of tailored communication and publicity materials.
- Oversee maintenance and update of the CRP website content, liaising with our website partners when complex amendments are needed.
- Oversee the maintenance and development of social media accounts – Facebook, X, Instagram, TikTok.
- Conduct monthly reviews of social media activity, performance and website statistics with the Network Officer and assist with content planning for the month ahead.
- Deliver presentations to external organisations, to promote the work of CRP.
- Manage stocks of marketing materials, organising print of new materials, as necessary.
Other responsibilities
- Line management and professional development of the Network Officer.
- Analysis and reporting of quarterly and annual statistics.
- Monitor progress of schemes.
- Manage and maintain key project documents – ReColour database, scheme information, photos, information sheets, guidance documents etc. ensuring GDPR compliance for all data.
- Comply with company project management practices in line with our Integrated Management Systems.
The essentials
- Knowledge and experience of waste prevention, re-use and recycling projects or initiatives.
- Community/voluntary sector knowledge or experience.
- Excellent interpersonal and communication skills (written, verbal, presentation).
- Experience of communications and/or public engagement through industry, local authority or third sector, including creation of video and photography content for promotional purposes.
- Competent IT user, particularly Microsoft Office and Adobe suite (including video editing), and the web, with experience of conducting desk-based research tasks.
- Experience of building, maintaining, and developing website and social media content.
- Ability to synthesise information from a variety of sources, and to organise and present information in a logical manner.
- Excellent problem solving, organisational and time management skills to meet deadlines, performing calmly under pressure.
- Ability to work effectively on own initiative and as part of a team.
- Ambition to use your career to make a difference.
- Commitment to sustainable resource use and sustainable development.
Great to haves
- Graphic design skills.
- Experience using a customer relationship management (CRM) system.
- Experience of paint re-use operations.
- Knowledge of design and print processes.
Benefits
- Embedded flexi working culture.
- 25 days annual leave, plus bank holidays, each year (pro rata for part time employees) - flexibility to work or use bank holidays for annual leave.
- One volunteer day each year (pro-rata for part time employees).
- Enhanced maternity and paternity pay.
- Enhanced sick pay.
- Scottish Widows Ethical Series 1 pension plan – the company will match up to 7% of your contribution.
- Life assurance cover.
- Healthcare portal offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
- Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
- Cycle to work scheme and on-site secure bike parking and showers at our Bristol office.
- On-site charging points for electric vehicles at our Bristol office.
- Subsidised professional membership such as CIWM or IEMA.
- An opportunity to become a company member, contributing to decision making and the future of our business.
- Access to our Consultative Group platform – a representative group of employees that provides an anonymous vehicle for employee voice, raising issues and engaging senior management.
- Regular line manager 1:1’s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
- Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunch and Learn’ and other sessions to share skills and knowledge across all roles.
- Two annual team activity days, each followed by evening socials.
- Green Bristol location, surrounded by nature, and only 10 minutes’ walk to the harbourside.
- An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
The client requests no contact from agencies or media sales.
The Philanthropy and Partnerships Officer will support the Charity’s fundraising team, leading the charity’s corporate fundraising, as well as supporting the Philanthropy and Partnerships Manager to develop the individual and mid-level donor programme and legacy stewardship.
Working closely with the data, marketing and communications, impact and senior management teams you’ll help to ensure the Charity delivers a proactive and donor-centric supporter journey, using data insight to drive acquisition and first-class donor stewardship to deliver sustainable income. The role also works collaboratively with other members of the fundraising team to maximise income for the charity, working to acquire new partnerships, diversify and upgrade giving behaviour and deepen supporter relationships for long-term value.
The ideal candidate will have a good knowledge of all areas of fundraising, but we are particularly keen to hear from candidates who have experience in corporate fundraising or business development roles. With an outgoing and tenacious personality, you’ll have the ability to identify influential contacts both internally and externally, spot opportunities and deliver mutually beneficial partnerships for the Charity and our funding partners.
The client requests no contact from agencies or media sales.
Severn Wye is looking for a caring, confident individual to support people facing fuel poverty and champion energy efficiency.
This role is at the forefront of what we do as an organisation. You will be working across Gloucestershire or Heerfordshire or South Gloucestershire , visiting people in their own homes and giving advice at community events.
This role is home-based but requires extensive travel within the area. It can be either full or part time.
As a Community-based Energy Adviser, you will focus on supporting and educating individuals and families who face barriers to accessing energy services and may be in fuel poverty. You will be working with people in their homes or advising them at events in their local community. You will support them through the process of managing and reducing debt, accessing funding and engaging with smart technology.
This can be a demanding role – some of your clients will be facing huge challenges – but it is extremely rewarding and you will be making a measurable difference to people’s quality of life. You will give at-risk consumers the knowledge and confidence to be more engaged in their energy use and able to make sound decisions to manage it — ultimately putting money back in their pockets and improving their resilience and wellbeing. You will be a positive, intuitive and caring ally, empowering people who are overwhelmed by the world of energy and who may be facing multiple economic and societal challenges.
A DBS check will be needed: Severn Wye will pay for this.
Why you’ll enjoy working with us
Severn Wye a great organisation to work for. We love what we do. You will enjoy a relaxed and supportive work environment, and colleagues who are knowledgeable, generous and committed to making a difference. Our flexible working arrangements are designed to accommodate the work/life balance our people need depending on where they are in their life and career, which means we benefit from the experience and enthusiasm of employees of all ages and backgrounds.
We’ll provide the training you need to help you grow in your role and get to grips with the energy landscape. You’ll start on 24 days annual leave increasing to 29 days, plus bank holidays. You’ll have excellent support for the future such as Group Life Assurance and a company pension scheme with employer contributions of 7% when you put in 5% or more. We get together regularly for social events and look after you outside work hours with employee discounts on a range of outlets, including discounted gift cards and cashback.
If this sounds like an environment in which you’d thrive, we’d love to hear from you.
The client requests no contact from agencies or media sales.