Database Manager Jobs

Are you passionate about improving the services provided to support children’s mental health? Are you experienced in managing teams and delivering high quality services with energy, compassion and professionalism? 

About Us:

The Purple Elephant Project is a dynamic charity providing vital therapeutic interventions for children and young people in Greater London. Our mission is to alleviate mental health distress by working through challenging and traumatic early life events using Play and Art Therapy. We're seeking a Head of Therapy Services to join our growing team and help us continue making a difference in young lives.

The Role:

As the Head of Therapy Services you will manage our team of 17 therapists and lead the planning, resourcing, delivery and evaluation of our therapy services, ensuring provision of consistent and high-quality interventions. 

Key Responsibilities:

•Be responsible for the planning, resourcing, delivery and evaluation of clinical services

•Manage enquiries, referrals, waiting lists and case allocation to therapists

•Manage the production, oversight, and monitoring of therapy contract proposals and service level agreements

•Oversee the collection and reporting of outcomes data to support monitoring of the quality and effectiveness of therapy services.

•Line manage the therapeutic team ensuring delivery of services in line with our standards 

•Lead on recruitment and induction of qualified therapists and trainees

•Ensure clinical records are kept up to date and meet our standards. Review therapists written reports and provide feedback and additional training as required.

•Complete outreach site visits, building links with partners, supporting the therapy team and completing quality assurance checks

•Ensure therapists are up to date with professional requirements (e.g. governing body membership, insurance) and that they are receiving adequate supervision for their allocated caseload

•Create and oversee opportunities for Continuing Professional Development for the therapy team

•Serve as the Designated Safeguarding Lead, ensuring the organisation fulfils its safeguarding responsibilities according to policies, which may involve occasional paid after-hours work.

•Promote and represent PEP as required and act as an ambassador for our charity, working to support our ethos, mission and values

•Maintain confidentiality, adhere to organisational policies and procedures, comply with relevant laws and regulations, and demonstrate a commitment to diversity and anti-discriminatory practices

What We're Looking For:

•Experience in line management and demonstrating effective leadership

•Understanding of children, young people, mental health, and therapy services

•Expertise in clinical risk assessment and child/adult safeguarding procedures 

•Sensitivity, empathy, and excellent interpersonal/communication skills

•Ability to work independently and collaboratively, maintain confidentiality

•Flexibility to adapt work to support the changing needs of the charity  

What We Offer:

•A chance to make a real difference in children's lives

•A supportive and collaborative work environment

•28 days holiday (pro-rata, including bank holidays)

•Workplace pension scheme

•Opportunities for professional development

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an Enhanced DBS check and provide references.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds.

The Snowdon Trust is dismantling barriers and championing equality for disabled students and graduates. We aim to equip disabled students and graduates with the tools, resources, and opportunities needed to thrive, and challenge systematic barriers and structures that prevent them from achieving educational and career goals.

• We deliver two financial award programmes. Grants provide crucial financial support to cover additional costs incurred by disabled students that otherwise disadvantage them. Annually, we allocate approximately £250,000 to alleviate the financial burden of disability for items like mobility equipment, accessible accommodation and assistive technology. The Snowdon Master’s Scholarship, worth up to £30,000, is awarded annually to a small number of exceptional disabled students, accelerating their journey into workplace leadership. These financial awards help level the playing field and support disabled students to succeed academically and professionally.

• We’ve established the Disabled Leaders Network (DLN): The DLN is a dynamic forum for disabled students and graduates to connect and collaborate on themes of leadership and disability. This member-led network empowers its participants through speaker events, webinars, and information-sharing to upskill and support them to drive disability inclusion. The DLN is a hub for change-makers and the disabled leaders of the future.

• Partnerships, Research, and Campaigning: We commission wide-scale research to understand and address the needs and challenges faced by our community. We collaborate with other organisations to leverage expertise and add value to our initiatives. Through strategic partnerships, research, and advocacy campaigns, we aim to contribute to a more inclusive society. Our research informs policy and practice, while our campaigns raise awareness and drive systemic change for disability inclusion.

Your role

Yours is a critical role at the heart of our charity. You will be the first point of contact for anyone reaching out to us for support across the range of our programmes and you’ll guide them throughout their relationship with us.

A core part of your role will be to support our financial award programmes. This will include supporting and guiding applicants through the application process, screening applications, helping to prepare papers for selection panel reviewers, and onboarding and communicating with applicants after the award decisions have been made.

You’ll ensure that information and signposting for students is clear and effective and keep our information channels up to date including the creation of social media content which provides information to applicants.

It’s an exciting time to join the Snowdon Trust – we’re working on a new three-year strategy to help us meet our accessibility and inclusion goals for disabled students. It’s likely that our programme activity will expand and you’ll be able to get involved from the outset.

This role is ideal for you if you enjoy interacting with people, have good administrative and organisational skills, are proactive, and have a solution-focused approach.

You

The attached job description and person specification gives you guidance about the person we hope will join the team, and the experience and skills that will be useful. We are a small team with big ambitions, and we are passionate about the people we support. We know many of our awardees by name.

You’ll be happy to dive into your independent work, but you will be a team player who can work collaboratively with our small staff and volunteer team to continuously add value to our charitable activities. You will have a genuine interest in our work, along with the curiosity and desire to learn and develop further expertise that enables our small team to deliver big value across all our programmes.

You will be an astute and empathetic communicator, able to build the right rapport with applicants and grant holders, and you will be organised and flexible in your approach. 

Above all, you will have a demonstrable passion for our work. We are particularly keen to receive your application if you have lived or professional experience in the areas of our work. Disability is represented in every tier of our staff, trustee and volunteer teams, and as a Disability Confident committed employer, we will guarantee you an interview if you are disabled and meet the minimum person specification for the role.

Experience in some or all the elements of this role will be helpful, but we are just as interested if you have the right skillset and aptitude for the role, even if you don’t have specific prior experience. If you’re not sure, then please call us for an informal conversation.

A Bit about Us:

WellChild, based in the centre of Cheltenham, is the national charity for children with complex medical needs and their families. We fund programmes and services to make it possible for children and young people living with serious illness to be cared for at home instead of hospital.

The WellChild Family Tree is a growing network that exists to connect families across the UK caring for a child with complex health needs with each other and with WellChild. Through its online forum, and programme of activities and communications, it provides members with the opportunity to make friends, make memories and make a change.

What we are looking for:

We are looking for an enthusiastic and well organised person to join us as our Family Information Officer as part of our Family Team. Working alongside the Family Programme Team and wider Programmes Team, this role will fill a critical information gap for the families that WellChild supports and will help the charity attract new and harder to reach families into the WellChild Family Tree network.

Through becoming familiar with relevant policy and guidance for families caring for children with complex medical needs, you will be able to help identify the key issues facing our families and then curate the most relevant, up to date information from a variety of expert sources to help support them whilst also taking the lead on information projects aimed at helping families to thrive at home.

Purpose of the role:

Families thrust into a world of disability and complex care find themselves having to navigate their way through a ‘new normal’ with nowhere to go for relevant information and advice. The result leaves many unaware of their entitlements or the help that might be available. This puts many families under extreme pressure, leading to financial hardship, family breakdowns and emotional strain.

Working within the Family Team and reporting to the Family Programme Manager, this role will continue to develop and expand WellChild’s information provision. This will be achieved through research and delivery of information, tools and advice for families on subjects such as, but not limited to health, legal rights and entitlements, wellbeing and local services.

There are two key parts to this role:

■Identifying key issues/challenges:-

Work with other members of the Family Team and wider Programmes Team to listen and identify common themes and challenges being raised and discussed in the WellChild Family Tree forum; WellChild Nurse network and with other key stakeholders.

■Information Development & Delivery:-

Develop an information/content plan covering a variety of family relevant subjects, focused on the key issues/ challenges & themes raised. Delivering information in a variety of mechanisms designed to engage with families and attract new, harder to reach families.

You will also be expected to provide content for the WellChild Family Tree online forum, create and deliver family workshops based on the resources you create, and develop appropriate monitoring, evaluation, and reporting methods to demonstrate the impact of the information articles and WellChild information hub. You will also be expected to support the development and moderation of a new interactive directory of services for families. Throughout your work you will embed safeguarding processes and policies to keep families safe.

You will be able to:

■Demonstrate recent experience of producing information for vulnerable people with excellent writing and editing skills

■Demonstrate experience in generating and analysing research information

■Confidently use digital and social media channels to communicate to target audiences

■Produce content in a variety of formats; maximising opportunities to engage harder to reach and more diverse families.

■Demonstrate excellent attention to detail

■Demonstrate commitment and ability for strong team working

■Effectively prioritise and work calmly under pressure

■Collaborate with other teams across the organisation such as Comms & Fundraising to maximise promotion of the information hub, In Your Area and events.

You will have:

■A passion for working with families with children who have serious health needs.

■A desire and commitment to improve family’s ability to thrive at home, by providing reliable information to help them on their child’s journey

■Strong communication and organisational skills

■You will have experience using Client Management Systems

■A competent Microsoft Office user

What we can offer:

■Competitive salary circa £25,500

■23 days holiday on appointment rising to 27 days plus 8 bank holidays

■Stakeholder Pension Scheme from appointment

■Employee Assistance Programme

■TOIL for out of hours work

Other:

This is a permanent full-time role, based in Cheltenham. In conjunction with this we operate a hybrid home working/ office working policy.

There will also be some travel to meetings and events required that fall outside of normal working hours.

Equal Opportunities:

WellChild actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charity and families that we work with.

Safer Recruitment:

Safer Recruitment WellChild is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check relevant to the requirements of the role. For this role that will involve a basic disclosure.

Recruitment Timetable

Application deadline: 9am 19th August 2024

Interview date: Week commencing 26th August

Interview location: Cheltenham

We are looking for self-employed, qualified and registered therapists to provide time-limited therapy sessions to adults in Gaddum’s NHS Talking Therapies, for anxiety and depression, service (formerly known as IAPT). In addition to a core qualification in counselling, you will ideally hold a qualification to deliver a NICE approved therapy, such as: Person-Centred Experiential Counselling for Depression (CfD), Eye movement desensitisation and reprocessing (EMDR), Interpersonal Pyschotherapy (IPT) or High Intensity Cognitive Behavioural Therapy (HiCBT) and have experience providing therapy to adults with common mental health difficulties, like anxiety or depression.

Successful applicants must be willing to commit to between 4 and 12 client sessions per week between 9am and 5pm (some evening sessions may be available dependent on availability of safeguarding support cover) Monday to Friday delivering face-to-face, telephone and/or online therapy sessions which may be held at any GP, community venue across the area of Manchester and/or from home.

You must also be willing to take part in regular case management supervision and attend online, internal and external training courses as/when necessary.

Whilst your main role will be delivering therapy sessions, you may also be required to carry out occasional initial assessments with clients, such as when you have appointment cancellations.

Benefits:
• Provision of equipment (laptop and soft phone system access).
• Flexible hours to suit your schedule.
• Access to peer support from a team of experienced therapists.
• Joining an established provider of high-quality therapy services with a track record of success.
• Access to administrative, managerial and DSL support.
• Work from home option.
• Access to CPD (relating to NHS talking therapies for anxiety and depression)

Key responsibilities:
• Provide time-limited individual therapy sessions (typically 8-12 sessions) in person and remotely.
• Adhere to NHS Talking Therapies service guidelines, including completing all requirements relating to data collection within the service.
• Undertake initial assessments for new referrals in order to determine the appropriate interventions to meet their needs, and signposting to other services where necessary.
• Make effective use of outcome measures in therapy sessions to monitor and promote wellbeing for clients and contribute to the achievement of overall service recovery targets.
• Attend management one-to-one meetings and some team meetings.
• Record accurate, appropriate, and timely notes using an electronic case management system working within the service policies and procedures.
• Work closely with the administration team who will support with the management of your clinical diary, allocations, and discharges.
• Provide information necessary to monitor and evaluate Gaddum’s therapy services, such as case studies or reporting data.
• Maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to talking therapies, Mental Health, and Primary Care Services.
• Ensure the maintenance of excellent standards of practice, observing BACP ethical framework and/or other guidance, and keeping up to date on new recommendations/guidelines set by the Department of Health (e.g. The NHS Talking Therapies Manual and NICE Clinical guidelines).
• Provide a timely response to safeguarding and risk issues that arise, in line with Gaddum’s safeguarding procedures.
• Work to Gaddum’s policies and procedures, specifically Health, Safety, and Risk Management, Safeguarding, Equality, Diversity, and Inclusion, Confidentiality, and Information Governance.
• Adhere to specific venue procedures where you may be based.
• Demonstrate an understanding of and a commitment to anti-discriminatory and anti-oppressive practice.
• Other duties on behalf of Gaddum as agreed.

Organisational Responsibilities
• To actively engage in ongoing personal and professional development, making full use of supervision, appraisal, and learning opportunities.
• To act at all times to promote equality and diversity ensuring inclusive and integrated services.
• To seek advice, support, and guidance as required
• To maintain a general understanding of the work of the whole organisation and attend team meetings/events where possible.
• To adopt a flexible approach to working patterns to suit the needs of the role and responsibilities as required.

Contractor Agreement
Gaddum will specify the amount and frequency of services required from sessional workers but this will be flexibly and mutually agreed. You will be paid £35 per session which usually includes any administrative tasks (case recording) unless otherwise agreed. Any additional work undertaken, including attending management supervision, team meetings or agreed relevant training will be paid at the hourly rate.
Sessional workers will invoice Gaddum monthly for their services.

A full induction will be provided as well as ongoing support from the Service Manager, administrator and Designated Safeguarding Leads.

Sessional workers are wholly responsible for their own Income Tax and National Insurance payments and will not be entitled to sickness or holiday pay or eligible for Gaddum’s pension scheme.

Sessional workers are not reimbursed for travel expenses or external clinical supervision relating to undertaking these services for Gaddum.

Professional Requirements
• Therapy qualification(s) stating when and where completed training, minimum must be a level 4 Diploma in counselling or NHS Talking Therapies, for anxiety and depression qualification.
• Registered with a relevant professional body.
• Ideally qualified to deliver National Institute for Health and Care Excellence (NICE) approved NHS Talking Therapies evidence-based psychological therapies, such as:
 - Person-Centred Experiential Counselling for Depression (CfD)
 - Eye movement desensitisation and reprocessing (EMDR)
 - Interpersonal therapy (IPT)
 - High Intensity Cognitive Behavioural Therapy (HICBT)
 - Evidence that you are treated as self-employed by HM Revenue & Customs

An enhanced DBS clearance (you must be registered on the DBS update service).
• A valid certificate of Professional Liability Insurance.

How to apply
Please submit your CV and cover letter to our HR team. Please see website for more details.

For further information on the role, please contact our Adult Therapy Services Manager, Heather Carss. Please see website for contact details.

If you’re passionate about creating a supportive and resilient VCSE community and have a knack for fostering connections, we’ve got just the role for you.

Building connections and relationships is the foundation of a lot of Nova’s work. We’re a local charity that provides a range of services to support, grow and empower a vibrant Voluntary, Community and Social Enterprise (VCSE) sector in Wakefield District, with everything from specialist advice to funding.

The Membership and Networks Coordinator is a brand new role in the Nova team, so there’s lots of room to get stuck in and make it your own. We’re a friendly bunch to work with (100% of staff said they enjoy working at Nova in our latest staff survey!) and you’ll get a range of brilliant benefits.

So, what does this role involve?

The Coordinator will be the go-to person for our members, helping to build strong networks, share best practices, and make sure everyone's voice is heard.

Here’s a quick insight into what the Coordinator will be busy with:

• Develop, manage, and support VCSE sector networks to ensure effective collaboration and communication.
• Represent the VCSE sector at meetings, forums, and events, advocating for its needs and interests.
• Develop and deliver training sessions, resources, and toolkits to enhance the skills and capabilities of network members.
• Work with colleagues to increase engagement and involvement within Nova’s membership.

What are we looking for in our new Membership and Networks Coordinator?

• Excellent interpersonal and communication skills.
• Significant experience in the VCSE sector, with a strong understanding of the challenges and opportunities facing VCSE organisations.
• Proven experience in network management, stakeholder engagement, and capacity building.
• Strong project management skills, with the ability to plan, implement, and evaluate activities effectively
• Proven experience of building and maintaining effective relationships with a range of stakeholders.

Take a look at the Person Specification for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.

What do we offer?

• 28 days holiday per year plus bank holidays
• Blended home and office working
• Flexible working hours
• Employee Assistance Programme
• Staff Rewards Programme
• 5% salary contribution to a pension scheme
• A range of enhanced policies and practices to ensure a supportive and inclusive workplace
• Competitive salary and annual pay reviews

We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.

Closing date: Wednesday 21 August at 12pm

Interview date: Tuesday 3 September and Wednesday 4 September

To apply on CharityJob, submit your CV and a cover letter (no more than 2 pages) describing how you meet the Person Specification for this role. 

This is an exciting opportunity to add value to a growing charity and to make a real and lasting difference to colleagues working in grocery who are experiencing difficult times.

As a Grants Officer you will join a busy team at our Head Office in Sandhurst. Our motivated and dedicated Grants Officers are focused on supporting colleagues when applying for financial help, in an empathic and non-judgmental manner, delivering a high standard of client experience and keeping detailed, clear records.

Your days will be rewarding and varied and include acting as the first point of contact  for applicants managing a caseload of grant applications, ensuring all required information is ready for review.

You will have administrative experience of working in a busy, customer-facing role, ideally with a minimum of two years working in a grant giving environment and have used a database to record case notes.

Full training will be given on systems and services, followed by a structured personal development plan which will include benefits training and a deep understanding of the support and signposting available to colleagues.

The role is hybrid - working at least 2 days a week from the office in Sandhurst and the other days from home. 

The Charity

GroceryAid is a charity supporting people who are working or have worked in the grocery industry. We have been providing emotional, practical and financial support for grocery colleagues since 1857. 

Role Responsibilities

• Act as a first point of contact for the Welfare Department. Dealing with telephone, email, and post enquiries in an empathetic and non-judgmental manner, taking into consideration that they may be distressed or vulnerable
• Processing applications in an accurate and timely manner.
• Gathering additional or supporting information from applicants to ensure they meet criteria and enable a recommendation to be made whilst keeping the applicant updated on timescales.
• Helping applicants and grocery colleagues navigate through the services GroceryAid offer and identify additional areas of support that may be of benefit
• Create, record, and log all communications with applicants to a high standard and in a compliant and non-judgmental way.
• Actively manage tasks allocated through database work queues, meeting our GroceryAid Service Level Charter
• An ability to demonstrate empathy and good decision-making skills based on the criteria provided
• Be able to work calmly and productively under pressure and keep to deadlines
• Keep up to date with the benefits knowledge and undertake regular training and meetings to extend and update own knowledge of grant making, health and wellbeing
• Participate in internal/external meetings as required and attend in person training events and conferences as necessary
• Working with colleagues, and supporters in a supportive and collaborative way to meet GroceryAid’s charitable goals

Knowledge and Skills

Essential

• Excellent administration skills with a strong eye for detail when assessing documentation
• Confident with Microsoft Office, particularly use of a Customer Relationship Management (CRM) database
• Excellent telephone manner
• A minimum of two years working in a grant giving environment
• Confident communication skills when managing difficult situations
• Proven personal resilience to support your wellbeing and those around you
• High energy, drive and passion to deliver the purpose of the Charity

Desirable

• Experience of working with a vulnerable client group
• Client case holding and management experience

Additional Information

• Basic salary £30,000
• Location: Sandhurst, hybrid working, currently a minimum of two days a week (Thursday and one day of choice) are in the office
• Hours:  Full - time 34 hours a week
• Flexible working is offered once training is completed
• Private health and dental care option
• 25 annual leave days plus public holidays (and additional 3 days at Christmas)
• Excellent contributory pension scheme (up to 10% Employer Contributions available)
• Life Assurance (up to 5 times salary)
• Colleague Support Programme
• £50 a month wellbeing allowance

The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.

The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the Centre helps over 700 young people per year through its In-house and Outreach Services.

We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.

This post is an exciting opportunity to be part both of supporting the growth of this service and supporting clinical administration at the Brent Centre within an existing small team. You will be required to also provide administrative and secretarial support to the Private Service, it’s clinicians, clientele and management.

The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.

You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.

We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.

The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.

You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.

The candidate will have excellent skills, when carrying out duties of the post.

Closing date: Open until post is filled

Interviews: TBC

Shortlisted candidates will be required to take a 30-minute test

Join us at Age UK Surrey and be part of a team that makes a real difference in the lives of older people. Your expertise as a Management Accountant will contribute to our goal of providing support, companionship, and advice to those who need it most. Working together to create a world where everyone can love later life.

Job Purpose:

Reporting to the Head of Finance you will provide accurate and timely financial information to the Board, Senior Leadership Team and Management Team on a monthly basis; carry out a range of financial functions, reporting, Finance Team procedures and controls; supervise the Finance Team; and line manage the Assistant Accountant & Finance Assistant.

Main Duties:

Produce Month End processing and reporting surplus and deficit details by cost centres including a various to budget and analysis with a commentary, financial procedures and controls.

• Provide training, support, supervision and management of Finance Team staff, providing cover in their absence.
• Supervise and process books of prime entry including: POP, Sales and Purchase Ledger, processing other income, cash book entries and related banking transactions and reconciliation of Bank and control accounts.
• Manage and maintain Banking Processes and processing.
• Run, maintain and manage the Purchase Ledger, Other Income in Sales Ledger and Cash Book in Sage 200.
• Manage and Maintain Supplier Accounts, Processing & uploading of Supplier Invoices, Staff and Volunteer Expenses, Bank Entries, Monthly Journals and assist with Budgets uploads.
• Liaise with internal budget holders and managers to ensure payments and receipts within the charity and the trading subsidiary are Authorised, correctly coded and processed in a timely manner and all banking can be completed accurately and securely according to Finance good practice standards.
• Manage, Supervise and process payroll for Age UK Surrey, trading subsidiary in line with legislation and making returns to statutory deadlines.
• Manage and Maintain Sage 50 Payroll System.
• Liaise with HR to ensure accuracy of monthly staff payroll changes, data, and dealing with queries and requests from staff and management.
• Administer Age UK Surrey’s pension scheme, ensuring pension regulatory requirements and employer duties are met and complied with, making payments and dealing with new members and day to day queries.
• Liaise with budget holders to ensure the process is adhered to.
• Create and post regular journals for; accruals, pre-payments, PPS, salary costs, fees in advance, monthly journal adjustments and all other recurring entries.
• Manage and process Gift Aid donations and submissions to HMRC.
• Update and monitor all internal finance procedures and processes and maintain documentation. Provide support and training to all staff with related enquiries.
• To work in accordance with all Age UK Surrey and departmental policies and procedures ensuring service quality standards are met.
• To carry out any other duties as required to enable the efficient running of the Finance Department and organisation.

Person Specification:

Essential Skills:

Qualified Accountant (ACA, ACCA, CIMA) or QBE with a proven track record in management accounting.

Practical experience of Financial and Management Reporting.

Experienced in the use of Sage Accounting systems.

Experience of payroll management and in the use of Sage Payroll Software.

Confident with MS Office 365 software with proficiency in Excel and databases.

Experience of staff management.

Organisational, communication and inter-personal skills.

Administration skills.

Adaptable and flexible.

Desirable Skills/Knowledge:

Experience in the charity sector.

Experience of Salesforce.

Experience of BrightHR.

Will-U POS systems

PTX and Zettle payment payment solutions

We are an ambitious hospital charity with an exciting opportunity to join us on our team as a Fundraising & Events Assistant.

We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire: Lister Hospital (Stevenage), New QEII (Welwyn Garden City), Hertford County Hospital and Mount Vernon Cancer Centre (Northwood). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.

About you

Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. Ideally you will be looking for 37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events. We will consider applicants who are looking for 20+ hours. Although the job is currently on a 7 month contract, there is a strong potential to extend for the right candidate.

Main duties of the job

· Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post

· Represent the charity at internal and external events which includes attending third party and charity owned events, school presentations & promotional activities, this will include some evenings and weekends.

· Manage all event bookings for the Hospital charity corner area. Ensuring area is booked and that stallholders are sent guidelines and relevant certificates sought from suppliers and provide support on the day

· Process one-off and regular donations from both online and offline sources ensuring procedures are followed and information is recorded correctly onto the database

· To assist the fundraisers with administration of staff lottery, gifts in kind, raffle and prize led promotion and fundraising as required including managing gift drives.

· Create an equipment inventory, monitor stock levels and liaise with suppliers to order/receive goods necessary for carrying out team fundraising activities (using oracle)

· Support the team with staff initiatives and giveaways including setting up ballots on the charity website

· Visit all our hospitals regularly to support the team with fundraising activities and ensure our branding is visible and up to date

· Ensure the database is kept accurate and up-to-date by recording changes including mailing preferences, address details and financial information

· To manage all collection boxes in the community, ensuring they are logged in and out correctly and recorded on the database. To work with the fundraisers to increase income in this area

· Thank individual supporters and organisations timely and courteous manner and record these communications on the database. This includes sending out fundraising packs, event invitations and event confirmations.

· To recruit and manage volunteers, ensuring they undertake rewarding tasks which are both motivational for the volunteer and cost effective for the charity

· To support the Marketing and Communications Manager by generating content for marketing purposes including social media and producing basic marketing materials

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.  If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.  Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

FARA exists to tackle poverty and transform lives. This incredible organisation helps the most vulnerable and disadvantaged children and young people living in Romania, giving them a sense of family. Do you want to join the team that provides a family for those without?

FARA is planning to launch a new individual giving fundraising activities programme and is looking for an innovative, personable and collaborative individual to lead the creation and delivery of this exciting area of development.

The Role

It is a hugely exciting time for the charity as it embarks on this new chapter! This role presents a once-in-a-career opportunity to build on the charity’s outstanding track-record of trading income-generation and optimise shop customer loyalty by building FARA’s first individual giving programme. Your talent will be a fabulous addition to a highly experienced marketing team with ambitious plans to transform the charity’s communications, and you will work alongside colleagues across the whole organisation to deliver this work.

The Fundraising and Individual Giving Manager will be responsible for:

• Creating systems, structures, activities and messages designed to launch and grow income streams, predominantly from individual givers and the community.
• Using data to inform individual giving campaigns, creating powerful messaging to acquire, retain and upgrade donors through digital and offline methods.
• Creating and implementing methods of attracting and retaining people and community partners to donate and fundraise.
• Identifying and optimising any emerging and new fundraising opportunities to help grow income for the organisation.

The Person

Are you entrepreneurial, innovative, personable, and collaborative, with the knowledge and passion to develop and deliver a fundraising programme? Are you keen to get your teeth into a new challenge and create something from scratch, albeit based on the foundation of an outstanding trading customer database.

The role requires a candidate with a strong background in building relationships and someone who is able to identify and develop new fundraising messages, campaigns and activities.

The role presents a hugely exciting opportunity to create, test and learn and we are looking for someone with the skills to diversify income sources at FARA, utilising the extensive network of supporters it has gained through its 40 charity shops across London.

The post-holder will need the skills to develop engaging, creative content and be excited by the prospect of pursuing new opportunities for the organisation to engage with existing supporters - many of whom might only have ‘gifted’ to the charity via donations of pre-loved clothes and other items to FARA shops.

Why FARA

FARA funds, develops, and manages social support services across Romania for vulnerable children, children with learning disabilities and complex needs, youth at risk, adults with learning disabilities, and community-based programmes, tackling poverty through education for Romania’s poorest families. FARA, established in 1991 following the fall of communism, has grown to be one of the biggest and most established NGOs in Romania, working to build a stronger future for the country.

This is an exciting new role for the organisation and a wonderful opportunity for the right individual to shape an emerging fundraising programme. You will be joining a marketing team that is developing the function to support the shops network and fundraising work. Working with an innovative and creative team, you will be well-supported to test, learn and apply to achieve success.

The role is permanent and full-time (although reduced hours will be considered), and offers hybrid working from offices in Teddington and Islington, and from home. Please note the role will also require flexibility to travel between FARA’s shops to build relationships with staff and volunteers (travel will be paid).

If you think you could be the right person to fulfil the exciting opportunities presented by this role, apply here, or get in contact with Charlie or Leanne at Charity Horizons for more information. Please note the closing date is 27th August 2024. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Individual Giving Officer
Salary: £32K depending on experience
Location: Fleet, Hampshire (Hybrid, with expectation to be in the office two days a week)
Hours: Full-time – 35 hours per week

You could help 100,000 children a year live their best lives.

Wooden Spoon is a dynamic and impactful charity dedicated to transforming the lives of children and young people through the power of the rugby community.

Our supporters in thirty-eight regions across UK and Ireland, generously raise over a £million every year through events, donations, and challenges. In turn we provide grants to local charities who work to give the best life opportunities to children living with disabilities, those disadvantaged and those disengaged from society.

From record breaking on Everest, to regular giving, to running marathons. to canoeing across Scotland, the Wooden Spoon Family want you to help them climb even higher.

As a Wooden Spoon’s Individual Giving Officer, you will play a key role in creating and growing Wooden Spoon’s individual giving programme. It is an exciting new and varied role that will lead on the recruitment and stewardship of our individual giving programmes including, but not limited to regular donations, membership products, individual event fundraising challenges and stewardship of regular donors and legacy prospects.

You’ll bring a mix of fun and creativity, and your skills and track record in individual giving in a charitable environment. You’ll bring your organisational rigour in managing multiple income areas, membership database management and data led campaigns alongside personal stewardship and rapport with individual members and fundraisers.

This is an exciting role in a vibrant rugby community, which you can make your own and know that your work is helping thousands of children live their best lives.

Closing date: 12 August 2024
Interview date: w/c 17 August 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Development Executive at St Catherine's College, Oxford

Are you passionate about making a difference in higher education? Join our thriving Development Team at St Catherine's College, University of Oxford, as our new Development Executive!

Salary: £36,024 - £44,263 per annum

Location: Oxford city centre

Working pattern: Full-time, with flexible hours and hybrid working options

As a Development Executive at St Catherine's, you'll play a crucial role in our ambitious multi-million-pound capital campaign. You'll be at the forefront of transforming our historic campus while preserving its architectural heritage.

What's in it for you?

• 30 days annual leave, plus bank holidays
• Generous pension scheme
• Access to world-class academic resources
• Work in a Grade I listed Arne Jacobsen-designed building
• Opportunity for international travel

About the Development Executive role:

• Identify and cultivate major donors capable of making £25,000 - £500,000+ contributions
• Develop strategies to secure five, six, and seven-figure gifts
• Craft compelling proposals and communications for high-profile supporters
• Collaborate with College leadership to shape fundraising priorities

Who are we looking for?

• A proven fundraiser with experience securing £10,000+ gifts
• Excellent communicator with strong networking skills
• Data-driven professional with CRM database expertise
• Someone who thrives in a fast-paced, collegiate environment

Why St Catherine's College? Founded on principles of inclusivity and academic excellence, St Catherine's is one of Oxford's largest and most diverse colleges. Our motto, "Nova et Vetera" (The New and the Old), reflects our innovative spirit and respect for tradition.

Join us in our mission to provide world-class education to talented students, regardless of background. As a Development Executive, you'll be instrumental in securing the financial support that makes this possible.

Career development:

• Mentoring from experienced fundraising professionals
• Opportunities to attend sector conferences and training
• Clear progression path within the Development Office

Our team culture:

• Collaborative and supportive work environment
• Regular team-building events and social activities
• Commitment to work-life balance

Are you ready to make your mark on one of Oxford's most exciting colleges? Apply now to become our next Development Executive!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is an exciting time for Audience Experience at Sue Ryder. We’re at the launch point of the next phase of our strategy to become a truly audience-centric organisation and we need someone like you to help make this happen.

Are you experienced in stewardship, supporter experience and journeys with a background in charity or customer experience in a commercial environment? Does the prospect of playing a pivotal role in taking an organisation to the next level excite you? If so, come and join our team and contribute to the great work we do at Sue Ryder.

Reporting to the Journeys & Stewardship Manager you will be a key member of a busy and thriving Supporter Experience, Data and Insight Team, overseeing engagement activities and collaborating with teams across fundraising and beyond. Sue Ryder is here for people when it matters, and that includes each other. We encourage, inspire, and help one another, and celebrate success.

Key responsibilities

• Assist the Stewardship and Journeys Manager in developing, implementing, and managing strategic, audience-centric journeys and experience, across Fundraising and other departments, ensuring best practice.
• Support and recommend improvements for stewardship activities, maintaining quality and consistency, always looking to deepen engagement.
• Help lead innovation with ‘Test & Learn’ plans to enhance impact and results.
• Develop a deep understanding of our audience segments and adopt a data and insight driven approach to audience experience, utilising research, models, and surveys to improve audience experience.

This is an excellent opportunity for someone capable and proactive to take the next step in advancing their career.

Our benefits:

- Ability to work from home 3-4 days a week in a hybrid focused team
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time),
- Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 13th August
Interview date: TBC

Please note we reserve the right to close the vacancy early if enough of the right candidates have applied.

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Title: Monitoring and Evaluation Officer

Salary: Local terms and conditions apply

Location: Kogi state, Nigeria

Contract: 2-year Fixed Term Contract

Hours: Full time, 35 hours per week

About the role

Sightsavers has an opportunity for an experienced Monitoring and Evaluation Officer to join our Kogi state and NTDs Programme Management team, where they will be responsible for all programme implementation and monitoring and evaluation, according to a detailed plan guided by standard protocols for NTDs. The post holder will ensure that information from monitoring, evaluation and other assessments are actively used to inform and adjust project implementation.

As the M&E Officer you will be responsible for actively sharing and using information emerging from evaluation/review, adjustment of interventions and implementation of recommendations. They will also be responsible for actively seeking and providing feedback on NTDs control and submission of all required NTD control deliverables.

Further duties and responsibilities include:

• Support the NTD programme team to develop a detailed programme monitoring plan and jointly use it to guide programme management.
• Support the NTDs programme team to monitor and implement appropriate actions to improve efficiency and quality of project implementation.
• Work with the programme team and other collaborating agencies to ensure that lessons of sound practice are documented and disseminated.
• Facilitate and participate in regular monitoring of on-going programme activities in close coordination with the Programme Officer.
• Work with key stakeholders and undertake regular visits to LGAs and communities to oversee and ensure quality and efficiency of monitoring activities.
• Assist the NTD managers, technical managers and Kogi State Ministry of Health in disseminating information on NTD activities, studies, research and lessons learned at National and State level.
• Represent the programme office on monitoring and evaluation issues at relevant state ministries and other agencies.

As the ideal candidate you will possess a background in managing an integrated NTDs programme in Nigeria, have experience of developing and managing public health programmes, and hold technical knowledge of one or more of the five leading NTDs.

Further requirements include:

• Experience in monitoring and evaluation.
• Extensive working experience in a similar role, ideally in an INGO setting.
• Working experience or a first degree in a relevant field.
• Experience in database management systems for an integrated programme.
• Proven experience in monitoring and evaluation of light to moderately complex projects.
• Ability to understand and work with project budgets, forecasts and reports.
• Programme management skills.
• An understanding of and commitment to equality of opportunity for disabled people.

The Monitoring and Evaluation Officer is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details. 

To apply for this exciting new opportunity, please your CV and answer the application questions via our recruitment portal. We are particularly interested in learning of your motivations for applying.

We anticipate that interviews will take place during the week commencing 26 August 2024, and the evaluation process will include an oral interview to be completed by shortlisted candidates.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Closing date: 18 August 2024

As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.