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We are seeking a Senior Database Officer to join our Data Team in the Operations department. This full-time position reports to the Senior Database Manager and will collaborate closely with a Database Officer.
As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Donorfy database. You will maintain and enhance our Donorfy database, clean, process, and import data from various sources, provide database support to colleagues across the organisation, and collaborate with the Senior Database Manager on database development projects. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload.
Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.
Working Arrangement: Collaborate with your colleagues in-person two days per week at our London office. Candidates must reside within a commutable distance of Greater London.
Job Purpose: Operation Smile UK seeks a passionate Senior Database Officer to manage the front end of its Donorfy CRM system. Working with the data team, you will promote effective CRM use across the organisation, ensuring efficient, regularly reviewed data management processes. Maintaining data accuracy and integrity is crucial, as is securely importing and exporting data to support various teams and provide insights to increase fundraising potential. This position presents a potential career path towards a managerial role for high-performing individuals.
Key Responsibilities:
1. Donorfy (CRM) Management
• Responsible for the front end day to day management of our Donorfy CRM.
• Set up and train new starters on the CRM
• Support and training existing staff to ensure effective use of the CRM
• Manage the flow of financial and non-financial data from third-party platforms and agencies, as well as direct income and data streams. This will include cleaning and preparing data, as well as importing it into Donorfy
• Undertake routine data cleansing and quality control processes to ensure the database is accurate, such as de-duplicating.
• Managing the data specifications and briefs for fulfilment agencies, including undertaking monthly quality analysis of data received from agencies
• Set up and manage Donorfy triggers, workflows and mail merges
• Liaise with Donorfy support, external agencies (MAST) and the wider team to further streamline any data-led processes
2. Financial Reconciliation
• Reconcile income processed and investigate any variances, including following up with fulfilment agencies, fundraising teams, platforms etc.
• Run monthly Gift Aid Claims for eligible single gifts and recurring gifts
• Produce various monthly reports, such as donation reports for fundraising teams and deferred income/restricted income reports to finance
• Produce and maintain the Donorfy custom accounts download
3. CRM Integrations
• Manage and maintain the custom API online income integration between Donorfy and Gravity Forms via the OSUK website
• Manage and maintain the Dotdigital email marketing integration
• Manage and maintain the Enthuse and Justgiving integrations
4. Reporting, Insight and Data Selections
• Support the Senior Database Manager to build/test reports and dashboards via SQL or Power BI to report on key performance indicators and targets
• Monitor existing Power BI reports set up each monthly to ensure they are accurate and report any fixes to the Senior Database Manager
• Run data selections for small-scale campaigns as required by the Senior Database Manager
5. Operational Support and General Tasks
• Backfill the Database Officer and Senior Database Manager roles in their absence
• Assisting the Senior Database Manager with SQL projects and automated workflows
• Keep procedure guides up to date for processes routinely undertaken
• Undertake quarterly audits on large gifts and gift aid declarations/claims
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Operation Smile UK (OSUK) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: OSUK is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at OSUK are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the UK. OSUK will not tolerate discrimination or harassment based on any of these characteristics. OSUK encourages applicants of all ages.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact us (further details contained within the job description).
The client requests no contact from agencies or media sales.
About the Role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, the corporate partnerships manager will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028
We are looking for an experienced Corporate Partnerships Manager to lead and grow our corporate fundraising programme. In this role, you will develop and implement strategies to cultivate and steward existing partnerships while identifying new opportunities for multi-year collaborations. You’ll create compelling proposals, deliver inspiring stewardship events, and work closely with teams across the organization to maximise marketing and engagement opportunities.
About You
You will have a proven track record in corporate fundraising and business development, with experience creating strategic partnerships that drive results. With excellent communication and organisational skills, you excel at managing multiple projects, building relationships, and crafting innovative pitches. You’re proactive, data-driven, and adept at using insights to shape impactful programmes
Duties and key responsibilities
Leadership and Strategy
• Support on the development of the corporate partnership programme. Working alongside
the Head of Philanthropy to create a strategic plan that will identify, cultivate, solicit and
steward a portfolio of existing corporate partners in line the overall fundraising strategy.
• Monitor and analyse trends within corporate fundraising, both internally and externally,
using these findings to influence the direction of the programme.
• Develop a pipeline of new prospective corporate partners, working alongside the Prospect
research manager.
Relationship Development and Events
• Cultivate, engage and manage strong relationships with existing corporate partners with a
focus on building strategic multi-year partnerships.
• Create high quality, inspiring proposals, pitches and materials to maximise new
opportunities.
• Work with the communications and advocacy team to maximise marketing opportunities.
• Lead on the development of inspiring stewardship events that convey MAP’s work and
impact to current and new corporate partners.
Budget Management, reporting and compliance
• Create three year rolling budgets and reforecasts, setting income and expenditure targets in
collaboration with the Head of Philanthropy.
• Manage financial planning, reporting, and risk assessment for the Corporate Partnerships
budget.
• Ensure that the corporate partnerships programme adheres to due diligence procedures
and carry out regular due diligence reporting on existing corporate partnerships.
• Utilise and maintain the CRM database to ensure accurate reporting and stewardship.
General Responsibilities
• Support MAP’s mission, ethos and values.
• Support and promote diversity and equality of opportunity in the workplace.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individual
organisations and or clients or staff and MAP data.
PERSON SPECIFICATION
Experience
• Experience creating strategic corporate partnerships and stewardship plans that inspire
MAP’s corporate partners and drive income.
• Proven track record of corporate new business development.
• Skilled in performance reporting, data analysis and using insights to shape a corporate
fundraising programme.
• Excellent project management skills, including managing multiple projects and priorities at
once.
• Experience in planning and budgeting – with proficiency in corporate partnership
forecasting.
Knowledge, skills and abilities
• Excellent written and verbal communication skills.
• Effective management and leadership skills( Desirable)
• Highly proactive – excellent at networking, communicating and influencing.
Education/training
• Corporate fundraising qualification and/or equivalent experience (desirable).
Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising
initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel
overseas where necessary.
The client requests no contact from agencies or media sales.
About the Role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, the principal gifts manager will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.
We are seeking a dedicated and experienced Principal Gifts Manager to lead the development and implementation of our major donor programme. Working closely with the Head of Philanthropy, you will create strategic plans to identify, cultivate, and steward a portfolio of high-value donors, securing five- and six-figure gifts. You’ll manage a pipeline of prospective donors, analyse trends to shape the programme strategy, and deliver inspiring stewardship events. Additionally, you’ll oversee a small team of philanthropy officers, support their donor portfolios, and ensure the programme’s adherence to compliance, financial planning, and risk management practices.
About You
You will have a proven track record of securing significant donations and delivering high-impact stewardship plans. Skilled in performance reporting, data analysis, and forecasting, you bring a strategic mindset to donor engagement. You’re highly proactive, with excellent networking, communication, and relationship-building skills. With experience managing donor events and managing multiple projects, you will be organised and results-driven.
Duties and key responsibilities
Leadership and Strategy
• Support on the development major donor program. Working alongside the Head of
Philanthropy to create a strategic plan that will identify, cultivate, solicit and steward a
portfolio of Major Donors in line the overall fundraising strategy.
• Develop a pipeline of new prospective donors, working alongside the Prospect research
manager.
• Monitor and analyse trends within major donor giving, both internally and externally, using
these findings to influence the direction of the programme.
• Manage and support two philanthropy officers to provide the best stewardship journeys for
their portfolio (please note the structure is under review and this is subject to change)
Relationship Development and Events
• Cultivate, engage and manage strong relationships with major donors with a focus on multiyear partnerships.
• Identify gaps in the product offering and work with the Head of Philanthropy to develop and
launch new products.
• Monitor, analyse and report on major donor programmes, adjusting plans and events based
on insights.
• Lead on the development of inspiring stewardship events that covey MAP’s work and
impact – inspiring major donors.
Budget Management, reporting and compliance
• Manage financial planning, reporting, and risk assessment for the Major Donor budget.
• Ensure that the Major Donor programme adheres to due diligence procedures.
• Utilise and maintain the CRM database to ensure accurate reporting and stewardship
General Responsibilities
• Support MAP’s mission, ethos and values.
• Support and promote diversity and equality of opportunity in the workplace.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individual
organisations and or clients or staff and MAP data.
PERSON SPECIFICATION
Experience
• Proven track record in securing five and six figure donations.
• Skilled in performance reporting, data analysis and using insights to shape a major donor
programme.
• Experience creating major donor stewardship plans that inspire donors and drive income.
• Good project management skills, including managing multiple projects and priorities at
once.
• Experience in planning and budgeting – with proficiency in major donor forecasting.
• Experience of creating donor events that inspire.
Knowledge, skills and abilities
• Able to confidently analyse results and extract insights to inform the strategic direction of the
Major Donor Programme.
• Good written and verbal communication skills.
• Effective management and leadership skills (Desirable)
• Highly proactive – excellent at networking, communicating and influencing.
Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising
initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel
overseas where necessary.
The client requests no contact from agencies or media sales.
As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.
Sitting within the Chief Executive’s Office, this new position of CEO Office Executive will play a key role in delivering high quality, proactive administrative support to our Senior Leadership Team and Board of Trustees. They will be carrying out key administrative duties within the team, predominantly in executive support but also more widely across governance, strategy and internal communications.
Reporting to the Head of Governance, they will be a key member of the Governance and Executive Support team, enabling members of Alzheimer’s Research UK’s Senior Team to carry out their roles efficiently and to support delivery of Alzheimer’s Research UK’s strategy.
This role is also available for those looking for part time working with a minimum of 28 hours.
Main duties and responsibilities of the role:
Administrative support
To provide proactive and high-quality administrative support to enable our Senior Team to carry out their roles effectively, to include:
· Assist the Executive Support team in providing administrative support to the Chief Executive and other Executive Directors as required.
· Arrange and attend meetings across Alzheimer’s Research UK, which may include taking and issuing minutes, drafting agendas, collating and distributing papers as appropriate, locating suitable meeting venues, room reservations and refreshments.
· Filter general information, queries, telephone calls, emails, and invitations received for the senior leadership team by redirecting to an appropriate point of contact.
· Ensure travel arrangements, including international travel, are managed effectively and within budget, including booking travel and accommodation, producing a detailed travel itinerary, arranging currency and visa requirements.
· Complete expense claims, ensuring receipts are obtained and expenses are claimed in accordance with the relevant policy.
Governance, internal communications and strategy
· Work with the Governance team to support delivery of Alzheimer’s Research UK’s governance arrangements including preparation for meetings, management of meeting logistics including locating suitable meeting venues, room reservations and refreshments and general support as required.
· Help maintain a calendar of activity within the CEO Office to support the prioritisation and preparation ahead of engagement opportunities for Alzheimer’s Research UK’s Senior Team.
· Conduct research and information gathering to support project planning and decision making.
· Learn how to use / and be proactive in using the organisation's CRM system (Salesforce) to record key activity for the CEO Office Team.
· Support the internal comms team in their aim to make all employees feel connected to the organisation and their colleagues. This could include supporting the preparation and delivery of employee events, assisting with the collation of information for regular, all-employee comms, such as the monthly all-employee meetings and the monthly CEO newsletter, and helping to promote the CEO Office via Internal Comms.
· Work with the Director of Strategy and Governance to provide support on key priority projects relating to strategy delivery.
· Help arrange and service CEO Office team activities throughout the year.
What we are looking for:
· Previous experience working in a busy administrative or coordinator role.
· Excellent customer service skills.
· Excellent inter-personal skills, with an ability to build and maintain relationships, trust, and inspire respect at all levels.
· Excellent prioritisation skills.
· Strong team player who can work both independently and collaboratively with stakeholders at all levels.
· Excellent written and verbal communication skills, with a high attention to detail.
· Excellent planning and organisational skills, with the ability to manage a varied workload.
· Strong ethical standards and a high level of personal integrity and empathy.
· Ability to maintain discretion and confidentiality at all times.
· Excellent listening skills
· Able to demonstrate flexibility, an ability to learn and a willingness to adopt new ways of working.
· Proficient IT skills in Microsoft Office (Word, PowerPoint and Excel).
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £25,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 23rd February 2025, with interviews likely to be held week commencing the 3rd March 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for an Office Manager to join our team at TreeHouse School.
You'll provide high quality administrative and reception support to TreeHouse School, overseeing the running of the front office and acting as a central information point for staff, parents and visitors.
Some key duties will include:
- Managing the stationery budget and ordering supplies for the school
- Line management of the Receptionist
- Arranging meeting room bookings
- Managing the team's annual leave
We are looking for someone who has:
- Strong administrative and reception experience
- Excellent IT skills
- Excellent interpersonal skills at all levels via telephone and written communication
- Experience of using your own initiative to plan and manage your own workload
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Job Description & Person Specification
Post Title: Fundraising Manager
Responsible to: Head of Fundraising & Partnerships
Purpose of Job: To secure income from across fundraising including supporters, events, and partnerships.
Location: Rockinghorse is based in central Brighton. Our work is across Sussex.
Salary Range: £32k to £36k depending on experience.
Contract: Up to 37.5 hours (FTE). Part time and other flexible arrangements welcomed. It is expected that the postholder will fulfil any additional duties during evenings and weekends as required and work flexibly to do so.
About Rockinghorse Children’s Charity
Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex.
We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell.
Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are.
We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up.
About the role
In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.
This role will support the Head of Fundraising & Partnerships in securing income in line with targets across our fundraising portfolio, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.
You’ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant relationship management skills and a passion and enthusiasm for fundraising. You’ll be part of a successful fundraising team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.
Duties of the role
Supporting the charity to secure income from across our fundraising portfolio:
Rockinghorse raises money to support children in hospitals, their families and the staff that care for them.
· Support the delivery of a programme of unique and income generating Rockinghorse events according to agreed plans each year, to be determined by postholder in collaboration with the Head of Fundraising & Partnerships.
· Support the creation of new, exciting and innovative events for the charity that support the charity’s objectives – to thank supporters, to engage new and existing supporters, to generate income and/or raise our profile.
· Support with expanding our external and third-party events programme working with external events companies to deliver existing events and developing new ones that support the charity’s mission and maximising the income they generate for the charity.
· Work with our Head of Marketing & Communication to develop seasonal campaigns (Spring and Christmas) that appeal to, educate and inform our supporters and generate income (against agreed targets).
· Maintain and develop the charity’s central database (e-Tapestry) for fundraising activities and supporters.
· Undertake reporting function for fundraising activities and supporters.
· Work with the Head of Fundraising & Partnerships on budgeting and reporting of income generating activities.
· Represent the charity at our events and activities, which will include evenings and weekends.
· Support the charity’s income generation strategy, in line with the charity’s strategic plan, which generates the income and ROI required to further Rockinghorse’s charitable mission.
Supporting the charity to deliver brilliant, funded projects that support children and their families:
Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex.
· Work with Head of Fundraising & Partnerships to match projects to partners, supporters and appeals – to ensure our projects are funded and delivered.
· Work with Head of Fundraising & Partnerships to create case for supports for our projects that appeal to and attract a range of supporters.
· Work with Projects Manager, project leads and Head of Marketing & Communication to create and disseminate project updates and communication to ensure our supporters are informed, educated and engaged in our work.
· Work with the Head of Marketing and Communications and project leads to build up a bank of case studies, quotes and stories we can use to feed back to supporters.
Support the charity more widely:
· Represent Rockinghorse at events, activities and networks, building strong peer relationships and sharing best practice.
· Model excellent conduct and behaviours in line with the charity’s values and ethos.
· Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.
· There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters.
Person specification
Essential experience, skills and knowledge for the role:
1. Experience and understanding of the principles of fundraising in a charity and/or not for profit.
2. Experience and understanding managing events.
3. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.
4. Able to prioritise own workload effectively and confidence to work autonomously.
5. Excellent time management skills with strong prioritisation and organisation skills.
6. Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.
7. Ability to handle confidential supporter information.
8. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).
9. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.
Desirable experience, skills and knowledge:
1. Experience managing communications and/or marketing to support fundraising engagement and support.
2. Previous work experience with a non-profit, or charitable organisation.
3. Experience of using MailChimp or other CRM & email platforms.
Work skills you’ll need on the job:
1. A can-do attitude.
2. Brilliant organisational skills.
3. Excellent people skills, adaptable and flexible in manner and approach.
4. Excellent written and verbal communication.
5. Ability to work on own initiative and as an active team member.
6. Ability to work under pressure and in a fast-paced environment.
Benefits of working for Rockinghorse Children’s Charity:
· 25 days annual leave (prorated for part-time) plus bank holidays.
· An additional day of annual leave on your birthday.
· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.
· Cycle to work scheme.
· Competitive pension scheme.
· Employee and dependants’ health cash plan including access to an online GP and counselling.
· Family leave including maternity, adoption, shared parental and paternity leave.
· Ongoing opportunities for learning and professional development for staff.
· Quarterly reward and recognition days for all staff.
· Opportunity for flexible, hybrid and part-time working.
· Subsidised car parking in Brighton.
· Access to Enterprise Car Club.
Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all.
_______________________________________________
Application Process
To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification.
Your covering letter must address your experience, skills and knowledge against the nine essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the desirable criteria, please outline these too.
If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.
All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.
Estimated Timeframes:
· Application Deadline midnight 2nd March 2025.
· Shortlisting w/c 3rd March 2025.
· Interviews will be Tuesday 11th March 2025 in central Brighton.
Interviews will be with the CEO, the Head of Development & Philanthropy and Head of Fundraising and Partnerships and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).
The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.
The role will be available from 1st April 2025 onwards (depending on post holder’s availability).
The client requests no contact from agencies or media sales.
Join Our Team as an Office and Data Lead (Pathways)
At Bexley Voluntary Services Council (BVSC), we are dedicated to fostering a robust, sustainable, and impactful voluntary and community sector that enhances the lives of Bexley residents. As the Office and Data Lead (Pathways), you will play a pivotal role in our consortium, One Bexley, where eight voluntary sector organisations collaborate to support local individuals with care and support needs. Your expertise in data analytics and your ability to act as a central access point will ensure that residents receive the right support services to maintain their independence and achieve their personal goals.
In this role, you will manage the Pathways Triage, oversee referral processes, and produce analytical data and performance reports. You will also support the Single Point of Contact Triage officer, maintain and update SharePoint sites, and monitor the availability of consortium partners. Your efforts will help raise the profile of our services within the community and ensure that information and advice are consistently up-to-date and accessible. If you meet at least half of the requirements, we encourage you to apply and join our proactive and supportive team.
This role has become available due to an internal promotion and this is something that we strive to do within the organisation. We prioritise internal hiring and are committed to filling all our roles from within our talented team whenever possible
Key Duties:
- Manage Pathways Triage, including calls received and allocation of referrals
- Provide line-manager support to the Single Point of Contact Triage officer
- Create templates for referral and performance monitoring
- Produce analytical data, trend analysis, and performance reports
- Maintain and update SharePoint sites as central resource areas
- Ensure information and advice regarding voluntary sector services are up-to-date
- Monitor availability of consortium partners and service demands
- Suggest training and process improvements
- Create process flows and how-to guides for systems and best practices
- Monitor all referral pathways and maintain accurate statistics
- Prepare reports, monthly e-bulletins, and publicity materials
- Raise the profile of the single point of access in community networks
- Act as the intermediary between the London Borough of Bexley and the consortium
- Attend staff meetings, supervision, and training as required
- Comply with BVSC policies, procedures, and key legislation such as GDPR and Safeguarding
- Undertake any other duties as required, including travel throughout the borough
Equality, Diversity, and Inclusion: BVSC is committed to promoting equality, diversity, and inclusion in all aspects of our work. We welcome applications from all individuals, regardless of background, and are dedicated to creating an inclusive environment for our team.
Please send your CV and a covering letter outlining how you fit the criteria and why you would like the position. Please note that CV's without a covering letter will not be considered.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
The client requests no contact from agencies or media sales.
Salary Range: £50,775 per annum
Start Date: As soon as possible
Duration of Contract: Permanent
Location: Fauna & Flora, Cambridge.
Current policy offers partial remote working with the UK
Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.
Fauna & Flora are in the process of implementing Salesforce with the Non-Profit Success Pack, which will revolutionise our fundraising operations. As we now enter the crucial period of embedding and optimisation, we seek a Salesforce expert and product champion to ensure Salesforce has a transformative impact across the organisation.
The Database Manager will manage the entire Salesforce environment, including Marketing Cloud which is pivotal to our marketing output. They will be the first point of contact for all staff requiring Salesforce support and training. They will field support requests, fix problems, document CRM processes and procedures and provide expert advice to staff on how to get the best from Salesforce.
They will oversee the final stages of go-live, ensuring Salesforce is built and tested to agreed specifications. Once Salesforce is operational, they will work with internal stakeholders and external partners to explore the reach of Salesforce beyond the fundraising directorate – to expand its capabilities across other key areas of the business and develop a roadmap for Salesforce’s expansion.
You will be an experienced database manager, with a proven track record of implementing, configuring and maintaining CRM databases. You will be proficient using Salesforce, and have had experience in configuring Salesforce, deploying new apps and implementing a new CRM. Ideally, you will have experience of fundraising and will understand the importance of a charity’s supporters, as well as understanding the concepts of donor journeys, lifecycles and donor development.
You will be able to analyse complicated datasets and provide detailed insights and reports from within Salesforce that will inform our fundraising strategy.
In return we offer the opportunity to for a ground-breaking and collaborative organisation at the forefront of global conservation with generous contribution, attractive annual leave allowance, life insurance and salary exchange schemes.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
The closing date for applications is 9 February 2025. Interviews are likely to take place during the week commencing 17 February 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as our Fundraising Database Manager and take responsibity for overseeing the administration and management of our fundraising CRM, e apestry in this key role.
Grief Encounter is a leading UK charity dedicated to supporting children, young people, and their families through the devastating effects of grief. We are looking for a motivated and skilled Database Manager to join our team. This individual will play a key role in managing and maintaining our donor database, ensuring the integrity and effective use of data to support our fundraising efforts and organisational objectives.
As the Database Manager, you will ensure our database is optimised for data collection, reporting, and donor engagement, working closely with the fundraising and finance teams to deliver actionable insights that drive the success of our campaigns. You will provide support and coaching to ensure the current fundraising (Income Generation) Team are trained in the use of eTapestry and that eTapestry Training is embedded as part of the induction for new fundraising staff; leverage e Tapestry’s tools to track donor journeys, segment supporter data, and optimise donor pipelines, ensuring effective engagement and stewardship and explore and implement ways to run fundraising events through eTapestry, managing event registration, tracking donations, and engaging attendees.
In this role you will have responsiblity for matrix managing the Fundraising Administrator.
For more information about this exciting role, please refer to the full job description and person specification attached.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Choices is seeking an individual to support the smooth running of all the organisation’s services and operations, as well was managing our office and general administration, while our Operations Manager is on maternity leave.
We are looking for a highly organised and creative candidate, bringing relevant experience to the role including experience with people, project and database management, to help make a real difference in the lives of mums and their partners who might be marginalised and vulnerable.
Please note that in order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.
If you’re interested or have any questions, please read the job description and get in touch.
Final Deadline: Friday 14th February 2025 at 12pm
Interviews: 25th and 26th February 2025 in the afternoon either online or in person in Islington
Applications for this role are via CV and a covering letter (max 2 A4 pages)
This is a pivotal appointment for us.
You will be our first colleague dedicated exclusively to fundraising. It is an exciting opportunity to build the function from the ground up – setting the strategy, making the contacts, and delivering the income.
We have built and developed a supporter database of 5k contacts and have improved our donation systems. We need your skills and expertise to take this further, including by expanding our supporter base, particularly major donors. Where your focus will be on securing individual donations of five-figures or higher, while also growing the potential among these supporters for subsequent legacy gifts.
You will be directly responsible for increasing our voluntary income from £80k (excluding legacies) to £250k over a period of five years, (and we have substantial ambition to move upwards from there), whilst also growing our legacy giving and encouraging corporate partnerships. We continue to develop our CRM and to systemise our relationship management, to support a scalable major gifts programme.
We are excited to have you join us.
The client requests no contact from agencies or media sales.
The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.
You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.
The role focuses on the key areas of:
· Supporter Engagement and Communication
· Donation Processing and Acknowledgement
· Data Management and CRM Administration
· Administrative Support and Process Improvement
An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time. Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.
Please see the recruitment pack for a full list of key tasks.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working closely with the Head of Marketing and Communications as well as the Events and Programme Manager, the postholder will support the delivery of the training and consultancy programme and support the communications and digital function at SMK.
With the Head of Marketing and Communications you will support SMK’s communications and marketing activity, aimed at strengthening our stakeholder relations, growing our profile and amplifying our reputation. This role will focus on digital marketing activity, in particular social media, and content creation.
With the Events and Programme Manager you will support administration, research and communications needs of the training and consultancy programme.
Good knowledge of digital marketing, especially social media is essential. You should have an interest in developing innovative digital content including copy and visual media for a range of online channels. You will need to be able to produce and schedule quality content related to the programmes to build engagement and sales.
You will also have the ability to develop SMK’s channels further and stay on top of digital trends, audience development and stakeholder engagement practices.
We have some excellent benefits including 25 days annual leave, Christmas closure and an additional one week organisational shut down in August as part of our commitment to work/ life balance.
Job description
Programme support
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Provide overall administrative support to meet programme objectives.
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Coordinate programme activities for projects, events and workshops.
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Support the T&C (Training and Consultancy) team with research around marketing and identifying new clients/organisations.
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Support with managing and updating SMK’s online systems, including the website, our e-commerce platform, and Mailchimp.
Marketing
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Support the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across the channels.
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With direction from the Head of Marketing and Communications, manage and implement the rollout of the Awards social media engagement content plan.
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Oversee our use of social media (e.g. scheduling and asset creation)
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Support with webpage updates when required.
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Collect social media data and monitor engagement
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Be responsible for SMK projects communications when required, which might include digital marketing and communications (webpages, e-news and social media).
Salesforce
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Database management, including cleaning and updating records.
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Undertake relevant training when required.
Other
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Undertake any other duties commensurate with the purpose and remit of the post.
Person specification
Essential
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Demonstrable experience in social media delivery including content creation for appropriate channels and monitoring, collecting and analysing data.
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Experience in co-ordinating online and in person events.
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Experience of building effective relationships with stakeholders, such as clients or suppliers.
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Ability to find pragmatic solutions, seek improvements, and adapt to changing situations
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Good organisational skills – able to manage own workload effectively, take initiative and work under pressure
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Willingness to support others where needed
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Working knowledge of Microsoft Office, with a willingness to learn and use new systems
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Willingness to work occasional evenings and weekends, if required
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A good understanding of current issues affecting civil society and change-making
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Flexible, hardworking, happy to work within a small team, and committed to continuous personal development
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Good research, analytical skills and structured thinking.
Desirable
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Experience of developing a social media strategy
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Experience of audience development and engagement methods through digital marketing
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Experience or interest in campaigning
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Experience with Salesforce or another similar CRM.
Skills
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Strong administrative and logistical capabilities
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Good digital marketing skills
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Ability to use social media tools such as Canva and Hootsuite
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Good attention to detail and problem-solving skills
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Some experience of databases (ideally Salesforce)
We are committed to equality and providing a diverse and inclusive workplace. We particularly welcome applications from those who are significantly underrepresented in our sector, including disabled people and individuals from Black, Asian and Minority Ethnic communities.
The client requests no contact from agencies or media sales.
Fundraising & Database Officer
MCC Foundation
£28,000 - £32,000 (full-time, permanent)
Lord’s Cricket Ground, London - hybrid
The Talent Set is delighted to be partnering with the MCC Foundation (MCCF) in their search for a Fundraising & Database Officer. The MCCF is the charitable arm of Marylebone Cricket Club, the world’s most renowned cricket club and owner of the prestigious Lord’s Cricket Ground.
The Foundation works in the UK and across the world to provide life-changing opportunities for young people to empower them to reach their full potential in the game of cricket, to bring together communities and to promote physical and mental wellbeing.
Following the appointment of their brilliant Development Director in 2024 and the launch of their five-year strategy last year, they are expanding and developing the fundraising team by adding two brand new roles to support their ambitious plans to drive income generation and diversification. The current programme has seen great success raising funds from high value sources and last year the team generated £1.7million, with a solid pipeline for the coming year to generate £2million.
As Fundraising & Database Officer you will play a key role in supporting the fundraising team and lead on database management, MCCF’s Friend Giving Scheme and the identification and prospecting of new supporters.
The Role:
· Work across the fundraising team to provide administrative support to the Development Director and Philanthropy Manager
· Lead on managing the database (SalesForce) to capture donor information and keep it up to date so it can be effectively used to analyse and report on fundraising activities and opportunities
· Collaborate with the team to write compelling applications and reports for donors
· Identify and research potential donors to support MCCF, particularly high-net-worth individuals, corporate partners and trusts and foundations
· Lead on and manage the Friends Giving Scheme, providing quality stewardship to donors
· Support the delivery and organisation of cultivation and engagement events
· Work closely with fundraising and senior management colleagues to collectively meet strategic targets and assist on ad hoc tasks as needed
About You:
· An enthusiastic and proactive individual with experience in a fundraising or administrative role
· A great understanding of and proficiency in using a database, SalesForce experience would be beneficial
- Excellent verbal and written communication skills, and ability to engage with stakeholders confidently
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines
· A team player with a collaborative approach to getting involved and supporting across a small team as required
Closing Date: Sunday 9th February for CV and cover letter
Interviews: 1st stage WC 17th February
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We have recently starting embarking on a multi-year data transformation programme to leverage, harness and use data better at Age UK and now we need a Data Platform Manager to help the daily delivery of our platforms across the organisation.
If you have lead development teams who have managed enterprise data platforms, helped drive knowledge and adoption of platforms to colleagues in a complex organisation, and have strong knowledge of Microsoft technologies, please review the job description below for a more exhaustive list of responsibilities and apply.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in either London, Blackpool, Devon or Warrington. You would be expected to attend the office around once a month for team days and more often if necessary.
Age UK internal grade - 4LT/4NT.
Must haves:
* Proven track record in implementing and managing enterprise data platforms, specifically leveraging Microsoft Databricks, Dynamics 365, and Power Platform technologies in a substantial organizational setting.
* Demonstrated ability to take ownership of enterprise-level data platforms, including the development of comprehensive internal roadmaps. Strong capability in assessing and implementing new features and products to drive business value and efficiency.
* Driving technology adoption initiatives and providing insightful reports on workplace technology utilisation.
* Understanding of Azure DevOps and modern DevOps practices, including CI/CD pipelines, version control, and automated testing methodologies.
* Expertise in Azure Databricks, including experience with data engineering and data processing workflows.
* Understanding of Microsoft Dynamics 365, including CRM functionality and integration with other Microsoft and third-party services.
* Understanding of the Power Platform suite, including Power BI for data visualization, Power Apps for low-code application development, and Power Automate for workflow automation.
* Solid background in configuration management, identity and access management, and other services related to Databricks, Dynamics 365 and Power Platform ecosystems.
* Experience in managing licensing and costs for Azure Databricks, Dynamics 365 and Power Platform environments.
* Strong attention to detail and excellent customer service orientation.
* A self-starter who can work autonomously and as a team player.
* Excellent verbal, written and presentation skills.
Great to haves:
* Programming experience with Python or PySpark
* Writing structured query language (SQL) or managing SQL databases
* Programming experience with R
* Write stories (or requirements) and maintain a prioritized backlog of platform enhancements.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum * Internet connectivity: Wired / ADSL / Fibre * Stable and safe working environment.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.