Database Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024
This position is based at our head office in Hayle, Cornwall
We are looking for a new team player to join this high performing team who deal with all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets.
Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly petitioners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both petitioner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.
An essential occupational requirement of this role is to participate with on-call midweek evenings and weekends (this will be one full week in five). Together with other members of the on-call team you will participate with on-call on a rota basis to help ensure and maintain our emergency telephone line during these times.
MAIN DUTIES AND RESPONSIBILITIES:
i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help petitioners with their pets.
ii. To listen to the needs of each petitioner and accurately record information for each petitioner and their pet by completion of a computerised case to record volunteers assigned and the service provided.
iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each petitioner case at the end of each conversation.
iv. To help maintain up-to-date records and mailing lists for petitioners, petitioners’ contacts and volunteers throughout the course of your work.
v. To ensure the appropriate delivery and quality of service provided to petitioners when you are handling a request for:-
a) Dog Walking
Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.
b) Home Checks
When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).
c) Short Term Fostering (stf)
To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.
If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the petitioner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.
If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.
d) Long Term Fostering (ltf)
Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.
e) Pet Care
When required, task a volunteer to visit a petitioner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.
f) Talks
To task a volunteer to give a talk, attend an event, or represent The Trust, but, always take advice from your line manager with regard to appropriate volunteers for these tasks.
g) On-call
To ensure delivery of our service by participating in on-call and helping to maintain our emergency telephone line. Together with other members of the on-call team, on a rota basis to help answer on-call emergencies this will be one full week in five – Monday to Monday including the weekend encompassing bank holidays, if applicable. A day in lieu will be given for working bank holidays.
Upon completion of an entire week on-call and following a debrief with your line manager, a rest period of 1 day will be given to you immediately after ie Tuesday.
On-call is for emergencies which will require an urgent response, for example if an ambulance is waiting to take someone to hospital, your urgent response is vital to provide peace of mind for the owner, love care and safety for a frightened bewildered pet.
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute to the team by helping to update volunteer and petitioner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all petitioners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
This position is based in our head office in Hayle, Cornwall - We are unable to offer remote working.
“Peace of mind and practical help for older people – love, care and safety for pets”


The client requests no contact from agencies or media sales.
Salary: £45,000 per annum
Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. Our expectation for this role is that you will come to London 1 or 2 days each week for meetings, including a quarterly ‘all staff’ event. You may also be required to visit member hospices or suppliers from time to time. You can choose where to work for the rest of the time, in the office or remotely (home or another appropriate location). We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Fixed term until April 2026, full time.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Flexible working
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 12pm on Tuesday 22 April 2025.
Interview dates: Likely to be Tuesday 29 April, Wednesday 30 April or Thursday 1 May (to be confirmed) Interviews will take place over Microsoft Teams.
We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
As Business Intelligence (BI) Developer you will be responsible for working with Hospice UK’s data to provide insights that support decision-making.
You’ll collaborate with colleagues at all levels to understand their needs and develop dashboards, reports and insights which help facilitate efficient, effective, and modern ways of working and a great colleague experience.
Guided by the Data Manager, you’ll ensure that Hospice UK complies with all relevant legislation and best practice such as complying with UK GDPR and maintaining our security accreditations. You’ll also work closely with other members of the ICT and Data team.
You’ll bring a broad set of data skills and knowledge with specific technical skills and experience developing using Power BI and SQL. We are at the start of our journey using modern data tools, with training for all colleagues planned, but you will need to guide inexperienced colleagues. Whilst challenging, this is an opportunity to shape how we work for the long term.
You’ll be working with others to collect and analyse the data that is most useful for hospices across the UK to compare their services and understand the impact we make collectively. You’ll also combine this with third-party data sources, such as population data, which will help local hospices reach everyone who needs help. Hospice UK will use this data and insight for national research and campaigning.
For our hospice sector data work, there are multiple data sources, some of which are bespoke databases within Hospice UK’s systems, whereas others are external including publicly available.
Internally, within Hospice UK, you’ll work with colleagues from different departments to improve how we measure our own performance. You’ll develop a performance reporting framework which provides clarity and insight, from our Board level key performance indicators to our day-to-day operational process performance measures.
Within Hospice UK the main data sources are our CRM, Website CMS, Grants Management, Finance and HR systems. We also use bespoke data capture forms and databases for specific purposes.
We’re a small in-house ICT and Data team, supported by 3rd party suppliers.
Your line manager is Richard Cooper, Data Manager. Richard joined Hospice UK in February 2024, bringing with him a wealth of experience from the private, public and non-profit sectors.
You’ll find lots more information in the Candidate Information Pack below.
How to apply
If you would like to apply for this role, please send the following documents to recruitment by 12pm Tuesday 22 April 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification.)
- A completed equalities monitoring form.
We will shortlist candidates based on their CV and supporting statements.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Role description:
We are seeking a creative and proactive Digital Marketing and Content Officer to lead on developing and delivering engaging digital content across Southampton Hospitals Charity’s online channels with the goal of building an engaged supporter and donor community.
You will be responsible for growing our digital presence through compelling storytelling, high-quality social media content, and effective digital engagement strategies. Working closely with the Campaigns and Marketing Manager and Communications & Publications Officer, you will play a key role in gathering, creating, and sharing impactful stories from across the hospitals, ensuring our supporters, donors, and the wider community remain connected to our work.
Main Responsibilities:
Content creation & digital engagement
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Work with the Campaigns & Marketing Manager to create and implement a digital marketing strategy with the aim of increasing our contactable audience and improving engagement across our digital channels.
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Plan, create, and publish high-quality content across all digital channels, including social media, website, and email marketing.
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Build relationships across the Charity and Hospitals, proactively gathering stories, case studies, and visual content.
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Develop engaging social media campaigns, ensuring content is tailored to different audiences and platforms.
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Manage paid digital advertising (Facebook ads, Google ads) to increase engagement and fundraising outcomes.
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Capture and edit video and photography content for digital storytelling.
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Ensure all content is accessible, inclusive, and aligned with brand guidelines.
Social media & website management
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Oversee the charity’s social media presence, responding to comments, messages, and engaging with supporters.
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Analyse performance metrics, using insights to refine content strategies.
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Regularly update website content, ensuring it is engaging and relevant.
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Implement SEO best practices to optimise web content.
Supporter engagement & digital growth
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Work with fundraising teams to develop and deliver digital supporter journeys.
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Identify opportunities for supporter-led content.
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Work closely with the Communications & Publications Officer to ensure digital content supports broader comms objectives.
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Provide training and guidance to colleagues on best practices for digital content creation and engagement.
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Where needed, help manage Communications & Publications Officer responsibilities during periods of annual leave.
Person Specification:
Knowledge and experience
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Experience managing social media channels for an organisation, including content creation and analytics.
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Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement.
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Experience creating and editing multimedia content (video, photography, graphics).
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Strong copywriting skills for digital platforms, with the ability to adapt tone for different audiences.
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Knowledge of SEO, social media algorithms, and best practices.
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Experience using content management systems (WordPress).
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Familiarity with digital advertising and email marketing platforms (Mailchimp).
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Experience using data analytics tools (Google Analytics, Meta Insights).
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Experience using CRM or supporter databases (Beacon preferred).
Skills, abilities, and behaviours
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Creative thinker with a strong visual storytelling ability.
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Experience of using Canva and/or Adobe Suite.
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Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials.
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Highly organised with the ability to manage multiple projects.
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Strong communication and relationship-building skills.
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Proactive and outgoing, with a willingness to seek out stories and content opportunities.
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Adaptability to work in a fast-paced environment.
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Ability to translate complex information into accessible and engaging content.
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Attention to detail, ensuring high-quality and consistent content.
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A self-starter who can work independently and as part of a team.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Role description:
We are looking for a skilled and detail-oriented Communications & Publications Officer to lead on crafting compelling written content across Southampton Hospitals Charity’s key communication channels. You will be responsible for producing high-quality publications, case studies, and press materials that engage supporters, hospital staff, and the wider community.
Working closely with the Campaigns and Marketing Manager and Digital Marketing and Content Officer, you will ensure stories and impact case studies are effectively shared across print and digital channels, supporting fundraising and brand awareness.
Main Responsibilities:
Content creation & publications
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Research, write, and edit compelling copy for a range of publications, including impact reports, newsletters, magazines, and brochures.
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Write engaging press releases and manage media relations.
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Work with designers and printers to produce high-quality print materials, ensuring the Southampton Hospitals Charity brand is consistent throughout.
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Work with photographers to ensure the charity has an extensive bank of patient and UHS staff photography to use across marketing collateral and communications.
Fundraising & supporter engagement
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Develop and manage case studies that showcase the impact of fundraising and donations, including taking photos of projects and interviewing staff and patients where needed.
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Develop concepts and promotional collateral for fundraising activity and events (including responsibility for in house design).
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Work closely with Campaigns & Marketing Manager to develop key messaging and deliver activity for large scale marketing and fundraising campaigns that help the Charity to meet financial and engagement targets.
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Develop and manage case studies that showcase the impact of fundraising and donations.
Internal & external communications
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Build relationships with UHS Communications team.
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Lead on internal communications, ensuring hospital staff are up-to-date and engaged with charitable activities.
Stakeholder & media engagement
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Build relationships with hospital staff to identify potential stories and case studies.
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Liaise with journalists and media contacts to secure press coverage.
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Work closely with the Digital Marketing and Content Officer to ensure consistency across print and digital content.
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Where needed, help manage Digital Marketing and Content Officer responsibilities during periods of annual leave.
Person Specification:
Knowledge & Experience
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Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement.
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Strong experience in copywriting, editing, and storytelling.
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Experience producing print and digital publications, including designing in-house as well as working with third-party designers and suppliers where necessary.
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Experience writing press releases and working with the media.
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Understanding of audience segmentation and tailored messaging.
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Knowledge of fundraising communications and storytelling best practices.
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Experience using content management systems (e.g. WordPress).
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Familiarity with digital advertising and email marketing platforms (Mailchimp).
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Experience using CRM or supporter databases (Beacon preferred).
Skills & Attributes
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Exceptional written communication skills.
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Experience of using Canva and/or Adobe Suite.
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Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials.
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Strong attention to detail and ability to manage multiple projects.
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Highly organised with the ability to multi-task.
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Strong communication and relationship-building skills.
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Ability to translate complex information into accessible and engaging content.
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Excellent stakeholder engagement and relationship-building skills.
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A strategic thinker who can see the bigger picture while managing day-to-day tasks.
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A self-starter who can work independently and as part of a team.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client, a Performing Arts organisation, are looking to recruit into the position of Head of IT. This role is responsible for providing strategic leadership for the data and systems team while ensuring that all parts of the Sadler’s Wells IT infrastructure run smoothly and securely, using it to improve processes and efficiency.
The post reports to the Director of Finance and Business Performance and is part of the Senior Management Team. With the upcoming growth of our organisation the role will develop with the postholder.
Key strategic and operational accountabilities:
· Strategic planning and leadership of the service
· Contract and account management internally and with key partners
· Cyber security, compliance and privacy
· Process improvements and automation
· Data control and insight
· Project, service desk and change management
Skills and Experience:
- Relevant IT qualification or equivalent experience in IT governance.
- Ability to be ‘on call’ for emergencies and business continuity recovery
- Experience of managing risk and Cyber security.
- Experienced IT leader, with a customer focused approach.
- Experience of public, private and hybrid cloud environments.
- Results-driven with a proven track record of high achievement through data and systems teams.
- Demonstrable experience in project management, driving organisation-wide initiatives, through collaboration.
- Demonstrable experience of developing, implementing and managing a risk-based approach to security and compliance, including risk, security and governance frameworks.
- Experience of using and developing an Information Security Management System.
- Strong negotiation and vendor management skills.
- Strong strategic planning skills with the ability to translate business needs to data and systems solutions.
- Ability to lead and monitor several projects concurrently.
- Excellent communication and relationship management skills, with ability to articulate messages to technical and non-technical audiences.
- Experience of procurement to achieve best value for the organisation.
- Ability to respond to changing circumstances.
- Well-developed change management skills with the ability of understand the strategic “big picture” and set a clear direction.
- Ability to translate ideas into effective action speedily and within a finite budget.
- Ability to work collaboratively and bring teams together into a cohesive and effective unit.
- Able to demonstrate a commitment to diversity and inclusion.
- Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.
- Must currently hold the right to work in the United Kingdom
Additional
- Experience for school network requirements
- Relevant project management qualification or equivalent
This role is Hybrid (3 days pw) and experience within Performing Arts would be advantageous.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
For over 145 years, Leeds Jewish Welfare Board has provided support the Jewish community and North Leeds community as one of North Leeds’ most established Social Care Charities. Our vision is to positively change lives and we do this by delivering an extensive range of community support and registered care services to over 1,000 people every month.
At Leeds Jewish Welfare Board, we offer a diverse range of volunteer roles to suit various interests, skills, and schedules. Whether you’re passionate about lending an empathetic ear, organising events, or providing practical assistance, we have a role for you.
Role Summary
The Volunteer Development Officer plays a crucial role in supporting LJWB’s charity mission to positively change lives. This role will ensure the volunteering team continues to provide a positive experience for our team of nearly 240 volunteers, ensuring they feel valued and are effectively contributing to the organisation’s work.
Key responsibilities
- You will develop and implement strategies to recruit volunteers from diverse backgrounds.
- You will create engaging material and campaigns to attract potential volunteers.
- You will design and facilitate training sessions for new volunteers, ensuring they understand their roles and responsibilities.
- You will conduct regular check-ins with volunteers to assess their satisfaction and address any issues.
Requirements
- Proven experience in volunteer management or community engagement
· A confident, enthusiastic and accurate communicator both verbal and written.
· Excellent written and verbal communication skills, with a talent for storytelling.
· High level of organisational skills with a great attention to detail.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
· Experience of Volunteer Database management system
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a passionate and enthusiastic Operations Manager to join our friendly and supportive team.
Main purpose of post
You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.
You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.
You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups.
You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.
You will oversee a number of internal projects and external pilot projects.
Outline of main duties
The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role.
Operations:
o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.
o working with the SMT on an organisational design structure which meets the needs of our growing service
o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’
o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling
o taking responsibility for health and safety in our York office
o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.
IT and phone systems
o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.
o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management
o answering first line technical questions before escalating to Fusion Systems
o controlling system access permissions to software applications and Sharepoint folders
o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency
o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary
Policies and procedures
o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing
o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties
o You will contribute to the maintenance and development of Survive’s policies and procedures
Resources
o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary
o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive
o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers
Projects, monitoring and evaluation
o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports
o attending working groups to represent Survive
o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports
o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)
o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)
Person Specification – Operations and projects manager
Qualifications
- You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management
Operations
- Experience of procurement and managing supplier contracts
- Working knowledge of Health and Safety legislation and UK GDPR
- Ideally, you will have worked or volunteered in the charity sector
Team relationships
- Able to deliver training, as required – especially IT training
- Able to work effectively as part of a team and create, build and sustain good working relationships
- Ideally, experience of managing change and supporting a team in embracing new ways of working
Experience, knowledge and skills
- You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
- You will have ideally have experience of delivering contracted services
- You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
- Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors
Projects, monitoring and evaluation
- Experience of overseeing pilot projects, ensuring key milestones are achieved
- Experience of compiling performance, monitoring and evaluation reports
- Able to research, analyse and summarise information
- Ideally have experience of overseeing external accreditation processes
Personal
- An interest in the work that Survive does to support survivors of sexual trauma
- A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices
- Able to work independently and prioritise work effectively to meet demanding deadlines
- Able to liaise effectively with statutory and voluntary sector partners and build good working relationships
- Excellent listening skills; written and verbal communication skills
- A flexible approach to work and problem solving and ‘can do’ attitude to get things done
Priorities for the first 6 months – what you will be working on:
- Getting to know the Survive team
- Getting to know key external contacts
- Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
- Review of internal processes as part of the Client Journey group
- Become confident in the use of our client database Charitylog in order to produce reports and statistics
- Understand pilot pathways from NHS and East Riding of Yorkshire
Where possible, interviews will be held on Tuesday 22nd April in York
Please submit a CV and covering letter explaining why you would like to work for Survive, and how you meet the person specification. Letters to be a max of 2 pages of A4.
Survive delivers specialist services and trauma-specific interventions that help adult survivors of rape, sexual assault and child sexual abuse heal,
The client requests no contact from agencies or media sales.
At MAF International, we are dedicated to supporting the people and communities we serve. We are currently seeking a committed individual to assist in the production of controlled documents and provide essential support to the Quality, Safety & Security (QSS) Services Team and Document Controllers in our programmes.
Responsibilities
QSS System Administration:
- Manage user access, configuration changes, and dashboards on the QSS database.
- Oversee the QSS support ticketing system and track document change requests.
- Assist in producing statistical reports and creating training materials.
QSS Team Support:
- Attend and document minutes for various QSS meetings.
- Support meetings, training events, report production, and stakeholder coordination.
- Assist with risk management reports and performance data analysis.
Document Production & Amendment:
- Format, proofread, and amend controlled company documents.
- Utilise Web Manuals editing software and Confluence for manual and policy updates.
- Facilitate document change processes and issue revisions.
Documentation Management:
- Process change requests using our in-house document control system.
- Update manuals, policies, forms, and notices on the MAF Intranet (SharePoint) and Confluence.
Quality Control:
- Ensure all documents meet MAF standards before publishing.
- Proofread and cross-reference changes across all affected documents.
Support for Programme Document Controllers:
- Provide regular communication and updates.
- Share latest information and updates on procedures.
If you are passionate about making a difference and providing high-quality support in a meaningful way, consider joining MAF International. Together, we can make a lasting impact.
Qualifications, Skills & Experience
Essential
- A good general level of education
- Good communication skills
- Capable of working independently as well as part of a team
- Ability to work cross-culturally
- Experience of formatting documents
- Experience and knowledge of Microsoft Word e.g. applying styles, table design, forms, tracking changes etc.
- Good degree of computer literacy
- Ability to work accurately and at pace.
Desirable
- A -Level standard or equivalent
- Experience of controlling documents preferable
- Experience in setting agendas and minute writing
- Experience of working with databases
- Experience of using a PDF editor
There is an occupational requirement for the job holder of this position to be a committed Christian. The post holder will be expected to lead and take part in prayer and biblical reflection and to be a role model for the organisation in accordance with our Christian beliefs and standards in the work place
To apply, please click on 'apply now' and we will send you further instructions on how to apply through our recruitment portal.
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of approximately 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
The essentials …
- Permanent, part-time (21 hours, Tuesday through Thursday)
- £15,600 - £16,500 (£26,000 - £27,500 full-time equivalent)
- Hybrid working with Wednesdays in the Bath office
What you’ll be doing …
The main purpose of this role is to provide customer facing support for the sales and marketing team. Customers will be internal and external and include but are not limited to: institutional and corporate librarians and information professionals, 3rd party sellers, authors, editors, book purchasers, representatives and agents globally.
Overall responsibilities / requirements …
- Support the sales team in managing agreements and licenses
- Support the sales and marketing teams in managing data requirements and reports (internal/external)
- Offer a high level of customer service to existing and potential customers
- Provide customers with marketing information and materials
Key accountabilities …
Sales and customer service:
- Offer support for customer queries on pricing, renewals negotiations and Rights Retention
- Support institutional renewal reminders processes
- Work with partners (PLS/CCC & others) to provide metadata to ensure all products are included in relevant databases quarterly
- Download reports as required from 3rd party sellers
- Work with 3rd party partners to enable member access to subscribed content
- Maintain a list of article pay-per-view (PPV) pricing and review twice yearly to maximise income
- Payment of royalties with the Sales and Customer Services Manager
- Create and upload MARC/Kbart files to website for libraries
- Quarterly subscription comparison
- Updating member email addresses in Lyell (from lists provided by database manager)
- Product updates on the online bookshop
Marketing:
- Marketing support and data entry for leads and opportunities
- Provide promotional questionnaires to authors/editors
- Creation of Advance Information / New business info sheets/Book order forms
- Creation of ‘most read reports’ to authors – monthly/quarterly
- Geographical content for reps/agents
- Adestra: regular data upload into Adestra from the online manuscript submission system and reporting
- Newsletter creation:
- New title alert newsletters
- Online bookshop sale newsletter
- Online bookshop sale: adding books and removing tags
General:
- Collaborate with colleagues at the Publishing House to share and maximise opportunities
- Develop an understanding of the sales processing for institutional subscriptions and book sales
- Contribute to streamlined sales processes resulting from new CRM/website developments
What we’re looking for …
- A high level of clerical and administrative experience in a customer service role
- A good standard of written and spoken English, numeracy and a keen eye for detail
- A self-motivated learner able to work with minimal instruction
- Desire to work in a team environment
- Positive attitude to customer service
- Competent to manage the Microsoft office suite
Essential
- Advanced administrative experience
- Sales office experience
- Customer service experience
- Microsoft office suite
- Strong communication
- Good standard of English and numeracy
Desirable
- Experience with CRM and Microsoft Dynamics 365
The duties and responsibilities highlighted in this job description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.
A bit about us …
The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognition scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
All applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
The Subscriptions Administrator will be part of our Subscriptions team, to manage and support our thousands of subscribers, as well as other administrative tasks for Ethical Consumer, the UK’s longest running alternative consumer organisation.
Ethical Consumer is a not-for-profit multi-stakeholder cooperative, and welcomes applications from all sections of the community. We use name-blind shortlisting. The offices are upstairs in a wheelchair accessible building in Manchester.
Co-operative Responsibilities
All permanent staff are members. All members share the responsibilities of running the co-operative, including:
- Taking part in the decision-making process
- Subgroups for areas of management including Personnel, Finance or Publishing.
Specific responsibilities - the Subscriptions Administrator will:
- Keep subscriber records and payments up to date.
- Manage our subscriber mailbox
- Support customer service/interaction/engagement
- Process new and renewed subscriptions.
- Assist weekly post office mailout for new subscribers.
- Assist with managing Direct Debit payments.
- Participate in 'Subs and Renewals' group meetings.
- Help produce monthly subs reports for the rest of the co-op.
- Support other administration roles across the organisation.
The timetable for this recruitment is as follows:
- Closing date: 9pm Wednesday 30 April
- Shortlisting: 1-8 May
- Interviews: week commencing 13-14 May
- Starting date: week commencing 9 June, subject to negotiation
For 35+ years we have been the hub of the ethical consumer movement, helping consumers to shop ethically and campaigners to challenge corporate power.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a key role within the Engagement Directorate at Blind Veterans UK as we are working through a new strategy which ensures we become data and insight led and put our audiences at the centre of all our communication. This presents an excellent opportunity for you to help revolutionise how Blind Veterans UK conducts data selections and to play a key role in producing actionable insights as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience.
You will be responsible for the accurate and timely delivery of complex database extracts from Raiser’s Edge using FastStats, ensuring all data selections are delivered to a high standard for communications to Blind Veteran UK supporters. This includes ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. The critical element to this role is developing a campaign planning process that embeds a test and learn culture and drives innovation and improvement in our communications.
You will work with the Insight Manager and wider Engagement (fundraising and Comms & Marketing) Team to implement journeys and automations to improve second gift rates and drive sustainable income.
As well as leading on data selections, you will manage the insight planning and request project boards, working with the Insight Manager to respond to both ad-hoc insight requests and longer term insight projects.
Main duties and responsibilities of the role - what you'll be doing:
- Lead on data selections. Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines.
- Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload.
- Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy.
- Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief.
- Work with the Insight Manager to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust.
- Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements.
- Work with the Insight Manager to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with.
- Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections.
- Lead on the implementation of a campaign planning process focussed on driving improvement in selection results through data-informed decision-making.
- Play a leading role in the planning of the calendar to manage communication activities.
- Work with the Insight Manager and Data Management functions to ensure the necessary data is being captured and is accurate, to enable campaign analysis to be conducted.
- Work with 3rd parties to ensure the timely and secure transfer of data selection files.
- Build and monitor supporter journeys for all data cohorts, improving the process based on findings.
- Send email communications, including testing and implementation of dynamic content.
- Manage the insight request project boards, assist in responding to ad-hoc insight requests and work with the Insight Manager on larger insight projects.
About Blind Veterans UK
At Blind Veterans UK, we are here to support anyone who has served in the Armed Forces or National Service, and who is now living with significant sight loss. We provide veterans with rehabilitation, training, practical advice and emotional support.
We’re a transformational team that believes every vision-impaired veteran should be able to lead the life they choose. We help blind ex-service people of every generation – and since 1915, we’ve provided support to tens of thousands of vision-impaired veterans.
Together we can help rebuild blind veterans’ lives after sight loss. Away from isolation and towards a life of fulfilment and happiness.
Position: Data Selections & Insight Analyst
Reports to: Insight Manager
Location: Remote working. We have an office in Queen Square, London, for those who wish to come into the office.
Hours: 35 hours per week (full-time)
Salary: £35,000–£37,000 per annum
25 days annual leave (not including bank holidays)
To apply please submit a CV and a covering letter outlining your relevant skills and motivation.
Closing date: 11th April 2025
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Mosaic, our mission is clear, to help children,young people and their families when they've lost someone really important to them. Grief affects all of us in different ways - our role is to provide advice and one-to-one counselling, someone who listens to their feelings, and can support them to see a better future, remembering the life of the person who died.
This administrator role is pivotal in enabling our small charity to do its job. Working with our busy referrals team, you'll be helping us process data, liaise with schools and volunteers across Dorset, organise events for families and be part of a very dedicated group of staff. We need someone with the passion to help children and a real team player who doesnt mind pitching in when they are needed.
Mosaic's mission is to support children and young people across the county of Dorset with their bereavement needs.

The client requests no contact from agencies or media sales.
Are you driven by a desire to share God's kingdom and alleviate suffering? Do you have a passion for fundraising and building strong relationships with supporters? Do you thrive in a team environment with ambitious targets? If so, we have an exciting opportunity for you!
About Us: BMS World Mission, founded in 1792, is a Christian mission organisation working in around 30 countries across four continents. We are dedicated to making Jesus known worldwide and transforming the lives of those we serve.
The Role: We are seeking an enthusiastic Individual Giving Officer to join our team. In this role, you will play a key part in our fundraising strategy, supporting sustainable growth and ensuring our supporters feel valued.
What You'll Do:
• Manage direct mail appeals and develop innovative approaches to increase supporter retention and acquisition.
• Support the creation of new fundraising products and use our database to generate insightful reports on individual giving.
• Champion supporter care by ensuring every interaction with our supporters is inspiring and uplifting.
• Collaborate with a friendly, encouraging, and supportive team to achieve success.
What We're Looking For:
• Ambitious individuals who are quick learners and eager to develop their communication and technical skills.
• Talent, potential, and a positive attitude are just as important to us as qualifications and experience.
• If you are dedicated and enthusiastic about supporter engagement and fundraising, we want to hear from you!
Why Join Us?
• Be part of a mission-driven organisation making a real difference in the world.
• Work with a supportive and collaborative team.
• Grow your skills and career in a dynamic and rewarding environment.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
The PA team to SLT play a pivotal role in ensuring the smooth operation of SafeLives mission by supporting SLT to navigate a complex landscape of responsibilities and initiatives. They represent the charity with many of our senior stakeholders, manage a busy Senior Leadership office and deal with senior executives across the charity sector, government, business and philanthropy.
This PA role will have a particular focus on supporting the Director of the Drive Partnership whilst also will also supporting across SafeLives SLT as required.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 17th April 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to make a difference to Local Lives?
We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness.
The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In-Patient Unit and Community teams.
All our vital services are provided free of charge, thanks to the generous support of fundraisers and donors. As Individual Giving and Gifts In Wills Manager, you will know that the work you do has a real impact on the local community.
“The fundraising team are all about having FUN! We work both individually and together on projects and are always on hand to help each other. The Hospice is a very special place and you can feel that as soon as you enter the building. Absolutely everyone loves being part of the Hospice family and there is just such a lovely atmosphere all the time.”
Victoria Chomka, Community and Corporate Fundraise
Being Individual Giving and Gifts in Wills Manager at St Wilfrid’s
We are delighted to offer the opportunity to join us as Individual Giving and Gifts in Wills Manager on a full time 37.5 hours basis.
This is a wonderful chance to support us by leading a small, close-knit team responsible for developing and delivering our individual giving fundraising strategy. You will also be focusing on donor development and acquisition, as well as retention and database management.
You will have proven experience in marketing and developing fundraising strategies within a charity setting. You will need to be confident in giving, setting and managing campaigns and annual budgets, and working towards income targets.
Qualifications and Experience
-
- Fundraising experience at a senior level (Essential)
- Experience of developing funding propositions, campaigns and securing significant funds (Essential)
- Experience of working with CRM system or database to maximise income generation performance (Essential)
- Full driving licence with access to a car with business insurance cover (Essential)
- Experience of Gifts in Wills giving and stewardship (Desirable)
- Right to work in the UK (Essential)
What we offer you
We offer all Hospice employees the following benefits:
- Annual Leave – Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service
- Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
- Flexible Working – Talk to us about your flexibility needs and we can explore what’s possible for you and for the role
- Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support
- Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits
- Generous Pension – With 7.5% employer contribution for staff not in the NHS pension scheme
- Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
- Free on site parking – At our beautiful, purpose built Hospice in Bosham
- Subsidised food – Our catering staff provide a range of high quality meals at low prices on site at the Hospice
- Staff discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme
How to Apply
Please visit the careers page on our website, where you can add your CV or a completed application form if you prefer.
If you have any queries regarding this vacancy please email or call us. Please note this vacancy may close early if sufficient applications have been received.
Please visit the careers page on our website to view job description for a full person specification.
Equality, Diversity and Inclusion at St Wilfrid’s
We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.
We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities. To do this you can contact us, or pop in and ask at Reception for HR.
We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.
Interview information
Interviews will be held in two stages.
First stage interviews will be held during the week of the 14th April.
Second stage interviews will be held during the week of the 21st April.
The client requests no contact from agencies or media sales.