Database Administrator Jobs

Job Description and Person Specification

Job title: Volunteer & Employability Team Coordinator

Reporting to: Volunteering Development Manager

Location: Hybrid, London or Sheffield with regular UK travel

Contract type: Permanent

Hours per week: Full Time 35 hours

Salary: £24,893-£26,203 (London) or £23,620-£24,329 (National)

Our Vision: A UK where “No good food goes to waste”.

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people. There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website. 

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us!

The role

We require a proactive and detail-oriented coordinator to join our team. In this key role, you will be responsible for coordinating our corporate volunteering program, provide support to the wider volunteering & Employability team, and ensuring the smooth running of various initiatives. You will be the first point of contact for volunteer inquiries and will deliver outstanding customer service, ensuring that both individual and group volunteers are engaged and supported effectively.

This role requires impeccable organisational skills, strong attention to detail, excellent communication skills, and strong prioritisation and time management.

Main area of responsibility

Partner Volunteering Programme Coordination:

• Oversee the day-to-day operations of the corporate volunteering program, ensuring effective scheduling, attendance, communication, and follow-up.
• Work closely with corporate partners and delivery partners to organise volunteer events and initiatives.
• Support the development of new volunteering partnerships and opportunities.
• Actively seek opportunities to improve volunteer experience and program efficiency.

Communication

• Facilitate clear communication with volunteers, partners and the wider team to ensure clear expectations.
• Provide ongoing support to volunteers, ensuring they have the necessary information to feel informed, valued and engaged.

First Point of Contact

• Be the primary point of contact for individual and group volunteer inquiries, providing timely, accurate and helpful responses.
• Deliver exceptional customer service by addressing all concerns to ensure a positive experience for all participants.

Record Keeping & Administrative support

• Tracking and documenting volunteer activities including scheduling and feedback, to ensure all volunteer contributions are accurately logged, up-to-date and accessible.
• Implement and improve systems to enhance processes and reporting.
• Provide administrative support to the wider volunteering team, including planning events, scheduling meetings, managing and updating documentation.

Person Specification

Essential Criteria

• Impeccable organisational skills with the ability to manage multiple tasks, work to deadlines and prioritise effectively.
• Strong attention to detail and accuracy in all aspects of work.
• Exceptional verbal and written communication skills, with a focus on customer service.
• Building and maintaining relationships with internal stakeholders and external organisations keeping multiple stakeholders informed.
• Proficiency with office software (Microsoft Office Suite or equivalent), administration experience and basic database management.
• Ability to self-motivate and work within a team.

Desirable Criteria

• Experience in a similar role in a non for profit or similar sector.
• Experience with CRM or volunteer management software.

Competencies and behaviours

• Commitment to delivering excellent customer service
• Able to work collaboratively with different stakeholders, both internally and externally.
• Comfortable with change and able to manage competing priorities.
• An understanding of and commitment to FareShare’s mission.
• A commitment to Equal Opportunities.
• Flexibility and collaborative style of working across FareShare and with all our stakeholders.

Why Join Us

• Make a direct impact on the community through volunteering initiatives.
• Be part of a supportive, dynamic, and growing team.
• Develop your skills in volunteer coordination and program management

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Executive Assistant  

Age UK Camden is recruiting a skilled and experienced Executive Assistant to support the Chief Executive in the areas of Governance and Quality.  

Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services.  These services are highly valued by the residents of Camden and the voluntary and statutory sectors.  

The successful candidate will: 

• Have a key role in the development and delivery of quality, compliance and corporate support services including strategy and business planning.  

• Be responsible for evidencing that Age UK Camden activities are of the highest possible quality and that they are compliant with national and local specifications, standards and good practice guidelines  

• Be responsible for Board support and other corporate services support.  

 (See Job description for full duties) 

Salary:  SCP 20 to SCP 23 (Dependent on skills and experience) £33,533.68 to £35,377.47 pa 35 hours FTE  

Hours: 35 hours per week Contract Type: Permanent 

Closing date: Monday 27th January 2025 – 9am Interview dates: TBC 

As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

CRM Assistant 

Would you like to work in a dynamic forward-looking organisation as the CRM Assistant, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: CRM Assistant

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £31,824 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are seeking a CRM Assistant with a passion for mental health service provision in the UK to join our dynamic and thriving team. In this role, you will help maintain the accredited register, a key regulatory tool, supporting the public interest and advancing the charitable objectives. This is a particularly exciting time to join as we have just launched our three-year strategy. You will be pivotal in supporting the ongoing maintenance and development of the Salesforce CRM, members’ area and associated systems and processes.

Key responsibilities include:

• Act as a contact for the Salesforce database and related systems to ensure all users are fully supported. In liaison with the CRM administrator escalate faults and data protection concerns appropriately and in a timely fashion and take appropriate mitigating actions.

• Provide direct day-to-day support for Fonteva’s Salesforce database including, but not limited to, managing user licences, setup, profiles, customisation of objects, fields, record types, page layouts and validation.

• Support the CRM administrator log and investigate issues and faults, and troubleshoot fixes and solutions, collaborating with teams and external vendors, so optimum performance and compliance can be maintained.

• Regularly audit and monitor the quality of data within the CRM and carry out daily and monthly database housekeeping tasks including regular de-duplication, data cleansing, and disposal.

• Undertake monthly reconciliations to match Salesforce records with financial transactions.

• Work with the CRM administrator and external vendors to test and deploy patches, upgrades etc.

• Support the CRM administrator, and working closely with colleagues and subject matter experts, identify, develop, improve and deploy processes and CRM features in line with business need.

• Undertake basic membership administrative duties, especially during the busy renewals period (August – October)

About You

This is a role for an individual who has a keen eye for detail, is methodical and enjoys applying analytical and problem-solving skills. Join us as we seek to address the growing demand for greater choices of high-quality mental health service provision. You’ll work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There’ll be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• Working knowledge or experience of supporting, administering or managing CRM databases, preferably Salesforce.

• Understanding of user experience, user journeys and business processes.

• Experience in building and analysing reports and dashboards.

• Troubleshooting and investigative skills, including good analytical and problem solving skills.

• Experience in data management, cleansing and monitoring data.

• Excellent team player with the ability to provide guidance and support to colleagues.

• Strong organisational skills and a meticulous eye for detail.

• Excellent communication skills, both written and verbal, and the ability to produce accurate documents such as training guides.

• Self-driven with a positive attitude and a strong customer focus.

• Organised and methodical, with an aptitude for logic.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: CRM Assistant, CRM Lead, Customer Relationship Management Assistant, CRM Officer, CRM Executive, Customer Relationship Management Executive, Customer Relationship Management Officer, Admin Assistant, Administrator, Administrative Assistant, IT Assistant, IT Lead, Membership Officer, Membership Lead

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

PA

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development, and rewards staff for their hard work. If the answer is yes, we have an incredible opportunity for you! 

We are seeking a highly efficient and detail orientated administrator to join our dynamic organisation and support the work of the Archdeacon of Oxford.

You do not need to be a practising Christian or have a faith to work with us - around 50% of staff are not practising Christians but are comfortable with the Christian ethos. However, all staff do have a desire to make a difference.

Position: Personal Assistant to the Archdeacon of Oxford

Location: Oxford/hybrid

Hours: Part-time, 28 hours (split over 4 or 5 days – exact pattern to be agreed with Archdeacon)

Salary: £22,631.75 per annum (FTE £29,906.51)

Contract: Permanent

Closing Date: 28 January 2025 at midnight

Interview Date: Friday 07 February 2025 at Langford Locks, Kidlington OX5 1GF

The Role

In this vital role you will be working closely with the Archdeacon and Associate Archdeacon of Oxford facilitating the smooth running of the Oxford Archdeaconry office.  You responsibilities will include providing a confidential PA, secretarial and administrative support to both, through effective diary management, managing correspondence, supporting meetings, handling email and enquiries, taking minutes and facilitating events. 

Working with the clergy and churchwardens in the Oxford Archdeaconry, you will keep records of those in post and be responsible for updating the diocesan and national databases.  You will organise a range of events including an annual Visitation service at the cathedral for the swearing in of churchwardens and will clerk several meetings and liaising closely with the Area Deans of Oxford and Cowley.

The successful postholder is expected to manage the Archdeaconry office with a considerable degree of autonomy and independence, ensuring that all functions are tracked and completed on time.  As well as having excellent administrative and diary management skills, you must be able to offer proactive research, anticipation of issues and influence for positive outcomes.

About You

You will bring strong administrative experience, ideally with previous experience in a PA role, and a proven track record of accuracy and exceptional attention to detail.  Excellent interpersonal and organisational skills alongside proficient IT skills, particularly Microsoft Office applications (Outlook, Word, Excel, Teams) and contact database management experience, will be crucial for success in this role and in enabling you to flourish within this small team.

Your excellent organisational skills and flexible approach to work will enable you to work proactively and plan and prioritise tasks effectively to meet deadlines and perform under pressure.

This role offers professional growth and the chance to contribute to a dynamic team. Hybrid working is available alongside designated office days within Church House Oxford. You will pay attention to detail and have the ability to meet deadlines while prioritising tasks and handling sensitive and confidential information.

Benefits and rewards include:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days

• In addition to the statutory UK public holidays, the Diocese offers three privilege days

• Hybrid working

• Free parking and subsidised on-site café

• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Salary Sacrifice Contribution)

• Electric car and cycle-to-work salary sacrifice schemes

• Access to wellbeing support via Employee Assistance Programme

• Enhanced family-friendly policies and a generous sick pay provision

• Access to low-interest financial services from Churches Mutual Credit Union including loans

• An attractive modern working environment

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of our staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may also have experience in areas such as PA, Personal Assistant, Director PA, Pa to the CEO, Senior PA, Lead PA, Executive Assistant, EA, Administrator, Senior Administrator, Office Administrator. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Old Fire Station is a centre for creativity in Oxford housing two organisations: the homelessness charity Crisis and the Old Fire Station (OFS). We share our building.  We are looking for a dynamic Creative Communities Coordinator who will support people to participate in and shape our arts work,focusing on individuals who are facing tough times because of disadvantage. You will build connections and deepen relationships with people and partners across the city.

This post will be part time, 29.5 hours per week. The hours can be worked over a flexible pattern. Permanent role, subject to a 6-month probationary period.  Benefits include:

Annual leave entitlement of 33 days (pro rata), including bank holidays (Some days need to be taken at specified times during the year)

Additional annual leave awarded for long service

Free tickets to selected shows

Staff discount in the café

A pension is offered to all employees

Flexibility and hybrid working available

What would make the ideal candidate:

Emotional intelligence, interpersonal skills and an ability to build connections

A collaborative approach to working with others

Ability to work in partnership with a range of external organisations

Experience of working with and supporting people with a range of support and access needs

Excellent communication and presentation skills (verbal and written)

An eye for detail Excellent administration, including proficiency with database and office systems – Word, Excel, Outlook

The ability to work under pressure, multitask, use initiative and work to strict deadlines

Ability to handle personal and emotional challenges in relation to vulnerable people, resilience, handling conflict, drawing lines between personal and professional

Experience leading and project managing creative projects

Passion for and experience within the arts and an understanding of their inherent value in society

 A willingness to undertake appropriate training

Experience of (or ability to learn) budget management

Please see our website for more information about the job where you can also download a job pack and application 

Support Services Manager

As the Foodbanks Support Services Manager you will be delivering the foodbanks advice services, managing the relationships with partner organisations referring to the Foodbank and managing and developing the the Foodbank’s school & family support activities.

Key Responsibilities

• You will be responsible for the orientation of new organisations who will be referring to the Foodbank and the delivery of high-quality training on the referral process to all partners as needed.
• Through regular engagement with those organisations, you will forge strong relationships to ensure they provide an advice-first approach, maximising the level of help local people get before being referred to the Foodbank.
• You will develop, monitor and co-manage a team of volunteer signposters who provide support to the Foodbank’s clients
• You will manage the Foodbank’s Family Engagement Lead, working in and with local schools
• Working closely with the Cirencester Foodbank’s Citizens Advice team and their Citizens Advice manager, you will ensure Foodbank clients are prioritised in obtaining further advice, monitoring the advisors’ caseloads and ensuring regular reporting
• Ensure that Foodbank clients are consulted and feedback gathered to make our services efficient, helpful, relevant, and respectful. Additionally, collect stories from clients to help illustrate the charities impact, issues that lead people into food poverty and enable further advocacy.
• Maintain the Foodbank’s client database with details of support provided
• Produce reports to agreed deadlines

Key Skills and Personal Attributes:

• With excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective partner organisations to share the Foodbanks vision to end the need for Foodbanks.
• You will have strong IT skills which will enable you to take advantage of the Foodbanks database, project and team management systems
• You will have experience of setting, managing and reporting against Key Performance Indicators
• You will be tenacious and able to embrace, innovate and shape the role and the Foodbank’s support service.
• You will be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds
• You will be organised, proactive, and a self-starter who is able to self-motivate.
• Previous experience in support and advice provision (i.e. Citizens Advice, Social Prescribing, Social Work, etc.) would be beneficial 

Salary: £31,824 per annum, with pay progression up to £36,435 per annum within two years employment dependant on performance, plus excellent benefits
Location: Central London with flexible working
Hours: Full-time, 35 hours per week
Contractual status: Permanent 

Do you have advanced administrative and customer service skills? Are you keen to develop your ability to support projects and analyse reports? If so, our AI Coordinator role maybe the opportunity for you.

The RCR is looking for an experienced, resourceful and enthusiastic project coordinator to help us as we enter the new world of AI in radiology.  You will be fascinated by the possibilities of AI and excited to join an early-stage dynamic team.  With a background coordinating and taking on project work, together with demonstrating experience in carrying out advanced administrative tasks for the team, you’ll enjoy working proactively under your own steam but recognise when to consult with others.

If successful, you will take on allocated project work and accurately record and maintain team decisions, agreements, the status of existing team workstreams and communicate this effectively with colleagues.  You will demonstrate precision with numerical and non-numerical data handling in context, build constructive relationships, find and collate information and create reports.  In addition to this, you will demonstrate the ability to read, understand and summarise complicated materials. 

To be successful, you will have experience in coordinating meetings, from Teams meetings to workshops and in person activities.  Although not essential, experience in clinical services, technology applied to healthcare and associated terminology would be helpful. If you don’t have experience in this area, the capacity to rapidly absorb and understand new knowledge on complicated subjects will help you to excel in the role.

The successful candidate will be proactive and high performing, supporting the RCR’s evolving programme of work, doing their part to contribute to our meaningful mission of improving imaging and cancer care for all.  

What you will do:

• Desk based research to support AI projects with the ability to gain an understanding of domain terminology in a fast-paced environment.
• Maintain records of key stakeholders and outside bodies for the College's AI work, ensuring that the team and relevant representatives of the College are able to build strong working relationships to help progress our work.
• Take on project work as allocated and take forward with flexibility agreed ideas, initiatives and processes.
• Prioritise competing demands to deliver on agreed workplans and achieve the organisation’s goals in a timely manner, whilst maintaining attention to detail.
• Apply advanced administrative and customer facing skills to support the AI team including arranging meetings, cultivating relationships with key stakeholders, maintaining team shared documentation and coordinating AI related stakeholder events.

What you will need:

• Highly experienced and advanced administrative, project and team supporting skills.
• Project coordinating/managing skills.
• Ability to quickly gain understanding of domain terminology in a fast-paced environment
• A demonstrable interest in AI or technology.
• Service focused with the ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels.
• Ability to take clear, concise and accurate meeting minutes on complex subjects.

Our ambition is to ensure that the RCR leads the AI work in our specialities and your skills and ability to keep up to date with and coordinate work in this interesting area could be what helps us achieve our goal. We have ambitious targets; do you have the ambition to help get us there? Please find out more about the role, the RCR and our goals and instructions on how to apply in the AI Coordinator candidate pack.

This vacancy closes Sunday 23:59 19 January 2025. Shortlist interviews will take place on 24 January 2025 and selection interviews are scheduled for 30 January 2025.  

“Bridewell gave me a purpose. It provided meaning in my life. It made me feel valued and useful.” 

As part of a small team you’ll play a key role running the office day to day to support all aspects of Bridewell Gardens’ operations. You’ll work with volunteers to give administrative support to the team, speak with people who are referred to the service and with professionals who make referrals.

You’ll work closely with the Recovery Service Manager and Director to consider future developments of the service and to ensure best practice in service delivery.

Key responsibilities

- Develop and implement systems so that administrative activities are efficient and effective

- Keep project monitoring and evaluation data up to date

- Speak with referrers and people accessing the service to support new referrals and to answer enquiries

- Support the day to day management of the team’s calendar to allow for smooth running of the service

- Work with freelance suppliers to maintain accounts, to process payments, supplier invoices, expenses and record income

- Oversee day to day office administration procurement, servicing of equipment, ordering supplies, booking training

- Keep policies and procedures up to date with input from the team

- Support Director and Recovery Service Manager in identifying and developing new services and partnerships for service delivery

- Oversee and manage office volunteers to support administrative activities

On an average day you will:

- Respond to referral enquiries, book in appointments, share new referral details with the team, update monitoring and evaluation reports

- Work with volunteers to provide administrative support to the team as required

- Speak with the Recovery Service Manager to manage the diary of activities

About You

- You share Bridewell’s values, working with hope for the future

- You understand working in a small team, supporting with whatever is needed to keep the charity running smoothly, communicating openly with others

- You enjoy problem solving and finding solutions, you work well on your own as well as with others, you are flexible and happy to respond to change

- You’ll understand the community Bridewell supports, demonstrate empathy and knowledge of the challenges faced by people affected by serious mental health problems

This is a part-time position, 21 hours per week. There is flexibility in the location and how the hours of this role are worked. The role works very closely with the Recovery Service Team and Director and regular face to face working is required. The role will involve occasional travel locally and occasional weekend work for events.

We welcome applications from all candidates with relevant skills. If you are excited about this opportunity and want to find out more about the role, please do not hesitate to contact us.

Contract length: Permanent

Location: North West London

Hours per week: 35, hybrid working with minimum two days in the office

Salary:  £32-35k depending on experience

Closing date for applications: Sunday 26th January 2025 at midnight, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 27th January, followed by an in person interviews w/c 3rd February.

Are you a digital fundraising expert passionate about making a real difference for animals in need? We are looking for a Senior Digital Fundraising Officer to join us at Mayhew.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

Based in London with hybrid working opportunities, this role offers an exciting chance to combine creativity, strategy, and data-driven insights to support Mayhew’s vital work for dogs, cats, and communities in the UK, Afghanistan and Georgia.

This is a key role in the Fundraising Team at Mayhew helping to generate significant income from our digital audiences, ensuring they’re engaged with Mayhew and committed to supporting our aims to deliver greater impact for animals.

This role involves managing a range of fundraising campaigns across multiple digital channels– including social media, email and PPC, ensuring that campaign deadlines and income targets are met, and all activity is evaluated to drive future improvements.

The successful candidate will take a leading role in growing our supporter base through engaging digital acquisition activity, as well as maximising income through the cultivation of audiences already warm to Mayhew.

Our new Senior Digital Fundraising Officer must be experienced in planning and delivering fundraising campaigns across a range of online channels, with strong project management skills and experience in both acquisition and retention of donors, keeping them engaged via compelling fundraising communications. You will have an excellent understanding of digital fundraising, and hands-on experience of working with Facebook, PPC, email and web platforms.

You will be a strong multi-tasker, with the ability to hit deadlines. You will combine creativity with a solid foundation of technical and analytical skills and have proven experience in developing and delivering digital fundraising content.

Generally, you will be:

• Leading and delivering digital fundraising campaigns across paid social media, email, and PPC channels, including creative development, audience segmentation, testing and evaluation.
• Developing and implementing audience-focused acquisition and retention strategies to grow Mayhew’s supporter base and maximise income.
• Consistently produce, edit, and proofread engaging fundraising copy for digital campaigns and online content, ensuring accuracy and alignment with our objectives.
• Building engaging landing pages and ensuring our donation platform is functional, optimised, and user-friendly.
• Collaborating with internal teams and external agencies to improve donor journeys and online engagement.
• Consistently track digital expenditure and manage the digital fundraising budget to ensure cost-effective results.
• Tracking, reporting and analysing campaign performance to identify insights and improvements for future activities.

To be successful in this role, you will:

• Have a proven track record of delivering successful digital and multi-channel fundraising campaigns, including paid advertising on Meta, PPC, and email marketing.
• Have a solid understanding of digital fundraising tools, audience segmentation, and donor journey optimisation.
• Have strong analytical skills, creative campaign development, and exceptional written and verbal communication abilities.
• Be organised: able to multitask and prioritise workload, including organising and planning daily and weekly activities to meet deadlines.
• Be a team player with a proactive attitude and a passion for animal welfare.

Why Join Mayhew?

You’ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.

If you’re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.

As the Helping Rhino Fundraising Manager, you will be responsible for the delivery of the charity’s fundraising goals through multiple income streams. There will be a focus on stewarding and growing the charity’s major donor database (both individual and corporate), delivery of successful engagement and fundraising events and producing creative online appeals. The role will also require the successful candidate to drive income from legacies and guide the Charity and Fundraising Administrator to deliver our community fundraising and every day giving targets.

The role will be supported by the CEO and the Charity and Fundraising Administrator.

This is a fantastic opportunity that would suit an individual with a proven track record of achieving ambitions fundraising targets and someone who will play a key role in the growth of Helping Rhinos over the next 5 years. We are looking for someone currently working in a similar role or someone who has experience of multi-stream fundraising and is ready to step up to deliver an initial target of £600k in year one, with ambitious targets rising incrementally year on year.

The role will also include the opportunity to visit some of the Helping Rhinos Project Partners in Africa.

Hybrid - London WC1H (We operate hybrid, flexible working practices with 20% of your time per month being office based)

Join the ACU as Programme Officer and use your experience of programme delivery to help us build a better world through international collaboration in higher education.

The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 500 universities in 50 countries. Championing the power of higher education to improve lives, we support our members – and our people – in contributing to sustainable development across the Commonwealth and beyond.

The role

As the Programme Officer, you will support the administration of the Ocean Country Partnership Programme (OCCP) Scholarships and the associated OCPP online training programme, as well as the Queen Elizabeth Commonwealth Scholarships (QECS) and ACU-funded Grants and Fellowships. 

Who are we looking for?

You will need:

• Excellent interpersonal skills with a proven ability to build, maintain and strengthen relationships within an international context.

• Excellent written and verbal communication skills, with demonstrable experience of working with administrative processes and procedures including processing basic finance documentation, with the potential to present information to a wide variety of audiences.

• High level of proven competence in the use of Microsoft Office Suite as well as evidence of database skills and an aptitude for learning to use a variety of software packages such as to maintain databases, and/or portfolio management.

• High level of proven competence in the use of Microsoft Office Suite as well as evidence of database skills and an aptitude for learning to use a variety of software packages such as to maintain databases, and/or portfolio management.

• Strong attention to detail to process complex paperwork and situations.

• High level of motivation and flexibility with proven ability of balancing competing priorities under pressure to deliver to deadlines on time.

• Experience managing online events, meetings, and/or training workshops through a range of virtual meeting platforms.

What to expect:

We see equity, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find out more about our commitment to equity, diversity and inclusion and safeguarding on our website by clicking here).

We believe in investing in all our people and creating cultures in which everyone can thrive.

We offer a fantastic package of benefits including:

• 27 days annual leave, 8 bank holidays (pro rata - part time employees) and 4 Christmas closure days

• Generous pension scheme – 5% employee contribution, 10% employer contribution 

• Enhanced maternity, paternity, and shared parental leave

• Significant investment into your personal and professional development

• Regular social activities

• Health and wellbeing programmes

• Give as you earn charitable donations scheme

• Cycle to work scheme

• Interest-free travel season ticket loan. 

How to apply

To apply, click the apply button and visit our recruitment portal. 

Closing Date: 20 January 2025

Interview Date: Interviews will take place from 20 January 2025.

If we receive sufficient applications before the closing date, interviews may take place earlier, so you are encouraged to apply early.

Interviews will take place virtually.

Are you experienced in the use of PowerBI or other data visualisation tools for developing reports and dashboards and used to manipulating data using complex formulas or programming? Then join Shelter as a Business Intelligence Analyst and you could soon be playing an important role at the heart of our Data Management & Insight team.

About the role
To provide management information and insight across Shelter, through the design and development of datasets, reports and systems using Microsoft Power BI and other tools.

To develop business intelligence reports and dashboards based on Shelters performance framework supporting an empowered self-service environment for colleagues.

About you
To succeed, you’ll need proven experience of analysing, interpreting and presenting datasets using PowerBI and working with CRMs and other systems. You’ll also need excellent Excel skills and familiarity with database structures such as SQL. Comfortable working with colleagues at all levels across an organisation, you enjoy nothing more than collating, analysing and disseminating business intelligence or helping others develop intelligence from reports and dashboards. What’s more, you’re keen to get involved in a variety of projects as part of a strategic programme aimed at improving the way we work.

Apply to be part of our team and be the change you want to see in society.

Benefits 
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team
Part of our Strategy Enablement Directorate, the Data & Insight Team delivers high quality data and database management, administrative services and business insight to the department and other teams across Shelter. Custodians of supporter data for its full life cycle, running through everything we do is a commitment to maintaining the highest standards of data quality and embedding a culture of standards, both in terms of compliance and best practice across the department. We work closely with the wider team including our Head of Data and Insight, Data Architects, Data Engineers and Insight Analysts to help Shelter achieve its organisational strategy in helping the fight to end homelessness.

About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for an Advocate to join our team in the Fife area on a 9-month fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Fife. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; 12:00 on Sunday 26th January 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

Receptionist

We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.

Position: Receptionist

Location: Burnt Oak. HA8 0DT

Salary: £13.15 per hour. £15.12 per hour on Saturday evenings

Hours:  Evening and weekend hours

Contract: Part-time

About the role:

This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication. 

Some of your key responsibilities will include:

Maintaining the reception area and provide a welcoming environment
Ensure new members are welcomed and introduced to a member of the youth work team
Ensure Junior members leave sessions safely in the care of parents
Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
Deal with telephone enquiries, take and relay messages, screen, and direct calls
Enter new members on to the membership database and collect entrance fees
Ensure that any administration and paperwork is up to date
Maintain the meeting room calendar
Keep records up to date related to attendance, trips, events, and meetings
Administer First Aid in line with procedures (if you are not currently First Aid-qualified, training will be provided)

About you:

To be successful in the role of Receptionist you will be a welcoming, professional, organised, proactive and positive individual, who is passionate about young people and the communities the youth zone serves. You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn, and willing to take risks all for the benefit of supporting young people. You will demonstrate the organisation’s values through all you do and will commit to giving your best every session for young people.

You will also need to bring with you the following skills and experience:

Previous experience in managing or supervising a reception desk or entrance point
Working in a customer-facing environment and dealing with the public
The ability to engage with all types of people from young people, community members, and colleagues to official visitors and Board Directors
The ability to diffuse pressurised situations while remaining calm and in control
Great communication and interpersonal skills
The ability to work on own initiative and as part of a team
Excellent attention to detail, thorough and organised

Although not essential previous experience of working with young people and a knowledge of the issues which affect them would be beneficial. As would experience of using a membership system or database.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We very much welcome previous experience working as a Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.