Database Administrator Jobs
Age UK Mid Mersey are offering a great opportunity to join our professional, innovative and dedicated team to help launch a new lottery funded Maintenance Cognitive Stimulation Therapy (MCST) programme in Mid Mersey’s four boroughs: Halton, Knowsley, St Helens and Warrington.
Maintenance Cognitive Stimulation Therapy (MCST) is a weekly group programme for people living with mild to moderate dementia or cognitive impairment.
Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships.
Activities include:
- discussions
- word games
- quizzes
- physical activities
- creative and musical activities.
Cognitive Stimulation is the only non-drug treatment recommended to improve cognition, independence and well-being by the National Institute for Health and Care Excellence (NICE).
Alongside the MCST group sessions the programme will also provide advice, information and facilitated peer support for the carers of groups members.
The MCST Team Leader will lead a small team of MCST group facilitators, Carer Support workers and volunteers.
The Team Leader will plan programmes, provide support and supervision to staff, and ensure compliance with relevant guidelines and standards. They will be responsible for undertaking initial assessment visits with clients in their own homes to ensure the MCST programme is appropriate for them.
Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence.
Full training in MCST will be provided alongside management training and mentoring.
Full job details are contained within the supporting Job Description and Person Specification.
Actual Salary for 21hrs £16,200 per annum (£26,700 FTE)
Application Process:
To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting.
Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer.
The post is also subject to an Enhanced DBS Certificate.
Closing Date: 23:59 on Sunday 26th January 2025
Interview Dates: Interviews will be held w/c 3rd February 2025
Age UK Mid Mersey exists to promote improved quality of life and empowerment for people aged 50+ and their carers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester.
Job Summary
Community Mental Health Transformation is part of a long-term plan to improve mental health services. Big Life group has commissioned Gaddum to support the development of the lived experience input in a key system change project for the improvement people’s experiences of services. Greater Manchester’s Co-Occurring Conditions project is centred on those who have concurrent mental health and substance use challenges.
Job Purpose
To support the development of lived experience engagement within the co-occurring conditions workstream. You will support people with lived experience to attend and contribute to design and testing session of services and systems.
You will work with the GM Co-Occurring Conditions Team and wider partners across GM to ensure lived experience is at the heart of mental health services in Greater Manchester.
Main Duties and Responsibilities
1. Support people with lived experience to engage with the Co-Occurring Conditions workstream.
2. Attendance at events and publicising the programme.
3. Organising and ensuring involvement at Co-occurring Conditions meetings.
4. Developing community interest Representation across Coproduction internally and building opportunities across community led groups and peer groups.
5. Developing Lived Experience activities to encourage collaboration, information sharing and opportunities.
6. Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
7. Work collaboratively with other coproduction leads across Gaddum.
8. Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
9. Ensure that Lived Experience members, whether from the core group or single invitees, are properly off boarded.
10.Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
11.Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.
The post-holder will be required to undertake other tasks as reasonably directed by the Senior Leadership Team, which will usually be commensurate with the skills and experience of the post-holder.
The client requests no contact from agencies or media sales.
Job Title: Events Assistant
Salary: £27,274.83
Team: Care Events
Hours: 37.5
Location: Shooting Star House
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Events Assistant to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
Our Care Events team provide an extensive programme of groups and events for the 750+ life-limited children, their families and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, memorial days and many festive events such as ice-skating at Hampton Court. There are 3-4 events each week, making many opportunities for families to make memories together.
About the role
In this role you will co-ordinate the production of the events. You will lead the design of specific events and to be on team at several events, engaging with, supporting and welcoming families. Tasks include team prep meetings, shopping for resources, risk assessment, creating Eventbrite and webpages, inviting families, prepping, hosting the event and follow-up feedback. Events take place at our hospices and in the community across our catchment.
The Events Assistant is part of our Psychosocial Services and will hear about current families in need, including end-of-life children who may require a wish organised (such as their room decorated in a special theme, or a trip out to a favourite, magical place). The Events Assistant will help think about which events may be helpful to families referred.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. This includes providing opportunities for children and family members to meet others who have experienced this. Our events programme is key to this success.
About you
This role requires experience of working with children and families, and the passion to add sparkle to the lives of those we support. We are looking for someone who enjoys the buzz of a party, who is able to help create joyful memories for our families. The individual in this role needs to be organised, able to multi-task (planning multiple events at once) and good at working in a fast-paced environment. You should be someone sensitive to the needs of families, comfortable supporting families experiencing incredibly challenging times, willing to listen and care.
Once or twice a month the Events Assistant is asked to lead an event on a Saturday or Sunday.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer
To apply please complete our online application and send a statement outlining how your skills and experience meets the criteria set out in the person specification.
Closing Date: 29/1/25
Interview Date: tbc
Home-Start Bradford District offers a unique service, recruiting and training volunteers who have parenting experience themselves to visit families with at least one child under five in their homes, offering informal, friendly and confidential support designed to increase the confidence and independence of families.
With a 25 year track record of delivering valued support to families and children in the area, Home-Start Bradford District is looking for a Business Manager (Co-leader) to bring a broad range of skills and experience which will develop and support the charity through its next phase of development. It's a varied and challenging role with considerable scope to make an impact on the organisation at an exciting time - working with a fantastic team making a huge difference to families across Bradford.
Working alongside our Operations Manager to co-lead the charity, you will together ensure that Home-Start Bradford District achieves its charitable objectives, working closely with the Board of Trustees to lead the team, implementing and continuing to develop the charity’s Strategic Plan, and ensuring that the necessary resources are in place to maintain the sustainability of the organisation.
The Business Manager will lead on the development and implementation of income generation, the financial management of the charity, the processes and administrative needs of the team, data and reporting, and the charity’s governance and legal obligations. They will need to make their mark quickly, identifying and generating new sources of income, with a particular focus on seeking commercial or unrestricted income.
Key responsibilities
This is a strategic role for which the key responsibilities are:
- Business development and strategic planning
- Income generation
- Financial understanding, budgeting and reporting
- Organising, understanding and communicating data
- Effective networking, PR and marketing
- Good governance
What we are looking for
As the successful candidate, you will have:
- demonstrable experience of leadership in an organisation of comparable scale and complexity
- experience of operating at Board level and capable of working with and alongside our board of trustees
- excellent knowledge of organisational development, with a successful track record of securing significant income
- proven experience of developing and implement wide-reaching strategies that successfully deliver objectives
- collaborative leadership skills with the ability to work alongside a Co-leader, and to bring out the best in a team
- a proven track record of taking financial responsibility, and setting and controlling large-scale budgets
- experience of organising, understanding and communicating data.
An independent charity committed to promoting the welfare of families with young children and providing volunteer-led support in families' own homes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MAIN PURPOSE AND SCOPE OF THE JOB
To develop and manage a calendar of both MDD owned and community led events in order to maximise income and raise awareness of the charity. To support MDD volunteers in delivering their fundraising activities by ensuring best practice at all times and working closely with the Volunteer Manager to provide guidance and training to ensure compliance. To develop an effective programme of support for individuals taking part in third party challenge events in aid of MDD.
This is a fantastic opportunity for someone committed, passionate and full of ideas about how to grow community fundraising at MDD.
Reports to: Head of Fundraising
Overall Responsibilities
- To deliver a range of community activities and events, maximising engagement of supporters and achieving income targets. Develop appropriate processes, procedures and guidelines to ensure that community fundraisers receive a consistently high level of support.
- Plan, support and deliver events and activities organised directly by MDD and promote the charity at external events.
- Work with Head of Fundraising on developing income and expenditure plans, with responsibility for monitoring and reporting regularly on individual event budgets and income targets.
Community
- Engage with local communities, groups and societies, building new relationships and strengthening existing ones, to raise awareness of MDD with the objective of increasing income in line with targets
- Provide support, advice and encouragement to groups and individuals wishing to raise funds in aid of MDD
- Regularly review quality and success rates of MDD merchandise, helping to maximise sales through community events and ensuing that promotional material is distributed to volunteers and accounted for.
Events
- Lead and develop the calendar of events, taking responsibility for the delivery and provide onsite management on the day
- Manage any volunteers required to support the safe delivery of all events
- Work alongside the Marketing and Communications Team to develop and implement plans to promote all events
Challenge Events
- Develop and produce supporter materials and provide excellent one to one support for all event participants (individuals and teams participating in third party and / or hosted challenge activities). Working closely with the Corporate Fundraising Manager to engage with teams of corporate participants.
General Administration
- Act as first point of contact for Fundraising Team, offering exceptional customer service to supporters.
- Update the Harlequin CRM database as required to ensure all information on our supporters and their activities on our behalf is as accurate and up to date as possible.
- Take responsibility for health and safety, events insurance, liability, safeguarding and data protection for all events, including managing risk and maintaining event data in line with legislation and data governance.
Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.
EXPERIENCE
ESSENTIAL
- Experience of fundraising, preferably within a community or events team
- Experience of planning, organising and delivering events
- Excellent time management skills with the ability to prioritise multiple tasks to meet deadlines.
- An ability to work unsupervised and within a team to demonstrate a high level of innovation
- Confident and self-motivated individual with strong interpersonal skills and the ability to communicate effectively with a wide range of people at different levels.
- Enthusiastic and able to inspire people who want to raise funds for the charity
- A good level of competency is required in MS Office packages such as Word, Excel, PowerPoint and Outlook.
DESIRABLE
- Prior experience of using CRM systems
- An understanding of the legal obligations of Charity Law and regulation
- Experience of public speaking and presenting to a diverse range of audiences
PERSONAL ATTRIBUTES AND OTHER REQUIREMENTS
- A full current driving license
- Flexibility to work evenings and weekends
- You will be required to have a criminal record check carried out by the Disclosure & Barring (DBS) when you first join the charity and at regular intervals thereafter.
- Comfortable with dogs in the workplace/office
The client requests no contact from agencies or media sales.
Child’s i Foundation envisions and advocates for a world where every child grows up in a safe and loving family. We are committed to creating sustainable solutions that address the root causes of family separation, working closely with grassroots communities and local governments to reunite children with their families and help them thrive. Our system-strengthening approach focuses on building strong community networks, developing high-quality family alternative care solutions, and advocating for child welfare reforms.
Over the years, we have built a strong, successful, and growing Trusts and Foundations programme, primarily generating restricted income. This programme, overseen by our CEO, has been crucial in supporting our work in Uganda and our advocacy partnerships across Africa and the world. As we continue to expand both our evidence for global impact, our aim is to raise over £1M annually to support our strategic objectives. We are now seeking an innovative, creative, and solution-focused Fundraising Manager to work closely with our CEO, Country Director, and leadership teams to build a robust public fundraising programme. This will include leading efforts in regular giving, community fundraising, corporate partnerships, and major donor initiatives to drive unrestricted income. You will be instrumental in cultivating strong relationships with donors and partners, supporting grant submissions, and helping us diversify our income streams.
In this role, you will also help develop and implement a comprehensive digital fundraising strategy, working with the communications team and external consultancy partners. You will ensure our website and social media platforms are optimised for donor engagement, while driving innovation through online giving platforms, peer-to-peer fundraising, and targeted digital marketing campaigns. By leveraging emerging trends and best practices, you will help grow our online revenue streams and deepen engagement with our supporters.
This is an exciting opportunity to shape the future of Child’s i Foundation’s fundraising strategy, secure sustainable income, and contribute to our mission of ensuring every child grows up in a family. If you are passionate about transforming children's futures and have the fundraising expertise to help us achieve our goals, we would love to hear from you!
Job Purpose
The Fundraising Manager will work closely with the CEO to execute the fundraising strategy for Child’s i Foundation, with a focus on driving regular giving, community fundraising, and individual giving initiatives. Additionally, you will support the CEO in cultivating major gifts and managing corporate partnerships.
You will play a key role in providing collaborative support to our emerging fundraising effort in Uganda, particularly with their innovative 'Giving Circle' programme, which is backed by the Ugandan Board. Working closely with the communications team in Uganda, you will help deliver impactful campaigns that raise awareness and inspire donor engagement. In this role, you will also ensure the highest standards in database management and full compliance with data protection regulations.
This role will be UK-based, with occasional team meetings in various locations across the UK.
Key Responsibilities
1. Community Fundraising and Regular Giving:
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Develop and execute strategies to increase income from individual donors and community fundraising efforts.
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Manage and expand our existing personalised donor stewardship programme, enhancing engagement with regular givers while growing the donor base and building long-term partnership.
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Develop and manage a comprehensive fundraising event calendar, incorporating high-impact challenge events, community-driven initiatives, and donor engagement activities to maximise donations and donor retention
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Grow regular giving through campaigns, such as the Christmas Appeal and The Big Give, while bringing your own expertise and creative ideas to develop new fundraising initiatives.
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Collaborate closely with the Uganda team to deliver compelling, real-time updates and powerful stories that deeply engage and inspire our supporter community, starting with the problem we aim to address.
2. Corporate Partnerships:
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Collaborate with the CEO to manage and strengthen corporate relationships, ensuring consistent communication and delivering timely, detailed impact reports that demonstrate the value of their support.
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Collaborate with the CEO to identify and cultivate new corporate prospects, focusing on high-potential sectors such as women in private equity, insurance, and banking to strategically expand our portfolio.
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Craft compelling, customised cases for support that align with corporate priorities, securing long-term, mutually beneficial partnerships driving sustainable income.
3. Major Donor Programme:
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Support the CEO in managing relationships with major donors to ensure consistent engagement and stewardship.
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Identify and cultivate new major donor prospects, maintaining a strong pipeline for future support.
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Provide tailored progress reports to major donors and plan cultivation events to enhance donor relationships.
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Assist in establishing a development board to attract and engage niche, high-value donor groups.
4. Trusts and Foundations:
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Research and identify trust and foundation opportunities, targeting grants from £5k to £50k+.
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Prepare and submit well-researched applications, and ensure timely, accurate reporting to funders.
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Focus on securing smaller trust grants to diversify income streams.
5. Data-Driven Fundraising Reporting and Strategic Planning
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Collaborate with the CEO to set fundraising targets and manage the annual budget, ensuring progress is tracked against key goals and income streams.
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Produce regular, data-driven reports to assess fundraising performance, donor retention, and campaign effectiveness, using insights to inform strategic decision-making.
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Oversee the donor database in collaboration with the Administration Manager, ensuring all donor interactions are accurately recorded and GDPR-compliant.
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Ensure compliance with data protection laws and fundraising regulations, keeping updated on any changes to maintain best practices across all activities.
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Use data insights to refine and enhance fundraising strategies, ensuring continuous improvement and alignment with organisational goals.
Person Specification (Skills & Experience) Essential:
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Proven experience in raising funds across diverse income streams (e.g., regular giving, community fundraising, corporate partnerships, and major donors).
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Strong relationship-building skills, with the ability to engage and maintain donor and partner relationships, combined with excellent written and verbal communication skills.
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Expertise in developing and implementing fundraising strategies that meet or exceed ambitious income targets, including creative campaign design (e.g., The Big Give).
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Experience in managing multiple projects and meeting deadlines, demonstrating strong organisational and time management abilities.
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Competence in setting, managing, and monitoring budgets with a clear understanding of financial targets and revenue growth.
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Proficiency in using CRM systems (ideally Salesforce) to track donor engagement and ensuring strict compliance with GDPR and other relevant regulations.
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Solid understanding of UK fundraising laws, data protection regulations, and industry best practices.
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A self-starter with the ability to work independently and proactively drive initiatives, while also collaborating effectively with teams in the UK and Uganda.
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Strong team player, adept at working with both internal stakeholders (e.g., CEO, Country Director, Board) and external partners.
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A commitment to international development, with an interest in child welfare and family-strengthening initiatives, particularly in Uganda or sub-Saharan Africa.
Desirable:
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Demonstrated success in securing high-value gifts and managing long-term corporate partnerships.
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Previous experience in fundraising for international development or in low-resource settings.
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A successful track record in writing and submitting grant applications, particularly to trusts and foundations.
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Experience organising high-impact fundraising events and engaging donor cultivation activities.
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Familiarity with integrating marketing and communications strategies to enhance fundraising efforts and increase donor engagement.
The client requests no contact from agencies or media sales.
As Operations Director, you will deliver business-critical leadership, ensuring that our internal operations are robust, effective and support our 2025-2035 strategy. From leading on setting strategic budgets and financial reporting, organisational development, performance analysis, infrastructure systems to governance, you’ll provide best-in-class organisational assurance.
As part of our Senior Leadership Team, you’ll be an important part of our strategic planning, collaborating with our other Directors on a cross-functional basis. It’s a wide-ranging role that requires financial acumen, attention to detail, and project management skills. You’ll use emotional intelligence to manage and inspire colleagues to achieve a high-performance and happy culture. A good grasp of how to navigate organisational and systems change is essential. Your wider professional toolkit – communications, relationship building, self-management, influencing, strategic business planning – must be excellent.
Crucially, you’ll want to be part of a supportive, inclusive and friendly team and contribute to Somerset Community Foundation (SCF) being a great place to work.
About Somerset Community Foundation
We’re a grant-making charity that provides simple, rewarding and impactful ways for donors to make a difference on their doorstep, guided by research and our unrivalled local knowledge, helping to build strong communities where everyone can thrive. We believe that real and lasting change can only be created when we put communities at the heart of that change. Hundreds of communities and thousands of people of all ages benefit from the work we fund, tackling needs and fulfilling their hopes, dreams and ambitions.
We award around £4 million of funding to local groups every year. Our turnover in 2024 was nearly £5 million, and we’re building an endowment, which is currently valued at about £11 million, to ensure we continue to support our communities for generations to come. We are currently drafting our new, ambitious 10-year strategy that will see us increase our transformational long-term support for local communities facing the greatest challenges.
Our Values
We’re here for everyone: We embed diverse perspectives throughout everything we do and welcome and value the uniqueness in everyone.
We drive equity: We work to better understand the needs, challenges, dreams and aspirations of historically underfunded communities and take positive action to redress the balance.
We act with integrity: We’re transparent about how and why we do things and always do the best we can.
We lead with kindness: We’re supportive, compassionate and respectful to each other and everyone we serve.
We strive to be better: We seek and reflect on feedback and insight, foster collaboration, and share our learnings to get better results.
Key Relationships
· The Operations Director will report to the Chief Executive.
· The Operations Director will be a member of the Senior Leadership Team (SLT), working alongside the Philanthropy Director and the Programmes Director.
· You will line manage the Senior Finance Manager and the Office and Marketing Administrator.
· The Finance Manager is also part of your team.
· You will provide secretariat support for and report to the Board of Trustees and to the Finance and Governance Committee.
Key Areas of Responsibility
Finance
- Ensure SCF’s policies, systems and processes support robust and efficient management of our finances.
- Work with the CEO ensure SCF has the financial strategy required to thrive as an organisation, working alongside other members of the SLT on a medium to long term planning horizon for the organisation’s income and expenditure requirements.
- Project manage the production of annual budget and cashflow forecasts and 3-year business plan forecasts.
- Ensure financial management policies and procedures are in place and that management and annual accounts (including Trustee Annual Report) are produced accurately and on time.
- Work closely with Philanthropy & Marketing and Programmes Teams to ensure the Foundation has accurate up to date financial information.
- Oversee the annual audit process and lead for the Executive on the appointment of auditors as necessary.
- Work with the Senior Finance Manger to keep under review the charity’s payroll, accounts, finance, and other systems to ensure they are fit for purpose and value for money.
- Responsible for overseeing the development and implementation of a procurement and contract management system and ensuring a regular process of review of contracts and licences across all departments.
Governance
- Ensure secretariat support is provided to the Board and Finance & Governance Committee, managing production and distribution of agendas and papers, overseeing the organisation of meeting rooms, and ensuring accurate minutes are taken and produced timely.
- Oversee production, review, and implementation of SCF policies and procedures
- Ensure the Board and subcommittees are appropriately resourced and supported and receive timely and relevant information including inductions for new trustees.
- Support the Board and CEO by coordinating governance effectiveness reviews, including assisting with commissioning and supervision of external consultants.
- Act as Company Secretary, ensuring compliance with statutory and regulatory requirements and ensuring that decisions of the board of directors are implemented.
- Coordinate the production of an annual business plan and report to the Board on its delivery, including the quarterly Performance Report.
Operations, Performance & Quality
- Manage the recruitment and induction of new staff, liaising with SLT colleagues as necessary
- Responsible for ensuring effective line management processes and practices are in place and followed, and support line managers as necessary
- Responsible for ensuring professional development is prioritised across the organisation
- Lead on creating a healthy and psychologically safe working environment with a positive culture that promotes staff wellbeing, satisfaction and retention
- Take lead responsibility for the Foundation’s technology systems and processes, including CRM database (Salesforce), use of Artificial Intelligence, MS Office 365, online giving platforms, cyber security, liaising with UKCF and external contractors as necessary.
- Ensure that SCF’s office and other staff support systems are cost-effective and fit for purpose, liaising with and managing external suppliers.
- Act as SCF’s Data Controller and ensure organisational compliance with legislation by undertaking regular reviews of the information held, regularly updating and cleansing paper and electronic information sources accordingly.
- Act as the SCF Health and Safety Officer, including maintaining the Health and Safety register and ensure the Foundation has adequate first aid cover.
Person Specification - Skills, Knowledge and Experience
Required
· At least 2 years’ experience in a relevant senior management role
· Experience of contributing to senior decision making within an organisation
· Experience of setting and delivering strategies and operational workplans
· Knowledge of setting and managing organisational budgets
· Experience of using CRM systems (preferably Salesforce)
· Experience of leading systems change initiatives
· Excellent emotional intelligence
· Experience of team management and development, including line managing staff
·Knowledge of relevant statutory legislation and regulatory framework, including but not limited to data protection
· Strong written and verbal communications skills
· Strong digital skills and comfortable working with new systems
· Please note that our office is in a rural location and that access to a car and a clean UK driving licence are required.
Desirable
· Experience of Finance Systems (Sage, Xero, etc)
· Experience of procuring services and monitoring contracts to ensure best value for money
· Experience of working within a membership network
More about working for us
Diversity, equity and inclusion: Together we’re creating a culture where everyone, from any background, can do their best work and bring their whole self to work. We’re also working to ensure the voices of those we support inform everything we do. We would especially welcome applications from minority ethnic people, people with disabilities, younger people, LGBTQ+ people and people with ‘lived experience’ relevant to our work.
Flexible working: Our work is really important to us, but so is the rest of your life. We offer flexible working that means you can choose hours that work for you and choose a blend of working in the office, at home, or out and about.
Pension: We’ll match your pension contributions up to 5% to help you save for your future.
Enhanced Family Leave policy: We offer an enhanced family leave policy for all employees, including Enhanced Maternity, Paternity, Shared Parental and Adoption Leave.
Interviews are likely to take place during the week beginning 27 January 2025 in person at our office on the Bath and West Showground.
WE HELP PASSIONATE PEOPLE IN SOMERSET CHANGE THE WORLD ON THEIR DOORSTEP BY FUNDING LOCAL CAUSES AND INSPIRING LOCAL GIVING AND PHILANTHROPY.
The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office.
What the job involves
As an Engagement Events Executive, you’ll play a vital role in supporting and delivering events within Prostate Cancer UK’s engagement events portfolio, helping to build a program driven by the interests of our audiences. Joining our Customer Engagement and Experience team, you’ll work within the Engagement Events Team and work alongside key internal departments such as the Public Affairs and High Value Fundraising teams to deliver events that meet the highest standards of excellence and create lasting impact, in line with our strategic ambitions.
You’ll collaborate with our talented team of specialists across the charity and the Communications directorate, helping to develop and maintain logistical and administrative projects that drive successful events, inspire action, and create positive change for men. You’ll be part of a tight-knit team of four, working directly with the Engagement Events Manager in a dynamic, collaborative environment, working on a varied portfolio which includes carol concerts, educational webinars, research conferences and high-value philanthropy events.
Supporting the delivery, planning and execution of audience-focussed events that bring our supporters, advocates, and stakeholders together- across the charity, you’ll work closely with the Engagement Events Manager to develop project plans, conduct thorough risk assessments, and ensure seamless on-the-day event logistics.
What we want from you
We’re looking for an excellent communicator who’s skilled at building relationships, inspiring, and engaging others. You’ll be engaging with a range of stakeholders, including internal and external specialists at all levels. With experience in a supporter- or customer-focused environment, you’re comfortable working both online and face-to-face.
You’ll bring proven expertise in delivering event logistics, from project planning and risk assessment to on-the-day event management, with a track record of working on a wide variety of bespoke events – ideally including high-value cultivation events, engagement events, and webinars. As a strong project manager, you’ll use your organisational skills to handle both proactive and reactive tasks, always with a solutions-focused approach.
You’ll also be proficient in using databases to manage relationships, including budget and supplier management tools and CRM systems.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees experiencing war or disaster. The IRC is on the ground in more than 50 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England; a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Job Overview
The Purpose of the Role
The Mass Market team’s mission is to inspire the UK public to financially support the IRC in order to help people impacted by conflict and disaster. Having significantly grown the individual giving programme in recent years, we are now looking for an experienced Supporter Care Manager to take our Supporter Services programme to the next level.
The main focus of this new role is to develop and professionalise our Supporter Services programme, ensuring our supporters have a first-class experience, and that they develop a positive and lasting relationship with the IRC. Working in partnership with the fundraising, gift processing and CRM teams, and overseeing our external call centre, the post-holder will shape the strategy in line with the projected growth of the fundraising programme. Due to the size of the programme, the role will be responsible for service delivery, and there will be opportunity to grow the team in line with the growth of the programme in future years.
Team Chart
KEY ACCOUNTABILITIES
1. Strategy and planning (30%)
· Work with the Director, Mass Markets UK to create and implement a donor-centric Supporter Care strategy and priorities as part of the wider Mass Markets strategy
· Manage 3rd party inbound call centre relationship and contracts, including leading on procurement of new services, ensuring all work carried out is to a high standard and represents value for money
· Lead annual, quarterly and monthly planning process, defining key deliverables and initiatives that advance the Supporter Care programme, ensuring all activities support the aims of the departmental strategy
· Collaborate with global Supporter Care team members to share best practice, new initiatives and contribute to global projects
· Manage and plan internal and external resource during in peak times, e.g. Year End and emergency appeals
· Work closely with the Mass Market teams to increase connection across the department, contribute to cross-departmental planning with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
· Feed into fundraising planning by providing insight, feedback and themes from supporter communications
· Identify and brief support requirements with internal and external stakeholders in order to ensure the smooth running and enhancement of operations
· Create and manage the Supporter Services expenditure budget and reforecasts
2. Programme delivery (50%)
· Provide first-class service to our supporters across telephone, email and post, and across comments on our social media advertising and inboxes – ensuring you represent IRC appropriately, by responding to all supporter enquiries, actions and complaints in a professional manner and within agreed SLAs
· Manage the third party inbound call centre, ensuring they are briefed on upcoming campaigns and activity and monitoring their output
· Liaise across Acquisition, Retention and Legacy to ensure response handling and supporter enquiries are streamlined during campaign activity, including during emergency appeals with the Disasters Emergency Committee
· Manage supporters who are fundraising on our behalf (community and events) and provide encouragement, fundraising support and assistance across fundraising platforms
· Be the first point of contact for Legacy enquirers, providing initial stewardship and effectively transferring the relationship to Mass Market and Philanthropy teams
· Use agreed letter templates and craft bespoke responses using the supporter care database and FAQs
· Ensure interactions are logged on the CRM in a timely and accurate manner
· Accurately enter or amend supporter data on the CRM
· Ensure our thanking and acknowledgment communications are up to date and engaging
· Fulfil information packs and other items to supporters and legacy enquirers
- Maintain Community and Events fundraising pages on website, ensuring they are up-to-date, relevant and engaging
· Work closely with the gift processing team to ensure gifts, Gift Aid declarations and other relevant actions are processed or amended in a timely manner
3. Compliance and operations (20%)
· Set and manage SLAs across all aspects of the programme, including with external suppliers
· Manage the quality compliance audit with the call centre, including undertaking regular caller listening
· Create and manage a framework to track supporter care performance, including complaints, and provide regular reporting to key colleagues
- Develop and maintain internal and public facing Supporter Care policies and guidelines
· Provide regular training and best practice to public-facing colleagues across IRC UK on handling supporter interactions appropriately
· Maintain an up-to-date knowledge and foster the development of Supporter Care within IRC by networking within the NGO and private sector to learn and import best practice
· Stay up to date on current legislation, and industry standards and adhere to all relevant regulation including the Fundraising Regulator, Gambling Commission and ICO
· Develop and enhance supporter services procedures and documents, ensuring they are kept up to date, particularly during emergency appeals
The above duties are intended to be an outline of the responsibilities for this role and are not an an exhaustive list. You may be expected to undertake other reasonable duties as requested by the Director, Mass Markets and the Mass Markets UK leadership team. This post may involve some national and international travel, overnight stays and very occasional working outside core office hours.
Scope and Authority
Responsibility for Resources: expenditure budget associated with supporter care costs and third party contractors. There is no income expectation for this role.
Key Working Relationships
· Director, Mass Markets UK
· Acquisition team
· Retention team
· Global Supporter Experience
· Supporter Care equivalents in other IRC geographies
· Gift Processing
· Finance
· Data and Analytics
· Comms, Digital Engagement and Creative Studio
· Martech Systems & Platforms
PERSON SPECIFICATION
Essential Knowledge and Experience:
· Experience leading or managing a supporter (or customer) care programme and strategy
· Experience interacting with supporters or customers in a customer service or customer facing setting
· Excellent written English, with the ability to produce well written, strong communications and reports
· Numerate with confident data interpretation skills
· Excellent organisational skills
· Strong IT skills including Microsoft packages (Word, Excel, PowerPoint and Outlook)
· Experience with a CRM system
Essential skills
· Ability to communicate confidently and effectively with supporters over the phone, email and other channels
· Ability to handle difficult conversations with supporters sensitively and diplomatically, ensuring a professional attitude is shown at all times
· Strong interpersonal skills, with the confidence to engage with supporters and manage relationships with internal and external stakeholders at all levels
· Driven and proactive with a solutions-based attitude
· Willing to work independently and to take the initiative
· A team player who enjoys working collaboratively and supporting colleagues
If you are experienced in HR roles and want to effect changes then this is a position for you.
This a fixed term contract to support the organisation, streamline and upgrade its HR processes and support the ongoing HR needs of the organisation. You will provide comprehensive day-to-day HR support in alignment with NWC’s policies and procedures and manage current processes as required. With a dotted line into the CEO, you will review current processes and then identify and implement upgraded effective HR processes, systems and reporting that meet the evolving needs of the organisation. This will include ensuring that any technology and cultural or procedural changes are implemented smoothly, enabling staff to adapt and engage throughout the transition and embed those new approaches.
Duties
- HR processes and systems development
- General HR
- Payroll
- Recruitment and Selection
- General requirements within the organisation
- Upholding the Values and Behaviours of the organisation
Skills
- CIPD or equivalent HR experience in a similar role with the ability to identify processes that can be improved and to work on own initiative
- A good working knowledge of how to work in a way that is compliant with the Data Protection Act, GDPR and other legislation,
- Excellent communication skills, both verbal and written, to facilitate effective collaboration.
- Experience of training others on HR or other regulated processes
- Strong time management skills including prioritising workload and meeting deadlines
- Accurately & efficiently report staff sickness, leave and any changes to employment contracts which might affect monthly payroll
- Ability to carry out recruitment and induction administration
- Ability to work both independently and with an NWC team or partner organisation as needed
This role requires a proactive individual who is committed to fostering a positive workplace culture while effectively managing human resources functions.
Please note: It is an occupational requirement that applications are open to women only, as permitted and defined under Schedule 9 Part 1 of the Equality Act 2010 and appropriate guidance
Closing date for applications: Monday 20th January 2025 at 9am
Interview date: Tuesday 28th January 2025
Please Note: For this position you are required to complete an application form which you can download from our website or email jobs@nottingham womenscentre to request a form). We do not accept CV's.
Hours: Full-time
Remuneration: Up to £23,850 (dependent on experience)
Duration: Permanent
Location: Based within UK-Med’s two (2) warehouses at Stockport (SK4 and SK8) including occasional visits to UK-Med’s office in Manchester.
This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.
Are you willing to work hard and support our exciting warehouse operations by using your expertise to help UK-Med deliver life-saving medical aid?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years.
We are seeking a warehouse assistant to join our growing team. You will be working alongside the UK-Med Warehouse Manager to undertake key work in our warehouse.
You will be managing stock, maintaining kit and equipment, and temperature mapping the facility. You will support our training events and teams who travel overseas by preparing equipment for dispatch and driving to venues in the UK as required.
You will be working across two sites around Stockport, based 3 miles apart. Flexibility on a day-to-day basis will be required.
We need a proactive and flexible individual who is ready to deploy as required to support UK-Med's diverse global projects. Whether it’s assisting with urgent shipments or traveling to provide on-the-ground support during overseas deployments, your role will be vital to ensuring the success of our humanitarian efforts. Your positive, problem-solving approach will be crucial in adapting to the ever-changing needs of our mission.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.
How to apply
We strongly recommend that you read the Candidate Information Pack - Warehouse Assistant - Janaury 2025 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than Monday 20th of January 2025
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Interviews: 03/02
For more information, or to apply, please click 'apply now' to be directed to our website.
We’re looking for a driven and organised Commercial Executive to support upcoming brand partnership projects, including The King’s Trust Awards. This role will play a key part in managing sponsor relationships and ensuring we meet important activation deadlines over the next three months. Your work will directly contribute to the success of our first King’s Trust branded event, paving the way for future partnerships and supporting our 50th-year celebrations.
As part of the commercial team, you’ll help drive new income opportunities by supporting business development, managing proposals, and collaborating across teams to bring partnership ideas to life. This is a chance to play a hands-on role in delivering high-profile events that make a real difference for young people.
If you thrive in a fast-paced environment, have strong organisational skills, and are passionate about fundraising and brand partnerships, we’d love to hear from you. This is an exciting opportunity to help shape the future of our commercial growth and create a lasting impact.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Commercial Executives?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Commercial Executives!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3345
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
The Role: Operations Manager
We are seeking an inspiring and dedicated Operations Manager to play a key role in our organisation, leading and supporting our passionate staff team of eight people and managing daily operations at M13 Youth Project, supported by and reporting to the Founder.
You will lead on the smooth running of operations, working closely with youth work staff to nurture a trusting, inclusive and dedicated working culture, which enables staff and young people to feel safe, valued and hopeful and to develop excellent work together.
You will be responsible for overseeing the ongoing development of our staff team, including scheduling staff and activities, managing working hours and absence, line managing staff, supporting recruitment, induction, disciplinary and grievance processes and being the first point of contact for the team.
This role requires experience and capability in managing processes and people, with good organisational skills, attention to detail, emotional intelligence and dedication to completing tasks. Empathy, good sense, creativity and ability to manage competing priorities are essential, along with the ability to co-design solutions to effectively manage any issues arising in the office environment, whilst ensuring high quality youth work and excellent external relationships with partners.
Whilst knowledge of and previous experience within a youth and play work context is not a requirement, you will have an appreciation of and commitment to seeing children and young people’s lives enriched, and to developing an understanding of our approach to youth and play work. If required, the Founder will continue as Designated Safeguarding Lead and professional practice supervisor of youth & play work staff.
Diversity, equity, inclusion and anti-oppressive practice are important to us at M13 Youth Project across all areas of the organisation and we welcome applications from people of all backgrounds.
Your key role in effectively managing operations will free up the Founder to lead and focus on overall finance management, fundraising and on the strategic leadership, evaluation and development of M13, our Trustees and youth board, and the A6 Youth & Play Partnership, which M13 leads.
This is an exciting role for someone eager to make a significant difference to an amazing youth work charity: maintaining our high standard of work; supporting our 30th Anniversary celebrations; contributing knowledge, skills and passion to enhance and develop our current and future operations; and leading a team that creates life-enhancing youth and play activities that support the safety, growth, joy and well-being of children, young people and young dads.
Please refer to the Recruitment Pack for the full Job Description and Person Specification, available on our website and when you click the apply now button.
Before applying, we warmly invite you to have a conversation with Helen Gatenby about the role and the organisation.
The attached Recruitment Pack contains the information you need on M13, the job, the Job Description and the Person Specification. The Person Specification lists the requirements of the post – it is important you tell us clearly in your answers how you meet each ‘essential’ point listed in the Person Specification, as this information will be used to short-list candidates for interview.
The client requests no contact from agencies or media sales.
Job overview
Since 1999, RUHX has had an unwavering commitment to excellence that has extended beyond NHS budgets, supporting the RUH and community healthcare. We have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community.
Every day on our team is a unique experience, offering a flexible work environment. We believe in a balanced approach, with equal time spent working from home, in the office, and engaging with our community.
Our track record speaks volumes, evidenced by £10m raised for the Dyson Cancer Centre, which opened in April 2024, the introduction of Robotic Surgery in 2023 following a £2.3m campaign, £1m+ for the Breast Unit expansion in 2022 and many other projects. We have numerous other initiatives on the horizon—this is an exciting time to join the team.
Main duties of the job
Due to internal promotion, we are now recruiting for a new Legacy and Tribute Manager; you’ll have many opportunities to make your mark and the freedom to try new ideas. You will also be supported by a culture that encourages learning and being positively disruptive.
This is a key fundraising role in the organisation focusing on, and further developing, implementing and evaluating, our Legacy and Tribute Funds programme. You will need to feel comfortable promoting this critical fundraising area and be prepared to emotionally engage with / invest in relationships with supporters and their families.
You will need experience in fundraising and especially legacy marketing. You must have sound knowledge of the legal processes and procedures that cover the management and administration of Wills/legacies by the legal profession. We will help support you to growing your career in the charity sector whilst being part of an ambitious and fun team going further to give every patient the extra extraordinary care they deserve.
Closing date: 20/01/2025 23:59
The client requests no contact from agencies or media sales.
The Social Impact Manager will lead on various aspects of implementing ParalympicsGB’s social impact strategy including managing the athlete community, disability education programme in schools and other projects on behalf of the organisation.
ParalympicsGB Social Impact Programme
· Support the Head of Social Impact and Director of Communications & Social Impact in the implementation of ParalympicsGB’s new social impact strategy.
· Support the Head of Social Impact with the socialisation of the new social impact strategy, supporting colleagues with their understanding of social impact and how this can be embedded across their respective roles to achieve social impact outcomes.
· Lead on capturing social impact case studies and outcomes from across the organisation including collaboration with the Commercial, Operations and Sports departments to inform ParalympicsGB’s social impact storytelling.
· Establish and manage a number of relevant stakeholders, developing and managing relationships with key stakeholders across the sport and disability sectors connected to collaborating on aspects of the strategy implementation.
· Organise the Social Impact Leadership Group and Social Impact Committee meetings and provide the administration for the group.
Social Impact Projects
· ParalympicsGB Athlete Community Project
o Manage ongoing athlete reconnection campaign for Paralympians from pre 2010 and compile a database (Salesforce) of retired Paralympians who took part in previous Games as far back as the 1960 Paralympic Games.
o Manage ParalympicsGB’s athlete community comms including opportunities for athletes within the community e.g. Ambassador roles, key-note speaker opportunities, campaigning opportunities.
o Manage the Athlete Community Advisory Sub-Group, maximising input from the group on the ongoing project development and implementation.
o Lead on scoping and project managing a digital platform solution for the Athlete Community, with support from Head of Social Impact.
o Lead on scoping and managing a training programme for athletes who are part of the community e.g. advocacy and campaigning training, environmental sustainability training, mentoring etc.
o Lead on organising and managing athlete celebrations events and networking opportunities across the home countries.
· Get Set
o Support the Head of Social Impact, alongside Get Set delivery agency, with the Get Set youth education programme operations and athlete engagement.
o Manage the Get Set Be the Change programme development in conjunction with Get Set agency, researching and advising on the future direction and growth of the social model of disability education programme in schools.
· Beyond the Podium
o Support commercial team with a number of the commercial partners’ plans and activation around social impact, providing access and inclusion advice and guidance.
· Contribute to the other relevant social impact project groups as necessary and capacity permitting e.g. Equity, Diversity, Inclusion and Accessibility Group and Athlete Advisory Groups.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
PERSON SPECIFICATION
QUALIFICATIONS
· A degree or similar-level qualification, or equivalent working experience
KNOWLEDGE AND SKILLS
Essential
· Project management skills
· Experience in providing access and inclusion advice and guidance
· Experience of establishing and managing effective stakeholder engagement
· Experience of being effective at planning, monitoring, and reviewing
· Willingness to get ‘stuck in’ to ensure projects delivered on time and within budget
· Passion for promoting equal opportunities for disabled people
Desirable
· Strong and effective communication skills
· Experience of planning and delivering small scale stakeholder events
· Good at problem solving and analytical mindset
· Demonstrated affinity with digital tech, ability to manage online athlete community platform
· Be able work as part of a team and on your own initiative
· An understanding of Customer Relationship Management systems
· General knowledge of disability / inclusive sport and physical activity
· Lived experience of disability
BEHAVIOURAL COMPETENCIES AND QUALITIES
Essential
Communication: The ability to express message and impart information clearly, concisely, and convincingly to a wide variety of audiences and through a variety of mechanisms, including both verbal and written communication.
Organisational Skills: The ability to plan, organise and execute work programmes, working to tight deadlines.
Desirable
Creativity: The ability to understand a problem or issue, and the factors that influence it, and consider constructive inventive ways in which a solution can be found, and a positive work outcome achieved. The desire constantly to consider ways in which existing practices could be done better and more efficiently.
VALUES
The British Paralympic Association is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working with, and through others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.
As an organisation we are committed to three values: excellence, respect, and integrity. Every BPA employee is expected to adhere to:
Excellence
Everything we do at the BPA reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better.
Respect
Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.
Integrity
We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.