Data Support Manager Jobs

Spark! are a growing and ambitious organisation, with a motivated and passionate team who are more determined than ever to reach our target young people and to have a deeper impact on their employment prospects and life chances. 

A key element of our success will be in our ability to:

1. understand and articulate the needs that we are seeking to meet
2. effectively demonstrate and communicate our impact
3. ensure we are evidence and data-led in our approach
4. influence change at every level across all stakeholders

This role will lead and steer the organisation towards these objectives, in order to significantly reduce youth unemployment in west London and beyond.

If you have experience of designing and carrying out both formative and summative evaluation and are highly research literate, with experience of working at the interface of policy and research, then we would like to hear from you.

We particularly welcome applicants with backgrounds that reflect the diversity of the communities we serve and from candidates with links to our priority areas of Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon and Hounslow.

Please read the full Job Pack to find out more about the organisation and role and how to apply. If you have any questions please contact our CEO, Matt Lent.

Job title: CRM Administrator 

Manager: Senior Data and Innovation Manager 

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month 

Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500 

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Overall purpose 

This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.

The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.

The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Thera Trust has an exciting opportunity available for an Information System Developer to join our team based in Grantham, Lincolnshire?????. You will join us on a full time, permanent basis. In return, you will receive a competitive salary of up to £37,294.91 per annum, DOE.

About us

Thera is a charitable group of 13 companies which support people with a learning disability with a diverse range of needs.

Thera Trust is the parent of Thera Group and provides central services from its office in Grantham. This enables the companies to focus on delivering high quality support locally.

About the Information System Developer role:

You will be working in a specialist information team within IT developing and implementing the organisations information strategy.

To do this, you will work closely with various business functions reviewing their information needs and processes. You will recommend, develop and support improvements or new systems to capture and store data and manage business processes. These systems will also provide robust management reporting capabilities.

Our goal is to support evidence-based decision making throughout the organisation to deliver the best care and support possible, directly or indirectly.

We use a variety of tools to deliver information systems including a cloud-based workflow platform, SQL databases, Power BI, legacy Excel spreadsheets and business systems HR, finance etc.

Previous experience of no-code or low-code form and workflow based app development is required, but regardless of platform eg Power Apps, Dynamics, Salesforce com. Experience with Nintex K2 Cloud specifically is not expected, appropriate on-the-job training will be provided.

We are looking for an Information Systems Developer to join the team who can:

• Design and develop apps in low code cloud-based systems to collect structured and unstructured data from end users
• Develop SQL databases and stored procedures to provide data storage for the low code apps, including DB maintenance and performance tuning.
• Build data pipelines to automate ETL workloads to refresh curated data sets which support reporting and analysis of information
• Solve complex problems in creative ways and propose appropriate best fit solutions according to different needs and priorities.
• Work independently using existing technical skills including:
• SQL database development
• Writing SQL code , stored procedures for applications, views for data extraction, ad hoc queries or data updates
• Data engineering to automate the flow of data for reporting
• Power Query to extract and transform data from different sources as semantic models for reporting

Technologies you would be using to fulfill this role include:

• Low code development using the Nintex K2 Cloud SAAS platform
• Azure SQL
• Azure Data Factory for automation of data pipelines
• DAX data modelling
• Power BI for analysis and presentation of data, controlling access to data based on user roles.
• Built-in reporting tools to extract data from core business systems
• Demonstrate excellent organisation and a methodical approach.
• Adopt a culture of continuous improvement for the systems we maintain, and the processes by which we work as a team.
• Apply a solid understanding of information management and data governance principles, and data related legislation to all of our work.

What are the Benefits?

• 33 days holiday including bank holidays
• Contributory pension
• Cycle to work scheme
• Employee support line to support you
• Support in gaining professional qualifications
• Continuous on the job training is provided
• Access to early pay , T&Cs apply.
• Blue light card

Please click "apply" now to become our new Information System Developer - we would like to hear from you!

We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. Apply now to avoid disappointment.

We are an equal opportunities employer.

Summary & Purpose of role - what you will be achieving.

This role will lead the smooth delivery of London Youth’s flagship Quality Mark programme. This programme has three tiers:

• Bronze Quality Mark – focusses on the policies and procedures that youth organisations are required to have in place to ensure they operate legally and provide a safe environment for service users.
• Silver Quality Mark – focusses on the quality of an organisation's provision for young people as well as the level of commitment to ensuring staff and volunteers are trained to a high standard and deliver excellent youth work.
• Gold Quality Mark – focusses on the organisation's positive impact on young people as well as its commitment to continual improvement.

Our quality mark programmes play a key role in supporting the development of our valued members. This important work will benefit youth organisations for years to come, not only with improving their youth offer, policies and procedures and quality of their workforce; but it also supports organisations with securing funding as our quality marks are recognised by many London funders.

About the role – what you will be doing

You will be responsible for leading the team who deliver our bronze, silver and gold Quality Marks. This will involve line managing a Delivery Officer as well as supporting other members of the Membership Team to deliver this programme. You will be responsible for planning and chairing monthly quality mark meetings as well as creating clear systems and processes that will enable the team to deliver effective and standardised support to members during their quality mark journey.

You will be responsible for the quality mark data on our CRM (Salesforce) and will ensure this is up to date. You will utilise this data to monitor the progress of the delivery of each level quality mark and for reporting purposes internally and externally.

You will use evaluation and feedback data to ensure the Quality Mark remains relevant and that we continue to improve this part of our core offer.

You will be responsible for creating resources for our Quality Mark Resource Library as well as ensuring all quality mark related web pages up to date on our website.

Your role is focussed on the delivery of all three Quality Mark levels; you’ll induct members onto the programmes, support a percentage of them through the programme via online check in meetings and emails, and you will utilise your knowledge and experience of youth work practice to assess youth organisations quality mark evidence folders (you will receive specific assessors training).

You will have overall responsibly for all communications sent to members regarding the quality mark programme and will ensure our members receive excellent customer service.

You will work closely with our training lead to ensure we are offering training that supports our members to achieve a quality mark.

You will lead on the ‘young observers’ element of the silver and gold Quality Marks. The young observers are young people from our youth board that visit organisations undertaking a silver or gold quality mark and provide feedback on their experience.

About you – what you bring to the role.

You have considerable experience of designing and delivering successful youth work programmes and/or have a qualification in youth work (minimum level 3).

You will have experience of delivering face-to-face youth work. You are aware of the many issues young people may face and have the skills and knowledge needed to support them. (For clarity, this is not a frontline youth work role, however knowledge and experience in delivering youth work is essential).

You are an excellent communicator and are comfortable presenting to large groups of people and individuals.

You have significant experience of project management and are a proficient problem solver.

You have experience of line managing staff and/or volunteers.

You have a good understanding of what resources and support youth workers require in order to be the best they can be.

You have an excellent understanding of the youth sector – both the challenges it faces and the positive impact it has on young people.

This is a hybrid role (minimum two days in the office per week). Applicants must live in London.

Role Overview:

The Women’s Service Programmes Co-Ordinator will play a key role in delivering high-quality 1:1 and group social mobility programmes aligned with Baytree’s mission to support women in education and social inclusion. Working collaboratively with the Social Mobility and Education Teams, you will ensure the smooth delivery of Baytree’s services across key areas like Education, Employment, Family, Finance, and Well-Being. This role involves recruitment, participant engagement, programme administration, and supporting monitoring and evaluation to ensure programmes meet quality standards.

Key Responsibilities:

Please review full job description and person specification attached for all details. 

Recruitment and Onboarding

• Create materials to promote Women’s Service programmes and manage programme marketing.
• Manage inbound referrals and conduct initial calls to understand participants’ needs and goals.
• Maintain waiting lists and manage onboarding data in line with confidentiality policies.

Participant Relationships

• Act as the first point of contact for participants, ensuring effective communication on programme details such as timetabling and attendance.
• Provide clear and concise information about Baytree’s services and support participants in accessing appropriate programmes.

Programme Timetabling & Administration

• Develop termly timetables in collaboration with the team based on participant needs and feedback.
• Accurately enter participant and programme data into relevant systems and manage programme registers.
• Contribute to monitoring and evaluation by gathering feedback and reporting on outcomes.

General Support

• Work collaboratively with the Women’s Service team on programme development, materials, and readiness for external reviews.
• Attend team meetings, one-to-ones, and contribute to Baytree’s continuous improvement efforts.

Standards and Quality

• Ensure implementation of best practice to safeguard children, young people, and vulnerable adults.
• Adhere to Baytree’s Equality, Diversity & Inclusion policies, Health & Safety guidelines, and other internal procedures.
• Maintain confidentiality, professionalism, and demonstrate Baytree’s core values: Love & Respect, Person-Centred, Safe & Welcoming, Professional & Trustworthy, and Collaborative & Positive.

Person Specification:

Experience

• Customer-facing experience (Essential)
• Experience in marketing/promoting programmes (Desirable)
• Strong relationship-building and community engagement experience (Essential)
• Experience working in the voluntary/community sector or education settings (Desirable)
• Proficiency in Microsoft Office & Canva or similar design tools (Essential)
• Data entry and information management experience (Essential)
• Experience working with minority or marginalised groups (Essential)

Skills & Knowledge

• Understanding of barriers facing migrant and low-income women (Essential)
• Strong organisational skills and ability to prioritise workload (Essential)
• Excellent communication (written & verbal) and interpersonal skills (Essential)
• Non-judgemental, patient, and empathetic approach (Essential)
• Ability to maintain confidentiality and data security (Essential)

Competencies/Behaviours

• Understanding of organisational objectives and priorities (Essential)
• Ability to make effective decisions and support continuous improvement (Essential)
• Strong team player, capable of building effective internal and external partnerships (Essential)
• Commitment to delivering a high-quality service and meeting deadlines (Essential)

This is an important strategic role within our organisation. You will lead and manage the Somerset Diverse Communities (SDC) team in CCS which works with ethically diverse communities in Somerset. Together with your team, you will listen to community needs, promote suitable responses and convene individuals and organisations to seek community based solutions, supporting communities to thrive together.

You will work with the Head of Programmes, Community Leaders, our Commissioners, partner organisations and wider stakeholders to ensure that the Somerset Diverse Communities programme delivers our strategic goals and that we are collaborating effectively with statutory and community based partners, including the wider VCFSE sector.

You will be a key member of the Programmes Team, and will work with our Senior Programmes Manager and the Village Agent Programme Manager to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.

You'll be helping us Thrive Together

• You will help groups representing and working with diverse communities to thrive, enabling people of all backgrounds to have fulfilling lives in Somerset.
• Be accountable for the delivery of a high-quality programme of work in Somerset, promoting a learning culture, and driving growth through role modelling.
• Manage all operational employees within the SDC team to deliver programme and strategic goals.
• To support your team to practice continuous professional and personal development.
• Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality programme of work.
• Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.

You'll be helping us Enable Change

• Ensure that the impact of SDC work is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
• Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
• Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on community outcomes.
• Drive community development through SDC work, supporting the team to identify gaps and implement sustainable community solutions whilst identifying and mitigating risk.
• Take responsibility for collating reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
• Work with the Data & Insights Manager to contribute to the development of quality assurance systems.
• Manage SDC’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
• Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.

You'll be helping us Build Connections

• Build and maintain positive working relationships with our partners, collaborators and stakeholders, including police, commissioners, public sector officers and organisational representatives across a range of sectors and organisations.
• Show generous leadership and actively promote CCS values at all times.
• Attend relevant partnership and operational meetings for SDC activities.
• When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.

Our Human Resources Manager is a senior role working closely with the Head of Finance and Internal Operations, the Chief Executive and the Human Resources Strategic Projects Lead in the delivery of a professional, progressive and proactive Human Resources function, working in line with our values. You will have the opportunity to shape our approach to this important function, will work with brilliant and friendly colleagues and will go home every day knowing you have made a difference.

You will support the senior leadership team, managers and staff throughout the organisation to deal with HR related matters in whatever form they take. You will manage a busy caseload, advising on performance, absence and sickness management, recruitment and retention in line with employment law, our policies and good HR practice, as well as ensuring good HR administration throughout the employment life-cycle. You will provide informal advice, coaching and mentoring to managers on all aspects of employee relations, through a variety of 1-1 meetings, informal training sessions/workshops and briefings. You’ll meet regularly with managers to develop a thorough understanding of their needs, and help them to identify and resolve emergent issues before they become more serious. You will also be responsible for more strategic matters such as development of employment policies, procedures and practices, our learning and development offer and management of our payroll.

We are looking for an experienced HR generalist with good knowledge of employment law and HR good-practice and some knowledge of payroll. As part of a small team, we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You will be able to work flexibly, independently and ​​have a willingness to take on new challenges and lead in your area of expertise. We are looking for ​​an individual with strong organisational and administration skills, who can comfortably balance operational day-to-day tasks alongside the provision of insight and expertise into long term projects and initiatives. Empathy and an understanding of the importance of process are important characteristics.

Charity People is partnering with Auditory Verbal UK to recruit a CRM Manager to join their team.

Committed to raising expectations and outcomes for deaf children in the UK, the organisation provides direct support through a family-centred, early intervention therapeutic approach which equips parents and caregivers with the tools needed to support the optimum development of their deaf child's listening and spoken language.

As CRM Manager joining you'll be joining a small, passionate team, within an organisation that values, develops and retains its staff and which places wellbeing at the heart of its culture.
 

CRM Manager

Contract: Permanent role with fully flexible working options including part time (minimum four days per week) supported and considered

Salary: £40,000 per annum

Location: Hybrid or remote - the charity's office is in Bermondsey, London and the postholder can choose to spend time in the office weekly or to be based remotely anywhere in the UK

Benefits: generous 27-day annual leave entitlement plus one extra "privilege day", and 7% employer pension contribution

Closing date for applications: midnight on Thursday 9th January

First and second stage interviews will be held remotely weeks commencing: 13th and 20th of January

Joining as CRM Manager you will hold responsibility for the Salesforce CRM including data usage, behaviours and data protection within the organisation. You'll work both strategically and operationally to ensure that the wider AVUK team optimises Salesforce and will have a significant impact on the way the organisation uses and develops the CRM, improving processes and innovating new ways of working.

Core responsibilities within your role will include:

• Management of the Salesforce system, ensuring it is configured and maintained to support the business processes and reporting requirements of AVUK
• Develop and implement a CRM strategy, roadmap and governance framework in consultation with key stakeholders and users across the organisation
• Provide Subject Matter Expertise, training, support and guidance to Salesforce users, ensuring they have the skills and confidence to use the system effectively and efficiently
• Monitor and evaluate the performance and impact of the Salesforce system, using data and feedback to identify and prioritise improvements and innovations
• Ensure the ongoing integrity and completeness of data
• Work with external consultants and developers to deliver enhancements and integrations, ensuring they are aligned with the CRM strategy and best practices
• Optimise the benefits of the CRM across data imports, bulk updates, ad hoc analysis
• Exploit the user configurable functionality of Salesforce, including custom views, charts, dashboards and reports
• Work to understand and keep abreast of new technologies and applications and their impact on optimising CRMs
• Ensure the Salesforce system complies with data protection, security and quality standards, policies and procedures.
• Manage the CRM budget and resources, ensuring value for money and return on investment

The CRM Manager will be a key member of the team working across the organisation to support best practice in data storage, processing and interpretation. A natural 'data scientist', you'll reliably support internal customers in their understanding, adoption and use of good data practices, while managing key relationships with external suppliers.

We would love to hear from you if you have the following skills and experience:

• Significant experience of managing and developing a CRM system, ideally Salesforce, within a complex and dynamic organisation
• Strong project management and problem-solving skills, with the ability to deliver CRM projects and initiatives on time and within budget
• Strong analytical skills and experience in use of data science skills in the context of optimising CRM systems
• Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders and users
• High level of IT literacy and proficiency, with the ability to use various tools and platforms to analyse, manipulate and present data
• Knowledge and awareness of Data Protection and implementing organisational policies
• Ability to coach and train others

We're particularly interested to receive applications from candidates who have the below, although this is in no way essential:

• Relevant qualification or certification in CRM, Salesforce or related field
• Experience of working in the charity sector or with a fundraising CRM system

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Job Title:  Finance Officer
Reports to: CEO
Salary: £28,000 to £34,000 per annum
Hours: Full-time 40 hrs a week, 9am – 5.30pm

Bridge for Young People provides a home and support to young people (aged 16-25) who are leaving care or who are homeless. We have three houses in West Berkshire where we provide young people with a stable home, emotional support and practical help as they move into independence.

We are seeking a resilient, organised and self-motivated Finance Officer that has an exceptional eye for detail.  The Finance role is varied and includes a broad range of charity, financial and budgeting responsibilities as well as working with the Support Services Manager in supporting young people in their tenancy sustainment.

Principal Responsibilities

Financial Management and Reporting

• Process all financial transactions within QuickBooks and perform reconciliation of all control accounts and bank accounts monthly
• Carry out bank reconciliations and month end procedures as required
• Record and monitor donations and grants, restricted and unrestricted, ensuring they are error-free
• Prepare and process monthly support invoices
• Process payments, following authorisation, via our Faster Payment’s system
• Ensuring bank protocols and records are up to date concerning authorised signatories
• Provide high quality and effective financial reporting, support and assistance to the CEO and Corporate and Community Fundraiser
• Creating and updating budgets and forecasts for overall operations
• Coordinating the Payroll submission and payments in collaboration with payroll company
• Preparation of Housing Benefit Schedules for new properties
• Monitor and review financial systems and procedures and recommend, devise and implement more effective and efficient procedures
• Highlight financial risks to the CEO and suggest/develop possible mitigations
• Advise and adhere to Financial Policy and protocols and authorisation protocols.

Tenancy Management

• Act as the primary contact for young people’s questions and concerns on issues such as rent payments and service charge queries
• Manage housing benefit claims, liaising with young people and West Berkshire Council
• Calculate young people’s rent on receipt of monthly payslips
• Track rent and service charge payments to identify any delays or arrears, liaising with young people and the Support Services Manager as necessary
• Manage arrears.  Communicate with young people to remind them of overdue payments using a supportive approach
• Keep the Support Services Manager informed of persistent non-payment by young people, following procedures when necessary.

Technology

• Lead in providing technology recommendations to CEO
• Managing relationship with outsourced IT function

General Responsibilities

• To understand, adhere to and actively implement all the policies and procedures of Bridge for Young People and its services at all times
• To support the CEO in the development of strategies and the financial plans
• To operate and comply with the provisions of the General Data Protection Regulation and relevant Bridge for Young People policies on data protection during the course of undertaking the role
• To undertake training as required
• To assist with other work, events and projects as needed 
• To undertake additional tasks reasonably requested by the CEO and the Charity Team

Additional Training Provided

• General on-the-job training.  The successful applicant will also be required to undertake training identified and set out in Bridge for Young People’s Training and Development Policy and Procedures.

Personal Specification

Essential

• Financial management/bookkeeping qualification
• Experience of using an accounting package
• Ability to present financial and written information clearly, accurately and to a standard appropriate for external presentation
• Excellent time management and organisational skills to be able to deal with a multitude of tasks and a range of priorities
• Excellent communication and interpersonal skills, including the ability to explain financial information to non-finance managers
• Strong Microsoft Office skills
• Eligible to live and work in the UK
• A DBS check will be required

Desirable

• Working knowledge of charity accounting including principles of restricted fund accounting
• Experience of using QuickBooks
• Familiarity with charity accounts
• Experience with providing tenancy sustainment support
• Awareness of technology / managing outsourced IT function
• Understanding of challenges facing care leavers and homeless young people

Why work for Bridge for Young People

• Supporting young people and making a difference
• Opportunity to develop your career as charity grows
• Training opportunities to enhance your skills and knowledge.
• Employer’s pension contribution to NEST scheme

We have an exciting opportunity to lead our experienced Merton IDVA team, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home, Merton Civic Centre and Victim Support Office near Old Street station.

Do you want to lead a committed and inspiring team? Do you want to help make a real difference every day?

Do you want to contribute to change & improve the quality of lives of domestic abuse survivors?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Clinical supervision and group reflective practice

About the role:

This is a hybrid role, working from home, the Merton Civic Centre with travel to the Victim Support office in Islington. As the Merton Domestic Abuse Service Manager, you will: -

• Work in partnership with other professionals to ensure that risk management and safeguarding duties are effectively met.
• Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
• Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.
• Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
• Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework.
• Manage a small case load focusing on high risk survivors of domestic abuse to provide, medium to long term service, based on thorough risk assessment and individual support and safety planning.
• Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.
• Attend regular contract management meetings with the Merton Commisisoners
• Effectively manage and develop a high quality, innovative and pro-active domestic abuse team.

You will need:

• A passion for working with victim/survivors and a thorough understanding of gender based violence and abuse.
• A thorough understanding of the dynamics of domestic abuse and harmful practices and its impact on men, women, children, families, and communities.
• Experience of managing a team delivering front line support to victims or domestic abuse or vulnerable people to a high standard
• A track record of demonstrating and delivering a non-judgemental, anti-racist and anti-discriminatory approach to empowering victim/survivors of domestic abuse

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

You’ll have a passion for organising and a flexible approach. You will help ensure that meetings and events take place in suitable venues, at convenient times, and are accurately minuted. You’ll liaise with the external premises facilities team as and when necessary to ensure the smooth and safe running of the office environment. You’ll also act as the main point of contact for external contractors such as our phone/ internet providers. 

You’ll support the CEO with diary management and help us ensure Board meetings, volunteer events, and staff meetings/activities take place throughout the year. Our Board meet six times a year on a Tuesday evening, so you’ll need to be available for those.

• Permanent, 4 or 5 day per week (28-35 hours)

• Hybrid working – with minimum of 40% (approximately two days a week) at CMS House, Oxford

• Starting salary £41,794-£43,835 pa FTE depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary

• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.

• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:

o access to 24/7 employee assistance programme with qualified counsellors

o regular wellbeing coffee mornings

o support on menopause for women

o up to three volunteer days a year

o up to three family emergency leave days a year

o retreats and resources for prayer life

We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.

Talk to us first?

If you would welcome an informal discussion about the role before applying, please contact Justine Nola, People and Culture Manager.

Your role

We are looking for a self-starter who is able to work independently with high level of resilience to lead on CMS’s safeguarding function. You will have experience regarding disclosure and case management of safeguarding and leading a core group. You will work directly with the Director of People and Learning as well as the part-time Strategic Partner Safeguarding Manager on developing safeguarding policies and procedures that will be implemented across the organisation. The post holder’s key responsibilities will be to embed the safeguarding policies and procedures, manage disclosures and casework and to organise training (UK and internationally).

This role requires experience working in a national and/or international safeguarding role, and experience in an international mission, humanitarian or a transferrable international sector involving different stakeholders, authorities and international strategic partners.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

What you’ll need to succeed

The successful candidate will have a minimum of two years’ experience of successfully of working in a safeguarding role. It is essential that the successful candidate has a safeguarding qualification or equivalent experience in this field, with experience of delivering training, running or assisting in safeguarding investigations, case management and reporting. It is also a requirement for this post holder to be a committed and practising Christian and be committed to the vision, aims and values of CMS, which are detailed on the CMS website.

Further details can be found in the job description and person specification available to download on the CMS website.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme which CMS is a member of as part of our commitment to safeguarding.

Closing date

We must get your application by midnight on Sunday 5th January 2025

Interviews are planned to be held on Wednesday 15 January 2025 at CMS House, Oxford.

To apply

Please send your application form and CV by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ.  CVs will only be considered when sent with a completed application form, which is available to download from our website.

Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.

As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.

Are you looking for a flexible role in a position that can really make a difference? If so, maybe you could be our next Finance Manager.

Possability People is a pan-impairment disability charity based in Brighton. We work with people with a number of health conditions, including mental health, as well as older people. We support people through a number of services and projects with a passionate and dedicated staff team. We empower and enable those we work with to live the lives they choose.

The Finance Manager is a key member of our team. You will be responsible for the accounting and financial management of the charity and its trading company. You will be responsible for reporting on the financial performance to Trustee Board and the Finance Sub-Committee.

In liaison with the Chief Executive Officer (CEO) and Chief Operating Officer (COO), you will lead on agreeing departmental and overall budgets. You will be responsible with the CEO for ensuring a high quality and effective working of the charity including compliance with all its financial policies and statutory requirements.

This role can be worked flexibly; at home, hybrid, or in our office in Kemp Town Brighton, and on the days and times that suit you, whether that’s mornings, afternoons, or even evenings.

Part time post 18 hours per week, 0.51 full-time equivalent FTE)

Salary £40,000 per annum (pro-rata)

Closing Date: Friday 10 January at 9am

Interview: To be confirmed, but likely Thursday 16 January

TO APPLY please visit our website.

Volunteer Opportunities also exist in various areas in the organisation. It would be great to hear from you.

We actively encourage applications from disabled people in accordance with a policy of equal opportunity. We guarantee an interview if you demonstrate you meet the essential criteria and have let us know you’re a disabled person.

Registered Charity No. 1114435, Company Ltd. By Guarantee No: 05706441

•  Do you love planning and are you happiest when a job is completed well?

• Do you enjoy tackling complex challenges?

• Would you like to work alongside an amazing team to achieve common goals?
  
  We’re looking for a skilled project manager to support our dynamic and creative Communications and Fundraising team at BMS World Mission.
  
  About you: The successful candidate will be a highly organised and approachable individual with experience of managing projects from planning to completion. We are looking for someone with excellent communication skills who thrives in a collaborative environment.
  
  About us: BMS World Mission is a Christian mission organisation founded in 1792, today we work in over 30 countries across four continents. We are passionate about making Jesus known around the world and transforming the lives of those we serve.
  
  Why this role matters: This role is crucial in ensuring the smooth operation of all BMS projects and publications. You will project manage new initiatives and support colleagues in successfully delivering their projects. This role will also involve managing our production schedule, creating deadline dates and overseeing the final stages of projects including printing and mailing.
  
  This role is a great opportunity for an experienced project manager to work in a supportive environment, being part of a vision that truly matters. If you are called to a role where teamwork is key and you can make a real impact, this is for you.
  
  We will have a lunchtime virtual drop in session for questions on Thursday 19 December at 12pm. Contact us for the link to this meeting.