Data Support Manager Jobs

Membership Services & Engagement Coordinator

Fixed Term Contract – 12 months 

Full-time (Mon-Fri, 37.5 hours per week) open for flexible working requests 

£25,000-£35000 per annum (depending on experience) 

About YBI

Youth Business International (YBI) leads a global network of enterprise support organisations and together we focus on sustainable and inclusive youth entrepreneurship, equipping underserved young people with the ability to start, scale and sustain businesses.

Role Overview

We have an exciting role that plays a critical role in coordinating admin support within our Membership Services and Engagement Team. 

We are looking for a highly organised individual to support YBI’s Membership Services and Engagement (MSE) team with a variety of activities to ensure we can deliver quality services and engagement activities to our members and partners.

To be successful the post holder will need to be able to operate independently, be skilled at juggling priorities, and show initiative in supporting the team in various activities. You will also need to have strong interpersonal skills to work with and effectively support the whole team.

Key Responsibilities

The Membership Services & Engagement Coordinator will provide support to the three different areas within the team: Services, Membership and Evidence & Learning. Focus will switch depending on time of the year and on current projects being delivered.

You can find more details of the role in the attached job description.

How to apply

• Please submit your CV (maximum 2 x A4) and a Supporting statement (max 2 x A4) to our hr inbox only.
• Your supporting statement is a very important part of your application and is vital for us to decide whether to shortlist you for an interview. Please demonstrate how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role.
• Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.
• Closing date for applications: Midnight on 5th January 2025.
• We will have a competency-based interview taking place on 9th or 10th January 2025. 

Please note that due to high volume of applications we reserve the right to close this ad early.  If you wish to be considered, please do submit your application as soon as possible.

Cambridgeshire Community Foundation is the charity for Cambridgeshire, working towards a better quality of life for people across the county. The Foundation identifies the most critical needs of local communities, raises funds and awards grants to non-profit organisations that make a big impact in addressing those needs.

We are looking for someone to support the Marketing Manager in delivering a range of marketing and communications activities to increase brand awareness, support donor development and develop positive relationships with the charity’s key stakeholders and audiences.

Overview

• Salary: £23,000 (pro rata) per annum, rising to £25,000 (pro-rata) upon successful completion of the probationary period.
• Hours: 15 hours per week. We offer flexible working hours within overall working hours of 08:00 – 18:00. Working hours and days are to be agreed.
• Contract: Permanent, following 6-month probation.
• Reporting to: Marketing Manager
• Location: Hybrid. Predominantly home-based, with occasional work required in the office (Newmarket Road, Cambridge) and other locations across Cambridgeshire.
• Annual leave: 25 days per annum (pro-rata) plus concessionary leave during office closure between Christmas and New Year.
• Pension: A workplace pension scheme with NEST.
• DBS: DBS and security checks must be successfully completed.

Key responsibilities

• General: Provide day-to-day marketing and communications support to the Marketing Manager and the wider team, encouraging and promoting branding and communications best practice across the charity.
• Email: Manage the events email inbox and respond to enquiries.
• CRM: Use Salesforce to input and manage donor, event and campaign data.
• Website: Regularly review and update website content and carry out administrative tasks related to the website’s donation and fundraising system.
• Social media: Support content creation, managing activity, and analytics.
• Storytelling: Build our storytelling resources, such as written and video case studies to demonstrate the impact of our work.
• Copywriting: Create copy as needed for marketing collateral, campaigns and the website.
• Press and PR: Research stories, produce press releases, maintain media lists and record media coverage.
• Design: Design digital and printed marketing collateral, such as reports, posters and event invites.
• Events: Support the planning, promotion and delivery of the charity’s events and attend relevant external events. This will require occasional evening and weekend work.
• Campaigns: Support the planning and delivery of fundraising and brand awareness campaigns.
• Video: Record and edit video content.
• Analytics: Support the evaluation of our marketing activities using analytical tools, as required.
• External suppliers: Liaise with suppliers when required.
• Undertake other duties that may be reasonably requested from time to time by the Marketing Manager.

Essential knowledge, skills and experience

• A qualification in marketing or a related subject, or two years’ experience in a marketing or communications role (this can include voluntary work).
• Excellent written communication skills, with experience of writing engaging copy for different audiences, channels and functions.
• Experience of using Canva and/or software packages to create print materials, as well as digital and video content.
• Excellent interpersonal skills and personal integrity.
• Excellent administrative skills.
• Meticulous attention to detail.
• Excellent IT skills, including experience of using the Microsoft Office suite.
• A full UK driving license and access to a car.

Desirable knowledge, skills and experience

• Experience of using social media in a professional environment.
• Experience of using Salesforce or another CRM system.
• Experience of using WordPress or another website management system.
• Experience of supporting the planning and delivery of events and/or campaigns.
• Experience of using marketing analytics tools, such as Google Analytics.
• Understanding of the charity sector.

Interviews

• We aim to hold interviews in the weeks commencing 3 February and 10 February 2025.
• Interviews may be held remotely or in person, depending on circumstances.

Please note, we reserve the right to close the vacancy early if a high volume of applications is received.

We value diversity and we are committed to fostering an inclusive culture. We encourage applications from people of all backgrounds, abilities, and cultures. We want to see every candidate shine throughout their job application process. If there’s anything on your mind or any adjustments you may need, please don’t hesitate to get in touch.

Due to the time constraints of our team, only shortlisted candidates will be contacted. If you do not hear from us within two weeks after the closing date, please assume that your application has been unsuccessful.

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance care workers’ rights through worker education and power sessions. 

About the role

This role is focussed on advancing care workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role also includes handling a small caseload, providing health and social care workers with information, support and impartial advice with any issues that may arise during outreach or sessions.  This role will work closely together with our Peer Engagement team and Outreach Caseworker.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promotes applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in the health and social care sector.  

NB A Basic Disclosure Check is required for this role.

Main tasks and responsibilities

Peer engagement and outreach

· To develop, together with WSC’s Peer Engagement team, a programme of outreach and engagement to workers in social care.

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To contribute to and translate information for communication with workers on their rights and entitlements and to support WSC Worker Power work.

· Liaising with community and civil society organisations to build strong community networks.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

Casework

· To provide high-quality casework support around housing, debt and employment rights;

· To monitor and respond to email, phone and message enquiries from workers.

· To liaise with external services, including lawyers on legal advice sessions and make appointments for workers to access such advice.

· To support workers to navigate support and advice from external agencies;

· To record worker information using Advice Pro case management software.

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for health and social care workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights, or support provision to workers through casework.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case management systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in at least one other language spoken by migrant social care workers (eg Arabic, Urdu, Hindi, Bengali)
• Experience of work in a precarious sector (eg social care, agriculture, hospitality)
• Experience of work in social care
• Experience of handling a caseload and providing impartial, confidential advice - 1 year
• Experience of facilitating public outreach sessions/events - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
• Experience of building and developing relationships with community and civil society organisations - 1 year 

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality.

The outreach work WSC undertakes is based in Scotland and therefore you will need to be based in Scotland.

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.

About The Role
It’s an exciting time to join Regional Engagement! We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today!

Alzheimer's Society has been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years. We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia. 

We have fantastic and rewarding opportunity available for a Regional Fundraiser to join our knowledgeable team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity. From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first class relationship and account management, maximizing retention as well as driving opportunities to secure new income. 

Our team have a wealth of knowledge and skills to support you so being part of the team is important. You will be recruiting, managing and appreciating the value of our supporters and volunteers, inspiring and motivating them to develop lifelong support. You will be required to regularly travel across your area to meet supporters and attend occasional internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast).

About you 

• Skilled in relationship, community, regional or corporate fundraising.
• Significant skills and knowledge of delivering excellent supporter stewardship and/or customer care.
• Evidence your experience of identifying and acquiring new business opportunities.
• Proven ability in achieving financial and non-financial targets.
• Able to demonstrate the skill to analyse data and information to make decisions.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.

You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. 

Our values

Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence.  As a community housing association based in the East End for nearly 100 years, we’re proud of the work we do to address the housing crisis through building and managing great homes.

We are looking for a Scheme Coordinator (6 months FTC) to deliver enhanced care needs for our older residents through the effective coordination of all resident support services and ensuring the smooth operation of their assigned housing scheme.

Working closely with residents, their families, care providers, and external agencies, the post holder creates a safe, supportive, and engaging living environment to enable the independence and wellbeing of our older residents.

Your accountabilities will include but not limited to:

· Resident support e,g,

o Residents needs assessment, viewings and tenancy sign up

o Assistance in claiming housing benefits, other welfare benefits, budgeting and debt management support services

· Scheme Operations e.g.

o Effective compliance in all matters of tenancy lettings and management

o Safety and security across assigned schemes

o Liaising with other departments and suppliers on building maintenance and safety, building and fire safety.

· Multi agency Care Coordination across external care providers

· Ensuring Safeguarding of residents and adherence to GHA policy and procedures

· Ensuring Health and Safety protocols to ensure the wellbeing and security of residents

· Social Engagement of residents through scheme based decisions that reflect resident involvement and resident voice

· Complaint Resolution

· Accurate documentation and ensuring compliance with data protection protocols

Please refer to the attached job description for more details.

Key Skills, Knowledge and Experience:

· Strong interpersonal and communication skills

· Empathy and compassion when working with older people and individuals with diverse care needs

· Excellent organization and time management skills

· Problem-solving skills and the ability to make sound decisions in complex situations.

· Proficiency in using computer applications, including Microsoft Office suite and relevant software

· Understanding of tenancy management in a similar setting

· Knowledge of health and social care services for older adults, including relevant legislation and regulatory requirements

· Understanding of safeguarding principles and the ability to promote a safe and respectful environment for residents

· Proven experience in coordinating and supporting older people's housing schemes or residential care settings, with an emphasis on enhanced support needs

If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.

Our benefits package includes:

· Annual Leave: starting at 28 days, plus Bank Holidays

· Subsidised Health and Wellbeing Membership 

· Simply Health – help towards the costs of dentist, optician, and private medical appointments. 

· Employee Assistance Programme – including free legal, financial and counselling advice

· Pension – up to 10% employer contribution

Please note only shortlisted candidates will be contacted.

CLOSING DATE:  Friday 24th January 2025

INTERVIEWS: TBC

Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.

GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Are you interested in the opportunity to build engaging corporate partnerships, as part of a highly motivated and successful team?  

An opportunity has become available for someone with experience of providing excellent account management to contribute to London’s Air Ambulance Charity’s life-saving work. This new role comes on the back of our successful £15 million Up Against Time Appeal, and our growing portfolio of partnerships that we are looking to strengthen.  

The experienced post-holder will manage their own portfolio, providing dedicated stewardship, excellent relationship management, and high-quality planning, to deliver engaging and impactful partnerships.  You will work collaboratively, and have excellent verbal and written communication skills to engage and motivate partners.  

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.

Digital Fundraising Officer (0841)

• Salary:- £36,660

• Location:- London

• Contract Type:- Indefinite

• Hours:- Full Time

• Closing Date:- 1 January 2025

• First Interview Dates:- 10th January 2025

About the role

As Digital Fundraising Officer at ClientEarth, you will play a key role in supporting the digital fundraising strategy in the UK and internationally to grow ClientEarth’s public supporter base and income streams.

The Digital Fundraising Officer sits within ClientEarth’s Global Digital team, itself a part of the External Affairs Department along with the Grants, Philanthropy, Public Affairs, and Global Communications teams.

Meet your Manager

In this role, you will be managed by Giacomo Vezzani. A fundraiser for 8 years, Giacomo previously worked for Freedom from Torture as part of their award-winning Digital & Campaigns team. At ClientEarth, he leverages his passion for climate comms to grow the organisation's following. Giacomo joined ClientEarth in 2022 and is based in our London office.

Main Duties

• Assist the Digital Acquisition team in the planning of flagship fundraising and lead-generation campaigns by supporting their strategy and delivery phases
• Lead on the delivery of weekly reporting updates for active campaigns, providing crucial insights for data-informed optimisations and tests
• Contribute to the wider Digital Fundraising Team’s quarterly and yearly reporting obligations, playing a key role in the dissemination of campaign results upwards and horizontally

Role requirements

• A track record of delivering successful digital marketing campaigns. This should include planning, delivery, optimisation and reporting.
• A demonstrable experience in handling data and reports, with solid numeracy skills and the ability to interpret and present information effectively.
• A demonstrable experience in developing on-brand digital content that resonates with unfamiliar digital audiences. 

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. 

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work within the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Closing date: Tuesday 14th January 2025 at 9am

38 Degrees is undertaking a bold digital transformation of our product estate in order to affirm our position as a leader in the digital campaigning world. Over the next 18 months and beyond, we will be running parallel workstreams where we maintain our current in-house toolsets alongside delivering a transformation project working with some world class technology providers. 

This is a really exciting time to be joining us as we move forward with our desire to extend the range, nature and quality of the digital experiences we provide our supporters. We are seeking a dynamic and experienced technology thought leader to work with our Technology Director on a range of initiatives; overseeing day-to-day technology operations, managing aspects of our digital transformation, spearheading new product design efforts, and managing supplier relationships. 

Your background and experience

We want to work with someone with a proven record of getting things done, and done well, in cognitively challenging technology environments. You’ll be someone who has set vision, influenced strategy and led people to successful outcomes. You’ll have excellent knowledge of today’s technology and a palpable curiosity around the technology of tomorrow.

Your key responsibilities will include:

• Leading two concurrent workstreams

  • Direct project delivery across CRM, Call To Action and Analytics transformation projects

  • Maintaining the quality and stability of our current technologies

• Working with a range of internal staff to sustainably manage and deliver change and development requests

• Managing contractor relationships and deliverables

• Overseeing data architecture, migration and the integration workstreams of our new estate

• Ensuring technical governance and risk management

The skills you’ll need will include:

• Proven enterprise CRM implementation experience

• Strong vendor and contractor management capabilities

• Data migration and integration project expertise

• Budget control for complex projects

• Technical, and non technical, project governance knowledge

• Stakeholder management at senior levels

You’ll likely have:

• 5+ years of managing and working within complex technology programmes

• CRM platform implementation experience

• Worked in data transformation project delivery

• Multi-vendor technology integration experience

• Managed and co-ordinated contractor teams

• Overseen risk and compliance management in technology contexts

And the following would be nice to have but are not essential:

• Knowledge of the following applications; Salesforce, Tableau, API integration platforms like Mulesoft and CTA tools like Action Kit, Engaging Networks, Movement Industries etc.

• Agile delivery methodologies

• Change management expertise

• Non-profit sector experience

And finally - you’ll need a passion for being part of our mission to make the country a fairer, more respectful, more sustainable place, and a hunger to give our supporters the power to help make that happen.

About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here 

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours. 

Benefits include: 

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.
 

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practices, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks

• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom. 

• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one

• If there anything else you’re concerned about or think we could provide, please let us know. 

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Select an application you regularly use and describe three key design features that enhance its user experience. What considerations do you think influenced these design choices?

2. Please outline a challenging technology project you have led, describing the primary obstacle encountered and your solution.

3. Describe an approach to migrating data and users from multiple systems to a new CRM platform while maintaining business operations.

4. Explain your methodology for managing contractor teams to ensure successful delivery of complex technology projects within time, quality and budget parameters.

Do you imagine yourself coordinating an innovative, change-making project for a leading human rights charity? Do you want to use your skills to build on the initial success of our trailblazing app and take it to new markets? If this is you, then apply to join us as Zoteria Coordinator at Stonewall.
 
Stonewall is a human rights charity. We stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be themselves and we can live our lives to the full. Over the last 30 years, we have helped create transformative change in the lives of LGBTQ+ people in the UK. Our campaigns drive positive change in public attitudes and public policy. We ensure LGBTQ+ people can thrive throughout our lives by building deep, sustained change programmes with the institutions that have the biggest impact on us, whether we're learning, working, praying or playing sport.
 
As Zoteria Coordinator, you will be a key part of a team of driven, passionate people who deliver our international project work. For this role we are looking for someone who can jump straight in to build relationships with colleagues in the UK and at our global partner organisations, and work collaboratively with them on the roll-out of the Zoteria app and its ongoing promotion. An understanding of data protection and associated safeguarding risks would be beneficial as you work with the Global Project Manager to plan how our data can be used as evidence in advocacy work and policy change efforts.
 
As well as keeping track of day to day expenditure, you'll be managing a range of suppliers and ensuring invoices are paid promptly. You will make recommendations on future markets for Zoteria, backed up by evidence of need and opportunity. And you will need to take pro-active approaches to fostering creativity among the wider Zoteria group as you all design activities together.

This role is offered as a 6-month fixed term contract.
 
Our people make up a vibrant, dynamic community. Lots our staff have a personal investment in the work we do, and we come from a wide range of backgrounds. We're proud of this diversity, and of our support for one another – in our teams, our network groups, and our friendships.

Location: London
Contract Type: 6 MonthsFixed Term Contract
Hours: Full time
Salary: £29,808 - £33,500
              
Closing Date: 5 January 2025

You may also have experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, etc.

REF-218640

POST: Children & Families Autism Hub Administrator and Receptionist

LOCATION: Barnet CYP Autism Hub – 858 Finchley Road, Barnet. This role will be 100% onsite.

SALARY: £21k - £22k per annum

HOURS:            Full time: 37.5 hpw

Reports to: CYP Autism Hub Manager

Direct Reports:  NA

About Resources for Autism (RfA)

We have been around since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, Resources for Autism (RfA) has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.

Our Services

All of our services across children and adults and parent/carers, mirror the wider organisational mission of providing safe, fun and meaningful support that enables personal development. We provide this support by ensuring our staff are skilfully trained, meet the highest safeguarding expectations and are encouraged to develop and upskill throughout their career with Resources for Autism.

The Role

Resources for Autism has been providing services from 858 Finchley Road for many years and now working in partnership with the London Borough of Barnet are excited to be establishing the space as an Autism Hub for Children and Young People (CYP). The vision of the hub, is to create a welcoming, safe, neuro-affirmative place where autistic people and those who love and care for them can access the support and social opportunities they need at the right time, enabling them to live their best life. It will also be a place where professionals can connect, collaborate and learn ensuring services are joined-up and effective.

The service will offer a range of support to parents and carers and children and young people with autism in Barnet. The service offer could include:

- Advice support and signposting to the autism community pre and post diagnosis

- Weekly drop ins

- Social groups for autistic young people and those who love and care for them.

- Calendar of monthly workshops on specific issues addressing the needs of parent carers/ adults

- Behaviour surgeries for parents

- Autism Training to partner organisations

This role will provide effective and efficient admin support to the Hub team as well as acting as the first point of contact both digitally and in person for staff, service users and professionals.

Main Responsibilities:

· Act as the receptionist for Resources for Autism and the CYP Autism Hub including answering the phone, responding to messages and answering the door + meeting and greeting.

· Overseeing a room/ desk booking system for the Hub and ensuring there are no double bookings and the space is being used effectively by all building users.

· Promote the hub as required including to the community, any established mailing lists, professionals and others. This will include updates, promoting services, opportunities, sharing good news and quotes and more.

· Liasing with partners/ professionals ensuring effective communication across the CYP Autism Hub.

· Support with event/ activity bookings and attendance management.

· Setting up rooms and tidy down rooms before/ after use ensuring a general level of tidiness.

· Support and advise the manager re accessibility, breakages, room/building issues etc.

· Support the Hub Manager/RfA colleagues re: H&S, first aid, fire safety and support the maintenance of risk assessments.

· Undertake data entry and maintenance of electronic files to support the service and the CYP Hub team.

· Ensure required stock/ resources/ equipment is in place for Hub team, service delivery and any other needs of the service and RfA.

· Keep the website/ social media up to date and maintained relating to the CYP Autism hub and its services and progress.

· Support the Hub project re: evaluations, monitoring, reporting from a gathering/ chasing and inputting and reviewing perspective.

· Undertake any other administrative duties as required to ensure the CYP Autism hub meets its targets and delivers positive outcomes for children and families.

· Work with colleagues in the wider RfA team to ensure smooth partnership working at all times.

· Be proactive in supporting and assisting all areas of the CYP Autism Hub and connected RfA services/ teams.

· Uphold and adhere to the values of RfA at all time

· Ensure there is always compliance with RfA’s safeguarding policies and procedures

· All staff are expected to promote equality in the workplace and in our services

· Undertake any other duties asked of you that are commensurate with your grade

Flexible working:

This role will be 100% office based Monday – Friday 9am – 5.30pm. There may be some occasional out of hours working at weekends or evenings but this will rare and with plenty of notice.

Person Specification

Skills and experience

Essential

Experience of data entry, data input and file management

Minimum 2 years experience in reception and admin duties

Experience in H&S, facilities and building support

The ability to be present and onsite at 858 Finchley Road, Barnet M-F 9-5.30

An understanding/ awareness/ or lived experience of autism

Confident in communications via different formats

Ability to communicate effectively with a wide range of stakeholders

An understanding of website maintenance/ updates and social media

Confident in use of tech and software such as databases and room booking systems

Organised and professional at all times

Working effectively as part of both a small team and a wider team

Standard skills expected of all staff

Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Strong organisational and prioritisation skills

Good understanding of Safeguarding 

IT skills: proficient with Office 365

Self-starter and able to work independently, using own initiative

Non-judgemental, compassionate

Confidentiality

You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.

Staff Benefits

90% of our staff say that Resources for Autism is “a great place to work”.

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:

· flexible working patterns with the option to work in a hybrid way (only available for some roles)

· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday

· access to ongoing training and progress in the areas that interest you

· access to our wellbeing initiatives and an Employee Assistance Programme

· enrolment on to our pension scheme

· a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people

Application process:

To apply, please send a one-page covering letter and your CV to our current Head of People via email.

To discuss the role informally, please email us.

We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community. 

As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity. 

RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview. 

Deadline for applications: 8th January 2025

Interviews:  13th January 2025

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

Reporting to the Chief Executive Officer and as a key member of the Senior Leadership Team (SLT), this critical role will lead the development of a large, expert and high-performing directorate. You will be accountable for the strategic development and successful delivery of MyBnk’s programmes across the United Kingdom, ensuring high impact and consistent quality in every aspect of our programmatic output.

We are holding an information webinar about this role on 18th December. Please register for it via the job pack. All registrants will receive a copy of the recording.

You’ll create and deliver an ambitious new Programmes and Delivery strategy inspired by our new 2024-2027 strategy ‘Money: A Language for Life’ which outlines four strategic pillars: 

• Building habits; driving healthy financial habits 

• Expanding reach; enabling young people and adults to get financial education when they need it 

• Increased accessibility; supporting young people and adults most in need 

• Tackling inequality; fighting for financial literacy. 

In this role, you’ll ensure that MyBnk have robust and appropriate systems, practices and processes that enable us to deliver best-in-class operational programmes to our learners. This will be rooted in more effective use of data and insights to drive the development of our programme suite. Critical to our new strategy, is driving an ambitious and forward-thinking approach to programme innovation; ensuring our programmes are learner centred, purpose driven and leverage the best techniques for building financial fluency. 

You’ll be held strategically accountable for delivering our work across all four UK nations. As we introduce a new leadership framework, you will be responsible for implementing this across your Directorate. Our ambition is to be the leading financial education provider in the UK, and your contribution in this role will be Essential to achieving our goals.

MyBnk Directors are expected to identify and secure strategic partnerships that benefit the organisation. Equally, Directors will exemplify and model the MyBnk values of: 

• Young at heart, serious in intent 

• Stories are the best means of education 

• We live in the real world 

This role is a great opportunity to bring your professional toolkit to an exciting, growing and purpose driven charity doing vital work for our society. You will have the resources, support, and visibility you need from the CEO, Senior Leadership Team and Trustees. For the right person it will be a career-shaping role. 

Coeliac UK currently has an exciting opportunity for a Regular Giving Coordinator, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. You will join us on a full time basis. In return you will receive a competitive salary of £28,305 per annum.

Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.

The Regular Giving Coordinator role:

The fundraising team at Coeliac UK plays a crucial role in raising funds to support the charity’s work. This is a new position within the team, ideal for someone who is passionate about delivering an outstanding supporter experience, is organised, and enjoys working with data. The focus will be on managing and growing our regular giving programme, ensuring a positive experience for existing donors and attracting new supporters.

Working closely with the Head of Fundraising, you will be responsible for increasing the number of regular donors, maintaining and upgrading relationships with existing supporters, and contributing to Coeliac UK’s overall fundraising goals.

Key responsibilities of the Regular Giving Coordinator:

• Coordinate the regular giving programme, ensuring smooth processes for donor sign-ups, payments, and communications.
• Develop and deliver plans to increase the number of regular donors and meet fundraising goals.
• Collaborate with the Individual Giving Manager on producing supporter newsletters, ensuring regular givers are appropriately thanked.
• Build and maintain positive relationships with regular donors through personal communication and care.
• Ensure consistent and thorough record-keeping for supporters using the charity’s CRM system, in line with fundraising guidelines, GDPR, and Gift Aid requirements.
• Ensure all regular giving income (including Direct Debits, Standing Orders, Recurring Credit Cards, and Payroll Giving) is processed correctly and promptly for accurate financial reporting and supporter stewardship.
• Assist the Fundraising team with supporter care tasks, including responding to telephone, post, and email inquiries, processing donations, handling merchandise, and supporting appeals.
• Provide regular updates to the Head of Fundraising and Director of Fundraising on progress towards financial targets, marketing plans, and other KPIs.
• Work with other teams, including fundraising, membership, marketing, and finance, to support and enhance the regular giving programme.
• Occasionally attend events at evenings and weekends if required

Knowledge, Skills and Experience required for the Regular Giving Coordinator:

• Passion for Coeliac UK’s mission to fight for everyone with coeliac disease.
• Strong knowledge and passion for building excellent supporter/customer relationships.
• Knowledge and experience of working with a Customer Relationship Management (CRM) system.
• Ability to use data to inform decisions.
• Understanding of regular giving and fundraising practices.
• Highly organised with strong time management and prioritisation skills.
• Experience of managing projects.
• Excellent communication skills, both in person, over the phone, and in writing.

If you would like to be considered as our Regular Giving Coordinator, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

Post Title: Hartlepool Full and Part-Time Tutor

Responsible to: Strategic Partnerships Manager

Salary: £24,960 per annum (pro-rata for part-time)

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (pro-rata fro part-time) inclusive of Bank Holidays, Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

 *Please note this is a fixed-term role until 31st August 2025, with the potential of transition into a permanent position based on performance and organisational needs*

 About Tutor Trust

We’re a proudly Northern charity that believes in equity in education. We do our bit to achieve that by partnering with schools and education providers, to enable their young people to work alongside inspiring and motivating tutors – an opportunity they may not otherwise have. 

We know that our high-quality tuition helps improve young people’s academic attainment, wellbeing, and self-confidence, and supports their personal aspirations. 

Over the past four years, we’ve had an opportunity to reach more young people than we have before through government funding of the National Tutoring Programme. This is now wrapping up and we’re at a pivotal moment, ready to engage new school partners, donors, peers in the sector and the new Labour government.

 Our values

What we stand for and practise in everything we do at Tutor Trust:

We believe in fairness

We are passionate about making a difference

We are inclusive and supportive

We are quality-focused

We are ambitious

We learn

 Benefits of working at Tutor Trust 

· Hybrid work model (2 days in the office for full-time) 

• Competitive leave - 33 days per annum (inclusive of Bank Holidays, pro rata for part-time) 

• Flexible working including Time Off In Lieu (TOIL) 

• Health and Wellbeing (Employee Assistance Programme, 24-hour GP service, mental health support and benefits platform, Perkbox) 

• Enhanced Family and Sick Leave (after a qualifying period). 

• Recognition and Culture (Thanks & Recognition, Highlights, team events) 

• Learning and Development (knowledge sharing, staff-led groups

Job Purpose

The Hartlepool Full-Time and Part-Time Tutor posts are an exciting role with Tutor Trust.  You will plan and deliver tuition to primary/secondary school-aged pupils (from 9-16 years old) across Hartlepool in Maths and English on a 1:4 ratio and complete appropriate paperwork relating to tuition with pupils (register, feedback sheets, etc.) You will liaise with the Strategic Partnership Manager, Hartlepool Programme Coordinator and the quality team. You will also support other tutors as appropriate and be involved in Tutor Trust tutorials and training where required.

If you have solid relevant experience, have the best interests of young people at heart plus a desire to work with an innovative charity, then this could be the role for you. 

 Main Functions

• To plan and deliver tuition to primary/secondary school aged pupils (from 9-16 years old) across Hartlepool in maths and English on a 1:1 to 1:4 ratio.

· To complete appropriate paperwork relating to tuition with pupil (register, feedback sheets, etc.)

· To liaise with the Strategic Partnerships Manager, Hartlepool Programme Coordinator and the Quality Team.

· To undergo any appropriate training throughout the role to enhance the quality and impact of tutoring delivery.

· To support other tutors as appropriate.

· To be involved in Tutor Trust tutorials and training where required.

· Any other duties commensurate with the grade and nature of the post

Person Specification

 Good candidates for this role will be high achievers, with excellent IT and English skills, diplomatic and inter-personal skills, and plenty of initiative.

Skills

· One year of experience of working with children and young people in an educational environment required or QTS.

· Ability to tutor maths and English to a standard desirable.

· Must have achieved a minimum of Grade B/6 at GCSE in Maths and English.

· Understanding of the National Curriculum, GCSE syllabus and have a broad understanding of policy issues and educational best practice relating to improving pupil achievement at Key Stage 2 (and ideally at Key Stage 3 and Key Stage 4).

· The ability to work with children from complex backgrounds and with complex needs.

Attributes

· Bright, enthusiastic, and well-motivated tutor confident in dealing with young people.

· Robust and resilient character with excellent time-management skills.

· Demonstrate a commitment to the goals and ethos behind the Tutor Trust.

· Enthusiasm and ability to contribute to the successful development of the Tutor Trust.

· Access to a full driving licence and car is desirable, but not essential.

 

APPLICATION INFORMATION

The job is a fixed-term role from 2nd December 2024 – 31st August 2025 with the potential to transition into a permanent position based on performance and organisational needs. The central Tutor Trust team is based in the Manchester office, however this job is a full-time, position with frequent travel required across Hartlepool to deliver tuition.  All reasonable travel expenses on Tutor Trust business will be reimbursed (not including your regular commute from home to the Tutor Trust working space in Hartlepool). 

Closing date for applications: 10th January 2025

Interviews to be held: TBC

Salary: £24,960 per annum & Contributory Pension (Part-time pro-rata)

Start date: ASAP

Candidates are required to complete an application form and supply a cover letter outlining how they meet the requirements of the role. You must also complete the attached Equal Opportunities Monitoring Form.

To apply, please email all documents to the carreers email address found in the attached job description

The Tutor Trust is an Equal Opportunities Employer.

All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For further information please see our website under Join Us.

All positions at The Tutor Trust are subject to satisfactory references and enhanced DBS check.

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff and volunteers to share this commitment.