Data Support Manager Jobs

ROLE PURPOSE

The Individual Giving (IG) and Legacies Officer will work closely with the IG Manager and play a pivotal role in growing cash and regular donors and legacy giving for St George’s Hospital Charity. This position is crucial to our goal of increasing individual giving from £350,000 to £600,000 and legacies over the next five years.

The postholder will have a strong direct and digital marketing background as they will work closely with the Individual Giving Manager to:

• lead marketing initiatives for all IG streams including cash, regular, Payroll Giving, Face to Face, Lottery.

• drive forward seamless automated digital stewardship journeys, and produce engaging campaigns that demonstrate our impact.

• delivering effective digital activities that grow our brand awareness and income from fundraising campaigns

They will also be a strong administrator, with attention to detail leading on administration for Individual Giving and Legacies, working with IG Manager and Fundraising Assistant to ensure online and offline donations are accurately processed, reconciled and uploaded to our database.

MAIN DUTIES & RESPONSIBILITIES

1. Individual Giving

1.1. Recruit, engage and mobilise donors to increase income year on year.

1.2. Lead on two fundraising campaigns each year, creating communication assets for our website, social media platforms and newsletters.

1.3. Ensure our donation platforms are fit for purpose and integrate into our database, with a view to ensuring we have a high donor conversion rate.

1.4. Ensure all activities comply with relevant data protection and gift aid legislation, adhering to Fundraising Regulator standards.

1.5. Where appropriate, act as a point of contact for external agencies and direct marketing platform providers.

1.6. With support from Fundraising Assistant, ensure our administration, record keeping and thanking for all IG activity is accurate and up to date.

1.7. Process & record income onto our CRM, including batch uploads.

2. Legacy Giving

2.1. Lead on all legacy administration including processing incoming legacy gifts, keeping accurate records, ensure they are allocated correctly and thanked appropriately, where possible.

2.2. Liaising with solicitors on open legacy cases and recording updates.

2.3. Support IG Manager on legacy marketing materials and campaigns.

3. Donor Journeys 

3.1. Develop and disseminate key supporter journeys across web, social media and Google Ads

3.2. Plan, design, write and deliver automated email supporter journeys for new and existing donors to enhance engagement and retention.

3.3. Create engaging communication assets (videos, blog posts, leaflets) for donors and prospective donors that demonstrate the charity’s impact.

4. Direct & Digital Marketing

4.1. Lead on content creation creatively that will appeal and engage our supporters e.g. social media posts, videos, blog posts

4.2. Manage and optimize paid advertising campaigns (e.g., Google Ads, Facebook Ads) to drive traffic and donations.

4.3. Liaise with external agencies where necessary.

4.4. Update associated webpages e.g. Donate, Leave a Gift in your Will, ensuring these pages are user friendly and accessible with a view to improve conversion rates of people donating online and leaving a gift in their will.

4.5. Collaborate with internal teams and hospital staff to research, develop, and deliver new campaigns, messages, or digital products.

4.6. Implement tests with clear segmentation and testing matrices to maximize learning and income from each campaign.

4.7. Analyse and interpret direct marketing campaign results, producing regular reports that draw conclusions and make recommendations for future activity.

4.8. Work with our Database Manager to ensure all campaign data is utilized, captured, and processed efficiently and accurately.

4.9. Work with management to develop a digital fundraising plan that is clear and timeline-focussed to grow relevant income streams e.g. legacies and individual giving.

4.10.Plan and implement strategies to mobilise supporters via digital channels aiming to increase our newsletter subscribers from 3,000 – 10,000 contacts with a view to convert digital leads into cash donors

5. General Duties

• Participate actively in team meetings, contributing ideas and insights to enhance team performance and collaboration.

• Using our communications toolkit, incorporate our branding and tone of voice across all assets.

• As and when required, provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Engage in continuous professional development and participate in regular performance reviews

This is not an exhaustive list of responsibilities. Duties may vary dependent on the needs of the charity.

As the Individual Giving Manager, you will review and improve EACH’s current Individual Giving programmes to drive year-on-year income growth.

Individual Giving Manager
Salary: £36,800 per annum
Location: Flexible - across any of our 3 hospices
Hours: Full time, 37.5 hours per week
Contract: Permanent

The organisation

East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We employ around 400 employees and have more than 1,800 volunteers across the organisation, including 49 shops and a Retail Distribution Centre.

Responsibilities include:

• You will build and deliver a strategy to expand our donor base as well as retaining and enhancing our current supporter giving models. Your focus will include digital and direct mail Appeals and Raffles, one-off donations up to the value of £250, our third-party Lottery partnership, and Regular Giving programme.
• You will concentrate on both the acquisition of new, and retention of current and past supporters, uplifting income across the Individual Giving fundraising lines and identifying supporters who would benefit from the support of other income stream managers. You will work closely with the charity’s Database Manager using donor insight and data to inform and test programmes and products. You will manage both the income and expenditure budgets for all Individual Giving disciplines.
• You will use creative thinking to deliver exciting and innovative campaigns, with the support of design and delivery from our Marketing and Communications team. You will use first-class communication skills to share ideas and listen to constructive staff and supporter feedback to build unique campaigns to increase income and enhance donor loyalty.
• Your decision making will be informed by adhering to compliance, risk management and GDPR protocol.

Benefits

• Enhanced holiday plus holiday purchase scheme
• Flexible/hybrid working
• Employee wellbeing support scheme
• Free eye test & Cycle to work scheme
• Employer pension scheme (up to 7% employer contribution) inc. life assurance cover
• Enhanced maternity & paternity pay

Closing date: 23:59 on Thursday 9th January 2025
Interviews: Tuesday 14th January 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please note:

EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.

Diversity statement

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

No agencies please.

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.

Radiotherapy UK (RTUK) is delighted to offer the opportunity to join its small and dynamic team as Policy and Research Officer. 

At RTUK, we believe that every cancer patient in the UK, no matter who they are or where they live, should have access to the best radiotherapy treatment available. We are the team behind national campaigns such as #CatchupwithCancer and #Radiotherapy4Life, delivering award-winning, high-profile campaigns that have informed parliamentary debates and policies, and highlighted key health issues in national media. Our charity provides trusted information resources for patients and the radiotherapy workforce.  We are a small charity, delivering big impact. 

As Policy and Research Officer, you will play a key role in advancing our advocacy campaigns through research reports, data analysis, and enhanced collaboration with key stakeholders. This is a new role, and we are seeking a diligent and dynamic candidate to work closely with our team and stakeholders to amplify our impact for cancer patients. 

Job Description 

Key Responsibilities: 

• Support the charity’s role the secretariat for the All-Party Parliamentary Group on Radiotherapy (APPG-RT): plan and organise events and meetings and maintain regular communication with members. 

• Monitor and research parliamentary developments, consultations, and legislation of interest to RTUK, producing briefings aligned with the charity’s objectives. 

• Conduct stakeholder mapping to identify and engage key political figures, including policymakers, parliamentary body leaders, officials, and advisers. 

• Maintain and develop RTUK’s current policy positions, and create new ones as required. 

• Collaborate with partner organisations to support the strategic development and delivery of campaigns and public engagement initiatives. 

• Foster and maintain relationships with key parliamentarians, staff, and partner organisations critical to RTUK’s campaigns. 

• Develop and conduct in-depth research and robust data analysis to inform policy and advocacy efforts. 

• Identify opportunities to capture data and case studies from RTUK’s service delivery to inform stakeholders and policymakers. 

• Produce reports and briefings based on RTUK data, research, and case studies. 

• Lead or contribute to joint policy or research initiatives with partner organisations. 

• Represent RTUK at policy and networking events. 

• Establish means of monitoring and evaluating activities, and produce regular, high-quality reports as required. 

• Collaborate with the RTUK team to enhance the charity’s social media and communication profile. 

• Build strong working relationships with RTUK’s team and volunteers. 

• Act as a positive ambassador for RTUK. 

Person Specification 

Professional Experience: 

Essential: 

• At least two years of experience in a similar role. 

• Strong interpersonal and networking skills, with the ability to build collaborative relationships with diverse stakeholders. 

• Experience developing research and reports to support policy and campaigns. 

• Proven ability to write engaging reports, briefings, and campaign materials. 

• Skilled in collecting and utilising data and case studies for research and advocacy. 

• Demonstrated success in policy and campaigning delivery. 

• Familiarity with the UK’s political institutions. 

• Excellent organisational skills and the ability to manage complex schedules. 

• Proven experience working and communicating remotely. 

• Exceptional written and verbal communication skills. 

Desirable: 

• Knowledge of the UK health system. 

• Experience delivering patient-centred policy and campaigns for a health charity. 

Personal Attributes: 

• High personal integrity. 

• Ability to manage multiple priorities with minimal supervision. 

• Collaborative and team-oriented with leadership skills. 

• Dynamic, solution-focused, and self-motivated. 

• Excellent relationship-building and people management skills. 

• Flexible and responsive to evolving circumstances. 

• Strong commitment to RTUK’s mission and beneficiaries. 

What We Offer: 

• 25 days of holiday per annum (exclusive of bank holidays). 

• Workplace pension scheme with 5% employer contribution. 

• A positive and supportive work environment. 

• Learning and development opportunities. 

• Flexible working approach. 

If you are an energetic and experienced professional with a passion for impactful health advocacy, we would love to hear from you. Join RTUK and be part of our mission to ensure every cancer patient in the UK has access to the best radiotherapy treatment. 

Closing Date: Friday 10th January 

Interview date: Friday 24th January 

Radiotherapy UK is an equal-opportunity employer. We welcome applications from all sections of the community. 

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

You will initiate, develop, maintain and monitor multi-agency links through attending meetings such as MARAC and DA (Domestic Abuse) Forums to keep safety central to all services for men suffering/have suffered domestic abuse. You will specialise and be a leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for male victims. Be willing to co-facilitate workshops across the service to ensure all clients are given the relevant advice in a timely manner.

You will be confident in your DVPO, DAPO, Occupational, restraining and Non-Molestation order knowledge. Be competent in completing the following forms-  DASH (Domestic abuse, Stalking and ‘honour’ based abuse), UPOA (Understanding Picture of abuse), UPOAP (Understanding Picture of a Perpetrator) and safety plans.

Focus on and prioritise high, medium and low risk cases and provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support. Work with victims of domestic abuse to assist them in accessing services to keep them and their children safe.

Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Children’s Board. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance.

Support clients through the family and/or criminal justice system.

Maintain accurate and confidential case management records and contribute to monitoring information for the service including producing statistics, as required.

Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. Remain up-to-date and comply with organisational procedures, policies and professional codes of conduct - uphold standards of best practice.

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

An exciting opportunity has arisen to join our Internal Operations Team on an initial 18-month fixed term contract as a Business Operations Coordinator. This team is pivotal to the company’s success, providing support to a wide variety of teams across the organisation. It is a highly valued team that is both collaborative and supportive.

The post-holder will have the opportunity to work on a variety of exciting internal and external initiatives and will work closely with the Internal Operations Manager to develop, implement, and improve business processes. This role is a true development opportunity and would suit ambitious candidates who have experience in and want to further develop their administrative, organisational and problem-solving skills to support the effective running of the CEC and make a difference to young people’s futures across England.

The right candidate would also have the opportunity to work closely with the EA to the CEO and Deputy CEO, providing EA and diary cover where required.

This role would suit someone who is a strong team player, has a desire to learn from hands-on experience and would excel working within a diverse role with a variety of stakeholders.

Duties include, but not limited to:

• Assisting teams with the creation, design, and submission of accurate and timely documentation, and creating solutions to support team delivery.
• Editing and proofreading of reporting.
• Collation and distribution of papers and agendas for meetings.
• Assisting with operational processes e.g., the provision of equipment and systems access for staff.
• Systematic monitoring of key data e.g., contact details of careers stakeholders.
• Supporting general office duties and any other ad-hoc tasks as required by the team.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

In your cover letter, please describe:

• What interests you about this role and why you would like to work for the Careers and Enterprise Company.
• Please provide an overview and examples of how you excel in both written and verbal communication.
• Please provide an example of where you have used a proactive approach to problem-solving and what the outcome was.

Closing date: Midnight on Monday 6th January 2025.

Interviews will commence from 15th January 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Equity, Diversity and Inclusion

At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.

GDWG has an exciting full-time opportunity to join our team working within the casework team, with responsibility of administrative duties and casework support.

We require blended working from home and from our office in Crawley with Thursday in the office and one other day a week to be agreed. This is a one-year fixed term contract with the likelihood of extension. The role requires an all-rounder who is comfortable giving calm telephone support to people in crisis and can demonstrate a high level of organisational skills including attention to detail and meticulous record-keeping in a fast-paced work environment. 

Marketing Coordinator
Contract: Permanent
Work pattern: Full time, 35 hours / 5 days per week  
Location: Hybrid - United Kingdom (multiple locations)
Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 - £35,000 (GBP) Plus Into Film Benefits
Team: Marketing & Communication
Seniority: Mid-level

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary

The Marketing Coordinator will lead marketing activity to reach and grow a teaching and youth audience for the Into Film programme. The Marketing Coordinator will manage the Marketing Officer’s work, ensuring that it is planned and delivered effectively to successfully promote our offer to educators.

Main Responsibilities:

• Support the Head of Marketing and Communications to develop and implement the Into Film marketing strategy to grow our audiences and deliver against KPIs.
• Lead Into Film marketing campaigns - planning, copywriting and coordinating across paid, organic and earned media, taking responsibility to meet Into Film’s KPIs across the Into Film offer.
• Support the Marketing Officer on email communications using our email service provider (Salesforce Marketing Cloud) by writing and building emails when required.
• Manage cross-platform paid digital activity, including Pay Per Click (PPC) and Search Engine Optimisation (SEO), ensuring that it is tracked, evaluated, and delivers an excellent ROI.
• Work with the Press and Editorial Manager to integrate PR and editorial activity with marketing plans to ensure a seamless journey is created for all paid, owned and earned activity.
• Support the creation of content for the Into Film website, as part of Into Film campaigns to meet the needs of our audiences.
• Support the Head of Marketing and Communications, to ensure that brand and style guidelines are updated, and that the organisation is trained and using our brand correctly.
• Implement, monitor and develop Into Film automated e-communications journeys through Salesforce Marketing Cloud to enhance marketing and user experiences for our audiences.
• Lead on evaluation of marketing campaigns, working with the Marketing Officer, including continually optimising conversion journeys across the Into Film offer.
• Generate communications activity that illustrates our impact across the education and film sector, including advocacy of our vision and mission.
• Ensure lead generation, acquisition, and ongoing management of Into Film contacts is GDPR compliant.
• Manage the budget for Into Film marketing activity and tools.

General Responsibilities:

• Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
• Contribute to long term planning to ensure growth in line with demand and resources 
• Contribute to the regular monitoring and evaluation of the Into Film’s work 
• Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy
• Any other reasonable duties assigned by Into Film.

Minimum Requirements:

• Experience of managing cross-channel marketing and communications campaigns.
• An excellent working knowledge of digital marketing including paid, owned and earned media.
• Experience of managing marketing and communications agencies and/or freelancers, including briefing, budget setting, monitoring and reporting.
• Experience of managing budgets.
• An excellent understanding of data analysis and how data can be used to measure the success of marketing and communications activity, through analytics tools such as Google Analytics and CRM.
• Experience of using an Email Service Provider (particularly Salesforce Marketing Cloud) to build and send emails to segmented audiences from our CRM database.
• Knowledge of customer journey development and how to automate communications using Salesforce Marketing Cloud that motivate and reward user actions.
• Excellent working knowledge of CRM systems (particularly Salesforce) to build campaigns, user journeys and segmentation.
• Working knowledge of PPC and SEO to maximise our offer to our audiences.
• Experience of creating content (written and moving image) for an educator, public sector or arts audience.
• Experience of managing staff workload, ensuring deadlines are met and delivery performance is monitored.

Desirable:

• A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives.
• Familiarity with the Microsoft Office suite
• A love and knowledge of film

Existing Into Film benefits:

• Annual Leave – 28 days (pro-rata), including 3 days to cover office closure between Christmas and New Year plus
• Pension – matched up to 5% of salary (Scottish Widows)
• Support for professional qualifications – money towards courses and/or study days, if relevant to role
• Interest-free non-essential study loans
• Interest-free bike/scooter/travelcard loan
• Career break – up to 4 weeks unpaid leave, after 2 years’ service (at your managers’ discretion)
• Employee Assistance Programme (EAP) – 24/7 confidential advice and guidance
• Flexible working – all applications considered, but any decision will be at the discretion of Into Film
• Enhanced parental leave
• Childcare vouchers
• Free eye test & contribution to glasses
• BenefitHub portal – all benefits to be accessed through a new online portal
• Long service holiday award – after 3 years at Into Film, staff will get one extra days’ holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film you will get an extra days leave; on your 5th anniversary, your entitlement will go up by another day to 30 days.
• Simplyhealth – health insurance

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working and offer staff a health plan.

Closing date: 8:00am, Monday 20th January 2025 GMT

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

No agencies please.

We have a wonderful opportunity for a dynamic and experienced Head of Finance and Operations to join our team. As a Head of Finance and Operations, you will play a crucial role in leading and driving excellence in Finance processes and procedures, HR, Governance, Operations, Property and IT.

You will have a strong eye for detail and an ability to interrogate data.

You will have a proven experience in leading teams, optimising processes and driving growth.

You will be an aspirational leader who can guide Harington’s strategic and enduring business plans into the future.

Grade: Senior Manager 

Role: Senior Programme Manager, Europe

Hours: Full-Time (37.5 hours/week)

Type: Fixed Term Contract until 31st March 2027

Location: This job is open to candidates living in  France, Germany, Spain, Sweden  and the UK. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to live and work in your country of residence.

Reports to: Programme Director, Europe

Hours per week: 37.5 - 40 hours/week (depending on country of residence)

Compensation: Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable. Salaries for this role in the countries where we have the infrastructure to employ staff are: 

• France: €90,054 - €103,909 

• Germany: €104,530 - €120,611

• Spain: €92,186 - €106,368

• Sweden: 1,028,089 kr - 1,186,257 kr

• UK: £82,937 -  £95,697

UK timezone preferred but not essential

Closing Date: January 5, 2025, 23:59 (11:59pm) Greenwich Mean Time 

ABOUT THE CENTRE FOR PUBLIC IMPACT

At the Centre for Public Impact, we believe in the potential of government to bring about better outcomes for people. Yet, we have found that the systems, structures, and processes of government today are often not set up to respond to the complex challenges we face as a society. That’s why we have an emerging vision to reimagine government so that it works for everyone. 

A global not-for-profit organisation founded by the Boston Consulting Group, we work in partnership with governments, philanthropy, civil society and communities to challenge the status quo, shift mindsets, and bridge the gap between people and those in power. 

CPI currently operates in four regions of the world, all stewarding CPI’s mission in different geographies: Asia, Australia & Aotearoa New Zealand, Europe, and North America. We are all supported by our Global Hub team, who provide leadership and partnership in relation to finance and operations, people and culture, and communications to our regional teams at CPI.

Our Values

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

Centre for Public Impact, Europe (CPIE)

Since its founding in August 2020, CPIE has built a rich portfolio of programmes working with public sector organisations, governments, academic institutions, charities and foundations across Europe to explore how we can make government and philanthropy more effective and trusted to work for everyone. We have grown from a team of 7 to a team of  16 and have been expanding our work as a programme delivery organisation working directly with governments, philanthropies and organisations on the ground. 

At CPIE, our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritize mutual support. As a team, we care deeply about each other and the work we do, and together we aim to foster  a culture of collaboration and respect. We are committed to embedding equity and inclusion not only in our programmatic work  but in the very fabric of how we work and relate to one another. 

At CPI Europe, our developing programme areas of strength are in:

• AI and digital transformation 

• Urban transformation 

• Climate action 

• Collective imagination practice

• Public service transformation

Over the next five years we will develop the following thematic areas:

• Creating the conditions for communities to flourish

• Advancing health and a culture of care 

• Envisioning life-affirming futures

ROLE OVERVIEW

Who are we looking for? 

We are seeking an experienced and detail-oriented senior programme manager to oversee the delivery of the two-year training programme funded through the AI Opportunity Fund. This role focuses on managing the implementation, budget, and contractual aspects of the program, ensuring its success in equipping underserved communities with essential AI and digital skills. 

As part of a  dynamic team working across diverse programs to advance CPI Europe’s strategy, this individual will thrive on building strong relationships within CPIE, across CPI’s regions, and within our Global Initiatives. We’re looking for someone who embraces the challenges and opportunities of a startup environment, where learning, adaptability, and building the plane as we fly it are all part of the journey!

Senior managers across all CPI teams are expected to:

• Independently own, hold and manage strong and trusting partner and stakeholder relationships

• Lead large, complex projects and/or own work streams of larger projects and develop high-quality deliverables

• Manage budgets, with good understanding of financial performance management, data analysis skill and comfortable with spreadsheet analysis

• Drive analytical and intellectual depth in work products, and proactively share our work with broader CPI teams and our global audience

• Support new business and partnership development and portfolio building for CPIE. Seek out fundraising opportunities and manage bidding and application processes

• Identify and proactively lead ideas around how we can work together more effectively as a team, supporting to build the culture of CPIE

Key Responsibilities and Core Comptencies :

 Program Leadership and Delivery

• Lead the end-to-end delivery of the two-year AI Opportunity Fund training programme, ensuring it adheres to agreed timelines, quality standards, and program objectives.

• Collaborate with training providers and grantees to implement the program effectively across multiple regions, addressing any logistical or operational challenges.

• Proactively manage programme  risks by identifying, assessing, and implementing mitigation strategies, while guiding and empowering the team to effectively understand and address potential challenges 

• Prepare and present detailed project reports to ensure stakeholders remain informed and aligned throughout the project lifecycle

Strategic and Financial Oversight

• Oversee the programme’s budget, ensuring efficient and effective allocation of resources in line with funding guidelines.

• Monitor and track financial performance, understanding trends and variances v budget.  Work closely with the project finance manager to review expenditures, providing regular updates and reports to funders and internal teams.

• Identify and mitigate financial risks, ensuring compliance with funding and organizational requirements. Manage contracts with grantees and training providers, ensuring all parties meet their obligations and deliverables.

• Act as the main point of contact for contract-related queries, resolving issues promptly and professionally.

• Ensure compliance with legal, financial, and reporting requirements outlined in agreements.

 Partner Coordination

• Build and maintain strong relationships with training providers, grantees, and other stakeholders, ensuring effective collaboration and alignment with program goals.

• Represent CPIE in discussions with funders and partners, providing updates on program delivery, impact, and financial performance.

Monitoring, Reporting, and Learning

• Track and report on programme milestones, deliverables, and financial performance to funders and stakeholders.

• Collect and analyse data on programme outcomes, using insights to adapt and improve  delivery.

• Share key learnings with the CPI team to inform broader organisational development and future initiatives. 

 DEIB and Collaborative Working

• Champion CPIE’s commitment to diversity, equity, inclusion, and belonging, embedding these principles in all aspects of programme delivery.

• Ensure the training programme is inclusive and accessible, with a strong focus on supporting underserved communities.

• Able to facilitate inclusive conversations up and across lines of cultural and positional differences

• Demonstrates empathy for government and the communities they serve to advance DEIB within systems that government influence

• Seeks, offers, accepts and takes action on feedback often including upward feedback to disrupt white supremacy workplace culture

• Cultivates a healthy team culture by addressing inequitable group dynamics, seeking to understand how decisions will impact different team members and facilitating transparent decision-making processes

• Work closely with members of the CPI Communications team to coordinate and provide input for press releases, blogs, reports, case studies, and other materials that highlight the impact of the AI Opportunity Fund, ensuring broad visibility and uptake of the programme’s work.

• Work with the CPI Knowledge, Learning and Impact team to track and evaluate key programme outcomes, ensuring that they align with strategic objectives and are communicated effectively to stakeholders. 

Thought Leadership & Business Development: 

• Proactively identifies opportunities to enhance CPI’s regional and team impact, including strategies for scaling, expanding, or innovating programmes, systems, or initiatives under their management

• Embraces change and contributes to more effective ways of working at a systems level

• Cultivates and strengthens partnerships with key partners and stakeholders, holding and creating lead relationships

• Partners with the Programme  Director  and leadership team to contribute to budget development and/or management

• Seeks out fundraising opportunities and manages bidding and application processes

People Development:  

• Uses deep knowledge of workstreams, teams, and role to influence our culture and strategy

• Provide mentorship and guidance to team members, building a high performing, supportive and collaborative working environment.

• Spends time training and coaching Associates, Senior Associates and Managers, including those outside their individual project teams as appropriate

• Helps others to manage the emotional impact of change - Demonstrating the ability to coach and mentor employees, providing guidance, feedback, and support to help them develop their skills, overcome challenges, and achieve their full potential. 

• Implements performance management processes that are fair, transparent, and objective. 

• Effectively managing conflicts within teams, fostering open communication, and facilitating collaboration. 

• Create a culture of consistent feedback with the team, encouraging their professional development, and actively seeking feedback to improve their own leadership practices.

Personal Development & Commitment to Continuous Learning: 

• Able to take a balcony view of systems in order to innovate and improve over time

• Manages time effectively, sustainably, and strategically to guide end to end management of team priorities

• Engages in regular self-reflection to identify strengths, areas for improvement, and personal goals to understand and get curious about their leadership archetype and its influence on their team. 

• Engages in reflective practice by critically evaluating experiences, projects, and outcomes. Identifying lessons learned, strengths, and areas for improvement, and using these insights to enhance future performance and contribute to organisational effectiveness.

• Actively seeks out learning opportunities and proactively acquire new knowledge and skills to stay up-to-date in a rapidly changing public sector and nonprofit/social impact landscape.

Programme, Contract and Risk Management: 

• Able to lead projects independently and confidently from conception to completion

• Manages partners and other stakeholder relationships while managing multiple projects at once.

• Serves as lead contract creator and collaborator with Internal Operations.

• Manages complex tasks, individuals, and stakeholders’ feedback exceptionally and openly

Qualifications: 

• At least 6 - 16  years of relevant experience. CPI welcomes a breadth of experience from individuals from  service-oriented environments

• A project management qualification is desirable, but not essential 

Experience: 

• Demonstrates expertise in program management, particularly in designing, implementing, and scaling innovative programs. 

• Proven experience in managing the full lifecycle of programs, including planning, implementation, risk management, monitoring, reporting, and evaluation, while ensuring quality standards and stakeholder alignment

• An awareness of good grant making practice and demonstrates the ability to effectively manage all stages of a grant making process, including designing and executing open calls, facilitating selection processes, overseeing delivery, and conducting thorough evaluations to ensure successful outcomes

• Strong expertise in managing program budgets, tracking expenditures, and ensuring compliance with funding guidelines, with a focus on mitigating financial risks and reporting to funders and internal teams.

• Demonstrated ability to manage contracts with grantees, providers and or partners, ensuring obligations and deliverables are met, compliance with legal and financial requirements, and fostering strong, collaborative relationships.

• Proven ability to establish and lead high-level strategic relationships with funders, delivery partners, and recipient organisations

• Proven ability to leverage analytical and creative problem-solving skills to navigate complex, multi-stakeholder environments, effectively addressing challenges and driving innovative solutions 

• Excellent communication skills, with the ability to distill complex ideas for varied audiences and build trust with funders, delivery partners and team members

• A track record of fostering inclusive, high-performing team cultures, providing mentorship, managing conflicts, and creating opportunities for team learning and growth while maintaining transparency and accountabilityExperience embedding diversity, equity, inclusion, and belonging (DEIB) principles into program design, team norms, and organizational practices, with a focus on creating inclusive environments and addressing systemic inequities.

• Experience in designing, implementing, or managing skills development and training programmes is desirable

Salary, benefits, and how to apply 

At the Centre for Public Impact, we are committed to countering pay inequality and recently completed a global compensation benchmarking process to develop fully localised salary bands and ensure that we're paying our staff fairly and well for the roles that they hold.  Therefore, salaries at CPI are non-negotiable and our bands are benchmarked to our staff’s country of residence.

In addition to a competitive salary, CPI Europe offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for individuals based on their country of residence;  pension contributions; dedicated professional development funds; a minimum 5 weeks paid leave policy under our  Flexibility with Responsibility policy; paid parental leave and extended illness leave; and a year-end organisation-wide closure. 

We are a remote-first workplace , this position requires minimal travel, with occasional domestic or international trips based on project needs (between 5 - 10%).

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates who have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity Equity and Inclusion Policy here.

We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, this is the first round of the application which requires four paragraph-length answers. Your answers will be anonymized for review and your scores will determine if you're invited to interview with us. Although we ask for your CV, it will not be looked at until after your application has been scored. 

We understand applicants may need to use tools like ChatGPT as thought partners or for light assistance during the application process. However, we are looking for original work that reflects your unique perspective, skills and reflections borne out of lived experiences. Please do not submit content that is directly copied or heavily reliant on AI  as these will be flagged and marked down. We have a team of “actual people” who help with scoring your sift response as well as a system that helps us ensure applications maintain authenticity, so any AI-generated content should be thoughtfully integrated rather than directly pasted. 

CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, caste, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Please apply by January 5, 2025, 23:59 (11:59pm) GMT preferably earlier to avoid last minute tech glitches. The application portal closes automatically and we will not be able to re-open it.

About Us

Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

About the role

The Casework Service main aim is to ensure that survivors and families have access to the benefits and support they are entitled to. This means working directly with local authorities and statutory organisations, or signposting to relevant partners.

Through our Better Together project at the Royal London Hospital and Queens Hospital Romford we offer early intervention inside the hospital, so that brain injury survivors and their family can access information, emotional support and assistance.

As a Caseworker you will be working closely with people with acquired brain injuries through our Better Together project, in support groups and in one-to-one casework appointments. You will be providing advice, advocacy, support and signposting.

Principle duties and responsibilities

1. Support people with lived experience of brain injury, families and carers through Casework projects and support groups. This could be in accessing the right benefits, housing issues or gaining the right care moving forward.

2. Take part in our Better Together project at the Royal London Hospital and Queens Hospital Romford. We visit each hospital weekly.

3. Make appropriate referrals to Headway East London services, and other relevant professionals/services.

4. Contribute to events for professionals engaged in working with people with lived experience of brain injury, highlighting the needs of our members and the work we do.

5. Help run our Saturday Social (once a month) which provides a safe setting for members to be part of a community space.

6. Monitor and document on all work undertaken and update our database constantly and efficiently.

Key Relationships - Internal and External

• Operational Staff – Headway East London
• Members/clients families and carers
• External Partners including health and social care providers, litigation professionals and case managers, educational settings and students 

Other

• Apply the Headway East London values and behaviours to every aspect of the role at all times.
• Protect and enhance the interests and reputation of Headway East London internally and externally.
• Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Thank you for your interest in Think Active. 

Our vision is for everyone in Coventry, Solihull & Warwickshire to benefit from movement and to enjoy sport and physical activity in safe and thriving communities.  

Closing Date: 1st January 2025 

Main Purpose of Job:

The primary role is to provide business, finance, administrative, and project support for Think Active CSW. The post holder will assist the Think Active team with a variety of clerical and administrative tasks to ensure the organisation operates efficiently and effectively. The role is primarily office-based, with all the Think Active team required to comply with Think Active CSW policies and procedures. Kind, Considerate, Appreciative and Accepting interaction with colleagues, stakeholders, customers, and suppliers is essential to contribute to a thriving team and organisation and to delivering exceptional service. 

About the Role 

Base Location: The main headquarters of the Charity is in Leamington Spa although 

some of the work involves being located across Coventry, Solihull & Warwickshire. We 

have a blended approach of home-based working, office-based working and travelling to and attending meetings as required. The post holder is expected to work from HQ on at least 2 days per week, to support colleagues by attending meetings and events and by adopting a flexible approach to their work. 

Salary: £19,089 (plus, travel expenses and pension contribution and other benefits) 

Working Pattern:  30 hours per week | 0.8 FTE | Work pattern expected to be 6 hours per day, 5 days per week.

This role will help us try and achieve our vision by; 

• Enabling Operational Efficiency: Ensures smooth running of administrative and financial processes, supporting the team to focus on delivering strategic priorities. 

• Enhancing Collaboration: Coordinates meetings, manages virtual and physical spaces, and facilitates communication across Coventry, Solihull, and Warwickshire, aligning efforts with the wider #WeThinkActive strategy. 

• Supports Project Delivery: Provides logistical and clerical assistance in event planning and execution, aiding project outcomes that contribute to Think Active's impact. 

• Strengthens Organisational Infrastructure: Supports and contributes to HR and ICT functions, enhancing Think Active’s ability to operate efficiently and deliver on its strategic objectives. 

• Compliance and Due Diligence: Ensures adherence to governance, GDPR, and financial controls, safeguarding the integrity of Think Active's operations and supporting sustainable growth. 

• Uphold the values and culture of Think Active in your behaviour and your work.

Job purpose:

This is a fantastic opportunity for someone enthusiastic about driving change to join the Huntington’s Disease Association, proactively working to advocate for and improve care for people with this rare neurological condition. 
 

As Policy and Public Affairs Officer, you will work closely with our Head of Public Affairs to influence decision makers in the NHS, and UK and Welsh governments. You will be joining the charity at an exciting time as we develop a new influencing strategy. You will help shape this work, while having opportunity to work with external stakeholders, including health professionals, civil servants and other charities, all whilst developing your skillset and policy and public affairs experience. We have had success over the past year in parliament in highlighting the issues faced by people living with Huntington’s disease, and we are now focused on building this work to help drive policy change.
 

This is a remote role, working from home mostly, but will require travel to London and other locations across England and Wales (which the charity will cover expenses for).

This is an essential role in a small, national organisation supporting people affected by Huntington's disease.

Learn more about the role in the job pack included.

Benefits:

* 25 days annual leave plus public holidays (pro rata for part-time staff)

* A pension scheme with 3% employer contribution

* Medicash scheme

* Tax-free working from home allowance

* Flexible working approach

* Supportive and positive working environment

* Fantastic learning and development opportunities

Applications:

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Tuesday 7th January 2025, 9 am.

Interviews will be held on Wednesday 22nd January 2025.

Job title: Clinical Operations Manager - IRIE Mind

Responsible to: Director of IRIE Mind

Salary: Starting salary is £36,684.61 per year (Full-time equivalent), (S02-SP32a) which equates to £21,521.64 per annum at 22 hours per week.

Hours:  22 hours per week  

Contract type: Permanent

Location: The Hub, Homerton Row, Hackney, E9 6ED

Benefits: See supporting documents for information on benefits.

{Please note that this role is only available to candidates of African/ African Caribbean Heritage under the Genuine Occupational Requirement under s9 Equalities Act 2010}

Working alongside the Director, as the Clinical Operations Manager you will assist in the day-to- day running and management of the Wellbeing Centre and its strong team in the delivery of our specialised service. Under the direction of the Director, you will be responsible for the therapeutic management and co-ordination of the Centre at IRIE Mind, including the support, line management and supervision of staff in offering therapeutic interventions, service development and the involvement of Clients in the quality-of-service provision.

Please see the Job Description and Person Specification attached for more information.

DBS clearance at Enhanced (without Barring) is required for this role.

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

Value-based Recruitment:

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

 How to apply:

For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.  

The closing date is by 5th January 2025, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.