Data Protection Jobs
About the Operations and Facilities Assistant role
We are seeking an Operations and Facilities Assistant to work closely with the Senior Operations & Facilities Manager to ensure the effective and efficient running of the organisation’s administrative systems and day to day activities.
This role supports the work of the whole organisation – acting as our receptionist, as well as supporting on a wide range of administrative tasks across HR, systems, IT, and building management.
The Operations & Facilities Assistant will often be the first point of contact for the internal Helpdesk, playing a key role in responding effectively to enquiries, as well as supporting key projects within the Operations and Facilities team.
About you
We’re looking for someone with excellent organisational and interpersonal skills and well as good project management abilities. You’ll need to be able to manage multiple competing priorities, have strong research skills, and be keen to learn and innovate. You’ll be a good problem solver and have strong judgment as well as an awareness of risk. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our frontline staff.
At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.
For more information about this role, including the essential and desirable criteria, please download the attached job description.
Location
Galop’s offices are located in London. This role will be hybrid, 3-4 days working in the office, 1-2 days working from home.
Hours
Full time (35 hours per week)
Contract
Permanent.
Reports to
Senior Operations & Facilities Manager
Salary
£26,030.63 - £28,309.92 (including an inner London weighting of £4,129.42)
The closing date for this role is 28th July 2024 at 23:59. Interviews for this role will be held on the 7th and 8th August 2024 at the Galop offices in central London.
Please visit our website to apply.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The UK & International Finance Manager is responsible for the comprehensive financial management, planning, monitoring, and reporting of daily financial activities across HQ and country programmes. This includes providing advice to senior management on financial strategies.
The responsibilities include managing finances with strong controls, implementing policies and procedures, coordinating annual account production, and developing and monitoring the annual budget with senior finance leaders. The UK & International Finance Manager will also produce monthly management accounts and oversee payables, income, and treasury functions.
The UK & International Finance Manager will lead a team of technical and finance professionals, utilising expertise in finance systems and technical tools like SQL. The role includes international travel to set up and implement systems, migrate data, deliver training, and provide ongoing support. Overall, the UK & International Finance Manager ensures financial integrity and efficiency in global operations.
About the Role:
- Manage the Muslim Aid HQ Finance function, ensuring continuous financial review including costs and revenue recognition.
- Responsibility for all month end process in monthly management accounts reporting.
- Prepare management accounts including analysis of variances and reporting to budget holders, LT and Board.
- Ensuring UK & International purchase invoices and payment vouchers are correctly coded, authorised, recorded on the finance system, payment and dealing with queries within a timely manner.
- Maintain the banking relationships and be up to date with financial regulations specifically regarding banking sanctions.
- Administer payments to Country Offices in a timely manner, ensuring accuracy and compliance.
About You:
To be successful in this role, you will need:
- Educated to Bachelor’s degree level & hold UK Accountancy qualification (ACA, CA, ACCA or CIMA).
- Substantial proven post qualification experience working in a similar position in an INGO, including Senior Management experience, preferably in similar context.
- Proven experience in managing a finance team.
- Experience of Month End Process and Management Reporting.
- Experience of producing information for business cases or funding applications.
- Good team work skills with the ability to work with different and sometime conflicting agendas.
Why you should apply:
We are looking for a dedicated and dynamic professional to join our team as the UK & International Finance Manager. This role offers an exciting opportunity to lead and manage financial activities across our headquarters and country programmes, ensuring robust financial planning, monitoring, and reporting. If you are passionate about making a meaningful impact through financial stewardship, apply now and make a real difference by ensuring financial efficiency and integrity in our global operations.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
JOB DESCRIPTION AND PERSON SPECIFICATION
We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.
Responsible to
Director of Retail
Direct reports
15 Shop Managers (direct)
Working hours and contract
Full time/permanent
Salary
£35,000 - £45,000 plus full travel expenses
Location
Central & Greater London
Start date
September 2024
Role Responsibilities:
Strategy, planning and growth
· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.
· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.
· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:
o The professionalisation of our systems and processes to capitalise on all income opportunities.
o Putting a positive customer experience at the heart of our approach.
o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.
o Deliver Gift Aid targets across all shops.
o Assist the Retail Development Manager in launching new shops.
o Utilise digital and social media to drive footfall and stock donations.
o Support fundraising through the shops, including legacy and IG marketing.
o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.
o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.
Sales and Profit
- Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
- Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
- Drive the team to maximise income from Gift Aid on donated products
- Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams
Shop Floor
- Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
- Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
- Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
- Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
- Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
- Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
- Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
- Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
- Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.
- Connect the volunteer team with our work and help them to understand the value of their contribution.
Leadership - Paid Staff
· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success
· Provide line management, leadership and growth opportunities to the Shop Management team.
· Support new starters with comprehensive induction and training.
- Ensure effective training, development and performance management of paid staff
· Support the annual appraisal and probation processes for all reports.
- Work within our policies and procedures when dealing with problems at work
Management - Being part of Vision Foundation
- Play active part in the charity, including attending and contributing to all-staff meetings
- Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
- Be accountable for the integration of each shop into the local community in collaboration with the shop teams
- Empower the team to respond to all appeals and fundraising opportunities.
- Adhere to and enforce our safeguarding policies
Other
- Required to adhere to our vision, mission and values
- Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Governance, finance and operations
· Understand and mitigate risk in the context of charity retail and multi-site working.
· Ensure timely and accurate performance reporting to Director of Retail.
· Support the Director of Retail in:
o Developing annual budgets, report variance and reforecast as appropriate.
o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.
· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.
· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.
· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.
Impact
· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.
· Support eye health messaging through the shops.
· Support public awareness and understanding about visual impairment and visually impaired people.
· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Person specification:
Skills, knowledge & experience
Essential
· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context
· Experience of developing and managing budgets
· Experience of EPOS systems and Gift Aid
· Experience of setting and managing income and expenditure budgets
· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Other benefits
We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Study leave and financial support for training & development
· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program
· An active Social Committee and staff events
The interview process is planned as follows:
• First interview by teams
• Second in person interview and commercial presentation
• Meeting with the senior retail team:
o Area Manager
o Retail Development Manager
o Retail Partnerships & eCommerce Manager
We value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING OFFICER - EXPERIENCE ESSENTIAL
The Sunday Times Best Places to Work 2024 - Medium Organisation
MAIN PURPOSE OF JOB:
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties
This is a new role, joining a small but growing Fundraising and Events Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Operations, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Officer will build positive relationships to secure significant income and develop new relationships with groups, business and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we support.
MAIN DUTIES AND RESPONSIBILITIES:
Fundraising Overview
- Develop, deliver, and monitor a fundraising strategy for The Cinnamon Trust.
- Maximise the contributions and connections with local business and individuals.
- Coordinate all appeals including The Big Walk across all income and media streams.
- Research and utilise new fundraising streams and opportunities such as Payroll Giving, Legacies (with help from The Legacy Officer), in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
- Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to The Trust’s supporters.
- To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
- Act as the ‘first point of call’ for all fundraising volunteers and maintaining excellent communication with supporters throughout these processes, in conjunction with other teams.
- Develop and implement Fundraising groups across the UK
Database Management
- To ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
- Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
- Train other staff members to support general fundraising.
- Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
- Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
- Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
- Lead the growth of CT100 monthly giving.
- Work with the Press and PR Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
Fundraising Appeals and Campaigns
- Work alongside teams and PR and Communications Manager to promote The Cinnamon Trust.
- Establish a corporate fundraising strategy with an accompanying narrative, alongside the PR and Communications Manager.
- Tailor campaigns and appeals for different audiences and supporters alongside PR and Communications Manager to target corporates; smaller local businesses and individuals
Staff and Volunteers
- Support with recruiting fundraising volunteers as appropriate.
- Work closely with Head of Operations and PR and Communications Manager to ensure all fundraising is coordinated.
Wider organisational responsibilities
- Read and adhere to all policies and procedures.
- Lead on applications to charitable trusts or statutory bodies with support from the Head of Operations.
- Undertake responsibilities associated with being a member of The Cinnamon Trust
- Perform all the duties required by the post in line with The Trust’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
- Carry out other duties as agreed by the Chief Executive Officer.
- In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
Emmaus Oxford is looking for a Charity retail Deputy Store Manager to join our retail management team running our large charity superstore in Cowley Oxford. Emmaus provides housing support and meaning occupation in our social enterprise to up to 28 ex-homeless men and women [known in Emmaus as Companions]. As well as providing retail management the role also involves coaching and training companions and working closely with our team of Progression Workers and Learning & Development Manager. Emmaus collects donations of furniture and household goods from across Oxfordshire and these are sold in our superstore in Cowley and through our online sales business. Proceeds from sales make a major contribution towards our housing & support service. This is a part time role working 22.5 hrs. [3 days] a week and may involve some weekend working and key holding responsibility. It’s a great opportunity to join a growing charity, in a rewarding role, working directly with the charity’s beneficiaries. Your work will directly help ex-homeless men and women, local people on low incomes and help create a better environment through recycling and reuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Animal Defenders International – what we do:
Animal Defenders International is a UK nonprofit, Animal Defenders International Foundation and the Lord Dowding Fund is a UK registered charity, with offices in Los Angeles, Bogota and the ADI Wildlife Sanctuary in South Africa, home to big cats rescued from circuses, zoos, pet trade. ADI works for laws to protect animals used in entertainment, food, wildlife trade, with investigations, prosecutions, scientific and economic research, promoting adoption of advanced scientific methods to replace use of animals in laboratories. When governments ban animal circuses, ADI helps officials to remove the animals from circuses and we relocate them to sanctuaries:
Job Title:Finance and Administration Manager, London
Organisation: Animal Defenders International, London
Location: London, Vauxhall SE11. Hybrid: 2 days remote, 3 days office
Terms: £38,000–£48,000 (commensurate with qualifications/experience)
Permanent, full time position.
Benefits: Annual leave 20 days/year, national holidays, 4 days office closure Christmas–New Year, stakeholder pension.
Reports to: Chief Financial Officer and Executive Director
Position Objective:
To maintain financial controls and records for ADI London office, recording income, donor records, expenditure, banking, reports. Ensures finance and administration systems provide good support for ADI fundraising, advocacy, rescues and campaigns activities. Contributes to management of accurate and reliable data using Sage 50c, Raiser’s Edge NXT, Engaging Networks, recording data, producing reports. Assists CFO with reconciliations, ledgers, quarterly and annual reports.
About You:
You are qualified AAT, or part qualified CA, ACCA or CIMA. Experienced in finance, bookkeeping, use of databases, general administration and importantly, you want to help a nonprofit to save animals. You have the skills and experience to help ADI grow. You want to contribute to good management of financial records and administration creating an administrative bedrock for effective work to save animals. Your lifestyle is aligned with ADI’s vision, mission and values.
About Us:
ADI is dedicated to ending the suffering of animals and works for their rights and legal protection. Animals used for entertainment, in laboratories, wildlife trade, farming, as well as protection of our shared environment and wildlife in their natural space. Research, education, investigations, legislation. Once governments pass animal protection laws, such as animal circuses, we assist with implementation of the new law and relocate survivors – bears, primates and others to rainforest sanctuaries in Latin America, lions/other African predators and Bengal tigers to the ADI Wildlife Sanctuary, South Africa. ADI is Great Nonprofits Top-rated; Charity Navigator 4-star.
About the Role:
Finance:
- Data entry on Sage 50c
- Recording of donations and other income
- Sales order/invoice processing
- Purchase ledger maintenance, reconciliations
- Maintaining stock records
- Assisting with production of budget performance reports.
Administration:
- IT/Network administration (working with service providers); data protection.
- Data entry on Raiser’s Edge NXT; audits, reports, oversight.
- Contributes to general office management.
Skills / Expertise required:
Essential:
- Minimum 2-3 years’ experience in similar role.
- AAT, or part qualified CA, ACCA or CIMA, and/or other relevant qualifications.
- You are self-motivated, able to work independently to meet deadlines.
- A flexible, positive approach, enjoy a demanding environment, supportive of others.
- Attention to detail and accuracy in numerical work.
- You can work with discretion, and handle sensitive data.
- Knowledge and experience in data entry, reporting generally.
- You are IT literate: knowledge of Microsoft Office, online applications such as online banking and (desirable) some tax and other financial services.
- You have excellent organisation, time-management and communication skills.
- Fluent in English
Desirable:
- Some knowledge of Sage 50c
- Some knowledge of CRM, e.g., Raisers’ Edge and Engaging Networks.
- Preparation of management accounts and budgeting, some knowledge.
- Experience with analysing financial data.
- Experience with the audit process.
- Knowledge of non-profit / charity accounting and reporting.
ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment, and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.
HOW TO APPLY:
- Apply early – no closing date – we review applications as they arrive. Interviews commence on a rolling program.
- Send email detailing how you meet our criteria, together with your resume.
- Interviews will be online and in person.
- Formal application form will be sent if you have been selected for interview.
- Virtual interviews will be arranged once your application form has been reviewed.
- In-person interviews will be arranged following virtual interviews.
Send email/cover letter detailing how you meet our criteria, together with your resume.
Apply early – no closing date – we review applications as they arrive. Interviews commence on a rolling program.
Formal application form will be sent if you have been selected for interview.
Virtual interviews will be arranged once your application form has been reviewed.
In-person interviews will be arranged following virtual interviews.
The client requests no contact from agencies or media sales.
Reports to: CEO
Purpose of role: Giving grants with and for donors and funders, to charitable and voluntary groups, to make positive impact on local communities and needs.
Salary: £28,840 pro rata for a 30-hour week. 8% pension contribution after one year’s service, flexible working available; generous holiday allowance.
About Us
We set up and manage inexpensive grant-giving funds for families, individuals, companies, national funders and the public sector, and we revitalise historic grant-giving trusts that have become dormant or onerous. We specialise in giving grants to vital local charitable groups that help keep our area thriving. We have given over £1m in grants every year for the last few years.
Overview of the Role
The Grants Officer will work the one other Grants Officershare the workload of managing the grant-giving of donors and funders to achieve their giving aims, and help support local charitable groups meet the needs of the communities they serve. We currently manage around 50 grant-giving funds, most named and directed by different families, individuals, companies, and public sector bodies e.g. the NHS. We have well-established grant giving processes. We plan to keep increasing our impact on and support of local communities.
We have mandatory Monday team meetings in person, and then work at home or our small offices as preferred, with external meetings as required. You’ll have access to the national network of Community Foundations
We are a place-based funder. A consistent presence in Leicester, Leicestershire and Rutland, and access to personal transport, are important.
Key Responsibilities and Tasks
1) Grant Giving Processes
- Help manage our Making Local Life Better Fund, which combines a number of donor funds who wish to give responsively, and which is open to groups to apply for any (charitable) support, at least three times a year.
- Help manage intermittent standalone funds of over £50k, within agreed timescales, for donors and funders who wish to make a specific impact.
c. Most donor funds work in one or other of these two ways, but there are some who work differently to make their grants, and you will help manage these
This work includes some or all of the following:
i. Direct contact with some donors and/or funders
ii. writing fund criteria based on donor/funder aims in ways that applicants can easily understand
iii. promoting funds on the website, networks, funding fairs, etc
iv. offering basic support where groups need help with applying
v. reading and assessing grant applications thoroughly, against the criteria of the fund, for governance and legal requirements, viability impact etc, asking questions if necessary
vi. writing brief accurate summaries of applications that donors and funders understand, and that can also be used in reports.
vii. setting up and supporting decision-making panels in person or online
viii. ensuring grant offers/agreements/payments are made
ix. arranging interim visits to groups if needed
x. in some cases, setting up and managing formal monitoring
xi. creating reports as required for Board and other audiences
xii. some line management in terms of briefing and supporting freelance or administrative staff who help our grant giving
2) Strategic and Stakeholder Work; Local Intelligence
a. Maintain and develop our knowledge of and reach to local charitable groups, via visits, workshops, briefings and other methods
b. Ongoing streamlining of systems, balancing safeguarding (of money and people) and maximising impact
c. Develop our Advisory Group, and pool of assessors and panellists
d. Develop/maintain relationships with external stakeholders e.g. councils, external working groups, infrastructure groups, other funders, 360 Giving, the Community Foundation network
e. Start to contribute to our local needs analysis, and impact measurement, for understanding of how our grants create change for the better
3) Administration and Teamwork
1. Manage our grant giving and your own administrative needs by maximising our CRM system (a version of Salesforce), and Microsoft Office tools
2. Work with the constraints and opportunities of a small charity
3. Help maintain the Community Foundation’s good reputation, offering equitable access and timely communications
Skills and Background Needed
1) Considerable experience of grant-giving (particularly between £1000 and £10,00000) in the local charitable and voluntary sector, or related sector
2) Strong organisational and administration skills: you will use Microsoft Office applications and our bespoke Salesforce database daily
3) Excellent “people” skills; you need to be very organised, but this is not a purely an administrative role; communication and teamwork are needed to work with all staff in the small team, as well as with donors, funders, trustees, and other stakeholders
4) A strong understanding of inclusion, equity and diversity, and the ability to work effectively with people from a range of backgrounds, proactively seeking to include eligible groups from all areas in the city and county
5) Skills in writing and summarising information
6) Ability to manage workloads constructively
7) Ability to research relevant information and keep up with key developments
8) Ability to learn internal and external policies and processes, in line with GDPR, Charity Law, and our own rigorous Quality Accreditation process
9) A positive flexible approach to a challenging sector and wider environment; ability to “stand back” and review periodically for the best outcomes
Please send a CV of your career and experience that clearly shows us how you have the skills we need; together with a covering letter or email of 500-800 words summarising how you meet the Skills and Background Needed. IF YOU DON’T SEND US A COVERING LETTER, WE WILL NOT BE ABLE TO REVIEW YOUR CV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be recruiting for a highly motivated, experienced and influential Fundraising Manager to be a key contributor in ensuring we continue to transform young lives through sailing and other opportunities.
As a member of our Senior Management Team, you will be responsible for managing the Fundraising Team in Poole and directing the activities of those in other ASF locations to generate income against set targets and develop new income streams, working collaboratively with the CEO and wider ASF team.
You will need to use your gravitas and well-developed influencing skills to nurture relationships and articulate the benefits of ASF work to key high value donors to leverage more sizeable donations. You will use your well-developed networks to further build our funding portfolio. This includes developing partnerships with corporate businesses and local communities.
Working collaboratively with the Growth and Performance Manager, The Operations Teams, Finance Manager and the Trustees you will demonstrate a proven ability to develop, write and deliver high quality applications and proposals for funding.
Planning, supporting and attending ASFs regular fundraising activities, events and dinners is a key requirement for the role.
If you have an understanding of the charity world and a proven track record of winning sizeable grants we would love to hear from you.
Benefits: 28 days annual leave including bank holidays, increasing with service, charity pension provided, branded work clothing, use of centre equipment and access to a range of watersports training & courses at a preferential rate.
Location: Poole (hybrid and flexible hours)
If you are interested please supply a full CV and covering letter explaining why you are applying for the role and why you would fit the criteria.
The client requests no contact from agencies or media sales.
Welfare Benefits Caseworker for the Macmillan Benefits Advice Service.
The Disability Solutions West Midlands and Macmillan Cancer Support partnership are seeking to appoint a Welfare Benefits Caseworker for the Macmillan Welfare Benefits Service for Staffordshire to support individuals affected by cancer in securing appropriate welfare benefits/grants/services. Based at Disability Solutions (North Staffordshire Medical Institute), the successful candidates will have proven successful experience of working in the welfare benefits advice sector and will have an excellent working knowledge and experience of the welfare benefits system.
The successful candidate will have a full driving licence and daily use of a car.
Role responsibilities:
The Staffordshire Macmillan Welfare Benefits Advice Service based at Disability Solutions West Midlands, supports people affected by cancer living in Staffordshire and Stoke-on-Trent.
· You will be supporting people affected by cancer to claim disability-related welfare benefits,
· You will challenge unfavourable benefit decisions and help to prepare cases for appeal and where necessary, attend tribunal hearings with clients to support them through the appeal process.
About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.
Staffordshire Macmillan Welfare Benefits Advice Service (Staffordshire and Stoke-on-Trent) - provides advice, support, information and representation for people who are affected by cancer and are living or receiving treatment within the county and city.
The Welfare Benefits Caseworker will support the Senior Welfare Benefits Officer in delivering a high-quality welfare benefits advice service and in promoting and raising the profile of the Service with other professionals and with client groups.
They will be expected to establish and take responsibility for managing their own caseload.
Please refer to the full job description attached below.
Successful applicants will be required to prepare a 7-minute presentation to deliver at interview regarding:
“What are the main issues facing people experiencing cancer in Stoke-on-Trent and Staffordshire?”
Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.
Promote and empower people living with disability by providing advice and information, education and assistance to facilitate choice and independence.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Parkinson’s UK to find their new Celebrity Lead.
Parkinson’s UK offer hybrid working a minimum of 2 days per week from their London office.
In this role, you take responsibility for developing new and existing relationships with our celebrity supporters and their agents, stewarding their journey with the charity and making them strong and dedicated advocates across our strategic priorities. You’ll bring creative and proactive ideas ensuring we’re prioritising requests to maximise the potential of our high profile supporters.
Key Responsibilities:
· Implement and own our celebrity strategy and individual stewardship plans to support this, resulting in highly committed and engaged high profile supporters.
· Lead on outreach and negotiation with new, potential supporters for charity activities.
· Manage and prioritise requests for VIP support from across the charity ensuring that they are aligned with our strategic aims.
· Be the first point of contact for celebrities looking for support, signposting them within the charity or acting as intermediary for confidential requests.
· Take responsibility for the management and development of the Celebrity Officer.
· Work with colleagues across the charity to maximise our celebrity supporters across all communications channels, highlighting new opportunities as they arise.
· Make sure that our celebrity supporters are well briefed and up to date with key messages.
· Ensure that our celebrity activity is tracked, reported and evaluated to show the value they bring to the charity.
Person Specification:
· Extensive experience of working strategically with celebrities and their management teams.
· Creative and proactive approach to celebrity engagement and ongoing stewardship.
· Negotiation and persuasion skills to ensure that high profile supporters understand why we’re the Parkinson’s charity to support.
· The ability to build and maintain relationships with discretion and sensitivity.
· Understanding and awareness of the GDPR when handling personal data and information.
· Working understanding of PR and social media to amplify opportunities.
· Excellent attention to detail, organisational and communication skills.
· Ability to prioritise your workload and support your team members to do the same in line with organisational priorities.
· Experience of operating in a modern digital workplace, including using digital tools (and what is needed from the role) to work collaboratively and productively.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a fourth clinic in Gateshead and a fifth in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
Community - We are accepting of all and want everyone to know they are seen, heard and belong.
Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
Generosity - We look out for others and share our time, encouragement, finances and skills.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager and Executive Assistant in the team. The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include:
Leadership and Management:
- Working as part of the Senior Leadership team to strategically support the running of the charity.
- Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows.
- Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
- Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.
Fundraising Strategy & Finance:
- Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
- Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets.
- Manging the fundraising, marketing and communications budget lines.
- Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
- Support fundraising strategy development and long term planning for growth.
- Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
- Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.
Marketing and Communication:
- Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications.
- Oversight of projects and campaigns running across Growing Hope.
- Promoting the Growing Hope brand both internally and externally.
- Developing strategies to support staff with understanding and working to the Growing Hope values.
- Oversight of marketing and advertising on behalf of the charity.
- Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team.
- Formulating unique insights to understand the stakeholders from a marketing perspective.
- Using marketing insights to contribute towards the overall business strategy.
Clinic Growth:
- Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030.
- Ensuring good reach of services across the UK.
- Exploring potential partnership for impact across the UK and beyond.
General:
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Bachelor's degree in a relevant field.
- Experience in fundraising and strategically achieving income targets.
- Proven experience in a senior operations or leadership role, preferably in a charity or non-profit setting.
- Strong analytical and problem-solving skills with a focus on process improvement.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong working knowledge of HR, finance, IT, risk management and governance best practices.
- A collaborative leadership style and willingness to be a hands-on team player.
- Exceptional problem solving, analytical thinking and decision making abilities.
- Deep commitment and passion for the mission and values of Growing Hope.
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience working with charities or nonprofits.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Norton Housing and Support is a well-established Charity and social housing provider, offering high quality accommodation and support services to adults with support needs.
As part of an exciting programme of expansion, we are opening a new development in Blaby, Leicestershire comprising of 15, 1-bedroom flats, generous office / communal space and landscaped courtyard garden. The scheme will offer Housing Management Support to individuals who have mental health diagnosis
Based at the scheme 30 hours per week, the Housing Officer will play a key role from the outset, ensuring that the service offers a friendly and mutually supportive environment that successfully integrates within the wider community and gives resident the best possible opportunity to maintain their tenancy.
We offer:
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives…. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular line management support and team engagement opportunities
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
-A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage (where applicable)
- Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
More About the Role
As a Housing Officer, you will:
- Supervise and be responsible for the day-to-day management of the accommodation, ensuring a safe and secure environment.
- Provide housing related advice and an intensive housing management service to residents.
- Work with residents to manage their accommodation and tenancy.
- Complete all tasks and work as part of the team in accordance with NH&S organisational values:
- person centered
- empowerment
- respect
- inclusiveness
- integrity
- working in partnership
If you have previous experience of housing management, including health and safety, and of working with vulnerable groups, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our supported accommodation settings.
You will need:
- Excellent interpersonal and communication skills
- The ability to earn and maintain the trust of residents, and staff from other organisations
- A warm, empathic and non judgemental approach
A qualification in housing would be advantageous, but full training will be given.
A full person specification and job description are available on our website.
Hours of work will be 30 hours per week, Monday to Friday.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Recruitment Process
Any offer of employment is subject to proof of right to work in the UK, two satisfactory references (one of whom should be your last or most recent employer, where applicable) and health screening questionnaire. Please note, we are currently unable to provide/transfer visa sponsorship to work in the UK.
The role is exempt from the Rehabilitation of Offenders Act 1974, and an enhanced DBS (criminal record) check is required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send your CV and ensuring that you complete the Supporting Statement by referring to the Job Description and Person Specification.
Applications without sufficient information, including an up to date CV / Supporting Statement will not be considered.
Unfortunately, we are unable to acknowledge all applications.
Interviews will be conducted in 2 stages
Please note, that we reserve the right to close applications early.
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
The client requests no contact from agencies or media sales.
Would you like to make a difference to hen welfare and join the flock as our new Community Fundraiser? At the British Hen Welfare Trust, every week we save thousands of hens from slaughter across the UK. With our millionth hen due to be rehomed this summer there has never been a more exciting time to join this fast-growing and unique charity.
About The British Hen Welfare Trust
Founded nearly 20 years ago by Jane Howorth MBE, the British Hen Welfare Trust is a national hen welfare charity which rehomes over 60,000 hens a year around the UK. Based in mid Devon, and affectionately referred to as Hen Central, the charity works collaboratively with the industry, public, and many national stakeholders to improve hen welfare and raise awareness of hens around the globe. In addition to rehoming hens, our work extends further to education, mental wellbeing, nutritional campaigns, and global veterinary initiatives. We are a friendly and supportive team of 15 and offer a flexible approach to work, the majority of the team are home-based with the option to work in Hen Central also.
About the role
This is a very exciting time to join the team, with the imminent rehoming of the millionth hen and the national coverage this presents, you will have the opportunity to make this role your own. You will be an enthusiastic, organised team-player who shares a passion for hen welfare and will have demonstrable community fundraising experience working in the charity sector.
The full-time role of Community Fundraiser is a new position in a recently restructured Fundraising team, working with the Head of Fundraising, Individual Giving Manager and Corporate and Trust Fundraising Manager. This is a home-based role with regular travel to Hen Central for meetings, events and ad hoc tasks so it would be ideal for someone who is South West based. You will be responsible for developing relationships with existing and new community fundraisers on supporter-led activity and engaging them in our fun and exciting fundraising income streams such as Egg Club, Bake! for Hens' Sake! and Sponsor a Hen to meet objectives and income targets.
What we can offer:
- Hybrid role, (regular travel expected to Hen Central, at least twice a month)
- Salary of £23,000 - £25,000 per annum (depending on skills, experience and knowledge)
- Annual Leave: 29 days annual leave (inclusive of bank holidays and your birthday) rising to 34 days with length of service.
- Company pension scheme
- Employee Assistance Programme
- Great, supportive culture with development opportunities
Reports to: Head of Fundraising
Working with: Internal teams; Fundraising, Communications, Volunteer Management, Marketing and Rehoming teams. External; hen rehomers, volunteers, fundraising supporters, community groups and committees, influencers.
Hours: 37.5 a week
Role type: Full-time permanent role, following 6 month probation period. Hybrid/South West based, (expected to travel to Hen Central, in Devon on average twice a month)
Main Purpose of Job:
The purpose of this exciting new role is to raise community fundraising income by building and developing relationships with key community fundraisers, community groups, fundraising volunteers, schools and community stakeholders. As the main lead in the charity for community fundraising, you will encourage, motivate and promote the work of our dedicated and loyal community fundraisers on their varied and wide-ranging fundraising endeavours to maximise income and support of the BHWT.
You will also take responsibility for our established community fundraising streams unique to the charity; Bake for Hens’ Sake!, Egg Club and Sponsor a Hen, ensuring we spread our message far and wide and recruit new supporters to help hens.
Main responsibilities:
1. To grow and develop community fundraising income working with key fundraisers and community groups in the BHWT audience.
2. To provide a high standard of donor care, ensuring all donors are thanked and acknowledged appropriately on time and communicated with regularly with care, thought and attention to detail.
3. To project manage and develop our key community fundraising income streams; Bake for Hens’ Sake!, Egg Club and Sponsor a Hen working closely with Marketing and Communications colleagues to actively promote and share stories to thank and encourage new supporters to sign up.
4. To act as the charity’s main lead for all Community Fundraising related activities and respond to and/or direct all incoming Fundraising enquiries where appropriate.
5. To work with the Head of Fundraising to develop a calendar of supporter-led running events in 2025 and beyond, ensuring places are promoted and that prospective runners are well supported and managed in order to reach individual targets.
6. To work proactively with Marketing and Communications colleagues and provide compelling and engaging content for use in communication channels including the BHWT’s supporter magazine and social media channels to encourage supporters to fundraise for hens and thank/acknowledge.
7. To manage and facilitate communications effectively across key community fundraising streams to aid retention and secure future support e.g. the quarterly newsletter to Egg Club and regular updates to the Sponsor a Hen audiences.
8. To provide monthly reports to the Head of Fundraising in all areas of Community Fundraising.
9. To administer the various elements of the fundraising streams e.g. sending out fundraising packs and thank you letters.
10. To ensure compliance with all relevant legislation including GDPR and data protection.
11. To maintain accurate records on SharePoint and Salesforce.
12. To provide support to other areas of fundraising where appropriate and undertake ad hoc tasks from time to time as required within the charity.
13. To attend events on behalf of the charity from time to time.
Key qualifications, skills and experience
QUALIFICATIONS AND EXPERIENCE
Essential
- Educated to degree level or equivalent qualification or experience
- Demonstrable experience fundraising for a national charity
- Proven experience in managing and developing relationships with community fundraisers to raise funds
- High level of project management experience including delivering projects on time and within budget
- Experience of working remotely/working independently
Desirable
- Event management
- Understanding of other fundraising streams e.g. corporate, digital fundraising
KEY SKILLS AND COMPETENCIES
Essential
- Excellent organisational skills.
- Collaborative team-player
- Ability to plan, balance and cope with competing priorities
- Excellent written and verbal communication skills
- High standard of computer competency and literacy
- Experience of working with volunteers
Desirable
- Working knowledge of Salesforce
- Good knowledge of Gift Aid and Data Protection legislation
PERSONAL ATTRIBUTES
Essential
- Commitment to delivering a high quality service
- A proactive approach to all areas of work
- Strong team working orientation, with the ability and social skills to work collaboratively with staff at all levels.
- Flexible and adaptable approach to work demands across the whole organisation
- Able to maintain strong working relationships with key donors
OTHER
Essential
- Willing and able to work occasional evenings and weekends to support fundraising events
- Driving licence
This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.
**Note to Recruitment Agencies:** This position is not open to agency candidates. Please do not make contact with ourselves or forward any agency resumes. We will not be responsible for any fees related to unsolicited resumes.
Benefits:
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in South Molton
Application deadline: 19/07/2024
The client requests no contact from agencies or media sales.
Stoll is looking for an enthusiastic and committed Communications specialist to fill this new role at the organisation. It is a great opportunity to join Stoll as we expand our work around communications and marketing both internally and externally. Working directly with the Director of Fundraising and Communications you will be joining an expanding Fundraising and Communications team.
About the role:
- To support Stoll’s brand and communications strategic objectives
- To react to media approaches and act as contact for journalists and media outlets
- To line manage the Fundraising and Communications Assistant
- To raise Stoll’s profile through focussed and agreed communications
- To support and implement a new Communications Strategy for Stoll
- To act as brand manager for all Stoll’s communication output including marketing collateral, social and digital media and service promotional materials.
- To work across all departments at Stoll, advising and supporting the production of new materials and content
- To support the communications aspect of Stoll’s policy work to try and end homelessness within the Veterans community.
- To support internal communications within the organisation.
The client requests no contact from agencies or media sales.
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick and Ian Fleming. Current writers in membership include Kazuo Ishiguro, AS Byatt, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. The Library is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
As a charitable organisation, our members are essential to sustaining the future of the Library and achieving our new five-year strategy.
We have an exciting opportunity for an experienced and self-motivated membership marketer with excellent communication and copywriting skills to help improve member engagement and retention and grow membership at the Library.
Reporting to the Head of Marketing and Communications, you will join a small and busy team in the Membership department. You will implement compelling member-facing marketing communications, activities and campaigns across digital and print platforms that engage member audiences and drive retention rates and growth in line with the retention plan and the Library’s strategic goals.
Supporting the Head of Marketing and Communications, you will work with an external producer and colleagues across the organisation to deliver The London Library Magazine three times a year. You will also design, deliver and analyse e-communications using our CRM and email software and identify opportunities to improve communication content and performance, organise member events, meet our Equality, Diversity and Inclusion aims, and act as first port of call for the media and communications function.
About you
Passionate about creating engaging copy for different audiences and channels, you will have a good level of experience with e-communications, e-software, data reporting and CRMs. You will have a background in membership marketing, ideally within an arts/cultural or charity organisation, and experience in implementing marketing retention campaigns to meet set targets. You will also have experience assisting with the delivery of events and be available to work at Library events as needed.
You will have strong writing skills with attention to detail and an ability to identify and produce engaging stories. You will have excellent communication, interpersonal and prioritisation skills, be organised and plan workload effectively to meet deadlines. You will enjoy working as part of a team while also able to work independently, taking initiative and holding yourself accountable to tasks. Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace that supports flexible working. In line with the Library’s hybrid working policy, you will need to be able to work onsite regularly to create content and take part in in-person collaboration, with regular evenings and occasional weekend work (with time off in lieu), but you will also have the opportunity to work from home. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your communication skills to tell the world about The London Library, we would love to hear from you.