Data Protection Jobs

The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of an Individual Giving Officer for their fast-expanding fundraising team. 
 
What’s on offer: 
Salary: £33-£43,000 per annum dependant on experience 
Working Pattern: Hybrid working from their Bloomsbury office (Central London) 
 
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate. 
 
Key duties for this role include: 
  

• Support the development and delivery of individual giving fundraising campaigns to optimise sustainable income and long-term value in line with the Charity’s newly agreed fundraising strategy. 

• Project manage activity designed to deliver warm engagement and supporter acquisition across all relevant channels - for example, social media, paid search, SMS, email, inserts and mail. 

• Collaborate with colleagues in the Data Management, Fundraising and Communications teams to ensure individual giving activity is appropriately supported. 

• Lead on data selections for Individual Giving fundraising campaigns to deliver the best long-term ROI and insightful testing; working closely with the Data team and ensuring that data is handled sensitively, confidentially and is GDPR compliant. 

• Support the Individual Giving team with forecasting and reporting across financial and non-financial KPIs in relation to the Individual Giving programme. 

• Support the Individual Giving team with the establishment and roll out of a Mid-Value donor fundraising programme. 

• Work collaboratively to ensure a seamless approach to the acquisition and development of donors, developing supporter journeys that encourage further engagement through other fundraising products and increasing lifetime value. 

 
We’re looking for the following skills & experience: 

• Demonstrable experience of project management across a range of direct marketing channels including print and digital. 

• Strong copywriting and creative writing skills. 

• Experience in researching content for fundraising and marketing materials. 

• Experience of working collaboratively with creative, print, digital & media agencies to get the best results. 

• Experience of using social media to target, communicate with and engage supporters. 

• Experience of supporting the planning and budgeting process within an individual giving context. 

• Experience of legacy marketing is desirable 

 
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application. 
 
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

About Global Health 50/50:

Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.

At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.

While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.

Role Summary

The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.

This is a brand new role for GH50/50, therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery.  You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude.

Job Responsibilities:

o Support the Head of Operations in the smooth and efficient running of the GH50/50 office.

o Collaborate with the Head of Operations to source and roll out a new organisation-wide management system for GH50/50, ensuring thoughtful integration into our current working practices.

o Organise the Co-CEOs calendars, including scheduling meetings and appointments.

o Support the Head of Operations to prepare and manage correspondence, reports, and documents as required.

o Alongside the Head of Operations, maintain effective office management and administrative procedures.

o Manage and triage the organisational email account

o Monitor and update the organisation-wide contact database

o Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided).

o Coordinate support to the team on basic financial management tasks, including expense claims and other reporting.

o Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.

o Attendance at internal meetings across all work streams to increase information sharing and keep a sense of organisations objectives

o Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites.

o Support the Head of Operations to improve the ease of filing documents through our current system - SharePoint.

o Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.

o Flexibility to take on additional administrative tasks as and when needed in support of the charity.

Skills and Qualifications:

● A keen self starter, who is passionate about the GH50/50 mission and where they can have impact.

● Experience in working with or for academic institutes for research organisations would be beneficial, as would experience working with a remote team with globally based stakeholders

● Excellent organisational and time management skills.

● Strong communication skills, written and verbal, with high emotional intelligence.

● Proficient in Microsoft Office Suite, and familiarity with HR and financial management systems.

● Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.

● Ability to handle confidential information with discretion.

● Knowledge and understanding of the charity sector.

All Staff are required to:

● Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity.

● Ensure that they have read and understood all mandatory policies and procedures.

● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity.

● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements.

● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity.

● Undertake training as required.

● Attend staff and team meetings as required.

● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors.

● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge.

● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities.

Our generous staff benefits include:

● 28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period.

● Flexible working arrangements with at least 1-2 days per week in the Cambridge office

● 5% employer pension contribution

● Employee Assistance Programme (EAP) via Health Assured

● Professional Development and Training

Job Title: Supporter Care Manager

Reporting to: Director of Fundraising

Hours of work: 37.5 hours per week

Salary: £35,000 per annum

Closing Date: 12 July 2024

Location: Royal Trinity Hospice, Clapham (Hybrid)

About Compton

Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.

Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.

Vacancy

Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.

The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team. 

The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.  

The successful candidate will be expected to:

• Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
• Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
• Ensure that the best donor experience and journey is in place across all income lines.
• Work closely with the Database Manager to identify and implement process improvements and where possible system automations. 
• Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
• Provide timely and accurate reporting to the Director of Fundraising.
• Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
• Work as part of the wider Fundraising team providing support and participating in other duties where required.
• Work in a hybrid model of some days in the office and others from home.

Required experience, knowledge, skills and characteristics:

• Experience of delivering excellent supporter care or customer care in a charitable or commercial setting. 
• Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
• Experience of managing a team to deliver excellent supporter or customer care. 
• Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
• Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
• Strong organisation and evaluation skills and ability to prioritise workflow and resources.
• Desire to exceed expectations and deliver the best supporter experience and journey.

Desired experience, knowledge, skills and characteristics:

• Experience of training and mentoring others to ensure the best donor experience.
• Automation of imports from various fundraising platforms.
• Experience of mapping donor journey and fundraising logistics processes.
• An understanding of Direct Mail processes and logistics.
• A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.

Company benefits

• Annual leave 25 days plus bank holidays
• Non-contributory life assurance scheme
• Standard Life pension scheme with Company contributions starting at 3%
• Employee Assistance Programme - offering free 24/7 support & counselling and advice

Lead Music Therapist

Coram Parenting and Creative Therapy Service

Contract: Permanent, 28-35 hours days per week, 4-5 days per week

Location: Coram campus, London

Coram Parenting and Creative Therapy Service offers art, music and drama therapy, therapeutic parenting, clinical psychology and family therapy to children and families at our dedicated creative therapies centre and in schools.  We work primarily with adoptive and connected carer families, and children who have low level mental health difficulties.  We are a trauma-informed service and have specialist expertise in neuro-diversity and children with special education needs. The well-established team has a strong track record in therapeutic interventions, including music therapy, art therapy and narrative therapy based multi-family groups for younger children who are adopted or with a Special Guardianship Order.  We have a purpose built therapy building and have recently built a music studio for our adolescent work.  We work within very diverse communities and we consciously challenge ourselves and our practice, seeking at all times to be inclusive and anti-racist. We welcome applications from therapists who come from global majority communities.

About the role

We are seeking an experienced HCPC qualified Music Therapist to provide leadership, supervision and management of music therapists and other creative therapists in the service.  You will carry out therapeutic multi-disciplinary assessments and music therapy interventions with adopted and Special Guardianship Order families.  This work involves trauma informed approaches, family work and life story work.  The team is led by a Clinical Psychologist and provides creative, relational, and evidence based approaches, collaborating with wider networks and reaching schools and communities to inform child centred and trauma informed practice. The post holder will receive supervision by a highly qualified Music therapist, and be line managed by a Clinical Psychologist.   The post offers a unique opportunity to work alongside skilled creative and family therapists. We seek to empower children and families using strengths based narratives, as well as accepting vulnerability and seeking opportunity for connection, strengthening resilience and support. 

The successful candidate will be experienced at working with managing and supervising therapists, developmental trauma, and child and family work and operates with initiative and responsiveness in a dynamic professional environment.   A background in CAMHS and/or a social care services would be desirable, with a good understanding of safeguarding planning and managing highly emotive situations. Experience of running multi-family groups would be an advantage. This role requires a supportive professional, a team player, who enjoys working in a diverse, respectful and challenging team.

Closing date: 15th July  2024   23.59pm           Interviews:  Week Commencing 29th July 2024

Head of Governance

UK Based

Starting salary for this position is £46,860 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

MAG is for looking for a highly motivated and dynamic and experienced governance professional who will contribute to the continuous development and growth of the organisation, to join the team as our Head of Governance. You will provide high-quality, strategic corporate governance advice and operational secretariat support to MAG’s Board of Trustees and Leadership Team to ensure that our governance arrangements are efficient and effective as well as comply with regulatory and internal requirements and sector best practice. As part of the role, you will lead a small team that provides Management Support services to staff working in MAG’s Manchester office, including office administration and travel management.

About you:

We are looking for an experienced governance professional, who has demonstrable experience of supporting and advising a Board of Trustees and its Executive, as our new Company Secretary. You will have experience of working with the Charity Commission and as a Data Protection Officer. Additionally, your ability to analyse and interpret complex data and present written and verbal information in a clear and concise manner is an essential aspect of this role.

You must be able to advise Boards and Executives comprehensively and succinctly on corporate governance matters and excel at building and maintaining effective working relationships with colleagues across all levels of an organisation and key external stakeholders (e.g. regulators and external advisors). Experience of leading, managing, and inspiring a team is essential, but experience of having worked for an international NGO or comparable organisation is ideal but not essential.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 21st July 2024.

Interviews to take place w/c 5th August 2024

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Fundraising Manager (Maternity Cover)

Location: Hybrid from our office in Stroud, Gloucestershire

Salary: £35,000 to £37,000 per annum (depending on experience)

Role Status: 35 hours per week (12 month contract)

Start Date: 16 September 2024

We have an exciting opportunity for a Fundraising Manager to lead our friendly fundraising team. Focusing on developing our Events, Community and Individual Giving income, whilst developing relationships with individuals across the UK, to raise funds and increase the profile of the charity.

About the job

Leading the Meningitis Now Fundraising team, you will oversee delivering an annual programme of fundraising and income generating activities, including an exciting national events programme, community development programme, and individual giving programme. Supporting the team in reaching the income targets for the charity as well as delivering a strategy to grow sustainable income.

The role will have a focus on Community, Events and Individual Giving fundraising. Involving the delivery of our national events programme, supporter organised activities and our Individual Giving Programme including direct marketing, and in memory fundraising.

The post holder will work collaboratively with the fundraising team to deliver the expected income for the charity. The post holder will be expected to draw on their experience of developing relationships with a wide range of people to ensure that Meningitis Now is the beneficiary of choice across all fundraising activities.

Key duties and responsibilities

• Deliver an annual Fundraising operational plan and meet financial target
• Deliver and develop a Fundraising strategy with the aim of growing income and the number of active supporters over time
• Manage the fundraising team as a whole, including Senior Fundraising Officers and Fundraising Officers with direct Line management to the Senior Fundraising Officers
• Ensuring the team are well supported, motivated and have clear objectives and opportunities for personal development
• Manage the team to ensure that the resources are directed to areas that will achieve the greatest return on investment
• Develop Meningitis Now’s fundraising messaging, including a consistent and compelling case for support
• Create and implement successful marketing plans using a range of communication channels to drive fundraising enquiry numbers, conversions and ultimately income
• Champion digital fundraising and lead the growth of this within the charity
• Keep up to date with developments in all areas of fundraising and cascade this across the charity
• Oversee fundraising campaigns based on Meningitis Now’s core themes and values
• Make sure that all supporters are provided with the highest level of care in every communication and at all contact points
• Ensure that all fundraising events and activities are properly risk assessed and carried out safely in line with Meningitis Now standards and procedures
• Manage agency and supplier relationships with those who are working for the charity either on a paid or pro-bono basis
• Devise and use financial reporting, analytical tools and non-financial KPIs to monitor performance
• Keep up to date with developments and trends in fundraising and use this insight to develop our portfolio to ensure it is engaging and competitively positioned
• Be an active member of the fundraising team, attending and supporting fundraising events as and when required
• Ensure that all activities are delivered safely and in line with the Fundraising Codes of Practice, GDPR and the charity’s policies and procedures

What we're looking for

• Experience of working in a fundraising or sales/marketing environment (preferably within the charity sector)
• Excellent proven leadership skills with experience of managing a large and dynamic hybrid team
• Excellent financial planning skills and the ability to manage large and complex budgets
• Experience of planning, delivering and evaluating fundraising activities and events with the aim of continuous improvement
• Experience of fundraising or marketing campaigns including acquisition and retention campaigns
• Working with designers, copywriters, printers and mailing houses to develop and produce mailing packs
• Developing relationships with supporters who are devising and undertaking their own fundraising activities
• Data Protection and Risk Assessment in charities
• Leadership – ability to bring together a group of people including senior colleagues and CEO to deliver a shared aim
• Strategy development and delivery
• Campaign development and execution
• Excellent written skills – ability to tell a compelling story
• Strong face-to-face interpersonal skills with the ability to communicate with confidence and fluency
• Data curation and selection
• Numeracy and attention to detail
• Analytical skills
• Self-motivation and ability to work independently
• Empathy, often working with families who have been affected by meningitis
• Competency in Microsoft Office, particularly Excel and Word, and using databases, preferably Salesforce
• Experience of writing proposals

Ready to apply?

Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.

Closing date for applications: 9am 16th July
Interviews: 26th July

Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

Community Engagement Lead

£48,000 - £55,000 per annum per annum plus benefits, depending on relevant skills and experience.

Location: Home-based, with occasional travel to Football Foundation offices and other sites

We’re the Football Foundation – the Premier League, The FA and Government's charity that helps communities improve their local football facilities through football grants. This means better games and more players - helping transform communities where demand is greatest, and impact will be strongest. We have ambitious plans and with the support from our funding partners, the Football Foundation is well-supported to continue to invest in community pitches and facilities across the nation. 

To help us with this important mission, we’re looking for a Community Engagement Lead to join the team and play a key role in ensuring we achieve our objectives of engaging with and increasing physical activity levels amongst the four key priority groups facing the greatest inequalities: low socio-economic groups, women and girls, disabled people and people with long term health conditions, and culturally diverse communities.

This is an exciting time to be joining the Football Foundation and this is a great opportunity to use your knowledge and experience of place-based working and community engagement to make a real difference through community sports.

The role

A hugely exciting opportunity has become available to join the Football Foundation as our Community Engagement Lead. This position plays a crucial role in the Foundation achieving its objectives of increasing physical activity levels amongst priority groups facing the greatest inequalities and ensuring great community engagement is championed and embedded across our processes and programmes.

Working with our Funding Partners and key stakeholders at a national level, the postholder will provide strategic leadership to the delivery of the Foundations innovative PlayZones Programme, oversee delivery of our Sport England National Lottery funded Active Through Football programme and lead, manage, mentor, and support a team of Community Engagement Officers & Programme Manager to create a high-performance environment, which allows team members to thrive.

Following recent changes, the Community Engagement Lead and reports are positioned within the Foundations Delivery Team, each with a regional responsibility aligned to the teams regional structure. The postholder will work dynamically with colleagues across the Foundation as well as externally with a range of partner including funding partner organisations, the Active Partnerships, and other National Governing Bodies to continually shape and refine our approaches based on learning, research, and insight.

This role will be challenging, but the post holder has the opportunity to influence change throughout the Foundation’s processes and ensure meaningful community engagement is undertaken by our applicants.

What are we looking for?

You don’t need to follow football to apply, but it is expected that you appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.

Key to this role will be your exceptional knowledge and understanding of place-based working and the ingredients required to successfully tackle inequalities and affect change within a local area. A crucial part of this will be your knowledge of the workings of Local Authorities and the role they play within community development.

You’ll have strong communication and interpersonal skills, with experience of building and managing multiple stakeholder relationships, as well as experience of managing, leading and developing small teams.

You’ll have excellent planning and organisational skills, with experience of developing programmes to meet the requirements of multiple funders, but you’ll also have the flexibility to adapt to a diverse workload. You’ll also have strong attention to detail, with experience of producing robust reports for decision-makers and presenting to panels or committees.

Most of all we want someone who reflects who we are as an organisation. We refer to our values as our four corners:

· Fair Players – open and inclusive in our approach

· Star Performers – trusted to deliver

· United Team Player – collaborative and easy to work with

· Passionate Supporters – flexible and willing

If you share these values and have the necessary skills and experience for the role, then we look forward to hearing from you.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £48,000 – £55,000 per annum, dependent on relevant skills and experience.

You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to, and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability, and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process at either application or interview stage, please contact us at jobs @ footballfoundation .org .uk

How do I apply?

To apply, please follow the steps outlined below:

1. Please send the following to jobs @ footballfoundation. org .uk

o CV

o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying (no more than one side of A4).

The closing date for applications is: 9am, 23 July 2024

Interviews are scheduled for 30 July 2024

All applications received will be short listed against the role requirements and person specification. Those most closely matching our requirements will be invited to take part in an online interview.

Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.

Please note that you must be eligible to work in the UK to apply.

Do you want to make a difference to those in Brighton & Hove and the Havens who are affected by life-limiting illness?

Martlets is looking for a Community Fundraiser to engage with and support those in the local community who are passionate about raising funds for Martlets. This is a vital role within our fundraising team as it is almost entirely thanks to support from the local community, that people with life-limiting illnesses and their loved ones can enjoy life as fully as possible, for the time they have left together. 

This role is primarily based at Martlets hospice in Brighton, but also offers flexibility with hybrid working and will require occasional working out of our Worthing office.

Are you ready to make a difference to the lives of children and young people in Croydon?

Reedham Children's Trust is Croydon’s oldest children’s charity, providing support to vulnerable children and young people in our area since 1844. We do this by collaborating with grassroots organisations to fund innovative programmes and projects to help transform the lives of young people.

The way we have worked over the last 180 years may have changed but our mission remains the same: to provide life-changing support for vulnerable and disadvantaged children in Croydon. We believe every child deserves the chance to thrive and to look forward to a healthy, happy, and fulfilling adult life.

In addition to running a number of established and successful projects, we have recently launched our Youth Innovation Fund which has created the need for a new role, the Youth Partnerships Officer, to ensure we deliver all our projects effectively, on time and robustly - as well as promoting our work dynamically using a range of social media platforms. 

This role will be responsible for a range of activities including:

• building effective relationships with local youth delivery organisations
• managing the administration of funding awards
• monitoring service delivery of the projects to support the smooth running and success of our work. 

In addition, you will have the knowledge and creativity to develop and sustain an engaging social media presence for this work. 

Who is our ideal candidate? Someone who is:

• detail-oriented and committed to working to a high standard, with the ability to manage their time and competing priorities. with experience of providing administrative and coordination support to different projects at the same time and strong common sense to guide your work. 
• a confident communicator, with a positive outlook, who works well with others and is organised, calm and tenacious to get things done.
• able to work sensitively and effectively with a diverse range of external partners that support people with different vulnerabilities,
• understanding of the challenges facing both the beneficiaries of our work as well as the individual organisations and charities.

In exchange, we offer flexible working primarily by remote within a small and friendly team, the opportunity to visit projects and schools as well as attend consortium meetings, and an organisational commitment to supporting a good work/life balance. We also offer training and support to enable you to be successful in your role and your career. 

This is a fantastic opportunity to be part of a small, collaborative charity working with a passionate and dedicated team. If you are excited by this opportunity and have the relevant skills and experience to apply, we would be delighted to hear from you.

Operations Manager

Responsible to: CEO

Responsible for: Finance Officer

Location: Hybrid/Flexible (Travel to Manchester Office will be required)

Salary: £32,820 p.a. pro-rata (£13,128 actual)

Contract: Permanent 

Hours: 14 hours per week

DBS: The post is subject to an enhanced Disclosure and Barring check

Working hours and UK location are flexible. On occasion we may need responsiveness to organisational needs. This could mean working evenings and weekends, with prior notice. In addition to attending virtual and in-person team meetings, we may ask you to travel within the UK.

In summary, you are:

• Excited about the potential of a new generation of young working-class leaders.

• Eager to work for an organisation that isn’t afraid to take risks and places young people front and centre in its work.

• Passionate about building a country where working-class people are heard, celebrated for our strength and diversity and aren’t held back by our backgrounds.

About us: 

RECLAIM is a bold charity that is committed to building a fair and just world for and with all working-class young people. We build knowledge, power, community and solidarity to campaign on the issues that affect them the most. We do this in three ways:

Community - Creating spaces that grow a sense of belonging and solidarity.

Campaigns - Challenging institutions, systems and structures. 

Consultancy - Supporting organisations to become class-inclusive.

Our changemaking work includes:

• We supported young people to successfully campaign for free bus travel for all 16-18 year olds across Greater Manchester. A policy which now benefits 40,000 young people, making 250,000 free journeys per week and saving them and their families an average of over £500 per young person per year.

• We helped young people highlight and challenge the increasing use of violent and dehumanising language in politics. The campaign gained widespread media coverage and resulted in new commitments from the Speaker, Prime Minister and Leader of the Opposition.

• Young people we support were at the forefront of highlighting the impact of COVID19 on working-class communities and demanding better recognition of the essential workers keeping the country going during lockdown.

Role:

We are seeking a well-organised and resourceful Operations Manager to support and develop our infrastructure as we implement our exciting new organisational strategy. Working closely with our CEO and Head of Campaigns, this postholder will oversee the procurement, implementation and smooth running of our internal systems and processes, including HR and Finance. 

Responsibilities include:

• Oversee effective and efficient operations with support from the Leadership team​

• Manage organisational contracts such as phones, office space, internet etc. and ensure best value for money

• Lead on HR processes for staff and associates, which includes recruitment, contracts and inductions, and managing the staff handbook, policies and procedures​

• Oversee resource management and ensure that team members have the information, digital access and equipment they require

• Manage data and online filing systems, ensuring that we are fully compliant with UK data protection and privacy law​s

• Supervise finance function, which includes timely updating of accounts and payments, regular income/expenditure reports, liaising with accountants and Companies House, and supporting the leadership team with financial forecasting

• Organise internal events and meetings (e.g. team days, Board meetings)​

• Line management of our part-time Finance Officer

​

Person specification:

We are looking for someone with the following experience, skills and values:

Essential

A strong belief in the potential of working-class young people to be leaders of change.

2+ years of demonstrated experience of managing projects, including managing people and budgets

Natural problem-solver who is able to work both independently and collaboratively as part of a team

Great people skills and a strong commitment to social justice and inclusive workplaces

Excellent written and oral communication skills in English 

Takes initiative in bringing tasks or activities to the finish line with excellent attention to detail and project deadlines

Excellent IT skills and openness to learning new technologies (e.g. Google Drive, Xero, CRM systems)

Desirable

Experience leading operations, HR or finance

Experience in working in small charity environment

Willng to approach operations work flexibly and creatively

Understanding of GDPR and data protection legislation

Not familiar with the term working class?

No problem, lots of people aren't. It means different things to different people but for us at RECLAIM being working-class is characterised by a few key factors:

• You're on, or grew up on, a low income with limited access to wealth.

• You don't have many family connections to people with well paid, professional or powerful jobs.

• You find it harder to 'fit in' in middle-class spaces, interests and conversations.

• You're proud of your background and want people to see it as a strength, not a weakness

While working-class people have many of these things in common, we're a diverse bunch too. Working-class people are white, black and brown, LGBT+, disabled, recent migrants or refugees or from families who can trace their roots in the UK back generations, of various religions or none, women, men and non-binary. We're many things but we share the experience of growing up facing those four factors above.

​At RECLAIM we don't mind if people publicly identify as working-class or not, that's completely up to them.

You don’t need to be working-class to do this role or work at RECLAIM. Our work has always involved brilliant working-class allies. We do, though, especially encourage applications from people with direct experience of being marginalised by class and/or some other factor as we work to ensure our staff team is diverse as the young people we are here to support. 

To apply:

Please send a CV and cover letter outlining how you meet the person specification via Charity Job application link. 

The closing date for applications is Sunday 7th July 2024 at 10pm.

If you have questions or would like an informal conversation about the role, please contact us through our website.

First interviews (online) are scheduled to take place on Wednesday 10th July 2024.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Unfortunately due to being a very small team, we are unable to notify or offer feedback to unsuccessful applicants in the initial stages. If you have not heard from us by Tuesday 9th July then it is likely that your application has been unsuccessful. We thank you for your interest in working for RECLAIM.

Join the British Small Animal Veterinary Association (BSAVA) and help promote excellence in the veterinary profession.

The role:

The BSAVA is looking for an experienced policy professional in the areas of policy development and legislative change set against a backdrop of a complex and regulated environment. The role operates within a changing landscape dealing with high-profile issues for the sector.

The successful candidate will have the opportunity to shape BSAVA’s policies and national legislation with the aim of influencing outcomes of benefit to the veterinary profession, its clients and the health and welfare of companion animals.

Skills and experience:

We are looking for a self-motivated individual with a track record of success, who can demonstrate excellent understanding of policy-making and legislative change in an unpredictable environment. They will have significant previous experience of working in a policy role, ideally within a life-sciences or a veterinary or human medicine setting.

Experience of working with central government departments along with an understanding of parliamentary processes are preferable for the role. Equally important is the ability to analyse and critique information, formulate evidence-based solutions and accurately convey proposals to influence outcomes.

The successful candidate will be an excellent communicator, with strong written and verbal skills. They will be able to demonstrate effective engagement skills across a diverse range of internal and external stakeholders, including the membership. Diplomacy and political awareness will be essential to ensure successful outcomes. Experience of PR and reputation management as part of the policy-making agenda is desirable.

The candidate must be flexible to work outside of normal office hours depending on the demands of the role which are often driven by the external environment and national events. The role is hybrid, incorporating working from home with travelling to meetings in or around London as required.  Therefore, to facilitate the needs of the role and the organisation, ideally candidates would be located in Bedfordshire, Buckinghamshire, Northamptonshire or Oxfordshire.

Other essential skills include:

· Working knowledge of Microsoft Office, as well as general IT skills

· Exceptional organisational and time management skills

· The ability to work effectively as part of a broader team.

· A flexible approach to work

About the BSAVA:

The BSAVA is a professional membership association which exists to advance care for companion animals. With a membership of more than 11,000 veterinary surgeons, vet nurses and students, we work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year we deliver numerous education courses, host a large small-animal Congress, and publish books, manuals, apps, and magazines. 

This post sits within the Policy and (Corporate) Communications Department and reports to the Head of Department.

Our reward package for this role includes a basic salary of between £43,000 - £48,000 per annum (depending on experience). In addition, we offer employer pension contributions starting at 7% and increasing up to 10% with length of service.

We also offer:

· Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service.

· Enhanced pay for maternity, paternity, adoption and other family-related leave.

· Life assurance of 3 x annual salary.

· Support for hybrid working for our employees, meaning you can work at home subject to agreement and we also have a comprehensive Flexible Working Policy.

· Access to a free legal helpline where you can ask our specialist lawyers for legal advice on an array of topics.

· Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations.

· Optional Bupa dental plan.

· Training and development.

· Free onsite parking, and for those who wish to cycle, we offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel.

· Last but by no means least, we have regular social activities and events for those who wish to participate!

And we are:

Community friendly – offering a day’s paid leave to volunteer for a charity or not for profit organisation.

 Committed to supporting sustainability in our work and in the veterinary profession.  The Association has completed a certified carbon audit and has been awarded silver accreditation with Investors in the Environment.

So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and we would love to hear from you.

ENS is seeking a Communications Coordinator to play a key role in enabling ENS to fulfil its mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality.

This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will coordinate ENS’s communications work and help raise awareness and galvanise our membership to end statelessness.

The European Network on Statelessness (ENS) is a civil society alliance of over 180 members in 40 countries, committed to breaking the cycle of statelessness in Europe and realising everyone’s right to a nationality. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.

We are looking for someone with a solid track record in developing and promoting engaging content to affect change on hard-to-win issues. The candidate should also have practical knowledge of online communications tools - including Mailchimp or similar email platforms, website Content Management Systems, CRM, and social media management platforms.

Working under the supervision of the Head of Communications, Operations & Development, the postholder will work closely with key partners, members, and other ENS staff to increase the impact of our advocacy work by developing engaging content. They will also support our efforts to put people and communities affected by statelessness at the centre of our communications work.

The post’s day-to-day responsibilities will among other things involve coordinating a busy online website and email publishing schedule, managing social media, and publication design and publishing.

The successful candidate will have experience working in a busy communications environment. The candidate will be highly articulate in English (other languages are an asset) with experience of working with diverse communities and stakeholders.

The postholder will be contributing positively to our dynamic organisational ethos and cross-team working where all ideas are valued, and innovation is encouraged. They will be able to fit well into a fast-paced environment with an international focus. We are looking for someone with interest in developing their skills as we take on new challenges in fulfilling our new strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility, and ambition, as well as a commitment to addressing statelessness in Europe.

We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.

JOB DESCRIPTION AND PERSON SPECIFICATION

We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.

Responsible to

Director of Retail

Direct reports

15 Shop Managers (direct)

Working hours and contract

Full time/permanent

Salary

£35,000 - £45,000 plus full travel expenses

Location

Central & Greater London

Start date

September 2024

Role Responsibilities:

Strategy, planning and growth

· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.

· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.

· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:

o The professionalisation of our systems and processes to capitalise on all income opportunities.

o Putting a positive customer experience at the heart of our approach.

o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.

o Deliver Gift Aid targets across all shops.

o Assist the Retail Development Manager in launching new shops.

o Utilise digital and social media to drive footfall and stock donations.

o Support fundraising through the shops, including legacy and IG marketing.

o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.

o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.

Sales and Profit

• Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
• Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
• Drive the team to maximise income from Gift Aid on donated products
• Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams

Shop Floor

• Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
• Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
• Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
• Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
• Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
• Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
• Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety

Leadership – Volunteers

• Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
• Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.

• Connect the volunteer team with our work and help them to understand the value of their contribution.

Leadership - Paid Staff

· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success

· Provide line management, leadership and growth opportunities to the Shop Management team.

· Support new starters with comprehensive induction and training.

• Ensure effective training, development and performance management of paid staff

· Support the annual appraisal and probation processes for all reports.

• Work within our policies and procedures when dealing with problems at work

Management - Being part of Vision Foundation

• Play active part in the charity, including attending and contributing to all-staff meetings
• Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
• Be accountable for the integration of each shop into the local community in collaboration with the shop teams
• Empower the team to respond to all appeals and fundraising opportunities.
• Adhere to and enforce our safeguarding policies

Other

• Required to adhere to our vision, mission and values
• Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Governance, finance and operations

· Understand and mitigate risk in the context of charity retail and multi-site working.

· Ensure timely and accurate performance reporting to Director of Retail.

· Support the Director of Retail in:

o Developing annual budgets, report variance and reforecast as appropriate.

o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.

· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.

· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.

· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.

Impact

· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.

· Support eye health messaging through the shops.

· Support public awareness and understanding about visual impairment and visually impaired people.

· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Person specification:

Skills, knowledge & experience

Essential 

· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context

· Experience of developing and managing budgets

· Experience of EPOS systems and Gift Aid

· Experience of setting and managing income and expenditure budgets

· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Other benefits

We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Study leave and financial support for training & development

· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program

· An active Social Committee and staff events