Data Protection Jobs

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes for Carers and will be based in one of the three hospital sites in Manchester (North Manchester General, Manchester Royal Infirmary, Wythenshawe Hospital)

Job Summary

To develop and ensure safe discharge planning and information for unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to support the early identification and referral of carers, ensuring they receive timely and appropriate support to meet their needs. The role focuses on enabling faster, safer, and smoother hospital discharges by addressing carer-related issues and providing clear referral pathways for hospital staff, acting as a critical link between secondary care and community services. By fostering collaboration with hospital staff and local services, this role contributes to the prevention of carer breakdown, reducing the risk of hospital readmissions and ensuring a seamless transition from hospital to home.

About Outward

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We strive to provide innovative and responsive housing and support services that promote choice and independence for people with a variety of needs including; young people, adults with mental health support needs, learning disabilities, autism and older people.

We are recruiting for an enthusiastic, motivated and committed Deputy Manager, with experience of working with adults with a learning disability/autism and complex needs to join Outward.

This is an exciting opportunity to utilise your skills to support the Team manager in coaching and mentoring the staff team, and also embedding high standards in the running of the service. The successful candidate will be working alongside frontline staff to support the skills building needed to increase the independence of people with autism and/or learning disabilities and behaviours of concern. Responding to the Transforming Care agenda this service is providing a real opportunity for people to thrive and enjoy a good quality of life, as active and valued members of their community.

Outward’s autism and PBS specialist services have a strong reputation across London, where we support people to live full and active lives, with support designed around the person’s personal ambitions and choices. PBS training will be provided to develop the successful candidate into a PBS coach, and you will be working closely with our Positive Behaviour Lead to create a culture that promotes Positive Behaviour and Active Support values and practice. The role involves teaching people new skills and ways of communicating which reduces behaviours of concern.

About the role

• You will work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person centred approach. You will be striving to promote individual choice, independence and self confidence in people
• You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.
• You will develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support.
• You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported.
• You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.
• You will support the team to develop support plans and risk assessments that reflect people’s needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want. 

About You

• Experience of managing a service for people with a learning disability/autism and complex needs including behaviours of concern is essential. (E)
• A qualification in Positive Behaviour Support Coaching (BILD accredited), or a willingness to gain the qualifications within the first 3 months of employment is essential. (E)
• You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support. (E)
• You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers. (E)
• You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff. (D)
• Experience of carrying out needs assessments and creating support and risk management plans for people with behaviours of concern. And be committed to include the person, and their circle of support at all times. (E)
• A commitment to providing high quality, personalised active support. (D)
• Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making. (E)
• You will share our values and passion to engage, enable and empower people with autism or a learning disability to lead the lives they want. (E)
• Knowledge of managing a budget is desirable. (D)

E – essential, D - Desirable

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Comprehensive Learning & Development Programme
• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you meet the requirements of the role then please submit an application form detailing how by referring to the job description and person specification. You can do this by following the link below:

The closing date for all applications is on Thursday 12th December 2024

Interviews will be held week commencing 23rd December 2024

Outward is committed to equality and diversity and welcomes applications from all sections of the community. As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI)? Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

Main purpose of the role

The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.

The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.   

Location:   We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.

Duties and responsibilities

Communication

• Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
• Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
• Identify and assess customers’ needs to achieve satisfaction.
• Follow communication procedures, guidelines, and policies.
• Ability to meet and uphold SLAs.
• Ensure KPI’s are met to adhere to RCUK’s standards.
• Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
• Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
• Liaise with wider organisation to manage task at-hand.
• Respond to email queries from multiple inboxes.
• Speediness in responses to live chat queries 

Administration

• Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
• Monitor stock levels working with the current stock management system (ARK).
• Take accurate minutes of meetings.
• Meet operational targets set by the management team.

Courses

Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.

• Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
• Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
• Liaise with Course Centres, managing and approving courses in line with current course Regulations.
• Organise course materials and keep accurate records by:

                      o  liaising with suppliers to maintain adequate stock levels of course materials

                      o  organising the dispatching of course materials to Course Centres

                      o  liaising with Course Centres and the supplier to resolve issues - e.g. lost orders

                      o  liaising with Finance regarding invoicing and payment of accounts

• Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
• Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
• Provide absence cover within the coordinator team.
• Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.

How to apply

Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.

The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.

Interviews will be held w/c 9th December 2024

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

We are searching for a Marketing and Communications Officer to join our team. In this role, you will work closely with the Head of Marketing and Communications, the Digital Marketing Officer, as well as external agencies and freelancers. This position is ideal for a collaborative marketer who can develop and manage diverse storylines and foster relationships across internal teams, journalists, and marketing partners.

The successful candidate will lead campaign management, email marketing, and PR efforts, focusing on reaching new audiences and increasing awareness of Lakeland Arts. You will play a key role in driving engagement with our programmes, events, and membership opportunities.

Lakeland Arts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

You can see a more detailed breakdown of the key responsibilities for this role in the attached job description. Please note that the key responsibilities listed in the job description is not an exhaustive list.

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing.

We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022, and has been developed and configured to meet our growing needs since then.

As the demand for our model increases around the world, we need a highly capable Salesforce and data administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well and is well managed, but who can identify opportunities for improvement and help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.

The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. 

Key Responsibilities:

 Oversee Salesforce System: maintenance, training, development, and reporting

Maintenance, user management, support and development 

• Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings 

• Customise Salesforce to meet our business requirements, with outsourced development support to create and manage of custom objects, fields, formulas, validation rules, and process automation 

• Collaborate with stakeholders to gather and analyse business needs, translate them into technical requirements, and implement effective Salesforce solutions 

• Monitor system performance, troubleshoot issues, and resolve any operational or functional problem. Managing work outsourced to Salesforce contractors when needed 

• Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data 

• Stay current with the latest Salesforce releases, features, and best practices, and evaluate their potential impact on the organization 

• Identify opportunities for process improvements and system enhancements to maximise Salesforce functionality and efficiency 

• Support the implementation of new features, applications, and third-party integrations within the Salesforce ecosystem 

• Maintain comprehensive documentation of Salesforce configurations and process 

• Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc). 

• Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users 

• Oversee smooth onboarding and training process for new members to ensure effective adoption. 

Integrations 

• Manage the integration of applications with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.  

• Support users with the building of individual Form Assembly forms, updating when needed (ad hoc) and embedding them in their websites. 

Reporting 

• Support us to produce effective and easy to understand reports from the system:

• Opportunities - pipeline and income reports for board meetings 

• Grants - tracker and applications analysis, extraction of impact data for evaluation purposes 

• Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this 

• Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. 

Overseeing our IT systems with the support of outsourced consultants 

As well as the Salesforce administration, the candidate we’re looking for will be able to assist us as: 

• a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment 

• Troubleshooting issues as a first point of contact before liaising with outsourced providers. 

• Recommend Cyber Security improvements. 

• Maintain an up-to-date list of active users, MS 365 licenses and Antivirus license protection. 

• Support us with the management of our website domains – purchasing new ones on request and performing updates when needed. 

Data Protection Officer point of contact 

• Support our organisational Data Protection and lead on issues to improve where needed, ensuring Conservation Collective is compliant with and follows the Information Commissioner Office Data Protection policies (GDPR). 

The successful candidate for this role will need to demonstrate: 

• Minimum of 1 year’s experience as a Salesforce Administrator 

• Salesforce Administrator certification 

• Strong knowledge of Salesforce architecture, data models, and best practices for configuration and customisation 

• Proficiency in Salesforce Lightning Experience  

• Hands-on experience with Flow Builder 

• Solid understanding of Salesforce security models, including roles, profiles, and permission sets 

• Proven ability to gather and translate business requirements into effective technical solutions 

• Clear communication skills, verbal and written. This is vital in supporting colleagues with less technical experience! 

• Solid understanding of Data Privacy and GDPR regulations 

• Excellent problem-solving skills with the ability to troubleshoot and resolve system issues 

• Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment 

• Ability to work independently/remotely.

• Experience in not-for-profit sector 

Ideally, they’ll also be: 

• Passionate about nature and the environment 

• Comfortable with using Slack and Canva environments. 

• Being able to speak other languages, Spanish, Greek or Italian would be a bonus!  

Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:

• Flexible working as standard (hours and location)

• Unlimited holiday allowance 

• Private medical insurance 

• Salary sacrifice pension scheme 

• CPD opportunities 

• Possible travel in the UK and internationally   

• Saving the world!   

Events Fundraising Assistant

Job title:  Events Fundraising Assistant

Hours: Full-time (Equivalent to 37.5 hours a week), in line with our flexible working policy. If you are unable to work full-time but are interested in the role, we’d be happy to hear from candidates who had a different proposed model of working in mind.

Remuneration: up to £25,000 per annum

Type of contract: Permanent

Location: Hybrid working. A mix of home and Leukaemia Care offices (at One Birch Court, Blackpole East, Worcester, WR3 8SG) with a minimum of two days in the office.

Report to: Senior Events & Fundraising Officer

Working closely with: Fundraising Team, Communications Team, Patient Services Team and Finance.

 

Purpose of the role

This is an excellent opportunity for someone looking to progress and develop a career focusing on the development and delivery of fundraising events.

You’ll be passionate about continuous improvement, have a proactive attitude, and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment and working with a supportive and forward-thinking team. Ideally, you will have some experience of helping to manage events and projects, be highly organised with good attention to detail, and have the ability to engage with people with a supportive attitude.

Must be able to drive and have access to a car.

Main duties and responsibilities

This role requires work across all of Leukaemia Care’s fundraising event activity – providing administrative and operational support and engaging with supporters both personally and through the charity’s communication channels. Duties and responsibilities will, at any given time, include:

• Providing administrative support to the fundraising team as required.
• Monitor fundraising event e-mail inboxes, ensuring that actions are covered off by members of the fundraising team and, where appropriate, yourself.
• Take responsibility for ensuring that fundraising event participants database records are up to date, including integration with fundraising platforms such as Just Giving. In addition, provide data reports to the Senior Event fundraisers to assist in future event planning.
• Ensure that all event fundraising materials, merchandise and equipment are organised and safely stored, and that stock is monitored especially after use.
• Be responsible for the mailing and distribution of event fundraising materials such as clothing, welcome packs, collections tins, etc.
• Ensure that the fundraising events section of the Leukaemia Care website is up to date, working with the Communications team where necessary to keep existing and potential supporters informed. This includes input into social media information, and the creation of other marketing materials.
• Add Leukaemia Care fundraising event opportunities to external websites and ensure all information posted is correct.
• Help to engage with, steward and thank Leukaemia Care fundraisers both personally, on social media groups, and through the creation and distribution of materials such as Thank You certificates, etc.
• Attend fundraising events in person, including work at events to steward and engage with fundraisers and volunteers, and to set-up and break-down event materials.  This role will require some work outside of normal office hours (evenings and weekends) where fundraising events necessitate.
• Work within the Code of Fundraising Practice as required by the Fundraising Regulator.
• Work within the General Data Protection Regulations ensuring that the charity obtains and record appropriate consents and preferences.
• Provide support to the wider fundraising and administrative team at Leukaemia Care during busy times or during periods of sickness or annual leave.

General

 In addition to the specific duties and responsibilities outlined in this job description, all Leukaemia Care employees should be aware of their specific responsibilities towards the following:

1. Uphold the values of the charity and to not behave in a manner that is likely to bring the charity into disrepute.

2. Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.

3. Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.

Full time (flexible working options available)

Closing Date: 3 December 2024

Ref 6909

We are looking for a Global Programmes Coordinator (on a 6-month fixed term contract) to provide a range of administrative support to our Global Programmes Division, keeping it running smoothly and effectively.

About Us

We are Save the Children. Together, we fight for children every single day so that they can make their mark on the world and build a better future.

We stand side by side with children in the toughest places to be a child. We do whatever it takes to make sure they survive, get protection when they're in danger, and have the chance to learn.

About the role

The Global Programmes Coordinator will provide administrative support to the Global Programmes Division, helping to keep it running smoothly and effectively. This includes developing, coordinating, and updating key administrative, budgetary, planning, recruitment and information systems in support of divisional objectives. This essential role will work across a range of departments within the Global Programmes division (Divisional Operations, Humanitarian, Programme Partnerships and Programme Quality and Impact).

In this role, your Key Accountabilities will be: 

• Administrative Support: To develop and coordinate appropriate administrative systems, including: organising complex divisional or departmental level meetings, awaydays and events; coordinating desk booking and asset management; providing subject matter expertise (SME) for departmental staff organising their own travel.

• PA Support: To provide PA support to the Director of the Department or Global Programme Executive Director, including proactive diary management, meeting organisation, processing expense claims, collating briefings and pre-reads for meetings, responding to internal and external enquiries and booking travel.

• Team Support: To help teams navigate the processes that will support and enable administrative self-sufficiency.

• Finance: To support the processing of invoices and respond to queries from department and finance colleagues as necessary.

• People & HR: To support divisional or departmental HR processes through data collection and database management of mandatory tasks and training, providing SME support to people managers leading recruitment for their teams, and coordinating induction processes for utilisation by people managers for new staff. May provide more direct support to recruitment processes led by Directors.

• Internal Communication: To act as the initial point of contact for internal enquiries and requests for information about the work of the department, to triage or respond to ad hoc queries and to update information on the website, SharePoint and email lists.  May work with others on coordinating and producing departmental or divisional level communications such as newsletters.

• Other: To perform other responsibilities as may be required from time-to-time to ensure the smooth running of the division and department and to deputise for colleagues as required (including Coordinators covering other departments or supporting the Global Programmes Executive Directors).

About you

We are looking for a candidate that takes genuine satisfaction from keeping teams, systems and processes in order and that recognises the value of strong administration.

To be successful, it is important that you have:

• Experience of operating administrative systems and working in a large, complex office environment.

• Ideally experience of managing and booking international travel.

• A high level of computer literacy (Microsoft Office, Word, Excel, PowerPoint, Outlook, and databases).

• Ability to organise and prioritise multiple tasks efficiently and deliver tasks to tight deadlines.

• Ability to work flexibly, managing reactive and proactive work from a range of colleagues.

• Good relationship-building skills, with the ability to tailor communication methods to different audiences.

• Ability to be proactive and show initiative with demonstrable ‘can do' approach to work.

• Commitment to support cross organisational initiatives and team working and understanding of how to contribute to these.

 What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please Note: This role is a Hybrid role and so you will be expected to be able to come into our London, Farringdon office for 1-2 days a week

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

About Us

The British Gas Energy Trust is a charitable organisation dedicated to alleviating fuel poverty across the UK. We support vulnerable households, empower communities, and drive impactful change to help those in need manage and reduce their energy costs. As we continue to grow and expand our operation, we are seeking a dedicated and experienced Chief Financial & Operating Officer (CFOO) to join our senior leadership team.

The Role

We are looking for a seasoned and professionally qualified financial & operational leader to play a pivotal role in shaping and delivering our financial strategy, ensuring strong governance and compliance, and supporting our mission to create lasting change for vulnerable households.

The CFOO will report to the CEO and work closely with them and the Board of Trustees, overseeing financial & internal operations, advising on strategic financial matters, and safeguarding our resources for maximum impact In addition to the financial aspect of the role, the CFOO will support the CEO with the day to day operational running of the trust, overseeing HR, Admin, Compliance and IT functions.  This role also includes leadership responsibilities for a small internal dedicated team and oversight of external contractors and consultants.

The role is home based with some travel to meetings, including overnight stays within the UK as required.

Key Responsibilities

- Lead and develop the Trust's financial strategy, aligned with our mission and long-term goals. 

- Oversee governance, risk, and compliance processes, ensuring that all regulatory and ethical standards are upheld. 

- Present clear, insightful financial reports and analysis to the Board of Trustees, supporting informed decision-making. 

- Develop and oversee the internal systems and processes within the Trust, fostering a culture of accuracy, integrity, and accountability. 

- Work closely with the CEO and senior management team, providing guidance on financial sustainability and risk management. 

- Proactively identify and manage financial risks, ensuring resources are deployed effectively and responsibly. 

About You

- A qualified Chartered Accountant

- An Experienced Financial Strategist with a proven track record in strategic finance within a charitable organisation, foundation,  trust or relevant setting.

- Experience of overseeing both Financial and non-financial internal functions, processes and systems.

- Risk-Aware and Analytical: Skilled at assessing and mitigating risks, with a highly analytical approach to financial & wider risk management. 

- Skilled Communicator: Exceptional ability to communicate financial & wider insights clearly and effectively to stakeholders at all levels, including presenting to the Board of Trustees. 

- Governance and Compliance Expert: Strong knowledge of governance, compliance, and risk management in the charitable sector. 

- A Strong and Supportive Leader: Leadership experience with a small team, fostering a culture of excellence and collaboration. 

- Diplomacy & Commercial Acumen

Why Join Us?

The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.

You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.  

How to Apply:

If you’re ready to bring your strategic finance expertise to a cause-driven organisation, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and motivation for applying by 21 December 2024.

We regret that we are unablwe to offer sponsorship and therefore the successful applicant must already have the right to work in the UK. 

Note to agencies - We do not require third party assistance with this vacancy. 

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Hammerson House, Wohl Campus is a modern 116 bedded home near East Finchley Tube station, with residential, nursing, dementia, respite, and palliative care services.

The home offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

Hammerson House has been rated as 'Good' by the Care Quality Commission (CQC) in its first year of operation.

The Role

We are seeking a receptionist for Hammerson House to provide a welcoming and professional front-of-house service, support daily operations, and ensure excellent customer service for all visitors and residents.

Who are we looking for?

Although welcome, no previous experience is required as full training will be provided.

You take pride in ensuring your work is always completed to a high standard and can maintain an organised environment. Often managing multiple requests at once, you’ll be comfortable multitasking, able to work on your own initiative unsupervised and where necessary working with other teams to ensure our residents are kept happy in their home.

You will have a cheerful, compassionate, respectful, and caring approach and good communication and interpersonal skills. With an understanding of the needs of older people and the desire to make a positive contribution to the lives of others.

Hours

Full Time – 37.5 hours per week

Salary

£25,643.00 per annum

What is in it for you?

• A friendly, supportive, team working environment
• Subsidised staff canteens
• Training & development opportunities
• 25 days (plus bank holidays) annual leave, increasing over time
• Refer a friend bonus scheme (T&C Applied)
• Perkbox

Apply Now

If you meet the above requirements, we'd love to hear from you! It's also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please do not apply if you require sponsorship.

Diversity

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Robertson Bell are working on behalf of The King’s Trust to recruit to a Treasury Manager position on a permanent basis. At The King’s Trust, we believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing. We help young people from disadvantaged communities and those facing the greatest adversity by supporting them to build the confidence and skills to live, learn and earn.

The role of the Treasury Accountant is to ensure the effective management of the Trust's cash and investments and timely and accurate maintenance of the ledger.  The role is expected to ensure that the treasury reconciliations are updated on a regular basis, manage the issue and governance of cash and procurement cards and assist the Head of Financial Operations in the stewardship of our cash and investment balances.

Key Responsibilities:

• Oversee the management, monitoring, and reporting of the Trust’s financial instruments, driving optimal performance and security.
• Act as the key liaison for internal stakeholders and Banking institutions, expertly managing transfers, investments, credit facilities, and account structures.
• Maintain and improve the bank mandates and user access framework, ensuring compliance and efficiency.
• Collaborate with the finance governance team to strengthen fraud prevention and monetary risk controls.
• Record and manage treasury transactions in the ledgers, upholding the highest standards of financial accuracy.
• Lead the monthly reconciliation of treasury codes, swiftly resolving issues and mitigating risks to maintain financial stability.
• Manage month-end treasury operations, delivering insightful reports that guide strategic decision-making.
• Provide in-depth working capital analysis, enabling senior stakeholders to optimise cash planning and maximise fund returns.
• Develop and deliver comprehensive cashflow reports and forecasts for Trustees and other key stakeholders.
• Partner with the Transactions Manager to enforce robust financial controls and oversee effective cash management training to enhance the organisation's control culture.

The successful candidate will:

• Be a qualified Accountant, part-qualified or qualified by experience.
• Have excellent interpersonal and communication skills in order to effectively produce information for financial stakeholders across the Trust.
• Be an experienced treasury and accounting professional who can confidently monitor cashflow, lead in liquidity reporting and forecasting, and manage working capital and analysis.
• Have experience working with banks, bank accounts, purchase ledger and procurement teams to promote effective and strong relationships.

The successful candidate will be based in their Birmingham office, requiring you to go into the office three days per week. You will also benefit from a fantastic holiday package, including 30 days annual leave, plus bank holidays and closure over Christmas and New Year.

Applications will be under constant review before the closing date so please submit your application to our agent Robertson Bell. Apply now to be considered!

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).

Islamic Relief UK (IRUK) is currently recruiting for the position of ‘Supporter Relations Income Officer' to join its dynamic Supporter Care Team. The purpose of the role is to oversee the day-to-day supporter relations Income operations, contributing towards developing and managing related processes for staff, supporters and the public in order to ensure all fundraising administration opportunities and supporter contribution to IR are maximised.

The post holder will be responsible for ensuring income is processed accurately, ensuring that supporters receive the highest standards of customer service. The post holder will also ensure that information held on supporters is accurate, appropriate and up to date to support IR objectives.

The successful candidate must have or be:

• Excellent written and verbal communication.
• Excellent working knowledge and experience of The Raiser’s Edge database.
• Demonstrable experience of performing data extractions, reporting and data analysis
• A good level of competence in MS Excel, with specific reference to data manipulation.
• Analytical and pro-active with strong problem-solving skills.
• Ability to work in a methodical manner with constant attention to detail
• Working understanding of the gift aid scheme
• Experience of working in customer service environment
• Excellent time management skills
• Willingness to work longer hours including weekends during peak campaigns
• Excellent ability to work collaboratively in a team

If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• criminal records check
• receipt of satisfactory references

Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Background  

The Ubele Initiative was established in 2014 as an African Diaspora led intergenerational social enterprise. Our mission is helping to build more sustainable black and racially minoritized communities across the UK. Ubele is unique in that it was built from bottom-up and is intentionally an intergenerational organisation. 

Over the past few years, we have designed and delivered a wide range of local, regional, national, and international initiatives which seek to create and build community wealth.

We support black and racially minoritized community led organisations and groups with their community assets (physical space, organisations, and people). We use social action, community enterprise development, participatory learning & skills development, and next generation leadership initiatives. 

About The Role  

As a Ubele Programme Coordinator, you will be a member of the Community Wealth Building hub supporting the programme manager by overseeing administrative tasks, coordinating learning programmes, communicating with our partners ensuring resource availability for the project team from project inception to completion. 

Main duties and responsibilities  

1. Programme Coordination & Collaboration 

Collaborate with the CWB Director and Agbero Programme Manager to coordinate the delivery of learning and training within Agbero2100. 

Serve as the first point of contact for the Agbero2100 London programme, handling and redirecting enquiries as appropriate. 

Maintain effective and ongoing communication with key stakeholders, ensuring their active engagement and interest throughout the programme. 

2. Event & Training Coordination 

Organise and coordinate events, webinars, and training sessions, ensuring logistics such as hospitality, room layout, equipment setup, and course materials are properly managed. 

Liaise with consultants and the Communications Team and oversee the smooth running of all relevant webinars, workshops and events. 

Develop and maintain accurate records of all learning and development activities, including tracking attendance and ensuring timely follow-up with participants. 

Coordinate offsite events and support the Programme Manager in event planning and delivery. 

3. Administrative Support & System Management 

Work closely with learning and development partners to design, communicate, and implement administrative procedures for both in-house and external training courses. 

Establish and manage systems and procedures to ensure the efficiency and effectiveness of Agbero 2100’s learning development services, including managing programme information securely. 

Maintain accurate documentation and processes for all programme activities, including contracts, agreements, and purchase orders. 

Coordinate programme data with stakeholders and support the Programme Manager with information collection for decision-making. 

4. Data Collection & Impact Reporting 

Collect, collate, analyse, and share both qualitative and quantitative data to measure and showcase the programme’s impact. 

Ensure evaluation forms are completed and returned for each session/event, contributing to learning and development needs analysis based on feedback. 

Support the CWB Programme Manager in preparing regular and ad-hoc reports and maintaining accurate records of data collection methods and analysis techniques for future reference. 

Adhere to data privacy, confidentiality, and security standards in managing sensitive programme information. 

5. Stakeholder & Partner Management 

Develop and maintain productive working relationships with external training providers and partners. 

Coordinate the work and meetings of programme stakeholders and partners, including minute-taking and maintaining positive relationships with the Communications team. 

Gather partner agreements, consultancy agreements, and contracts, working with Agbero Programme Manager and finance to issue invoices and chase outstanding payments. 

6. Financial & Resource Management 

Raise purchase requisition orders, track payments for training providers, and ensure timely processing of payments. 

Manage and maintain the programme’s training calendar, ensuring full completion within targeted timescales and timely updates to the Programme Management team. 

7. Inclusivity, Health & Safety, and Compliance 

Promote a workplace culture of respect, dignity, and fairness, challenging all forms of discrimination and prejudice. 

Comply with the organisations safeguarding policy and practice at all times and undertake trainings on safeguarding as required.

Maintain awareness of health and safety, complying with Ubele’s Health and Safety policies and procedures. 

Ensure compliance with the Data Protection Act/General Data Protection Regulations (GDPR), maintaining confidentiality in all programme-related information. 

8. General

To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.

To attend relevant training to fulfil the requirements of the job.  

To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.  

Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work. They will also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with the organisations GDPR and Safeguarding requirements.  

Head of Fundraising and Marketing

About us:

Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and at end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families. Our Fundraising team plays a huge part in raising these vital funds.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.

Role: Head of Fundraising and Marketing

Location: Head Office – Dalston, Cumbria.

Salary: £35,000 per annum

Hours: 37.5 Hours per week

Closing Date: 2300 Sunday 08 December 2024

Type: Permanent

The Role of Head of Fundraising and Marketing:

Responsible for the leadership and success of fundraising and marketing for Hospice at Home Carlisle and North Lakeland, our Head of Fundraising and Marketing is a pivotal role, key to leading and inspiring the Fundraising and Marketing team in sustaining, developing and growing our income and income opportunities.

Utilising your exceptional leadership, events and project management skills, you will guide, support and motivate the team; implementing and managing an engaging and exciting fundraising and marketing strategy that maximises income from events, appeals, grants, corporates, legacies and any other income opportunities that align with organisational goals and vision.

You thrive on challenge and seek opportunities for continuous improvement, to network, to raise the profile of the organisation and have a positive attitude to change with a focus on creating an encouraging, collaborative environment where new ideas thrive.

Are you a highly organised, proactive, motivational, inspiring leader and influencer with skills based in fundraising, marketing, events and project management?

Are you positive and enthusiastic about championing our organisational vision to create a future in which everyone within our community who is facing life limiting illness, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need?

Yes? Then this could be the role for you!

Essential Criteria:

· Experience of leading and people management, interacting with people from diverse backgrounds with exceptional communication and networking skills

· Experience of event and project management in fundraising/marketing in the voluntary/charity sector

· Educated, as a minimum, to A Level standard or equivalent in relevant subjects

· Experience of managing budgets and regular reporting

· Current knowledge of Health & Safety regulations

· Excellent IT skills covering Microsoft packages, website and CRM software

· Self-motivated with the ability to delegate and negotiate

· Excellent working knowledge of the charity sector with a good knowledge of Institute of Fundraising guidelines

· Flexible and resilient to support events outside of usual office hours.

· Full clean UK driving licence and own transport

Desirable Criteria:

· Leadership qualification (ILM, CMI, CIPD or similar)

· Member of the Institute of Fundraising with a certificate in fundraising management or willing to achieve accreditation

· Project management qualification – Prince II, Agile, PMP / other

· Knowledge of healthcare and / or end of life care and the Hospice movement

· Knowledge of the geographical area covered by the service

· Experience of culture change / change management

· Experience of HR / People processes

· Experience of public speaking

Our offer to you:

· Salary £35,000 per annum

· Contributory pension scheme

· 25 days annual leave plus Bank Holidays

· Annual leave purchase scheme

· Free onsite parking at Head Office

· EAP - Employee assistance programme

· Development opportunities

· Local gym discounts

· Volunteer ‘Give a Day’

· Mileage allowance

· Cycle to work scheme

· Flexible working

· Staff complementary therapy days

· Onsite (head office) employee counselling

· Wellbeing focus including dedicated wellbeing room

· REAL job satisfaction – knowing that your work means something and your contributions to continuous improvements matter

How to apply:

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand the value that diverse thought, background and experience brings to an organisation which helps us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by clicking apply online before 23:00 Sunday 08 December 2024.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service (DBS) and Right to Work.

Permanent contract

Part time - 20 hours per week

£32,362.24 FTE - £18,492.71 pro rata

Location: Dalston, London

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Data Protection, Records and Archive team within the Legal and Governance Department. The team manages the data protection, records management and archive services for The Children's Society.

Your role will support the Archive Manager with the operation, development and promotion of The Children's Society Archive,

TYPE OF PERSON WE'RE LOOKING FOR/ WHAT'S EXPECTED OF THEM

We are currently looking for an archivist to join our dynamic, ambitious team.

A key part of this role will be your ability to undertake a wide range of activities and processes to deliver an effective archive service for the organisation.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-A postgraduate qualification in Archives and Records Management

-Experience of working in archives and using archival collection management systems such as CALM

-Experience of appraising and cataloguing large archive collections in accordance with ISAD(G)

-Attention to detail and be able to work quickly and efficiently whilst maintaining a high degree of accuracy

-Good communication skills, written and verbal

-Ability to work independently and as part of a team collaborating with others as needed.

INFO ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on Monday 23rd December 2024.

Interviews will be held on 14th and 16th January 2025.

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