Data Officer Jobs

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

We are delighted to introduce this job opportunity at the Culture Trust Luton for a 0.5 Project Manager. Through a successful funding application to The National Lottery Heritage Fund, we have been awarded £177,513 funding to deliver a Resilience project called ‘Reconnect’. This multi-faceted project explores the Trust’s customer services, sites and operations. There is also funding to deliver events and consultations as well as creative activities to promote engagement and volunteering. The Project also has a budget for making operational improvements that have been identified through the project.

We seek an experienced Project Manager to draw together the delivery of this project, coordinate specialist consultants, creatives and community groups and work with the Culture Trust Team on exploring and embedding change.We are a progressive, Luton-based, arts and cultural charity with a mission to connect communities through culture and creativity. We welcome 250,000 people across the year to our stunning heritage sites; the Hat Factory Arts Centre, Hat District creative workspaces, Wardown House Museum and Gallery, and Stockwood Discovery Centre. The Reconnect Project will work across all our functions, but there will be a particular focus on Stockwood Discovery Centre for community activities and volunteering. 

This role is responsible for setting and delivering the fundraising strategy and meeting fundraising
targets for Lakeland Arts. Leading a team and working closely with the Chief Executive Officer and
Senior Team, this position suits a fundraising professional with a track record of securing high level
income, strong and inclusive leadership skills and the ability to develop successful relationships.
Areas of responsibility include leading capital projects, corporate and major donor income
generation and providing leadership and direction for the Membership and individual giving
schemes led by the Development Officer. Working with the Development Office and a Development
Assistant you will build, grow and nurture relationships with supporters and external stakeholders to
raise funds to support our programme of exhibitions, participation activities and conservation
projects.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it 

About the role 

This is an exciting opportunity for a marketeer to use their expertise to support on our new 10-year strategy for ending homelessness. 

The Marketing Lead will collaborate with colleagues to deliver marketing plans and advice to support the objectives of their work. We’re looking for someone who’s great at building stakeholder relationships – including our fundraising and corporate partnership teams. 

You’ll be playing a key role in some of our biggest external campaigns. We’re looking for someone who can produce bold campaigns and communications, while providing strategic marketing input to make sure all work is integrated, audience led and impactful.

About you 

We are looking for someone who has:

• Experience of planning and delivering integrated marketing campaigns 

• Experience of using audience insights 

• An understanding of the importance of brand 

• Experience working with internal stakeholders, preferably including colleagues in fundraising and corporate partnership teams.

• Experience of working with external agencies to deliver campaigns.

• Exceptional organisational and project management skills 

• Experience of managing or mentoring 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15 December 2024 23:55

Interview process: Competency-based interview + presentation task

Interview date and location: W/C 6 Jan 2025 online via Microsoft Teams 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

We are looking for a manager to lead our small team of dedicated and committed Community Sight Loss Advisors and the implementation of our technology support service.

The role will involve recruiting, training and supporting a team of tech volunteers, the planning and delivery of tech training events to groups and individuals, alongside line management of four Community Sight Loss Advisors to ensure our existing advice and peer support services continue to be delivered to a consistently high standard.

Prior experience of working with sight loss is not required, and comprehensive training will be provided.

Events Assistant
£25,300 pa plus excellent benefits
London Bridge, London
35 hours per week, full-time 

The Events Assistant[CF1]  is a crucial role at the College as you will help and support colleagues in the delivery of events, from administrative assistance in planning the events, to the production of event documentation, branding or collateral, in addition to liaising with events stakeholders, including speakers, programme leads and delegates.  

As Events Assistant, you will provide comprehensive administrative support for online event registration, delegate bookings, delegate communications and associated queries. You will be the first point of contact for event queries, so maintaining a good knowledge of College events and other relevant activities is essential.

Assisting in the research and promotion of opportunities for sponsorship for all events, you will distribute sponsorship packages, confirm sponsorship acquisitions and ensure requirements are fulfilled onsite. You will also produce proposals for assigned events, including timelines, venues, suppliers, draft budgets and staffing requirements.

Reporting to the Head of Marketing and Events, you will help with the delivery of College conferences and study days by providing administrative support for the development of programmes and course materials, whilst also collating and reporting on key event statistics to support the evaluation of the events programme.

With a good level of education,[CF2]  you should have a background in customer-facing roles, be an excellent verbal and written communicator and have experience of interacting via email, telephone and in-person.

With an understanding of GDPR and an excellent level of computer knowledge, keyboard skills and software, you should be able to use and format documents on the Microsoft platform and have the ability to learn new software packages.

Knowledge of events and conferencing, including the processes surrounding the delivery of events, as well as experience of event administration would be desirable. Research and data analysis skills along with the ability to use social media to promote activity would also be advantageous. Travel across the UK and occasional overnight stays are part of this role.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.

At The Royal College of Emergency Medicine, you’re part of an ecosystem of support dedicated to caring for people in crisis. You’ll join a diverse team of high-performing, passionate individuals dedicated to a mission that matters - each with the courage to try new things, take the initiative, and hold themselves accountable. You’ll craft a career with real purpose, supported either by one of our structured career paths or by bespoke training investment that reflects your unique passions and ambitions.

You’ll find an organisation centred on culture and driven by the ethos of respect, integrity, collaboration and innovation that sits at the heart of our college values. Here, we’re continually striving to do things better, together. And you’ll benefit from systems designed to support you to be at your best, with investment in cutting-edge technology, learning, and empowering working practices. Whether we’re engaging directly with our members or developing our crucial support functions, we’re each an equally vital part of RCEM’s success. It’s a breath of fresh air, in service to a socially-critical mission. RCEM. Where a meaningful career is a rewarding career. 

At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

For further information and to apply, please send your CV and covering letter via the application link. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website. 

It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting. 

Closing date: 6 December 2024.

As Complex Needs Practitioner you will engage young people in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

Birmingham Young People’s Service provides holistic support services for young people 10 to 25 with needs related to alcohol and substance misuse, including those that are affected by a family members alcohol and substance misuse.

All Complex Needs Practitioners are expected to work days, evenings, and weekends across the community and within our multi-agency partnership settings, when required, which will need a flexible working pattern from the successful candidate. The caseload will include a mixture of community and multi-agency referral pathways including health, social care, education, youth provision, and criminal justice.

As an energetic and confident self-starter, you will have a qualification in health/social care, youth and community work (e.g., NVQ Level 3 or above, Dip SW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we will consider candidates with experience of working in the health & social care field, education settings, alcohol, and substance misuse fields with a commitment to complete NVQ Level 3 Health and Social Care.

Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You will also need a flexible approach, excellent record keeping and report writing skills. We also work on an outreach basis, with a central hub base at our head office.

We have two vacancies available – they are full-time permanent roles requiring the post-holder to work 37 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Regional Workforce Lead

We are recruiting three Regional Workforce Leads nationally, for coverage across the seven NHS regions (Northeast, Northwest, London, East, Midlands, Southeast, Southwest).

Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!

Position: Regional Workforce Lead (x3 vacancies)

Location: Hybrid · England, UK. We have three vacancies nationally, (across the 7 NHS regions: Northeast, Northwest, London, East, Midlands, Southeast, Southwest) and will involve some travel.

Hours: Fulltime

Salary: £30,000 - £36,000 (GBP). Depending on skills and experience - new starters generally join at the beginning of the band.

Contract: Permanent

Closing Date: Wednesday 11 December 2024 at 12:00pm

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

About the Role

The Workforce Leads will play a crucial role in the recruitment, onboarding, and training of IPS Employment Specialists within their designated regions. You will support the scale up of the IPS workforce by ensuring high-quality recruitment processes, comprehensive training programs, and effective onboarding practices. The Workforce Leads will work closely with IPS Grow Regional Managers, local and national stakeholders, including NHS services, to recruit the IPS workforce needed to achieve high levels of employment outcomes for IPS clients.

You will provide specialist support to services embarking on recruitment campaigns, monitor their effectiveness and share learning. You will also provide hands-on support for recruitment efforts and training.

This will vary according to the service need, but could include headhunting, sifting CVs, preparing for interviews, shortlisting and training.

Responsibilities include:

• Recruitment and Onboarding
• Training and Development
• Relationship Management
• Quality Assurance and Reporting
• Communication and Collaboration

About You

You will have proven experience of recruitment within the healthcare system or substantial involvement in healthcare-related recruitment is essential. This includes interviewing, evaluating candidates and making hiring recommendations.

You will also have:

• Experience in delivering training programs and workshops, with a focus on adult learning principles and effective onboarding practices.
• The ability to influence others
• Excellent organisational skills, with the ability to manage multiple priorities, create project plans, and meet deadlines.
• Creative thinking and problem-solving skills, with the ability to quickly understand challenges and develop effective solutions.
• Shared values - a passionate belief that helping people to achieve appropriate employment can transform their lives. We hope you will share this, as well as the organisations other core values.
• A thirst for learning and self-development and sharing that learning with services and stakeholders.
• Commitment to travel. The role will likely involve significant travel to build relationships and provide hands-on support as well as meeting with IPS Grow team members from across England.

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include Recruitment, Training, Training and Development, Learning and Development, HR, Recruitment Lead, Training Lead, Training and Development Lead, Learning and Development Lead, HR Lead, Recruitment Officer, Training Officer, Training and Development Officer, Learning and Development Officer, HR Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Talent Set are delighted to be working with Sue Ryder to find their new Social Media Manager. 

The charity offers a flexible working environment, with hybrid working one day per week from their London office.

This role will report into the Senior Digital Manager and will have 2 direct reports. You will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages and lead paid activity across Meta and other channels, managing ad accounts to support income generating activities, including fundraising and retail, promotion of online bereavement support services, and to support brand awareness activities. 

Key Responsibilities:

•  Collaborate with colleagues across Marcomms and provide strategic recommendations to maintain an integrated approach to all social media activity. 
•  Plan and implement organic and paid social activities for our ongoing, recurring and one-off campaigns across a wide variety of 
•  Support the Senior Social Media Officer to grow and maintain our national and local social media channels by planning and creating high-quality and engaging content.
•  Work with the Social Media Assistant to oversee daily moderation, adhering to Sue Ryder’s safeguarding processes. This includes moderating and responding to questions and messages, gathering qualitative insights from feedback and taking part in our weekend cover rota. 
•  Support the Senior Social Media Officer and Social Media Assistant to ensure that our retail social media pages are optimised and posting engaging content, and that our shop Facebook pages are well-managed for the shops to promote their activities.
•  Manage our ongoing reporting across organic and paid social media to help us continually evaluate our strategy, ensuring our channels are regularly optimised and using data and insight to inform decisions. 
•  Provide training and support to colleagues and teams across the organisation to improve their understanding of how Sue Ryder uses social media and how it can be beneficial to their own activity.
•  Maintain and update our social media policies and guidance for staff and volunteers using social media on behalf of Sue Ryder or to promote our work within their own networks. 
•  Out-of-hours moderation cover as required and this role will participate in our weekend cover rota.

Person Specification: 

•  Experience of managing and reporting on a large and busy portfolio of social media accounts across multiple platforms 
•  Experience in planning, sourcing and editing content in a range of formats (image, video, graphics) for social media, with excellent copywriting and proof-reading skills and a keen eye for detail
•  Experience of planning, implementing and optimising paid social media campaigns across a range of objectives, durations and budgets
•  Knowledge of content scheduling and co-ordination tools such as Sprout Social
•  Knowledge of social media monitoring and listening tools
•  Experience and understanding of optimising a social media strategy, including securing buy-in from colleagues across the organisation
•  Strong line management skills and the ability to influence colleagues from other directorates
•  Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
•  A can-do approach, with a positive attitude and willingness to support others across the organisation
•  Experience of working across a multi-disciplinary team, prioritising content for relevant channels where necessary
•  Experience of monitoring social media out of office hours within a framework

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

Safer London is passionate about its work with the most vulnerable and at risk young Londoners and we are looking for someone who understands the importance of working in true partnership with the organisation to support our employees to deliver Safer London’s objectives.

If you are a committed and resilient HR professional, a member of the CIPD and believe you have what it takes to help us to improve the lives of young Londoners and their families by providing high quality support to our staff please apply.

What the role involves: leading on the development of our People and Leadership strategies: monitoring and supporting compliance with HR policies; talent acquisition and retention; supporting employee well-being; developing our equity, diversity and inclusion processes; leading on organisational change and development.

In exchange we offer: a range of benefits including agile working, flexible working, a contributory pension scheme, interest-free Season Ticket Loans, a Cycle to Work Scheme, access to a Mental Health Helpline, Death in Service Benefit, an initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.

JOB DESCRIPTION  

Support Service Assistant 

Contract: Permanent 

Base: 

Post holder will be expected to travel locally and to any Being There office as required. 

Salary:

£12.00 per hour + car allowance + mileage allowance

Hours:

Minimum 6 hours a week up to 21 hrs when covering 

Key Responsibilities 

To manage the day to day running of our branches volunteer service, offering emotional and practical support to those with cancer and other life-limiting illnesses, along with those closest to them, such as family, friends and carers when our branch managers are on annual leave or ill. 

Main Duties 

• To provide cover at any of the 5 Being There branches 
• To take client referrals and liaise with relevant health, social service and voluntary services staff 
• To attend and assist at social groups, excursions and support meetings at any branch as required 
• To arrange client transport for medical appointments 
• To attend client support group 
• To ensure ongoing support for clients 
• To record accurate details of each contact with clients always maintaining confidentiality 
• To deal with mail, correspondence and office paperwork as agreed with branch managers 
• To answer telephones and take messages as necessary
• To collate orders for stationery for all branches 
• To drive clients to and from medical appointments and social events when no volunteer is available 
• To assist with print distributions, local promotions, presentations and publicity as required 
• To answer telephones and take messages as necessary 

Accountable to:  Chief Executive Officer 

Person Specification 

We only consider inviting to interview people who show that they possess the required experience, skills and personal attributes, as outlined in the table below. When completing your application, please use examples from your professional and personal life to illustrate how you fulfil all the criteria to be assessed at application stage. 

Being There is committed to fighting racism and other forms of oppression. We want to be a great employer for all our staff regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. We want to ensure that Manchester becomes a place of greater equity and inclusion. One thing we do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Manchester, and particularly those communities we know face late diagnosis of life limiting conditions. We particularly encourage applications from those communities and from anyone with experience of living with life limiting conditions, either themselves or a family member. 

• Relevant work experience in a similar role, preferably in the community or voluntary sector 

•  Organise recruitment of volunteers in liaison with volunteer recruitment co-ordinator 

• Attend social groups when covering 

• Drive clients to appointments when no volunteers are available 

• Answer the telephone and take messages 

• Deal with mail, correspondence and office paperwork as agreed with branch managers 

• Ability to communicate effectively with a wide range of people through a variety of different methods. 

• Excellent numeracy, literacy and report writing skills with the ability to maintain accurate records. 

• Skilled in building and maintain relationships with a wide range of stakeholders. 

How to Apply 

If you would like to discuss the job before applying, contact Vikkey Chaffe, CEO,

Applications must be submitted using our application form, CV’s will not be accepted. 

Deadline is 12 noon on 13th December 2024 

Late applications won’t be accepted. Those who don’t adequately demonstrate how they fulfil the criteria required at application stage, will not be considered for shortlisting. 

Interviews for this post will be held in January 2024. Successful candidates will be contacted, no later, that the 17th December 2024. Interviews will be held in person, venue to be confirmed but will be in Manchester. 

If you have not heard from us by two weeks after the deadline, please assume that you have not been shortlisted on this occasion. The organisation regrets that it cannot provide feedback to unsuccessful applicants at the shortlisting stage. 

Use your communication skills to help inspire the UK Church to participate in sharing the gospel with people in hard-to-reach places.

About us

At Feba UK, we are passionate about God’s mission, and the creative use of radio and other audio media to inspire people to follow Jesus. We have a particular heart for people in places considered closed or hard-to-reach: where people might not hear the gospel by any other means, or where it’s difficult to be a Christian.

About our development

Since Feba UK was established 65 years ago to help communicate the gospel by shortwave radio, much has changed with big shifts in technology, missiology and geopolitics.

We no longer operate radio infrastructure or ‘send’ missionaries from the UK. Instead, we support local partners with training, expertise, prayer, and funding to produce culturally appropriate programmes in the listener’s ‘heart language’. Radio and other audio technology means they can reach people at scale and follow up in-person as listeners respond.

Today, our model of working with local, indigenous partners has a powerful impact in parts of Africa, Asia, and the Middle East.

About the role

We now seek a Head of Communications and Engagement to focus on engaging the Church in the UK, where increasingly fewer churches see world mission as a priority. This role will take the lead on changing this, inspiring the Church through Feba UK’s ministry, reawakening its members to the power of the gospel of Jesus Christ to bring transformation to some of the most disadvantaged and oppressed communities around the world.

About you

You will be a communications and engagement leader with a track record of developing and delivering high impact communication strategies who is adept in using digital and non-digital media. You will come with an empowering, prayerful and servant-hearted leadership style that listens deeply and fosters collaboration, and you will have a passion for mission.

If this sounds like you, we would love to hear from you. For more details including how to apply please see the appointment details attached. Closing date 6th January.

Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Profession / Technical

*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products. 

Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS. 

You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.

But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.

We’re looking for the successful candidate to have proven experience in areas such as:

• Using a clearly defined digital project management methodology.

• Developing and executing product strategies and roadmaps.

• Overseeing the product development lifecycle. 

• Maintaining the highest quality, compliance and accessibility standards. 

• Collaborative working with cross-organisational stakeholders 

You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. 

This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.

Closing date for applications: 9:00 on Monday 9 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Digital Experience Manager

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• £39,784 (outside of London); £42,087 (within London)
• 35 hours per week
• Permanent
• Home-based, with regular travel to London and Bristol
• Closing date: 8th December 2024
• Interview date: w/c 16 December 2024

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Digital Experience Manager with a background in managing and developing websites and digital products, as well as previous experience of line management, to join our friendly and expert Digital Team.

As the Digital Experience Manager, you will be responsible for creating and maintaining a high-quality, accessible and customer-focused online brand presence by optimising content, journeys and audience experience on our website and other digital platforms. By collaborating with specialists internally and externally across UX, UI, development, SEO, content strategy and content management, you will ensure that the overall digital experience meets brand goals and audience needs by being holistic and engaging and inspiring action. 

You will line manage the Developer and Digital Product Officer, providing engaging and motivating leadership, management and personal development support.

You will champion the voices of children and young people with cancer, and their families in everything you do. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Lead on the digital experience strategy for the organisation. Using insight to design, implement, test, measure and optimise as needed.
• Product Ownership of the website experience and content strategy for the site, liaising with internal stakeholders as needed.
• Provide expertise around digital journeys, to continually optimise and improve these, across service delivery and fundraising activities.
• Own the overall roadmap for development on the website and work across teams to support the integration and adoption of third-party digital platforms. Prioritise functionality improvement across the team.
• Establish reporting dashboards and models to use website performance, user insight and other digital and campaign metrics to optimise and develop content and journeys, and to monitor the success of new improvements. P
• Develop our approach to user and audience insight and testing to inform improvements and decision making, use data and analysis to identify opportunities for improvement. 
• Lead on SEO, ensure our website content follows SEO best practice, and work on strategies to improve our position in search engine results pages. 
• Accessibility – ensure that our website meets accessibility standards both from a functional perspective and content design.
• Collaborate with teams across the charity on digital experience initiatives that align with overall business goals: manage the optimisation of our digital platforms and design customer-centric strategies that improve user experience, increase satisfaction and loyalty. 
• Take an active role in developing and embedding new ways of working, establishing relationships with other teams and work alongside the Head of Digital to raise the profile and understanding of the team across the charity.

What do I need? 

The key skills we’re looking for in this role are:

• Demonstrable knowledge and experience of website management, including managing agency relationships.
• An understanding of end-to-end customer journeys and delivering excellent and engaging user experiences. 
• Working with content management systems and optimising content for SEO.
• Using GA4, monitoring and reporting on trends and interpreting data for action.
• Experience of project managing website development, including scoping, briefing, testing and deployment.
• Involving people with lived experience through co-creation, co-production and evaluation.
• Experience of line managing people and an ability to motivate a team.
• A confident collaborator, able to influence, negotiate and build positive working relationships. 
• A good understanding of accessibility standards for technical development and content design.
• Financially astute, contribute to setting budgets and overseeing spend. 

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

You may also have experience in the following: Digital Marketing Executive, Online Marketing, Email Marketing, Digital Marketing Co-ordinator, Digital Marketing Specialist, Executive, Social Media, SEO, SEM, PPC, Marketing Analytics, Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc. REF-218 191