Data Management Jobs
Senior Facilities Officer - Project Management
Salary Range: £34,362 - £40,089 per annum
Hours: 35 hours per week
Location: St James’s Square, London SW1
Closing date: 8th July 2024 @ 9:00am
About The London Library
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
The London Library is planning a major, multi-year building project and is looking for a Senior Facilities Officer - Project Management to work within the Buildings and Facilities Management team to help support and deliver the project.
As part of a small, hands-on team, this new role will also support the Library’s maintenance and improvement programmes, arranging contractor works and providing liaison with colleagues across the Library. The post reports to the Buildings & Facilities Manager. Some weekend and out of hours working will be required.
About you
You will hold an appropriate formal qualification within a relevant discipline, with previous experience of facilities project management, preferably in the charity, cultural or not-for-profit sector. A proven background in either FM or managing numerous refurbishments and maintenance projects is essential, along with experience of working in construction and maintenance environments, understanding and compliance of H&S law and construction regulations.
Experienced in managing budgets and project finance, the ability to build client and stakeholder relationships using exceptional inter-personal and communication skills, with a collaborative approach to achieving organisational goals on time, whilst working accurately and methodically, are all a must.
You are pleasant, approachable, welcoming, helpful, and responsive even under pressure, willing to turn a hand to whatever needs doing on occasion, with a flexible approach to working hours, including out of hours cover.
We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.
The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.
The Miscarriage Association is a national charity dedicated to providing support and information to anyone affected by the loss of a baby in pregnancy. We also raise awareness of the impact of loss, advocate for those affected and challenge the taboos that can make miscarriage a lonely as well as distressing experience.
We do this by offering staffed support services (telephone helpline, live chat, email and DM), a network of peer support groups, a comprehensive website and a range of highly regarded patient leaflets. We also provide training and resources for health professionals and employers, contribute to research and ensure the patient voice is heard by policy and decision-makers.
We are about to begin a new chapter in our 40-year history, with ambitious plans to ensure our trusted services and support reaches even more people affected by this often-heartbreaking experience.
We are now looking for a Head of Operations and Service Delivery to help us develop and deliver our core support, information and training services in line with our new three-year strategy. Working alongside the CEO, you will contribute to the charity’s strategic vision and plans and help to translate these into operational activity and KPIs.
Managing a staff team of four, you will be responsible for ensuring the expansion and smooth running of our helpline, live chat and other direct contact services, putting in place effective systems to measure the quality and impact of these.
You’ll oversee the volunteers’ strategy and programme and manage and develop our training offer for health professionals and employers, working with the staff team and freelance support to deliver these.
Working alongside the support and communications team, you will also oversee the production and distribution of our highly regarded patient information leaflets, ensuring they are regularly reviewed and updated.
You will also support the CEO in day-to-day operations of the charity: liaising with our IT, telecoms and other suppliers; reviewing and updating, where necessary, HR policies and procedures; looking after day-to-day financial processes; and general risk management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 12 July 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
Charity People is thrilled to be working with Latymer Foundation in the recruitment for a Fundraising Manager. The person in this role will be a pivotal member of a brilliant development team.
Job Title: Fundraising Manager
Location: Hammersmith, London - 3-4 days a week in the office during term time and full time working from home during school holidays
Contract: Permanent and full time - 37.5-hour week, Flexible working hours between 08.00 - 19.00 Monday - Friday
Salary: £45K
About the organisation
2024 marks a hugely important milestone for the Latymer Foundation - its their 400th anniversary!
The Latymer Foundation at Hammersmith was established in 1624 by Edward Latymer, a lawyer and local landowner, with the aim of offering financial support to eight children living in the area, providing them with clothes and giving them an education. An education which would not otherwise have been possible for them to access.
Today, the Foundation runs Latymer Upper and Prep School and one of its main aims is to provide bursaries (financial support for school fees) to as many local children as possible, ensuring that any promising and talented child can access a first-class Latymer education, regardless of their family's financial situation.
As of September 2023, the Foundation is supporting bursaries for 1 in every 5 students at Latymer Upper School, and is aiming to increase this to 1 in 4 students by 2024.
The Role
Reporting to the Director of Development, the Fundraising Manager is a key member of a sector leading development team. Latymer's bursary programme is one of the most successful in any UK independent school. Since 2002, the number of pupils receiving means tested support has grown from just 7 to more than 280 as of September 2023, the majority of whom receive between 75-100% fee remission.
This growth has only been possible thanks to philanthropy through the Latymer community: parents, alumni, Governors, staff, and students.
The Fundraising Manager is at the heart of the community fundraising, focussing on the full cycle of cultivation, solicitation and stewardship
Responsibilities:
* Develop and deliver the strategy and tactics to increase giving and participation in support of our annual bursaries appeals (including Upper School and Prep) using a range of channels and touchpoints (e.g. DM, digital, phone campaign, events, face to face)
* Design the stewardship matrix and tactics to thank our supporters and develop compelling content that surprises and delights our donors, including events and the delivery of our annual campaign impact report, Campaign Review
* Provide a supporter experience that increases conversion and retention and builds long-term commitment to the Foundation, especially important this year as we celebrate Inspiring Minds and start to focus on future campaigns
* Develop case studies to illustrate the impact of donations across communications and devise ways to increase opportunities to see these stories
* Utilise insight and data to set, monitor and evaluate appeal/activity performance and inform future tactics
* Manage the process of researching potential donors and other potential supporters of the Foundation
* Manage portfolio of leadership giving donors to make individual approaches to mid-level donors in support of the Bursaries Appeal
* Work closely with the Bursaries Appeal volunteers to raise awareness of the bursaries
* programme and increase giving particularly amongst current parents
* Oversee the student-led bursaries fundraising Club (RAISE)
* Prepare the annual budget proposal for all fundraising appeals for submission to the
Director of Development, focussing on ROI for fundraising channels
* Manage the Fundraising Assistant ensuring they have the direction and resources to be successful in their role
About You
This is a great opportunity for an able and enthusiastic person to make their mark in a busy and successful department.
* Have previous fundraising experience;
* Take an innovative approach to meet and exceed targets;
* Be a confident, assured communicator in English, both in written and verbal form;
* Be focused, well organised, proactive and efficient;
* Be curious and solution-focussed when faced with challenges;
* Be capable of working effectively under pressure and changing priorities;
* Demonstrate good IT and have previous experience of Raiser's Edge or other CRM database.
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Percival are excited to be working exclusively with Whizz Kids to help them recruit for a new Senior Trusts and Foundations Manager to join their growing team. This role will be responsible for leading on high value trust and foundations fundraising in collaboration with the Head of Trusts and Foundations and the wider team.
Whizz Kids are the UK's leading charity for young wheelchair users and they have an important job to do: empower young people. Working with their colleagues, partners and incredible supporters, they act with integrity and passion to build a society where every young wheelchair user is mobile, enabled and included. If you have the passion, drive and determination to help them achieve their vision, they'd love to hear from you.
Title: Senior Trusts and Foundations Manager
Salary: £44,000 per annum
Working Pattern: Full Time
Contract Type: Permanent
Location: London, hybrid with two days a week in office
As the Senior Trusts and Foundations Manager you will be responsible for researching suitable five and six figure funding opportunities that are in line with Whizz Kidz's strategic plan and fundraising priorities. New business will be an initial key focus for the role, the post holder will also manage a number of existing high value grants and ensure strong stewardship of existing partnerships.
They are looking for fundraisers with experience of identifying and successfully securing five and six figure grants from Trusts and Foundations. The ideal candidate will have an excellent ability to prospect research for funding opportunities and manage trust fundraisers to get the best results.
Recruitment Timeline
Deadline for Applications: As soon as possible
1st Stage Interviews: As soon as possible
We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.
The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don't hesitate to contact our Recruitment Director Adam on
To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy that you can find on our website.
We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of an Individual Giving Officer for their fast-expanding fundraising team.
What’s on offer:
Salary: £33-£43,000 per annum dependant on experience
Working Pattern: Hybrid working from their Bloomsbury office (Central London)
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate.
Key duties for this role include:
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Support the development and delivery of individual giving fundraising campaigns to optimise sustainable income and long-term value in line with the Charity’s newly agreed fundraising strategy.
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Project manage activity designed to deliver warm engagement and supporter acquisition across all relevant channels - for example, social media, paid search, SMS, email, inserts and mail.
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Collaborate with colleagues in the Data Management, Fundraising and Communications teams to ensure individual giving activity is appropriately supported.
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Lead on data selections for Individual Giving fundraising campaigns to deliver the best long-term ROI and insightful testing; working closely with the Data team and ensuring that data is handled sensitively, confidentially and is GDPR compliant.
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Support the Individual Giving team with forecasting and reporting across financial and non-financial KPIs in relation to the Individual Giving programme.
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Support the Individual Giving team with the establishment and roll out of a Mid-Value donor fundraising programme.
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Work collaboratively to ensure a seamless approach to the acquisition and development of donors, developing supporter journeys that encourage further engagement through other fundraising products and increasing lifetime value.
We’re looking for the following skills & experience:
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Demonstrable experience of project management across a range of direct marketing channels including print and digital.
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Strong copywriting and creative writing skills.
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Experience in researching content for fundraising and marketing materials.
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Experience of working collaboratively with creative, print, digital & media agencies to get the best results.
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Experience of using social media to target, communicate with and engage supporters.
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Experience of supporting the planning and budgeting process within an individual giving context.
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Experience of legacy marketing is desirable
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Are you passionate about using data to drive social change and improve outcomes for women who are in or at risk of contact with the criminal justice system?
Join The JABBS Foundation as their new Database & Impact Manager and make a real difference!
Salary: £49,487.50
Team: Women and the Criminal Justice System
Location: Birmingham / London (Hybrid working model)
Duration: 2-year contract, with the possibility of extension
Hours: Full-time (35-hour week), flexible hours considered (minimum 28 hours)
Benefits: 11% pension scheme, 25 days annual leave and flexible working
The JABBS Foundation is dedicated to supporting women who are in or at risk of contact with the criminal justice system. They partner with women's centres across the UK to develop their capacity to use data to improve outcomes and drive their influencing work. They are passionate about justice, rights, and empowering women.
The Role:
As the Database & Impact Manager, you will play a crucial role in managing, customising, and optimising their case management software, Microsoft Dynamics. You will work closely with stakeholders, including Pragmatiq, the University of Birmingham, and Trust Impact, to enhance data capabilities and build data maturity across their network.
Key Responsibilities:
* Database Development & Management: Design, develop, and maintain Microsoft Dynamics for women's centres. Lead on requirements gathering and improvements to enhance functionality and user experience.
* Training & Support: Train team members and stakeholders on Microsoft Dynamics and Power BI, fostering a positive data culture.
* Compliance & Best Practices: Ensure compliance with GDPR and data retention policies. Lead the annual IT audit for Microsoft Dynamics.
* National Travel: Occasional travel to women's centres and other locations across the UK (estimated two days a month).
Who We're Looking For:
We are seeking a dynamic individual with extensive experience in database administration and development, particularly focusing on case management systems. You should demonstrate a strong passion for justice and rights, coupled with exceptional communication skills and a collaborative mindset.
This involves:
* Proven track record in successfully delivering complex projects.
* Experience in creating and delivering training materials for diverse stakeholders.
* Proficiency in Microsoft Dynamics and Power BI is highly desirable, but we can consider experience with similar software.
* Knowledge of GDPR and data protection requirements.
This role combines database administration with impact and learning. While extensive expertise in database administration is required, they welcome applicants who are committed to developing their skills in impact and learning. Ideally, you will have previous experience in the social sector, specifically within the charity and non-profit sector. However, individuals with similar backgrounds are encouraged to apply.
If you are committed to making a positive impact and meet these qualifications, we would be thrilled to hear from you. Please send a copy of your CV or profile to Priya Vencatasawmy and Neil Hogan at Charity People.
Closing date: 9am Friday the 19th of July
Due to the sensitive nature of the role, we are accepting applications on a rolling basis, if you are unable to meet the deadline, please let Neil know.
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We Are Survivors are looking for therapists to come and join our ever-growing Community Services team.
The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for several new members of staff to help us achieve this.
You will help us to provide key services across Greater Manchester. The Community Team is made of Therapists and Community Development Workers to support men and boys to access the services they need. The roles we are recruiting are to grow this from our central hub wider across Greater Manchester.
Trauma Informed Therapist (Part Time)
Role Purpose
To deliver quality assured trauma-informed therapeutic services to primary and secondary beneficiaries.
Main Duties and Responsibilities
• Deliver trauma-informed therapeutic services.
• Accurately record clinical interventions.
• Undertake specific therapeutic projects as directed by the Senior Management Team
Senior Trauma Informed Therapist (Full Time)
Role Purpose
To deliver quality assured trauma-informed therapeutic services to primary and secondary beneficiaries.
Main Duties and Responsibilities
• Lead peer-mentoring support to trauma-informed therapists.
• Deliver trauma-informed therapeutic services.
• Lead accurate clinical record keeping of therapeutic service interventions.
• Lead the supervision of therapeutic services waiting lists.
• Undertake specific therapeutic projects as directed by the Senior Management Team.
Do you feel you could support We Are Survivors in providing key services to male survivors and their loved ones? Then take a look at the role profile we have available below:
- 1 x Full-Time (37.5hrs) Senior Trauma Informed Therapist - £29,870
- 1 x Part-Time (22.5hrs) Trauma Informed Therapist - £27,810 (FTE)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is home-based within regular commutable distance to London and the Southeast
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
The Philanthropy and Partnerships Officer will be an adaptable people person, capable of developing meaningful and positive relationships with a variety of supporters and organisations. They will have excellent attention to detail and be comfortable learning and utilising data systems to inform donor outreach. They will seek to build successful and collaborative relationships within the Philanthropy and Partnerships team and the wider Major Giving and Partnerships team in addition to other internal stakeholders.
Principal duties include:
- Proactively cultivate and steward current, prospective and lapsed mid-value individuals and organisations to develop relationships, deepen connections, and secure mid-donor income.
- Work with the Philanthropy and Partnerships Manager to further develop and implement the mid-value giving strategy.
- Direct outreach communications including phone, email, letter, and face-to-face meetings with a large number of different mid-value supporters and prospects.
- Ensure useful, accurate and clear record keeping on the fundraising CRM (Salesforce) to allow us to identify connections and build our networks.
- Use multiple web-based data platforms to identify prospects, opportunities and trends as well as accurate reporting and analysis.
- Contribute creative and innovative ideas for developing and improving our mid-value donor journeys.
- Assist the organisation and delivery of events for the wider Major Giving and Partnerships team as required.
- Promote Sponsor a School (SAS) as a key product for mid-value givers and ensure SAS supporters have an excellent donor experience with Mary’s Meals.
- Contribute to income and expenditure budgets and forecasts.
- Collaborate with other teams including Supporter Care, Marketing and the Grassroots team to ensure high-quality stewardship and acquisition of mid-value donors.
- Be prepared to act as an ambassador for Mary’s Meals at public and Mary’s Meals organised events, and to deliver pitches, speeches or presentations to a wide range of audiences.
- Travel as required to meet supporters or attend events.
Please see the recruitment pack for full list of duties and further information by selecting the Charity Job apply button.
Interview date: Wednesday 10th July
Reports to: Chief Executive
Direct Reports: AV Technician
Contract: Permanent, full time (35 hours per week)
Location: Institute of Psychoanalysis, Byron House, Shirland Road, London W9 2BT
About the Institute of Psychoanalysis
The British Psychoanalytical Society was founded in 1913. With around 500 members, we are a UK wide and international community of professionals, dedicated to helping people enhance their lives through an intensive talking therapy, psychoanalysis. The Institute of Psychoanalysis (IoPA) is the outward face and training body of the British Psychoanalytic Society.
Purpose of the job
The Head of Digital will be responsible for leading our digital, IT and information systems. They will also have oversight of AV and for the technical development of online education materials.
The post holder will lead the digital transformation of the organisation, continuously improving the effectiveness and impact of the Society. They will lead resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with business requirements. This will involve leading end to end delivery digital projects, including technology delivery and change management required to improve, implement and embed digital systems, IT infrastructures and processes.
Main responsibilities
- Project manage major digital projects and ensure relationships with external stakeholders and engagement with Members, Staff and Service Users are all managed effectively.
- Research solutions and make recommendations for the improvement of systems and infrastructure.
- Appoint suppliers of digital services and oversee the Institute’s relationships with them, ensuring they provide a high-quality service and value for money.
- Provide first line support to staff, responding to basic technical queries and issues, such as password resets, software installation, and troubleshooting common hardware and software issues.
- Manage the IT infrastructure and security of the CRM system.
- Ensure the smooth operation of the CRM system, including user access management and working with our support provider to carry out data backups and system updates.
- Implement and maintain robust security measures to protect customer data and ensure compliance with organisational policies and industry regulations.
- Troubleshoot and resolve technical issues related to the CRM system and collaborate with stakeholders to identify and implement improvements to the system's performance and functionality.
- Establish services in line with industry standard service design principles.
- Keep on top of new and innovative ways to present the Institute’s digital content, proposing and experimenting with ways to develop its content in line with changing digital trends and audience preferences.
- Manage and develop the Society’s AV presence for in-house seminars and events as well as online AV requirements.
- Technical development of online educational products.
- Oversee financial aspects including budgeting, budget review and procurement.
Other responsibilities
- Work to increase the number of people reached through the Institute’s web presence and to build repeat usage, for example, by providing expertise on search engine optimisation, pay-per-click and social media advertising, and managing paid-for search.
- Coach, advise and share information on digital content, communications and services within the wider organisation. Encourage and support staff and members to engage with digital communications and adopt a ‘digital first’ mind-set.
- Take the lead on Google Analytics and other digital monitoring/measurement tools, ensuring that digital metrics are implemented, consistently reported and widely used across the Institute.
- Provide AV support for in-person, online and hybrid events using Zoom.
Benefits
- Flexible office hours and hybrid working (dependent on events, meetings and other activities).
- 25 days annual leave, plus 8 bank holidays (pro-rata for part time staff) plus Christmas closure days in addition to annual leave entitlement.
- Time Off in Lieu, overtime or adjusted working hours to accommodate evening and weekend working.
- A 12.5% non-contributory pension scheme.
Please see the job description and person specification attached for more details.
The client requests no contact from agencies or media sales.
A Tenant Management Organisation (TMO) is an organisation set up under the UK Government’s Housing (Right to Manage) Regulations 1994, which allow residents of council housing or housing association homes in the UK to take over responsibility for the running of their homes.
Cottington Close TMC became a corporate body and annually elected a management committee to run the body. This body then entered into a formal legal contract with Lambeth, known as the Management Agreement.
Operational & Strategic Manager
To lead the operational and strategic management of the service covering tenancy services, repairs, cleaning, grounds maintenance and other estate services.
To ensure the proper governance of the organisation and to lead in a manner that supports and guides the organisation’s mission as defined by the Board of Management.
To manage a small team of seven staff to deliver customer service excellence and inspire them to provide a brilliant customer experience.
To oversee the day to day financial management of the RMO, including rent collection and arrears control.
To develop and maintain effective working relationships with Board members, residents and colleagues and work with council officers and other relevant agencies and professionals where required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy using your communication skills to develop lasting relationships with supporters? Are you passionate about working for a local children’s charity?
We have a great opportunity for someone to join our small, friendly team as Individual Giving and Supporter Care Officer. If you are energetic, passionate, and looking to develop your career in fundraising whilst improving the lives of bereaved children and young people in Oxfordshire, we’re keen to hear from you.
The role
Location: Oxford & hybrid working
Salary: £24,500 - £30,000 fte pa, depending on experience
Contract: Permanent
Hours: Part time 25-30 hours per week, negotiable, with the possibility to study for a fundraising qualification.
Closing date: Applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.
This is an exciting time for SeeSaw. We have a new Head of Fundraising and a very successful Trusts & Grants fundraiser. We are now looking to expand the fundraising team to complement the current skills and expertise, and strengthen the relationship with our donors. You will be responsible for providing exceptional supporter care for the truly fabulous individuals who donate so generously to SeeSaw to help support young people through grief.
You
You are looking to use your CRM experience to support a local charity.
You are familiar with, or keen to learn about, fundraising.
You are as comfortable working with data as you are talking to supporters.
You are able to produce engaging social media and digital communications.
You enjoy working collaboratively in a small team but are also happy managing your own time and workload effectively.
You are organised and task orientated, and enjoy a busy, varied role which offers the opportunity to grow.
Whilst fundraising experience is not essential, you must be able to demonstrate transferable skills, understand the importance of managing supporter care and enjoy building relationships. You may be looking for a part-time role that allows you time to study for a fundraising qualification or fits in around other commitments.
What we can offer
SeeSaw is fully committed to helping you build your skills and talents. You will work to, and be supported by our Head of Fundraising, and have access to advice and training as you build your role to deliver on our fundraising strategy.
We will offer you a flexible working environment, a friendly team and an important cause. In return, we are seeking your energy, enthusiasm and desire to learn. This really is the perfect role for someone looking to develop their career in fundraising.
If you would like to find out more about the role, please visit our website
Please email us your CV & supporting statement demonstrating how you meet the requirements
As we are actively recruiting - We reserve the right to close the advert anytime. So, please don't hesitate to apply!
The client requests no contact from agencies or media sales.
Come and join our friendly Relationship & Events Management team
We’re looking for an enthusiastic, hard-working fundraiser to build relationships with our community, corporate and NHS staff supporters and play a key role in managing our events.
Working as part of a team of five, and reporting to the Relationship & Events Team Leader, you will be responsible for delivering income through effective donor acquisition, building and maintaining effective relationships and providing fundraising support to our donors and volunteers. You will represent the Charity in the community, with local companies and in the hospitals, as well as attending and organising fundraising events.
We’re looking for someone with fundraising experience or transferable skills who is ready to hit the ground running. If you are calm under pressure, work well in a team, are flexible and conscientious, then we want to hear from you.
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About Nottingham Hospitals Charity
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.
This role is based at the City Hospital, in the Charity’s modern, fully equipped offices, working alongside an enthusiastic and hardworking team, in a friendly and supportive environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of the post:
• Working as part of a supportive and skilled team, you will be required to share in leading and further develop the GYM youth work service across Coventry and the surrounding area.
• You will spend a large proportion of your time working directly with young people in schools, colleges, youth clubs and outside areas as needed
• You will lead a range of different sporting and other activities and encourage and motivate young people to become involved in such.
• You will work closely with other colleagues across the GYM service, supporting identified needs and additional projects as required.
Key Responsibilities:
• To work directly with children and young people, actively leading in a range of sporting and other activities while enabling effective personal and social development - The young people you work with will include those who are vulnerable, disengaged and hard to reach and those exhibiting challenging behaviour.
• To lead with passion and enthusiasm, in different indoor and outdoor venues across the city.
• In discussion with GYM management to further develop this service, including additional sporting and other opportunities, trips and excursions, including residential as the service develops.
• To support the established GYM youth clubs in different locations and develop new as needed.
• To take part in the GYM outreach service, including driving the youth bus as needed.
• To take part in the StepTogether service.
• To promote, lead and support involvement in the Duke of Edinburgh Award Scheme
• To visit and provide information to individuals, groups, schools, colleges, and other youth facilities, building and maintaining relationships with key stakeholders and delivering training when required.
• To be committed to achieving service outcomes and to systematically gather dataregarding these outcomes as required
• To assist with administration duties, data collection, monitoring and evaluation and Professional Youth Mentor (Outreach)
• To assist in fundraising initiatives.
• Any other duties as determined by GYM management from time to time.
Due to the nature of the role, a full driving license is required. You will be required to travel across Coventry and beyond and may need to visit locations not easily accessible by public transport. You will also be required to drive and manage the youth bus as needed (non HGV)
We recognise the benefits of a diverse workforce and therefore welcome applications from all backgrounds and all sections of the community. In line with the Immigration, Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.
The client requests no contact from agencies or media sales.
FUNDRAISING ENGAGEMENT MANAGER - NORTH WEST ENGLAND
Location: Home Based (within the North-West region)
Contract type: Permanent
Hours per week: 35
Salary: £30,753 (FTE)
Closing Date - Sunday 7th July
Informal Phone Calls - Wednesday 10th July
Interview Date - Wednesday 17th July
Do you want to join our commitment to ensure no family faces cancer alone?
We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
The North West region (made up of Lancashire, Cheshire, Merseyside & Greater Manchester) is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers and Manchester Home from Home support families from across the region and beyond, and building relationships with this team is a must.
We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:
- Master at storytelling
- Epic at relationship building
- Strong prioritisation skills
- Great communicator
- Self-Motivated
- Self-Aware
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Bravery
- Integrity
- Team player
The must haves:
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection if home based
- Live in the North West region (Lancashire, Cheshire, Greater Manchester and Merseyside). Candidates who live outside of the region should highlight an intention to relocate to the area in their covering letter for their application to be considered
- This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.
You may have experience of the following: Relationship Development Manager, Regional Fundraising Coordinator, Community Engagement Specialist, Philanthropy Relationship Manager, Fundraising Partnership Manager, Regional Supporter Engagement Officer, Community Fundraising Coordinator, Donor Relationship Manager, Regional Development Officer, Supporter Experience Manager, etc.
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