Data Management Jobs

Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.

We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good.  We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.

We were founded in partnership with Booking, Expedia, Google, Skyscanner, Trip Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.

Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.

What does successful Donor Development look like at Travalyst?

Managing Travalyst’s corporate and individual donor base and driving revenue growth through targeted fundraising efforts.

What you’ll get to do:

This role combines soliciting new prospect donors, donor management, partnership development, and data-driven campaign execution. The ideal candidate will be skilled in relationship building, fundraising strategy, and donor engagement, with a demonstrable passion for Travalyst’s mission of promoting sustainable travel and tourism.

Donor Management (~40%)

• Cultivate and maintain strong relationships with a portfolio of individual donors, corporate and institutional foundations to secure philanthropic and private funding and advance Travalyst’s mission.
• Identify, solicit, and nurture new donor prospects, ensuring continuous growth of the donor base.
• Strategise with senior leadership to retain and upgrade current donors, including personalised engagement for high-value supporters.
• Support high-value donor and corporate partner meetings, preparing personalised correspondence, proposals and briefs.

Fundraising Strategy, Campaigns, and Event Management (~30%)

• Collaborate with the Partnerships and Development team to plan, execute, and manage proposal development and annual appeal processes for fundraising campaigns, including donor and partner events, direct mail, and corporate initiatives.
• Conduct prospect research for individual donors, foundations, and international government funding sources.
• Oversee the project management and execution of partnership and donor events, ensuring seamless planning, logistics coordination, and delivery to meet revenue and engagement goals.
• Track and report progress on fundraising campaigns and events, providing analysis on key performance indicators and revenue projections.
• Work with the communications team to create compelling materials for donor outreach, event promotion, presentations, and corporate engagement.
• Secure grant funding through research, proposal development, and managing the grant application process.

Donation Administration and CRM Management (~20%)

• Manage the CRM system, ensuring donor and partner data is accurate, up-to-date, and effectively utilised for engagement and reporting.
• Partner with the Operations team to ensure all donations, invoices and tracking is completed in a timely manner with follow up to donors as required. 
• Oversee donor reporting, generating data insights and analytics to inform future strategies and donor retention efforts.
• Manage reconciliation processes and ensure development data and financial data are in alignment.
• Collaborate with the team on CRM system training and improvements and support data migration if necessary.

General Administration and Team Support (~10%)

• Provide administrative support to the Partnerships and Development team, including scheduling meetings, managing calendars, and preparing materials for donor presentations.
• Assist with special projects and additional fundraising and partnership tasks as needed.

How do we work?

We are bold and humble, showing a willingness to embrace challenges head-on.  We try new things, take risks, make educated guesses and move quickly to deliver impact. We are rigorous yet adaptable in the face of evolving challenges and opportunities. Most of all, we work closely and collaboratively showing care for each other and the planet we share, so excellent communication and collaboration skills are a must. We all work remotely, so rely heavily on video calls and other technology. We strive for excellence, and pride ourselves by continuously learning every day.

What skills we’re looking for:

· Experience in fundraising, donor management, or business development, with proven success in partnership building and substantial (ideally 6-7 figure) revenue generation.

· Ideally, Bachelor’s degree (or equivalent) in Nonprofit Management, Business Development, Marketing, or related field.

· Superior communication and writing skills, with the ability to edit text written by others and generate new text; experience in crafting compelling pitches and proposals.

· High proficiency in CRM systems (Salesforce) and data management (experience with donor databases preferred).

· Strong organisational skills with demonstrated ability to manage multiple priorities and meet deadlines and use project management software (Notion) to plan and track projects and work collaboratively across teams.

· Experience with grant management, writing and corporate engagement strategies.

· Experience with financial reporting and analysis in Excel/Google Suite.

· Strong understanding of sustainability issues, trends and the philanthropy sector, with a track record of aligning donor objectives with environmental and social responsibility.

· Experience working internationally and collaborating with people in diverse cultural and political contexts preferred.

· Ability to work independently and remotely in a dynamic and fast paced team environment.

· Strong alignment with Travalyst’s mission to promote sustainable travel and tourism.

 · Ability to cultivate and maintain relationships with donors, corporate partners, and foundations, ensuring long-term engagement and revenue growth.

· Ability to develop and implement effective fundraising strategies that align with organisational goals.
· Exceptional written and verbal communication skills for crafting compelling proposals, presentations, and campaigns; and an ability to articulate Travalyst’s mission and impact in a way that inspires giving.

· Expertise in utilising CRM systems (Salesforce) to manage donor data, generate reports, and assess fundraising performance, deadlines and follow-ups.

· A commitment to delivering high-quality work while holding oneself accountable for achieving measurable results. Ability to set and meet high standards for performance, ensuring transparency and integrity in all fundraising activities.

· Understanding of financial principles related to fundraising, budgeting, and forecasting; and skilled in tracking fundraising metrics and using data to optimise strategies.

· Ability to thrive in a fast-paced, evolving environment with changing priorities.

An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism.  We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.

Monitoring, Evaluation and Learning (MEL) Manager

The Clean Air Fund is looking to recruit a Monitoring, Evaluation and Learning (MEL) Manager to join their team in London, Delhi or Accra. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.   

The role is critical in understanding and learning from the difference which CAF makes. By streamlining and managing data processes and systems, leading on data analysis and reporting from across CAF’s portfolios, tracking performance at an organisational, portfolio, and grants level, we will build a foundation for learning and insights, and drive maximum impact as CAF delivers an ambitious and exciting strategy. 

To be successful in this role you will have the following skills and experience; 

• Advanced quantitative and qualitative data analysis skills and experience. 
• Demonstrable experience synthesizing learning from large volumes of data and communicating these in a clear and structured manner. 
• Extensive experience managing data throughout the programme cycle from data collection design to final reporting. 
• Advanced skills in Microsoft Office tools particularly Excel and Powerpoint. 
• Strong ability to communicate results to non-technical audiences in a variety of ways. 
• Solid experience managing MEL frameworks (including Theories of Change and results frameworks) and implementation of MEL for large international projects and programmes. 
• Experience creating a culture of - and mechanisms for - openness and learning across a team of multiple partners and geographies. 
• Some experience of various MEL tools and approaches such as outcome harvesting, most significant change, participatory evaluation alongside experience/understanding of quantitative MEL tools and approaches. 
• Resilient self- starter. 
• Comfortable working at pace and dealing with multiple demanding priorities. 
• Shows a pragmatic and flexible approach to work. 
• Excellent interpersonal skills and ability to build strong working relationships, coordinate across teams and to provide feedback in a sensitive and constructive manner. 
• Ability to deal with diverging views and opinions and to negotiate professionally to reach agreements and solutions. 
• Inquisitive, and able to think critically and expansively. 
• Holds self and others accountable to meet commitments. 
• Highly organized with meticulous attention to detail. 
• Proven ability to work internationally across different cultures and geographies.
• Strong workshop facilitation skills. 

For more information on this role, as well as the full person specification please see the job description

• Closing date – We will be reviewing applications on an ongoing basis
• Salary – Depending on location
  • In UK £51,838 - £66,583 gross per annum
  • In Ghana GHS 412,536.11 - 526,337.76 gross per annum
  • In India INR 3,807,625 - 4,858,003 gross per annum
• Type of employment - Permanent 
• Interviews- We will be interviewing on an ongoing basis

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

Community Project Coordinator

Hours: Part-time, 21 hours per week (0.6 Full-Time Equivalent)

Starting salary: £25,767 (pro-rata)

Contract: Fixed term for 12 months. (Potentially longer dependent on funding).

Responsible to: Adult Projects Lead

Location: Office base is Chorley. A mix of home and office working, with a focus on travel to Burnley and Pendle for project delivery

An exciting opportunity has arisen to join our adults project team as a project coordinator. The postholder will have significant experience of engaging south Asian communities in Lancashire. Alongside working on Connecting Communities.

We are looking for an individual who understands the communities of Lancashire and the barriers to engagement they may face. Fluency in languages such as Urdu, Punjabi or Bengali is advantageous. The successful candidate will have excellent communication skills, with the ability to adapt to a range of audiences and with the ability to build relationships quickly with service users and professionals.

Lancashire Mind is an equal opportunities employer and welcomes applications from all sections of the community, particularly candidates with a lived experience of mental health conditions who fulfil all the criteria within the person specification.

We offer a workplace pension scheme, 28 days annual leave (plus bank holidays), a sick pay scheme, paid emergency and compassionate leave, regular supervision, and a variety of learning and development opportunities.

Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this post is subject to a Disclosure and Barring Service (DBS) check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work.

Applications must be submitted using a Lancashire Mind job application form, which can be downloaded from our Lancashire Mind website along with our recruitment pack which contains more information about this role.

Deadline for applications: 9am on Monday 9th December 2024.

Interviews for this post are scheduled to take place on Wednesday 18th December, in person at our office in Chorley. Please keep this date free as alternatives can’t be offered.

Registered Charity Number 1081427

Registered Company Number 3888655

Multi-award-winning Wallace & Gromit’s Grand Appeal works in partnership with Aardman Animations to support Bristol Children’s Hospital and the region’s Neonatal Intensive Care Unit (NICU). We are seeking a talented individual to join our ambitious team and the successful candidate is expected to support the principles, values, and objectives of The Grand Appeal.

We’re looking for an individual who has previous experience in project management and organising and delivering high-profile events, to help execute our fourth character sculpture arts trail. Gromit Unleashed 3 follows three trailblazing and award-winning public art trails from Wallace & Gromit’s Grand Appeal, in partnership with Aardman, that have generated over £20 million to support Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital. 

The successful candidate will work closely with The Grand Appeal’s Senior Leadership Team to deliver key elements of the trail, including leading the installation and de-installation of the sculptures, artist liaison, managing the hugely popular public exhibition and providing high-level support for the highly anticipated auction. The candidate will be extremely organised with exceptional verbal and written interpersonal skills and will ensure every aspect of the project is planned effectively and runs smoothly.

Enthusiasm, initiative and energy are key attributes for this role.  With exceptional interpersonal skills, the candidate will enjoy engaging with members of the public and managing our volunteers who play a vital role throughout the whole project. They will be confident to engage with key stakeholders in the project. Responsible for troubleshooting, the candidate will have a positive can-do attitude, will be unflappable and able to solve problems quickly and efficiently.

It takes a team of people working tirelessly to ensure the success of our trail events, from building strong relationships with our project partners and incorporating innovative new technologies and creativity to delighting hundreds of thousands of visitors and raising millions of pounds at auction to support sick children and their families. This role will be pivotal in ensuring all our objectives and ambitions are realised, and that Gromit Unleashed 3 is our most successful trail yet. 

The Grand Appeal offers a dynamic, supportive, and rewarding workplace for its approx—40 staff. The foundation of our organisation is its strong team culture in which all staff play an important part. Our staff are talented, creative, ambitious and The Grand Appeal’s most important resource. 

The role will be based at The Grand Appeal HQ opposite the Bristol Children’s Hospital.

What we offer: 

• Generous holiday allowance

• Healthcare plan (after probation)

• Pension scheme 

If this sounds like the right workplace for you, you have the required skills and experience, and you are looking for a new challenge, we would love to hear from you. 

Key tasks and responsibilities:

Logistics & Event Organisation

- Responsibility for the smooth running of events during the trail including the trail launch, exhibition and auction

- Liaise with third party stakeholders to deliver these events which include councils, private landowners, logistics companies, AV companies, Security

- Co-ordinate invitations, ticketing, catering, printing

- Ensure health and safety protocols are delivered

Administration & Project Management

- Undertake all documentation for events such as risk assessments, method statements, planning documentation, environmental policies

- Ensure projects are delivered on time and to budget

- Overseeing painting and storage spaces

Our Supporters & Partners

- Supervise volunteers and ensure they are thanked and feel valued

- Communicate with artists during the trail

Other tasks

- Keep abreast of governance requirements pursuant to all communications /marketing activity including but not limited to the Charities Act, Fundraising Regulator, Institute of Fundraising Code of Practice, Gambling Commission and General Data Protection Regulation.

- Carry out other tasks and duties as required, to support colleagues across the organisation.

- Prepared to travel to events and work outside of normal working hours. TOIL will be provided 

- Full UK driving licence and access to a car

Experience required:

- Four years’ experience delivering similar projects in a project management or events role

- Proven senior stakeholder management and negotiation skills 

- Excellent communication skills - written and oral - with the proven ability to develop relationships both internally and externally

- Excellent organisational and time-management skills with the ability to prioritise 

Skills Required:

- Ability to multitask

- Exceptional attention to detail

- Exceptional organisational and project management skills 

- Ability to work under pressure

- Excellent at trouble-shooting

- Ability to manage conflicting demands whilst maintaining accuracy and attention to detail 

- Self-motivated and able to use initiative 

- An approach to mirror our values: supportive, professional, collaborative, creative and confident 

This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments in the Charity. All job descriptions are non-contractual and give a sense of the broad scope of the role and so include a level of flexibility. Whilst they list some key tasks there will also always be tasks that arise, and which can be reasonably expected of the role.

The closing date for applications is 23:59 on Sunday 1 December 2024

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.

Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees. 

You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.

The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
• Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
• Develop, implement, and maintain Supporter Care Policies and Guidelines.
• Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
• Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
• Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
• Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
• Work closely with Communications in responding to reputational or issues-based queries.
• Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
• Champion Supporter Care best practices across the organisation.
• Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
• Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
• Share supporter feedback with the wider team to promote a supporter focussed organisation.
• Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
• Lead and/or support on in-person and online events to deepen supporter care as required.
• Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
• Provide colleagues with Supporter Care training and resources.
• Support the Senior Database Manager with annual planning and budgeting.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing or working with a fulfilment agency to deliver excellent customer service.
• Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
• Experience using Salesforce or similar CRM products/fundraising databases.

 Essential Skills/Knowledge

• Ability to prioritise multiple tasks within a collaborative team environment.
• Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
• Strong written and verbal communication and interpersonal skills.
• Demonstrates patience, empathy, and understanding.
• Attention to detail.
• An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience  

• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Line management.
• Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 2nd December 2024

Interviews date: Week commencing 9th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency

We are delighted to introduce this job opportunity at the Culture Trust Luton for a 0.5 Project Manager. Through a successful funding application to The National Lottery Heritage Fund, we have been awarded £177,513 funding to deliver a Resilience project called ‘Reconnect’. This multi-faceted project explores the Trust’s customer services, sites and operations. There is also funding to deliver events and consultations as well as creative activities to promote engagement and volunteering. The Project also has a budget for making operational improvements that have been identified through the project.

We seek an experienced Project Manager to draw together the delivery of this project, coordinate specialist consultants, creatives and community groups and work with the Culture Trust Team on exploring and embedding change.We are a progressive, Luton-based, arts and cultural charity with a mission to connect communities through culture and creativity. We welcome 250,000 people across the year to our stunning heritage sites; the Hat Factory Arts Centre, Hat District creative workspaces, Wardown House Museum and Gallery, and Stockwood Discovery Centre. The Reconnect Project will work across all our functions, but there will be a particular focus on Stockwood Discovery Centre for community activities and volunteering. 

Contract: Fixed Term (12 months), Full-Time (35 hours over 5 days)
Location: London, SW1P 2AF (Hybrid – 2 days in the office, 3 days remote)
Salary: £40,000 + London Weighting Allowance (LWA) £3,954
Interview Date: w/c Monday 16 December 2024
Start Date: March 2025
 
At Blue Cross, we have a powerful story to share!  As our Digital Engagement Manager, you'll be at the lead the delivery of our social media strategy, creating engaging content that drives awareness, fosters community, and helps us make a meaningful impact on the lives of pets and people. 

Join us and use your expertise to amplify our mission and connect with a passionate audience!

More about the role

At Blue Cross, we’re proud of our strong social media presence, with an engaged community across key platforms such as Instagram, Facebook, Twitter/X, YouTube, and TikTok. We are looking for a Social Media & Engagement Manager to lead our organic social media team, driving awareness, engagement, and action across social media channels to support our mission of improving the lives of pets and people in need.

This is a 12-month fixed-term contract, providing an exciting opportunity to make a significant impact while covering maternity leave. You will track key performance metrics, identify trends, and optimise our approach to ensure we remain deliver for our audience and Blue Cross.

You’ll collaborate closely with internal teams across Blue Cross to ensure social media efforts are integrated with our broader communications strategy. Your role will include managing a talented social media team, external partners, and working across departments to deliver campaigns that increase engagement, build our community, and promote Blue Cross’s mission.

Key Responsibilities

• Lead and manage our social media strategy to build brand awareness, drive engagement, and encourage action. Leverage social media insights to continuously optimise campaigns for maximum impact.
• Oversee the development and execution of engaging content across all social media platforms. Work closely with internal teams to scope, plan, and deliver content that aligns with Blue Cross’s mission and encourages audience participation.
• Manage and inspire a team of social media specialists, ensuring high-quality content and campaign delivery. Work with external partners to extend our reach and increase engagement.
• Use social media analytics tools to track performance, understand audience behaviours, and generate actionable insights. Use this data to refine our content strategy and enhance engagement across all channels.
• Utilise content creation tools to produce eye-catching social media visuals that encourage interaction and increase engagement.
• Develop and share best practices across Blue Cross, providing training to teams to improve their social media skills and enhance overall digital engagement.
• Monitor social media for potential issues and collaborate with senior management to ensure prompt and effective responses, maintaining a positive brand image and safeguarding Blue Cross’s reputation.

About you: 

You’ll have extensive experience in managing social media accounts for businesses or non-profits, including community management, content creation, and campaign execution. You are a creative thinker with the ability to deliver social media strategies that align with organisational goals and inspire your audience to take action.
 
You will be confident using social media analytics tools such as Sprout Social to analyse trends, performance, and user engagement, and you will be proficient in content creation tools like Canva to develop engaging social media assets. You’ll be driven by data and insights, and motivated to continuously improve Blue Cross’s online presence.
 
As a collaborative leader, you will enjoy working with cross-functional teams and external partners to deliver exceptional results. You will have a passion for animal welfare and a strong desire to make a difference in the lives of pets and people.

Essential Qualifications, Skills, and Experience

• Substantial experience managing social media accounts for businesses or non-profits including community management, content creation, and moderation.
• Experience developing and delivering social media strategies.
• Excellent knowledge of industry best practice, social channels and tools including analytics and social listening platforms. 
• Experience monitoring, analysing and reporting on social media performance, and using insights to optimise activities. 
• Demonstrable experience working with and influencing stakeholders with different skillsets and levels of seniority.
• Good organisational and project management skills.
• Strong line management skills with the ability to lead and inspire a team.
• Desirable Qualifications, Skills, and Experience
• A familiarity and interest in animal welfare.
• Experience of working in the charity sector.
• Experience across other areas of digital marketing and of how these work with social platforms to drive engagement.

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 1 December 2024. 

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can. 

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. 

For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

About the organisation

The Femicide Census the most compressive single source of UK information about women who have been killed and the men who have killed them.  Launched in 2015, the Femicide Census became a separate legal entity in 2019 and a registered charity in 2024. Since its launch, the Femicide Census has become established as a leading articulation of men’s fatal violence against women in the UK.

Currently, the Femicide Census does not enter into direct employment but has a secondment agreement with nia, who act as employer.

For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

Men’s violence against women is a leading cause of the premature death for women globally but research in the UK and Europe is limited and unconnected. The Femicide Census improves upon currently available data by providing detailed comparable data about femicides in the UK, including demographic and contextual factors and the methods men selected to kill women. 

About you

We are looking for a skilled female researcher to carry out data collection, analysis, research, monitoring and evaluation of data and report writing for the Femicide Census. You should be a feminist who is committed to contributing to ending men’s violence against women and girls, highly skilled in data collection and analysis and want to be part of this ground-breaking project.

CV;s will not be accepted

Closing date:            10am, 9 December 2024

Interview date:           Tuesday 17 December 2024

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work, Exceptions), Part 1 (Occupational Requirements), of the Equality Act 2010) applies

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

The Role

The Drive Partnership works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems in England and Wales that respond effectively to all perpetrators of domestic abuse. In this key role, the Senior Project Management Support Officer will be responsible for supporting the effective project management of a number of our projects and providing administrative support for the wider Drive Partnership Teams.

As a member of the Project Management Office (PMO) a key element of this will be supporting the Drive team and Drive Partnership organisations – SafeLives and Respect, with development and delivery of training products to support workforce development in the perpetrator services sector.  

Hours: 37.5 hours per week.

Contract: Fixed term for 2 years (with possibility of extension).

Location: SafeLives Bristol or London office, with flexible home working (with travel to London and Bristol offices, and Drive sites, as required).

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Monday 9th December 2024. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

JOB DESCRIPTION

Job title: Academic and Membership Assistant

Contract: Part time, equivalent to 4 days/20 hrs per week.

Flexibility regarding working pattern, could be worked across 4-5 week days.

Contract: Permanent. 

Salary:  £23,198 pro rata (£29,000 full time equivalent)

Manager: Director of Psychotherapy. The role is assisting both Directors of Psychotherapy and Counselling.

Location: Working hybrid with a combination of required presence at the centre in London and remote working. To be agreed with the Directors.

ABOUT THE ORGANISATION

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups and organisations. We are a dynamic charity that runs, accommodates and supports a number of counselling, psychotherapy, personal and professional development courses and a range of therapeutic practices that enhance mental and psychological wellbeing.

Gestalt is a life-changing approach to life, counselling and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

Our vision is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives

Our Values In Practice

Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection and learning. It is integral to who we are and how we work and study together. 

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work and learn authentically and meaningfully. Feel seen, heard and included.  

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness and personal responsibility: We are a community of staff, students, practitioners and clients; working, studying and accessing therapy at the centre. Individually and collectively, we’re responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We’re looking for an exemplary administrative and people-oriented person who will be administratively supporting the two Faculty Leads: the Director of Psychotherapy and the Director of Counselling. An important role in the organisation with responsibilities towards the Leadership Team.

An important member of the office team, working in a welcoming and supportive environment with opportunities to learn and grow on the job. 

Main areas of work and responsibility

• Academic and Personal Administration Support to the Faculty Directors of Psychotherapy and Counselling
• Coordinate and support projects and workstreams the Directors Lead on: including overseeing and managing the Counselling and Psychotherapy programmes and faculties, quality assurance and reporting to accrediting bodies and Gestalt Centre membership and accreditation.
• Provide administrative support and coordination of the Gestalt Centre membership and membership cycles.  Including  UKCP reaccreditation processes: coordinate membership renewals and reaccreditation processes from beginning to end, liaise with members, maintain systems and update the membership Directory. In association with the Director of Psychotherapy and the Director of Counselling
• This role resides in the wider course\academic admin team and as/when directed is expected to support/liaise with the admissions and registration team.
• Organise, co-ordinate and provide administrative support for meetings with faculty, Gestalt Centre colleagues, UKCP, BACP, the university and exam Boards, and other external meetings as required in relation to the academic, membership or regulatory functions of GC.  In association with the Director of Psychotherapy and the Director of Counselling
• Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
• Prepare, format, edit and update communications, presentations and reports for internal and external audiences to a high standard – including for meetings with the Faculties, the Executive, UKCP, BACP or the university.
• Work closely with both Directors on the production and content of the various Professional Training Programme Handbooks, including managing version control and ensuring accurate information within and to time.
• Provide a professional first and secondary point of contact and as and when required liaise with the Directors to respond to emails or phone calls and other communications, including the preparation of acknowledgement responses and follow-on actions.
• Carry out responsibilities with due regard to the Gestalt Centre policies and procedures
• Wider office team support such as reception/admin cover or support with events –  as and when occasionally required.

PERSON SPECIFICATION

You will be friendly, approachable, and collaborative with a positive flexible ‘can do’ attitude. We are a small, dynamic and busy organisation and as you’ll be part of the Gestalt Centre family, you’ll need to be able to work well with the rest of the team and independently, on your own initiative as and when needed. You’ll extend your friendly manner to our students and clients as excellent customer service would be important to you. You’d also have a good eye for detail and be good with numbers as you’d also be working with databases and finance.

The role is diverse and flexible with opportunities to learn and acquire new skills in a supportive environment.

Key Competencies and qualities

• Educated to degree level or equivalent with good English and Maths or equivalent
• Excellent organisation and planning skills and experience including balance competing demands; prioritise effectively; and effective ability to forward plan and work to tight deadlines.
• Excellent communication and interpersonal skills, including conveying information clearly and adjusting approach, language and action to suit varying situations. Including some familiarity with communication utilising EDI considerations in relation to adult students and teaching staff.
• Confident, calm, diplomatic and confidential, with a mature, proactive, problem-solving and flexible approach to working in a dynamic busy setting.
• Excellent attention to detail and good with working with numbers and basic statistical data.
• Good working knowledge and experience of databases and online systems administration, including information and files management.
• Experience and able to work well with senior professionals and in a positive professional matter.
• Able to plan and organise own work effectively, managing interruptions and achieving good work performance in a busy setting.
• Reliable and collaborative approach to working with kindness and respect.
• Able to work with confidentiality protocols and expectations, and seeking guidance when needed, and in line with the Gestalt Centre policies and practice.
• Able to work effectively with others and on own initiative
• Experience working well with data protection, confidentiality, and safeguarding; and some understanding of applying ethical considerations
• Good working knowledge of Microsoft 365 and all Office applications; SharePoint and MS teams
• Commitment to Equal Opportunities and Equality, Diversity and Inclusion, across the work of the role.
• Understanding and open minded about mental health, emotional and psychological wellbeing.
• Preferably experience working within an educational, training or therapy training setting
• Able to start as soon as possible.

Information Governance Manager 

Birmingham 

£37,000 (£29,600 pro rata)

30 hours per week 

We have an exciting opportunity for an experienced Information Governance Manager to join our team to help develop and improve how we manage data across the organisation.

Complying with Data Protection legislation and best practice, you will coordinate and lead on activities such as Subject Access Requests (SAR), and ensure we record and investigate data incidents, maintaining organisational compliance with the NHS Data Security and Protection Toolkit. You will be responsible for monitoring and managing all data protection policies, ensuring robust reporting is in place and that we remain compliant with all current legislation. Meticulous and conscientious, you will encourage managers to gain a good understanding of the importance of GDPR and assist with designing and implementing new processes. As an expert in your field, you will develop audit processes to ensure organisational compliance with both Data Protection Laws, GDPR and Birmingham Mind’s own data protection policies and take the lead in investigating any data breaches.

We are looking for an excellent communicator with experience in a data protection role, who can define and develop processes and procedures. You’ll have gained experience of developing and managing data protection policies and investigating data protection breaches. With strong analytical skills and an excellent work ethic, you will be able to troubleshoot and resolve problems. As a key point of contact for the team, you will have an approachable and ‘can do’ attitude and be confident in dealing with a diverse range of people and enquiries in a professional and friendly manner whilst maintaining a high level of confidentiality. 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. 

The closing date for applications is Sunday 8 December 2024 

Interviews will take place on Monday 16 December 2024 

This role involves overseeing the performance and development of Service Leads and Community Support Workers, ensuring high-quality service provision, and driving continuous improvement. The Service Manager will manage resources, budget, and service delivery plans to meet the needs of the community and align with organisational objectives.

Role Specific Responsibilities:

· Oversee daily operations of community support services, ensuring service delivery meets organisational standards and regulatory requirements.

· Supervise and support Service Leads and Community Support Workers, fostering a collaborative and high-performing team environment.

· Provide oversight and support to Service Leads in managing contract meetings, ensuring accurate reporting, compliance with service agreements, and effective communication with stakeholders.

· Monitor service performance through data analysis and regular evaluations to ensure continuous improvement.

· Develop and implement service improvement plans based on feedback and evaluation findings.

· Manage resources and budgets effectively to ensure efficient service delivery.

· Build strong relationships with stakeholders, partners, and the community to enhance service delivery and engagement.

· Facilitate regular team meetings and training sessions to support staff development and service improvement.

· Ensure all team members adhere to organisational policies and procedures, including safeguarding and data protection.

· Participate in strategic planning and contribute to organisational development initiatives.

· Represent the organisation at external meetings and events as required.

Key objectives include:

· Ensure the delivery of high-quality community support services that meet the needs of service users.

· Achieve continuous improvement in service performance through regular monitoring and evaluation.

· Develop and maintain a skilled and motivated team of Service Leads and Community Support Workers.

· Manage resources and budgets to ensure efficient and effective service delivery.

· Enhance stakeholder and community engagement to support service delivery objectives.

Expectations

· Demonstrate strong leadership and team management skills.

· Exhibit excellent organisational and time-management abilities.

· Communicate effectively with service users, staff, and stakeholders.

· Apply a strategic approach to service development and improvement.

· Maintain a commitment to the organisation's values and mission.

Other

• Be willing to work outside normal working hours on occasion (advance notice will always be given).
• Willingness to travel for meetings and events as needed.
• Undertake other duties appropriate to the post as requested by the Director of Community Support Services.

**All Job Descriptions are subject to periodic review**

Our client, a leading London Independent School is looking to recruit a permanent, part-time (21-hours per week) Database & Gifts Officer.  The post is to start as soon as possible and based in Dulwich.

Key responsibilities for this post will include:

• Maintaining the alumnae database, including planning, integration of other data sources across the school, liaising with colleagues across the school ensuring data integrity, GDPR and best practices.
• Following and maintaining clear processes to capture data supporting the development and alumnae activities and communications - ensuring that information is imported and recorded accurately and in a timely manner.
• Creating an annual timeline for data transference across the school, setting out and following clear process and structure. Including new alumnae, new parents, former parents and staff data.
• Conducting in-depth data analysis, data segmentation and reporting to understand key audiences, including researching across the department to identify "lost alumnae".
• Managing all demographic information, donor gift records, market analysis, and generating financial reports for the head of department.
• Working closely with the school's finance department to ensure that figures and data are reconciled for all reporting purposes and liaising on matters relating to the direct debit service provider & third-party gift processing agencies.
• Use the school's system to update and maintain accurate records and details, ensuring that any data collected complies with all GDPR legislation and best practices.
• Assisting when required at department alumnae reunions and events (which may be at evenings and weekends).

To be considered for this role you will have:

• Worked in a similar post previously, ideally from a school or not-for-profit organisation.
• Knowledge of the systems ToucanTech or Raiser's Edge or similar databases in a fundraising capacity.
• Demonstratable experience in database administration including import/export, configuration and troubleshooting.
• Excellent administrative, organisation, attention to detail and time-management skills.
• Excellent IT skills, including MS Office suite of products and the ability to use bespoke systems.
• Knowledge and understanding of GDPR practices regarding confidentiality of personal information.
• A satisfactory Enhanced Disclosure from the Disclosure and Barring Service.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.