Data Analysis Jobs

We are seeking an enthusiastic and adaptable individual with excellent data, organisational and interpersonal skills to join the Data and Migrations Team for the Development (fundraising) and Alumni Relations System (DARS). The post is permanent.

The DARS Data and Migrations Team, a part of the wider DARS Support Centre based in the University Development Office, is responsible for modelling, monitoring, assuring and improving the quality of data held in the DARS database. We also provide user support within a wide range of areas, including migrations, reporting, compliance and governance.

Reporting to the DARS Data & Migrations Team Lead, you will assist with important data-related inquiries, work on reporting and analysis of data quality issues on DARS, and provide expert guidance to existing and newly-migrated teams on the best ways to assure and maintain the quality of their data. The role will also involve supporting the building of and transition to a new CRM system and the delivery of future data migration projects. Your contribution will be essential for the effectiveness of the activities supporting Development (fundraising) and Alumni Relations across the University of Oxford.

You should have a passion for data and be committed to understanding the information needs of system users. You will also be a team player with the ability to work independently towards meeting deadlines, to communicate effectively, and to adopt an assertive approach to problem solving. Other key requirements are a high level of attention to detail, and excellent data management and analytical skills.

We offer a challenging and fulfilling working environment with a wealth of opportunities to develop your professional skills, including the opportunity to help design and build a new CRM platform, and to explore the use of AI to support the University’s fundraising goals.

This is an exciting time to join a friendly team which is going through a period of change and growth.

We are looking for a proactive Fundraising Assistant to complete our daily data management tasks and offer support to the fundraising team to help Bliss to raise more money to help babies born sick and premature.

The Fundraising Operations Team plays a crucial role in ensuring efficient supporter care and data management, ultimately helping to maximize Bliss' positive impact on babies.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a confident data specialist with experience of overseeing effective, efficient data systems and processes to join our enthusiastic and passionate Fundraising department. 

Terms 

• Location: Hybrid (a minimum of three of your days over two weeks will be worked in the Bliss Head Office, London SE1)
• Salary: £25,000 FTE, Permanent
• Terms: 28-35 hours a week (Regular evening/weekend work (from home) at certain times during the year)

Role Details 

This role primarily focuses on managing and supporting data within the fundraising operations. Key responsibilities include overseeing income data in the Raiser’s Edge CRM and assisting the Senior Data Officer with daily data management tasks. Additionally, you will support the Community and Events team by providing data-driven insights to guide fundraisers, as well as assist other fundraising functions. The Fundraising Operations Team is essential in ensuring effective data management and exceptional supporter care, contributing to maximizing Bliss' impact on babies.

The ideal candidate will be able to demonstrate the following skills and experience: 

• Strong analytical abilities, with excellent problem-solving skills and the ability to use tools like Excel (including VLOOKUPs and pivot tables) to manage data effectively.
• Familiar with various fundraising techniques and the operational requirements of each, with experience in CRM systems such as Raiser’s Edge (preferable, but not essential).
• Able to work across multiple teams and adapt quickly to new environments, tasks, and challenges.
• Excellent administration skills, with a keen attention to detail and the ability to manage multiple tasks in a fast-paced setting.
• Skilled in time management, prioritizing workloads, and maintaining effective internal and external relationships.
• Exceptional written communication skills, with an ability to communicate with empathy and professionalism.

For more details please view the job description and person specification attached to this advert.  

How to apply  

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics) 
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1,000-1,500 words long 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful. 

Recruitment Timeline  

The deadline for applications is 9am on Wednesday 15 January 2025. First round interviews will be held virtually (via zoom) on Tuesday 21 and Wednesday 22 January, with second interviews in person at our London Bridge office in w/b 27 January.

The Diocese of Leicester is seeking to appoint a Data Analyst (0.6FTE). The Data analyst will be responsible for supporting the implementation of our recently developed and agreed diocesan strategy through the synthesis of multiple data points. They will work closely with other team members to analyse complex demographic, church-based financial and other data in order to enable informed, strategic decisions. In particular they will be collate data from across the diocesan ecosystem in a way that is accessible and complements existing processes.

The purpose of this role is to:

- Support the implementation of our recently developed and newly adopted diocesan strategy through bringing together varied and complex data sets.

- Synthesize different types of data (church based, financial, census, demographic) to enable informed decision making.

- In collaboration with other team members, help design and set up systems and processes for the monitoring of the diocesan strategy.  

This is an employed role, for a fixed term of 12 months, with a salary range of £24,000-£27,000 pro rata, depending on experience.

This job is externally funded by a grant from the national Church of England. The successful applicant will need to
provide proof of right to work in the UK before taking up post.

Data Officer

  JOB SUMMARY 

Job Title: Data Officer

Location: Staffordshire  Lichfield Office Based

Salary: £ 23,870  per annum  ( Pro Rata salary £14,322)

Hours of Work: 22  Hours per week  3 full days 

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability 

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their        families.

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About the role

This multifaceted role requires the ability to manage, interrogate and evaluate  data and compile accurate reports to enable crucial reporting to funders. This role enables the post holder to facilitate the end to end process ensuring the data input into the system allows for accuracy in reporting on funding contracts.  The postholder will have a keen eye for accuracy and be able to interrogate  case management systems to extract relevant data.

• To facilitate data collection, consolidate, analyse and organise reports  for funders and internal teams with precision and attention to detail.
• To support the COO  with daily operations by ensuring that data is accurately and appropriately recorded in the case management system to facilitate the reporting required.
• To aid in the administration and advancement of the online case management system.
• To generate reports and statistics to disseminate the results of the Pathway Project.
• To work with colleagues to include data impact in the storytelling and case studies within funding, trust or grant  applications to demonstrate the impact of the Pathway Project whilst maintaining the confidentiality of our clients.
• Support Pathway Project to maintain  excellent relationships with funders, grant makers or trust managers and  ensuring the data required for reporting is recorded accurately to facilitate that reporting.
• To attend and participate in both staff and stakeholder meetings, as and when required.
• To strictly adhere to the specified timeframes and milestones mandated by our funders and guarantee the prompt submission of bids, reports and returns.

This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role.

 Person Specification

Essential

• Experience in data collection, data analysis techniques & presentation of data whilst maintaining a high level of attention to detail.
• Strong analytical skills with the ability to present complex data in a simple format.
• A good understanding of Microsoft Office, particularly Outlook, Excel, with awareness of databases.
• Excellent written skills, with experience of writing reports, guidance or briefings.
• Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines.
• Demonstrable excellent customer service  delivery for all stakeholders, clients and partners.
• Strong commitment to team members, the work team and the wider organisation’s values and ethos.
• An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.
• An understanding of and a commitment to equal opportunities in employment and in-service delivery.

Desirable

• Experience of working in the charity sector and understanding how Charities are funded.ent with confidential data
• Experience of working in an environment with confidential data.
• A desire to be part of a process to develop better responses to domestic abuse and evidence of a commitment to this area.

Other information:

Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate.

Safeguarding Statement

Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts.

We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9.

The role is subject to a 6-month probationary period.

How to apply:

Closing date – 9am Monday 6th January

Shortlisting will be Tuesday 7th January and successful candidates notified and invited to interview

Interviews will be held at the Hope Centre Lichfield Thursday 16th January - (Invite Only)

Please complete an application form found here and enclose a CV together with a covering letter 

St Catherine’s, the newest and largest mixed undergraduate/graduate college within the University of Oxford, is seeking to appoint a Data and Insights Officer to join its friendly, dynamic Development Office.

The Data and Insights Officer will play a critical role in shaping the success of the College’s fundraising and alumni relations initiatives, including our immediate focus on reopening key buildings.

Tasks include managing alumni data, conducting donor research, and providing key insights to drive fundraising strategy and donor and alumni engagement.

The ideal candidate will have excellent organisational skills, an analytical mindset and strong communication skills. They will also have a proactive, resourceful and collaborative approach to work, with a genuine curiosity for data trends and insights.

The salary is set within the range £30,487-£33,966 per annum, comprising 35 hours per week. In return, we offer a range of benefits including lunch without charge, free use of the College gym and travel season ticket loans.

Battersea's Launchpad Programme team has been established at Battersea to deliver our huge exciting and transformational Data Strategy, streamlining the way we receive, manage and work with data right across Battersea. Our new approach will enable smoother animal, customer and supporter journeys and will help us to embed a truly data and insight-driven approach at Battersea.

As part of the wider Programme team this role will work closely with the Programme Director and the Head of Data Applications, managing a number of technical projects to drive us to meet milestones and ensure clear understanding of dependencies, risks and connections.

The ideal candidate for this role will have demonstrable experience of successfully project managing technical and data projects from conception to delivery; proven experience in CRM implementation & data migration experience; and strong working knowledge and experience of project management methodologies.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th January 2025
Interview date(s): TBC

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Our fundraising team at Action Medical Research, are achieving rapid and sustainable income growth.  You will lead the Supporter Service team and will be responsible for excellent customer service and supporter experience; for overseeing and delivering the efficient and compliant collection, analysis and management of supporter data to inform decision-making; and you will work closely with the wider fundraising team to maximise the impact of supporter data, to help the charity raise as much money as possible to fund medical research to help babies and children.  The role will include overseeing and delivering data imports and exports, data selections, monthly gift aid claims, accurate data coding, data flows from the charity’s website into the Raiser’s Edge fundraising database and managing the charity’s outsourced fulfilment house.

What we are looking for

Excellent communication and interpersonal skills, able to build positive relationships both internally and externally.

Exceptional analytical and problem-solving skills with a data-driven mindset, including the ability to manage complex tasks.

Good self-organisation and time management, capable of working to strict deadlines.

Excellent numerical skills and attention to detail and the ability to manipulate data from multiple sources.

Willingness to work as part of a team, deliver personally and share a wide range of roles and responsibilities. 

Passion for the mission of Action Medical Research and improving children’s health.

Experience

Proven experience in leadership roles related to supporter services, data management or a related field.

Wide knowledge of relational customer CRM/charity databases (Raiser’s Edge would be a benefit).

Strong understanding of data protection regulations (including GDPR) and ethical fundraising practices.

Fully conversant with all common IT packages.

Understanding of and adherence to accepted customer services principles.

Proven line management skills.

The Society for Endocrinology is seeking a Clinical Data Officer to support the national data collection and analysis of endocrine research projects. By curating large patient-centric data sets we will facilitate research into endocrine conditions, ultimately to improve patient outcomes.

The post will assist the Clinical Programme Manager and Clinical Programme Officer with the governance of the research projects, and assist in the direct clinical data collection from sites across the UK. This post will require travel to these NHS sites. 

Unlock the Power of Data working for The King’s Trust International  – Join Our Impact Team!

Are you passionate about the potential of data to drive positive change? Step into a pivotal role with us as part of the King’s Trust International Impact Team, helping transform our approach to global youth development through strategic, data-driven insights.

As our Impact Data and Reporting Lead, you’ll shape the future of our data systems, ensuring our charity becomes insight-driven and evidence-based. You’ll lead data quality assurance, oversee the development of our reporting strategy, and champion data-driven decision-making across our programs. Working closely with our international partners, your expertise will enhance our global impact by gathering and analysing robust data on outcomes that change young lives.

This unique role includes:

• Line Management of an Impact Executive
• Stakeholder Engagement with analysts, developers, and suppliers
• Data-Driven Strategy Leadership using PowerBI and survey mechanisms
• Building Confidence in data use across our teams

If you’re a communicator with a love for data, ready to help build an evidence-based culture in an international charity, join us and make a global difference!

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.

The Society are looking for a Sustainability officer to support the delivery of current and the development future activities related to the British Ecological Society’s strategic sustainability goals.

Reporting to the Director of Publishing, Core duties include:

Collating and reporting on BES CO2e emissions data with support of the Office and Finance Assistant, improving and adapting processes as required

Calculating annual departmental emissions data

Supporting the creation of a BES biodiversity impact assessment, including working with and gathering data for external consultants

Establishing resulting data collection and reporting processes for future years and review and adapt as necessary

Collating information to support SLT or Board of Trustee decision making

Contributing to defining and implementing the sustainability roadmap and to the development of resulting new policies and procedures

Advising on the setting of departmental carbon emission/biodiversity impact reduction targets and on the feasibility of suggested measures

Keeping up-to-date with BES policy work and ensure BES sustainability initiatives are in line with policy recommendations

Delivering sustainability inductions for new staff Work with internal teams to ensure that staff understand the BES environmental and sustainability goals, methods, terminology and partnerships

A full job description, including person specification and competencies is available here.

The detailed job pack is available here.

How to apply

To apply for this vacancy, please click the green button 'Apply for this job' via our recruitment portal to submit:

• Your CV - no more than 2x A4 sides detailing your education, training and work history, as well as any relevant key skills
• A covering letter - no more than 1x A4 side explaining why you wish to undertake this role at the BES
• Your Equality and Diversity information - this voluntary information helps us to assess the diversity of our recruitment and further improve recruitment processes in future. It has no bearing on the success of your application and is not considering as part of the shortlisting process.

Applicants must have the right to live and work in the UK. Successful applicants will need to provide evidence that they have the right to live and work in the UK. The BES is unable to provide visa sponsorship and unable to hire anyone living outside the UK.

Applications close 6 January at 9am. Please note the society reserves the right to close the vacancy early due to the volume of applications.

Compassion UK is hiring!
Senior Analyst who will lead with data and serve with purpose!

Are you a data expert who feels called to make a difference? At Compassion UK, we’re seeking a Senior Analyst to bring advanced analytics expertise to our mission of releasing children from poverty in Jesus’ name.

About the Role:

As a Senior Analyst, you’ll play a pivotal role in shaping our strategies through data-driven insights. This is not just a technical role, it’s an opportunity to directly influence our ability to steward resources wisely, champion our supporters, and inspire action for vulnerable children worldwide.

Your projects will range from digital analytics and decision-making tools to developing best practices in test-and-learn activities. You’ll take the lead on significant initiatives, guiding our data strategy and fostering a culture of excellence within the analytics team.

Key Responsibilities:

• Uphold and work within Compassion UK's Christian ethos, culture, and values.
• Use data to create actionable insights that deepen our understanding of supporters.
• Develop digital analytics capabilities and data-driven decision-making tools.
• Champion supporters as partners in a global movement, ensuring they feel known, loved, and ignited to action.
• Collaborate with the Analytics team to enhance data reporting and insights capabilities.

What We’re Looking For:
This senior role requires exceptional skills and expertise. The ideal candidate will bring:

• Expertise in Data Analysis Techniques: A solid understanding of preparing data, deriving insights, and presenting actionable recommendations to diverse audiences.
• Advanced SQL Skills: Confidence in writing complex SQL queries to extract and summarise data from databases.
• Proactive Project Leadership: A track record of successfully designing and executing projects, with the ability to collaborate effectively with stakeholders.
• Passion for Growth: Desire to learn, develop new skills, and share knowledge to support the team’s success.

Desired Skills and Experience:

• Experience with tools like KNIME, R, Python, or Power BI.
• Familiarity with data visualization best practices and Google Analytics.
• Knowledge of data science techniques for supervised/unsupervised learning.
• Experience working with CRM systems.

Qualifications:
A degree or equivalent experience in a numerate subject is essential. You must demonstrate a strong intuition for working with numbers and ensuring outputs are accurate and reliable.

Why Join Compassion UK?
At Compassion UK, we combine professional excellence with a deep sense of purpose. Every project you lead will contribute to empowering children and their communities. You’ll work within a supportive and faith-driven environment, continually growing and making an impact that matters.

If this role sounds right for you, apply today on our website!

Important Information:
As we approach the festive season, please note that our offices will be closed during this time and will reopen in the New Year. We kindly ask for your understanding, as our responses may be slower than usual while we take time to celebrate and recharge.

The application deadline for the Senior Analyst role is 16 January 2025. Following this, we will shortlist candidates and invite successful applicants to proceed to the assessment stage. Interviews are planned to take place during the week commencing 27 January 2025.

To comply with our obligations under the Immigration, Asylum, & Nationality Act 2006 we cannot consider applicants who do not presently have permission to work in the United Kingdom.  We are only able to consider applications from candidates who have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for work visas.

Salary: £30,000 - £35,000
Contract: Full-time, permanent 
Location: West London office – 2 day pw
Closing date: 9th January 2025
Benefits: 26 days annual leave plus bank holidays, cycle to work scheme, healthcare cash plan.

We have a great opportunity for a Data and Impact Analyst to join a dynamic charity supporting those facing food poverty. Joining the charity at an exciting time, the Data and Impact analyst role will support the build, launch and roll-out of Microsoft Dynamics across the organisation during the first half of 2025.

As part of this interesting role, you will use the database systems to provide financial analysis and produce reports to support other departments with their data needs.

To be successful as the Data & Impact Analyst you will need:
•  Highly Proficient in IT software/digital technologies such as Power BI
•  Excellent data reporting and analytics skills and ability to perform financial analysis tasks 
•  Ability to identify trends and patterns in data sets 

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

Would you like to join a small but mighty charity, working as part of an inspirational team delivering real change for women and girls? Are you highly organised, and looking for a new challenge? If so, we are looking for a brilliant Data and Operations Officer who can support us to deliver our ambitious 3-year Strategy.

About the role

• You will provide a mix of data control and broader operational tasks, supporting the Senior Operations Manager in their day-to-day operational management of the Charity, enhancing the charity’s ability to grow and adapt.
• You will supports ongoing GDPR compliance and data security by maintaining and updating data policies, participating in reviews, supporting teams, and assisting with the effective management of data subject access requests and data breaches.
• You will provide administrative support to the training team, using Salesforce to follow up and report on enquiries.
• You will assist with the documentation and tracking of partnership agreements and deliverables, and onboarding requirements of clients and funders.
• You will provide ad hoc support to the wider team with administrative tasks to ensure smooth operational delivery

About you

• You will have proven experience in a busy operations support role; excellent organisational and time management skills, with attention to detail and the capacity to manage multiple priorities effectively and meet deadlines.
• You will have experience with data protection and privacy requirements, including implementing GDPR-compliant processes, managing sensitive data securely, and providing practical guidance and training to others. 
• You will have experience of using Salesforce or another similar CRM to manage and report on data.
• You will have exceptional written and verbal communication abilities, including the ability to present data insights visually and clearly.
• You will have experience in supporting operational processes, such as managing expenses, coordinating logistics, and contributing to process improvements.

About SEA

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays
• Flexible working
• Working from home
• 3% Employer Pension Contribution
• Reflective practice and Employee Assistance Programme
• Enhanced sick pay, family leave and carer’s leave
• The chance to be part of our highly professional, supportive team

To apply

If you are passionate about making a difference and think you have the right skills and enthusiasm for the job, please apply via our website. Interviews will be held online week commencing Monday 27th January 2024. 

Surviving Economic Abuse is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from black and minoritised women and disabled applicants who are under represented at SEA.

Charity People is delighted to be partnering with human rights organisation Freedom from Torture to recruit their next Senior Data Insights Manager.  Providing specialist psychological therapy to asylum seekers and refugees who have survived torture and working with survivors to campaign together for change, the organisation is a key voice in raising awareness and influencing key decision-makers about torture and its impact.

Senior Data Insights Manager

Contract: Permanent, full time role with flexible working options including part time (four days per week) and condensed hour options available

Salary: £45,133 per annum

Location: Hybrid – home based with ideally two days per week at the London office in Finsbury Park

Benefits: generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution)

Closing date for applications: midnight on Tuesday 7th January

First interviews, held remotely: week commencing 13th January

Second interviews, in person: week commencing 20th January

Joining as Senior Data Insights Manager you will be a core member of the team at Freedom from Torture and will take ownership of the organisation’s data across fundraising, covering all CRM systems (currently ALMS . net and Engaging Networks) to ensure that systems and processes are aligned to the long-term strategic needs of the organisation. 

A pivotal role within the organisation you will work closely with colleagues across Fundraising and Communications including Digital, as well as the Finance Team and with external suppliers to develop and deliver analytics.

Key responsibilities within the role include:

• Alongside the Database Officer, responsible for the management, use and maintenance of fundraising data
• Responsible for ensuring platforms and data processes keep up with organisational needs
• Identifying positive change initiatives and leading data transformation which will positively impact wider teams
• Streamlining existing data processes and implementing new processes
• Producing and reviewing database project plans to ensure data cleanliness, and liaising with colleagues to encourage engagement and compliance with data best practice
• Work with senior colleagues to ensure that Freedom from Torture has the insights and data to make informed decisions on fundraising and engagement activities
• Proactively advising colleagues on potential improvements to segmentation, selections and testing guided by market trends and new technology that will maximise engagement
• Supported by a Data and Payments Officer, ensure audience appropriate regular reporting is delivered accurately and on time
• Responsible for the storage and use of supporter data, including the management of risk and recovery plans and data security, working closely with colleagues in ICT
• Managing contractual relationships with database supplier and liaising with relevant third party agencies

We would love to hear from you if you have the following skills and experience:

• High level of expertise using CRM and SRM systems within a charitable environment
• Experience managing an income generating CRM, in a charity setting, ideally generating £5 million per annum plus
• Experience of managing complex data management systems incorporating multiple platforms
• Solid experience using data handling tools such as Power BI, SQL and statistical tools
• Proven ability to interpret large sets of data and to spot trends and patterns (e.g. in giving history or opt out behaviour)
• Experience of data base targeting, segmentation, testing and response analysis to drive strategic fundraising decisions
• Experience of managing projects which involve multiple deadlines and stakeholders
• Ability to devise and implement real world data testing strategies across multiple channels
• Expert understanding of data protection legislation, ideally including the Fundraising Code of Practice

We’re particularly interested to receive applications from candidates who have the below, although this is in no way essential: 

• Lived experience of the issues impacting Freedom from Torture

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

The organisation’s policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time.

The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £45,133 to £52,354 (including London Weighting).

If you’re interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.  We do this because we know greater diversity will lead to even greater results for the charities we work with.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.