Data Administrator Jobs
We are looking for an experienced and passionate Team Leader to work as part of our Advocacy Team.
We are looking for someone who has experience of supervising staff or volunteers and would like to move into a Supervising Advocate role
This position will be split between two services, 4 days at "Wandsworth and Richmond" and the remaining day at "South London and Maudsley"
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can stand by you, and stand up for you, when important decisions are being made about your care, treatment and the way you live your life. They can help you understand your rights and options, and then support you in expressing your views and wishes to the relevant services. They can also speak up on your behalf if that’s what you want. People often work with an advocate when they’re going through some kind of assessment or review of their care or treatment.
How you will make a difference
As well as providing independent advocacy and holding a caseload, I will provide line management to a team of multi-disciplinary advocates within the service. I will provide leadership and management support to that team and be accountable for motivating them to deliver a high-quality service, whilst working to maintain the Advocacy Quality Performance Mark standards. I will support advocates to be accountable for managing the day-to-day delivery of advocacy to their clients, ensuring they take responsibility for managing their caseload and delivering positive outcomes for clients accessing the service. I will lead the team to ensure Rethink CARES is embedded in the service and in the delivery of the service to ensure a positive working culture is maintained.
I will work with the following people and teams
• All staff and volunteers within the service
• Service users and user groups
• Community partners and voluntary sector groups
• Strategic partners within the local authority and NHS Trust
• Staff across all Rethink Advocacy services
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss.
We offer a wide range of free information and advice leaflets, a telephone helpline, digital support groups, an online patient forum, and volunteer Buddies who provide peer to peer support.
Our services are open to everyone, and thanks to the generosity of our supporters, they are free to all who need them. As well as supporting patients directly, we work closely with healthcare professionals to improve care and increase understanding of patients’ needs.
As the leader of a dedicated, qualified and experienced team, you will help to keep our communications strategy on track during the coming year by ensuring that the annual operating plan is delivered and that the desired impacts are achieved.
Position: Head of Communications (maternity cover)
Responsible to: Chief Executive Officer
Location: Flexible and hybrid working between home and our Head office in Ashford, Kent
Hours: 35 hours per week (full-time)
Salary: £43,945.00 per annum
Annual leave and benefits:
- 25 days holiday per annum, plus Bank Holidays
- Benenden Healthcare cover
- 24/7 Employee Assistance Programme
- Up to 5% contributory pension
- Enhanced maternity & paternity pay
- Funded support for learning and development
How to apply: Click the Quick Apply button below. You'll be asked to submit a CV and covering letter, and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place on Friday 15 November 2024 at our Head office in Ashford, Kent.
Closing date: 9am on Monday 11 November 2024
What you'll be working on:
- Develop and maintain the annual operating plan for the charity's communications, marketing and public relations activity.
- Ensure that all press releases, articles and statements reflect the charity's brand values and core messages.
- Lead of the development and delivery of compelling awareness raising and public engagement campaigns, including World Glaucoma Week, Glaucoma Awareness Week, Ramadan, National Eye Health Week, etc.
- Commission and evaluate an annual Glaucoma Insights and Brand Awareness Survey.
- Set, manage and review the budget for communications, reporting on variances and taking corrective action where necessary.
This job is for you if.....
- you're qualified in communications, public relations, marketing, or a related field.
- you have proven experience in a senior communications role, preferably within a non-profit organisation.
- you have excellent line management skills, able to inspire and motivate staff to deliver organisational strategies through a supportive, collaborative and inclusive staff management approach.
- you have strong understanding of media relations and social media management.
- you have experience of managing finances, including monitoring monthly management accounts.
We will respond to all shortlisted candidates by 12 November 2024.
Please note that only applications including a covering letter which clearly details how you meet the requirements of the person specification, will be considered.
To download a job pack please visit Glaucoma UK's website.
Our vision is to end preventable glaucoma sight loss.
The client requests no contact from agencies or media sales.
Fundraising Legacy Manager
Salary: £40,000 Circa
Location: Remote
Full Time, Permanent
Closing Date: Sunday 27th October 2024
At Camphill Village Trust we know exactly why we do what we do. With a bold and ambitious vision to be leaders of integrated Social Care, with the proven benefits of Nature, we transform life opportunities for adults with a learning disability and autism to be their best selves each and every day.
We do this by providing meaningful therapeutic, work and volunteering choice delivered across extraordinary rural and urban Communities, working farms and social gardens and a heck of a lot more in between!
If you want to tell authentic stories, maximise impact and make a true and meaningful difference read on.
The Legacy Manager will be responsible for the entire legacy function from marketing legacies to the existing database, stewarding pledgers and supporters through to the administration of the legacies themselves, working with the legacy administrator. You'll work closely with the Director of Fundraising to deliver the legacy and in-memoriam giving programme.
We’re looking for those who can deliver an exceptional supporter experience for current and prospective legacy supporters with a focus on securing strategic long-term support by building a robust, sustainable pipeline of legacy Pledges.
As a leader you'll embed a legacy giving culture internally and will work closely with colleagues across the whole charity to promote legacy and in-memoriam giving messages. This, in turn, will inspire supporters to help Camphill Village Trust support more people with learning disabilities, autism and other mental health challenges.
What you’ll bring to the role:
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Evidence of working at manager level to develop and implement successful legacy / donor giving strategies, particularly legacy stewardship.
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Ability to manage and lead the legacy function.
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Evidence of achieving annual fundraising targets, maintaining an acceptable ROI, and managing budgets.
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Experience in a complexed geographically spread organisation.
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A strong personal track record of achieving significant legacy support and successfully building long-term relationships with excellent verbal and written communication skills.
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Evidence of working effectively with teams and building relationships internally and externally.
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Excellent data analysis and insight skills.
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Ability to manage several projects and activities simultaneously.
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A good working knowledge of current charity law, compliance and fundraising best practice as they apply to legacy fundraising and legacy administration, particularly in the areas of ethical due diligence, data protection, privacy and marketing consent, and safeguarding.
Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.
Ideally we are looking for someone to be based either within corridors of Midlands to London or Manchester to York. You will be a home worker with some travel to attend meetings in London and visit Communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.
Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack).
Salary - Circa £30k per annum, pro rata if part time
Full-Time / Part-time - 30 hours per week minimum (flexible)
Application Deadline - Sunday, October 27, 2024
Interview Date - Nov-04, 2024
About our Fundraising team:
See the difference you can make. Every day.
We’re small enough to be a close-knit team where you can see the difference your ideas make to the care, we give every day. Yet, big and ambitious enough for you to grow and explore new campaigns, initiatives, and techniques.
As a team we will support you to grow and learn in your role with training, development opportunities and fantastic wellness benefits.
About the role:
We have an exciting opportunity for a Legacy Officer to join our Legacies team. This is the ideal role for someone looking to gain more experience in legacy fundraising, and for someone who wants to make a difference to our communities when time matters most.
You will help deliver the legacy fundraising programme with the aim of securing and retaining legacy pledges, and ultimately growing income from this vital source of support.
A large part of the role will also be focused on the stewardship of existing pledgers, considerers and enquirers. You will be comfortable engaging with the public, handling enquiries, and keeping our supporters engaged with and updated on our work.
You will also work closely with the Legacy Lead to develop marketing campaigns, legacy materials, and to support other promotional activities and the wider Legacy team
About you:
Empathy and listening skills come naturally to you. You will be pro-active and have good attention to detail, excellent communication skills, as well as some working knowledge of databases.
You may have previous experience working in a fundraising environment, in relationship management/direct marketing or in a customer service related role.
If you are a friendly team-orientated person who shares our values, and you’re looking for a new role in a supportive and inclusive environment, we’d love to hear from you!
As well as our competitive salary package and the opportunity of joining organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- subsidised meals at our on-site restaurant
- access to Blue Light Card discount card
- access to our Group Pension Scheme
- educational and professional development opportunities (we have an on-site Education Team)
- free on-site parking
- tranquil Hospice grounds
- Employee Assistance Programme
- wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
About us
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. We need to raise over £10million a year to provide our free palliative and end of life care services and our fundraising team are crucial to achieving this.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
IDAS (Independent Domestic Abuse Services) is the leading specialist domestic abuse charity in the Yorkshire region. We are looking for dedicated, courageous and compassionate people to join our inspiring and inclusive team. We are an age inclusive employer with flexible working arrangements to suit a range of people’s circumstances.
We have an opportunity a Finance Manager role with highly regarded regional charity based in York.
This is a great opportunity for someone looking to utilise their accounting skill and develop their leadership potential. Reporting to the Head of Finance and Administration you will have full oversight of the finance function.
Responsibilities:
- Monthly management accounts - ensuring deadlines are met and financial data is accurate
- Year-end statutory reporting and liaison with auditors
- Financial reporting to our funders
- Team management and development.
Requirements:
- We are looking for an experienced, diligent and confident finance professional who can step in a deliver from the outset.
- Previous experience in the charity or not for profit sectors would be advantageous but is not essential.
Benefits:
- Comprehensive training and development opportunities
- Competitive salary
- 26 days annual leave plus statutory bank holidays (Full-time)
- Contributory pension scheme
- Employer-paid health cash plan
- Access to national discount schemes
Location: York. (Hybrid home and office flexible working after probation)
Application Deadline: 09:00 AM on Monday, 14th October 2024
Interview Dates: Week commencing 28th October 2024
For more information please refer to the job description and apply via our careers page.
The client requests no contact from agencies or media sales.
We are looking for an agile, proactive individual who will join the team as Finance Officer working closely with the Finance Manager and a part-time Finance Officer to address all issues of a financial nature and support the fundraising team and grants officer.
Finance Officer
Reporting to: Finance Manager
Location: Remote. With the option to attend a co-working hub on an ad hoc basis.
Salary: 30K FTE per annum (12K per year, including London weighting) plus a competitive pension
Contract: Permanent
Hours: Part time, 22.5 hours per week, spread across agreed days
This role will be suited to someone who is detail oriented, highly effective, organised and able to support across the organisation.
You will be confident working to deadlines, someone who enjoys working as a core small team and is self-motivated when working remotely. We are looking for someone who is looking for an active and responsible role in a friendly and highly supportive organisation.
Your key responsibilities will include:
- Ledger Maintenance e.g. Maintain Sales & Purchase Ledgers in Quickbooks.
- Banking e.g. Transaction management, bank reconciliation, credit control.
- Operations e.g. expense claims, payroll, audits, compliance.
Qualifications and Experience:
- To be successful in this role, we seek the following qualifications and experience:
- Fully AAT qualified or working towards level 4 as a minimum.
- Minimum of 2-3 years of experience in a similar role
- Strong proficiency in MS Office Suite, particularly Excel
- Excellent organisational and time management skills
- Ability to work independently and prioritise tasks
- Attention to detail and accuracy in data entry and financial tasks
- Good communication and interpersonal skills
- Experience with accounting software e.g. QuickBooks and working with
- other CRM and productivity software.
- A desirable knowledge of charity accounting.
Our vision
A community of Black people, readily accessing mental health support, recovering fully from mental illness and thriving
Our Mission
We create and champion safe, and accessible mental health support with, and for the Black community.
Our Values
Community, Access, Safety, Healing and Change
Thank you for your interest in joining our team. We look forward to reviewing your application and discussing how your skills and passion can contribute to our mission of promoting mental well-being within the Black community.
Please note that the application deadline is 7th November 2024.
We will review all applications and contact shortlisted candidates for further assessment and interviews.
Interview date: 19th November 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
At Black Minds Matter UK, we are committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, particularly those from Black and minority ethnic communities.
Requirements of the Role:
- Right to work in the UK.
- This post is subject to a Disclosure and Barring Service (DBS) check.
No agencies please.
Let's make every day a chance to create a brighter future for the next generation!
Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King'sTrust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.
Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!
You’ll also be the guiding light for our employer partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.
And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.
We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!
Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.
Join the King'sTrust Team and let’s make magic happen!
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We are a Stonewall Diversity Champion and an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Are you looking for a role where you can work flexibly and choose from of a variety of working hours that suit your needs?
About the role:
Whether you are looking to work, days, evenings, nights or weekends only; we may have something perfect for you. We are looking to increase our current pool of Locum Bank Workers, in order to meet the needs of our services and our future development plans.
We can offer you experience in the following areas:
- Accommodation services for Adults and Young Persons
- Floating Support services
- Refugee Resettlement
- Ex-offenders
- Mental Health Services
- Women's Specialist Services
We have opportunities available, to work in our accommodation services across a variety of London boroughs. Shifts are available across all London boroughs, or if you prefer a particular London borough, we can offer shifts that are more localised.
As a Locum Bank worker, you will provide effective day to day shift cover that supports the aims of our Projects and encourages the full participation of our clients. The shifts could be in our Accommodation services, Floating Support services, Refugee resettlement services or in our ex-offenders pathway. You will also take part in all aspects of the daily running of the Projects, including working with our clients in line with their agreed support plans.
You will also be comfortable working within a strengths and recovery framework (training provided) and ensuring that all aspects of your work, are delivered to the highest standards, and are fully compliant with organisational values and contractual requirements.
In return we will provide you with an online and project specific Locum induction and core e-learning (Fire Safety, Safeguarding Adults & Children, Data Protection, Equality, Diversity & Inclusion) to equip you with the tools to successfully carry out your work practice.
Early shifts: 8am - 3:30pm/4pm and /or Late shifts: 3:30pm - 10:30pm and /or Night shifts 9.30pm/10:00pm- 7.30/8am- available.
Pay range: £13.15 - £14.49 per hour. All Locum shifts are paid at base £13.15 per hour rate unless a higher rate with additional case working responsibilities is agreed with project manager.
About you:
- An understanding of working with vulnerable people and the ability to assist them with a range of practical and social tasks.
- Ability to deliver a quality customer focused service and adapt your approach to the needs of clients and the service.
- Sound I.T and numerical skills
- A flexible, resilient and thoughtful approach to your work - being able to respond positively to challenges, be reflective, self-motivating and creative.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
This is an opportunity that you can develop in a way that fits for you: either use your skills to work flexible additional hours outside of other personal or work commitments or work more regular hours as a way into a permanent role. Either way, the minimum we expect is reliability in working when you agree to and to work in line with our values and strengths and recovery framework.
Join us in creating a brighter, more hopeful future for individuals in need.
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Important info:
Closing date: Sunday 27th October at Midnight
Interview date: Week commencing 11th November via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Job Title: Referral Co-ordinator, Newham
Salary: £9,956 Actual (£24,890 FTE)
Working Hours: 14 hours Per week (to include
End of Contract:31st March 2025 (extension subject to funding)
Location: Newham office based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, health inequalities, feeding difficulties or poor mental health.
This postholder is the first contact for referrals made into a perinatal programme supporting migrant marginalised women who experience many barriers to accessing maternity care. The role requires excellent communication and the ability to be sensitive, patient and non-judgmental. Responsible for managing an empathetic, integrated and person centred experience for women referred for perinatal support.
Responsible for converting referrals into impactful support, keeping them informed by building rapport, sharing information about the project, providing resources and service details, maintaining ongoing effective communication as required, liaising with health professionals to ensure a joined up approach to service user wellbeing. Keeping referrers and project website up-to-date with service provision, documenting referral procedures and assisting with the sourcing and coordination of baby bundles for clients.
NCT is a charity committed to social justice and Equity and Diversity, believing inclusion is everyone’s responsibility. We believe we all have a collective responsibility to demonstrate our commitment to celebrate diversity, challenge inequality and build an inclusive workforce and environment, so all our people can thrive, and we can best represent and meet the needs of the pregnant women, new parents, families, and communities we serve.
This role is based in a Newham office with some home working
About the Role
Some of the key responsibilities of the role include:
- Making contact with women referred into the perinatal programme, using interpreters as required, sharing information about the service, answering questions and inviting them to attend scheduled groups where further support is offered. Communicating with other team members for support as required.
- Liaising with local health professionals and referrers to maintain strong relationships and clear referral pathways, responding to referrals, keeping referrers up-to-date and ensuring they have a clear understanding of the programme and can make appropriate referrals.
- Ensure all referrals and actions are logged onto the case management software, maintaining activity on the system by regularly inputting data and updating client notes.
- Administrative tasks, including the monitoring of the project email inbox, keeping the project website up to date, managing shared spreadsheets ensuring they’re up-to-date and assisting with the sourcing and coordination of baby bundles for clients
You must have excellent communication skills and be able to build relationships and create a rapport with a wide range of people easily, providing non-judgmental, sensitive communication with clients, using patience and active listening skills. You must be able to confidently prioritise your own work, be highly organised and able to work independently.
The role is 14 hours per week which will need to be worked over a minimum of three working days, one being either a Monday or Wednesday. This is largely a community-based role, working from a project office with some home working.
About you
- Have excellent communication skills and be able to build relationships and create a rapport with a wide range of people. Providing non-judgmental, sensitive communication with clients with patience and active listening skills.
- Have experience of supporting and/or working within marginalised or vulnerable communities and understanding the challenges they face.
- Have resilience when hearing people sharing emotionally difficult circumstances
- Good IT and database skills and excellent attention to detail
If so, please read the job description via our website.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 29/10/2024
Interviews: Friday 8th November 2024 in person in Newham
Interview format: Will be in person at a venue within Newham. The interview will be a mixture of open and competency-based questions, including a basic IT test.
The client requests no contact from agencies or media sales.
Live Music Coordinator
We have an exciting opportunity for a Live Music Coordinator in the North of England to support the delivery of live music experiences improving the health and wellbeing of children and adults through the healing power of live music.
This is remote working role in the North of England, so please only apply if you live within a commutable distance of the area.
Position: Live Music Coordinator
Location: Remote based in the North of England (Yorkshire and Humberside, North West or North East).
Hours: Full time, 37.5 hours per week
Salary: £23,400 per annum
Contract: Fixed term contract until end of June 2025, with the potential to extend beyond this date.
Closing Date: 5pm on Friday 8th November
Interviews: TBC
The Role
The Live Music Coordinator will facilitate the delivery of live music experiences across the North of England, improving the health and wellbeing of children and adults through the healing power of live music.
You will work with professional musicians to share live music with people who may not otherwise get to experience it, organising programmes with partner organisations, in line with the organisation’s strategy and operational plan.
You will also support the delivery of the annual programme of live music experiences communicating with hospitals, hospices, care homes and the community. This includes those living with dementia, who have mental health problems, or who are seriously ill.
Main duties and responsibilities include:
- Coordination of the live music programme
- Prepare reports and appropriate feedback to the Live Music Manager and support to the Fundraising and Communications team as per the reporting timeframes required
- Inform the Live Music Manager of progress and developments
- Support the Live Music Manager to manage and deliver services
- Encourage, collate and monitor feedback reports from healthcare centres, participants and musicians
- Ensure effective administration in accordance with the UK-wide system for facilitating and contracting of individual health and care settings and musicians
- Provide copy for publications such the newsletter and Annual Report.
- Support Safeguarding and Health and Safety compliance within geographic area of responsibility
Why join the team?
You will be offered on the job training and support for your development alongside other fantastic benefits:
- Opportunity to work your hours flexibly
- 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
- Employer pension contribution of up to 6%
- Employee assistance programme
- Enhanced Maternity Pay
- Budget for personal development and training
- Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
- Opportunity to help share live music with people who may not otherwise get to experience it.
About You
You will have proven administration experience ideally delivering a similar provision within health and social care or arts setting and a passion for live music.
You will have:
- Effective communication skills
- Good knowledge and understanding of data protection
- Proficiency in using MS Office and database systems
- Proven ability to form good working relationships both internally and externally with people on all levels
When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.
About the Organisation
The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.
Their live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.
The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.
The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.
You may have experience in areas such as Coordinator, Events Coordinator, Conference Coordinator, Concert Coordinator, Music Coordinator, Programme Coordinator, Service Coordinator, Marketing Coordinator, Events Administrator, Conference Administrator, Concert Administrator, Music Administrator, Programme Administrator, Service Administrator, Marketing Administrator, Music, Theatre, Arts, Culture, Events, Entertainment, Admin, Administration.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for someone to join us as our HR Officer and who wants a flexible HR role. Although this role reports to the HR Manager, the HR Manager’s role is significantly part-time and whilst they will provide support and direction, day-to-day activities will be carried out by the HR Officer. This role gives the successful candidate the opportunity to shape their own role.
On a day to day basis, you will be the first point of contact for managers across the organisation when they need support and assistance with a range of employment issues across the employment lifecycle. These include but aren’t limited to co-coordinating HR activities, for example EDI, recruitment, disciplinary hearings, and grievances (under the direction of the HR manager).
More specifically, key tasks will include:
Recruitment: all the way through the process from identification of the vacancy to on-boarding and probation and everything in-between!
Management of HR Information System, including inputting data into it and production of regular data packs
Preparing and amending where necessary HR documents, including staff handbook, policies and other HR documents
Working with the Finance Department by providing the relevant employee information including new starters and leavers
Working with our Happiness Officer ensuring the annual staff survey is completed and analysed in a timely manner and other wellbeing activities.
You also need to be flexible as there are likely to be other HR duties you will get involved in.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SGH is seeking a Male IDVA who will support men who have experienced, or are at risk of being a victim of domestic abuse. Help us break the stigma and silence that men face, increase their safety and reduce harm.
You will provide a high quality and front-line service prioritising risk, addressing the safety of male victims at high risk of harm from intimate partners, ex-partners or family members.
The role offers an exciting opportunity to shape services for male victims of domestic abuse in Wolverhampton, working within a multi agency framework consisting of the local MARAC and partnership responses to domestic abuse.
Do you enjoy a challenge? If yes, then we'd love to to hear from you.
Please submit your CV with a covering letter, no more than one A4 page, detailing specifically why you would like to join SGH.
Please note we may close the application process early should we receive sufficient and suitable applications. Therefore, please submit your application as soon as possible.
The client requests no contact from agencies or media sales.
Job Title - Finance and Billing Assistant
Contract - Permanent
Hours - Full time 35 Hours per week (However, we will consider part time 28 hours per week, flexible with days and hours to be agreed)
Salary - £24,000 to £26,000 FTE dependent on experience
Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About specific entity
One of the members of the Coram group, Coram Children’s Legal Centre (CCLC) is a specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation under legal aid contract and through grant funding. Our Policy and Practice Change Team promotes the rights of children, young people and families through training and capacity building to professionals and systems change through research, policy and advocacy.
CCLC’s Finance and Billing Team is based in our London and Colchester office. It is anticipated this role would be based in our London office working alongside the Finance and Operations Manager.
About the role
We are looking for a motivated, enthusiastic, multi-skilled Finance and Billing Assistant to support our busy practice.
The primary purpose of the role is to provide financial and administrative assistance to the Finance and Operations team, particularly focussed on increasing our Legal Aid billing capacity. This may involve assistance with broader financial and administrative tasks in order to release the overall capacity of the whole Finance Team to increase efficiency and maximise Legal Aid billing. From time to time, the role may also be required to provide general administrative and reception assistance, particularly for annual leave cover.
The role would suit an organised and efficient individual with strong IT skills who is looking to develop a career working within the charity finance or business support sector. This would be a particularly rewarding role for someone with an appreciation of the important role legal aid advice and representation plays in securing access to justice for the most vulnerable in society. Previous experience working in an administrative, operations or finance role would be desirable. However, full training will be provided and ongoing support and supervision will be available and therefore it is most important that the successful candidate can demonstrate the ability to work independently and show initiative and problem solving skills.
This is an office-based role and as such the successful candidate will benefit from being part of an experienced team. However, whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Sunday 27th October 2024 23.59pm
Test and Interview date: Week commencing Monday 28th October 2024
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We’re seeking a full time Storage Support Worker to become the latest addition to our Street Storage Team!
Street Storage is an ambitious and innovative homelessness charity - the only charity of its kind in the UK. We provide free, accessible storage for people experiencing homelessness. Therefore we are looking for someone who truly cares about people sleeping vulnerably and understands the need for what we do.
Our new Storage Support Worker will need to be a people person with experience and a passion for supporting people in their community.They will have strong admin skills & someone who pays attention to detail and be up for working in a small passionate team to help manage day-to-day referrals, appointments, drop ins and storage. They will be someone who shows compassion and can meet each individual where they are at.
Please ensure you include a cover letter, answer all screening questions, attach your CV, and emphasise your relevant experience in your application. Incomplete applications may not be considered.
We aim to (and do!) provide free, safe and accessible storage to people experiencing homelessness across the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced Contact Centre Team Leader who can lead and inspire? Can you embody our values, ensuring our customers feel at the heart of everything we do?
If so, you could be the Contact Centre Team Leader we are looking for.
About the role
As our Contact Centre Team Leader, you will lead a team of dedicated advisors, delivering exceptional service across various contact channels. You’ll inspire and develop your team, equipping them to excel in both inbound and outbound calls as well as other customer service activities. Ensuring team has the right tools and training, you’ll enable the team to deliver crucial information, support and expressions of gratitude on a wide range of topics, including locating health information, inquiries about our retail network, fundraising, event stewardship, and more.
You’ll also be the go-to expert to help the team swiftly resolve problems and complaints, benefiting both customers and the organisation. Overseeing all customer interactions and activities, you’ll help the team enhance the customer experience, build strong relationships, and drive income growth.
You’ll support and guide your team by setting performance goals, providing constructive feedback, conducting evaluations, and ensure their wellbeing. You’ll also identify and implement process improvements to boost efficiency and elevate the customer experience.
Taking ownership of the team’s performance, you’ll ensure they consistently meet and exceed KPIs and SLAs, as well as customer expectations. You’ll drive improvement by turning insights into actionable strategies, while being responsible for the team maintaining high standards of data accuracy and quality. You will also assist the Customer Service Manager in managing the wider team’s performance to meet or exceed targets and SLAs, as well as continuously improving your own performance. Collaborating closely with the Customer Service Manager, you’ll foster a culture of quality, fun, and continuous improvement.
We are looking to start someone in this role as soon as possible.
About you
You have a proven track record in customer service leadership, ideally within a contact centre environment. You’re experienced at setting performance goals, offering constructive feedback, conducting evaluations, and ensuring your team’s wellbeing. Your experience includes handling both inbound and outbound calls, implementing and monitoring KPIs, and effectively managing complaints.
To excel in this role, you should have:
- Outstanding IT skills, especially Microsoft Office, and familiarity with CRM systems and customer service software. Experience using a Helpdesk ticketing systems would be highly advantageous.
- A strong understanding of contact centre best practices, tools, performance metrics, and KPIs.
- Excellent written and verbal communication skills, including a great phone manner and strong presentation skills.
- Exceptional attention to detail, strong administrative and time management skills, and a proactive, solution-focused approach.
- Experience in conducting effective team meetings, delivering impactful updates, inspiring and motivating team members, and securing enthusiastic buy-in for changes and new initiatives.
Working arrangements
This is a 18 month fixed contract covering a secondment.
Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday with flexibility to work Saturdays and 11:00am - 07:00pm during peak event season.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. At the moment the team typically go in once a week on Wednesday. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage
What We Offer:
When you join the BHF, you become part of our MyBHF Career Academy, where we'll help you grow, learn, and develop your career.
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
We care about the well-being of our employees through our Live Well. Work Well. Programme, which gives you activities, opportunities, and advice to help you live a healthy and happy life, both at home and at work. We embrace diversity and inclusion and encourage all our colleagues to be themselves.
Interview Process:
Our interview process involves two stages. The first stage will be a one way video interview. The second stage is planned to be in person interview which will take place through in person at our Birmingham Office (B37 7YE)
Our vision is a world free from the fear of heart and circulatory diseases.