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Bain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.
Thanks to the generosity of our supporters vital life changing, life-saving neurological research can be funded.
We are a well-established charity that has recently launched a new strategy to accelerate the progress and funding of neurological research. This is a new role. As a small and ambitious charity, we are seeking someone who is keen to join a growing team and develop their skills and career within a vibrant, positive organisation.
The role
Reporting to the Events and Community Fundraising Manager, you will play a crucial role as part of the Fundraising Team by providing the highest levels of fundraising and event administration support to ensure the provision of seamless, excellent supporter care and assistance to our supporters.
Whilst this role is primarily providing administrative support for our fundraising and event activities, there will be opportunities to be involved with all other aspects of the charity.
The successful candidate will need to be a good team player, able to work independently, flexible, hardworking and prepared to play an enthusiastic role in helping to deliver excellent supporter care and increased fundraising income. Excellent verbal and written communication skills are essential.
Responsibilities
In this position, you will:
· Be the primary contact point with our supporters and fundraisers to provide excellent customer care
· Answer general public and supporter enquiries that come in by telephone, email and mail in a way that makes them feel important and valued regardless of the nature of their enquiry
· Ensure all fundraising income (cash, cheques online platform donations) is processed and recorded correctly onto the Donorfy database, and thanked in a timely manner
· Record as necessary enquiries, correspondence and responses on Donorfy
· Be the primary point of contact for our challenge events and community fundraisers. Build excellent relationships with them and provide materials and support, liaising before, during and following their activity/event as needed
· To work with the team to provide support for key fundraising activities such as the London Marathon and other challenge events. This will include assisting with event administration, answering telephone calls, responding to emails, thanking participants, processing donations, sending materials to participants and updating records on Donorfy
· Monitor our general email inboxes and respond to all enquiries in a timely manner
· Monitor Social Media and assist with providing content and responding to any enquires that come through these mediums
· Be responsible for ensuring stock control is monitored, both at the office and at our fulfilment house
· Appeal support: this may include contributing to content and will include monitoring schedules and deadlines
· Liaise with our fulfilment house and/or other suppliers, where necessary
· Liaise with finance as required
Person specification
You will be keen to develop your existing skills and to learn and absorb new skills. You will be methodical and well organised and provide careful attention to detail
It is essential that you have the following skills:
· Supporter care – must be able to provide our supporters and the general public with excellent customer service both written and over the phone
· Time management – you must be able to effectively manage your time and workload
· Attention to detail - you must be able to consistently produce accurate work
· IT literacy – you must be proficient in Word, Excel, Outlook and, ideally, PowerPoint
· Familiarity with the use of social media
It is desirable that you have the following skills:
· Familiarity with CRM and/or database
Knowledge
It is desirable that you have the following knowledge:
· Knowledge of fundraising principles and practices
This job description is not intended to be exhaustive in every respect, and you may be required to carry out any other duties that fall reasonably within this role. There may be occasions where you will be required to work evenings and weekends at events.
This is a description of the job as it is presently constituted. It is BRUK practice to review job descriptions and to update them from time to time, in consultation with the post-holder, to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required.
The client requests no contact from agencies or media sales.
Home-Start Bradford District offers a unique service, recruiting and training volunteers who have parenting experience themselves to visit families with at least one child under five in their homes, offering informal, friendly and confidential support designed to increase the confidence and independence of families.
With a 25 year track record of delivering valued support to families and children in the area, Home-Start Bradford District is looking for a Business Manager (Co-leader) to bring a broad range of skills and experience which will develop and support the charity through its next phase of development. It's a varied and challenging role with considerable scope to make an impact on the organisation at an exciting time - working with a fantastic team making a huge difference to families across Bradford.
Working alongside our Operations Manager to co-lead the charity, you will together ensure that Home-Start Bradford District achieves its charitable objectives, working closely with the Board of Trustees to lead the team, implementing and continuing to develop the charity’s Strategic Plan, and ensuring that the necessary resources are in place to maintain the sustainability of the organisation.
The Business Manager will lead on the development and implementation of income generation, the financial management of the charity, the processes and administrative needs of the team, data and reporting, and the charity’s governance and legal obligations. They will need to make their mark quickly, identifying and generating new sources of income, with a particular focus on seeking commercial or unrestricted income.
Key responsibilities
This is a strategic role for which the key responsibilities are:
- Business development and strategic planning
- Income generation
- Financial understanding, budgeting and reporting
- Organising, understanding and communicating data
- Effective networking, PR and marketing
- Good governance
What we are looking for
As the successful candidate, you will have:
- demonstrable experience of leadership in an organisation of comparable scale and complexity
- experience of operating at Board level and capable of working with and alongside our board of trustees
- excellent knowledge of organisational development, with a successful track record of securing significant income
- proven experience of developing and implement wide-reaching strategies that successfully deliver objectives
- collaborative leadership skills with the ability to work alongside a Co-leader, and to bring out the best in a team
- a proven track record of taking financial responsibility, and setting and controlling large-scale budgets
- experience of organising, understanding and communicating data.
An independent charity committed to promoting the welfare of families with young children and providing volunteer-led support in families' own homes.
The client requests no contact from agencies or media sales.
1-year fixed term contract, maternity cover
35 hours per week, minimum one day per week from office
Accountable to: Director of Operations & Membership Systems
PLEASE SUBMIT COVERING LETTER ALONGSIDE CV FOR YOUR APPLICATION.
Key Responsibilities:
Facilities and office administration
· Lead on all first aid and fire compliance duties
· Issuing and collating health and safety risk assessment forms to staff, organising fire, health & safety and first aid training as required
· First point of contact for staff re any office/building/equipment maintenance issues
· Liaise with landlord for office/building/equipment maintenance/health & safety matters
· Stationery, refreshments and printing replenishing and ordering
· Courier and postage bookings and arrangements
· Maintain a supplier contact list
· Processing, collating and reconciling credit card expenses
· Managing documents/files within the onsite storage area (crypt) and around the building
· Provide office induction to new staff, including requesting FPH/RCP passes, IT accounts, welcome pack including, IT & health & Safety induction and fire evacuation training
Events and Travel Administration
· Manage event registrations.
· Log and chase event registration RSVPs for external invites and issue joining instructions
· On the event day involvement and support including arranging set up
· Source venue space for FPH events and meetings to be held externally
· Identify and negotiate bulk accommodation for FPH events/conference
· Make travel and hotel arrangements for FPH Officers, Board members, Committee members and staff including taxi, rail, air and car.
· Identify, develop, implement and maintain administrative procedures/systems
Zoom administration
· Arrange zoom meetings and webinars as per requests, including sharing meeting details
· Log relevant meetings in the booking’s spreadsheet
· Host zoom meetings and provide support as required
Membership Programme
· To provide administrative support to the membership team when required
· Assist with incoming membership queries/request
Workforce Programme (Revalidation & CPD)
1. To support and administer the Faculty’s statutory duties relating to the revalidation of public health specialists including:
· monitoring and delivering the revalidation service
· responding to member and other queries in relation to revalidation.
· maintaining and updating the list of FPH revalidation appraisers
· liaising with external stakeholders, including the Academy of Medical Royal Colleges
2. To support the development and delivery of a system of appraisal and revalidation for public health specialists from backgrounds other than medicine.
3. To administer the Faculty’s annual programme of Continuing Professional Development (CPD) activity including:
· monitoring and delivering the annual programme
· maintaining and updating the CPD database
· processing annual CPD returns
· arranging annual training of CPD advisers
· supporting members in using the online CPD Diary
4. To administer the CPD annual review process including analysis of the review for the CPD Director.
5. To provide administrative support to the CPD Committee including:
· organising and servicing meetings as required
· preparation of papers
· minute-taking and follow-up of action points
6. To deal with general enquiries and to assist with all routine tasks of the Education, Standards & Advocacy Department.
7. To deal with enquiries to a high level of customer service, replying, referring or responding as appropriate.
8. To liaise with colleagues elsewhere in the organisation to ensure good communication, coordination and collaboration.
9. Provide cover within the department as required and assist with general enquiries.
10. Undertake any other reasonable activities as requested by the Deputy Chief Executive.
Person Specification
Skills and abilities
Excellent organisation and problem-solving skills = Essential
Excellent customer service skills and delivering a customer-centric service = Essential
Ability to communicate (verbal and written) in a manner that is fluent, clear and compelling to a range of audiences = Essential
Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines = Essential
Ability to identify and solve problems or concerns constructively and creatively = Essential
Ability to identify opportunities for systems and processes to be improved to deliver solutions = Essential
Ability to develop processes and encourage others in their adoption = Essential
Ability to work as part of a team and support team objectives = Essential
Ability to understand and demonstrate commitment to the FPH’s Values, Ethical Policies and Equality & Diversity Policy and to ensure all activities are carried out within this framework = Essential
Experience & Qualifications
Proficient user of Zoom Meetings and Webinars and Microsoft Teams = Essential
Experience of working effectively within a team, developing effective and supportive relationships with colleagues = Essential
Experience of using a CRM (Customer Relationship Management) system (preferably Microsoft Dynamics) and Microsoft products e.g. outlook, word = Essential
Degree qualification or equivalent = Essential
Experience of working in a operations or facilities team = Desirable
Experience of working effectively in a Royal College or Faculty environment = Desirable
Experience of working in a membership organisation = Desirable
Skilled in data analysis and manipulation using tools such as Excel, Microsoft Dynamics = Desirable
Please include a tailored covering letter explaining why you feel you are suitable for this position.
Department: Insights and Evaluation
Location: remote working
Hours of Work: 37.5 hours
Contract: permanent, full time
Salary: £30,000 – £33,000 per annum
Closing date: Thursday 24th October at 11.59pm
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
This is an exciting opportunity to join the Insights and Evaluation team at Dementia UK supporting the organisation to build the evidence base for Admiral Nursing through collecting and sharing evidence on the effectiveness of the Admiral Nursing model.
As the Insights and Evaluation Officer, you will be responsible for overseeing and maintaining the team’s systems and folders, ensuring they remain organised and up-to-date. You will act as the main point of contact for enquiries within the team and manage the team’s email inbox. Additionally, you will coordinate meetings and projects, providing essential administrative support.
You will also be involved in coordinating data collection processes and assisting with the team’s survey functions. This will include supporting basic analysis of evaluation data and contributing to the production of reports and other key documents.
To succeed in this role, you will need experience in providing administrative support, including managing shared folders and systems. Strong organisational skills are essential, along with the ability to prioritise and handle a diverse range of responsibilities independently. You should also possess solid IT skills, including proficiency in common software packages like MS Office, and some experience using Excel for basic data analysis.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact the recruitment email listed on our vanacy page.
This role will be subject to an Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London, including Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.
We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with 77 million visits annually.
We are now looking for a Strategy and Portfolio Office Administrator to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £26,864 - £28,500 per annum (depending on experience)
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for an organised individual with stakeholder management skills and a good grounding in business or economics to join our dedicated team.
You will be part of a high-performing team where your growth in project, programme, and portfolio management will be fully supported enabling you to grow and develop professionally.
What’s more, you will be at the heart of driving continuous improvements that ensure our parks' future sustainability and excellence, providing incredible green spaces across London.
So, if you’re excited about working in the heritage sector and developing your skills in a dynamic environment, read on and apply today!
The Role
As a Strategy and Portfolio Office Administrator, you will ensure the smooth running of our strategy and portfolio operations as part of our SPO (Strategy and Portfolio Office).
Working closely with project and support teams and internal departments, you will maintain accurate records of our portfolio, ensuring risk registers and project data are up-to-date.
You will support governance meetings by preparing agendas, drafting minutes, and following up on actions.
Additionally, you will:
- Liaise with Finance, HR, and other departments to ensure accurate reporting
- Track the change control data for all projects in the portfolio
- Proactively identify improvements to governance processes and assist with SPO communications
About You
To be considered as a Strategy and Portfolio Office Administrator, you will need:
- Experience engaging with a range of stakeholders across multiple teams
- Excellent organisation skills with a structured approach to work
- Good organisational skills
- Degree level qualification in a relevant area – for example in, Business, Economics or relevant experience
Other organisations may call this role Project Administrator, Portfolio Administrator, Strategy Support Officer, or Project Support Administrator.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as a Strategy and Portfolio Office Administrator, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
Job Title: Recruitment Administrator
Salary: £13,722.50 per annum (inclusive of Outer London Weighting) Band C, Level 3
Location: Gilwell Park, Chingford, London (with hybrid working 2-4 times a month)
Contract Type: Fixed Term up to 12 months
Working Hours: 17.5 hours per week (ideally working across 4 days a week)
About the Team and the role
Join our inclusive People team as a Recruitment Administrator! Collaborate closely, support diverse recruitment campaigns, and enhance our efficient onboarding process. We value open communication and flexibility, fostering a welcoming environment for all. If you’re passionate about improving recruitment practices and promoting diversity, we want you on our team!
As the Recruitment Administrator, you will (Key Responsibilities):
- Ensure candidate eligibility checks and employee records meet legal and policy standards, including DBS checks and renewals.
- Proactively request, follow up, and review references to ensure accuracy, escalating concerns as needed.
- Manage new starter details, coordinate induction processes, and collaborate with stakeholders to facilitate training and access to benefits.
- Act as the first point of contact for recruitment inquiries, maintaining knowledge of policies and escalating complex issues.
- Contribute to recruitment planning, manage calendars and statistics, and continuously suggest improvements for efficiency in processes.
Who we’re looking for:
- Customer Focus & Communication: Committed to delivering excellent customer service with strong communication skills, demonstrating empathy and understanding.
- Tech Savvy & Record Management: Skilled in using IT tools (such as Word and Excel) and experienced in managing electronic records and HR systems.
- Detail-Oriented & Organised: High attention to detail with effective planning skills to manage tasks and prioritize efficiently.
- HR & Recruitment Experience: Background in HR or recruitment, including onboarding practices, with a solid understanding of GDPR and confidentiality requirements.
- Adaptable & Collaborative: Flexible in adjusting to changing priorities, always ready to contribute, and a supportive team member.
Benefits
We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- Flexible working hours
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Onsite accommodation for all staff members staying over at Gilwell Park
- Double matching pension up to 10% of gross salary
- Free car parking at Gilwell Park
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For more details about the Scouts and our great benefits:
Closing date: 11.59pm Tuesday 29 October 2024.
Interviews will be held at Gilwell Park on Thursday 14 November 2024.
Click ‘Apply’ now to apply for this fantastic role!!!!!!
About us
Scouts is an equal opportunity employer. We're committed to diversity and actively seeking applicants from a wide range of backgrounds, in particular, Black, Asian and ethnic minority communities.
Operations Administrator
We have an exciting opportunity for an Operations Administrator to join an exciting charity whose mission is to see the lives of offenders and their communities visibly transformed by hope through support, empowerment, and opportunity.
Position: Operations Administrator
Location: Newcastle
Hours: Full-time
Contract: Permanent
Salary: £24,094 to £25,815 per annum
Closing date: 31st October 2024
About the role
As Operations Administrator, you will work as part of the Operations Team to ensure the smooth running of the ‘behind the scenes’ work of the organisation, to support the Operations Manager in processing the monthly impact measurement data and to provide operational administrative and IT support for the organisation’s outreach teams and the general work of the organisation.
Key responsibilities will include:
- Reporting – collating and analysing information to showcase the performance and impact of the organisation’s work to all identified stakeholders
- Working alongside our teams to gather all required information for impact management according to required deadlines
- Produce impact reports for grant funders and internal/external stakeholders
- Use performance data to produce evaluative reports and metrics for analysis
- Collate and curate good news stories for internal and external promotion and celebration of the organisation’s work e.g. newsletters, social media and internal good news roundups
- Support our onsite and remote team members in their use of our Microsoft platform and accounts, emails, calendars, and IT assets including onboarding new team members.
- Be able to maintain computer systems and equipment and help troubleshoot/help problem solve any issues that may arise
- Administer our risk management processes by recording the verbal reporting of concerns, risks and issues of staff and ongoing tracking of actions
- Conducting the administration of recruitment & induction, staff leave, staff HR changes, appraisals, volunteers, and sub-contractors.
About You
Do you have an eye for detail and an analytical mind? Are you a problem solver? We are looking for someone to join our operations team to support our Head of Operations in seeing the lives of offenders and their communities visibly transformed.
To succeed in the role of Operations Administrator, your key skills will include:
- Both appreciates and models the core principles and values of the organisation
- Identifies with the Christian ethos and mission of the organisation
- Good Organisational skills and excellent IT skills
- Highly proficient in the use of Excel, Word and Powerpoint
- A strong track record of verbal and written communications
- Have strong interpersonal skills, being able to work and contribute as part of a team
- The ability to analyse and interpret data
- Ability to use own initiative and actively problem-solve
- The ability to manage self, including balancing conflicting priorities
About the employer
The employer is a charity that works with offenders and their communities in prisons and communities across the UK:
- In prisons
The organisation provides education, enrichment, and faith groups. They also supply resource packs to prisons, which include hygiene packs and creative packs.
- In communities
They work to reduce social isolation, build community, and address chaotic lifestyles. They also partner with churches to develop relational communities.
- Support for ex-offenders
The organisation provides a 1:2:1 mentoring program to support ex-offenders during the first few months after release. The program helps mentees find meaningful employment and build a stable future.
The organisation’s mission is to: Support offenders, Empower offenders, Provide opportunities for offenders, Help offenders take control of their lives, and Help offenders become active contributors to their communities.
We very much welcome previous experience as Operations Administrator, Operations Admin, Operations Coordinator, Operations Admin, Administration Coordinator, Admin, Administrator, Administration, HR Administrator, HR Admin, Human Resources Administrator, HR Coordinator, HR Support Administrator, HR and Finance Administrator, Finance and HR Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Join our team as our Team Administrator and help improve lives. We are a dedicated charity committed to improving lives through making grants to individuals on a low income and making grants to organisation supporting those experiencing poverty.
The National Benevolent Charity has been supporting people and families on low incomes throughout the UK for over 200 years through the provision of grants and is part of a national network of benevolence charities which operate throughout the UK. Last year we awarded 729 grants individuals in the UK and 42 new grants to organisations in Swindon & Wiltshire, Bristol, and Gloucestershire.
We are looking for someone friendly, professional, and experienced to help our small dynamic team with administration and communications, to increase the number of grants we can make.
You will have excellent written and verbal communication skills and be comfortable in managing contact with the public by telephone and email. You will also need experience in office 365 and using a database. You will also need to be happy working from home, within a small team and have an open, pleasant flexible manner, compassion, and a desire to improve lives
So, if you want to join a small ambitious team, collaborating closely with trustees, believe you have the necessary skills and experience and want to Improve Lives we would be pleased to hear from you.
The client requests no contact from agencies or media sales.
The London Diocesan Fund (LDF) is seeking an Administration Assistant for the Bishop of Edmonton to play a crucial role within the Parish Area Support (Edmonton) team, based at Causton Street.
Job Summary
The Administration Assistant provides comprehensive support to the Bishop of the Edmonton Episcopal area. This includes handling communications, managing schedules, maintaining records, and assisting with safeguarding. Strong organizational skills and confidentiality are essential.
Job Responsibilities
Administrative
- Handle mail, inquiries, telephone calls, and emails to ensure smooth communication.
- Manage the Bishop’s diary and inbox daily, resolving scheduling conflicts.
- Draft letters, memos, and documents as requested.
- Maintain central databases (People System, CMS, Crockfords).
- Liaise with the Director of Ministry for ordination ceremonies.
- Coordinate domestic and international travel for the Bishop.
- Organize meetings, set agendas, take minutes, and distribute them.
- Compile the diocesan newsletter and communications.
- Ensure confidentiality in handling sensitive documents.
- Assist with the renewal and issuance of permissions for clergy and laity.
- Maintain awareness of significant events (confirmations, ordinations, etc.).
Reception and Hospitality
- Provide a professional welcome to visitors.
- Coordinate events, such as seminars, conferences, interviews, and social gatherings. Liaise with external parties to ensure successful execution.
Safeguarding
- Ensure safer recruitment processes, working with the HR team on checks.
- Monitor visa status for clergy without British citizenship.
- Track DBS checks and safeguarding training for clergy and licensed ministers.
- Manage clergy ‘blue files’ in line with GDPR and statutory requirements.
- Handle sensitive safeguarding concerns, identifying appropriate actions.
- Respond to pastoral situations such as clergy in crisis or safeguarding concerns.
Other Duties
- Perform other duties commensurate with the role, contributing to the diocesan team’s success.
Person Specification
Essential
- Proven experience in an administration role.
- Strong organizational skills and administrative efficiency.
- Proficient in MS Office (Word, Excel, Outlook).
- Ability to maintain confidentiality and adhere to safeguarding policies.
- Excellent literacy and numeracy skills.
- Ability to manage workloads under pressure and meet deadlines.
- Empathy with the Church of England’s mission and values.
- Right to work in the UK.
Desirable
- Educated to A-Level or equivalent.
- Administration-related qualification or relevant experience.
- Some understanding of the Church of England structures.
Equality, Diversity, and Inclusion
The Diocese of London is committed to a diverse and inclusive workforce. We encourage applications from individuals of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people, who are under-represented in our clergy and workforce.
Safeguarding
The Diocese of London is committed to safeguarding children, young people, and vulnerable adults.
Benefits
- Competitive remuneration package.
- 27 annual leave days, rising to 30 after 5 years, plus bank holidays.
- 15% employer pension contribution with salary sacrifice.
- Death-in-service benefit (x3 basic salary).
- Enhanced maternity leave of six months full pay after 12 months.
- Season ticket loans for public transport.
- Access to Benenden Health Insurance and EAP counselling.
- Up to £100 for eye tests and contribution toward spectacles.
- Two additional paid days for community volunteering.
Interviews will be held on 31st October 2024 (via Zoom).
We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.
The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.
Salary: £31,410-£34,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
Join Our Team!
We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!
The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.
You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.
You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.
Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.
If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Job title: Fundraising and Legacy Administrator
Reports to: Individual Giving Manager
Salary: £15,900 per annum (£26,500 FTE)
Contract: 3 days (21 hours) per week, fixed term until end of December 2024
Location: Westminster, London
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Fundraising and Legacy Administrator to provide administrative support within the Individual Giving and Gifts in Wills team and ensure all daily tasks and objectives are met in collaboration with the Fundraising Administrator.
This is an exciting role in our Fundraising team that will be responsible for the day-to-day management and coordination of the legacy administration, and for providing monthly legacy income forecasting reports. You will also support the Individual Giving & Gifts in Wills Manager in the implementation of the legacy marketing strategy, lead in the management of the charity database and lead in the processing of recording and thanking supporters for their donations. In addition to this, you will work closely with the finance team to ensure that all fundraising income is coded correctly and that regular Gift Aid payment runs are executed.
Please refer to the job description for further information.
In your cv and cover letter, please answer the below questions and outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
1. Please tell us about your previous experience working in the charity sector (max. 100 words).
2. Please tell about your experience using a CRM database (max. 100 words).
3. Please tell us about your proven track record and passion for delivering outstanding customer service (max. 200 words).
We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
The client requests no contact from agencies or media sales.
Purpose of the post
HDR UK is seeking to appoint an experienced and hands-on Project Coordinator to deliver vital UK-wide initiatives which focus on building public trust and confidence in the use of data and statistics in research. Reporting to the Senior Partnerships Manager, Patient and Public Involvement and Engagement at HDR UK and the Senior Communications and Engagement Manager at DARE UK, this new and pivotal role will work with several PEDRI and DARE UK partner organisations. The role will be key to supporting and drawing on the expertise of organisations across the data research and statistics sector in the UK to embed meaningful public engagement and involvement in data research.
PEDRI has set up its approach and delivery plan until March 2027 and needs a skilled and collaborative Project Coordinator to drive the delivery of this plan. The role holder will bring effective project coordinating tools and skills to work with and support organisations, teams and senior leaders to deliver on objectives across communications, events and stakeholder involvement and engagement. Additionally, the post holder will directly support one of PEDRI’s founding partners; DARE UK’s public involvement and engagement functions and will have a central role in working across the data research and statistics ecosystem. The post holder will draw on expertise to enable shared knowledge and good practise-based learning about involvement and engagement of patients, the public and practitioners in data science.
The successful candidate will share HDR UK’s values, have strong collaboration skills, excellent communications skills, be comfortable with supporting multiple projects at pace in a complex organisation and demonstrate a clear willingness and passion to support organisations within the Initiative to trial, develop and deliver innovative approaches to engagement.
Main responsibilities
- Organise and administer PEDRI meetings including the Governing Board, Steering Group and Public Advisory Group meetings, annual Away Days and ad-hoc working group meetings whilst ensuring agendas, meeting notes and actions are sent out in a timely manner
- Support the delivery of detailed project plan for PEDRI, reporting on progress, and highlighting key milestones and risks to key stakeholders
- Develop and maintain partnerships with PEDRI partners and facilitate the involvement of key stakeholders throughout the Initiative
- Support the Initiative Co-Leads with meeting set up, note taking and following on actions as needed.
- Co-ordinate regular reports from different working groups and prepare relevant updates for onward communication
- Manage day-to-day operational aspects of projects ensuring project documents are complete, current, and stored appropriately
- Act as the ‘point of contact’ for the Initiative across partner organisations ensuring they are kept updated, receive all information in a timely manner and that any issues are dealt with in a sensitive manner
- Support small working groups to develop full scale project plans and programme of activities, define outcomes, schedule project timelines, assign individual responsibilities and timescales and identify requirements including for wider stakeholder engagement
- Manage the development of communications materials such as standardised presentation and communication decks
- Support the commissioning of external suppliers to support delivery of the Initiative’s communications and/or events, managing relationships and project managing delivery to time and budget.
- Organise, co-ordinate and support high quality events to engage with a wide range of audiences, managing event logistics, evaluating effectiveness, providing follow-up communications and ensuring event outputs, impacts and learnings are disseminated widely
- Work with the Communications and Engagement Lead to maintain a calendar of communication, events and engagement activities, coordinated across partner organisations
- Work with the Communications and Engagement Lead to develop and manage a series of PEDRI webinars
- Working with colleagues across partner organisations, maintain relevant media and communication contact lists in HubSpot (CRM)
- Manage PEDRI’s monthly bulletin, seeking updates from all partners in a timely manner to ensure the update is ready for circulation
- Manage PEDRIs social media channels with support from HDR UK’s comms colleagues, updating and posting regularly
- Work with the senior managers and partner organisations to source and apply for further funding, being clear on resource requirements
- Support finance tracking and liaise with the HDR UK Finance team
- Arrange, submit and process payments for Public Advisory Groups and public contributors involved in the work
Experience
- Experience of working with the public and supporting PPIE activities
- Experience in supporting project management with an ability to apply management principles and processes and proactively manage risk
- Demonstrable success in delivering complex programmes/ running several projects at once to similar timeframes with conflicting priorities and many collaborating organisations in a fast-paced environment
- Excellent experience of defining and documenting requirements from multiple stakeholders and facilitating collaboration across teams and/or organisations to help create and co-deliver shared goals
- Demonstrable experience of planning, running and evaluating successful activities and events
- Experience of facilitating, supporting meetings, minuting and preparing presentations
- Excellent experience of supporting and communicating effectively with a broad range of stakeholders, including written communications (e.g. news stories, case studies)
- Experience of managing and utilising social media channels and other communication channels for organisations or initiatives.
- Experience of successfully using a range of software packages and tools to support delivery of tasks such as HubSpot, Trello, Monday, Survey Monkey, MS Forms as well as traditional GANTT style planning.
Skills
- Ability to organise multiple tasks, timelines, and deadlines efficiently and proven track record in managing calendars, coordinating meetings, and tracking project milestones.
- Keeping projects on track by ensuring team members meet deadlines and helping the senior manager with resource allocation.
- Ability to handle diverse tasks and responsibilities, shifting priorities as needed and managing complex workloads while staying adaptable to changing project demands and priorities.
- Identifying issues, analysing data, and suggesting solutions. Being able to break down complex problems and propose actionable solutions.
- Engaging and managing relationships with various stakeholders, from patients to senior leaders, ensuring their input is incorporated.
- Providing support by creating an inclusive environment, managing different perspectives with care, and handling sensitive discussions constructively.
- Being able to prioritise tasks in a fast-paced environment
- Excellent communication tailored to various audiences. This includes writing reports, emails, blogs, website content and documentation as well as delivering presentations.
- Excellent attention to detail with the ability to produce high quality materials
- Proactive and supportive approach to engagement with colleagues to support problem solving with ability to determine when issues need to be escalated
- Ability to work as part of a team as well as autonomously making decisions without supervision
Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
If you have a customer-focused mindset, experience of managing events, and a knack for building relationships, we have an opportunity to join our passionate and driven Fundraising team on an initial 12 month contract.
The pandemic pet boom, poor breeding practices and the rising cost of living mean that rehoming centres, like Bath Cats and Dogs Home, are contending with unprecedented numbers of animals with complex medical and behavioural problems.
Now, more than ever, we need the support of the community around us to ensure that every cat and dog has the opportunity to enjoy a healthy life and a happy home.
The Fundraising and Partnerships Assistant will support the Corporate Partnerships Manager and the wider Fundraising Team to deliver and develop our engaging programme of events, and exceptional supporter care and stewardship.
In return, you’ll play a key role in a passionate and driven team. You’ll work across the charity and immerse yourself in the world of animal welfare, in order to provide a first-class experience for our supporters.
We commit to being kind, inspirational, dedicated, open and honest, and expert. If our values match your own, and you are inspired by the work that we do, then we’d love to hear from you.
Key responsibilities
• Provide excellent customer care to supporters, community groups, team, and volunteers.
• Plan logistics, and delivery of events like the Bath Half Marathon.
• Build strong relationships across the charity to deliver events and respond to queries.
• Deliver engaging communications to enhance supporter experience.
• Co-ordinate and deliver tours of the BCDH, including animal care demonstrations.
• Support our incredible Volunteer Community Fundraising groups to meet income targets.
• Manage income processing, coding, and reconciliation of donations.
• Ensure supporter data is securely managed in line with GDP