Customer Support Jobs
Bath Welcomes Refugees (BWR) is a small charity established in 2016 by volunteers with the initial intention of supporting Syrian Refugees. Since then, there have been growing crises across in the world, Afghanistanand Ukraine being the most significant recently.
We provide a wide range of support to those seeking refuge and to make a new life in Bath and the surrounding area. Our servicesinclude providinglanguage tuition , arranging for their education, help setting up homes andproviding other support services to enable them to live independently and settle into the local community.
Whilst we work with other local charities and agencies to provide the support needed by an ever-growing number of refugees and asylum seekers BWR depends on its 250 volunteers and their enthusiasm, invaluable expertise, experience and dedication to provide a range of support to those seeking refuge and to make a new life in Bath.
BWR is looking to recruit a part time Volunteer Coordinator on an initial one-year contract. Reporting to the Operations Officer you will be responsible for recruiting, overseeing induction, training as well as the day-to-day coordination and supervision of our volunteers.
To be successful in this position, you will need to be
Empathetic with BWR’s aims, non-judgemental and flexible around working times.
Have the ability to develop relationships with volunteers, clients and other stakeholders, be resourceful, collaborative and enjoy working with others with diverse experiences and backgrounds.
You should be able to work remotely on your own initiative as well as being a team player working in a potentially high-pressure environment. You will be highly organised, able to manage and prioritise your own workload, be a good communicator and IT literate.
Ideally your experience will include
- Working with volunteers in the charity, not-for-profit sectors.
- Recruiting, training and managing volunteers.
- Supporting and developing volunteers in their roles.
- Good communication and listening skills.
- Working with CRM databases.
- An understanding of the data protection requirements in respect of volunteers and the organisation as a whole.
Outline of the Role
You will be the key volunteer contact, recruiting, co-ordinating training, carrying out background and DBS checks and supporting volunteers in their various roles across the organisation to enable BWR to meet its aims.
- You will work with and provide support to the Operations Officer, Team Leaders, the Refugee and Asylum Seeker Support Coordinator and to ensure we provide appropriate resources to support our families and individuals to meet their individual specific needs.
- Assess the suitability of volunteersin their allotted volunteer role, in conjunction with the Team leader, prior to the end of their probationary period and identify the need for additional training or other support required for the volunteer to be successful in their role.
- Provide information about the work of BWR to potential volunteers and promote volunteering in the wider community to identify potential volunteers.
- Maintaining our Case Management System.
- Liaising with the Communications Team in relation to the website and other digital communications in respect of volunteer activity.
- This is an initial one-year contract, with hybrid working (office and home). The role will require flexibility to attend meetings, liaising with refugee families and asylum seekers either during the day, evening or at weekends within the Bath and surrounding area.
The role is based on 29 hours per week with a pro rata salary of £25-27k full time equivalent (commensurate with experience).
The role will require an enhanced DBS check.
To apply for this role please provide an up-to-date CV with a covering letter explaining in why you would be ideal for the role.
Applications will be reviewed as received.
Interviews will be held - Week commencing 15 July 2024.
For more information, please see Detailed Job Description and Chart of BWR Activities.
BWR is proud to be an inclusive employer that considers applicants regardless of gender identity , sexual orientation, ethnicity, disability, religion , pollical views, marital status or philosophy of life. If you have a disability or special need that requires accommodation or assistance, we will support you during the selection process
The client requests no contact from agencies or media sales.
The country’s most vulnerable children have overwhelmingly poor educational and life-outcomes, with disastrous consequences for themselves and society. Many of these children are excluded from school.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them. The organisation creates specialist senior school leaders, with the expertise to lead whole-school and multi-agency approaches to meeting the learning, wellbeing, and safeguarding needs of all children.
The Difference is a small and growing organisation, founded in 2017. They’re an agile and flexible team and you’ll be joining at a time of investment in fundraising, having recently employed their first full-time Head of Fundraising. It’s an exciting time to join the organisation as they develop a new strategy to take them to 2030 with fundraising playing a key role in the organisation’s growth. They have a small but generous group of funders who have supported The Difference and as Trust & Foundations Manager you will work to grow the pipeline of trust funders and work closely with the Head of Fundraising to develop a fundraising strategy.
You will manage, develop, and grow The Difference’s portfolio of trusts and foundation donors, supporting to diversify their donor base and secure high value, long term support. This post will manage trust income in line with donor requirements, identifying and building relationships with new prospects and submitting high quality and engaging reports and proposals. You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with the charity.
The position will:
- Write compelling funding applications and grant reports to trusts and foundations at 5- and 6-figure level
- Grow multi-year restricted and unrestricted income from existing and new donors and support the growth of overall income from £1.25m to £1.9m annually in next 3 years
- Work closely with the Head of Fundraising to support with strategy and growth plans
- Develop and expand meaningful engagement opportunities that can be offered to funders
Ideal skills and experience:
- Experience developing bids and applications for 5+ figure grants
- Proven ability to write compelling, well-organised content which turns complex ideas and detail into summaries that can effectively engage different audiences
- Experience overseeing management of end-to-end stewardship journeys, from prospect to long-term engagement, and building relationships with foundation trustees and grant managers
- Knowledge and passion of working in the education sector
Benefits include:
- 6% employer pension contribution
- 25 days annual leave
- Enhanced sick leave and compassionate leave
- Enhanced maternity & adoption pay
Expert recruitment for fundraisers and charities.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 8th July 2024
Interviews: Thursday 11th July 2024
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
The main purpose of this role will be to provide clear, accurate and helpful retrofit and other related technical guidance in areas such as carbon foot-printing, building energy performance and renewable energy options to local and community organisations to help them tackle the climate emergency.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £29,864 - £35,770.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and much more.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Deliver training to local and community stakeholders on topics such as carbon literacy, retrofit, renewables and energy efficiency.
- Develop and strengthen tools, guidance and other materials for community organisations that help to increase their ability to deliver beneficial local retrofit initiatives.
- Undertake basic retrofit assessments of domestic and non-domestic buildings and provide useful guidance and recommendations on potential improvements.
- Provide carbon auditing, and recommendations for decarbonisation plans for community businesses.
- Support community organisations to design and deliver capital investment projects, develop funding bids, business cases and project delivery plans.
- Support community organisations to plan and deliver wider community engagement processes that help to foster leadership, consent and action.
- Facilitate learning, networking, and sharing between local and community organisations, staff and volunteers.
- Support CSE’s fundraising activities and the development of new models and approaches for the provision of retrofit activities and services at the local and community scale.
- Provide administrative support for timely delivery of project activities, accurate record keeping and robust reporting.
- Champion to key stakeholders (such as local authorities and funders) the importance of community engagement and the roles which local and community organisations can play in catalysing and enabling the decarbonisation of local homes and community buildings.
- Foster collaboration and deepen relationships with partner organisations who are active and interested in supporting similar areas of work.
To see a detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- O’ Level/GCSE maths, Science and English.
- Excellent written and verbal communication skills with the ability to relay and translate technical information for non-technical audiences.
- Relevant vocational or degree level qualification or equivalent work experience.
- Experience of assessing technical options for improving the energy performance of buildings.
- Experience in the repair, maintenance and home improvement sectors.
- Experience of working on community (non-domestic) buildings.
- An understanding of the design and construction of both modern and traditional buildings.
- The ability to write technical reports and provide recommendations and guidance to non-expert stakeholders.
- Knowledge of the broad themes driving the work of CSE.
- An enthusiasm for learning and problem solving.
- An understanding of the importance of effective administration and coordination to the successful delivery of projects.
- Empathy and understanding of different stakeholder situations.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available on our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is midnight, Sunday 21 July 2024. If you have not heard from CSE by 25 July, please assume that your application has been unsuccessful.
Interviews are expected to take place Wednesday 31 July and Friday 2 August 2024 at our offices in Bristol.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
RSBC are seeking an experienced Habilitation Specialist to join our Services Directorate. In this varied role you’ll have the opportunity to work with children, young people and families directly, as well as developing and delivering training. You’ll be our organisational expert in all things Habilitation and be part of a wider team seeking to ensure blind and partially sighted children and young people can live their life without limits.
Who are we looking for?
Someone with a nationally recognised qualification in habilitation training for children and young people with a visual impairment. You will have significant experience of working with children and young people with vision impairment and additional needs, excellent written and oral skills, and good IT skills. There will be the occasional weekend and evening work for which time off in lieu will be given.
Hybrid with the possibility of a remote base, but regular attendance at the London Office and within London would be required.
In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, an option to buy an additional 2 days of annual leave, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, access to 24/7 GP, mental health care and dental advice via apps if member of pension scheme, season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.
For further details on the role, please refer to the Job Description and Person Specification.
Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec
Closing date: Monday 8 July, 9am
Interview: Thursday 18 July
To apply you will need to have the right to work in the UK. We do not provide any sponsorship.
The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892
Please ensure you have right to work in the UK as we do not provide sponsorship.
You will need to have a habilitation qualification.
The client requests no contact from agencies or media sales.
Are you results-driven with a proven track record of supporting innovative and engaging fundraising products? Would you like to make a significant impact to the lives of millions of people affected by heart and circulatory disease?
If so, you could be the Product Executive we are looking for!
As a Product Executive, you’ll work closely with the Product Delivery team to develop and deliver compelling, customer-centric virtual fundraising products. These include month long virtual challenges such as Walk 10,000 Steps a Day and Dechox. You’ll also work with the team to investigate and develop future virtual fundraising innovation opportunities.
Innovation and product development will be at the heart of everything you do. With a newly refreshed strategy set up to develop and deliver a sustainable and varied portfolio of mass participation and virtual events, your role will be critical in helping us generate net income to power our research and help save lives.
You’ll work closely with members of the Product Delivery Team and other expert functions across the organisation, ensuring that all activity is successfully planned, delivered and managed, and all financial and non-financial targets are met. As an end-to-end guardian of the products and propositions in our portfolio, you’ll facilitate an excellent customer journey from start to finish.
Working arrangements
Please note, this is a fixed term contract until August 2025, covering family leave.
Start date: As soon as possible.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
As our ideal candidate, you will:
- Utilise excellent communication, organisation and analytical skills to contribute experience, energy and passion to product development and delivery, driving engagement and fundraising to meet ambitious targets
- Apply a solid understanding of marketing techniques and fundraising principles to effectively contribute to a diverse product portfolio
- Demonstrate a proficiency in leveraging customer, market and financial data to inform decision making
- Collaborate effectively with cross-organisational and external teams to ensure a seamless execution of products
- Have your “finger on the pulse” when it comes to any new technologies and emerging trends in mass participation and virtual fundraising, remaining proactive and innovative in your approach
If you’re ready to make your mark on one of the UK’s largest health charities and improve the lives of people with heart and circulatory conditions, apply now!
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sonrise Services International is a Charity that supports Christian workers in the UK and throughout Europe. The Facility Manager will be an integral part of a team that is dedicated to the training experience of Christian workers around the globe.The Facility Manager will provide part-time maintenance support for the building, grounds, guest house, properties, and overall functions of our training centre located in Redhill.
As the Facility Manager, you will work with a Logistics Team that serves the Redhill Global Training Centre, a place for enrichment and training in Christian Ministry. The Facility Manager will also be available to tend the guesthouses and other Sonrise Services properties as needed. We are looking for a skilled, dedicated, and service-oriented person to join our team at the Training Centre. See attached PDF for a more detailed look at the Facility Manager job description.
Location: Redhill, Surrey
Start Date: Summer 2024
Hours: Part-Time (20-25 hrs per week)
Salary: £20,000
Skills Needed:
•Good communicator
•General maintenance and construction knowledge
•Decision making skills
•Problem solving skills
•Adaptability
•Proactive Thinking
•Time management skills
•Enjoys working with others
The client requests no contact from agencies or media sales.
We are in search of a Programmes Assistant who brings excellent administrative skills, a keen interest in human rights and a commitment to supporting a vibrant civil society and open civic space. This is a newly created position to provide additional support to the expanding FICS team. To thrive in this role, you will enjoy collaboration across the organisation and engaging with our teams to deliver effective administration supporting a diverse range of programmatic work. You will also enjoy being in a busy and highly adaptive environment where we are working across a range of complex issues.
You will be keen to get involved in and develop your understanding of FICS’ work around civic space ranging from narrative power to securitisation. You might be looking to begin a career within human rights and philanthropy.
Successfully managing a varied workload within established deadlines is key. Your approach should be methodical, and we are looking for someone with a genuine enthusiasm for supporting effective programme management, which includes adept record-keeping, utilising planning tools, and handling some financial administration.
We are looking for someone who is flexible, proactive, and ready to contribute to the dynamic growth of our warm and friendly team. In return, we are committed to providing training and shadowing opportunities through which you will have the opportunity to learn about a diverse range of issues relating to civic space and meet with a wide range of amazing changemakers.
Key Responsiblities:
General Administrative Support:
- Monitor shared email inboxes – acting as first point of contact for external enquiries and logging, fielding, and actioning requests as appropriate.
- Maintain organised documentation for programme activities, including meeting notes, contracts, and correspondence within our cloud-based filing systems.
- Help keep membership/contact information updated within the CRM.
- Support team travel plans including transport, accommodation, and visa arrangements.
- Occasional assistance with scheduling of meetings.
Finance Administration:
- Look after the day-to-day processing of invoices, credit card statements, expenses, and advisory fee payments.
- Assist in monitoring expenses according to allocated budgets.
- Assist with the drafting and processing of contracts for consultancies.
Event Administration:
- Help organise events, workshops, or meetings related to the programmes (most of these are online).
- Coordinate logistics, including Zoom bookings, participant registration, interpretation and translation arrangements, supporting the coordination of speakers and participants, access needs.
- Assist during online events with light tech and administrative support.
- For occasional in-person events, assist with venue booking, catering and travel arrangements and risk assessments.
- Assist with the preparation of emails, presentations, and other materials related to events.
Person Specification
We are committed to being a diverse team and are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values.
In your application, please demonstrate how you address the following criteria:
Essential:
- Relevant administrative experience.
- Proven organisational skills, with excellent time management, the ability to manage a varied workload and to work flexibly within a small team.
- Proficiency in clear English communication, both verbally and in writing, with good attention to detail.
- Good numeracy skills, including experience of using an online accountancy package, ideally Xero, and the ability to work with financial records and ensure accuracy.
- Comprehensive proficiency in Microsoft Office O365 and familiarity with communication tools and platforms, especially Zoom.
- Good understanding of the importance of maintaining confidentiality.
- Permission to live and work in the UK.
Desirable:
- Previous experience of working in a not-for-profit organisation.
- A keen awareness of digital security in the context of human rights work.
- Experience of supporting and organising events.
- Basic design skills, following brand guidelines, to create visually appealing email and presentation content.
- Experience of working with CRMs and Mailchimp.
Full details of how to apply are in the attached job pack. The deadline for applications is 9AM BST, 15th July 2024.
DUTIES AND RESPONSIBILITIES
Programme Coordination and Project Delivery
- To work closely with the Director of Strategy and Programmes to coordinate and support the delivery of all our programmes to achieve the outputs and outcomes agreed with our funders.
- To support with event management both online and face to face including providing technical support to participants on platforms for online training, including driving all courses hosted on Zoom, and providing excellent customer service to all engaging with our work.
- To support evaluations through providing and analysing data to use in reporting to funders and stakeholders.
- To lead on programme administration and funder updates, including tracking key data on platforms including Arts Council Annual Survey, Julie’s Bicycle, Illuminate and Salesforce.
- To support with the administration of programme activity by attending and writing minutes for key meetings, drawing up programme contracts, aiding with diary management, filing, liaising with key personnel, and conducting phone or zoom conversations as needed.
- To support with the financial administration of our programmes through invoicing and managing participant expenses.
- To take part in training and attending any networking events as required, including potential out-of-hours events such as our 3-day residentials, to represent Cause4 externally when required.
- To contribute to Cause4’s overall business development when required, and being pro-active in terms of personal development, working alongside the line-manager to build key objectives for growth within Cause4.
Marketing and Communications
- To oversee and manage the day-to-day communications of our programmes, including managing our dedicated programme inboxes, liaising with participants, trainers and partners as needed.
- To set-up and publicise key events, projects and training opportunities on all programme websites and relevant platforms, including Eventbrite.
- To support the Programmes team to achieve public-facing training sales targets for our programmes through implementation of the marketing plan.
- To support with communications and marketing by curating social media content (SmarterQueue), programme newsletters (Mailchimp), graphics (Canva), and blogs.
- To support updating the website on a regular basis with support from the web designer and to be a coordinating lead and contributor in writing for key publications such as the digital Now, New and Next publication.
- To research and develop our audiences and networks, in line with our priority areas, regularly updating our databased to ensure key contacts are in place.
- To lead on the analytics of our marketing data, collating vital information from SmarterQueue, Twitter, LinkedIn and Google Analytics.
This is a remote (home) working role, with opportunities to meet with the Cause4 team at regular events throughout the year in London, Cambridge, and other locations.
PERSON SPECIFICATION
To deliver the role, we’d expect you to have the following skills and experience:
- Some existing project management experience in the arts, heritage or culture sectors, or an equivalent role where your skills can be transferred to the above responsibilities.
- Demonstrable commitment to Cause4’s values.
- A broad understanding and interest in the arts, culture and heritage sectors in England.
- A thorough approach to research and attention to detail and exceptional writing skills with the ability to write in different forms and styles.
- The ability to manage budgets and a track record of achieving targets.
- An ambitious individual that is keen to develop knowledge and skills for future leadership roles in the cultural sector.
- IT literate with experience of working with Microsoft applications including Word, Excel, PowerPoint.
- Experience of database administration is also desirable, as is confidence in managing online platforms such as Zoom or Teams.
- Thrives on working to tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice.
- Excellent social skills, able to operate with diplomacy, tact and empathy.
- Outwardly focussed and interested in new developments and sector trends,
- Ability to think laterally to maximise opportunities to promote the work of the organisation, with a commitment to tackling multiple priorities.
- Conscientious, positive ‘can-do’ attitude, and a team player who is also able to work independently and show initiative.
- Passionate commitment to the work of charities, and a strong awareness of sector potential in a challenging funding context.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
Hyde Park Nursery is the not-so-secret spot where we grow over 1,400 varieties of plants. Every year we produce nearly half a million plants for the Royal Park from our 8,200 square metre facility valuing around £1,000,000.
We are now looking for an Assistant Nursery Manager to join us on a full-time, permanent basis.
The Benefits
- A salary of £41,551 to £50,221 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a terrific opportunity for a horticulture professional with great leadership skills to develop their career with our historic organisation.
Unlocking your potential in the heart of London’s lush landscapes, you will cultivate a thriving environment while nurturing your career.
What’s more, you’ll have the chance to reap the rewards of competitive benefits, extensive leave, and the chance to flourish in a beautifully green, historic setting.
So, if you’re ready to elevate your expertise in the heart of London’s green haven, then apply today!
The Role
As an Assistant Nursery Manager, you will play a key leadership role in our nursery, managing a team of 13 and delivering a huge variety of plants throughout the year.
Reporting to the Hyde Park Nursery Manager, you will line manage a team of 12 staff and one supervisor, overseeing the bedding requirements of all six Royal Parks.
You will manage systems and resources on a day-to-day basis, ensuring we produce high quality crops at the right time, directing, specifying, monitoring and giving technical guidance.
Involved in all aspects of team management and nursery operations, you will ensure all team members are suitably trained, help manage the production list, control stock and assist with budgeting.
Your role will also involve:
- Managing an active volunteer programme
- Procurement activities
- Managing temperature and moisture control, pests and diseases
- Environmental management
- Troubleshooting for equipment
- Taking part in an out-of-hours on-call rota (to be confirmed)
About You
To be considered as an Assistant Nursery Manager, you will need:
- Experience in production horticulture
- Experience in line management, managing a team of operational staff
- Experience in writing and reviewing risk assessments, undertaking H&S checks and toolbox talks
- Computer literacy and working knowledge of MS Office programmes
- Good organisation and communication skills
Other organisations may call this role Assistant Plant Nursery Manager, Nursery Supervisor, Horticulture Production Supervisor, Horticulture Production Team Lead, Assistant Nursery Co-ordinator, or Greenhouse Assistant Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Assistant Nursery Manager, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Purpose and Summary
Do you want to be part of an exciting and varied fundraising programme?
Currently, our student team supports hundreds of students per year to take part in some incredible fundraising challenges. This includes national and international treks and marathons, such as climbing Kilimanjaro, trekking across the Morocco High Atlas Mountains or running 26.2 miles through Budapest.
We have two roles available for Student Fundraising Assistants to work with the current team across campuses in the UK and one in Ireland. With the purpose to engage with students at our partner universities and inspire them to join us on a fuindraising challenge to defeat meningitis and tick off a bucket list adventure.
The Student Fundraising Assistant will support the student team with recruiting students to take on one of these challenges. Some primary tasks and activities will include attending freshers' fairs, presenting about Meningitis Research Foundation’s student programme at information meetings and making phone calls to those who have registered their interest.
This role requires strong prioritisation and communication skills, sensitivity and flexibility. Whether you come with direct fundraising experience or have transferable skills that the role requires, we will support and develop you to excel in your role. What we are really looking for is someone passionate about making a difference and who is confident and outgoing when talking to new people. You will be the face and voice of the cause when talking to students.
Meningitis Research Foundation is based in Bristol, but this role is flexible and is open to remote working with regular visits to universities across the UK.
We offer an annual salary of £23,000 (pro-rata), 6% employer pension contribution and employee assistance program alongside annual leave of 25 days per year (pro-rata). You will report to the Senior Fundraising Manager (Events and Community) within the Fundraising Team and work closely with the Student Team who will assign day-to-day activities.
Key responsibilities
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Visiting partner universities around the UK to promote their chosen fundraising challenge. These promotions include but may not be limited to; manning freshers fair stalls, flyering and delivering lecture shout outs.
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Maintaining positive relationships with the universities visited through good communication skills.
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Generate interest in the work of Meningitis Research Foundation and motivate people to register their interest in a challenge and sign up.
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Deliver short presentations at information meetings about the work of Meningitis Research Foundation and the fundraising support we offer to challenge participants.
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Make telephone calls to students who have registered interest in a challenge; answering questions, assisting with concerns and helping to overcome barriers to entry such as fundraising targets.
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Occasional need to assist with social media content e.g. creation of Instagram stories or posts using Canva.
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Other duties as reasonable requested by the Senior Fundraising Manager (Events & Community) or Head of Fundraising.
Skills and experience required
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Excellent oral communication skills, strong networker and a confident, outgoing manner
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Good organisational skills, ability to prioritise and juggle multiple activities
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IT competent - able to use Microsoft 365
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Self-motivated and able to use own initiative
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Team player with an ability to build effective working relationships
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Ability to demonstrate our organisational values in all areas of your work
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Ability to work anti-social hours (evenings and weekends) and at a high level of intensity
About us
Meningitis Research Foundation is an international health charity headquartered in the UK,
driven by a passionate mission to prevent the devastating impact of meningitis. Founded by
individuals whose lives were profoundly affected by meningitis; we are dedicated to enabling
positive change by uniting people and knowledge to save lives. The Confederation of
Meningitis Organisations (CoMO) is our worldwide network of people and groups who are
driven by a shared purpose to defeat meningitis. By coming together to share their diverse
experience and expertise, they are a formidable global force against this life-threatening
condition.
Please send a CV and a covering letter addressing all points on the job description and person specification by 9am on Tuesday 16th July. For an informal chat about the role please contact us.
The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker.
The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.
To be successful you will need:
- At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
- An in-depth knowledge of welfare benefits including those related to disability and sickness.
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Wednesday 17th July 2024
Interviews: Monday 22nd July 2024
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Business Administrator
Salary: £27,527 - £30,831 per annum + 6% pension
Employment type: Permanent contract
Hours: 36 Hours per week
Location: Haringey, North London including some hybrid working
Closing date: 15 July 2022, 12noon
Interviews: 26 July 2024
Do you thrive in a busy and dynamic environment? Are you passionate about supporting a cause that makes a difference?
The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.
We are seeking an experienced Business Administrator to oversee our day-to-day administrative functions, including human resources and office management. You will provide administrative and operational support to Chief Executive and the senior management team with the goal of streamlining administrative processes, improving consistency across the organisation, and enhancing organisational efficiency and effectiveness. This role is pivotal in improving the quality of services provided to the diverse communities in Haringey, at a time when our support is needed more than ever.
First and foremost, we are looking for an ambitious and competent professional with a strong track record of executive administrative experience; excellent organisational and time management skills with the ability to prioritise workload and meet deadlines; and strong communication and interpersonal skills, with the ability to build rapport with staff and volunteers at all levels.
We operate flexible working practices, and depending on work commitments, the post holder may utilise some hybrid working arrangements as appropriate including working from our offices or at home.
Are you ready to join our growing team and be part of positive change? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
Our Help Nature Thrive project is all about biodiversity and involves creating and enhancing habitats across the Royal Parks, commissioning expert research and providing visitors with plenty of opportunities to connect with wildlife and nature.
We are now looking for a Project Officer to join us on a full-time basis for a fixed-term contract until 30th September 2025.
The Benefits
- Salary of £32,666 to £39,187 per annum, depending on experience
- 26 days' annual leave plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a terrific opportunity for a conservation project professional with experience of managing consultants and contractors to develop their career with our historic organisation.
You will work in some of London’s most iconic open spaces, engaging with important wildlife sites, encountering a range of habitats, from wetlands to woodlands to nationally designated acid grasslands!
What’s more, you’ll have the chance to reap the rewards of competitive benefits, and the chance to flourish in a beautifully green, historic setting.
The Role
As a Project Officer, you will help us deliver an ambitious programme of biodiversity enhancement projects in the heart of London as part of our Help Nature Thrive initiative, funded by the players of Peoples’ Postcode Lottery.
Working closely with colleagues, external partners, volunteers and contractors, you will boost biodiversity and increase our parks’ resilience to climate change .
You will be involved at all stages of project delivery, from scoping potential projects to developing proposals, undertaking practical work, and directing and supervising others.
Moreover, you will engage the public, sharing our objectives, project progress and outcomes to ensure we have public buy-in for this important work.
Additionally, you will:
- Support the delivery of our Biodiversity Framework and action plan
- Respond to general conservation enquiries and provide specialist nature conservation advice
- Plan, schedule and co-ordinate the Help Nature Thrive Conservation and Enhancement Programme
- Help manage the project budget
- Collect, collate and share data with colleagues
- Ensure data on projects and volunteers is recorded
About You
To be considered as a Project Officer, you will need:
- Experience of scoping, designing and delivering conservation management and enhancement projects in a range of habitats
- Experience of managing consultants and contractors in the delivery of conservation projects
- Excellent advocacy, communication, interpersonal and negotiation skills
- Excellent team working and organisation skills
Other organisations may call this role Project Development Officer, Conservation Project Officer, Conservation Officer, Conservation Management Officer, Habitat Project Officer, or Biodiversity Project Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Project Officer, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for an experienced database professional to support our fundraising insight and growth through leading our data and insight programme for income generation.
Would you like to join our award-winning organisation?
About the role
We are recruiting a pivotal new role in our Supporter Fundraising and Engagement Team at Freedom from Torture. The Senior Data & Insight Manager will be a huge asset to our Fundraising and Comms Directorate leading on the management of all fundraising data and delivering analytics to influence investment decisions and support engagement and income growth.
We are looking for a proactive individual to take our data team to the next level, bringing together the management of our data and CRM (ALMs and Engaging Networks predominantly), data protection and compliance, insight and reporting, testing strategies and innovation and our data transformation project.
With the support of our data services agency and line managing a Data Officer, the right candidate will have full authority delivering the data needs of the department and wider Fundraising & Communications directorate, including digital fundraising and Philanthropy & Partnerships. They will offer solutions and recommendations drawing on their personal experience, the experience gained through their peer networks and the opportunities they've seen from technical advances in the sector and beyond.
Last year we developed a KPI generator using Power BI to produce a live reporting tool. On completion it will create an invaluable easy access platform for fundraising team members to view their key performance metrics. This year we have started a Data Transformation project reviewing processes across our Fundraising & Comms and Finance teams. If appointed you have the opportunity to shape both projects, leading on implementation and systems change and ensuring we put in place a data infrastructure that will serve us well into the future.
We are looking for an experienced data and insights practitioner who understands the needs of a fundraising team with a diverse portfolio. The successful candidate will demonstrate the technical know-how, ability to analyse data and spot trends and manage multiple stakeholder relationships.
We are a lively, friendly, ambitious team who are passionate about supporting survivors of torture and campaigning for a fairer asylum system. If you are excited about chance to lead our data and insights function and want to be part of a team creating real change, please get in touch.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £45,133 - £52,354.
To view the full job description please visit our website.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory ?standard DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.