Customer Support Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Relationships – South
£60,000 - £80,000 per Annum
Location; Hybrid with travel as and when required for the role to meet commissioners and visit services.
United Response are not just a social care provider – We are a charity dedicated to championing the rights of people who have learning disabilities, Autism and complex needs to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.
Key Purpose of the role
As a Head of Relationships, you will Build and maintain the relationship with target local authorities, making sure we understand what local authorities need and want and grow our income and increase the provision of our services.
The role will be to ensure that exceptional business relationships are developed with our commissioners guaranteeing the long term sustainability of the contracts. You will be the subject matter expert for your assigned commissioner and Local Authority and negotiate new business outside of the frameworks and tenders. While assessing service delivery against contracts and provide feedback on any gaps in operations, you will convey any necessary changes with the commissioners.
Who you are
To be successful, you will have senior level experience of being a Relationship/Account Manager for Local Authorities, Commissioners or Multi-Million corporate clients. With credibility in building relationships with public sector funders/commissioners you will have significant experience of negotiation and able to apply different techniques to varying situations. You will have leadership and motivational experience with a multicultural staff team with the ability to create a high performance environment, for all our contracts while setting and monitoring measures that reflect the corporate objectives and customer goals.
Please refer to the full Job description and person specification attached
Who is United Response?
United Response is a leading national charity. We were founded in 1973 with just one service in West Sussex. We now support around 2,000 people, work in 400 locations across England and Wales and employ more than 3,500 staff. In our work we aim to be CREATIVE, STRONG, HONEST, RESPONSIVE and UNITED.
United Responses’ culture of inclusion, focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident employer, providing support to applicants with mental and or physical disabilities.
We reserve the right to close this advert before the closing date - therefore don't delay, submit your application today!!
The client requests no contact from agencies or media sales.
PURPOSE OF THE POST/RESPONSIBILITIES
Caudwell Children is a national charity which works to change the lives of disabled and autistic children; change society’s understanding and acceptance of disability; and change public perceptions of the important role that charity plays in society.
Based from the award-winning Caudwell International Children’s Centre in Staffordshire, we seek an experienced relationship manager with the ability to identify opportunities and develop relationships to raise funds which support the charity’s expanding service delivery.
Responsible for the ownership and development of sponsorship and associated donor relationships, this role will play a pivotal part in helping to grow the charity’s fundraising income and helping to change the lives of autistic and disabled children across the UK and beyond.
The successful candidate will join a growing team of enthusiastic fundraising professionals aimed at improving the donor experience and growing the charity’s fundraising income.
The role will be part of the Community Fundraising strand and will be responsible for sponsorship income lines including, but not limited to:
- Event Sponsorship
- Service Sponsorship
- Facilities Sponsorship
- Activity Sponsorship
Through the identification of individuals, businesses and brands which align to the charity’s activities the successful candidate will be required to develop the sponsorship offer, cultivate and secure partnerships, then manage the delivery/reporting of agreed deliverables.
Success will be supported and monitored by the Director of Corporate Fundraising against KPI’s including lead generation, conversion rates and income growth.
Relationship development will be documented and reported using the charity’s dedicated CRM system (currently Raiser’s Edge).
PERSON SPECIFICATION
- Demonstrable experience in fundraising/sales/relationship management
- Demonstrable understanding of sponsorship as vehicle for brand marketing
- Enthusiastic advocate of relationship management and conversion
- Experience in contributing to a successful sales/fundraising team
- Experience and skill in new business development
- Willingness and ability to undertake basic administrative activities themselves (not expecting of others what you would not do yourself).
- Computer literate, with strong competence in using the mainstream computing packages and products
- Driven, proactive and productive self-starter – able to work efficiently and achieve a lot under their own steam – but not afraid to ask questions when needed
- An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
- Well organised – able to prioritise and manage own workload
- Confident, professional and friendly communicator with a hands on approach
- Confident to ensure all work complies with Equal Opportunities, Health & Safety, Data Protection and other policies of Caudwell Children
This Job Description outlines the general ways in which it is expected you will meet the overall requirements of this post.
DISCLOSURE & BARRING SERVICE CHECKS
The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for a Standard DBS check.
Click "apply" or visit our website for further invormation.
Thank you for your interest in Caudwell Children.
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Operations
The British Association of Plastic, Aesthetic and Reconstructive Surgeons (BAPRAS)
c£55,000 per annum
(depending on experience - pro rata for part time)
+ excellent benefits including employer pension contribution
Full / part time - a minimum of 28 hours up to 35 hours per week
(Flexible - including working from home)
BAPRAS have an exciting opportunity for an experienced and enthusiastic candidate to manage and grow a small team that will help its members to raise an awareness of the breadth of plastic surgery as well as promote innovation in teaching, learning and research.
The Head of Operations will work collaboratively with other team members and the Officers and Trustees in all aspects of:
- managing the day-to-day operations and project delivery of the organisation to ensure the effective coordination of events, communications, committees, governance and member support & services.
This job is for you if:
- you like to collaborate and manage across teams and with many stakeholders.
- you pay attention to details even when deadlines or priorities are imminent or shift.
- you can plan as well as you can firefight.
- you can be flexible in how, when and where you work. (When circumstances allow this could include attending events anywhere in the UK that may require overnight stays and / or weekend working).
We are for you if:
- you want to be part of a small, hands-on team dedicated to supporting the work of healthcare professionals.
- you want an opportunity to develop your experience in organisations committed to developing teams and the individuals in them.
- you want to receive a competitive salary and excellent benefits, including 23 days annual leave per year plus Bank Holidays (in addition the organisations are closed over the Christmas / New Year period), pension and private medical healthcare.
To apply please submit the following:
- A covering email that sets out what you can bring to the role.
- CV - no more than two A4 pages that highlight your skills and experience that will enable you to deliver what is required to do the job.
Applications must be received before the closing deadline of 11.00 am on Monday 29 July 2024.
BAPRAS are committed to equality and creating an inclusive culture with a diverse team. We welcome applications from everyone and will support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Should you need any adjustments at any stage of the recruitment process, in respect of disability, longterm health or any other conditions, then please let us know.
The client requests no contact from agencies or media sales.
PURPOSE OF THE POST/RESPONSIBILITIES
Caudwell Children is a national charity which works to change the lives of disabled and autistic children; change society’s understanding and acceptance of disability; and change public perceptions of the important role that charity plays in society.
Based from the award-winning Caudwell International Children’s Centre in Staffordshire, we seek an experienced relationship manager with the ability to identify opportunities and develop relationships to raise funds which support the charity’s expanding service delivery.
Responsible for the ownership and development of corporate supporter relationships, this role will play a pivotal part in helping to grow the charity’s fundraising income and helping to change the lives of autistic and disabled children across the UK and beyond.
The successful candidate will join a growing team of enthusiastic fundraising professionals aimed at improving the donor experience and growing the charity’s corporate fundraising partnerships income.
The role will be part of the Corporate Fundraising strand which will be responsible for income lines including, but not limited to:
- Charity of the Year
- Cause-related Marketing
- Licensing
- Strategic Partnerships
Success will be supported and monitored by the Director of Corporate Fundraising against KPI’s including lead generation, conversion rates and income growth.
Relationship development will be documented and reported using the charity’s dedicated CRM system (currently Raiser’s Edge).
PERSON SPECIFICATION
- Demonstrable experience in fundraising/sales/relationship management
- Demonstrable understanding of the charity sector and professional fundraising
- Enthusiastic advocate of relationship management and conversion
- Experience in contributing to a successful sales/fundraising team
- Experience and skill in new business development
- Willingness and ability to undertake basic administrative activities themselves (not expecting of others what you would not do yourself).
- Computer literate, with strong competence in using the mainstream computing packages and products
- Driven, proactive and productive self-starter – able to work efficiently and achieve a lot under their own steam – but not afraid to ask questions when needed
- An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
- Well organised – able to prioritise and manage own workload
- Confident, professional and friendly communicator with a hands on approach
- Confident to ensure all work complies with Equal Opportunities, Health & Safety, Data Protection and other policies of Caudwell Children
This Job Description outlines the general ways in which it is expected you will meet the overall requirements of this post.
DISCLOSURE & BARRING SERVICE CHECKS
The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for a Standard DBS check.
Click on "apply" or visit our website for further information.
Thank you for your interest in Caudwell Children.
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
Here at Peabody, we have an opportunity for a Scheme Manager on a Permanent basis at one of our sheltered housing schemes in Acton.
We work hard to ensure we are providing for people whose needs have evolved as they’ve grown older.
We own and manage specialist homes for older people. These homes are designed to help them maintain, and in some cases increase, their independence.
We also have a wide programme of services and activities to help them connect with their community and lead richer lives.
Our scheme in Acton consists of 52 flats, has a large communal area with kitchen and a large garden. Our residents want to live independently with reassurance that there is help at hand should they need it!
As a Scheme Manager, you are personable, passionate and will flourish working with our older residents who may have complex needs or are vulnerable because of their health or physical disabilities.
What we’re looking for:
- Do you have experience of providing support to vulnerable adults?
- Do you have a housing management background or previous supported housing experience where you have delivered good customer care?
- Do you understand safeguarding and the importance of keeping accurate records?
If so, this role is perfect for you!
A bit about the role:
As a Scheme Manager (part time), you will share responsibility for the day-to-day housing management and services provided at these schemes.
You will share responsibility of managing the estate and monitor the services provided by others such as cleaners, contractors, or other stakeholders within Peabody.
Some of the key results include.
- You will ensure the scheme meets all statutory requirements in terms of health and safety (including fire safety).
- You will be responsible for resident satisfaction and ensure they feel safe, secure and respected.
- You will identify and assess residents needs to ensure they have the right level of support.
- You will report repairs and maintenance.
- You will work with other scheme managers across the service and provide cover if required.
Put simply, if you’ve ever wanted a job where you can really make a positive difference to someone’s life, this is it.
This role will require an Enhanced DBS check, a UK driver’s licence, and access to a vehicle.
A typical week will involve working 17.5 hours per week, three days (these can be flexible) 7 hours each day.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Up to 30 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Scheme Manager (part time), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Closing date: 16th July 2024
Contract type Permanent
Weekly hours Between 9.00-5.00, over 3 days
We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.
£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
Fixed term contract of 6-9 months
Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Location: National Training Centre, Osgathorpe, Leicestershire
Salary: £23,655 - £25,133 (depending on experience)
Hours: 37.5 hours per week
Department: Operations
Job Type: Full time
Contract Type: Permanent
If you are a talented dog trainer/behaviourist looking to utilise your skills within the charity sector, this could be the role for you.
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Dog Trainer to join our Advanced Training team.
This is an incredible role at a prominent assistance dog charity where your role will be at the heart of our essential work that transforms lives every day.
What you will do:
As an Advanced Dog Trainer, you will play an integral role in creating partnerships by assessing, training, and placing assistance dogs to our beneficiaries. Using your outstanding dog training knowledge and skill you will build on the basic obedience skills learned by our dogs in their puppy homes to turn into life changing skills such as touching buttons, tugging open doors, retrieving dropped items, and more.
You will match dogs to their new partner and support the training and development of the partnership either on-site at our training centre or in the homes of our beneficiaries.
What we're looking for:
- Strong knowledge of dog training and behaviour
- Excellent ability to train and handle dogs
- Good understanding of dog care and welfare
- Ability to plan and carry out training sessions
- Strong communication skills across all levels
- Training, teaching or coaching skills
- Good problem solving skills
- Good administration and record keeping skills
- Good ICT skills (MS Office, internet, email)
- Knowledge or experience of working with people with disabilities (D)
You will pride yourself on your calm and flexible approach and ability to be compassionate and sensitive with everyone you work with. You will be a strong team player alongside being able to work on your own initiative.
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
- Generous annual leave allowance
- Salary exchange ('smart') pension scheme
- Charity sick pay
- Life assurance
- Wellbeing portal
- Free on-site parking
- Dog friendly offices
This role benefits from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. There will be regular travel for this role to complete key tasks, therefore it is essential that you have a full driving licence or the ability to transport yourself in line with the requirements for the posts.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a CV together with a cover letter than demonstrates your suitability for the role.
1st interview date: Week commencing 22nd July 2024, online.
2nd interview date: Week commencing 29th July 2024, onsite at our National Training Centre, Osgathorpe, Leicestershire.
We recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-214832
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Development Manager
35 hours per week
£36,000 PA
3% contributory pension
25 days holiday pro rata per annum in addition to public holidays.
The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU. Occasional remote working may be offered either permanently or ad hoc with the CEO's prior agreement.
3 months probation
On the job training will be provided at all times to help develop your skills and knowledge.
After successful completion of probation, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey. Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to a course tutor for feedback. Headway Surrey will provide 2 hours a week paid study time. The course should be completed within 6-12 weeks.
Training on Headway Surrey’s CRM database, Charitylog will be given.
A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work
JOB PURPOSE:
The main purpose of the role is to:
- Be part of Senior Management Team (SMT), attending weekly SMT meetings.
- Lead the development of an income generation strategy and the development, implementation and monitoring of income generation plan, including all fundraising initiatives, grant applications and other initiatives.
- Work with the Services Manager to obtain metrics on existing services and Finance Manager for costings and make recommendations to CEO to continue, modify or stop services.
- Work closely with the Services Manager to develop new services, including detailed market strategies and pricing plans. Obtain funding to implement new services.
- Develop Marketing & Communications Plan; implementation, collateral, brand, generate and nurture leads.
- Identify new prospects and collaborations and implement.
- Oversee social media and website activities
- Networking and build external relationships, to benefit key strands of income generation, client referral and volunteer support
- Manage hospital Link Worker and connected volunteers.
- Development of Fundraising Plan; development of all fundraising initiatives and grant applications; implementation and monitoring of grant applications and fundraising initiatives. Liaise with freelance fundraiser.
- Produce, monitor and review performance metrics and income for use with fundraising and marketing.
- Deputise for CEO as and when required
The Business Development Manager will play a key role in achieving Headway Surrey’s objectives to achieve our vision and mission:
Vision - To be known as the go to place for acquired brain injury in Surrey. Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.
Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.
Experience:
- Proven track record of success in business development, sales, fundraising and marketing.
- Proven track record for generating revenue through new business development.
- Proven track record of managing fundraising staff and volunteers to securing funding.
- Experience of writing and implementing Fundraising, Marketing and Communication Plans.
- Experience of building effective and productive relationships with a range of stakeholders, preferably spanning the voluntary, corporate and statutory sectors.
- Successful track record of staff and resource management experience in delivery objectives.
- Proven ability to engage and influence at senior level.
- Experience of representing and promoting organisations in public forums and meetings with internal and external stakeholders.
- Experience of building partnerships – developing and maintaining successful working and business relationships with stakeholders and clients.
- Experience of project planning and delivery, including monitoring and evaluation, and working to targets.
In addition, experience of speaking and presenting to stakeholders.
INITIALLY
To undertake an induction program given by the CEO. Observation of sessions, training on CRM, telephone system and other processes/systems.
OTHER TASKS
To provide occasional support in the wider administration duties of the organisation as directed by the CEO.
Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
How to apply
For an informal telephone discussion ring
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Application Instructions
To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.
No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.
Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented leader, with a background in campaign or fundraising appeal delivery, to project manage our large scale and ambitious fundraising appeal to help beat blood cancer.
The Major Appeal Project Manager will be responsible for supporting the development of the appeal, working with colleagues across the organisation on all aspects of the planning and delivery, to ensure a strategic, joined up approach that is efficient and effective. You will play a key role in driving forward the collective momentum of the appeal.
Alongside a track record of successful campaign and/or appeal delivery, ideally in a fundraising setting, you’ll bring ambition, drive, and strong organisational skills to the role to help us be the generation to beat blood cancer.
We offer a truly agile and flexible working environment alongside other excellent benefits including 5 wellbeing days a year. If you’re looking to work in a collaborative, supportive and ambitious fundraising team then we would love to hear from you.
We welcome applications for part time hours (minimum 28 hours), please state the hours you wish to work in your cover letter.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
As part of the wider Enterprise team, our Commercial Marketing Assistant will help devise and deliver marketing campaigns and strategies that will grow audiences and increase revenues across our key commercial income streams. The successful candidate will oversee, coordinate, and manage our commercial marketing channels concentrating on finding and developing new partnerships alongside the Head of Enterprise, marketing and promoting our major sites for partnership working with external organisations.
They will:
1. Assist in the production of marketing collateral and material for the B2B market and the promotion of the Champing brand.
2. Work alongside the Communications team to assist in drafting content and key messages for social media, websites and PR, all of which should adhere to CCT brand guidelines. Handle incoming commercial marketing enquiries as appropriate.
3. Liaise with prospective filming enquiries and work with the local teams to help deliver commercial filming contracts.
4. Build positive working relationships, with internal and external stakeholders, to build on existing opportunities, promote and drive engagement with commercial opportunities.
5. Conduct marketing and audience research, to help support and deliver future revenue growth and gather data to report against KPIs and targets.
6. Support in the delivery and wider administration of commercial operations, working with the Enterprise team and freelancers on the ground. The overarching goal will be to grow CCT's commercial revenues.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 15th July 2024.
The interviews will take place remotely, via Teams on Wednesday 24th July 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Community spirit. Ceaseless ambition. Passion that just keeps growing.
FACE TO FACE FUNDRAISERS (CANCER RESEARCH UK)
Salary: £25,000 - £28,000 + (including paid travel when working out of London)
Location: Will be working in shopping centres, train stations and other locations throughout London and surrounding areas (ideally, candidates should be based within London or the surrounding area)
Hours: 35 per week
Positions available: 3
Contract: Permanent
Closing date: Sunday 14 July 2023, 23:55
Interview Process: Please fill out your work history, and answer a short application question. If you are selected for interview we will invite you to a recruitment day at our head office in Stratford E20 1JQ on Friday 19 July between 10:00 - 15:00 so you will need to be available on that day. You'll meet the team, hear more about the role, there will then be a short task and interview.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
Do you have a way with words? Do you thrive in an environment where you get to speak to different people all day long?
Join Cancer Research UK as a field-based Face to Face Fundraiser. You will be inspiring the public to become regular financial supporters of our life saving research.
It's a fun working environment where you can work in London and the Southeast to support one of the UKs most trusted brands. There is lots more too; 25 days holiday + flexible bank holidays, sick pay and lots of development opportunities.
Cancer Research UK is the worlds leading cancer charity. We are committed to 3 in 4 survival by 2034 . Our Face to Face Fundraising team bring in circa
10 million pounds for the charity each year, so this is your chance to really make a difference.
We are looking for candidates who love speaking to people on a daily basis. You will be self-motivated, passionate and enjoy using words to persuade and inspire. It's also a great chance to improve your communication skills, up your confidence and discover a talent you never knew you had.
What will I be doing?
Engaging with the public at stands in shopping centres and inspiring them to make regular donations via Direct Debit
Working as part of a team of fundraising experts
Sharing engaging and inspiring stories regarding Cancer Research UK progress and goals
Being responsible for setting up your stand and working environment in private site venues
Representing CRUK with the highest level of professionalism, treating the public fairly and with respect.
What skills will I need?
Excellent communication skills and customer experience with confidence in speaking to the public
Strong interpersonal skills with the ability to build rapport quickly and influence others
An ability to work under pressure
Experience of delivering and achieving targets in a customer-related environment or similar
Strong resilience to handle negative objections
Experience in a fundraising role will be beneficial but is not essential.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Ambition Aspire Achieve was founded in 2016 by Kevin Jenkins OBE, because of a longstanding desire to provide opportunities for disadvantaged young people. We deliver a wide range of projects and services based out of our youth hubs, the Terence Brown Arc in the Park in Canning Town and the Glyn Hopkin Abbey Hub in Stratford, and across local communities in Newham via a programme of detached outreach work. Starting early, we work with children as young as 5 years old, right up to 25 as young people transition into early adulthood. Reflecting our approach that every young child and person deserves the best chance in life, our work now reaches over 950 children and young people every year, including large numbers who are vulnerable and at-risk.
The Role
The role offers an exciting opportunity to join AAA’s management and coordination team, playing a key part in supporting vulnerable young people to reach their full potential, whilst making a significant contribution to the development of our youth programmes. Recruited on a full-time basis (with part time options considered), responsibilities include:
- Developing, overseeing and delivering youth projects and programmes based out of AAA’s youth hubs, ensuring project milestones, outputs and outcomes are met or exceeded in line with funding agreements.
- Monitoring and evaluating our targeted youth projects and programmes, providing reports to the Chief Executive, Board of Trustees and key funders as required.
- Leading and line managing a small team of youth workers, enabling the delivery of high-quality youth work programmes
- Taking a lead on developing youth voice and involvement and supporting peer leaders.
- Working collaboratively with key partners (e.g., schools, community stakeholders) to support the recruitment of young people and the effective delivery of provision.
- Developing mentoring activities for young people, and supporting the delivery of life-skills and personal development sessions.
- Assisting young people in identifying progression opportunities and providing on-going transition support.
- Liaising with parents/carers of young people participating in our projects, building strong relationships to support the development of service-users.
- Supporting the development of new youth programmes and promoting AAA’s youth offer via attending local youth forums, networking and funder events.
The successful candidate will bring a genuine passion for supporting young people, along with suitable experience in overseeing and facilitating high-quality youth programmes/activities. In return we offer:
- A generous holiday allowance and pension contribution.
- A friendly and supportive work environment that encourages all to thrive.
- Access to a brand-new employee assistance programme.
- Full DBS (enhanced) checks funded by the charity.
- Access to a comprehensive training programme to support personal and professional development.
- Flexibility wherever possible to suit individual needs (including part time working options)
Further details are contained in the Job Description and those interested in applying should complete the Application Form before the closing date - 5pm Friday 5th July 2024. Interviews are expected to take place soon after the closing date in July, depending on availability.
Ambition Aspire Achieve is an equal opportunities employer and welcomes applications from all sections of the community. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
The client requests no contact from agencies or media sales.
The Corporate Partnerships Manager will support KSS's fundraising with corporate partners, businesses, and business-related organisations across all regions (Kent, Surrey and Sussex). The role will help to drive current activity towards its full potential and find ways to grow corporate fundraising through strong relationship management and stewardship.
Main Responsibilities:
- Effectively manage corporate relationships to ensure that these organisations are well nurtured and supported, and that they receive adequate recognition for their contribution towards KSS's continued operation.
- To retain all corporate partners where possible and increase income from our current donors year on year. By having a 12-month plan for key partners and a plan/journey for how to elevate low level donors.
- To create collateral and fundraising mechanisms to support the 12-month plan in Canva and with the assistance of the marcomms team such as: fundraising calendar, flyers for events, t-shirts, seasonal fundraisers e.g. at Easter Guess the eggs in the jar.
- For key partners create a yearly 1 pager impact report of their donation and a more general report for other partners.
- To plan and deliver at least two networking/stewardship events a year at Redhill and Rochester for current donors with the support of the events team where required.
- Oversee all day-to-day activity with our corporate relationships, ensuring that activity is effectively coordinated and that broader teams support delivery (e.g. volunteer development, events and supporter experience).
- Proactively research and recommend opportunities for KSS to increase the value of corporate relationships including (but not limited to) donations, staff fundraising, payroll giving and participation in events.
- To own and manage the monthly visits to Redhill and to plan visits for key partners separately to these days.
- To be responsible for and own the sponsorship budget sourcing sponsorship for KSS events from existing donors and new donors.
- Support colleagues with seeking corporate sponsorship and involvement in KSS owned events.
About you:
- Experience of providing excellent customer service to a portfolio of customers, donors, stakeholders or corporates.
- Experience of writing cases for support, producing fundraising materials and creating account plans.
- Adaptable, tactful and diplomatic when speaking with members of the public or corporate supporters.
- Ability to work outside of core hours including weekends as and when required.
- Display a keen interest in the work that KSS does, and come up with ways to support activities.
About KSS:
- We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
- We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
- Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Additional Information:
The closing date for this role is the 26th July 2024 However, the role may close prior to this date if a suitable candidate is found. Please note that the application process will ask you to answer questions on aspects of the role. Please ensure that you answer these questions with your relevant experience, even if you refer to these specific experiences within your supporting statement.
Benefits:
- 33 days annual leave rising with service
- Occupational/Enhanced Sick Pay
- Enhanced Parental Leave
- Access to the Blue Light Card and Blue Light Events
- Access to the Wellbeing Hub
- Money Purchase Pension Scheme
- Group Life Assurance Cover
- Group Income Protection Cover
- Critical Illness Cover
- Employee Assistance Programmes
- Hybrid working
- Development opportunities
Location: Rochester Airport, Kent
Contract: Permanent, Full time
Salary: £35,000 - £40,000
Closing date: 24-07-2024
REF-215 206
We're looking for a Senior Finance Business Partner join our finance team in Caledonian Road.
£60,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
The Senior Finance BP will provide Strategic and Operational finance support to the Operational Director and Heads of Service. The Director is responsible for leading a large patch of care and support contracts delivering services to customers across our client groups - homelessness, mental health, young people and learning disabilities.
This role will be the key finance contact for the directorate. They will support and challenge Operational colleagues to understand their financial performance and come up with action plans to address risks/opportunities. They will work as a bridge to the rest of finance, sign posting Operational colleagues to get help and translating finance polies and principles into easy to understand language where necessary.
Hybrid working, 2 days in London office
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
The post-holder will be required to:
Work closely with the Director ensuring that they understand the financial performance of the Directorate. Carry out ad hoc analysis to support them with operational/strategic decision making.
Monitor the financial performance of the Directorate against budget and forecast Investigate reasons for variances and trends and advise Directors of any significant risks/opportunities and the reasons for them.
Support Operational colleagues to ensure that all invoice request forms are submitted on a timely manner
Present Directorate financial performance to Operational Colleagues as requested.
Lead monthly finance review meetings with Operational teams ensuring that they are able to clearly explain the issues in their contract/patch and supporting them to identify actions.
Support the Director to prepare for the monthly CFO performance meeting ensuring that the most significant issues are brought to the attention of the Senior Leadership Team.
Work closely with Business Development and other key stakeholders to develop and maintain sustainable pricing models for care and support contracts for use in business development and tender responses.
Lead on budgeting and forecasting for the Directorate ensuring all key changes are reflected and that risks and opportunities are fully understood and communicated to the Senior Manager for FP&A
Responsible for signing off the price for any uplifts/extensions/re-models in the patch. The Business Partner - Pricing will support with this work.
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
A strong leader with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focussed
What you'll bring:
Essential:
It is essential that the post holder has a relevant professional finance qualification (CIMA, ACCA etc).
They must have strong financial and analytical skills and experience of leading planning processes or organisations or departments.
Business partnering experience
Desirable:
Experience of working for a Care and Support provider
Experience in business partnering of FP&A
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
This is an opportunity to join Refuge as People Data and Reward Assistant (Part-time).
In this role the key responsibilities will be supporting the delivery of accurate and timely processing of the monthly payroll including the implementation of the annual pay award and employee benefits. The post holder will also be responsible for supporting broader team activities associated with the development of the HR system and pay and reward strategies. You will be able to deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.
The client requests no contact from agencies or media sales.